{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746780300052,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"de84cbd8-344f-4bc2-9fef-8802555ebece","title":"Revenue Recovery Officer","employer":"Woking Borough Council","department":"","location":"Woking","locationType":2,"description":"<p>Woking Borough Council is offering a fantastic opportunity to join our busy and dedicated Revenues team as a Revenue Recovery Officer on an <strong>initial 12-month fixed-term contract.</strong></p>\n<p>If you're looking for a role where your work truly makes a difference, this is your chance to be part of a team committed to delivering exceptional service to the community.</p>\n<p><strong>What You’ll Be Doing</strong></p>\n<p>In this important role, you’ll ensure timely and effective recovery of council tax and business rates by managing all stages of the recovery cycle. Your day-to-day duties will include:</p>\n<ul>\n<li>Managing the full recovery process, including post-liability order actions</li>\n<li>Processing and monitoring enforcement steps such as bailiff referrals, insolvency cases, and charging orders</li>\n<li>Representing and supporting the Council at court, including liability order hearings and penalty notice applications</li>\n<li>Building and maintaining relationships with external partners such as enforcement agents, solicitors, insolvency practitioners, and credit agencies</li>\n<li>Handling communications with the public professionally and empathetically, both over the phone and in person</li>\n<li>Ensuring compliance with the Council’s recovery policies and customer care standards</li>\n<li>Supporting wider Revenues team activities as required</li>\n<li>Performing other duties appropriate to the role at the direction of the management team</li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<p>We’re seeking a proactive, flexible, and detail-oriented individual with a strong sense of professionalism and customer service. You’ll need to demonstrate:</p>\n<ul>\n<li>Experience or knowledge of revenue recovery processes</li>\n<li>The ability to work independently and collaboratively</li>\n<li>Confidence in representing the Council at formal proceedings</li>\n<li>Excellent communication and organisational skills</li>\n</ul>\n<p>This role requires regular attendance at the Woking Civic Offices and Court, but hybrid working is available when duties allow.</p>\n<p> </p>\n<p><strong>What You’ll Receive in Return</strong></p>\n<p>We believe in rewarding hard work and offer a comprehensive benefits package including:</p>\n<ul>\n<li>23 days annual leave, plus bank holidays - increasing with continuous service</li>\n<li>Generous flexi-time scheme, with up to two flexi days off per month</li>\n<li>Membership of the Local Government Pension Scheme</li>\n<li>Flexible benefits package (£1,700–£1,881)</li>\n<li>Discounted health and leisure memberships</li>\n<li>Opportunities for training and professional development</li>\n<li>A supportive and friendly working environment</li>\n</ul>\n<p><strong>Interested?</strong></p>\n<p>For an informal conversation about the role, please contact:</p>\n<ul>\n<li>Alicea Van Der Ryst, Recovery Team Leader – 01483 743224</li>\n<li>Terry Stocks, Revenues Team Manager – 01483 743231</li>\n</ul>\n<p><strong>Closing date: </strong>16 June 2025 - 23:55pm</p>\n<p>Interviews will be held the week commencing <strong>23 June 2025 </strong>or<strong> 30 June 2025</strong>.</p>\n<p>We look forward to hearing from you!</p>","shortDescription":"","salaryDescription":"Salary circa £24,799 plus a flexible benefits allowance of up to £1,881 per annum","publishDate":"2025-05-09T08:18:00.000Z","expirationDate":"2025-06-16T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ed581a41-3f9f-48ec-943f-eca16b7b1865.png","score":1,"featured":false,"enhanced":false},{"id":"6554c861-fc70-4cb5-b749-01e36d4a0326","title":"Caseworker Revenue and Benefits - Grade 3","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<p>We are looking for a pro-active, motivated and confident individual who is seeking a career within a busy and fast paced environment. We offer a friendly and supportive working environment and highly value our people</p>\n</div>\n<h2 class=\"item0\">Job Profile</h2>\n<p>The post holder will support the Case Team Leader for the Revenues and Benefits team to ensure work processes, standards and compliance are completed efficiently and effectively and continuously improved. </p>\n<p>The post holder will need to manage cases allocated on workflow and ensure cases are resolved as quickly and efficiently as possible. The post holder will be required to undertake some training and support as identified.