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Salary range: £33,912 - £35,982 pro rata, per annum inc. London weighting&nbsp;
Contract: Fixed Term Contract - 12 Months&nbsp;
Hours of work: 18.5 hours per week, term-time only&nbsp;
Location: Civic Centre and other locations from time to time
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

&nbsp;
The Post
To provide administrative support to the specialist teams within the SEND Outreach Service.
This will involve minute taking at meetings, updating systems and folders and acting as the first point of contact within the relevant teams, maintaining professional communications with internal and external customers and partners by taking responsibility for all email/post/telephone queries and handling them as appropriate, and taking ownership of the business support needs of the allocated service area and have expert knowledge of their business processes.
The Person
You will be joining the well-established SEND Outreach Service. We are passionate about the work we do with children and the support provided to the children and their families. You will also join us in having a close working relationship with families and settings.
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This role makes positive contributions to the services that Brent provides for children and young people with SEND. The ideal candidate will be resilient and solution focused, have strong communication skills effectively (oral and written). Excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners are all equally important. The successful candidate must be highly organised, be able to manage their workload and maintain attention to detail. The successful candidate will have good IT skills and have the ability to use computer systems concurrently, as well as the ability to work on their own initiative and take a proactive approach. Basic minute taking experience is desirable as the role provides efficient and professional day to day support to the administrative needs of the service and the Children and Young People and Community Development department.&nbsp;
Closing date:&nbsp;31 August 2025 (23:00)
If you would like an informal discussion, please contact&nbsp;Tina Murray,&nbsp;<a href="mailto:Tina.Murray@brent.gov.uk" target="_blank">Tina.Murray@brent.gov.uk</a>
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible.
Additional Information
&nbsp;
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
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This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding ‘internal only’ roles to external candidates may lead to disciplinary action being taken.
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Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
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We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.&nbsp;
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The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>.
Brent has a positive approach to flexible working.
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As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>

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<a href="https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2025/2480-business-support-officer-jd.pdf" target="_blank">Job Description</a>

Brent Council

This is Brent

Business Support Officer

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Business Centre Administrator/Social Media Coordinator (Part time) (RP0136)14.5 hours per week (Thursday &amp; Friday)Starting salary £30,756 pro rata with potential progression to £34,011 pro rata on achieving designated skills and experience The WelTech and HatTech Business Centres, are both superb facilities for start-up and small businesses. The Business Centres help meet the demand for office accommodation within the Borough.The Centres offer a range of cost-effective private offices, meeting rooms for hire and virtual business services.HatTech also offers a large Co-Working suite, offering flexibility in a professional environment whilst providing an opportunity to work alongside other business entrepreneurs as their business grows.We are looking for an excellent, experienced administrator to support with a range of administrative duties across both sites on a part time basis.You will be responsible for marketing the services available, maintaining the website and social media accounts, arranging networking events, meeting potential licensees, setting up licenses, preparing the monthly invoices for chargeable services and providing a first-class customer service to occupants, visitors, and other staff. You will also be a key holder and hold responsibility for the security of the buildings when on site.It is essential you have excellent administrative skills and ideally experience within a marketing activity to be successful in this role.You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of business. It is essential you have a sound working knowledge of managing and maintaining social media channels. You must have Customer Service experience and confident in dealing with customer enquiries.You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system.An NVQ in Customer Service or Business Administration is desirable and a proven track record of Social Media channels is essential.As a key holder, you must have a full driving license and access to a car.The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.Please note we do not offer visa sponsorship to work in the UK.Closing date for applications is 21 September 2025Remote assessment will be held on 26 September 2025Interviews will be held on 3 October 2025

Welwyn Hatfield Borough Council

Business Centre Administrator/Social Media Co-Ordinator (14.5 hours per week) (RP0136)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1537/DAAT_Data_Officer_-_JDPS_-_Aug_25.pdf" target="_blank">DAAT_Data_Officer_-_JDPS_-_Aug_25</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1538/Candidate_Pack_-_People_Directorate_-_June_2025.pdf" target="_blank">Candidate_Pack_-_People_Directorate_-_June_2025</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



<h3>About you…</h3>
As Data Officer at New Hope, you will help ensure the smooth delivery of Bracknell Forest’s substance misuse services by providing essential data support. Your work will directly impact those in need, offering a sense of purpose while you grow professionally through collaboration with other agencies.
<h3>About the team…</h3>
We want to help our most vulnerable residents to get their lives firmly on track. Our Data Officer has a pivotal role in making sure New Hope is effective and meets individual’s needs. Supporting the staff to work towards success for our clients is vitally important. You will be part of a passionate substance misuse recovery focused group of individuals, who work together and provide care and support to vulnerable adults and young people in Bracknell Forest to achieve their goals.
<h3>Key responsibilities…</h3>
<ul>
<li>To set up a system with the staff whereby all data to be recorded on to the NDTMS is provided in a timely manner and set reminders and deadlines for updates to be provided. To record all relevant information on the NDTMS, submit the data on a monthly basis and rectify any data quality issues prior to the final submission.</li>
<li>To ensure that any issues with the data that are highlighted to staff and that they are supported to rectify any issues.</li>
<li>To prepare monthly and quarterly reports based on local activity date for dissemination to senior staff within the council, elected members (if requested) and colleagues within the team. Highlighting any service deficits in a timely way.</li>
<li>To collate the data required for the annual needs assessment, analyse it and complete the assessment highlighting any gaps in services to inform future plans.</li>
<li>To provide training to staff on data systems as required.</li>
</ul>
<h3>Our benefits…</h3>
<ul>
<li>25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.</li>
<li>Local government pension scheme, with life insurance cover.</li>
<li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li>
<li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li>
<li>Career development through internal and external training opportunities.&nbsp;</li>
<li>Enhanced maternity, paternity, adoption and fostering leave.&nbsp;</li>
<li>Employee Assistance Programme (EAP) to support your health and wellbeing</li>
<li>Inclusive and social working environment with a variety of staff networks and a sports and social club.&nbsp;</li>
</ul>
*(pro rata for part time)
<a href="https://www.bracknell-forest.gov.uk/jobs/staff-benefits" target="_blank">Find out more about all our benefits </a>or see the candidate pack.
<h3>Our values</h3>
At Bracknell Forest Council <a href="https://www.bracknell-forest.gov.uk/council-and-democracy/our-values" target="_blank">our values </a>define who we are and what is important to us.&nbsp;Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.&nbsp;We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.&nbsp;
<h3>Reasonable adjustments</h3>
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>.&nbsp;We will work with you to support you throughout the process.&nbsp;<a href="https://www.bracknell-forest.gov.uk/help/reasonable-adjustments-and-translations" target="_blank">Find out more about reasonable adjustments. </a>
<h3>Interview date</h3>
Interviews will be held on either of the following two dates – Monday September 8th or Wednesday 10th September 2025.&nbsp;
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview and application, any candidate using AI will be withdrawn from consideration.
<h3>Want to ask us a question?</h3>
For an informal discussion or to ask any questions about this role, please contact:
Sundeep Saundh, Assistant Service Manager, Phone number: 07774432372
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure &amp; Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.&nbsp;

