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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8547/Licencing___Business_Support_Manager_JD_2023.docx.pdf" target="_blank">Licencing___Business_Support_Manager_JD_2023.docx</a></li>
</ul>

Please apply online via the link provided.










<h3>Power the engine room behind one of the UK’s best market services.</h3>
Hackney’s markets are thriving — but none of it happens by accident. Behind every stall, every trader, and every successful event is a backbone of brilliant administration and licensing support. As our&nbsp;Licensing &amp; Business Support Manager, you’ll lead the team that makes it all work — keeping the wheels turning across licensing, trader onboarding, income recovery, data reporting and business support.
You’ll be the go-to person for licensing systems, debt management, market occupancy data and customer support, ensuring everything is accurate, accountable and aligned with our inclusive economy goals. Whether it’s preparing a Licensing Panel case, reconciling market income, or helping a new trader get started — your team will make it happen, and you’ll be there leading from the front.
This is your chance to play a critical behind-the-scenes leadership role in one of the most ambitious and award-winning market services in the country.
<h3>THE ROLE</h3>
You’ll oversee all aspects of licensing administration, financial tracking, compliance and trader engagement across our busy Markets, Shop Fronts &amp; Street Trading service. From managing a high-performing team to liaising with bailiffs, finance teams and service users, you’ll make sure everything runs efficiently and transparently — with excellent customer experience at the core.
<h3>What the Role Involves</h3>
- Oversee all licensing applications, renewals, trader databases and occupancy trackers
- Manage team workflows for trader onboarding, payments, invoicing and enforcement records
- Lead debt recovery tracking, bailiff contract oversight and arrears reporting
- Represent the service at Officer Licensing Panels and support regulatory casework
- Deliver accurate data and KPI reports to service leads and senior managers
- Help design and maintain customer-friendly licensing procedures and digital tools
- Supervise and develop a small team of licensing and finance officers
-&nbsp;Champion transparency, efficiency and trader support across all systems and processes
Why Join Us?
Our&nbsp;Markets, Shop Fronts &amp; Street Trading Service&nbsp;is:
- Nationally recognised and internationally referenced
- A multi-award-winning team with accolades from LGC, APSE, NABMA and more
- A driver of inclusive growth, sustainability and cultural celebration
- Home to Ridley Road, Broadway, Hoxton — and the UK’s first Zero Plastic Markets
- A place where staff thrive, innovate and shape the future of public service delivery
<h3>Ready to Shape the Future?</h3>
If you’re passionate about&nbsp;making systems work better for people, love clean data, fair processes, and frontline impact — this is your moment.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;05 August&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;Week Commencing 26 August&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>







Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

London Borough of Hackney

Licensing & Business Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8501/Administration_Assistant_-_Prop___Estates_-_JD_and_PersonSpec_200625.pdf" target="_blank">Administration_Assistant_-_Prop___Estates_-_JD_and_PersonSpec_200625</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Join Our Dynamic Property and Estates Team!
Are you ready to take on a role that’s both exciting and rewarding? At Tunbridge Wells Borough Council, our Property and Estates Service is at the heart of delivering the Council’s ambitious Strategic Plan. We’re on a mission to maximise the potential of our property portfolio—and we want you to be part of it.
We’re looking for a proactive and organised&nbsp;Administration Assistant&nbsp;to join our dedicated team of surveyors and architects. This is a fantastic opportunity to support the strategic and operational management of the Council’s property assets, contributing to projects that include development, rationalisation, redevelopment, and refurbishment.
What you’ll bring:
<ul>
<li>Experience in a fast-paced, customer-focused environment</li>
<li>Strong administrative skills and the ability to support a multi-disciplinary team</li>
<li>Confidence using database systems and managing information accurately</li>
<li>Excellent attention to detail and the ability to prioritise your workload</li>
<li>A friendly, team-oriented approach with great communication skills</li>
</ul>
Customer service is a key part of this role—you’ll be the first point of contact for queries from the public, elected Members, consultants, and internal services.
What we offer:
<ul>
<li>
22 days’ holiday (rising to 27 with 5 years' continuous LG service) + UK bank holidays + 3 extra days in December
</li>
<li>
Generous Local Government Pension Schemey</li>
<li>
Hybrid working to support work/life balance</li>
<li>
Free parking near the Town Hall</li>
<li>
Free tea, coffee and wellbeing perks like an EAP (Employee Assistance Programme), flu jabs, eyecare vouchers and more</li>
<li>
Ongoing training and development opportunities to support your career growth</li>
</ul>
For full details of the role and what we’re looking for, please see the Job Description and Person Specification below.
Interested? For an informal chat about the role, please contact Jonathan White - email:&nbsp; <a href="mailto:jonathan.white@tunbridgewells.gov.uk" target="_blank">jonathan.white@tunbridgewells.gov.uk</a>
Interviews:&nbsp;Friday, 25 July 2025

