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<a href="index.cfm?fa=jobs.accessapplication">Load Application</a><h4>Recovery Officer </h4>Recovery OfficersPermanent, Full-Time – Part-Time and Flexible Working Arrangements Considered Hybrid Working (minimum one day per week in the office) Salary: Scale 5, SCP 17–21 (£31,022 – £33,143 per annum)Advert closing 21st November however, we reserve the right to close the advert earlier if we receive a high volume of applications.We are seeking motivated and professional individuals to join our Recovery Team.Following a successful recruitment campaign, we have appointed two new team members and are continuing to expand the service. If you are interested in this opportunity, we encourage you to apply promptly.About the RoleThis is a varied and rewarding position within our Revenues and Recovery Service. You will be responsible for the collection of outstanding Council Tax, Business Rates, Housing Rents and other income owed to the Council.Key duties include:<ul><li>Negotiating payment arrangements with customers and maintaining accurate records</li><li>Deciding appropriate recovery actions in line with legislation and policy</li><li>Liaising with customers, internal departments, Enforcement Agents and advice agencies</li><li>Preparing documentation for court proceedings and supporting hearings</li><li>Administering recovery processes including reminders, summonses, enforcement and insolvency</li></ul>Experience of using a revenues IT system is desirable but not essential, as full training will be provided.What We Are Looking For<ul><li>Recent experience in debt recovery or collections within the public or private sector</li><li>Competence in Microsoft Office and ideally a revenues or collections system</li><li>Strong communication skills and the ability to negotiate sensitively in challenging situations</li><li>Awareness of equality and diversity and the ability to respond appropriately to individual needs</li></ul>If you have any questions about the role or would like an informal chat, please contact Matt Wynn at <a href="mailto:MWynn@castlepoint.gov.uk" target="_blank">MWynn@castlepoint.gov.uk</a>Why Work for Castle Point Borough Council?Castle Point Borough Council employs approximately 350 staff and delivers over 150 services to the local community. We are committed to providing high-quality, financially sustainable services, improving performance, and supporting strong, healthy communities.Our Values: Trust | Respect | Improving and Learning | Customer FocusOur CommitmentWe are proud to be a Disability Confident Leader and guarantee an interview for disabled applicants who meet the minimum criteria. We also guarantee interviews for veterans and care leavers who meet the minimum criteria.Castle Point Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. <h4>Related Documents</h4><ul><li><a href="view/jobs/docs/Jobs/PRIVACY NOTICE FOR EMPLOYEES 2025.pdf">PRIVACY NOTICE FOR EMPLOYEES 2025.pdf</a> (238kb)</li><li><a href="view/jobs/docs/0000\600/661/Job Profile - Recovery Officer.pdf">Job Profile - Recovery Officer.pdf</a> (151kb)</li></ul>





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Castle Point Borough Council

Recovery Officer

Job DescriptionSenior Debt Court OfficerGrade ESalary: £39,027 - £44,463 per annum12 Months Fixed Term Contract37 Hours per WeekSituated on the River Thames, Thurrock is an ambitious unitary with vision and opportunities for its residents and businesses.Thurrock’s Debt Management Team is a highly recognised services having been nominated twice for the IRRV (Institute of Revenues Rating and Valuation) Most Improved Team of the Year Award and was in the finalists in 2012 and achieved a Bronze Award in 2013.The team are currently looking for an experienced Senior Debt Court Officer to join this dynamic team. You will be responsible for effectively managing the major processes involved in the collection of the various Portfolios of Debt owed to the Council.&nbsp;Whilst working in the Debt Management Team, you will be taking your selected cases through the Court Processes by attending and presenting the cases at County Court and attending Magistrates Court Hearings for both Liability Order Hearings and Committal Means Enquiry Hearings.The ideal candidate will have:<ul> <li>Confidence to be able to manage difficult conversations</li> <li>A knowledge of debt collection processes (Ideally Council Tax, Non Domestic Rates and Sundry)</li> <li>A knowledge of the Money Claims on Line (MCOL) process</li> <li>A knowledge of the County Court processes and methods of enforcement</li> <li>A clear understanding of the Charging Order, Bankruptcy and Committal processes</li> <li>A full knowledge and understanding of the Thurrock Fair Debt Policy</li> <li>Experience using negotiation skills</li> <li>Experience of communicating with members of the public.</li> <li>A full knowledge of the Means Enquiry process for Committal Hearings</li></ul>&nbsp;In return for your time and commitment, we offer:<ul> <li>Generous annual leave entitlement – 25 days rising to 30 after 5 years’ service</li> <li>Flexible working to support a good work life balance</li> <li>An excellent Employee Assistance Programme</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Reflective supervision and management support</li></ul>DBS Check: A Disclosure and Barring Service (DBS) Check at Basic Level is required for this post.&nbsp;Closing Dates:&nbsp;<ul> <li>Redeployment Only Applications: 6th November 2025</li> <li>Internal &amp; External Applications: 16th November 2025</li></ul>Interview date: TBCTo view the Job Profile and Person Specification please follow the link below:<a href="https://thurrockc.sharepoint.com/:b:/r/sites/ThurrockCouncilPublicDocuments/Job%20profile%20files/Senior_Court_Officer_Job_Profile_Jan_25.pdf?csf=1&amp;web=1&amp;e=LA5Uid" target="_blank">Download Job Profile (PDF Document)</a>If you encounter an error message when opening the Job Profile link please refresh the error pageAbout usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





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2 Benefits And Revenues Jobs in Chatham, UK