Bracknell Forest Council

Data Officer - Drug Alcohol Action Team  (part time 20 hrs p/w)

<h4>The Role</h4>Support with Purpose. Drive Inclusion. Shape Futures.Do you see yourself making a real impact in the lives of children with special educational needs (SEN)? Can you use your organisational skills to support a busy, passionate team?If yes, we have the perfect role for you!Our Specialist Teaching Team is looking for a dedicated Administration Officer to join our fantastic service and help make a difference every day.About the Role:As our Administration Officer, you’ll provide essential support to the Specialist Teaching Teams by managing admin processes, updating records, maintaining the team’s website area, and coordinating the annual training schedule. You’ll liaise with schools and services, support the Senior Adviser for SEND, handle sensitive information, take minutes, and produce simple reports—all within a collaborative, inclusive Children’s Services team.This is a Part-time position, working 21 hours per week.About You:You are a professional, organised, and confident administrator who is:<ul><li>Qualified to NVQ Level 4 (or equivalent)</li><li>Experienced in using corporate IT systems, databases, and spreadsheets</li><li>Able to manage sensitive information and take accurate meeting notes</li><li>Skilled at communicating clearly with a wide range of people</li><li>Proactive, approachable, and calm under pressure</li><li>A team player who believes in inclusion and equality for all children</li></ul>Any understanding of SEND legislation or experience supporting SEND services is a bonus.About the Team:The Specialist Teaching Team sits within Southwark’s inclusive and forward-thinking Children’s Services. You'll work alongside experienced SEN professionals, health partners, school staff, and senior advisers – all focused on improving outcomes for children and young people with special educational needs.We offer a supportive and growth-focused environment where your voice will be heard and your development supported.For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.Contact Information:For an informal discussion about the role, please contact Sarah Redman at <a href="mailto:Sarah.Redman@southwark.gov.uk" target="_blank">Sarah.Redman@southwark.gov.uk</a>Additional Information:<ul><li>Part-time position, working 21 hours per week.</li><li>This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.</li></ul>Benefits and more information:In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our <a href="https://jobs.southwark.gov.uk/why-us/" target="_blank">Staff Benefits</a> page.<h4>Recruitment timetable</h4>Advert close date: 11:59pm on 27th August 2025Shortlisting date/s: 1st September 2025Interview date/s: 9th September 2025The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.Guaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:<ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care, or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2580607&amp;ptId=106739" target="_blank">Administration Officer JD.docx</a></li></ul>





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Southwark Council

Administration Officer (SEND Inclusion)

Job Title: Business Support Officer - Gypsy Service Starting Salary: £25,185 opportunity to progress to £26,403 per annum per annum&nbsp; Hours: 37.0 Location: Stevenage Contract Type: Permanent Directorate: Resources<h4>About the team</h4>The Gypsy and Traveller Service is a high-profile, community-focused team within Hertfordshire County Council. The service manages 11 sites and works closely with tenants, contractors, and public stakeholders.<h4>About the role</h4>We are looking for a highly motivated person that has a good telephone manner and able to deal with the daily calls from our tenants. This person will use our pyramid system to log calls and jobs and work closely with our site team to book works in with our tenants as well as update the system with completed works.This role also includes other admin tasks to support the running of the office.Hertfordshire County Council is a leading local authority with a highly regarded Gypsy &amp; Traveller service. You’ll be taking on a diverse range of projects which promote Hertfordshire as an innovative, efficient authority with a commitment to helping people stay healthy and safe.This role is office based.<h4>About you</h4>Essential:<ul><li>Strong Literacy and Numeracy Skills Able to produce accurate written communication and handle basic numerical tasks confidently.</li><li>Proficient IT Skills Competent in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and other relevant systems to support administrative tasks.</li><li>Office Experience Previous experience working in an office environment, demonstrating familiarity with administrative processes and procedures.</li><li>Task Prioritisation Capable of managing workload effectively, prioritising tasks to meet deadlines and respond to changing demands.</li><li>Customer Service Orientation Demonstrates a professional, courteous, and helpful approach when dealing with internal and external</li></ul>You can help to provide a service that make a real difference to our tenants. If this sounds like the opportunity for you, we would love to hear from you!We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS5 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact, Bridget Gill,Head of Gypsy and Traveller Services&nbsp;&nbsp;T: 01707 281622&nbsp; &nbsp; E: <a href="mailto:bridget.gill1@hertfordshire.gov.uk" target="_blank">bridget.gill1@hertfordshire.gov.uk</a> &nbsp; for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Officer - Gypsy Service