Tunbridge Wells Borough Council

Administration Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8293/Licensing___Operational_Support_Officer_JD_2022.pdf" target="_blank">Licensing___Operational_Support_Officer_JD_2022</a></li>
</ul>

Please apply online via the link provided.






12 Months Fixed Term/ Secondment Opportunity
Part Time | 28 Hours per week | Some Weekend Working Required
Salary £38,291 – £34,779 pa (pro rata)
<h3>Power the engine room behind one of the UK’s best market services.</h3>
Hackney's markets are thriving hubs of culture, commerce, and community – but their success doesn't happen by accident. Behind every bustling stall and successful event is a backbone of brilliant administration and licensing support. As a&nbsp;Licensing &amp; Operational Support Officer, you'll play a pivotal role in making it all work, ensuring our services are fair, transparent, and responsive.
You’ll be the go-to person for licensing systems, debt management, market occupancy data and customer support, ensuring everything is accurate, accountable and aligned with our inclusive economy goals. Whether it’s preparing a Licensing Panel case, reconciling market income, or helping a new trader get started — you will make it happen, and you’ll be there leading from the front.
This is your chance to play a critical behind-the-scenes leadership role in one of the most ambitious and award-winning market services in the country.
The Role: Keeping the Wheels Turning
You will be a key player in the operational delivery of statutory licensing initiatives, ensuring the Council meets its obligations for markets, shop fronts, and street trading licenses across the borough. Primarily office-based, you'll be the go-to person for processing applications, managing records, and providing essential support. This dynamic role involves:
- Licensing Administration:&nbsp;Efficiently processing all types of license applications (new, variations, temporary, permanent) for markets, shop fronts, and street trading, ensuring timely and accurate issuance.
- Financial Management:&nbsp;Monitoring payments for market pitch fees and commercial operations, actively recovering arrears, and reconciling daily and monthly income.
- Customer Service Excellence:&nbsp;Being the first point of contact for applicants, traders, and the public, dealing with inquiries and complaints with a high standard of service in person, by phone, and email.
- Data Management:&nbsp;Maintaining accurate records of licenses, payments, trader information (including public liability insurance and certifications), and enforcement actions. You'll also provide statistical reports and manage customer records.
- Operational Support:&nbsp;Coordinating meeting bookings, assisting with HR support (leave, sickness, timesheets, recruitment), and compiling Health and Safety plans.
- Compliance &amp; Enforcement:&nbsp;Assisting in ensuring compliance with legislation, preparing evidence for Officer Licensing Panels and court cases, and liaising with internal and external stakeholders.
This role requires a flexible approach to working hours, including mandatory weekend work and occasional public holidays to meet service requirements.
About You: Organized, Customer-Focused, and Detail-Oriented
You're passionate about making systems work better for people and are committed to delivering exceptional service. We're looking for someone who is:
Highly Organized:&nbsp;Able to manage large workloads, prioritize tasks effectively, and meet challenging deadlines.
- Detail-Oriented:&nbsp;Possesses excellent numeracy skills, the ability to interpret data, and a meticulous approach to record-keeping.
- Strong Communicator:&nbsp;Proficient in written and verbal communication, with the ability to articulate legal and procedural obligations clearly and confidently with diverse stakeholders.
- Tech-Savvy:&nbsp;Proficient in Microsoft Office suite and capable of inputting and extracting information from IT systems.
- Problem Solver:&nbsp;Able to use initiative in problem-solving and decision- making for the good of the service.
- Committed to Excellence:&nbsp;Demonstrates a commitment to excellent customer service and operates with a high degree of professionalism.
- Knowledgeable:&nbsp;Has a good understanding of administrative and support systems in a large organization, and ideally some knowledge of current issues in public sector management.
Why Join Us? A Multi-Award-Winning Team!
You'll be part of Hackney’s multi-award-winning Markets, Shop Fronts &amp; Street Trading Service. We are nationally recognised and internationally referenced for innovation and excellence, a driver of inclusive growth, sustainability, and cultural celebration. We're home to Ridley Road, Broadway, Hoxton, and the UK’s first Zero Plastic Markets. Join a place where staff thrive, innovate, and shape the future of public service delivery.
We are a proud, diverse, inclusive, and values-led employer and welcome applications from all backgrounds.
Ready to power the engine room behind one of the UK's best market services?
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications:&nbsp;03 August&nbsp;2025 (22.59)
Interview and assessment date:&nbsp;W/C 18 August&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>



