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Please apply online via the link provided.



About the role
A vacancy has arisen to join the Housing Standards and Assistance Team, as Senior Housing Standards &amp; Assistance Officer. In this role you will manage your own case load and undertake appropriate enforcement action to tackle disrepair and energy deficiencies in residential properties using HHSRS and relevant enforcement powers. You will undertake HMO licencing and enforcement activities and oversee the operational delivery and continuous improvement of the Disabled Facilities Grant (DFG) programme.
This is a great opportunity for an experienced environmental health housing professional to make a real difference to housing improvement within the borough.
This is a full time position working 34 hours per week on a permanent contract.
About Swale Borough Council 
Swale Borough Council is a progressive and ambitious Local Authority, located less than an hour from Central London in an attractive and diverse part of Kent involving urban, rural, and coastal areas. We believe that staff are our most valuable asset, and we’re committed to attracting and retaining the very best. In recent times we have adapted and evolved to meet the current world by introducing a highly flexible hybrid working policy, along with a 34-hour week, recognising that staff wellbeing and work life balance is high on our agenda.
Our Offer
A range of benefits including:
<ul>
<li>Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.</li>
<li>Additional 3 days leave given to enable a close down of the offices between Christmas and New year.</li>
<li>Free parking</li>
<li>Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities</li>
<li>Employee Assistance Programme which provides confidential &amp; independent information and access to counsellors</li>
<li>Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.</li>
<li>Life Assurance – three times your annual salary (for members of the LGPS)</li>
<li>Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work&nbsp;</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.&nbsp;</li>
<li>Annual flu vaccine</li>
<li>Cycle to work scheme</li>
<li>Staff benefits discounts on leisure, eating out, holidays and shopping</li>
<li>Excellent learning and career opportunities for committed individuals</li>
<li>A professional fee payment, if required for the role</li>
</ul>
About You
The successful candidate should have:
<ul>
<li>A degree in Environmental Health or equivalent and Certificate of Registration with the Environmental Health Board</li>
<li>Certificate in HHSRS and experience in using the rating system to assess properties, or an equivalent qualification with substantial relevant experience</li>
<li>Excellent communication and organisational skills with significant experience and knowledge of the relevant legislation</li>
<li>The ability to lead and motivate others to achieve the aims and responsibilities of the Council.</li>
</ul>
We are open to applicants with substantial experience in the private rented sector, especially those who have worked in regulatory compliance roles with a robust enforcement background.
This role will require you to carry out site visits where needed, and so you will need to have a full UK driving licence and access to a vehicle. We have adopted a flexible working approach to improve work-life balance, and this includes working from home, attending the office two days a week or more and face to face meetings to ensure the functions of the department are managed and maintained.
Selection Process
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.
As this role requires you to hold a valid UK driving licence, please ensure you include this information in your application.
Swale Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you would like to discuss this position, please contact San Nyunt, Housing Standards &amp; Assistance Manager, 0179 541 7238
To apply for the position please click on the apply link above&nbsp;and complete the online application form or by phone on 01622 602555.
Closing Date: &nbsp;24th August 2025
Interview Date: w/c 8th September 2025

Swale Borough Council

Senior Housing Standards & Assistance Officer

Lead the Way in Creating a Safer, Healthier WorkplaceIf you are passionate about building a culture of safety and wellbeing, then apply and make a difference in Medway Council. We’re looking for a dynamic and experienced Corporate Health &amp; Safety Manager to join our team.You will be the Council’s competent person, ensuring we meet our legal obligations whilst promoting a culture of safety, wellbeing, and continuous improvement.What you’ll be doing:<ul><li>Represent the Council in discussions with enforcing authorities as the competent person</li><li>Advise senior leaders and stakeholders on H&amp;S matters</li><li>Develop, implement and monitor corporate H&amp;S strategies and policies</li><li>Lead audits, ensure robust risk assessments are conducted, oversee the implementation of control measures </li><li>Promote wellbeing initiatives and deliver engaging training and communication </li><li>Investigate incidents, identify root causes and report findings with actionable recommendations </li></ul>What we are looking for:<ul><li>A relevant degree or NEBOSH National Diploma in Occupational Health &amp; Safety.</li><li>At least 3 years’ senior level experience in occupational health and safety roles</li><li>Strong knowledge of H&amp;S legislation, risk management, and auditing practices.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>A proactive and collaborative approach to promoting safety and wellbeing across diverse teams</li></ul>Interviews will be held on the 11 SeptemberIf you would like to have an informal discussion with the recruiting manager, please call Taff Morgan on <a href="mailto:taff.morgan@medway.gov.uk" target="_blank">taff.morgan@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking to appoint a Corporate Health &amp; Safety Manager. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Medway Council

This is Medway

Corporate Health and Safety Manager

An opportunity has arisen for a motivated and enthusiastic Business Support Officer to join the Medway Youth Justice Service.The Youth Justice Service works closely with young people and their families to provide intervention services to curtail anti-social behaviour and to prevent youth crime. It assists victims of crime and where appropriate, includes them in the youth justice process to take part in a restorative justice programme.You will be required to undertake and provide a range of specialist and general administrative duties including data support. This includes administrative tasks related to Youth Justice disposals, data entries including Key Performance Indicators, assistance in dealing with data requests, finances, coordinating, arranging and minuting meetings, maintaining accurate electronic and paper-based records.You will also be responsible for reception duties, acting as first point of contact for the service, responding to general and statutory requests for information. Assisting in ensuring that service performance levels are met.You should have experience of providing a comprehensive administrative support service to a team. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork, supporting colleagues during absences and unusually high volumes of work as well as the ability to work independently to meet the statutory needs of the service.You will be educated to GCSE level or equivalent in English and Maths, together with NVQ2 in Business Administration and/or equivalent experience.The role is 37 hours per week, based at Strood Youth Centre, Montfort Road, Strood.This post is subject to a Standard Disclosure Application to the Disclosure and Barring Service.<h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Youth Justice are seeking a Business Support Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Business Support Officer - Youth Justice