Job Title: Business Support Statutory Panel Co-ordinator Starting Salary: £31,537 opportunity to progress to £34,434 pa per annum (pro rata for part time) Hours: 18.5 Location: Stevenage/Hybrid&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Statutory Panel Co-ordinator role in the Adoption and Fostering Panels team. Adoption and Fostering Panels team is part of the Business Support Service - Children’s Services Spoke.The Fostering and Adoption Panels team consists of Business Support Officers, Statutory Panel Coordinators, Business Support Supervisor, Panel Advisers and a Service Manager.The team interacts with colleagues across Fostering and Adoption services including Business Support colleagues, Social Workers, Team Managers, Service Managers, Head of Service, Independent Panel members including Panel Chair and Vice Chairs,Statutory Panel Coordinators attend panel meetings to take accurate minutes of Fostering, Adoption and Children’s Best Interests cases within statutory timescales.There are administrational tasks to complete including letter writing, taking minutes for statutory Panel Management Meetings, recording statistics, data analysis, supporting with panel member expenses. This supports the Fostering and Adoption service with the approval of foster carers and adopters, long term matches for children and changes of approval for carers.PART TIME 18.5 HOURSMonday 9.30-5pm&nbsp;Tuesday 9.30-4.30pm&nbsp;Wednesday 9.30-4.30<h4>About the role</h4>Attend Adoption and Fostering panels on a weekly basis, taking minutes of meetings and completing post panel tasks ensures approval of new Adopters and Foster carers is completed to statutory timescales.Responsible for own time management to meet statutory timescales for completing minutes and ADM decision letters and to be sent to the Agency Decision Maker for approval.Share a full range of administrative duties such as letter writing, booking in cases and creating process documents.Deal with all complex correspondence relating to panel such as ‘Appeals’ and Panel Member technology queries.Liaise with Independent Panel Members, Team Managers and Social Workers who are presenting cases to panel.Update and manage computer databases and spreadsheets, provide reports such as online feedback data, approvals data and statistical data relating to panel business. Contributing data to the Panel Adviser annual reports for Adoption and Fostering panels.Respond to enquiries and provide required information to internal and external clients maintaining confidentiality and adhering to data protection.Provide professional support to Managers, undertaking an ambassadorial role dealing with confidential and sensitive matters, first point of contact for Senior Managers.Provide expertise in software packages such as Microsoft Office, production of documentation according to local procedures and statutory/legal requirements and present to colleagues when required.Minuting fostering and adoption quarterly panel management meetings. Support Panel Advisers with organising training events for independent panel members.Maintain appraisals spreadsheet for Panel Advisers, relating to Independent Panel members.The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.<h4>About you</h4>Essential:<ul><li>Competent administrator with previous experience of taking accurate minutes using a laptop</li><li>Experience of using Microsoft Office package including excel.</li><li>Develop confidence in your knowledge of regulations and processes as the first point of contact for Social Workers and Managers</li><li>Excellent customer care skills</li><li>Self-motivated, professional, and approachable, always providing excellent team support and best practice.</li><li>Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.</li><li>Work flexibly around panel meeting times, for example may be required to attend an afternoon panel so work start and end times may need to be altered occasionally.</li></ul>Desirable:<ul><li>Good level of education: GCSE, A-level or Vocational equivalent. There are no specific qualifications required for this role, previous experience in service delivery or a business-related qualification would be beneficial.</li></ul>Fostering and Adoption Panels team is an inclusive, friendly, hardworking team, who strive to deliver best practice in all areas of work. Being able to work as part of a team is vital to ensure the smooth running of panel business. There will be the opportunity to attend fostering and adoption panel training days and many online courses available to develop your knowledge and skills further.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS8 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact&nbsp;Rebecca Clarke, Business Support Supervisor, Fostering and Adoption including Panels <a href="mailto:Rebecca.Clarke1@hertfordshire.gov.uk" target="_blank">Rebecca.Clarke1@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: between 2nd September to 12th September&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.You’ll need to have the ability to drive and/or travel around Hertfordshire, using your own mode of transport to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Business Support Statutory Panel Co-ordinator

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1484/Full_Employment_Pack_Senior_BSO.pdf" target="_blank">Full_Employment_Pack_Senior_BSO</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Senior Business Support Officer Location of work: Town Hall and Earlswood Depot Salary: £30,009 – £32,049 Basis: Permanent / Full time&nbsp;
About the Role We are looking for a Senior Business Support Officer to take on the day to day management of our Environmental Health &amp; Licensing’s Business Support (Administration) Team. Alongside a range of administrative duties, this role will involve line management and operational oversight of the busy team of five administrators.&nbsp;
Typical duties will include: responding to requests from members of the public, customers, staff and Councillors, managing the departmental phone lines, processing and issuing of licence applications, environmental protection nuisance complaints, health and safety and food safety, alongside the various duties that come with leading and managing &nbsp;the team.
About the Person&nbsp; The successful candidate will be able to demonstrate:
• &nbsp; &nbsp;Previous office administration experience; • &nbsp; &nbsp;Previous experience of managing people; • &nbsp; &nbsp;Confidence in face to face, telephone and written communications; • &nbsp; &nbsp;Excellent organisational, &nbsp;problem solving and innovative skills; • &nbsp; &nbsp;Excellent interpersonal and team working skills; • &nbsp; &nbsp;An ability to multi task and be comfortable dipping in and out of different tasks as required; • &nbsp; &nbsp;Experience in drafting and revising &nbsp;policies and technical working procedures; • &nbsp; &nbsp;Advantageous to have a familiarity with raising, approving and checking financial information (Purchase Orders). • &nbsp; &nbsp;Excellent IT skills and an aptitude for picking up bespoke software programmes. Good knowledge of Microsoft products like Outlook, Word and Excel is essential; and,&nbsp; • &nbsp; &nbsp;Strong attention to detail.
Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information For an informal discussion about the role, please call Recruiting Manager Justin Haves Environmental Protection &amp; Business Support Team Leader on 01737 276408.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 26th August 2025 Interview date: 8th September 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.

