{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1745110968769,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"f441f7eb-705c-42a0-a646-a40400da99b0","title":"Caseworker Revenue and Benefits - Grade 3","employer":"Guildford Borough Council","department":"","location":"Millmead House Offices, Millmead, Guildford GU2 4BB","locationType":3,"description":"<div class=\"job_summary\">\n<p>We are looking for a pro-active, motivated and confident individual who is seeking a career within a busy and fast paced environment. We offer a friendly and supportive working environment and highly value our people</p>\n</div>\n<h2 class=\"item0\">Job Profile</h2>\n<p>The post holder will support the Case Team Leader for the Revenues and Benefits team to ensure work processes, standards and compliance are completed efficiently and effectively and continuously improved. </p>\n<p>The post holder will need to manage cases allocated on workflow and ensure cases are resolved as quickly and efficiently as possible. The post holder will be required to undertake some training and support as identified.</p>\n<p>Applicants will need to demonstrate previous experience in Housing Benefits as this will be their primary function with knowledge in Council Tax and Business Rates preferable as secondary knowledge areas. Applicants will need the ability to analyse information, plan, monitor and use their own initiative, and most importantly be customer focused at all times. </p>\n<p>In return, we offer an annual leave entitlement of 22 days, access to our flexible working scheme, pension scheme and pleasant working environment near to the town centre.</p>\n<p>This role attracts a salary between £28,724 and £31,724. Offers are usually made at the lower end of the salary band allowing for progression. This salary excludes the 2025/26 pay award which is to be confirmed.</p>\n<p>This role is classed as Agile. Office working will be needed full time during any initial training period but once completed, the successful candidate will be able to work from home part of the working week on a rota basis with colleagues. Our usual office/home working split is 50/50 for all caseworkers.</p>\n<p>The role does not provide parking. </p>\n<p><strong>Essential criteria:</strong></p>\n<ul>\n<li>Proven ability in Housing Benefits with a minimum of 1 years’ experience in new claims processing and change of circumstances</li>\n<li>Current knowledge of benefits legislation and regulations, having worked in benefits within the last 24 months</li>\n<li>Proven ability to analyse and respond to requests and understanding when to escalate a case</li>\n<li>Proven ability to be accurate, detailed and professional in approach to work</li>\n<li>Proven ability to deliver high standards and good customer service</li>\n<li>Excellent time management and organisation skills</li>\n<li>Excellent communication with people of different social, economic and professional backgrounds.</li>\n</ul>\n<p> <strong>Desirable:</strong></p>\n<ul>\n<li>Knowledge of Civica would be an advantage. </li>\n<li>Experience in training and mentoring in the Revenues and Benefits field <strong> </strong>\n</li>\n<li>Professional business qualification</li>\n</ul>\n<p> If you are interested in this busy and varied role, please apply online. </p>\n<p> <strong>Closing date for applications</strong>: 21 April 2025</p>\n<p><strong>Interviews W/C: </strong>28 April 2025</p>\n<p>For an informal chat about the role, please contact Carene Alexander (Case Team Leader Revenues and Benefits) on <strong>01483 444879</strong></p>\n<p><strong>About Guildford</strong></p>\n<p>Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.</p>\n<p>We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.