An exciting opportunity has arisen for a Family Solutions Practitioner.Family Solutions work holistically with families with multiple and complex needs and children to enable them to see their strengths and build upon these to make positive changes to their lives. This will be achieved through the providing both practical and specialist advice to the family as well as acting as a lead co-ordinator for any additional support services. The Family Solutions Practitioner will undertake assessments with the family and formulate a plan of intervention with the support of relevant partner agencies which will give the child and their family every opportunity to address the identified difficulties with a positive outcome. The role will also include facilitating groups for children and their families.For an insight into what Family Solutions has to offer, please view this<a href="https://www.youtube.com/watch?v=Hk7j69Krc0c" target="_blank"> video</a><h4>About You:</h4><ul><li>You will hold a recognised Level 4 or equivalent qualification and have professional work background relevant to the job you are applying for such as early years/family support/youth work/health/education</li><li>Be passionate about changing outcomes for children and young people</li><li>Have good communication skills to engage children and young people and their families</li><li>Have the ability to maintain accurate and update records in line with GDPR and legislations effective case management. You will be respectful and able to build positive relationships in all aspects of the role</li><li>Have knowledge of safeguarding and relevant legislation</li><li>Experience of working in a multi agency environment</li><li>It is preferable that you hold a full driving licence and have access to a vehicle for work purposes.</li></ul><h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>MedPay – opportunity for pay progression</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4>Career Progression Framework</h4>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Family Solutions are seeking a Family Solutions Practitioner to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.For an informal conversation about this role, please contact Nikki Lloyd, Group Manager on 01634 338847 or 07736924078 or Michelle Williams on 01634 335633This post is subject to an enhanced children's DBS<h4>Our Organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h5>Equal Opportunities Commitment Statement</h5>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing dateIf you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Family Solutions Practitioner

We are looking for a skilled and dedicated General Needs Maintenance Operatives to join our Voids team in our Housing Services. You will play a vital role in improving the quality of life for our tenants by delivering high-standard domestic repairs, enhancing communal areas, and supporting housing management services.This is a hands-on role that combines practical maintenance work with tenant engagement, block inspections, and conflict resolution. You will be the face of the Council in our communities.You will be responsible for carrying out a wide range of domestic repairs and improvements in tenant homes, including basic carpentry, plumbing, and lock replacement, along with:Maintaining and enhancing communal areas such as hedge trimming, weeding, and internal redecoration.Conducting block inspections and identifying health &amp; safety or fire risks.Supporting urgent repairs and ensuring properties are made safe quickly and effectively.Using petrol-powered tools to clear overgrown gardens and communal spaces.Assisting with estate inspections and enforcement compliance.It is essential that you have a practical mindset, strong interpersonal skills, and a genuine desire to help others and have:Good literacy and numeracy skills, with the ability to maintain clear and accurate records.Experience in general domestic repairs and home improvements, including basic carpentry and gardening tasks like mowing and hedge trimming.A clean driving license and the ability to travel across the borough.Confidence in dealing with the general public, including tenants with health conditions or challenging behaviour.For an informal discussion about the role please contact Martin Cotton, Voids Supervisor on 0300 0424060Click to view a <a href="https://www.ashford.gov.uk/media/fgrcrd4f/7124a-7125a-7126a-general-needs-maintenance-operative-august-2025.doc" target="_blank">Job Description</a>To apply - Internal applicants $ú please apply by logging into self service and click on `current vacancies`When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community<ul></ul>

Ashford Borough Council

General Needs Maintenance Operative (Voids)

Our repairs team are responsible for the provision of repairs and maintenance requirements for 5000+ housing properties and, multiple other council owned and or operated stock.Essentially you will be providing a multi-skilled trade service on repairs and planned maintenance and organising timetabling allocated work consisting of various multi trade tasks including but not limited to carpentry (Dominant Trade), plumbing, tiling, painting &amp; decorating, UPVC repairs and lock smithery. A van and all PPE will be allocated, varying from masks, ear defenders, and knee padsThe working hours are 40 Hours a week 08:00-17:00 and once every four weeks the work pattern is adjusted to Monday, Tuesday, Thursday Friday 08:00-16:00, Wednesday 12:00-20:00 and Saturday 08:00-13:00.When applying please ensure that you have received confirmation of a submitted applicationClick to view a <a href="https://www.ashford.gov.uk/media/ovrgj1fg/7130a-multi-trade-operative-repairs-team-aug-2025.doc" target="_blank">Job Description</a>We Offer - Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