Senior Business Support Officer

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Salary: £40,911 Grade: Level 3, Zone 2 Location: 5 Pancras Square, London, N1C 4AG Contract Type:&nbsp;1 x Permanent and 1 x FTC for 12 months&nbsp; Hours:&nbsp;36 Closing Date:&nbsp;Wednesday 20th August 2025; 23:55 About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today. The Finance service in Camden has an ambitious vision to ensure delivery of a high-quality, value- added service with excellent financial controls. We will do this through an exciting journey of change, challenge, and innovation. What You’ll Be Doing / How You’ll Be Involved We have an exciting opportunity for a Complaint Officer to join our specialist team within Business Support Services and promote best practice in complaints handling across the council proactively working with our citizens and services to identify learning from complaints to improve the services the council provides.&nbsp; We’re looking for someone to not only support the day-to-day operational tasks but also to bring fresh ideas and challenge the way things are done in a way that is citizen-focused, simple, open and transparent. In this role you will ensure the council meets its obligations in handling statutory and non-statutory complaints that helps services to resolve issues and promote shared learning leading to service improvements. You will deal with Stage 2 complaint reviews and enquiries from the Local Government and Social Care Ombudsman (LGSCO) and Housing Ombudsman (HO), working with senior managers across the council to ensure they fulfil their role of adjudicating officers following complaint investigations.&nbsp; To view the Job Profile, please click the below link: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10806330/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10806330/file/documen…</a> All About You You will have knowledge of UK statutory and non-statutory complaints policies and procedures, UK data protection legislation, including the Data Protection Act 2018 and General Data Protection Regulation. Knowledge of LGSCO and Housing Ombudsman good practice is also required. You will be an extremely customer-focused individual who has experience of developing good relationships with the public and a range of staff at all levels of the organisation.&nbsp; You will have excellent communication skills and the ability to see things clearly from others’ viewpoints and negotiate using tact and diplomacy.&nbsp; You are able to resolve issues and recommend solutions to ensure effective resolutions of complaints that promotes shared learning and directly leads to service improvements. You are able to train and advice other people across the organisation either individually or in groups across various media (face to face, webinars etc.)&nbsp; What We Offer&nbsp; At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. &nbsp; Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity &nbsp;&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.&nbsp; To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. &nbsp; Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. &nbsp;&nbsp; Asking for Adjustments &nbsp;&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. &nbsp;

Camden Council

Complaint Officer

<h4>Why Southwark?</h4> Southwark is a dynamic, forward-thinking borough at the heart of London. As the largest social landlord in the capital, we manage 55,000 homes and support a population that is young, diverse, and full of potential. Our business community is thriving, with over 18,300 enterprises, including iconic venues and innovative start-ups. We’re committed to delivering fairer outcomes for all, and our work is shaped by Southwark Stands Together – our commitment to tackling inequality, racism, and injustice. Our refreshed Borough Plan places our communities at the centre of decision-making, ensuring Southwark continues to be a place where everyone can thrive. Join us and be part of a council that is proud of its ambition, connected to its residents, and driven by purpose.<h4>What You'll Be Doing</h4> We have an exciting opportunity for a Enforcement Officer to join our Licensing Team, supporting the delivery of a safe, fair, and well-regulated borough. Reporting to the Principal Enforcement Officer – Licensing, you will play a key role in the administration and enforcement of a broad range of licensing legislation. This includes the Licensing Act 2003, Gambling Act 2005, and taxi and private hire licensing.Your work will include: • Assessing and processing licence applications • Conducting compliance checks and inspections • Leading enforcement operations, including occasional out-of-hours work • Investigating potential offences and preparing prosecution reports • Presenting evidence at court and licensing hearingsThis is a varied and high-profile role that will see you work closely with residents, businesses, partner agencies, and colleagues across the council. <h4>What We're Looking For</h4>We’re seeking a confident and experienced licensing professional with strong knowledge of the legislation and a proactive, hands-on approach to enforcement.You will have: • Proven experience administering and issuing licences across multiple regimes • A solid understanding of licensing legislation and enforcement procedures • Strong investigative and inspection skills • Experience preparing legal reports and giving evidence in court • Excellent communication skills with the ability to work with people at all levels and handle challenging situations effectivelyThis is an excellent opportunity for someone who thrives in a regulatory environment and is passionate about public protection, fair licensing, and working in a diverse and fast-paced London borough.<h4>Additional Information</h4>Closing date: Monday 25 August 2025Interviews: W/c tbcGuaranteed Interview Scheme:As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:• Members of the Armed Forces and veterans • Are currently in care, or have previously been in care • If you consider yourself to be disabled or if you have a long-term health conditionWe are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our <a href="https://www.southwark.gov.uk/engagement-and-consultations/southwark-stands-together" target="_blank">Southwark Stands Together programme</a>. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.Attachments<ul><li><a href="https://emea3.recruitmentplatform.com//tlk/pages/fo/download_job_file.jsp?ID=PEHFK026203F3VBQB796G7VQF&amp;nDocumentID=2555519&amp;ptId=106640" target="_blank">Click here to view the Job description and Person specification</a></li></ul>