Disclaimers apply, for full details see:&nbsp;<a href="https://hackney.gov.uk/email-disclaimer" target="_blank">https://hackney.gov.uk/email-disclaimer</a>

Licensing & Operational Support Officer

<ul></ul>





<h2>Communities and Skills</h2>
Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society &amp; Sport, Communities &amp; Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners.
<h2>About the role</h2>
To provide secretarial, administrative and research support services to the Assistant Directors - Skills &amp; Employment, which are responsive to their needs and contribute to making their roles effective. Provide support for a team of over 150 people which includes clerking senior management team meetings and leading on team events such as unit away days.
<h2>What your day will look like</h2>
You will:
<ul>
<li>Provide high level secretarial support to the Assistant Directors, including:</li>
</ul>
<ul>
<li>Diary management, email monitoring and assisting with prioritising activities</li>
<li>Arranging meetings, collating agendas, distributing papers and taking minutes</li>
<li>Ensure the Assistant Directors are properly briefed on and familiar with the agenda in advance of all meetings.</li>
</ul>
<ul>
<li>Act as the first point of contact, responding to queries and producing draft correspondence on behalf of the Assistant Director/Head of Unit.</li>
<li>Maintain key lines of communication and working relationships with Senior Managers and other staff across the organisation to support the Assistant Directors in their roles.</li>
<li>Provide high quality secretariat support for regular meetings with Deputy Mayors and relevant Senior Managers/staff</li>
<li>Undertake research, fact-finding and analysis activities in support of the team’s work and to support team member development and assist in procuring consultants, event space and training.</li>
<li>Arrange meetings, including finding suitable dates, booking rooms, ordering catering and equipment; produce and circulate meeting documentation such as agendas, minutes and presentations and noting and following up on any actions agreed as required.</li>
<li>Liaise with stakeholders including London Councils, boroughs, representative bodies of the skills sector, business and other key partners and maintain excellent working relationships.&nbsp;</li>
<li>Co-ordinate, manage and plan consultation and stakeholder events and communications activities.</li>
</ul>
<h2>Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria:
<ul>
<li>Experience of providing high-level secretarial support to a senior leader.</li>
<li>Experience of providing supporting a large team including onboarding of new staff and implementing processes to support staff.</li>
<li>Experience of using IT systems including MS Outlook, word-processing, spreadsheets and databases.</li>
<li>Strong communication skills and experience of working to demanding deadlines and working with a range of stakeholders.</li>
</ul>
 How to apply
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li>
</ul>
Please note all applications for this vacancy must be submitted via our online recruitment system. We do not accept CVs alone for this role. Please upload a personal statement to the ‘Additional Documents’ section of the form. Word or PDF format preferred and do not include any photographs or images.

