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<h4>About the role</h4><h4>Role Summary</h4><p>Working with Asset Investment colleagues and under the direction of the Senior Project Manager, the apprenticeship will be for the duration of 24 months and will include working as part of the Asset Investment team, which delivers planned repair and improvement programmes and maintains our property database. </p><p>Liaise with internal and external customers and service providers. The apprenticeship will provide you with a structured learning path to gain practical experience across various building surveying functions while learning essential skills in organisation, communication, and project coordination. Under the guidance of experienced team members, you will provide technical support in the delivery of those programmes.</p><h4>Salary:</h4><p>£23,205</p><h4>Hours of Work:</h4><p>35</p><h4>Contract:</h4><p>24 Months</p><h4>Probation Period:</h4><p>6 months</p><h4>Notice Period:</h4><p>1 Month</p><h4>Who are we?</h4><p>We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.</p><h4>Meet your Manager</h4><p>“I started my career at TCH over 17 years ago as a Trainee Surveyor, from there I have progressed into Surveyor, Project Manager and Senior Project Manager roles. TCH has always been a very supportive company to work for and I get to work alongside some fantastic colleagues"</p><p>Adam Fisher - Senior Project Manager </p><h4>What will you be doing?</h4><h4>Role Specific Responsibilities</h4><h4>During your apprenticeship you will</h4><ul><li>Dedicate at least 20% of your working hours to training or studying by attend training sessions, workshops, and meetings to gain essential knowledge in the field.</li><li>Participate in off and on-the-job training to apply your learning in real-world scenarios, enhancing your practical skills and understanding.</li><li>Complete assignments, assessments, and coursework to fulfil the programmes requirements.</li><li>Engage in 1:1 sessions and performance reviews, providing valuable insights for personal growth and skill development.</li><li>Receive mentoring and support from experienced professionals, offering guidance to help you succeed.</li><li>Have opportunities for career development within the company, exploring potential growth and advancement.</li><li>Complete a final end point assessment to demonstrate your knowledge, skills, and competence at the end of your apprenticeship. If you have not yet achieved a Level 2 in Functional Skills in math’s and English (or equivalent, such as GCSEs at grades A-C/9-4), you will also be required to complete these qualifications during your apprenticeship.</li></ul><p>The initial training period will provide a better understanding of the departments in Town and Country Housing and will also require administration tasks to be undertaken such as:</p><p>•Bulk mailing<br>•Updating spreadsheets<br>•Data entry</p><p>The Apprentice will shadow the Senior Project Managers: </p><p>•Shadow on site visits, surveys and appropriate meetings for the purpose of defects diagnosis, repair, alteration, improvement and collection of stock condition data.<br>•Assist Project Managers with additional projects, administration and related duties </p><p>The Apprentice will shadow the Asset Surveyors:</p><p>•Shadow surveys on identified properties<br>•Assist to arrange access for the Asset Surveyor to undertake condition surveys<br>•Assist to create a photographic record, validating the condition of the property<br>•Assist with customer enquiries</p><p>Further to the initial training period, the Apprentice will move towards more project orientated tasks that assist the Apprentice to gain a wider understanding of project management, including procurement, contract administration and customer liaison.</p><p>•Shadow the Senior Project Manager through the procurement of a contract and assist with related tasks<br>•Support Senior Project Managers on the delivery of projects including site surveys, inspections, contract meetings, valuations and payments<br>•Assist with customer liaison<br>•Receive and resolve customer queries and maintain CRM records.<br>•Monitor complaint resolution and maintain CRM records. </p><p>The second part of the Apprenticeship will enable the Apprentice to gain insight into the more specialised construction disciplines. The Apprentice will also gain some independence and, under the supervision of the Senior Project Manager, work on their own small projects:</p><p>•Draft a project brief<br>•Produce a specification or design<br>•Obtain quotes<br>•Liaise with customers<br>•Checking completed work<br>•Contractor payments</p><p>During this period, the Apprentice will also:<br>•Shadow the party wall process.<br>•Assist with a project that has consultant involvement.<br>•Assist with a statutory compliance function, such as asbestos management</p><h4>General</h4><p>•To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible.<br>•Recognise, respect, and promote the different roles and diversity of individuals.<br>•To actively contribute towards the key performance indicators and professional standards.<br>•Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.<br>•To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.<br>•To participate in training, attend other meetings, and staff events as required.<br>•Be an effective member of your team, presenting a positive impression of your section and the Group.<br>•Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements.<br>•Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately.<br>•Maintain awareness of budget requirements and value for money while delivering your role.<br>•Consider and highlight any risk to the organisation or individuals whilst delivering your role.<br>•Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly.<br>•This role will involve visiting other offices and stock and you will be required to have your own car and full driving licence, or be actively working towards gaining a driving licence and car.