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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1564/Senior_Council_Tax_Officer_-_Full_Employment_Pack.pdf" target="_blank">Senior_Council_Tax_Officer_-_Full_Employment_Pack</a></li>
</ul>

Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.



Job Title: Senior Council Tax Officer Location: Town Hall, Reigate Salary: £35,820 to £41,925 (dependent on experience) Basis: Permanent, Full time&nbsp;
 About the Role We are seeking a proactive and motivated Senior Council Tax Officer to support both the Council Tax and Recovery managers and look at working practices and productivity. In this varied and rewarding role, you will play a key part in system and process improvement, quality assurance and enforcement, whilst supervising and leading our team of Council Tax Officers. You’ll assist in annual billing and year end preparation and deal with appeals and complex cases, liaising with internal and external stakeholders to resolve issues and provide support.
This position offers an excellent opportunity for an ambitious individual seeking career development opportunities.
Some of the key responsibilities include: - Supervising and leading Council Tax officers to ensure the efficient and effective delivery of the Service. - Ensuring that staff are fully trained and provide mentoring where necessary. - Managing the administration, billing and collection processes for Council Tax. - To assist in the submission of the CTB1 return. - Ensure all communications with the public e.g. website, social media, written correspondence is easily understood, accessible and up to date.&nbsp;
About the Person&nbsp; - Are you methodical, logical, inquisitive, a good communicator and thrive under pressure?&nbsp; - Can you understand legislation and use it correctly? - Can you multi-task and identify what needs doing next?&nbsp; - Do you have experience in Revenues and are keen to escalate your career?&nbsp; - Do you have excellent written communication skills and excellent oral communication skills? - Are you able to effectively lead, coach, develop and mentor others?
The successful candidate will be required to undergo a basic DBS check.
Staff Benefits In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.&nbsp;
We provide you with competitive annual leave, and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.
Additional Information For an informal discussion about the role, please call Kimberley Sylvester, Council Tax &amp; Benefits Manager, on 01737 276494. No agencies please.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 3 December 2025 Interview date: w/c 15 December 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change.&nbsp;
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Local Government Reorganisation&nbsp; Reigate and Banstead Borough Council is part of the government’s plans for Local Government Reorganisation (LGR) scheduled to take place in April 2027. This means the current two-tier system, where services are split between Surrey County Council and district and borough councils like Reigate, will be replaced with two unitary councils made up of East and West Surrey, which will handle all local services. Reigate and Banstead Borough Council will form part of the new East Surrey unitary authority.
Although this may lead to some uncertainty for anyone considering a role with us, this process will take some time and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council(s) which may offer additional opportunities for career development and variety as part of a larger organisation.
Further information on LGR can be found here: <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.reigate-banstead.gov.uk%2Finfo%2F20435%2Flocal_government_reorganisation_lgr_and_devolution&amp;data=05%7C02%7CLauren.Hall%40reigate-banstead.gov.uk%7C680e3e011ae342f41fb808de1c600e0d%7C3055806437af4a85884416e9a1a4da60%7C0%7C0%7C638979396033020280%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=yqDoscmbeCq0199uzGl%2BfSYvDrBTud43BpxUmn4m%2FII%3D&amp;reserved=0" target="_blank">Local Government Reorganisation (LGR) and Devolution | Reigate and Banstead</a>
See '<a href="http://www.reigate-banstead.gov.uk/info/20044/your_council/915/working_here" target="_blank">Who we are</a>' as a council, to find out more about us.