Please ensure your CV and cover letter/supporting statement documents are saved with the job reference number as part of the naming convention (E.g. “CV – applicant name -&nbsp;012345)
Please note, if you do not provide both a CV and a covering letter, you will not be considered for the role so please ensure the above has been submitted before the deadline.
If you wish to speak to someone about the role, Ann-Marie Soyinka the hiring manager would be happy to speak to you about the role. (<a href="mailto:ann-marie.soyinka@london.gov.uk" target="_blank">ann-marie.soyinka@london.gov.uk</a>).
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: 7 &amp; 8 August 2025
Equality, diversity and inclusion&nbsp;
London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.&nbsp;We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.&nbsp;In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Additional Information
Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
 Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Executive Assistant to Assistant Directors/Team Assistant

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe purpose of the role is to work on the paper records project as part of the council's Future Workplace transformation programme.&nbsp;About the Role and Our Ideal CandidateThe role involves working with services to support them to manage their paper records (from off-site storage). It involves coordinating the deliveries of boxes from offsite storage and then physically processing the paper records as they are delivered by working with the relevant department. Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working.&nbsp;Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Royal Borough of Kingston Upon Thames

Records Officer

About the BoroughThis special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.Situated in Zone 6, Kingston is among the best-connected town centres in London – with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.About the Service and TeamThe Cambridge Road EstateKingston Council and housing developer Countryside Properties are working in partnership to deliver regeneration proposals at Cambridge Road Estate (CRE). The proposed plans will deliver high-quality new homes, gardens, play areas, streets, community facilities, new jobs and local training opportunities. Together, we are working closely with residents and neighbours, to shape the regeneration plans for the estate.About the Role and Our Ideal CandidateThe CRE Community BoardThe Community Board is made up of residents; community group representatives; ward councillors and council officers. The Board represents the interests of residents by reviewing proposals and providing feedback and ideas. This is a bank which is mainly home-based except that meetings take place on site in the Cambridge Road Estate in Kingston.Further information on the CRE Community Board is available here:<a href="https://www.cambridgeroadestate.com/get-involved/community-board" target="_blank">https://www.cambridgeroadestate.com/get-involved/community-board</a>The RoleThe clerk for the Community board reports to the Resident Engagement &amp; Social Value Lead and is responsible for the administration tasks for the successful organisation and delivery of Community Board meetings and associated administrative tasks.&nbsp;&nbsp;The main duties are to:<ol><li>Organise, attend and minute Community Board and sub groups meetings;&nbsp; workshops and training sessions</li><li>Organise the agenda and papers for the meetings in liaison with stakeholders</li><li>Maintain the Action Log, chase and compile responses</li><li>Maintain the forward plan of work and the tracker</li><li>Arrange meeting invitations for speakers</li><li>Arrange meetings with the Joint Venture Board</li><li>Handle enquiries for the Community Board and liaise with the Chair</li><li>Arrange the administrative aspects of training and support for the Board&nbsp;</li><li>Arrange meetings and other communication with stakeholders as required&nbsp;</li><li>Undertake the administrative aspects of planning and delivery of an AGM&nbsp;</li><li>Manage the administrative aspects of member recruitment and election</li><li>Process expenses for Community Board members</li><li>Organise distribution communicationmaterial&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Any other duties that are commensurate with the role of Clerk to the Community Board</li></ol>&nbsp;Time commitmentThere are approximately six Board meetings per year lasting 2 hours each plus other meetings as described above. The time commitment will vary from month to month but, generally speaking,&nbsp; the expectation is approximately 14 hours per meeting adding up to roughly 84 hours per year. The successful candidate will need to commit to flexible working as meetings can take place in the evenings and occasionally some events at weekends.Skills and ExperienceThe successful candidate will need to demonstrate the following:<ul><li>Excellent verbal and written communication with experience of delivering the tasks associated with a clerk role</li><li>Demonstrates attention to detail</li><li>Strong planning and organisational skills</li><li>Effectively manages their own time but also able to work as part of a team</li><li>Familiarity with Google Suite is preferred but experience of using email; spreadsheets, calendar and document management is essential</li><li>Experience managing confidential matters and material</li><li>Ability to work with a range of stakeholders in a professional and sensitive manner</li><li>Task driven and able to meet deadlines and timescales</li></ul>Our ValuesBecoming an enabling council is a key principle that runs through our organisational development and is embedded in everything we do.&nbsp; Underpinning these priorities are the following values:<ul><li>Supportive of trying new ideas, with the courage to change direction.&nbsp;&nbsp;</li><li>Transparent and connected in all that we think, say and do.&nbsp;</li><li>Appreciative of each other, recognising and celebrating success.&nbsp;</li><li>Respectful of difference and valuing diversity.&nbsp;&nbsp;</li></ul> Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation.Employees have access to a wide range of benefits, some of which include:<ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul> Application ProcessPlease apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.&nbsp;We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the ‘Best Inclusion and Diversity Programme’ at the PPMA Excellence in People Management Awards 2023, something that we’re incredibly proud of.Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce.As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the&nbsp;<a href="https://www.gov.uk/guidance/new-immigration-system-what-you-need-to-know" target="_blank">GOV.UK website</a>&nbsp;for right to work guidance.