<ul></ul>

Enforcement Officer (Licensing)

Job Title: Business Support Supervisors Starting Salary: £34,434 opportunity to progress to £37,280 pa Hours: up to 37 hours Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.We have the following vacancies:Supported Living, East Herts – (37 hours)These services support adults with disabilities and you will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the West of Hertfordshire with the need to travel to Stevenage for meetings.Contact for enquiries: <a href="mailto:Michele.Blackaby@hertfordshire.gov.uk" target="_blank">Michele.Blackaby@hertfordshire.gov.uk</a>Adult Disability Service, Countywide – 25 hoursThis service supports adults who need care and support due to Learning Disabilities, Physical Disabilities, Autism, Drug and/or Alcohol Dependency. You will be responsible for managing staff across Stevenage and Apsley and therefore the need to travel is essential. You will support with complaints and assist the Team Leader in service delivery. You will also support with the Safety Improvement Process to ensure the service meets its duties and obligations to people who use our services. You will arrange meetings with providers, take and produce high quality minutes, undertake research and audits to ensure a quality service and continuous improvements. We would also consider a job share arrangement.Contact for enquiries: <a href="mailto:Michele.Blackaby@hertfordshire.gov.uk" target="_blank">Michele.Blackaby@hertfordshire.gov.uk</a>Day Opportunities, North Herts – (30 hours per week)We offer an enabling service providing activities and support to adults with learning disabilities, mental health issues, physical disabilities, sensory needs and age-related conditions. You will interact with people on a daily basis, requiring strong communication and interpersonal skills. You be responsible for managing staff across multiple sites within the North of Hertfordshire and will be required to schedule working from these sites to provide staff support. Ability to work for home 1-2 days per week. DBS required.Contact for enquiries: <a href="mailto:bonita.risk1@hertfordshire.gov.uk" target="_blank">bonita.risk1@hertfordshire.gov.uk</a><h4>About the role</h4>Children’s Services – Services for Young People (SfYP) ( 37 hours) Stevenage This role is responsible for managing the business support staff and administrative processes to support our Services for Young People teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.The role will require the ability to travel across several HCC sites across the county where the business support staff are based.Contact for enquiries: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>Children’s Services – Family Support – (37 hours) Stevenage base with ability to travel to Apsley baseThe role is responsible for managing the delivery of a wide range of administration functions and coordinated business support to the Family Support service who provide early help to families with complex needs, are at risk of homelessness as well as supporting the emotional health and well-being of Children and Young people. Contact for enquiries: <a href="mailto:diane.pratt@hertfordshire.gov.uk" target="_blank">diane.pratt@hertfordshire.gov.uk</a> Business Support Supervisors will:<ul><li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li><li>Allocate work within the team based on requests from the Directorate or line manager</li><li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li><li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li><li>Support career development of Senior Support Officers and Support Officers</li><li>Line manage both Senior Support Offiicers and Support Officers</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li><li>Understanding of HR processes and procedures would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesInterview Date: to be confirmed Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Business Support Supervisors

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0681/Senior_Business_Support_Officer_JD_2025_-_Google_Docs.pdf" target="_blank">Senior_Business_Support_Officer_JD_2025_-_Google_Docs</a></li>
</ul>

Please apply online via the link provided.



Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Right now, transformation has never been more important. The challenges facing the Adult Social Care sector are significant. We believe that with the right staff, leadership and vision, we can meet these challenges and work with residents and partners to come up with creative solutions - always keeping residents at the centre of their care.
The Transformation Service is made up of a number of teams; Transformation, Performance &amp; Insight, Business Support, Practice Innovation and Workforce Capability, and Homes for Ukraine Support. As a service, we are committed to ensuring residents achieve the best outcomes, whether that be through transforming how services are delivered, using data and insight to better understand needs, investing in and thinking creatively about how to develop and support the workforce, ensuring the business is supported to deliver processes as efficiently as possible, as well as through continuous service and practice improvement. It’s a dynamic, highly skilled and supportive service.
We are looking for an exceptional Senior Business Support Officer to provide high quality business support to the department.
You will be responsible for developing, producing, embedding and maintaining various plans and reports for Adult Social Care such as the Business Continuity Plan, Local account and more by ensuring they are reviewed periodically through the year and when changes in business demand or events necessitate them.
- Review the departments internet and intranet pages, and coordinate timely updates of the content.
- Support the FOI &amp; Complaints Manager to process and coordinate the management of Subject Access Requests, Freedom Of Information requests, Complaints, Members and Mayoral Enquiries by ensuring they are correctly logged onto local and corporate databases, risk assessed and prioritised, allocated to services, processed effectively and efficiently in line with the agreed corporate and Directorate response standards and business targets and monitored until concluded.
- Line management of the Business Support Officer and Service Coordinator, including carrying out formal check in supervisions in line with corporate guidance.
- Lead and coordinate all data and information governance work for the Adult Services Directorate, including developing, maintaining and promoting the policies, standards, working practices and guidance for the Directorate relating to information governance.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Closing date for applications:&nbsp;17 August 2025 (22:59)
Interview date:&nbsp;02 and 04 September&nbsp;2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