</p><p>APPRENTICESHIP </p><p>This is a Level 3 Surveying Apprenticeship over 24 months, with at least 20% of your time dedicated to training. During this time, you will attend workshops, receive one-on-one mentoring, and apply your learning to real-world tasks. Upon completing the apprenticeship, you’ll have a final assessment to demonstrate your skills and readiness for a career in surveying. As part of your 15 month apprenticeship you will: </p><p>•Dedicate at least 20% of your working hours to training or studying by attend training sessions, workshops, and meetings to gain essential knowledge in the field.<br>•Participate in off and on-the-job training to apply your learning in real-world scenarios, enhancing your practical skills and understanding of business administration.<br>•Complete assignments, assessments, and coursework to fulfil the programmes requirements.<br>•Engage in 1:1 sessions and performance reviews, providing valuable insights for personal growth and skill development.<br>•Receive mentoring and support from experienced professionals, offering guidance to help you succeed.<br>•Have opportunities for career development within the company, exploring potential growth and advancement.<br>•Complete a final end point assessment to demonstrate your knowledge, skills, and competence at the end of your apprenticeship.<br>•If you have not yet achieved a Level 2 in Functional Skills in maths and English (or equivalent, such as GCSEs at grades A-C/9-4), you will also be required to complete these qualifications during your apprenticeship.<br>•You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled or settled status in the EUSS, for at least the previous 3 years (they will be asked to provide evidence)<br> •You must not hold a qualification at the same level or higher in the same subject<br> •You will need to be 18 or older at the start of the apprenticeship. </p><h4>About You</h4><h4>Education &amp; Qualifications</h4><p>•Level 2 qualifications (equivalent to 5 GCSEs)<br>•Strong communication skills and proficiency in MS Office and Outlook.<br>•High attention to detail with a problem solving approach.<br>•As an apprentice you will receive training to help you gain the knowledge, skills and behaviors needed to be competent in your role.<br>•You will need to keep a detailed calendar, record dates, times, locations and details of every training session.<br>•Six hours a week you will undergo on the job learning, which will be in all areas of the Asset Investment Team<br>•You will have a 1-2-1 once a month with your external skills trainer.<br>•You will undergo a progress review every 10-12 weeks<br>•The apprenticeship will last 15 months, at the end of which you be a qualified Building Surveying Apprentice. </p><h4>Key Skills &amp; Competencies</h4><p>•Strong communicator who takes ownership of issues and seeks timely solutions.<br>•Ability to work flexibly, under pressure, and meet tight deadlines.<br>•Understanding of GDPR requirements and commitment to confidentiality.<br>•Awareness of equal opportunities and support for Peabody’s Equal Opportunities Policy. </p><h4>Behaviours</h4><h4>Eligibility Criteria</h4><p>To be eligible for apprenticeship funding you must meet the following eligibility criteria:</p><ul><li>You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this)</li><li>You must not hold a qualification at the same level or higher in the same subject</li><li>You will need to be 18 or older at the start of the apprenticeship</li></ul><p>If you are unsure whether you meet the eligibility criteria please contact <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a> and one of the team will be happy to discuss your application with you.</p><p>•Committed to delivering excellent results and customer service with a positive, flexible approach.<br>•Organised, hardworking team player with a “can-do” attitude.<br>•Willing to learn task prioritisation in a fast paced setting.<br>•Passionate about learning and achieving great results for all customers.<br>•Eager to develop skills in presenting data, producing reports, and creating procedures.<br>•Enthusiastic about Apprenticeships and dedicated to ongoing professional growth. </p><h4>Why Choose Us</h4><ul><li>Contributory pension scheme 4% to 10% matched contributions</li><li>Hybrid working</li><li>Free onsite car parking</li><li>Life assurance of 4x annual salary (Terms and Conditions apply)</li><li>30 days annual leave in addition to bank holidays</li><li>Two volunteer days per year</li><li>Employee assistance programme (24/7 telephone advice, information portal &amp; face to face counselling sessions)</li><li>Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses</li><li>Extensive annual Staff Wellbeing programme</li><li>Enhanced maternity, paternity, and shared parental leave provision</li><li>Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)</li><li>Annual flu vaccinations</li><li>Access to an extensive range of corporate discounts on shopping, travel &amp; days out</li><li>Social events, including lunchtime walking, rounders, festive Fridays</li><li>Travel loan</li></ul><h4>Our Values</h4><p>Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.</p><p>Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.</p><p>We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:</p><h4>Equal Opportunities Statement</h4><p>TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.</p><p>We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.</p><p>We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.</p><h4>Apply</h4><h4>Internal Applications</h4><p>Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to <a href="mailto:recruitment@tch.org.uk" target="_blank">recruitment@tch.org.uk</a>.</p><p>For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.</p><p>Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.</p><p>If you have any questions, or require further clarification, please speak to HR.</p><h4>External Applications</h4><p>Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.</p><p>Please note: As an employer, Town &amp; Country Housing does not provide sponsorship as a licensed UK employer.</p><h4>Key dates</h4><h4>Applications Close:</h4><p>Monday, 17 November 2025</p><h4>Interview Date:</h4><p>Wednesday, 26 November 2025</p><a href="https://prteam.typeform.com/to/qicTmXSu" target="_blank">Apply now</a>





