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Job Title: Business Support Team Leader - Inclusion, Skills &amp; Education Starting Salary: £42,839 opportunity to progress to £47,181 per annum per annum (pro rata for part time) Hours: 37.0 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Resources<h4>About the team</h4>Our Business Support Service is looking for a Business Support Team Leader who will be responsible for overseeing and coordinating the work for of a specific service area or directorate.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>The Team Leader will:<ul><li>Be responsible for overseeing delivery of business support functions to services within the (CS) Spoke which includes line managing 7 Business Support supervisors responsible for 50+ business support staff.</li><li>Set longer term work priorities within the CS Inclusions, Skills &amp; Education area</li><li>Work closley with the Business Support CS Spoke Manager to plan and align support to all services maintaining management responsbilities in terms of setting standards and ways of working to drive consistency of approach and offer</li><li>Challenge existing practices, champion change and act as a role model for managers and staff.</li><li>Project planning to deliver results across a range of project and areas.</li><li>Be responsible for the management of diverse workloads, with multiple deadlines and customers.</li><li>Manage use of complex systems and processes and coach others to use them for best results.</li></ul><h4>About you</h4>Essential:<ul><li>Typically, you will be degree qualified (or vocational equivalent) plus you will have several years’ experience in a similar role or significant vocational experience, demonstrating development through involvement in a series of progressively more demanding relevant roles.</li><li>Previous line management experience</li><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Previous ability to ensure deadlines are met with high accuracy in written correspondence</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan the work priorities of teams over a longer term, as well as short term</li><li>Enthusiasm and pride in your work are qualities we welcome.&nbsp;</li><li>Experience in notes and minute takin</li><li>Previous experience in research and recommendation reports</li></ul>Desirable:<ul><li>Experience in delivering training</li><li>Experience in dealing with complaints</li><li>Experience and understanding of HR policies and procedures.</li><li>Project planning &amp; delivery</li><li>Change Management experience</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS11 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contactJodi OSullivan: <a href="mailto:jodi.osullivan@hertfordshire.gov.uk" target="_blank">jodi.osullivan@hertfordshire.gov.uk</a>for an informal discussion about the role.Interview Date: 24 November 2025Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Business Support Team Leader - Inclusion, Skills & Education

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0356/2456_Business_Support_Officer_-_Travel_Assistance_JD.pdf" target="_blank">2456_Business_Support_Officer_-_Travel_Assistance_JD</a></li>
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Salary range: £34,998 - £37,134 p.a. inc. London weighting Contract: Permanent&nbsp; Hours of work: 36 hours per week Location: Civic centre and other locations from time to time
Make a positive difference to the lives of children and young people &nbsp;
Brent Council is looking for two passionate Business Support Officers (Travel Assistance) who want to make a difference to the lives of children and their families.
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
These positions present an exciting and rewarding opportunity to contribute to the agenda by supporting the operation and delivery of Travel Assistance in Brent.&nbsp;
The Post
Provide efficient and professional day to day administrative support to the Travel Assistance Team and the Children, Young People and Community Development department. Provide comprehensive administrative and business support to ensure the smooth operation of the Access to Education and Travel Assistance service and the department.
The Person
This is a front line and demanding role that can make a positive contribution to the services that Brent provides for its community. The successful candidates will be resilient and solution focused, but also passionate about delivering excellent outcomes to children, young people and their families that really make a difference to their lives.
Our Offer to You In addition to your salary, you will also get to enjoy the following benefits:
• &nbsp; &nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • &nbsp; &nbsp;Very generous employer pension contribution • &nbsp; &nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • &nbsp; &nbsp;A wide range of family friendly policies such as parental leave • &nbsp; &nbsp;Access to affordable parking nearby • &nbsp; &nbsp;Access to our Zipcar scheme&nbsp; • &nbsp; &nbsp;Access to our Employee Assistance programme for free confidential counselling • &nbsp; &nbsp;Season ticket loan for public transport • &nbsp; &nbsp;Cycle to work scheme and good onsite facilities • &nbsp; &nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Closing date: 16 November 2025 (23:00)
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.&nbsp; &nbsp; The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. &nbsp; Brent has a positive approach to flexible working.&nbsp; &nbsp; As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on &nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>&nbsp;