Senior Council Tax Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/1584/Revenues_and_Benefits_Manager__post_no_3458__Nov_2025.doc" target="_blank">Revenues_and_Benefits_Manager__post_no_3458__Nov_2025</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
We are seeking a Revenues and Benefits Manager to lead and manage the day to day operation of our Revenues and Benefits services covering council tax, business rates, housing benefit and council tax support. You will ensure the efficient collection of local taxation, the accurate assessment of benefit claims and the timely recovery of arrears and overpayments.
You will also oversee government returns, performance reporting and service improvement initiatives, working closely with the Assistant Director of Finance to deliver high quality strategic and operational outcomes. A key part of the role will involve managing and developing our Civica Open Revenues system, ensuring data integrity, compliance with GDPR and PSN requirements and maximising efficiency through system improvements.
In addition, you will act as the council’s expert on revenues and benefits legislation, providing expert advice to members and senior officers, representing the council at tribunals and user groups and contributing to the wider financial strategy and leadership of the organisation.
About You
We are looking for an experienced and motivated leader with a strong background in Revenues and Benefits. You will ideally be a qualified member of the IRRV or bring extensive equivalent management experience and have a deep understanding of the relevant legislation, policy and operational best practice. You will bring proven experience of managing teams, setting performance targets and delivering excellent results in a complex and busy environment.
Your ability to communicate clearly, manage change effectively and inspire confidence will be key to your success. You will also have strong IT and analytical skills, ideally with knowledge of the Civica Open Revenues system. Most importantly, you will be customer focused, adaptable and committed to developing a service that is both efficient and empathetic, particularly in meeting the needs of vulnerable residents.
We welcome applications from candidates who share our values of integrity, collaboration and service excellence.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
<ul>
<li>27 – 32 days annual leave (depending on length of Local Government Service) - plus all bank holidays</li>
<li>Local government pension scheme</li>
<li>Flexi-Leave - accrue extra hours &amp; exchange for up to 2 days leave per month</li>
</ul>
<ul>
<li>Free gym membership</li>
<li>Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)</li>
<li>Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)</li>
<li>Employee Assistance Programme</li>
</ul>
The Council operates a hybrid working system where employees may work up to three days per week from home.
If you are ready to lead a high performing team and help shape a forward thinking, community focused Revenues and Benefits service, we would love to hear from you.
Closing date: &nbsp;Monday 1st December
Please note: this vacancy may close early depending on the volume of suitable applications received, so we encourage you to apply at your earliest opportunity.
No Agencies – Direct Applications Only

Hertsmere Borough Council

Revenues & Benefits Manager

We are recruiting for a Principal Revenues Officer (Technical Support) to join our Revenues and Benefits Services within the Resources Directorate.The successful candidate will be responsible for the technical integrity, functionality, and strategic development of the Revenues systems supporting Council Tax, Business Rates, and wider income streams. You will be committed to achieving positive outcomes and bring proven experience with the Civica Open Revenues system.<h4>Key Responsibilities</h4><ul> <li> Support the delivery of new releases and system migrations within the Revenues and Benefits Systems team, ensuring thorough testing and timely implementation. </li> <li> Research new initiatives and system enhancements, formulate policy, and deliver business and process improvement programmes—particularly those involving new technologies and online customer services </li> <li>Maintain and monitor the Revenues and Benefits Service systems roadmap, working closely with Corporate ICT to ensure timely progress on upgrades, releases, and scheduled jobs. </li> <li>Work within a team on annual billing and year-end system preparation.</li></ul><h4>About You</h4>We’re looking for someone who can demonstrate:<ul> <li>In-depth knowledge of Council Tax and Non-Domestic Rates procedures, regulations, and working practices.</li> <li>Strong understanding of Civica Open Revenues, including standard and bespoke interfaces, with the ability to investigate and resolve interface issues.</li> <li>Experience in automating procedures using Civica Automation and writing complex reports using DataPA and other reporting tools.</li> <li>Excellent communication and collaboration skills, with the ability to work effectively in a diverse community.</li></ul><h4>Our Offer</h4><ul> <li>Competitive salary: £54,360 – £57,495.</li> <li>Membership of the Local Government Pension Scheme.</li> <li>Generous annual leave: 29 days, rising to 33 after 5 years’ service, plus bank holidays and 3 additional days at Christmas.</li> <li>Flexible and agile working to support work–life balance.</li> <li>Access to staff money-saving schemes, including rent deposit loans and season ticket loans.</li> <li>Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.</li></ul> BenefitsTower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.





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London Borough of Tower Hamlets

Principal Revenues Officer Technical Support

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0543/Behavioural_Framework_revised_Oct_2023.docx" target="_blank">Behavioural_Framework_revised_Oct_2023</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0544/Job_Application_Guide_2018.pdf" target="_blank">Job_Application_Guide_2018</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0551/Revenue_Officer_.docx" target="_blank">Revenue_Officer_</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/0552/Pay_Scheme_01_04_2025_v2.pdf" target="_blank">Pay_Scheme_01_04_2025_v2</a></li>
</ul>

Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.
Please apply online via the link provided.
Billing and collection of Council Tax has never been more important here at Woking and we have an exciting opportunity for an enthusiastic professional to join our Council Tax Team as a Revenue Officer on a permanent basis.
The Revenue Officer will be part of a team responsible for the billing, collection and recovery of Council Tax and Business Rates. You will be customer focused, empathetic but assertive and confident in communicating both verbally and in writing, in order to deliver successful outcomes for customers and for the Council.
The Team currently work on a rota basis which involves a combination of home and office working.
Reporting to the Revenues Team Leader, the Revenues Officer will support the Customer Service team by providing advice and support for Council Tax and Business Rates queries. The role will also help to maintain our records so that we can issue bills promptly and accurately. This will include:
· Setting up new accounts and closing old accounts
· Granting exemptions and discounts
· Taking payments
· Answering both written and verbal enquiries
· Assisting in activities relating to the billing and collection of Council Tax and Business Rates
The successful applicant will be flexible, adaptable and possess the ability to learn complex legislation. Previous experience of working within a Revenues/Customer Service environment is desirable although not essential, as full training is provided. You will be working from the office primarily to ensure you are supported into the role, until you have the skills and confidence to work independently.
In return, we can offer you the chance to develop your career in a friendly and supportive team within our progressive authority, a generous annual leave and flexi-time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, flexible working plus many more excellent benefits.
The ability to converse at ease with customers and provide advice in accurate written and spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.
Local Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
 Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
 While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
UK Visa Sponsorship
We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
 All submitted information—whether supported by AI or not—must accurately reflect the applicant’s own skills, experience, and qualifications.
 Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
For more information about the role, please read the job profile attached to this advert.
For an informal discussion about the role, please contact Terry Stocks (Revenues Manager) on 01483 743231 or Rachel Evans (Revenues Team Leader) on 01483 743237.
Closing date: 4 January 2026 - 23:55pm
Interview dates:&nbsp; Week commencing 12 January 2026

Revenue Officer

<ul></ul>

Please apply online via the link provided.




<h3>Contract terms</h3>
Starting salary: HC3 (£98,457 – £115,239) Work location:&nbsp;Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type:&nbsp;Permanent Closing date: Tuesday, 25th&nbsp;November 2025 at 23:59 Expected interview date: W/c 8th December 2025
<h3>About Haringey</h3>
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
<h3>About the role</h3>
As Head of Revenues, Benefits and Tackling Inequality, you will lead the strategic and operational delivery of Council Tax, Business Rates, corporate debt collection, and welfare benefits— which collectively serves and affects every resident and business in the borough -ensuring both efficiency and a high-quality experience for residents. You’ll champion the design and implementation of Haringey’s new Tackling Inequality model, working collaboratively across council services, external partners, and the voluntary sector. A key part of your role will be owning and driving the Council’s Ethical Debt Collection Strategy, developing innovative approaches to prevent and manage resident debt corporately, improve payment accessibility, and ensure timely access to welfare support and advice. You’ll set ambitious performance targets and lead cultural and operational transformation to deliver measurable improvements and savings. Advising elected Members and enacting policy priorities will be central to your remit. You’ll also oversee the collection of over £340 million in income and the administration of £250 million in welfare benefits annually, while leading a team of approximately 140 staff.
<h3>About the team</h3>
You’ll be joining a leadership team who are passionate about high quality services for residents and will report directly to the Delivery Director for Tackling Inequality. In this pivotal leadership role, you will oversee and manage approximately 140 staff members, with three roles reporting directly to you. You’ll maintain strong working relationships with senior leaders across the council and key external stakeholders, ensuring alignment, collaboration, and shared accountability for service outcomes.
<h3>About you</h3>
You are a dynamic and visible leader with a strong track record of leading, motivating, and developing teams through periods of change and continuous improvement. You bring strategic judgement, creativity, and a solutions-focused mindset to complex challenges, consistently delivering projects that generate income or achieve savings while managing demanding budgets. Committed to service excellence and ambitious outcomes, you place residents at the heart of your work, demonstrating empathy and a deep commitment to equality and inclusion. You’re an effective communicator who builds strong relationships and influences stakeholders at all levels. With an IRRV qualification and membership, you also bring excellent IT skills and a strong grasp of digital transformation.
<h3>Working for Haringey</h3>
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.&nbsp; Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
Please note:&nbsp;we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.&nbsp;&nbsp;
Additionally, we are aware that automated emails may be diverted through to junk email folders.&nbsp; Please continue to check these through the application process.&nbsp; If you have any questions about the status of your application, please contact&nbsp;<a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

<h3>Attachments</h3>
<ul>
<li><a href="https://emea5-foc.lumessetalentlink.com/tlk/pages/fo/download_job_file.jsp?ID=QHOFK026203F3VBQBLOLOQWAQ&amp;nDocumentID=529941&amp;ptId=12604" target="_blank">SM096 Head of Revenues, Benefits and Tackling Inequality - Job Profile.pdf</a></li>
</ul>

Head of Revenues, Benefits and Tackling Inequality

<ul></ul>





We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

6 Benefits And Revenues Jobs in Esher, UK