<ul></ul>

Multi Trade Operative VOIDS

This is an exciting opportunity to join our 16+ Care Leaver Service as a Personal Advisor. You will work with young people from the age of 16 to 25 and will support, advise, and befriend young people from the age of 16 who are in care as well as young people who have left care.<h4> </h4><h4>Duties include:</h4><ul><li>Assessing, planning, and coordinating services for care experienced young people identifying their specific needs and those at risk of harm.</li><li>Managing a caseload of varying complexity in compliance with departmental policies and procedures with statutory timescales, whilst maintaining accurate records and case files.</li><li>Working in partnership with relevant agencies and other stakeholders</li><li>Jointly working with social workers within the service supporting children in care aged 16-18 in preparation for adulthood and independence.</li><li>You must hold an NVQ3 in Health and Social Care (or an equivalent relevant subject) together with a minimum of 5 GCSEs, including Maths and English at Grade 6 or equivalent. Experience of working with young people in care and/or care leavers and up to date knowledge of legislation is essential.</li></ul><h4> </h4><h4>A day in the life of a PA:</h4>“I have tried to think of everything we do in a day but it is so random at times and no two days are ever the same.<ul><li>As a PA you really are a “corporate parent”.</li><li>Care leavers often have a very small support network and little contact with parents or family, if any.</li><li>As a PA you are the taxi driver, the bank of social care, the nurse, the removal person, the handyperson and the counsellor.</li><li>The person they call when they have run out of food, electricity, they need to hang curtains, they are homeless, a referral has been made to social care relating to their child, or they have achieved a first at university.</li><li>You move care leavers to university, or you attend court when they have done something wrong.</li><li>You help shop for their first home or you visit them in prison.</li><li>You take them for their first baby scan, or you support them through a still birth.</li><li>You chase them all over the UK because they are involved with county lines, or you visit them at home.</li><li>You need to have a thick skin and even more patience.</li><li>If at first you don’t succeed you just keep trying.</li></ul>Some of our very challenging cases generally emerge from their teenage years successfully. This is down to the relationship between the young person and their PA because we are often the only reliable, consistent, adult in their lives and despite the problems and issues that come our way, we keep on coming back for more.No matter how many times they push us away, we are always still there.” An enhanced DBS will be required for this position. We also require you to have a full UK driving license with access to a vehicle for business purposes. For an informal discussion about the position please contact Debbie Taylor, Service Manager on 07773210505.<h4> </h4><h4>In return we offer you:</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul><h4> </h4><h4>Career Progression Framework:</h4>The 16+ Team are seeking a Personal Advisor to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

16+ Care Leavers Personal Advisor

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/1933/Council_Tax___Benefits_Officer_JDPS.pdf" target="_blank">Council_Tax___Benefits_Officer_JDPS</a></li>
</ul>

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



Are you a proactive and detail-oriented, with a passion for delivering excellent customer service? Do you thrive in a fast-paced, multi-channel environment and enjoy making a real difference in your community?
Folkestone &amp; Hythe District Council is seeking an efficient and skilled Council Tax &amp; Benefits Officer to join our dynamic Council Tax, Benefits &amp; Welfare Team. This is a fantastic opportunity to contribute to a service that supports residents across the district, ensuring accurate billing, collection, and benefit processing.
What You’ll Be Doing:
<ul>
<li>Acting as the first point of contact for Council Tax and Benefits enquiries across various platforms (phone, email, web chat).</li>
<li>Processing applications and changes efficiently and accurately in line with legislation and council procedures.</li>
<li>Supporting customers to self-serve and signposting to relevant agencies for additional support.</li>
<li>Managing Council Tax accounts, Housing Benefit and Council Tax Reduction claims, and recovery processes.</li>
<li>Collaborating with internal teams and external partners to deliver joined-up services.</li>
</ul>
What We’re Looking For:
<ul>
<li>Strong communication skills and attention to detail.</li>
<li>Ability to manage multiple tasks and prioritise effectively.</li>
<li>A customer-focused approach with experience in administrative or support service roles.</li>
<li>IT proficiency, particularly in Microsoft Office.</li>
<li>Minimum of one day per week to be based in our Civic Centre offices.</li>
<li>For Level 2 applicants: demonstrable experience in Council Tax or Benefits administration and the ability to handle complex cases independently.</li>
</ul>
Why Join Us?
Folkestone &amp; Hythe District Council is proud to offer a supportive and inclusive working environment with a wide range of benefits:
<ul>
<li>
Up to 31 days annual leave plus bank holidays, birthday leave, and Christmas office closure.</li>
<li>
Flexible, agile, and hybrid working options.</li>
<li>
Local Government Pension Scheme.</li>
<li>
Learning and development opportunities to help you grow your career.</li>
<li>
Family-friendly policies and health &amp; wellbeing initiatives, including an Employee Assistance Programme.</li>
<li>
Salary sacrifice schemes for cycle to work and lease cars.</li>
<li>
Corporate discounts on shopping, entertainment, gym memberships, and more.</li>
<li>
Free office parking and a town centre location close to transport links.</li>
</ul>
Closing date for receipt of all completed applications is 11:59pm on 25th August 2025
Interviews will take place 4th -&nbsp;5th September 2025.
For an informal discussion about this role, please contact Andrew Hatcher – Council Tax, Benefits &amp; Welfare Manager: <a href="mailto:Andrew.Hatcher@folkestone-hythe.gov.uk" target="_blank">Andrew.Hatcher@folkestone-hythe.gov.uk</a>, Tel: 01303 853348

Folkestone & Hythe District Council

Council Tax & Benefits Officer

To support Adult Social Care by providing an efficient and effective service, which includes producing the four weekly invoices for client’s care charges, setting up direct debits and making contact through telephone, letter and face to face.Deal with queries from clients or their representatives regarding their invoices and prepare relevant correspondence as necessary. Ensure a sensitive, accurate and quality service is provided at all times to internal and external customers.Maintain accurate records of all actions taken, ensuring client files are kept up to date and relevant actions diary dated.Apply current legislation and policy to all cases and ensure that knowledge base is kept up to date.You will have previous experience at reconciling financial data with the ability to interpret and validate complex numerical information and able to spot anomalies to ensure data accuracy. Handling queries via phone, email and face to face with the ability to explain complex information clearly. In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Income Officer