London Borough of Hackney

Senior Business Support Officer - Adult Services

Job Title: Registration Officer Starting Salary: £31,537 opportunity to progress to £34,434 pa per annum (pro rata for part time Hours: 37.0 Location: Stevenage (Office base) - travel required throughout the district, Stevenage, Letchworth Garden City and Hitchin. Contract Type: Variable Directorate: Resources<h4>About the team</h4>An exciting opportunity to join the busy team of Registrars at Stevenage Register Office. We are looking for a highly motivated, enthusiastic and organised person to join us in delivering this vital service to the people of Hertfordshire.<h4>About the role</h4>The role predominantly involves registering and conducting ceremonies throughout the Stevenage area.&nbsp; The role is variable hours and as such does not guarantee regular hours.&nbsp; It can be very busy during the summer months requiring a commitment of 2 in 4 weekends and Thursdays and Fridays. &nbsp;There is limited opportunity to register life events such as births, deaths and marriages, and the potential&nbsp; to take taking notices of marriage and conducting marriages and civil&nbsp;partnership ceremonies, both in the register office and at licenced venues in the area.You will need to use excellent communication skills to extract key information and ensure the accuracy of the data recorded. You will also need strong presentation skills to be able to conduct ceremonies ranging from intimate celebrations to those with hundreds of guests.This role is a variable hour’s position with zero contracted hours. The role is primarily to cover weekday and weekend ceremonies in the Stevenage Registration District, and the number of working days will vary.There may be an opportunity to train for weekday appointment cover paid hourly, and ceremonial cover is paid at a sessional rate per ceremony.Excellent interpersonal and presentation skills are essential. A good standard of general education is required, but previous experience is not essential as full training will be given to the right candidate.Variable mainly Thursday, Friday, Saturday, Sunday and Bank Holidays<h4>About you</h4>Essential:<ul><li>Registration experience with a sound knowledge of registration Law.</li><li>Ability to understand complicated and detailed legislation, rules and procedures and interpret them to customers in emotional and sensitive situations.</li><li>Administrative skills – Must be able record facts and figures accurately.</li><li>Good standard of English and numeracy and the ability to write legibly and to spell correctly</li><li>Good ICT skills – proficient in the use of MS Teams, Word, SharePoint and OneDrive.</li><li>Good Organisational Skills – Ability to organise the work efficiently.</li><li>Good Planning Skills – ability to plan your day, week as necessary.</li><li>Attention to detail methodical approach</li><li>Driving Licence required</li></ul>Desirable:<ul><li>Strong public speaking skills</li><li>Ability to work effectively as part of a team.</li></ul>This is an excellent opportunity for anyone with a commitment to delivering key life events to the most exacting standards at times of the greatest significant to our customers.This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:Job profiles - Regulatory servicesWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.To hear more about this opportunity please contact Nadia Wistow Registration Manager: <a href="mailto:Nadia.wistow@hertfordshire.gov.uk" target="_blank">Nadia.wistow@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 21st &amp; 22nd August 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





<ul></ul>

Registration Officer

Job Title: Appeals Clerk x 2 Starting Salary: £38,220 opportunity to progress to £41,771 per annum (pro rata for part time) Hours: Variable Hours Location: Stevenage Contract Type: Variable Directorate: Resources<h4>About the team</h4>School Appeals Service administers the school admissions appeals process for schools across Hertfordshire. The service is independent of Admissions &amp; Transport service and supports both parents and schools impartially through the process.Our aim is providing the best possible service for our users, whilst ensuring that the legislation is complied with.<h4>About the team</h4>We are recruiting two clerks, who are instrumental to in the process. The clerks will be legally trained to ensure they thoroughly understand this important statutory function. Clerks take notes and ensure the smooth-running of appeals, followed by writing decision letters on behalf of the panels. They will liaise with the school appeals community which includes volunteer panel members, School Appeal service administrative team and other parties to the process.It is a role that requires tact, diplomacy, and empathy, and that supports decisions that really impacts families’ lives. A high level of organisation is also required.<h4>About the role</h4>Responsibilities include reading school/parental statements, explaining the process to parties via telephone, supporting parties to participate in the virtual appeals (using MS Teams and undertaking its practical management), taking detailed minutes of appeals and writing up decision lettersThe role is varied and interesting with no two appeals being the same. You will work with parents and schools, some of which will be very emotional, and you will need to be able to empathise with them whilst remaining impartial.On an average day, you may have 10 appeals to be heard initially, with one dropping out on the day, one with an interpreter, and two which are siblings. You will need to support the volunteer panel to manage this effectively, empathetically and in line with the relevant legislation.The busiest time for the service is between April - July.Variable Hours - dependent on the needs of the service.<h4>About you</h4>Essential:<ul><li>Excellent command of written and oral English language with the ability to write detailed decision letters which are clear for all to understand.</li><li>Experience of minute/note taking</li><li>Able to work between the hours of 8.45-5.00pm on working days.</li><li>Ability to empathise with parties.</li><li>Ability to be impartial.</li><li>Knowledge of school systems in Hertfordshire</li></ul>Desirable:<ul><li>Experience of working in/with schools</li><li>Understanding of the admissions/admission’s appeals process.</li><li>Experience of committee work</li></ul>To hear more about this opportunity please contact:Beckie Walsh, Schools Appeal Manager, for an informal discussion about the role.<a href="mailto:beckie.walsh@hertfordshire.gov.uk" target="_blank">beckie.walsh@hertfordshire.gov.uk</a> &nbsp; T: 01992 588568Interview Date: 3rd September 2025We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job outline, to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





<ul></ul>

Appeals Clerk

<ul></ul>

Please apply online via the link provided.



