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What will you be doing?The SEND Tribunal Team is seeking a full time Tribunal Administration Assistant to be part of our vibrant and fast-paced service. As a crucial member of our team, you’ll play a pivotal role in ensuring the smooth operation of our tribunal services. You can expect to collaborate with our dedicated Tribunal Officers, assisting them in handling SEND Tribunal appeals. Your organisational skills and attention to detail will be invaluable in meeting tight deadlines. We are looking for someone who is highly organised and possesses excellent IT and problem-solving skills. You will be confident in dealing with professionals and members of the public on the telephone. You will be required to deal with highly sensitive and confidential information.This role is anything but mundane. Expect a dynamic environment where multitasking and a keen eye for detail are essential. You’ll thrive under pressure and contribute to our team’s success.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.The team currently has a hybrid model of working with at least 2 days per week in the office and some days working from home. You will be fully supported to do this, with the necessary induction, management, and equipment. You will be required to come into Sessions House, Maidstone, as and when required, and there may also be occasions where you need to travel to external meetings.About youFor more information about the role, please contact Jessica Wright (<a href="mailto:Jessica.Wright@kent.gov.uk" target="_blank">Jessica.Wright@kent.gov.uk</a>) 03000 411234or Jesse Alderton (<a href="mailto:Jesse.Alderton@kent.gov.uk" target="_blank">Jesse.Alderton@kent.gov.uk</a>)About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Kent County Council

SEN Tribunal Administration Assistant

What will you be doing?Are you highly organised, detail-focused, and innovative? We are seeking a Business Support Lead to join our Central Monitoring and Compliance Team, supporting critical functions that ensure compliance and drive improvement across Integrated Children’s Services.About the RoleThis is a pivotal role providing leadership and operational oversight for a team delivering 3 key areas of work:of work:Subject Access Requests (SARs):<ul><li>You will manage processes that ensure timely and accurate responses to SARs in line with statutory requirements and ICO standards. </li><li>Maintain robust tracking systems for SARs and escalate issues where necessary. </li><li>Liaise with practitioners and managers to gather required information and resolve queries.</li></ul>Centralised Administrative Support: <ul><li>Manage distribution of vitamins under the NHS Healthy Start scheme across the county.</li><li>Liaise with Public Health teams for ordering and budget alignment.</li><li>Manage requirements such as licensing, asset registers, and service newsletters.</li><li>Support Family Hubs by verifying volunteers and maintaining compliance records.</li></ul>Process Improvement &amp; Automation:<ul><li>You will coordinate and deliver project-based tasks that support service improvement, data analysis, and compliance initiatives. This may involve developing workflows, tracking progress, and reporting outcomes to senior leaders.</li><li>Deliver digital transformation projects to streamline workflows.</li><li>Support innovation and bespoke training for new initiatives.</li></ul>As the Business Support Lead, you will:<ul><li>Directly supervise a team of Business Support Officers and Assistants.</li><li>Act as a central point of contact for compliance queries and project coordination.</li><li>Ensure accurate record-keeping and data integrity across all activities.</li><li>Liaise confidently with internal teams and external stakeholders.</li><li>Support the development of systems and processes that enhance efficiency and compliance.</li><li>Oversee the administration of financial systems relating to expenditure and income e.g. I-procurement management for processing orders and invoices, monitoring expenditure, purchase card transactions, in accordance with financial regulations and directorate procedures.</li><li>To continuously review team and system processes and identify opportunities for improvement, scoping options for change and implementing change in process.</li></ul>What We’re Looking For<ul><li>Proven experience in line management or demonstrable transferrable skills.</li><li>Excellent organisational and communication skills with the ability to manage competing priorities.</li><li>A sound understanding of data protection legislation and compliance framework are desirable.</li><li>Knowledge of project management principles is preferred but not mandatory.</li><li>Proficiency in Microsoft Office Suite including Outlook, Word, Excel and Power BI.</li><li>Experience using MS Power Automate, or a willingness to learn the application.</li><li>Experience working with Adobe software.</li><li>Strong attention to detail and confidence in handling sensitive information.</li><li>Ability to work flexibly and travel when required.</li><li>Experience of financial processes would be beneficial for a successful candidate </li></ul>Our Offer<ul><li>28 days annual leave plus bank holidays (increasing after 5 years’ service).</li><li>Membership of the Local Government Pension Scheme.</li><li>Flexible working arrangements to support work-life balance.</li><li>Access to Kent Rewards, offering discounts and benefits.</li><li>Ongoing training and development, including technology updates.</li><li>Regular supervision and support from your line manager.</li></ul>This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.Ready to lead and make an impact? Apply now and help us deliver excellence in compliance and service improvement.About youIf you would like an informal conversation about this role, please contact:Harrison Seal, Senior Business Support Lead, Countywide Services<a href="mailto:harrison.seal@kent.gov.uk" target="_blank">harrison.seal@kent.gov.uk</a> About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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Business Support Lead