It is an exciting time to join Medway Youth Justice Team. We are looking for applicants who have extensive experience working with children at risk of offending and supporting them to move forward positively to the future.The main purpose of the Youth Justice Team is to prevent children from entering the Criminal Justice System, and to prevent those involved in the Criminal Justice System from re-offending. Medway Youth Justice team has sought to develop a child first approach to Youth Justice practice that treats children involved in the Youth Justice system primarily as being children first, understanding their individual experiences, and working with them to live positive and fulfilling lives. The Youth Justice Officer will undertake complex assessments of the risk of offending, risk of harm and safeguarding concerns of children involved in the Criminal Justice System. They supervise a caseload of children referred by the Youth Court and by the Police as out of court disposals. They will prepare reports and assessments for both the Youth Court and the Police. They will be required to assess the risks, safeguarding issues and diversity needs of children and plan and deliver interventions responsive to these needs.The Youth Justice Officer will hold a caseload of children who have been assessed as being at risk of re-offending / or causing harm to the community, and of being themselves vulnerable and at risk. They will deliver individual and sometimes group-interventions to these children. They will deliver interventions in accordance with the National Standards for the Youth Justice System and locally agreed practice requirements.About you<ul><li>Educated to degree in relevant subject e.g., Social Work, Youth Justice, Youth Service or Probation studies, teaching, law, criminology, psychology, and the creative arts.</li><li>An understanding of Youth Justice / Criminal Justice legislation.</li><li>Experience of working with children in the Youth Justice System</li><li>Experience of working with young people and adolescents and bringing about positive change in their lives.</li><li>A full driving licence and access to own transport for work purposes.</li><li>Able to engage with children in child first manner.</li></ul> The Youth Justice Service are seeking a Youth Justice Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4> </h4><h4>In return we offer you:</h4><ul><li>Essential Car User allowance or access to a lease car</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Youth Justice Officer

We are seeking an Operational and Performance Manager for our Youth Justice Service. You will have operational management responsibility for the Youth Justice Team, with a specific focus on achieving positive change and keeping children and communities safe, leading on prevention, diversion, and management of our work to prevent offending and re-offending by children. You will work alongside colleagues and multi-agency partners to develop and continuously improve the delivery of a high-quality effective service that delivers good outcomes for children, young people, their families, victims and the community.<h4>About You</h4>As a qualified and registered Social Worker or Justice professional, you will have substantial management experience and a proven track record of successfully leading and managing multi-agency teams, ideally in a Youth Justice or related field. You will also be able to demonstrate a breadth of knowledge and experience of working with children in a statutory setting and ideally have experience of working with ‘<a href="https://www.medway.gov.uk/info/200486/childrens_social_workers_blog/1401/signs_of_safety" target="_blank">Signs of Safety’</a> or a similar strength and relationships based practice framework.If you wish to discuss the post then please contact the Youth Justice Service Manager, Mark Powell, at <a href="mailto:mark.powell@medway.gov.uk" target="_blank">mark.powell@medway.gov.uk</a>.<h4> </h4><h4>In return we offer you:</h4><ul><li>Essential Car User allowance or access to a lease car</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul> <h4>Our organisation:</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information-</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Youth Justice Operational and Performance Manager

At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential.As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and direction within your service area, ensuring practice and values deliver positive outcomes for children, young people and their families.You will also work closely with our key partners across education, health and police to influence across the system.A qualified social worker, you’ll be a collaborative team player with the ability to build and sustain strong staff teams. You will also have a relentless focus on practice and keeping children at the centre of our thinking and planning as we work together to achieve positive outcomes.Following the recent appointment of our permanent Assistant Director, we are now recruiting to three Heads of Service roles:<ul><li>First Response</li><li>Children’s Social Work Teams</li><li>Children and Young People with Disabilities</li></ul>This advert is Head of Service - Children's Social Work Teams.<h4>Why Medway?</h4>Supportive culture: You’ll join a team that values collaboration, professional development, and staff wellbeing. Medway invests in its people—offering mentoring, training, and clear pathways for career progression.Leadership that listens: Senior leaders are visible, approachable, and genuinely invested in creating a culture of openness and accountability. Your voice matters at Medway.Recognition &amp; impact: Your work will not go unnoticed. Medway celebrates success and encourages innovation, giving you the platform you need to make a real impact.<h4>We are proud to offer a range of benefits including</h4><ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>Relocation package of up to £8,000.</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>About you</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent.</li><li>Be registered with Social Work England.</li><li>NVQ level 5 in Management or equivalent management qualification.</li><li>Extensive management experience including the management of change. </li><li>Significant experience directly related to the area of specialism.</li><li>Experience in successfully planning for and contributing to the Ofsted inspection process.</li><li>Extensive understanding of the legislative and policy framework around providing services to children, young people, and their families.</li><li>Experience of working within a Signs of Safety framework.</li><li>Evidence of continuous professional development.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul><h4> Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Head of Service - Childrens Social Work Teams

At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential.As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and direction within your service area, ensuring practice and values deliver positive outcomes for children, young people and their families.You will also work closely with our key partners across education, health and police to influence across the system.A qualified social worker, you’ll be a collaborative team player with the ability to build and sustain strong staff teams. You will also have a relentless focus on practice and keeping children at the centre of our thinking and planning as we work together to achieve positive outcomes.Following the recent appointment of our permanent Assistant Director, we are now recruiting to three Heads of Service roles:<ul><li>First Response</li><li>Children’s Social Work Teams</li><li>Children and Young People with Disabilities</li></ul>This advert is Head of Service - Children and Young People with Disabilities team.<h4>Why Medway?</h4>Supportive culture: You’ll join a team that values collaboration, professional development, and staff wellbeing. Medway invests in its people—offering mentoring, training, and clear pathways for career progression.Leadership that listens: Senior leaders are visible, approachable, and genuinely invested in creating a culture of openness and accountability. Your voice matters at Medway.Recognition &amp; impact: Your work will not go unnoticed. Medway celebrates success and encourages innovation, giving you the platform you need to make a real impact.<h4>We are proud to offer a range of benefits including</h4><ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>Relocation package of up to £8,000.</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>About you</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent.</li><li>Be registered with Social Work England.</li><li>NVQ level 5 in Management or equivalent management qualification.</li><li>Extensive management experience including the management of change. </li><li>Significant experience directly related to the area of specialism.</li><li>Experience in successfully planning for and contributing to the Ofsted inspection process.</li><li>Extensive understanding of the legislative and policy framework around providing services to children, young people, and their families.</li><li>Experience of working within a Signs of Safety framework.</li><li>Evidence of continuous professional development.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





