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Apprentice (Community Interpreting Service)

Employer: Medway Council

  • Reference: R607RS
  • Published on: Fri 08/09/2017 16:18 PM
  • Closing on: Fri 22/09/2017 23:55 PM
  • Working Pattern: Full Time, Contract
  • Hours: 37 hours per week.
  • Salary: Level 2 - £129.50 per week
  • DBS Check: No
  • Location: Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

We are looking for a motivated and enthusiastic apprentice, with good communication and interpersonal skills, to join Customer Contact Community Interpreting Service

In exchange we offer excellent insight and training in the world of administration within Customer Contact environment, with support from managers and colleagues in our service.

The apprentice will support the Community Interpreting Service Team with day-to-day administration. Duties will include data entry, scanning documents, general filing, processing incoming mail, taking details of appointments and allocating interpreters, invoice processing, generating basic financial statistical information and communication with clients and interpreters using a variety of mediums including phone, fax, e-mail and letters. You will attend meetings with members of Customer Contact team and take minutes as required

An intermediate apprenticeship with Medway Council will also give you the opportunity to obtain an insight into a diverse, unitary local authority that could offer a wide range of future career opportunities.

Applicants must be able to demonstrate all essential requirements as listed in the job profile.

As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience

We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.

An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.

Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers.

In return we offer you:

  • 23 days paid annual leave
  • Generous local government pension
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Free NUS Apprentice Extra Card- student discounts at 100’s of retailers
  • Student rates for Medway Council Leisure Centres
  • Student rates for Medway Council Libraries plus free e-books
  • Discounted Arriva bus travel

Important Information

If you would like to have an informal discussion with the recruiting manager call Michelle Hayes on 01634 331286.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.

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