Redbridge Music Service, part of Vision Redbridge Culture &amp; Leisure, is seeking a highly organised and proactive Business &amp; Operations Support Manager to play a pivotal role in ensuring the smooth delivery of its day-to-day services.
Working&nbsp;at the heart of a&nbsp;busy and creative hub, you will be responsible for supporting the administrative, financial, and operational functions of the service. This role involves working closely with the Music Services Senior Leadership Team and collaborating with wider teams and managers across Vision, as well as external stakeholders,&nbsp; requiring strong coordination, communication, and organisational skills.
This is a unique opportunity to join a well-established and respected Music service that provides high-quality music education to children and adults across the borough. Your leadership and expertise will ensure that the systems and structures behind the scenes operate efficiently, allowing our teaching teams to focus on what they do best: inspiring the next generation of musicians.
Job requirements:
<ul>
<li>Managing the financial processes including supplier payments, invoicing, direct debits (DFC), budget monitoring, grant reporting and financial year-end procedures</li>
<li>Overseeing school billing, income reconciliation, and debt management</li>
<li>Leading on the annual academic roll-over processes, including pricing structures, system updates, and communications</li>
<li>Supervising administrative, facilities, and cleaning staff and liaising with contractors, ensuring high standards of service delivery.</li>
<li>Supporting HR and payroll processes through coordination tasks, such as managing monthly teacher pay claims and tracking absence reporting, before submitting to the HR team for processing.</li>
<li>Working with the corporate marketing team to support website content, promotional materials, and communications</li>
<li>Ensuring smooth day-to-day operations, maintaining a secure, welcoming, and well-managed environment</li>
</ul>
Skills and Experience Requirement
<ul>
<li>Proven experience in business operations, finance administration, or service management</li>
<li>Strong organisational skills and attention to detail, with the ability to manage complex processes</li>
<li>Comfortable working to tight deadlines and adapting quickly to change in a busy office environment</li>
<li>Confident communication and leadership skills, with experience supervising teams</li>
<li>A collaborative and flexible approach, particularly during peak periods such as the academic year-end</li>
<li>A commitment to high standards of customer service and continuous improvement</li>
</ul>
In return, we can offer the successful candidates a company pension scheme, annual performance rewards, generous annual leave, employee assistance programme and GP referral scheme. In addition, we offer our staff free gym, swim and spa membership at all Vision sites; Corporate Health Cash Plan (which provides free access to essential health care and valuable health and wellbeing services); employee recognition scheme; cycle to work and electric leasing car scheme. Please see our website for more details.&nbsp;
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
<dl>
<dt>Attachments:</dt>
<dd><a href="https://ce0414li.webitrent.com/ce0414li_webrecruitment/wrd/run/ETREC107GF.json?func=document&amp;doc=2096673OM6&amp;vacancy_id=1370393OM6&amp;USESSION=F93AE4D0013A87766707CA7B2427BE7B&amp;WVID=0191282g3N&amp;LANG=USA" target="_blank">Business and Operations Manager.pdf</a></dd>
<dd><a href="https://ce0414li.webitrent.com/ce0414li_webrecruitment/wrd/run/ETREC107GF.json?func=document&amp;doc=1408243OM6&amp;vacancy_id=1370393OM6&amp;USESSION=F93AE4D0013A87766707CA7B2427BE7B&amp;WVID=0191282g3N&amp;LANG=USA" target="_blank">Vision Employee Rewards &amp; Benefits Brochure.pdf</a></dd>
</dl>

Vision Redbridge Culture & Leisure

Business & Operations Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0379/Processing_Officer_-_Permits_March_2022__post_no_5150_5154__JD.docx" target="_blank">Processing_Officer_-_Permits_March_2022__post_no_5150_5154__JD</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Hertsmere work in partnership with Three Rivers District Council and the successful candidate will provide a range of essential administrative support services within the back office Parking Services team, as well as process all permits in connection with the Council’s enforcement of On-street and Off-street parking areas within Hertsmere and Three Rivers.
You will need proven administrative experience, experience of constructing letters, good IT and keyboard skills. It is essential that you are able to deal with the public both face-to-face and over the telephone, in what may be difficult circumstances.&nbsp; Previous experience of working in a parking services environment would be an advantage.
The post is offered on a full time, permanent basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Opportunity to accrue extra work time that can be taken off later as extra leave (up to 2 days per month)</li>
<li>Free car parking</li>
<li>Free gym membership</li>
<li>Cycle schemes</li>
<li>Free lunchtime yoga</li>
<li>Free eye tests</li>
<li>Free flu jabs</li>
<li>Employee Assistance Programme</li>
</ul>
Hertsmere operates a hybrid working system where employees may work up to three days per week from home.
Closing date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wednesday 20th August 2025, 10am

Hertsmere Borough Council

Processing Officer - Permits

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/0006/July_2025_-_PA_to_the_Headteachers_Job_Description.pdf" target="_blank">July_2025_-_PA_to_the_Headteachers_Job_Description</a></li>
</ul>

For further information about this role and details on how to apply click <a href="https://fbaok.co.uk/work-with-us/current-vacancies/" target="_blank">here</a>