<ul></ul>

Head of Service - Children and Young People with Disabilities team

We are seeking an Internal Communication Executive to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.We have a new and exciting role, ideal for someone looking to gain experience within a Communications and Marketing department.If you are passionate about communicating and have excellent writing skills, you could be the Internal Communications Executive we’re looking for. This role is a great opportunity for someone looking to develop their corporate communications skills, working alongside colleagues in the Press Office, as well as marketing and design teams. The Internal Communications Executive will work closely with the council’s Internal Communications Officer to develop and deliver timely and impactful corporate messages, using a variety of methods and channels including the intranet, e-newsletters, videos, graphics, marketing assets, as well as online and in person internal events.This is a rewarding opportunity to play a key role in ensuring colleagues across the organisation remain informed, engaged and aligned with the council’s vision and priorities. The successful candidate will help bring our hybrid workforce closer together by highlighting the people behind the work, celebrating achievements, and fostering a sense of community and shared purpose. Our Internal Communications Executive will contribute to reinforcing the council’s vision, values and behaviours, and support key initiatives such as the One Medway Council Plan and People Promise. You will assist in the planning and implementation of internal communications strategies, as well as helping to update an internal communications grid (calendar) to coordinate key messages and corporate activities.You will represent the Internal Communications team at staff meetings and liaise with colleagues in other services to gather information and support them in communicating their priorities to colleagues. The role requires a proactive and creative communicator with excellent writing and interpersonal skills, capable of working independently and to tight deadlines.This is a varied and dynamic position, with responsibilities including researching, writing/filming and publishing corporate news and staff updates, as well as maintaining and updating intranet content, and assisting in the organisation of internal events and webinars.Interviews are due to take place on the 19 September.For an informal conversation about the role, please contact Senior Media and Internal Communications Manager Carly Wymark on 01634 332252.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





<ul></ul>

Internal Communication Executive 

An opportunity has arisen for a motivated and enthusiastic individual to join the Councils successful Corporate Debt Team. The successful applicant would be expected to be proactive and motivated to: <ul><li>Collect outstanding debt due to the council specifically Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debt via appropriate collection methods through a variety of communication channels.</li><li>Deal with Council Tax and Business rates debt from Liability Order stage onwards making decisions on appropriate action.</li><li>Contacting residents and making payment plans in accordance with procedures.</li><li>Respond to residents’ enquiries via email, telephone and face to face.</li><li>Identify vulnerable customers and referring to help and support via the Councils Benefit and Financial Welfare team.</li><li>Collecting overdue income and reducing debt.</li><li>When required meeting residents either via Teams or face to face at Council premises to support and assist them. </li><li>Attending Liability Order Court hearings and dealing with resident’s enquiries. </li><li>Reviewing and monitoring different stages of debt and making decisions on the next steps.</li></ul>It is essential you have experience of working within a financial services environment such as Revenues and Benefits, credit control, account reconciliation or a similar related office environment. Additionally, you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. If this sounds like the role for you, then we would encourage you to apply today.The successful post holder will be subject to a Standard DBS check. Interviews will be held on 11-12 SeptemberIf you would like to have an informal discussion with the recruiting manager please call Karen Powell on 01634 333732Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels:Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.Revenues and Benefits are seeking a Debt Recovery Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profileFor further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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Corporate Debt Assistant

Children Matter in Medway - that was the feedback following the Inspection by Ofsted of Medway's Children's Services, who were recently rated 'GOOD'.Medway Council has recognised the need to build upon the current in-house services and develop its own residential children's home and workforce providing a stable, caring environment where children feel safe, secure, valued, and supported.This is an exciting opportunity to work in a new children's home. The property is set in a beautiful location in Upnor, offering the perfect setting for the home.We have recruited a strength-based management team and are looking to the next phase of recruitment. Our priority is to recruit a team of Support Workers, with the right values, behaviours and attitudes that match that of the management team and the wider workforce that is Medway Council. It is not essential to have direct experience of working in a children's home, but experience of working with children and young people would be beneficial.You must have a desire to work with children and young people and want to make a positive impact on their lives. The role is challenging and rewarding, and you will need to be resilient and empathetic as well as being a positive role model.No two days are the same, the work is varied, and the children are individuals with individual needs but as a general rule you will enjoy taking part in a wide variety of activities, encouraging of hobbies and interest, supportive of positive behaviour, show a keen interest in the children's education, promote healthy lifestyle and wellbeing, be a good listener and provide appropriate advice and guidance and encourage the development of life skills in preparation for adulthood and much more!The working environment is exceptional, with excellent facilities including a large garden with vegetable plots and a small orchard; there is ample car parking for staff and visitors. The interior has been renovated to a high standard and provides space for children to engage in a variety of activities.This is a fantastic opportunity to join Medway Council and all that working for a local authority has to offer. If you believe you have skills and are willing to learn and develop as a practitioner and are ready for a new challenge, we would like to hear from you.Please note we cannot offer sponsorship for this role Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Eden House are seeking to appoint Residential Support Workers. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.<h4>About you</h4><ul><li>Educated to GCSE standard.</li><li>NVQ 3 – Level 3 Diploma (QCF) qualified in Children and Young People’s workforce (or equivalent) is desired but not essential, a willingness to work toward this qualification is essential.</li><li>Have experience of working with children and young people</li><li>Ability to develop an understanding of trauma informed care.</li><li>You will hold a full driving licence.</li><li>In return we offer you:</li><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice and counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></li></ul>Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including Upnor and the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. Working at Medway Council means that you get to be part of a workforce, working alongside talented, professional colleagues to drive forward change to transform the lives of children.To ApplyPlease complete an online application.If you would like to email: Jessie Hammell, leaving a contact number and Jessie will call you for an informal chat.<a href="mailto:Jessie.Hammell@medway.gov.uk" target="_blank">Jessie.Hammell@medway.gov.uk</a> Shortlisted candidates will be invited to interview in person.We reserve the right to close this vacancy at any time prior to the closing date.This post is subject to an enhanced Children’s DBS check.For more information on our roles within Children’s Services please visit <a href="https://www.medway.gov.uk/childrenservicesjobs" target="_blank">https://www.medway.gov.uk/childrenservicesjobs</a><h4>Important Information</h4>Please note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email <a href="mailto:cscrecruitment@medway.gov.uk" target="_blank">cscrecruitment@medway.gov.uk</a>Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.<h4>How to apply</h4>If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Residential Support Worker

