Registered Manager - Domiciliary Care

We are seeking a dedicated and experienced CQC Registered Manager to lead our Domiciliary Care Services - Community Reablement Team and Charles Clore Court. These services include a community-based team and an Extra Care Housing Scheme, both of which are well-established and renowned for their professionalism and commitment to delivering exceptional care. As the Registered Manager, you will oversee operations, ensure compliance, and uphold the highest standards of safety and service quality.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

As the CQC Registered Manager, you will:

• Provide strong leadership and management to ensure both services meet CQC standards and maintain a ‘Good’ rating or higher.
• Play a key role in planning and developing services to meet evolving needs and priorities, aligning with government legislation and local objectives.
• Actively support staff development, monitor and evaluate service provision, and collaborate effectively with all stakeholders to enhance service delivery.
• Build and maintain positive, influential relationships within the Directorate and with key partners, including health organizations, voluntary sector and representative groups from the service user and carer community.

 

This role offers a dynamic opportunity to shape services and make a meaningful impact in a supportive and professional environment.

Duties will include:

• Ensure CQC compliance and optimize customer satisfaction for both CRT and CCC services.
• Collaborate with internal teams to monitor performance, analyse data, and drive service improvements.
• Build and maintain effective relationships with stakeholders, including customers, carers, health, and housing professionals.
• Oversee complaints management, risk assessments, safeguarding, and health and safety measures in line with council policies.
• Support staff recruitment, retention, training, and development, including formal supervisions and appraisals.
• In line with HR policies you will manage sickness absence and poor performance to achieve positive outcomes for staff and service delivery.
• Contribute to strategic planning, service development, and adherence to council policies and statutory requirements.

 

You’ll be part of a highly skilled and committed Adult Social Care Team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of TEAM Reading, playing your part in making Reading a healthy, successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

 

Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

 

A competitive salary alongside a range of benefits including:

• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
• A wide range of flexible working opportunities
• Modern working environment at the Civic Offices in the heart of Reading
• Local Government Pension Scheme (LGPS)
• Life Assurance - three times your annual salary (for members of the LGPS)
• On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
• Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
• Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

For more information on the role please contact Sue Kelly - Service Delivery & Development Team Manager – sue.kelly@reading.gov.uk  

 

Closing date: Sunday 16^th March 2025
Interview date: To be confirmed

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Visit: www.moretoreading.co.uk to find out more about Reading’s Community & Adult Social Care Services. It’s a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.