LIFE EDUCATION TRUST
The Frances Bardsley Academy for Girls
An 11-18 Academy with Visual Arts Specialism
Brentwood Road, Romford, Essex RM1 2RR
Tel:&nbsp;01708 447368
Web:&nbsp;<a href="http://www.fbaok.co.uk&amp;nbsp" target="_blank">www.fbaok.co.uk&amp;nbsp</a>;
Executive Headteacher:&nbsp;Mr J. Dutnall LLB, BA, MA, MBA
Personal Assistant to the Headteachers
Salary: Scale SO1.23 to 25, £37,068 - £38,058 Annually (FTE), Actual Salary £33,839 to £34,743 (as 91.29% FTE)
Contract Type: Fixed Term
Contract Term:&nbsp; Full-time, 36 hours per week, 41 weeks per year.
Start Date:&nbsp; 1st September 2025
About this Role
We are looking to appoint a high-calibre Personal Assistant to provide managerial, secretarial, personnel, administration and clerical duties ensuring the highest quality presentation of all documents and to organise and present information for reports in a variety of formats. The &nbsp;successful candidate will provide proactive support and guidance to the Headteachers, both operationally and strategically. Additionally, the candidate will be responsible for managing relevant administrative systems and personnel.
We are looking for an individual who shares our passion for empowering young women, and for guiding them to be the best version of themselves. You will be joining an organisation that can offer you many opportunities to progress and make a real difference.
The successful candidate will possess the following qualifications and skills:
<ul>
<li>Proven experience in administrative roles within a busy school environment.</li>
<li>Education at NVQ Level 4 or an equivalent qualification.</li>
<li>Completion of the DCSF Induction Programme.</li>
<li>A solid understanding of general school policies and procedures.</li>
<li>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Publisher, and Outlook, as well as other IT applications.</li>
<li>Excellent oral and written communication skills.</li>
<li>Capability to maintain accurate records and share information with colleagues as needed, while also knowing when to refer matters on.</li>
<li>Ability to effectively liaise with parents, staff, governors, and external agencies, including the Trust, Local Authority, and other organisations.</li>
<li>Familiarity with School MIS systems, preferably Bromcom.</li>
</ul>
The successful candidate will become part of an oversubscribed, flourishing school for girls aged 11 to 18, with confident, courteous, articulate students and an ethos in empowerment.&nbsp; The school is committed to providing the best learning opportunities in a safe, secure and friendly environment with dedicated colleagues who strive for excellence.&nbsp;
In return we can offer you:
<ul>
<li>Welcoming and friendly colleagues</li>
<li>A stimulating and welcoming learning environment with excellent facilities, including a farm, an art gallery and our own railway</li>
<li>Other further qualifications Opportunities. &nbsp;</li>
<li>Strong links with girls’ schools in the UK and abroad through the International Coalition of Girls Schools (ICGS)</li>
<li>Access to the&nbsp;<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fschooladvice.co.uk%2F&amp;data=05%7C02%7CEducationHR%40havering.gov.uk%7C396b8bd3622c4217dcd008dd98509928%7C353669e1971846f89bed95afc8776c8a%7C0%7C0%7C638834194110894241%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=29xzPzR%2BEIRZPQMah0YnkCNT3y%2F1P17bwfpJtD250lk%3D&amp;reserved=0" target="_blank">Schools Advisory Service</a>&nbsp;(SAS), the Trust’s employee well-being support and medical programme. This includes 24-hour-a-day access to a GP helpline for you and those within your household, a counselling service, stress management, weight loss programme, physiotherapy, menopause support and much more.</li>
<li>Links with the local community, including our charity partner, The Trussell Trust Food Bank&nbsp;</li>
<li>Increased priority in admission to our school for your child/ren</li>
<li>Close proximity to the M25, Romford Railway Station (Elizabeth Line) and on a main bus route</li>
</ul>
The Frances Bardsley Academy is a large secondary school situated in Romford, Havering. With beautiful buildings and a stunning site, the school has been recognised as 'Ofsted Outstanding' for Behaviour &amp; Attitudes, Personal Development, and Leadership &amp; Management. The school boasts a Progress 8 score of +0.39, showcasing its commitment to academic excellence.&nbsp;The Frances Bardsley Academy is dedicated to the growth and development of its teachers and leaders, providing ample opportunities for professional development and career progression.
At the LIFE Education Trust, our mission is 'To build great learning communities where children flourish'. To accomplish our mission, we keep our 3 core beliefs&nbsp;at the heart of everything we do:&nbsp;Courageous Optimism, Boundless Creativity and Heartfelt Compassion.&nbsp;We support our schools to deliver excellent pupil outcomes, create vibrant, exciting environments and offer rewarding careers for employees.&nbsp;
For further information about this role, and to apply for the role, please click <a href="https://fbaok.co.uk/work-with-us/current-vacancies/" target="_blank">here</a>.&nbsp;
Visits to the school are welcomed.
Closing date:&nbsp; &nbsp;Monday 18th August 2025 at 9.00am
The Trust reserves the right to interview prior to the deadline date.
We encourage and welcome applications from all backgrounds and all parts of the community,&nbsp;particularly people from ethnic minorities who are currently under-represented. LIFE Education Trust is an equal opportunities employer and is committed to&nbsp;safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with&nbsp;past&nbsp;employers&nbsp;and&nbsp;the&nbsp;DBS.

LIFE Education Trust - The Frances Bardsley Academy

Personal Assistant to the Headteachers

Job Title: Business Support Officer Starting Salary: £24,790 opportunity to progress to £27,269 pay award pending Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Transfer of Care Team, Princess Alexandra Hospital, Harlow – 13.75 hours – Tuesday/ThursdayThis team provides assessment to adults in hospital who need social care and support to be discharged from hospital. You will support the functions of the service by providing high quality administration in this fast-paced service.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Hertfordshire Fire &amp; Rescue ServiceAre you ready to make a difference in your community? Hertfordshire Fire Stations are looking for a dynamic and enthusiastic individual to support our dedicated teams. This is your chance to be at the heart of the action, ensuring our firefighters have everything they need to keep Hertfordshire safe.<ul><li>Be Part of a Heroic Team: Work alongside dedicated professionals committed to saving lives.</li><li>Make a Real Impact: Your role is crucial in supporting the operational staff and ensuring the station runs smoothly.</li><li>Dynamic Work Environment: No two days are the same – embrace the excitement and challenges that come with the job.</li></ul>Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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