At Medway Council, we have bold ambitions for the future across everything we do. We are ambitious for our children and young people to ensure they have the very best start in life and can achieve their full potential.As a Head of Service, you will report to the Assistant Director of Children’s Services, providing strategic leadership, vision and direction within your service area, ensuring practice and values deliver positive outcomes for children, young people and their families.You will also work closely with our key partners across education, health and police to influence across the system.A qualified social worker, you’ll be a collaborative team player with the ability to build and sustain strong staff teams. You will also have a relentless focus on practice and keeping children at the centre of our thinking and planning as we work together to achieve positive outcomes.Following the recent appointment of our permanent Assistant Director, we are now recruiting to three Heads of Service roles:<ul><li>First Response</li><li>Children’s Social Work Teams</li><li>Children and Young People with Disabilities</li></ul>This advert is Head of Service - First Response.<h4>Why Medway?</h4>Supportive culture: You’ll join a team that values collaboration, professional development, and staff wellbeing. Medway invests in its people—offering mentoring, training, and clear pathways for career progression.Leadership that listens: Senior leaders are visible, approachable, and genuinely invested in creating a culture of openness and accountability. Your voice matters at Medway.Recognition &amp; impact: Your work will not go unnoticed. Medway celebrates success and encourages innovation, giving you the platform you need to make a real impact.<h4>We are proud to offer a range of benefits including</h4><ul><li>A generous annual leave entitlement up to 30 days plus bank holidays.</li><li>An excellent local government pension scheme.</li><li>Free car parking.</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). </li><li>Relocation package of up to £8,000.</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to professional development and support including Community Care Inform.</li></ul><h4>About you</h4><ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent.</li><li>Be registered with Social Work England.</li><li>NVQ level 5 in Management or equivalent management qualification.</li><li>Extensive management experience including the management of change. </li><li>Significant experience directly related to the area of specialism.</li><li>Experience in successfully planning for and contributing to the Ofsted inspection process.</li><li>Extensive understanding of the legislative and policy framework around providing services to children, young people, and their families.</li><li>Experience of working within a Signs of Safety framework.</li><li>Evidence of continuous professional development.</li><li>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.</li></ul><h4>Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.<h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Head of Service - First Response team

We are looking for a School Crossing Patrol to ensure the safety of children, and other pedestrians, crossing the road at a designated point between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users.To carry out the Council’s policy with regard to the SCP Service which includes Health and Safety Procedures.To use all uniform and equipment provided for the safety of yourself, children and all other members of the public, especially when stopping traffic on the Highway.Maintain control over children who are awaiting your instructions to cross. When children need to cross the road, the post holder will walk to the middle of the road, wait for a gap in traffic and then escort the children across the road.Report any problems or difficulties to the Manager of the SCP Service.The post holder will report any concerns regarding children’s behaviour to the appropriate person.The post holder may be required to write a report about any incidents.The post holder will be required to use a stop sign.The post holder will be required to communicate with members of the public and may be exposed to verbal abuse from parents and members of the public.There is a need for concentrated sensory attention in short periods The successful post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager please call Leanne Adams on 01634 331743.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport &amp; Parking are seeking a School Crossing Patrol to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information- </h4><h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile</h4>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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School Crossing Patrol - Hoo St Werburgh

We are looking for a School Crossing Patrol to ensure the safety of children, and other pedestrians, crossing the road at a designated point between specified times. The discharge of these duties must not be to the detriment of the welfare of other road users.To carry out the Council’s policy with regard to the SCP Service which includes Health and Safety Procedures.To use all uniform and equipment provided for the safety of yourself, children and all other members of the public, especially when stopping traffic on the Highway.Maintain control over children who are awaiting your instructions to cross. When children need to cross the road, the post holder will walk to the middle of the road, wait for a gap in traffic and then escort the children across the road.Report any problems or difficulties to the Manager of the SCP Service.The post holder will report any concerns regarding children’s behaviour to the appropriate person.The post holder may be required to write a report about any incidents.The post holder will be required to use a stop sign.The post holder will be required to communicate with members of the public, and may be exposed to verbal abuse from parents and members of the public.There is a need for concentrated sensory attention in short periods The post holder will be subject to an Enhanced DBS check. If you would like to have an informal discussion with the recruiting manager please call Leanne Adams on 01634 331743. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Transport &amp; Parking are seeking a School Crossing Patrol to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information- </h4><h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile</h4>For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.





