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Business Administration Apprentice 
Location: Enfield, Greater London, UK 
Salary Range: Level 3 £25,996 
Contract: Full-time, Fixed Term up to 24 months 
Working Week: Full time, 36 hours per week including training. 
Entry requirement: Candidates must have an English and Mathematics GCSE at grade 4 or higher or equivalent. You will be asked to provide evidence of Maths and English certificates. 
About Enfield Council: Join our award-winning borough and contribute to a community with a rich history and a bright future. At Enfield Council, we invest in our people and provide a platform for you to grow, innovate, and make a tangible impact. 
The Role: We are seeking a dedicated Business Administration Apprentice to support the seamless operation of our council services. This role is pivotal in ensuring that our internal processes run efficiently, enabling us to serve our community effectively. A positive attitude and the ability to maintain direct contact with residents are paramount. 
Key Responsibilities: 
 
 - Direct contact with residents: Act as the first point of contact for Tenants and Leaseholders, addressing their concerns and fostering a supportive relationship. 
 - Liaising with teams: Work collaboratively with other teams to seek resolutions to issues raised by residents, ensuring a coordinated approach. 
 - Administrative support: Provide administrative support across various departments, including housing and property management. 
 - Meeting coordination: Organize meetings, agendas, and take minutes for committees focused on tenancy and leasehold issues. 
 - Record maintenance: Maintain and update records and databases for Tenants and Leaseholders. 
 - Customer service: Handle enquiries and provide excellent customer service to our Tenants and Leaseholders, reflecting a positive and proactive attitude. 
 
Flexible Working Arrangements: 
 
 - Adaptability to customer demand: The role requires flexibility to ensure we meet customer demand effectively. This may include the occasional evening or weekend work. 
 - Work-life balance: We are committed to providing a work environment that supports work-life balance and accommodates the diverse needs of our staff. 
 
Requirements: 
 
 - An interest housing or local government context. 
 - Strong organizational and planning skills. 
 - Excellent communication and interpersonal abilities. 
 - Proficiency in MS Office and database management. 
 - Ability to work independently and as part of a team. 
 - Commitment to public service and community development, especially in relation to Tenants and Leaseholders. 
 
Benefits: 
 
 - Competitive salary package. 
 - Opportunities for professional development. 
 - Supportive and inclusive work environment. 
 - Comprehensive staff benefits program. 
 
Apply Now: If you are passionate about making a difference in the lives of our residents and possess the skills we’re looking for, we would love to hear from you. Please submit your application by [closing date], including your CV and a cover letter addressing the essential criteria. 
For more information about the role and to apply, please visit our careers page. 
Enfield Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
Contact Details - 
If you would like to know more about the role, please contact Jim Dunn on 02081321014 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

London Borough of Enfield

Business Administration Apprentice

How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the First Response Business Support Team.You will be required to provide complete and comprehensive administration support, dealing efficiently with telephone and other queries, arranging and minuting meetings, ensuring an accurate record is produced within timescales.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.For an informal discussion about the role, please contact Leanne Peters, Business Support Team Leader on 01634 334114.<h4>In return we will offer you </h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.The First Response team are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4><ul><li>Applicants must be able to demonstrate all essential requirements as listed in the job profile.</li><li>Please note, this post requires work on only a Thursday and Friday each week.</li></ul><h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Medway Council

This is Medway

Business Support Officer - First Response

Are you a proactive, detail-driven professional ready to lead and innovate in ICT business support? Medway Council is seeking a Lead Business Support Officer to champion administrative excellence, financial integrity, and customer-focused service delivery across our ICT division.This is a unique opportunity to take ownership of critical ICT functions, mentor colleagues, and contribute to the smooth running of services that impact thousands of users across the council. What You’ll Be Doing<ul><li>Lead ICT Admin Operations: Be the go-to expert for all administrative and financial processes, including income generation, expenditure tracking, and SLA management.</li><li>Procurement Leadership: Manage procurement of all ICT hardware, software, and supplies—liaising with suppliers, raising orders, and verifying invoices up to £100,000.</li><li>Mentor &amp; Train: Support and guide the Associate Business Support Officer, ensuring consistency and quality in procurement and admin procedures.</li><li>Service Desk Support: Contribute to a high-performing, customer-focused ICT Service Desk—handling calls, logging issues, and updating knowledge articles.</li><li>Financial Oversight: Maintain order logs, reconcile payments, manage mobile phone contracts, and monitor software licenses.</li><li>Security &amp; Compliance: Promote data protection, cyber security awareness, and ensure compliance with industry standards.</li><li>Stakeholder Engagement: Collaborate with internal and external stakeholders, embodying the Council’s values and commitment to service excellence.</li></ul> What You’ll Bring<ul><li>Qualifications: A-levels or NVQ Level 3 (English and Maths); financial specialist qualifications are a plus.</li><li>Experience: Strong background in ICT admin, service desk systems, and financial processes (including Integra and SLA management).</li><li>Skills: Excellent communication, organisation, and customer service skills. A self-starter with initiative and a drive for continuous improvement.</li><li>Knowledge: Solid understanding of ICT terminology, financial management, ITIL principles, and cyber security best practices.</li></ul> Why Medway Council?We’re a forward-thinking organisation committed to innovation, inclusion, and sustainability. You’ll be part of a supportive team that values your expertise and encourages growth. With flexible hybrid working, a strong focus on professional development, and a mission to become carbon neutral by 2050, Medway Council offers more than just a job—it offers a purpose.Ready to lead with impact and shape the future of ICT support? Apply today and be part of a team that’s making a difference.If you would like to have an informal discussion with the recruiting manager, please e-mail Paul Thompson on <a href="mailto:paul.thompson@medway.gov.uk" target="_blank">paul.thompson@medway.gov.uk</a> In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our <a href="https://www.medway.gov.uk/info/200387/council_plan" target="_blank">Council Plan</a> priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day’s paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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3 Administration Jobs in Stanford-le-Hope, UK