What will you be doing?Are you an organised and proactive leader with a passion for supporting vital services? We are looking for a Business Support Lead to join our Children’s Safeguarding, Professional Standards and Quality Assurance Unit, providing high-quality support that makes a real difference.The SPSQA Service plays a vital role in ensuring that children and young people in Kent receive safe, high-quality care and support. Its core purpose is to drive best practice, uphold professional standards, and provide a robust quality assurance framework across the Children, Young People and Education directorate.The service:<ul><li>Safeguards children and young people by promoting welfare and protecting them from harm, ensuring compliance with national statutory requirements.</li><li>Oversees quality assurance activities, including audits, performance reviews, and thematic analysis, to identify strengths and areas for improvement.</li><li>Leads on policy, guidance, and practice development, fostering a learning culture that values equality, diversity, and dignity.</li><li>Coordinates specialist functions such as Child Protection, Independent Reviewing Officers (IRO), and Practice Improvement Teams.</li><li>Supports inspection readiness and continuous improvement, ensuring services remain responsive, effective, and aligned with the Families First model.</li></ul>Through collaboration with practitioners, managers, and multi-agency partners, the SPSQA Service ensures that safeguarding practice is consistent, transparent, and focused on achieving the best outcomes for children and families.<h4>About the Role</h4>As a Business Support Lead, you will:<ul><li>Team Leadership: Directly supervises a team of 10 Business Support Officers, ensuring tasks are allocated effectively and performance is monitored.</li><li>Operational Coordination: Manages day-to-day administrative functions, including scheduling, minute-taking for critical meetings, and maintaining accurate records.</li><li>Data and Compliance: Oversees data handling processes, ensuring compliance with data protection regulations and supporting audit and quality assurance activities.</li><li>Communication Hub: Serves as a central point of contact for internal teams and external partners, facilitating clear and timely communication.</li><li>Systems and Processes: Maintains and develops administrative systems, supports the use of Microsoft Office and bespoke databases, and ensures staff are trained and competent.</li><li>Support for Leadership: Provides direct assistance to practitioners, team managers and the service manager, helping with workload management and operational priorities.</li></ul>This is a varied and rewarding role that requires excellent organisational and communication skills, a calm and methodical approach, and the ability to manage competing priorities effectively.<h4>What We’re Looking For</h4><ul><li>Proven experience in line management and a strong administrative background.</li><li>Excellent attention to detail and a sound understanding of data protection guidelines.</li><li>Confident in minute taking and proficient in the Microsoft Office Suite, including Outlook, Word, PowerPoint, Excel, Power BI. </li><li>Willingness to learn and use bespoke databases.</li><li>The ability to work flexibly, travel when required, and maintain a positive, professional manner under pressure is essential. </li><li>This is a hybrid role, with opportunity to work remotely, and an expectation to attend KCC offices to support practitioners where required. </li></ul><h4>Our Offer</h4><ul><li>27 days annual leave plus bank holidays (increasing after 5 years’ service).</li><li>Membership of the Local Government Pension Scheme.</li><li>Flexible working arrangements to support work-life balance.</li><li>Access to Kent Rewards, offering discounts and benefits.</li><li>Ongoing training and development, including technology updates.</li><li>Regular supervision and support from your line manager.</li></ul>This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.Ready to make a positive impact? Apply now and help us deliver exceptional support to a service that safeguards children and upholds professional standards. This application may close early should a number of suitably qualified candidates apply. About youIf you would like an informal conversation about this role, please contact: Harrison Seal, Senior Business Support Lead for Countywide Services<a href="mailto:harrison.seal@kent.gov.uk" target="_blank">harrison.seal@kent.gov.uk</a>About usWork that works for you and us - let's talk flexibility!KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 





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3 Administration Jobs in Maidstone, UK