{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1747754035328,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"1b1fb020-a403-4cc2-8691-c26e93e4ba8e","title":"Solicitor","employer":"Castle Point Borough Council","department":"","location":"Essex","locationType":2,"description":"<p><strong>Why Castle Point? </strong>Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.</p>\n<p><strong>Our values: Trust, Respect, Improving and Learning, and Customer Focus</strong></p>\n<p><strong>Job purpose</strong></p>\n<p>To provide high quality, customer focussed, professional advice across the Council which is proactive and responsive to the Council’s requirements and business needs.</p>\n<p>To provide a responsive service providing legal advice in at least one of the following areas: Planning, Commercial, Procurement and Contracts, Governance, Licensing, Information law.</p>\n<p>To support the Assistant Director (Legal and Democratic Services) in implementing the vision and core values of the Council and provide a clear sense of leadership direction and purpose across Legal and Democratic Services.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>To contribute to achieving the Council’s corporate objectives and priorities.</li>\n<li>To manage a large caseload of wide ranging work, including but not limited to; drafting legal letters and contracts, legal agreements, deeds, notices, orders, consents by-laws as well as negotiating agreements, settlements and such matters, managing competing demands and meeting deadlines and the requirements of the Council.</li>\n<li>Where relevant, to prepare and process all matters relevant to any proceedings before a court, arbitration, mediation or public inquiry and to attend such as the client’s advocate or, if appropriate, select and instruct appropriate external legal representation.</li>\n<li>To attend, advise and provide legal services to council Committees and Panels as are required.</li>\n<li>Within the caseload of the team to be responsible for the strategically important legal work and to be the lead expert lawyer for a particular legal area.</li>\n<li>To prepare reports for Committee and attend Committee, where necessary, to present recommendations to Members.</li>\n<li>To research and assist with the proper implementation of legislation affecting the Council including, where appropriate, the seeking of Counsel’s opinion on the effect of statutory enactments and caselaw.</li>\n<li>To provide pragmatic advice across a range of local government work, providing appropriate solutions that are legally and constitutionally compliant.</li>\n<li>Any other duties consistent with the post holder’s responsibilities, qualifications and experience, relevant to the purpose of the job as may reasonably be requested by the Legal and Local Land Charges Manager and the Assistant Director. This may include legal training and professional development.</li>\n</ul>\n<p><strong>The Experience You Will Bring</strong></p>\n<ul>\n<li>Qualified solicitor or barrister with at least 2 years PQE</li>\n<li>Knowledge of local government context including council policy and processes</li>\n<li>Ability to work under pressure and respond efficiently to the changing needs of the clients</li>\n<li>Good knowledge of relevant legislation to the service area and the decision-making processes and procedures</li>\n<li>Good understanding of current issues and best practice on service delivery relevant to the service areas</li>\n<li>Good and demonstrable analytical legal skills</li>\n<li>Good communication skills, both orally and in writing and good numeracy and analytical skills</li>\n<li>Ability to respond positively in urgent situations, prioritising workload and working to meet tight deadlines and resolves issues</li>\n<li>Ability to give clear and concise advice on the telephone, in meetings and in correspondence</li>\n<li>Understanding the political context in which the council operates</li>\n<li>Good interaction skills and the ability to influence and persuade effectively and to build and maintain contacts and rapport</li>\n<li>Demonstrated use of initiative and ability to work individually as well as part of a team and to identify high risk issues which require escalation or immediate action</li>\n</ul>\n<p>Castle Point Borough Council is proud to be a disability confident Leader. We’re committed to interview all disabled applicants if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Please speak to our Recruiters if you require any reasonable adjustments during the process.</p>\n<p>Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.</p>\n<p>If you have queries on this role or would like to see a copy of the full role profile, please email ashleigh.drake@essex.gov.uk OR EssexSharedServices@essex.gov.uk </p>","shortDescription":"","salaryDescription":"£45,441 - £49,498 per annum","publishDate":"2025-05-16T16:01:00.000Z","expirationDate":"2025-05-26T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/975b9be1-29fa-48fd-a2cb-beb26a98f5d7.jpg","score":1,"featured":false,"enhanced":false},{"id":"9b575d50-082b-4f8c-9682-de2bf76e95b6","title":"Senior Triage Officer","employer":"Essex County Council","department":"","location":"Chelmsford","locationType":3,"description":"<p><strong><span>Senior Triage Officer</span></strong></p><p><strong><span>Permanent, Full Time</span></strong></p><p><strong><span>£26,485 to £31,158 Per Annum</span></strong></p><p><span><strong>Location:</strong> Chelmsford</span></p><p><span><strong>Closing Date:</strong> Wednesday 28th May 2025 at 11.59pm</span></p><p><span><strong><span>The Opportunity</span></strong></span></p><p><span>Essex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts. </span></p><p><span>To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment. </span></p><p><span>The Senior Triage Officer will oversee the effective processing of referrals and onboarding of residents to the Connect to Work programme, delivering effective signposting, administration and project support that enables the delivery of a customer-focused and outcomes-based service. The role plays a vital role sustaining the programme by supporting the coordination of applications for support, quality assuring and delivering initial eligibility assessments and working with managers and partners to develop the triage and assessment service. </span></p><p><span><strong><span>Accountabilities</span></strong></span></p><ul>\n<li><span>Contribute to the successful delivery of the Connect to Work programme by providing high-quality administrative support and quality assurance as well as acting as the first point of contact for enquiries to the programme.</span></li>\n<li><span>Maintain a strong understanding of eligibility and suitability requirements of the Connect to Work Programme, ensuring updates are identified, communicated and amendments made to programme materials and application forms.</span></li>\n<li><span>Oversee the processing of Expressions of Interest received for the programme in the form of direct and third-party referrals from professionals, coordinating with providers and clients to ensure an efficient process is operated and expressions of interest are processed within specified timescales.</span></li>\n<li><span>Assist in the development and maintenance of a structured approach to managing Expressions of Interest by the triage service to facilitate effective coordination of applications, supporting as required Triage officers to make recommendations for participant engagement in the programme.