<ul></ul>

Cambridge Road Estate - Community Board Clerk

Job DescriptionSalary: £37,815 - £43,083 per annum (pro rata)Grade EFixed Term Contract – 2 years&nbsp;22.5 hours per week – job share supporting the Executive Director of Children’s Services&nbsp;As part of the Council's newly restructured Executive Support Team the Executive Assistant role is integral to ensuring the Executive Director and the Directorate works collaboratively supporting the One Council approach.If you have a &nbsp;proven experience as an Executive Assistant or in a similar role supporting senior leaders with exceptional diary management skills, the ability to prioritise and multitask we would like to hear from you. Strong organisation and problem-solving abilities are essential, along with excellent communication and interpersonal skills. The ideal candidate should possess the ability to see the bigger picture and make strategic connections to ensure smooth and efficient running of the Executive Director’s areas of accountability, supporting the strategic priorities of both the Directorate and wider organisation.Advert Closing Date:<ul> <li>Redeployment Only: 26th June 2025</li> <li>Internal &amp; External: 13th July 2025</li></ul>Interview Date:&nbsp;Please contact Denise Morley, Executive Support Manager –&nbsp;<a href="mailto:dmorley@thurrock.gov.uk" target="_blank">dmorley@thurrock.gov.uk</a>&nbsp;- for more details or an informal discussion.To view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/EX87v3XM2GFGs2Ow01a1OycB9pYYs3acgPjjMjLxY67vag?e=aBt28R" target="_blank">Executive Assistant Job Profile - Fresh Start.pdf</a><ul></ul>