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School Crossing Patrol (Wainscott Primary School)

Join Us in Making a Difference – Be the Link That Helps Find a Place Called Home We’re on the lookout for a driven, positive, and passionate individual to step into an exciting new role that plays a vital part in delivering Medway’s Sufficiency Strategy for Children in Care. Based within our dynamic Children’s Services ,Commissioning and Placements Team, this position acts as a central bridge between strategic commissioning and operational social care teams , a role where your impact will truly matter. We’re seeking someone who brings not just experience, but creativity, energy, and a solution focused mindset. You’ll need to be highly organised, a natural relationship builder, and confident working across both internal teams and external partners to improve outcomes for children and young people. Ideally, you’ll bring experience from within Children’s Services or the Provider market, alongside strong analytical and communication skills. Applications from social care professionals are warmly welcomed. Most importantly, you’ll share our commitment to finding the right homes for our children and developing high quality, person centred care and placement options. You’ll be joining a high performing team with a strong, supportive culture where people feel valued and inspired in their work. This is more than a job – it’s a chance to help shape better futures. Are you ready to make your mark? If you would like to have an informal discussion about the role, Please contact : Danny Mateer - Access to Resources Manager - 07800504416 John Taylor - Service Manager – Commissioning and Placements - 07970351920 <h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>Hybrid working style - can work from home or in the office</li></ul><h4> Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. Wording for open recruitment (against any level in the CPF): Commissioning are seeking to appoint a Placements Officer. You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profile<h4>Equal Opportunities Commitment Statement</h4>Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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Placement Officer

Are you passionate about making a difference in the lives of children and young people with special educational needs and disabilities (SEND)? We’re looking for a dedicated and highly organised individual to join our team as an Education, Health and Care (EHC) Assessment Officer.About the RoleIn this vital role, you will be responsible for managing the Education, Health and Care Needs Assessment (EHCNA) process and producing high-quality Education, Health, and Care (EHC) plans within statutory timeframes. Your work will span all educational phases—from Early Years through to post-16—ensuring that each plan reflects the unique needs and aspirations of the child or young person.You’ll gather and analyse information from a range of sources and collaborate closely with professionals across education, health, and social care to identify and deliver meaningful outcomes.What You’ll Be Doing‒ Managing a large and varied caseload in a fast-paced environment.‒ Drafting clear, outcome-focused EHC plans based on comprehensive assessments.‒ Communicating regularly with parents/carers, education providers, and multi-agency professionals.‒ Using data sets to inform your daily work and decision-making.‒ Leading and representing Medway Council at key meetings, including co-production sessions, Ways Forward meetings, supporting tribunals team, and other operational discussions.‒ Ensuring compliance with all relevant legislation, including the Children and Families Act 2014 and the SEND Code of Practice (2015).What We are Looking For‒ Excellent organisational and time management skills.‒ Strong communication and interpersonal abilities.‒ A sound understanding of SEND legislation and statutory processes.‒ Confidence in working independently and collaboratively in a multi-agency environment.Additional Information‒ As a customer-facing role, applicants must meet the language requirements outlined in Part 7 of the Immigration Act 2016, demonstrating a proficient command of spoken English/Welsh.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Officer (EHC Coordinator)

We are looking for a proactive and experienced Deputy Assessment Hub Lead – EHC (Senior EHC Coordinator) to join our busy and dedicated team. In this key leadership role, you will support the Team Manager in overseeing the Education, Health and Care Needs Assessment (EHCNA) process, ensuring that statutory timelines are met, and that high-quality Education, Health and Care Plans (EHCPs) are produced in line with the SEND Code of Practice and the Local Authority’s values and procedures.Key Responsibilities‒ Support the Team Manager in managing the 20-week statutory EHC assessment process across all educational phases, from Early Years to Post-16.‒ Ensure EHCPs are developed using comprehensive assessment information and reflect the needs and aspirations of children and young people.‒ Promote the effective use of the SEND case management system, ensuring accurate and timely updates by staff.‒ Provide quality assurance for EHCPs and support staff in maintaining high standards of practice.‒ Collaborate with multi-agency professionals to ensure that EHCP outcomes are clearly identified and delivered.‒ Assist in monitoring and reviewing assessment timelines and outcomes to ensure compliance and effectiveness.‒ Support the training and development of assessment officers, offering supervision, guidance, and case discussion support.‒ Provide expert advice to colleagues, service users, and partner agencies on SEND processes and legislation.‒ Enhance communication and collaboration across services and stakeholders to improve outcomes and inclusion.‒ Contribute to the SEND service’s inclusion agenda by ensuring appropriate school placements that meet individual pupil needs.‒ Manage a small caseload of complex cases, applying your expertise to support positive outcomes.What We’re Looking For‒ A strong understanding of what makes an effective EHCP and the statutory assessment process.‒ Experience in supporting or managing SEND statutory processes.‒ Excellent organisational, communication, and leadership skills.‒ A collaborative and child-centred approach to service delivery.‒ In-depth knowledge of the SEND Code of Practice (2015) and relevant legislation.In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Hub Lead Deputy (Senior EHC Assessment Officer)

We are seeking a dedicated and experienced Assessment Hub Lead – EHC (Team Manager) to join our busy and high-performing team. In this pivotal role, you will lead and support the Education, Health and Care Needs Assessment (EHCNA) team to ensure the statutory 20-week assessment process is delivered effectively and that high-quality Education, Health and Care Plans (EHCPs) are produced in line with the SEND Code of Practice and the Local Authority’s values, policies, and procedures.Key Responsibilities<ul><li>Oversee the EHCNA process, ensuring statutory timescales are met and EHCPs are of a consistently high standard.</li><li>Champion the effective use of the SEND case management system, ensuring accurate and timely updates by all team members.</li><li>Provide leadership and quality assurance to ensure EHCPs reflect best practice and are centred around the needs of children and young people.</li><li>Ensure that children, young people, and their families are at the heart of all decisions and actions taken by the team.</li><li>Work collaboratively with families, schools, settings, and wider stakeholders to coordinate assessments and support that maximise outcomes.</li><li>Chair key decision-making panels, including Decision to Assess and Decision to Issue.</li><li>Manage a small team of officers, providing supervision, guidance, and support to ensure effective delivery of statutory responsibilities.</li><li>Lead on staff development, identifying training needs and supporting professional growth.</li><li>Offer expert advice and support to colleagues, service users, and partner agencies.</li><li>Promote inclusive practices and ensure that school placements are appropriately matched to the needs of each pupil.</li></ul>What We are Looking For<ul><li>A strong understanding of what constitutes a high-quality EHCP and the statutory assessment process.</li><li>Proven leadership experience within SEND services or a related field.</li><li>Excellent organisational, communication, and interpersonal skills.</li><li>A collaborative and child-centred approach to service delivery.</li><li>In-depth knowledge of the SEND Code of Practice (2015) and relevant legislation.</li><li>Appropriate staff management in line with Council’s processes and procedures</li><li>Transparent decision making with consideration to Council’s budgets and effective use of public funds</li></ul>In return we will offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li></ul>Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.You can demonstrate knowledge, experience and skills to allow you to perform within this role. You will identify, through application, how you meet the elements detailed within the person specification, at either Level A, B or C. You will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.<ul></ul>