Brent Council

This is Brent

Business Support Officer

Job Title: Registration Officer Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 14.5,Wednesdays and Fridays Location: Hatfield Contract Type: Permanent Directorate: Resources<h4>About the team</h4>An exciting opportunity to join the busy team of Registrars at Hatfield Register Office. We are looking for a highly motivated, enthusiastic and organised person to join us in delivering this vital service to the people of Hertfordshire.<h4>About the role</h4>The role involves registering key life events such as births, deaths and marriages. It also involves taking notices of marriage and conducting Marriages and Civil Partnerships, both in the register office and at licenced venues in the area.You will be working in a busy office with a schedule of face-to-face appointments with members of the public. You will need to use excellent communication skills to extract key information and ensure the accuracy of the data recorded. You will also need strong presentation skills in order to be able to conduct ceremonies ranging from intimate celebrations to those with hundreds of guests.There may be an opportunity to join the weekend ceremonies team and be paid sessional fees for weekend ceremony work.Excellent interpersonal and presentation skills are essential. A good standard of general education is required, but previous experience is not essential as full training will be given to the right candidate.<h4>About you</h4>Essential:<ul><li>Ability to understand complicated and detailed legislation, rules and procedures and interpret them to customers in emotional and sensitive situations.</li><li>Administrative skills – Must be able record facts and figures accurately,</li><li>Good standard of English and numeracy and the ability to write legibly and to spell correctly</li><li>Good ICT skills – proficient in the use of MS Teams, Word.</li><li>Good Organisational Skills – Ability to organise the work efficiently.</li><li>Good Planning Skills – ability to plan your day, week as necessary.</li><li>Attention to detail methodical approach</li></ul>Desirable:<ul><li>Strong public speaking skills</li><li>Ability to work effectively as part of a team.</li><li>Registration experience with a sound knowledge of registration Law.</li></ul>This is an excellent opportunity for anyone with a commitment to delivering key life events to the most exacting standards at times of the greatest significant to our customers. &nbsp;We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:Job profiles - Regulatory servicesTo hear more about this opportunity please contact Danielle Lewis, <a href="mailto:danielle.lewis@hertfordshire.gov.uk" target="_blank">danielle.lewis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: to be confirmed&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Registration Officer

<h4>Field1</h4>Job Title: Business Support Supervisors Starting Salary: £34,434 opportunity to progress to £37,280 Hours: up to 37 hours Location: Hertfordshire Office Base East - Stevenage, West - Apsley&nbsp; Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service?  Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure that a high level of administrative support is provided to our departments.Our Business Support Service is looking for Business Support Supervisors who will be supervising a team within the Business Support service.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.We have the following vacancies:Childrens Services - Child Protection Conference - Stevenage - 12 months Fixed Term/secondment - Maternity cover&nbsp;<h4>About the role</h4>Business Support Supervisors will:<ul><li>Be responsible for managing a team of business supporty staff to deliver Business Support activities and quality assure their work</li><li>Allocate work within the team based on requests from the Directorate or line manager</li><li>Proactively solve issues within the team, especially related to resource allocation and demand management, and escalate as needed</li><li>Support complex Business Support activities for the Directorate, particularly cross-council tasks, leveraging expereince and knowledge</li><li>Support career development of Senior Support Officers and Support Officers</li><li>Line manage both Senior Support Offiicers and Support Officers</li></ul><h4>About you</h4>Essential:<ul><li>Extensive experience of working in a previous administrative or support role, with strong knowledge of business support activities</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>The ability to develop good working relationships with managers and staff and gain a good understanding of service areas to ensure you are supporting and advising them in the most effective way possible.</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment</li><li>A proven track record of establishing and improving business processes.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>Strong numeracy and literacy skills plus broad experience in area of expertise.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Knowledge of key legislation linked with Children's Services</li><li>A strong background in finance.</li></ul>Desirable:<ul><li>Recognised vocational qualification or degree qualified.</li><li>Experience in the administration of meetings and taking notes actions would be beneficial.</li><li>Previous experience of supervising a team of administrative staff or setting longer term work priorities within a defined team.</li><li>Understanding of HR processes and procedures would be beneficial.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS9 job profile. Please locate this via:Job profiles: Business support servicesInterview Date: to be confirmed Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Business Support Supervisors

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Team Co-Ordinator (RP0151) Starting salary £30,756pa with progression to £34,011pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) Fixed term contract for 24 months Are you an experienced administrator with experience of providing high level administrative support to a team? If so, we’d love to hear from you. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C and net zero, and this role plays an important part in supporting this programme. In this role you will be providing a high quality, technical support service to the team. You will have management and strong leadership skills to motivate staff to deliver the highest quality service. You must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will be responsible for collating and compiling data from a range of sources, compiling KPI data and analysing results. You will also coordinate the completion of the statistical returns. You will also be responsible for dealing with initial complaints from customers, carrying out investigations and responding to customer queries. You must be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be an experienced administrator and have experience of analysing data and dealing with customers. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post. This role is hybrid, and you will be required to be in the office two days per week and as required for service provision, attend meetings, training, and events. You will need to attend the office more frequently during induction. We offer an attractive working environment in the heart of Welwyn Garden City, with close transport links and amenities. We offer flexible working for that work life balance, health and wellbeing events, cycle to work scheme and a discount for a local sport provider. We provide generous annual leave and the local government pension scheme. We have a training and development programme that we help you learn the skills that matter. Our full list of benefits can be found here<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Career</a>s Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We do not offer sponsorship for employment in the UK.Closing date for applications is 9 November 2025 Remote assessments will be held on 14 November 2025 Face to face interviews will be held at the Council Offices on 20 November 2025 Keywords: Welwyn Hatfield, local government, administration, customer service, data, management, analysing, decarbonisation programme,