Thurrock Council

Executive Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7306/Executive_Support_Officer_-_JD_-_2025.pdf" target="_blank">Executive_Support_Officer_-_JD_-_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Executive Support Officer&nbsp; Directorate: Chair and Chief Executive’s Office&nbsp; Starting salary band: B&nbsp;
<ul>
<li>
Band B: £31,549 - £33,126 per annum depending on skills, experience and qualification.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Staff with the London Office as their work location will attract a London weighting allowance of £3,217 on top of their base salary.&nbsp;&nbsp; &nbsp;
</li>
</ul>
Full time &amp; Permanent: This role works on a Hybrid basis which requires a minimum of 2 days office attendance (40%).&nbsp;
Location: Preferred location is London as this is where majority of the team and stakeholders are based.
Working at the Electoral Commission&nbsp;
The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and to ensure its integrity.&nbsp;
We offer excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements, fantastic office space and endless opportunities for personal development opportunities and continuous learning.&nbsp;
The Business Support Team (BST) is the ‘administrative heartbeat’ of the Electoral Commission, helping both internal and external stakeholders with a wide range of tasks.&nbsp;&nbsp;
The team helps the Commission achieve its strategic objectives by supporting the Chair, Chief Executive, and Directors, along with all colleagues as appropriate. This consists of managing diaries efficiently to maximise colleagues' time; ensuring key meetings are managed effectively; research conducted; and action points followed up. The Business Manager along with the two Executive Support Officers manage the Executive Team meetings, ExCo meetings and SLT meetings collectively. The team also carries out complex travel and event management while being mindful of cost. The Business Assistants are both expert travel bookers and carry out many other tasks, ranging from organising observer badges to Instant Thank You’s, whilst frequently supporting the Commissioners.&nbsp;
The Commission is about to embark on an exciting new journey with a new 5 year Corporate Plan full of exciting changes which will impact the way we in HR work and plan for the future including rolling out a new pay structure and performance management framework, increasing our organisational headcount and introducing performance base pay progression. This role will play a pivotal role in supporting this change.&nbsp;
Pay Progression&nbsp;
The Commission is about to launch a new Pay Structure in July 2025 which introduces performance-based pay progression. Eligibility for the performance-based pay progression will be April 2026 and is dependent on having completed the required six months service at the progression rating date (31 January). The new structure allows the potential for pay progression on top of any inflationary increase for staff.&nbsp;
The range below shows the potential maximum pay progression in addition to any annual inflationary increase to your pay.&nbsp;&nbsp;
The full width of the B Band starts at £31,549 and goes up to £42,065. Please note that the salary band for new staff is up to £33,126 and our default position is to appoint into the lower zone of the band unless exceptional circumstances.&nbsp;
Other Benefits&nbsp;
Alongside your salary based on £31,549, the Electoral Commission contributes £9,139 of your basic salary towards you being a member of the Civil Service Pension scheme. Find out what <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">benefits a Civil Service Pension provides</a> and the conditions involved.&nbsp;
The Electoral Commission offers a competitive mix of benefits including:&nbsp;
<ul>
<li>
A culture of flexible working, such as flexi scheme, homeworking and compressed hours.&nbsp;
</li>
</ul>
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Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.&nbsp;
</li>
</ul>
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<li>
A working from home allowance of £312 per annum is paid as a tax-free working from home allowance.&nbsp;
</li>
</ul>
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A minimum of 28 days of paid annual leave, plus 8 bank holidays increasing up to a maximum of 30 days after 4 years.&nbsp;
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</ul>
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An extensive range of learning &amp; professional development opportunities, which all staff are actively encouraged to pursue.&nbsp;
</li>
</ul>
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Eye care vouchers, Ride 2 Work and an opportunity to sell up to 5 days annual leave at the end of the annual leave period&nbsp;
</li>
</ul>
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<li>
A hybrid office/home based working model where staff will spend a norm of 40% of their time in the office.&nbsp;
</li>
</ul>
The Role&nbsp;
As a member of the Chair and Chief Executive’s Office you will be providing support to our Executive Team.&nbsp; The role will focus on providing the right support in a proactive way to allow our directors to get on with the strategic elements of their role. This time we can be specific and say Director of Electoral Administration and Regulation and Director and General Counsel, Devolution, Governance and Law.&nbsp;&nbsp;&nbsp;
Who we are looking for&nbsp;
We are looking for a talented and enthusiastic Executive Support Officer to support the Director of Electoral Administration and Regulation and Director and General Counsel, Devolution, Governance and Law and their wider senior leadership teams.&nbsp; Previous experience in a similar role or with an interest in legal or regulatory matters would be an advantage, but more importantly you will be self-motivated, pro-active, possess excellent administrative and IT skills, including minute taking and be comfortable working in a rapidly changing environment.&nbsp;&nbsp;&nbsp;
To be successful in this role, you will need to have:&nbsp;&nbsp;
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Strong organisational and problem-solving skills.&nbsp;
</li>
</ul>
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Experience of actively managing busy schedules.&nbsp;
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</ul>
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An ability to prioritise and work quickly and effectively to meet urgent deadlines.&nbsp;
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</ul>
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Good interpersonal skills and an ability to build strong collaborative working relationships with people at all levels.&nbsp;
</li>
</ul>
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<li>
Excellent IT skills, especially competent in the use of Microsoft Office.&nbsp;
</li>
</ul>
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<li>
Effective communication skills, both written and oral.&nbsp;
</li>
</ul>
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<li>
Excellent attention to detail.&nbsp;
</li>
</ul>
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<li>
Be a good team player.&nbsp;
</li>
</ul>
For a full list of competencies, please refer to the job description and person specification.&nbsp;
More information on how to apply&nbsp;
To remove bias from our recruitment, process the Electoral Commission operates anonymous recruitment.&nbsp; Please apply by supplying an anonymous CV, without reference to your name, age, ethnicity or other identifiable information. Failure to supply anonymous CV and cover letter will result in your application being rejected.&nbsp;
We want to attract the broadest range of talented people who are passionate about democracy. The more diverse our workforce, the better we can adapt to and reflect the needs of society. We welcome applications from all backgrounds and as a staff member you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.&nbsp;
Closing date is 20th July 2025 at 23:59. Although we reserve to close the advert earlier if we receive a high volume of interest so, please don’t delay applying if interested.&nbsp;
Shortlisting will take place week commencing 21st July 2025&nbsp;
1st stage interviews will be held in the week commencing 28th and 30th July 2025&nbsp;
If successful - 2nd stage interviews will be held within a week of the first interview.&nbsp;
Role to start at the earliest 11th September 2025.&nbsp;
Applicants who are applying for the London based position will be expected to attend the interview in person at our offices in Bunhill Row, London. We may use video conferencing tools for the interviews of applicants based in any of the devolved office locations. We will confirm details with shortlisted candidates. Electoral Commission does not compensate candidates for their travel costs incurred due to interview attendance.&nbsp;
If you are interested in applying for this role, please download the job description before applying online.&nbsp;
If you have any further questions about the role, please don’t hesitate to contact the hiring manager Antonia Merrick- Business Manager to the Chair and Chief Executive on <a href="mailto:amerrick@electoralcommission.org.uk" target="_blank">amerrick@electoralcommission.org.uk</a> who will be happy to help.&nbsp;&nbsp;
No Agencies please.&nbsp;&nbsp;

