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<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Group Profile Name </strong>Support Services Administration<strong>Organisation Level </strong><strong>Support –</strong> The jobs at this level will be task focused supporting defined activities, services or operations.<br><br><strong>Overview </strong>Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.This is a non-operational job with no line management responsibilities.<strong>Characteristics </strong>Typical tasks associated with this Group Profile include:<br><br>• Provide administrational assistance in area of work<br>• Maintain accurate filing system for area of work<br>• Respond to queries relating to area of work, redirecting where required.<strong>Job Descriptions relating to this Group Profile </strong>The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.<br><br>• Support Services Administration : Business Hub<br>• Support Services Administration : Records<br>• Support Services Administration : Visits Booking<br>• Support Services Administration : Welcome Centre<br><br><strong>Essential Skills/ Qualifications/ Accreditation/ Registration </strong>An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.<br><strong><br>Hours of Work and Allowances </strong>37 hour working week<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Developing Self and Others</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £24,527, HM Prison &amp; Probation Service contributes £7,105 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Strengths.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13912?entityId=13912" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13912?entityId=13912</a>

HM Prison & Probation Service

HMP Rochester and HMP Cookham Wood Support Services Administration (Ref: 13912)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.</p>We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now.<strong>If you are successful in the recruitment process and join the Probation Service, your starting salary will be £23,583. </strong>The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.New entrants are expected to join on the minimum of the pay band.Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.<strong>Overview of the job</strong>This is an administrative job within the Probation Service.<strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.</strong><strong>Right to work in the UK</strong>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).Skilled Worker visa changes from 22 July 2025In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a case administrator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.Civil Service recruitment: nationality rulesCivil ServiceThis guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)<strong>About us:</strong>By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.To find out more about working as a Case Administrator please click <a href="https://prisonandprobationjobs.gov.uk/roles-at-hmpps/overview-of-the-case-administrator-role/life-as-a-case-administrator/" target="_blank">here</a><strong>About the Recruitment Process </strong>To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question.As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours.The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.If you would like more information relating to reasonable adjustments and the CSJT, please see more details <a href="https://www.gov.uk/guidance/reasonable-adjustments-for-online-tests-a-candidate-guide" target="_blank">here</a>. You can also watch a short a video <a href="https://www.youtube.com/watch?app=desktop&amp;v=olval3YPF9U" target="_blank">here</a>.You can find out more about the CSJT and complete a practice test now <a href="https://euauthoring.panpowered.com/DeliveryWeb/Civil_Service_Practice/f93be45c-80f1-4c22-bf5f-5c43956ebcbb?transferToken=vC-i2VXbdaNJPhYQqP0_-dDHJdf7gO4twCnkHoD0ppZ2UkVLN17rKk7IdLASA6750" target="_blank">here</a>.If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview.If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.Take a look at a short video about the Case Administrator Role <a href="https://youtu.be/KZ4LamSuPgw?si=fV2KeUPY9FEBh8ht" target="_blank">here</a><strong>About the role</strong>Case Administrators are required to work within a variety of settings. There may be opportunities for positions within Probation Delivery Units (PDU), Courts, Prisons, etc. depending on business requirements. These posts will be based in PDUs across the region and the following Probation Service functionsCase administrators are based in a wide variety of settings, Listed below:<ul><li>Accredited Programmes, Structured Interventions &amp; Attendance Centres</li><li>Community Integration and Contracts</li><li>Contracts</li><li>Courts</li><li>Integrated Offender Management</li><li>Performance &amp; Quality</li><li>Personality Disorder Projects</li><li>Prisons</li><li>Public Protection (Custody)</li><li>Public Protection (Community)</li><li>The Homeless Prevention Taskforce</li><li>Unpaid Work (community payback)</li></ul>Case administrators play an important role in the Probation Service, supporting probation staff to work with people on probation.As a case administrator, you’ll ensure:all processes run efficiently<p>systems are maintained properly<br>probation information is collated and prepared for case files<br>You’ll use your strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Working Together</li><li>Managing a Quality Service</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/joining-the-civil-service-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13416?entityId=13416" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13416?entityId=13416</a>

Case Administrator - Kent, Surrey and Sussex (Ref: 13416)

<p>How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?</p><p>We have an exciting opportunity for the right person to join the CSWT Business Support Team.</p><p>You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.</p><p>You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the service</p><p>You will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.</p><p>This is a fixed term post for a period of 12 months. </p><p>For an informal discussion about the role, please contact Natalie Morgan, Team Leader for Business support on 01634 332492.</p><p>In return we will offer you: </p><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul><p>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.</p><p>When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.</p><p>The person specification of a job profile is split into three levels:<br> <br> Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.</p><p>Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.</p><p>Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.</p><p>CWST are seeking to appoint a Business Support Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.</p><p>Our organisation:</p><p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p><p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p><p>We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p><p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p><p>Important Information-</p><p>Applicants must be able to demonstrate all essential requirements as listed in the job profile</p><p>Equal Opportunities Commitment Statement</p><p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age</p><p>For further information please refer to the Medway information pack available as a download or to view online</p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p><p>We reserve the right to close this vacancy at any time prior to the closing date.</p><p>If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.</p><p>All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.</p>





<ul></ul>

Medway Council

This is Medway

Business Support Officer - Children's Social Work Teams

<p>We are seeking to recruit an enthusiastic and motivated Business Support Team Leader within our Children's Services division responsible for providing support to the service.</p><p>The duties include line management of business support officers, liaising with other team leaders across the service to ensure peaks are managed, and ensuring effective administration support is provided at all times. You will also work closely with the Heads of Service to ensure work is allocated and prioritised effectively. Other duties include providing meeting support as required, maintaining financial records and undertaking project work.</p><h4>About you</h4><ul><li>You will hold an NVQ3 in Business Administration and have a good standard of education (minimum GCSE grade 5 or above), including Maths and English.</li><li>You will be required to work 37 hours per week (Monday-Friday). This role has been assessed as Hybrid, meaning that you will be expected to work in the office for a minimum of 3 days per week and have the option to home work on the other days.</li><li>Experience of managing a team, providing one-to-one supervision and performance reviews is essential, as well as some knowledge of managing absence, disciplinary and performance procedures.</li><li>A sound knowledge of Microsoft Office programs and their application is essential.</li></ul><h4> Career Progression Framework</h4><p>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. </p><p>When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. </p><p>The person specification of a job profile is split into three levels: <br> <br>Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. </p><p>Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. </p><p>Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. </p><p>The Children's Social Work Team are seeking a Business Support Team Leader to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. </p><h4>Our organisation</h4><p>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.</p><p>Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.</p><p>We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.</p><p>Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.</p><h4>Important Information</h4><p>Applicants must be able to demonstrate all essential requirements as listed in the job profile</p><h4>Equal Opportunities Commitment Statement</h4><p>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age</p><p>For further information please refer to the Medway information pack available as a download or to view online</p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.</p><p>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.</p><p>We reserve the right to close this vacancy at any time prior to the closing date.</p>





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4 Administration Jobs in Rochester, UK