</p>\n<p>Applicants will need to demonstrate previous experience in Housing Benefits as this will be their primary function with knowledge in Council Tax and Business Rates preferable as secondary knowledge areas. Applicants will need the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. </p>\n<p>In return, we offer an annual leave entitlement of 22 days, access to our flexible working scheme, pension scheme and pleasant working environment near to the town centre.</p>\n<p>This role attracts a salary between £28,724 and £31,724. Offers are usually made at the lower end of the salary band allowing for progression. This salary excludes the 2025/26 pay award which is to be confirmed.</p>\n<p>This role is classed as Agile. Office working will be needed full time during any initial training period but once completed, the successful candidate will be able to work from home part of the working week on a rota basis with colleagues. Our usual office/home working split is 50/50 for all caseworkers.</p>\n<p>The role does not provide parking. </p>\n<p><strong>Essential criteria:</strong></p>\n<ul>\n<li>Proven ability in Housing Benefits with a minimum of 1 years’ experience in new claims processing and change of circumstances</li>\n<li>Current knowledge of benefits legislation and regulations, having worked in benefits within the last 24 months</li>\n<li>Proven ability to analyse and respond to requests and understanding when to escalate a case</li>\n<li>Proven ability to be accurate, detailed and professional in approach to work</li>\n<li>Proven ability to deliver high standards and good customer service</li>\n<li>Excellent time management and organisation skills</li>\n<li>Excellent communication with people of different social, economic and professional backgrounds.</li>\n</ul>\n<p> <strong>Desirable:</strong></p>\n<ul>\n<li>Knowledge of Civica would be an advantage. </li>\n<li>Experience in training and mentoring in the Revenues and Benefits field <strong> </strong>\n</li>\n<li>Professional business qualification</li>\n</ul>\n<p> If you are interested in this busy and varied role, please apply online. </p>\n<p><strong>Closing date for applications</strong>: 11 May 2025</p>\n<p><strong>Interviews W/C: </strong>19 May 2025</p>\n<p>For an informal chat about the role, please contact Carene Alexander (Case Team Leader Revenues and Benefits) on <strong>01483 444879</strong></p>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£28,724 - £31,724","publishDate":"2025-04-25T08:40:00.000Z","expirationDate":"2025-05-11T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2385a92a-0580-4714-b289-1dddac70a20e.jpg","score":1,"featured":false,"enhanced":false},{"id":"4abacaa9-ac97-4dbf-a871-b59ab48a9910","title":"Council Tax Recovery Officer","employer":"Reigate & Banstead Borough Council","department":"","location":"Town Hall, Reigate","locationType":3,"description":"<p class=\"customHTML\"><strong class=\"customHTML\">Location of work</strong>: Town Hall, Reigate</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Salary:</strong> £31,347 - £36,618</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Basis:</strong> Permanent, Full time, 36 hours per week</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Role</strong></p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">Working within our Revenues Recovery Team, you will undertake the administration for the recovery of Council Tax, initiating recovery action in accordance with legislation and Council policy to support income maximisation. Ensuring the appropriate recovery action is taken against non-payers of Council Tax and to improve collection rates by negotiating payment plans from customers, maintaining accurate records and deciding the appropriate form of recovery action to take.</p>\n<p class=\"customHTML\"><strong class=\"customHTML\"> </strong></p>\n<p class=\"customHTML\"><strong class=\"customHTML\">About the Person</strong></p>\n<p class=\"customHTML\"><br class=\"customHTML\">• Experience and detailed understanding of the recovery and enforcement legislation in relation to Council tax<br class=\"customHTML\">• An approachable attitude with empathy and patience but show initiative and stay calm under pressure<br class=\"customHTML\">• Good time management and organisational skills to manage your own workload whilst being able to provide support to the wider team<br class=\"customHTML\">• High-quality Customer Service interaction and demonstrate excellent Customer Service skills<br class=\"customHTML\">• Excellent IT skills, using a variety of systems, including Microsoft Office applications<br class=\"customHTML\">• Use of revenues software NEC Solutions desirable but not essential</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Staff Benefits</strong></p>\n<p class=\"customHTML\"><br class=\"customHTML\">In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.