Executive Support Officer

<ul></ul>





<h2>Good Growth</h2>
Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
<h2>About the role</h2>
The GLA Transport Team is seeking an outstanding candidate to fill a vacancy left by an internal secondment. This is a part-time role of 18.5hrs and we are open to discussing how these hours are managed through the week for the suitable candidate and to meet the needs of the need. &nbsp;
Working in a busy team, you will act as a first point of contact for enquiries to the team, both internally and externally, including from senior officers and politicians, and respond promptly to requests. You must be able to cope with high volumes of emails, keep track of a large number of tasks and most importantly be able to assess and prioritise work confidently and quickly.&nbsp; You will be relied on to manage processes on behalf of the team and therefore will have outstanding organisational skills and attention to detail.&nbsp; You will have experience in a fast paced office environment and thrive under pressure. If you’ve got experience in a political environment this would be an advantage, as you will work on sensitive matters on a daily basis.
The successful candidate will join a small team already operating on a job share basis. As such you need to have excellent communication skills and be able to use and improve monitoring processes to ensure you can all keep track of tasks.&nbsp;
If the key accountabilities sound like a good fit, feel free to contact Kat Stretton, Deputy Head of Transport, for an informal chat about the role and what we're looking for.
<h2>What your day will look like</h2>
<ul>
<li>Coordinating responses to a high volume of complex correspondence</li>
<li>Drafting responses to the public, boroughs, politicians and other key stakeholders, in liaison with key contacts at Transport for London.</li>
<li>Managing briefing requirements for the Transport team on behalf of the Mayor and the Deputy Mayor for Transport</li>
<li>Liaising with Transport for London to ensure queries from the Mayor, his office and his advisors are dealt with effectively and in a timely manner.</li>
<li>Raising purchase orders and completing goods received notices via the finance database to ensure the timely confirmation and delivery of required goods and services.</li>
<li>Developing and maintaining appropriate administrative systems and processes, such as filing</li>
</ul>
<h2>
 Skills, knowledge and experience</h2>
To be considered for the role you must meet the following essential criteria: 
<ul>
<li>A high level of competence using office information and IT applications, and practical experience of using this to provide high-quality business support, including developing processes and managing confidential information.</li>
<li>Evidence of proficiency in dealing with complex written correspondence cases.</li>
<li>Substantial knowledge and evidence of delivering high quality customer services and proven success in applying this knowledge in a comparable high-profile organisation.</li>
<li>Sound relationship management skills, with the ability to establish and maintain relationships with external stakeholders to help deliver results, including at senior levels.</li>
</ul>

<h2>
 Behavioural Competencies</h2>

Building and Managing Relationships
… is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.
Level 2 indicators of effective performance
<ul>
<li>Develops new professional relationships</li>
<li>Understands the needs of others, the constraints they face and the levers to their engagement</li>
<li>Understands differences, anticipates areas of conflict and takes action</li>
<li>Fosters an environment where others feel respected</li>
<li>Identifies opportunities for joint working to minimise duplication and deliver shared goals</li>
</ul>