Welwyn Hatfield Borough Council

Team Coordinator (RP0151)

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Team Administrator RP0152 Starting salary £28,426pa with progression to £30,324 pa through annual increments subject to satisfactory service 37 hours per week (hybrid working) 2 year fixed term contract At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers. In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing technical support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines. It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills. We are on a journey of transforming the way we deliver our services to our customers. We are embarking on a large decarbonisation programme to improve the energy efficiency of our lowest performing properties to meet government targets around EPC C (Energy Performance Certificate) and net zero, and this role plays an important part in supporting this programme. If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave and a discount with our leisure provider in the borough. Our full list of employee benefits can be found here:<a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a> Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do! Please note we do not offer sponsorship for employment in the UK. Closing Date: 9th November 2025 Remote Assessments: 13th November 2025 Interview Date: 20th November 2025 Keywords: Administrator, Admin, Housing, Council, Tenants, Data, Customer, Service, Hybrid, Hertfordshire, Welwyn Hatfield

Team Administrator (RP0152)

Job Title: Business Support Officer Starting Salary: £25,583 opportunity to progress to £28,412 per annum (pro-rata for part-time) Hours: up to 37 hours per week Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.This is an opportunity to work with teams who are committed to changing the lives of children and families in Hertfordshire and you will be a key in supporting this work. This could be of interest to someone who is keen to start working within Children's Services and would like opportunities to see the work of teams firsthand and build their knowledge and skills to progress their careers.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services, and a DBS may be required in these settings.Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Growth &amp; EnvironmentYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegalYou’ll support Legal teams across Commercial, Property, AEH, CLU, Dispute Resolution, and Environment, handling confidential matters and acting as a first point of contact. Duties include minute-taking, filing, scanning, bundling court documents, preparing engrossments, and binding contracts. Legal Services follow strict standards set by the Law Society, SRA, Lexcel, and HCC policies. Accuracy and meeting deadlines are essential to prevent data breaches.We currently have the following vacancies:Childrens Services&nbsp;1 x Full time, Stevenage1 x Full time, Hemel Hempstead, Office Base 5 days a week Essential:<ul><li>Experience in minute or note taking</li><li>Proven experience in an administrative or support role</li><li>Excellent organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy, and literacy skills.</li><li>Enthusiasm and pride in your work are qualities we welcome.</li></ul>Desirable:<ul><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li></ul>This job role is within the, level 6 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy at a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Job Title: Senior Business Support Officer Starting Salary: £27,694 opportunity to progress to £31,022 pa (pro-rata for part-time) Hours: up to 37 hours Location: Hertfordshire, Main Office Bases - East, Stevenage, West, Apsley Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hosptial Teams or Supported Living Units.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.<h4>About you</h4>Growth &amp; Environment You’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.ResourcesYou’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contactLegal Services You’ll be providing business and administrative support to the Legal teams comprising of Commercial, Property, Adult Education &amp; Health (AEH), Child Litigation (CLU), Dispute resolution, and Environment. Providing specialist professional support to Fee Earners and Managers dealing with confidential and sensitive matters, answer telephone calls and providing information as a first point of contact. In this role you will be undertaking a range of administrative duties such as minute taking, filing, scanning, photocopying, correspondence, making bundles to be sent to the courts, preparing engrossments and binding contracts.Legal Services are accredited and adhere to external standards and regulations outside of HCC within the Law Society, Solicitors Regulation Authority and Lexcel. Along with HCC policies and guidelines we adhere to strict deadlines, attention to details is paramount to avoid data breaches being made.We currently have vacancies in the following teams,2 x Legal Services&nbsp;Adult Care ServicesAdult Disabilty Service: Stevenage &amp; Apsley (Hybrid Working) Hours: 30 hours per week, across 4–5 daysWe are seeking a highly organised and adaptable Business Support Senior Officer to join our Adult Disability Services team, supporting both East and West teams. This role involves working flexibly across our Stevenage and Apsley offices, with hybrid working available based on service needs. This role requires the ability to travel independently throughout the county including to locations using your own mode of transport.Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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8 Administration Jobs in Wembley, UK