</p>\n<p class=\"customHTML\">We provide you with competitive annual leave and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, and salary sacrifice schemes including a cycle lease scheme, and ‘Better’ leisure centre membership.</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Additional Information</strong></p>\n<p class=\"customHTML\"><br class=\"customHTML\">For an informal discussion about the role, please call Kirsty Warren, Council Tax Recovery Manager on 01737 276088.</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\">We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.</p>\n<p class=\"customHTML\"><br class=\"customHTML\"><strong class=\"customHTML\">Closing date</strong>: 16th May 2025<br class=\"customHTML\"><strong class=\"customHTML\">Interview date</strong>: 28th May 2025</p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"> </p>\n<p class=\"customHTML\"><strong class=\"customHTML\">Values and Behaviours</strong></p>\n<p class=\"customHTML\"><br class=\"customHTML\">Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. 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If so, we want to hear from you. </strong></p>\n<p>An exciting opportunity has become available to join the Revenues and Benefits Quality Assurance team at Elmbridge Borough Council.</p>\n<p><strong>About the Role </strong></p>\n<p>You will be responsible for assisting the Revenues & Benefits Quality Assurance Manager in providing quality assurance on the Local Taxation and Benefits functions (Council Tax, Business Rates, BID’s and Benefits).</p>\n<p>We will provide you with the necessary support and training so you may grow and develop your career.</p>\n<p>You will work closely with colleagues, customers, and external agencies to provide a high-quality service.</p>\n<p>Regular inspections will be required for sites that have been given planning permission, be it new builds, alterations or developments, where you will need to monitor their progression to establish an effective date of entry, for when they can be brought into the valuation/rating list.</p>\n<p>Please note that it is a requirement of this role to have a full UK driving licence and access to a car that can be driven for Council business purposes.</p>\n<p><strong>About the Person </strong></p>\n<ul>\n<li>You will have experience in Local Taxation or Housing Benefits administration.</li>\n<li>You will be decisive and confident in your decision-making ability.</li>\n<li>Have the ability to work independently and as part of a team.</li>\n<li>Good IT skills and previous experience using Revenues and Benefits software (preferably on the Capita Academy system) would be advantageous.</li>\n</ul>\n<p><strong>Benefit of working for us </strong></p>\n<ul>\n<li>28 days annual leave after 5 years’ continuous service</li>\n<li>Flexi-time</li>\n<li>Free employee parking</li>\n<li>Between Christmas and New Year off!</li>\n</ul>\n<p><strong>Additional Information </strong>For an informal discussion about the role, please call Jack Bolas, Revenues & Benefits Quality Assurance Manager on 01372 474 678 or email <a href=\"mailto:jbolas@elmbridge.gov.uk\">jbolas@elmbridge.gov.uk</a></p>\n<p>Closing date of Monday 12 May 2025 at 9am. 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Benefits and Revenues job vacancies in Esher

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Benefits and Revenues job vacancies in Esher

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Revenue Recovery Officer

Woking Borough Council

Salary circa £24,799 plus a flexible benefits allowance of up to £1,881 per annum

Woking (Hybrid)

Posted 27 minutes ago

Closing in 2 days

Caseworker Revenue and Benefits - Grade 3

Guildford Borough Council

£28,724 - £31,724

Millmead House Offices, Millmead, Guildford GU2 4BB (On-Site)

Posted 14 days ago

Council Tax Recovery Officer

Reigate & Banstead Borough Council

£31,347 - £36,618

Town Hall, Reigate (On-Site)

Posted 15 days ago

Closing in 3 days

Revenues & Benefits Quality Assurance Officer

Elmbridge Borough Council

£30,032 - £41,084

Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD (On-Site)

Posted 29 days ago

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