Stakeholder Focus
… is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations.&nbsp;
Level 1 indicators of effective performance
<ul>
<li>Listens to understand requirements without making assumptions</li>
<li>Demonstrates an enthusiastic and ‘can do attitude’ to all requests</li>
<li>Provides timely, accurate and personalised responses</li>
<li>Provides a polite and helpful first point of contact for stakeholders</li>
<li>Learns from feedback to improve personal service to others</li>
</ul>

Planning and Organising
… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard
Level 2 indicators of performance
<ul>
<li>Prioritises work in line with key team or project deliverables</li>
<li>Makes contingency plans to account for changing work priorities, deadlines and milestones</li>
<li>Identifies and consults with sponsors or stakeholders in planning work</li>
<li>Pays close attention to detail, ensuring team’s work is delivered to a high standard</li>
<li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met</li>
</ul>
Problem Solving
… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 1 indicators of effective performance
<ul>
<li>Breaks down work issues, seeking further information if necessary</li>
<li>Provides workable solutions to solve immediate work problems</li>
<li>Makes suggestions and implements improvements to personal work processes</li>
</ul>
<ul>
<li>Actively supports new initiatives and tries different ways of doing things</li>
<li>Learns from others’ experiences</li>
</ul>
Organisational Awareness
... is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly
Level 2 indicators of effective performance
<ul>
<li>Challenges unethical behaviour</li>
<li>Uses understanding of the GLA’s complex partnership arrangements to deliver effectively</li>
<li>Recognises how political changes and sensitivities impact on own and team’s work</li>
<li>Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas</li>
<li>Follows the GLA’s position in the media and understands how it impacts on work</li>
</ul>
Responding to Pressure and Change
… is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift.
Level 1 indicators of effective performance
<ul>
<li>Stays calm in pressurised and demanding situations</li>
<li>Responds flexibly to changing circumstances</li>
<li>Recognises when unable to cope and asks others for help</li>
<li>Demonstrates openness to changing work priorities and deadlines</li>
<li>Maintains personal well-being and achieves a balance between work and home life</li>
</ul>


The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:&nbsp;<a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA Competency Framework</a>
 This role is based at London Fire Brigade’s Head Office (Union Street SE1 0LL) but with regular attendance at Palestra, TfL’s Southwark office

<h2>
 How to apply</h2>
If you would like to apply for the role you will need to submit the following:
<ul>
<li>Up to date CV</li>
<li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the competencies outlined above in the advert.</li>
</ul>
 Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the competencies in your Personal Statement.
 Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
 As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.&nbsp;
<h2>
 If you have questions about the role</h2>
If you wish to talk to someone about the role, the hiring manager Kat Stretton would be happy to speak to you. Please contact them at&nbsp;<a href="mailto:Katherine.Stretton@london.gov.uk" target="_blank">Katherine.Stretton@london.gov.uk</a>
If you have any questions about the recruitment process, contact the&nbsp;<a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a>&nbsp;who support the GLA with recruitment.
<h2>Assessment process</h2>
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: Week commencing 4 August 2025
<h2>Equality, diversity and inclusion</h2>
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
 We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.&nbsp;
 Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
<h2>
 Benefits</h2>
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
 In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
<h2>Additional Information</h2>

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.&nbsp;
Secondment Opportunity
If you are a GLA employee applying for an internal fixed-term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying&nbsp;
<ul>
<li>On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;</li>
<li>successfully completed your probation period and are performing to the required standard for your current role; and</li>
<li>at least 18 months service with the GLA&nbsp;</li>
</ul>
If you do meet the criteria listed above, you will need to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy.&nbsp;This form must be received by the closing date of the vacancy.&nbsp;Failure to provide this form will mean your application cannot be progressed.
If you are unable to satisfy all of the criteria, unfortunately, you are not eligible to apply for this vacancy as an internal secondment. &nbsp;For further information, please see&nbsp;<a href="http://intranet.london.gov.uk/node/17077" target="_blank">Secondment Policy and Procedure</a>.
IMPORTANT: If you are a current GLA employee on a fixed-term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the&nbsp;<a href="http://intranet.london.gov.uk/node/16973" target="_blank">Approval for secondment application</a>&nbsp;form as it is not a secondment.
If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.
<h2>More Support</h2>
If you have a disability which makes submitting an online application form difficult, please contact&nbsp;<a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>.
The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

9 Administration Jobs in Sevenoaks, UK