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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8132/HIC_Receptionist_JDPS_July_2025.pdf" target="_blank">HIC_Receptionist_JDPS_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8133/Recruitment-_Privacy_Notice.pdf" target="_blank">Recruitment-_Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8134/Notes_to_Candidates_-_October_2023.pdf" target="_blank">Notes_to_Candidates_-_October_2023</a></li>
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Our preferred method of receipt of application is via the online application form.
Should you have any difficulties applying online, please e-mail <a href="mailto:recruitment@harborough.gov.uk" target="_blank">recruitment@harborough.gov.uk</a> or contact (01858) 821304/7.
CV's will not be accepted.
We are looking for a full time (40 hours per week) receptionist to provide front of house services at the Harborough Innovation Centre.
Harborough Innovation Centre (HIC) provides support services to start-up and growing businesses in the Harborough district.&nbsp; As the first point of contact for our residential businesses and visitors using our flexible workspaces, meeting and conference rooms, you will work as part of a friendly and dedicated team delivering first class, professional customer service. Ensuring all enquiries are processed to the required performance standards and complying with the Council’s policies &amp; procedures are key responsibilities of this post.
Applicants should have previous experience of administrative and clerical duties and possess good customer liaison skills. Duties also include provision of a telephony service and mail handling on behalf of the businesses associated with the Innovation Centre. Flexibility will be required to cover holidays and sickness.
All applicants should be aware that any employee, who is eligible for redeployment at the time of a position being advertised, will have priority status.
The closing date for receipt of completed applications is&nbsp;9am 21/07/2025.&nbsp; Interviews will be held on 31/07/2025.
Desirable criteria from the person specification may be used for sifting purposes.&nbsp;
Find out more about the benefits of working at Harborough District Council at&nbsp;<a href="https://www.harborough.gov.uk/info/20005/jobs/484/working_for_hdc" target="_blank">Benefits of working for us | Working for HDC | Harborough District Council</a>

Receptionist - Harborough Innovation Centre

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Are you passionate about making a real difference in the lives of individuals with physical disabilities?&nbsp;We are seeking an aspiring or experienced dedicated professional to work with both adults and children, providing administrative support to our teams.&nbsp;The primary objective of this role is to deliver confidential administrative assistance to the manager and team, utilizing relevant systems, protocols, and resources. This involves promptly addressing telephone and email inquiries and upholding high standards of customer service while adhering to the policies and values of West Northamptonshire Council. Additionally, the role entails meeting reporting deadlines.This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost.It is also a regulated activity and will be subject to a Children and Adults&nbsp;Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? Your core responsibility involves maintaining and enhancing both electronic and paper-based record systems to ensure robust support for the business operations. &nbsp;Also, you will oversee the coordination of resource stocks and office supplies, aiming to optimise service operations while minimising wastage through the adept use of electronic ordering and payment platforms.You will serve as the frontline for reception duties, handling telephone and email inquiries in alignment with the Company's customer service standards. Play a pivotal role in building strong rapport with internal and external stakeholders, including managers, colleagues, customers, and carers. Your communication style should consistently reflect clarity and politeness.Furthermore, your role extends to providing comprehensive administrative support to managers and colleagues within your team, encompassing tasks such as responding to inquiries, managing diaries, and executing assigned duties diligently. Active engagement in staff meetings, team activities, supervision sessions, appraisals, and training programs are expected!Based at Olympus House, NN3.&nbsp;Working Mon-Fri, 37 hours per week. &nbsp; About you You're the type who thrives on keeping things organised and running smoothly. You're comfortable juggling different tasks and can handle them with ease. Your friendly demeanour makes you a natural at reception duties and interacting with people both in person and over the phone.Building strong relationships comes naturally to you, whether it's with colleagues, managers, or customers. You're tech-savvy enough to navigate software tools like MS Word and Excel efficiently. Plus, you're proactive about staying on top of deadlines and ensuring that everything gets done on time. You're a team player who's always ready to pitch in and help out wherever needed! And above all, you're committed to providing excellent service.This demands a proficient and timely utilisation of MS Word, MS Excel, and other relevant software tools.About us Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.Hear more from Anna Earnshaw, our Chief Executive, about working for West Northants Council: <a href="https://youtu.be/lV0EfeUF4aU" target="_blank">https://youtu.be/lV0EfeUF4aU</a>At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.When potential is unlocked, talent thrives.Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.West Northants Council, where careers thrive.Should you require the Job Description in another format or language, please contact: <a href="mailto:Careers@westnorthants.gov.uk" target="_blank">Careers@westnorthants.gov.uk</a>

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