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Town and Country Housing

Surveying Technician Apprentice (Level 3)

<h4>Apprenticeships and careers: grow your future with TCH </h4>29 October 2025<h4>Related Posts</h4><p>Whether you’re looking for work experience or are interested in an apprenticeship, Town &amp; Country Housing is the perfect place to start your career in housing. </p><p>Check out this video with Billy, one of our Customer Service Advisor Apprentices, to find out more about his experience of joining TCH as an apprentice. </p><p>And if you’re already a housing professional, or have transferable skills that could help you become one, we’d love to hear from you. </p><p>Find out more about what it’s like to work t at TCH and browse current vacancies on our <a href="https://tch.org.uk/jobs-and-careers/" target="_blank">jobs and careers page</a>. </p>Posted in <a href="https://tch.org.uk/category/apprenticeship/" target="_blank">Apprenticeship</a>, <a href="https://tch.org.uk/category/latest-news/" target="_blank">Latest News</a><h4>Related Posts</h4><h4><a href="https://tch.org.uk/2025/10/17/celebrate-halloween-with-thistle-tenant-risks/" target="_blank">Celebrate Halloween with Thistle Tenant Risks!</a></h4>17 October 2025<h4><a href="https://tch.org.uk/2025/10/31/national-involvement-week-2025-lets-get-involved/" target="_blank">National Involvement Week 2025: Let’s get involved!</a></h4>31 October 2025<h4><a href="https://tch.org.uk/2025/10/29/free-childcare-hours-are-expanding-from-september-2025/" target="_blank">Free childcare hours are expanding from September 2025</a></h4>29 October 2025<h4><a href="https://tch.org.uk/2025/10/29/awaabs-law-what-it-means-for-you/" target="_blank">Awaab’s Law: what it means for you</a></h4>29 October 2025<h4><a href="https://tch.org.uk/2025/10/03/rent-card-issues/" target="_blank">Rent card issues</a></h4>3 October 2025





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Apprenticeships and careers: grow your future with TCH 

<p>Are you ready to kick-start your career in public service while gaining a nationally recognised qualification? Ashford Borough Council is offering an exciting opportunity for a motivated and enthusiastic individual to join our team as a Business Support Apprentice.</p><p>This role is ideal for someone looking to develop a strong foundation in business administration while contributing to vital services that support our community.</p><p>As a Business Support Apprentice, you will provide essential administrative support across a wide range of services including:Private Sector Housing<br>Licensing<br>Environmental Protection<br>Infectious Diseases<br>Skin Piercing<br>Public Health<br>Food Safety<br>Health &amp; Safety at Work<br>Insurance</p><p>You will be responsible for responding to customer enquiries via phone and email, along with Data inputting as well as:</p><p>Report preparation<br>Supporting licensing and insurance processes<br>Assisting with financial procedures and procurement<br>Liaising with internal teams and external agencies<br>Helping to maintain accurate records and databases<br>Contributing to website updates and service improvements</p><p>You will need to be committed to personal development as you will be required to study for Level 3 Business Administrator Apprenticeship where full support will be provided to help you succeed in your training and development.</p><p>Learn more about the qualification here <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgingernuttraining.co.uk%2Fcourses%2Fbusiness-administrator-level-3%2F&amp;data=05%7C02%7CJUDY.JANSON%40ashford.gov.uk%7Cac1742889f2745304cfe08de00cd65c3%7C66a338a5cfb74d1e9354d346e02c3a75%7C0%7C0%7C638949079356574621%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=LAVWofm20DB1oiFJ7s8GE3cwFwtyqQ3G9Y4VkWL95UQ%3D&amp;reserved=0" target="_blank">Business Administrator - Level 3 | Ginger Nut Training</a></p><p>It is essential that you have strong IT skills, especially Microsoft Office, excellent communication and customer service skills, as well as:</p><p>Having the ability to work as part of a team and follow instructions<br>Being organised, reliable, and able to manage multiple tasks</p><p>If you already have experience in customer-facing roles and have a familiarity with local government or administrative environments then that would be desirable.</p><p> For an informal discussion about the role please contact Shelly Greenwood, Business Support Team Leader on 01233327</p><p>Click to view a <a href="https://www.ashford.gov.uk/media/v43actqp/7134a-business-support-apprentice-oct-2025.doc" target="_blank">Job Descripiton</a></p><p><strong>When Applying</strong> - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a></p><p><strong>Hybrid Working</strong> - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. <strong>Competitive remuneration package</strong> - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.</p><p>With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.</p><p><em>Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide</em></p><p>We welcome applications form the Armed Forces Community</p>





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3 Apprenticeships Jobs in Kent