</span></li>\n<li><span>Facilitate effective working relationships with commissioned providers, coordinating support assessments for participants, acting as the initial point of contact for complaints or issues, seeking to resolve any urgent or complex issues that arise, escalating significant issues to programme management.</span></li>\n<li><span>Collaborate with partner organisations, such as local authorities, educational institutions, and business intermediaries to develop and maintain a database of employment support and skills programmes, using this to provide signposting for support to those not eligible for the Connect to Work programme.</span></li>\n<li><span>Prepare analysis, reports and presentations on performance of the triage service, providing recommendations to support strategic decision-making and continuous improvement in the Connect to Work programme.</span></li>\n<li><span>Lead research into benchmarking and best practice to support service innovation and continuous improvement.</span></li>\n<li><span>Assist in the development and maintenance of a structured client engagement approach, ensuring updates are made to the Management Information System (MIS), PRaP and other systems as required, accurate records are kept, and confidentiality is maintained through regular quality assurance audits of the MIS. </span></li>\n</ul><p><span><strong><span>The Experience You Will Bring</span></strong></span></p><ul>\n<li><span>Educated to RQF Level 4 in Business Administration (or similar) or equivalent relevant experience in senior business administration role.</span></li>\n<li><span>Project coordination skills, with the ability to manage tasks, meet timelines, and contribute to team objectives with an ability to demonstrate a high level of attention to detail and assure programme quality are essential.</span></li>\n<li><span>Strong analytical skills, with experience in data collection, performance measurement, and translating data into actionable insights to improve program effectiveness and support data-driven decision-making.</span></li>\n<li><span>Experience of MS Office suite of programmes and their practical application, as well as the ability to use computerised systems with a high level of speed and accuracy.</span></li>\n<li><span>Experience in client engagement, with a demonstrated ability to build relationships and collaboration with service users, commissioned providers and partners.</span></li>\n<li><span>Experience of developing and implementing CRM / MIS system and/or other financial and data management systems and creating customer-focused communication processes.</span></li>\n<li><span>Ability to manage time effectively and demonstrate a wide understanding of customer needs and being able to manage their expectations as well as solve simple problems and identify alternative solutions</span></li>\n<li><span>Experience of working with Government programmes, particularly in employment and skills is desirable. </span></li>\n</ul><p> </p>","shortDescription":"","salaryDescription":"£26485.00 - 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Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts. </span></p><p><span>To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment. </span></p><p><span>The Triage Officer will play key part in each resident's story by processing referrals to the programme, providing effective signposting, administration, and project support. The role requires a self-starter who can manage their workload, take the initiative, and use personal judgement to resolve internal and external issues ultimately having a strong working knowledge of the Connect to Work Programme </span></p><p><span><strong><span>Accountabilities</span></strong></span></p><ul>\n<li><span>Contribute to the successful delivery of the Connect to Work programme by providing high-quality administrative support and being a first point of contact for externals enquiries to the programme.</span></li>\n<li><span>Maintain a strong understanding of eligibility and suitability requirements of the Connect to Work Programme, applying these to delivery of role activities.</span></li>\n<li><span>Undertake processing of Expressions of Interest received for the programme in the form of direct and third-party referrals from professionals, coordinating with providers and clients to ensure an efficient process is operated and expressions of interest are processed within specified timescales.</span></li>\n<li><span>Provide an initial assessment of Expression of Interest forms including checking all information has been provided, participants eligibility and suitability against the programme criteria is verified using this to provide recommendations for participant engagement in the programme for review.</span></li>\n<li><span>Maintain effective working relationships with commissioned providers, facilitating support assessments for participants, ensuring referrals are implemented and escalating any issues in line with service standards.</span></li>\n<li><span>Engage with commissioned providers, participants and professional third parties throughout the triage and onboarding process, proactively communicating the progress of and outcomes of Expressions of Interest, resolving internal and customer queries and escalating urgent or complex issues.</span></li>\n<li><span>Maintain a database of employment support and skills programmes, using this to provide signposting for support to those not eligible for the Connect to Work programme.</span></li>\n<li><span>Responsible for regularly updating the programme Management information System, PRaP and other data management systems as required by the role, ensuring accurate records are kept and confidentiality is maintained. </span></li>\n</ul><p><span><strong><span>The Experience You Will Bring</span></strong></span></p><ul>\n<li><span>Educated to RQF Level 3 in Business Administration (or similar) or equivalent relevant experience in a business administration role.</span></li>\n<li><span>Significant experience of MS Office suite of programmes and their practical application, as well as the ability to use computerised systems with a high level of speed and accuracy.</span></li>\n<li><span>Experience of use of CRM / MIS system and/or other financial and data management systems.</span></li>\n<li><span>Ability to build good working relationships across a large, complex organisation with colleagues and customers.</span></li>\n<li><span>Experience of delivering customer-focused communication processes with an ability to tailor communication to meet the needs of the audience is essential with experience of working with clients / service users with additional support needs desirable.</span></li>\n<li><span>Ability to manage time effectively and demonstrate a wide understanding of customer needs and being able to manage their expectations as well as solve simple problems and identify alternative solutions.</span></li>\n<li><span>Ability to demonstrate a high level of attention to detail and a willingness to learn about the implications of compliance of Connect to Work is essential. 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Solicitor

Castle Point Borough Council

Castle Point Borough Council logo

£45,441 - £49,498 per annum

Essex (Hybrid)

Posted 4 days ago

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