Assessment Hub Lead - EHC Team Manager

Following recent investment in additional management capacity across the service, we are now looking for passionate Assistant Team Managers in the Children and Young Peoples Disability Teams who can commit to making a difference to our children in Medway. Reporting to a Team Manager, as an Assistant Team Manager you will lead and manage a small team of social workers and create a supportive and collaborative team environment. Assistant Team Managers do not hold a caseload. You will deliver high quality supervision and support social workers in the management of cases ensuring that high quality practice is delivered to safeguard and promote the wellbeing of vulnerable children and young people. As an Assistance Team Manager you will ensure assessments, care planning, and interventions are timely, effective, and child-centred. Promote a culture of continuous improvement and reflective practice. You will work collaboratively with families, schools, health professionals, and other partners. You will be joining an experienced and dedicated social work team who have relationship and strengths-based work with children and families at the core of their practice. The team offers support to children and young people who have a disability and are supported under Child in Need plans, Child Protection plans and Children who are in Care. We also support children who require Mental Health Capacity Assessments and Court of Protection Applications. Children matter in Medway, and so do you. It’s an exciting time to join us as we offer competitive pay and conditions and hybrid working. We are committed to helping you to grow and develop throughout your career and reach your full potential. Our practice development offer, whether you are a manager or practitioner, ensures you will be guided, supported and cared for.Whether you are an experienced social worker ready for the next step or an existing Assistant Team Manager we’d like to hear from you.Our OfferWe are proud to offer a range of benefits including –<ul><li>A market allowance of £6,000 per annum (payable in 12 equal instalments)</li><li>A retention payment of £3,000 per annum (payable in April, following 1 years service in Medway)</li><li>A generous annual leave entitlement up to 30 days plus bank holidays</li><li>An excellent local government pension scheme</li><li>An essential car user allowance with option to apply for a lease car after six months.</li><li>Free car parking</li><li>Hybrid working - enabling you to work from home/office (minimum of 2 days per week will be required in the office). Assessment Teams are office based for duty weeks.</li><li>Relocation package of up to £8,000</li><li>A range of staff benefits and discounts including access to fantastic discounts and savings on shops and services, travel discounts, health and wellbeing support, and an employee assistance service.</li><li>Access to <a href="https://www.medway.gov.uk/info/200255/childrens_social_worker_jobs/759/professional_development" target="_blank">professional development and support</a> including Community Care Inform.</li></ul> About You<ul><li>You will hold a recognised Social Work qualification eg. Degree in Social Work, PGC in Social Work, CQSW, DipSW or equivalent and be registered with Social Work England.</li><li>You will have successfully completed your ASYE </li><li>You will have a full driving licence and access to a vehicle for work purposes.</li></ul>For further information on the qualifications, skills and experience required, please refer to the Job Profile and Person Specification.This position is subject to an Enhanced Children’s DBS Check. Our organisation:Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Important Information-Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.





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Assistant Team Manager - Children and Young People Disability Team 

How would you like to be part of an enthusiastic, fast paced, friendly team while making a difference to the children and young people of Medway?We have an exciting opportunity for the right person to join the Business Support Team as a Referral Information Officer.You will be the first point of contact for members of the public and professionals who may have safeguarding concerns for Children.You should have experience of providing a comprehensive administrative support service to multiple teams. You will have a good knowledge of Microsoft Office and be experienced in taking high quality minutes. The role requires good teamwork as well as the ability to work independently to meet the needs of the serviceYou will be educated to GCSE level or equivalent in English and Maths, together with NVQ3 in Business Administration and/or equivalent experience.This role is subject to a Standard DBS check.<h4>In return we offer you</h4><ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker</li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>Hybrid working style - can work from home or in the office</li></ul><h4> Our organisation</h4>Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.We provide all local Government services for a quarter of a million people, looking after <a href="http://www.medway.gov.uk/schoolsandeducation.aspx" target="_blank">education</a>, <a href="http://www.medway.gov.uk/binsrubbishandrecycling.aspx" target="_blank">environment</a>, <a href="http://www.medway.gov.uk/carehealthandsupport.aspx" target="_blank">social care</a>, <a href="http://www.medway.gov.uk/housing.aspx" target="_blank">housing</a>, <a href="http://www.medway.gov.uk/planningandbuilding.aspx" target="_blank">planning</a>, <a href="http://www.medway.gov.uk/businessandinvestment.aspx" target="_blank">business</a> and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.First Response are seeking a Referral Information Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.If you would like to have an informal discussion with the recruiting manager please call Sarah Featherstone, Group Manager, on 01634 334173 Interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, if your application is successfully shortlisted. <h4>Important Information</h4>Applicants must be able to demonstrate all essential requirements as listed in the job profileEqual Opportunities Commitment StatementMedway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or ageFor further information please refer to the Medway information pack available as a download or to view onlinePlease be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.We reserve the right to close this vacancy at any time prior to the closing date.If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.





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48 Jobs in Ashford, UK