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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5375/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5376/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/5379/Revenues_Officer_Job_Accountabilities_Sept_25.docx" target="_blank">Revenues_Officer_Job_Accountabilities_Sept_25</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.
We are looking for an experienced and enthusiastic&nbsp;Revenues Officer&nbsp;to join our successful team to work on&nbsp;Council Tax and Business Rates&nbsp;
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire,&nbsp;one of the most economically productive and innovative areas of the country.&nbsp; The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic&nbsp;Revenues Officer&nbsp;to join our Revenues and Benefits team.
The Role:
Working in our Revenues Team, you will report to a Senior Revenues Officer and the Revenues Team Leader.
Your role will involve:
<ul>
<li>Working within a team dealing with all aspects relating to the accurate and prompt processing of work associated with Council Tax and Business Rates, from the creation of properties or accounts in the databases to the recovery and enforcement of Council Tax and Business Rate arrears.</li>
</ul>
<ul>
<li>&nbsp;Ensuring that matters relating to Council Tax and Business Rates are dealt with promptly, balancing the need to support the delivery of a personalised service to residents with the need to protect the council’s financial interests</li>
</ul>
<ul>
<li>
Being able to communicate effectively and courteously with members of the public and other council departments in writing, by phone, or in person</li>
</ul>
What we are looking for:
<ul>
<li>You will have experience of administering Council Tax and/or Business Rates accounts.</li>
<li>You will have experience of a council tax system, preferably the Capita Academy System</li>
<li>You will be able to produce clear and concise written communication.</li>
<li>You will have the ability to meet challenging deadlines</li>
<li>You will be able to undertake repetitive and high volume of tasks whilst maintaining attention to detail and accuracy.</li>
<li>You will be able to work both as part of a team and also on own with minimal supervision.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including the opportunity to be predominantly home-based for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.&nbsp;</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 27th October.
If you wish to discuss this position informally, please contact&nbsp;Elaine Henderson, Revenues Service Lead on&nbsp;<a href="mailto:elaine.henderson@rbwm.gov.uk" target="_blank">elaine.henderson@rbwm.gov.uk</a>&nbsp;or Catherine Palmer, Revenues Team Leader on&nbsp;<a href="mailto:catherine.palmer@rbwm.gov.uk" target="_blank">catherine.palmer@rbwm.gov.uk</a>&nbsp;to arrange a call.

Revenues Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/4706/_Financial_Assessment_Officer_-_JD_-_G6.pdf" target="_blank">_Financial_Assessment_Officer_-_JD_-_G6</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Financial Assessment Officer
We have a fantastic opportunity to available for a Financial Assessment Officer to join our Financial Assessments &amp; Payments Team within Adult Social Care here at Wokingham Borough Council, on a full time, 12-month fixed term contract.
As Financial Assessment Officer, you will be part of the Financial Assessments &amp; Payments Team within Adult Social Care. This role is responsible for determining whether individuals are required to contribute financially towards the cost of their care, in accordance with the Council’s policy and the Care Act. Where applicable, the role also involves ensuring that individuals receive their full entitlement to welfare benefits and allowances.
Benefits
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐&nbsp;A generous annual leave entitlement of 28 days (rising to 33 days after 5 years continued local government service, plus Bank Holidays
⭐ An excellent local government pension scheme
⭐ An employee assistance programme including 24/7 wellbeing helpline
⭐&nbsp;A range of local &amp; lifestyle discounts
⭐ Use of a free onsite gym (located at Shute End office)
⭐ Salary sacrifice car &amp; cycle to work schemes
⭐ And much more
Key responsibilities:
<ul>
<li>Conducts financial assessments and annual reviews under the Council’s Charging Policies and other legal frameworks, through desk-based work, in accordance with defined legislation, procedures and timescales so that the Council may correctly charge for social services care packages, respite and residential care.</li>
<li>Ensure that assessments and case visits are dealt with correctly and in a timely manner, giving advice and guidance as required</li>
<li>To obtain, record, review, verify and collate financial information/evidence for financial assessment and to undertake all aspects of the financial assessment work both for non-residential adult social care charging and Charging for Residential accommodation within agreed timescales to meet team targets. This could be through a variety of channels including home visits, appointments at the Council’s Offices, e-mail, post, or telephone.</li>
<li>Keep updated with current legislation and government changes, specifically in connection with the Care Act 2014 and the Mental Capacity Act 2005.</li>
<li>To help train and coach colleagues on the team including new colleagues and cross training within the team as well as attendance at relevant meetings.</li>
</ul>
Candidate requirements
<ul>
<li>Experience of working in an office environment.</li>
<li>A commitment to embracing change.</li>
<li>The ability to interpret, extract and assess important information.</li>
<li>The ability to work with volume and be accurate.</li>
<li>Customer service ethos, striving to continually improve.</li>
<li>The ability to work on their own initiative and take ownership as well as working as part of a team.</li>
<li>Working with colleagues to achieve service performance targets.</li>
<li>Good IT skills.</li>
</ul>
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Or for an informal discussion, please contact Lynn Smith - <a href="mailto:lynn.smith@wokingham.gov.uk" target="_blank">lynn.smith@wokingham.gov.uk</a>
Closing Date: 19th October 2025, 11pm
Interview Date:&nbsp;TBC
Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful.&nbsp; Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.&nbsp;
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.

