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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8365/Management_Competency_Framework.pdf" target="_blank">Management_Competency_Framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8366/Staff_competency_framework.pdf" target="_blank">Staff_competency_framework</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/8367/Revenues_and_Benefits_Compliance_Officer_JDPS_2025.doc" target="_blank">Revenues_and_Benefits_Compliance_Officer_JDPS_2025</a></li>
</ul>





Are you an experienced fraud Officer with a good understanding of Revenues and Benefits Service? Do you have an eye for details and a passion for ensuring accuracy in financial investigation? If so, we want to hear from you.
An exciting opportunity has become available to join the Revenues and Benefits team at Hastings Borough Council.
It is an essential requirement that the candidate has experience of working in a Council Tax or a Benefits Section and have knowledge of Council Tax and Welfare Benefits Law and Procedures, as well as experience of investigation techniques generally, and specifically public sector services.&nbsp; You will also have the ability to show awareness of fraud in relation to Council Tax Reduction, Council Tax, Business Rates accounts and entitlement in a similar environment.&nbsp; The successful candidate will be self-motivated and an effective team player, with excellent customer care and communication skills.
In this role , you will be responsible for ensuring compliance with legislation, policies, and procedures relating to Housing Benefits, Business Rates, and Council Tax Reduction. You will investigate discrepancies, review all reductions, discounts, and exemptions to ensure that they are granted correctly, where incorrect, the reductions, discounts and exemptions are removed or reduced accordingly and where appropriate penalties are imposed in line with policies and legislation. To review all fraud referrals within Revenues and Benefits team for veracity and decide whether these should be pursued. Collate and prepare Benefit Fraud Referrals for further investigation and prosecution for the DWP and to review National Fraud Initiative data matching exercise.
If you feel you have the necessary qualities, then we would like to hear from you.
Previous applicants need not apply for this position.

Revenues and Benefits Compliance Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7679/Job_application_guidance.doc" target="_blank">Job_application_guidance</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7686/Recovery_Officer_Temp_role_JD_.docx" target="_blank">Recovery_Officer_Temp_role_JD_</a></li>
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Recovery Officer&nbsp; 
18-month fixed-term contract 
Full time – 37 hours per week
Scale 5 (SCP12 - 17) £28,598 - £31,022 per annum
Benefits of working here:&nbsp; Local Government Pension Scheme, generous annual leave, agile working, staff discounts.
Rochford is a mix of urban and rural and London Southend Airport sits within its boundaries.&nbsp;
We are currently operating a hybrid model of working, which enables our employees to work smarter, focusing on the importance of physical connections to meet the needs of those we provide services for, whilst balancing that with the ability to work remotely.&nbsp; Our employees are provided with the resources to be able to work in this way effectively and are provided with a laptop to do so.&nbsp; This role will be mix of working from Rochford District Council’s offices at The Launchpad - Airport Business Park and home working.
Our culture and values
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day-to-day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
The job role
We are looking for an experienced Recovery Officer to join our team dealing with the recovery of Council Tax, Business Rates, Housing Benefit Overpayments and Sundry Debts.
The successful candidate will be dealing with customers, making and monitoring payment arrangements. You will also be responding to general correspondence.
We are looking for someone who can work under pressure and react quickly to changing priorities. You must have a flexible and adaptable approach to work.
You will need to be a confident outgoing individual with excellent organisation and IT skills.
Are you up for the challenge?&nbsp; If so and you fulfil the criteria we would like to hear from you.
Interviews: - Date to be confirmed
For an informal chat please call Claire Malcolm, Recovery &amp; Enforcement Officer on 01702 318018.

Recovery Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6870/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6871/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6872/Benefit_Officer_Job_Description_new_format.docx" target="_blank">Benefit_Officer_Job_Description_new_format</a></li>
</ul>





We have an exciting opportunity for a Benefit Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.&nbsp;
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas&nbsp;of the country.&nbsp;&nbsp;The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Benefit Officer to join our Revenues and Benefits team.
The Role:
As part of the wider&nbsp;Revenues and Benefits Service&nbsp;you will have a key role in&nbsp;providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
<ul>
<li>You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.</li>
<li>The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.</li>
</ul>
What we are looking for:
<ul>
<li>You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.</li>
<li>Knowledge of Housing Benefit and Council Tax Support.</li>
<li>Excellent communications skills, both written and verbal and be able to manage your own workload.</li>
<li>Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.</li>
<li>Ability to keep up to date with relevant legislative changes.</li>
<li>Conscientious attitude and attention to detail</li>
<li>Ability to remain calm and focused under pressure.</li>
<li>Enthusiastic about doing an excellent job and delivering results.</li>
<li>Flexible approach to work to accommodate changing priorities.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including a hybrid working pattern for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: week commencing 27 October 2025
If you wish to discuss this position informally, please contact sarah&nbsp;<a href="mailto:sneyd@rbwm.gov.uk" target="_blank">sneyd@rbwm.gov.uk</a>

3 Benefits And Revenues Flexible Jobs