Wokingham Borough Council

Financial Assessment Officer

<ul></ul>





The role will usually require you to work remotely from home 3 days a week, but the role may require you to work from the Civic Offices as and when necessary.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role 
You would be required to:
<ul>
<li>Deliver personalised debt advice including completing appointments and casework to prepare financial statements, review income and outgoings, and explore debt options to help clients make informed decisions.</li>
<li>Maximise income reduce outgoings including completing benefit checks, providing advice and support to make applications, maintain claim and challenge decisions and accessing social tariffs.</li>
<li>Assess and review Discretionary Housing Payment and Council Tax Support applications in line with legislation and policy.</li>
<li>Deliver excellent customer service responding to internal and external enquiries across multiple channels with professionalism, empathy, and efficiency by resolving issues at first contact where possible.</li>
<li>Maintain accurate records of all advice, actions, and financial awards in line with data protection and council standards, contributing to performance targets and service quality.</li>
</ul>
Reading Borough Council is seeking a dedicated and empathetic Debt Advice Officer to join our Tenant Services team. In this vital role, you’ll support tenants and residents across Reading to manage their finances, maximise income, sustain tenancies, and prevent homelessness. You’ll work as part of a collaborative team delivering a high-quality, customer-focused service across multiple access channels including face-to-face, telephone, email, and text.
You’ll be the first point of contact for many service users, responding promptly and professionally to enquiries. Using your knowledge of relevant policies and procedures, you’ll aim to resolve issues at the first point of contact and provide tailored support to those in financial difficulty.
Key Responsibilities Include:
<ul>
<li>Respond promptly and professionally to customer enquiries across multiple channels, resolving issues at first contact where possible.</li>
<li>Provide tailored debt advice and budgeting support to tenants and residents, including preparing Standard Financial Statements and prioritising debts.</li>
<li>Assist service users with welfare benefit claims, backdating requests, and challenging decisions using legislation and policy.</li>
<li>Promote financial inclusion, digital access, and safer borrowing practices such as Credit Unions.</li>
<li>Assess and review applications for Discretionary Housing Payments and Council Tax Support accurately and efficiently.</li>
<li>Conduct outreach appointments and home visits where necessary, following lone worker procedures.</li>
<li>Maintain accurate records and contribute to team performance targets and KPIs.</li>
<li>Collaborate with internal teams and external organisations to improve service delivery and integration.</li>
<li>Attend community events and deliver training sessions to raise awareness of financial support services.</li>
</ul>
About you
The following experience is required for this role:
<ul>
<li>A good general education, including GCSE (or equivalent) in English and Maths.</li>
<li>Experience supporting the public in an advisory role, ideally involving housing, welfare, or debt advice.</li>
<li>Confidence using computer systems to manage casework, write correspondence, and maintain accurate records.</li>
<li>The ability to work independently, using sound judgement to research issues and provide clear, practical advice.</li>
<li>Strong verbal and written communication skills, with the ability to adapt your approach to different audiences.</li>
<li>Resilience and good time management to handle competing priorities in a fast-paced, emotionally demanding environment.</li>
</ul>
We’re looking for someone with a strong understanding of welfare benefits, debt solutions, and financial inclusion. You’ll have excellent communication skills and the ability to handle sensitive situations with professionalism and empathy. Experience in supporting vulnerable individuals and a commitment to equality, diversity, and safeguarding are essential. You should be confident working independently and collaboratively in a fast-paced, customer-focused environment..
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading
Drive Efficiency - create an environment in which resources are used efficiently and employees’ skills are developed and used effectively
Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential&nbsp;
Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
<ul>
<li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave</li>
<li>A wide range of flexible working opportunities</li>
<li>Modern working environment at the Civic Offices in the heart of Reading</li>
<li>Local Government Pension Scheme (LGPS)</li>
<li>Life Assurance - three times your annual salary (for members of the LGPS)</li>
<li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li>
<li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li>
<li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li>
</ul>
To arrange a confidential discussion on this position please contact David Pidduck at <a href="mailto:David.Pidduck@reading.gov.uk" target="_blank">David.Pidduck@reading.gov.uk</a>
Closing Date: Friday 26th September 2025
Interview Date: 8th October 2025
Interview Process: Interviews will be completed via Microsoft Teams and will be booked to be completed within 45 minutes
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

3 Benefits And Revenues Jobs in Berkshire, UK