</p>","shortDescription":"","salaryDescription":"£28,724 - £31,724","publishDate":"2025-04-14T12:23:00.000Z","expirationDate":"2025-04-21T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/4815da7f-efbd-4bea-a235-62e4f05a2c8f.jpg","score":1,"featured":false,"enhanced":false},{"id":"16763f13-f01e-489c-b530-2da4d4850af0","title":"Revenues & Benefits Quality Assurance Officer","employer":"Elmbridge Borough Council","department":"","location":"Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD","locationType":3,"description":"<p><strong>Revenues & Benefits Quality Assurance Officer </strong></p>\n<p>Working Pattern: Full Time</p>\n<p>Hours: 36 hours per week</p>\n<p>Salary: £30,032 - £41,084</p>\n<p>DBS Check: Yes</p>\n<p>Location: Civic Centre, High Street, Esher, Surrey KT10 9SD/Hybrid working</p>\n<p><strong>Do you have experience of working in a Local Taxation or Benefits section? If so, we want to hear from you. </strong></p>\n<p>An exciting opportunity has become available to join the Revenues and Benefits Quality Assurance team at Elmbridge Borough Council.</p>\n<p><strong>About the Role </strong></p>\n<p>You will be responsible for assisting the Revenues & Benefits Quality Assurance Manager in providing quality assurance on the Local Taxation and Benefits functions (Council Tax, Business Rates, BID’s and Benefits).</p>\n<p>We will provide you with the necessary support and training so you may grow and develop your career.</p>\n<p>You will work closely with colleagues, customers, and external agencies to provide a high-quality service.</p>\n<p>Regular inspections will be required for sites that have been given planning permission, be it new builds, alterations or developments, where you will need to monitor their progression to establish an effective date of entry, for when they can be brought into the valuation/rating list.</p>\n<p>Please note that it is a requirement of this role to have a full UK driving licence and access to a car that can be driven for Council business purposes.</p>\n<p><strong>About the Person </strong></p>\n<ul>\n<li>You will have experience in Local Taxation or Housing Benefits administration.</li>\n<li>You will be decisive and confident in your decision-making ability.</li>\n<li>Have the ability to work independently and as part of a team.</li>\n<li>Good IT skills and previous experience using Revenues and Benefits software (preferably on the Capita Academy system) would be advantageous.</li>\n</ul>\n<p><strong>Benefit of working for us </strong></p>\n<ul>\n<li>28 days annual leave after 5 years’ continuous service</li>\n<li>Flexi-time</li>\n<li>Free employee parking</li>\n<li>Between Christmas and New Year off!</li>\n</ul>\n<p><strong>Additional Information </strong>For an informal discussion about the role, please call Jack Bolas, Revenues & Benefits Quality Assurance Manager on 01372 474 678 or email <a href=\"mailto:jbolas@elmbridge.gov.uk\">jbolas@elmbridge.gov.uk</a></p>\n<p>Closing date of Monday 12 May 2025 at 9am. Interviews will be held on Wednesday 28 May 2025 and Friday 30 May 2025.</p>","shortDescription":"","salaryDescription":"£30,032 - £41,084","publishDate":"2025-04-10T09:04:00.000Z","expirationDate":"2025-05-12T08:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/d73a057a-b337-4d74-abb7-3a4d3d19b3aa.jpg","score":1,"featured":false,"enhanced":false}],"totalResults":2,"page":1,"pageSize":20,"facets":{"ContractType":{"1":2},"WorkingPatterns":{"1":2},"EmployerType":{"local government":2},"PublishDate":{"1":0,"2":0,"3":1,"4":2,"5":2},"LocationType":{"3":2},"JobTypes":{"benefits and revenues":2}},"randomNumber":0,"noOfFeaturedJobs":0,"bounds":[{"lat":51.29525,"lng":-0.63569546},{"lat":51.20835,"lng":-0.63556427},{"lat":51.20835,"lng":-0.49685568},{"lat":51.29525,"lng":-0.4967245},{"lat":51.29525,"lng":-0.63569546}],"error":null}},"dataUpdateCount":1,"dataUpdatedAt":1745110968915,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobs",null,"guildford",null,null,{},{"contractType":[],"workingPatterns":[],"locationType":[],"jobTypes":["benefits-and-revenues"],"employerType":[],"datePosted":5},2,1],"queryHash":"[\"jobs\",null,\"guildford\",null,null,{},{\"contractType\":[],\"datePosted\":5,\"employerType\":[],\"jobTypes\":[\"benefits-and-revenues\"],\"locationType\":[],\"workingPatterns\":[]},2,1]"},{"state":{"data":[{"value":"Benefits and Revenues","slug":"benefits-and-revenues"}],"dataUpdateCount":1,"dataUpdatedAt":1745110968801,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobTypesAutocomplete","benefits-and-revenues"],"queryHash":"[\"jobTypesAutocomplete\",\"benefits-and-revenues\"]"}]}

Benefits and Revenues job vacancies in Guildford

AppliedJobsView

CandidateRedesign

CvParsing

FullCandidateProfile

HeaderJobsButton

ImageOptimization

JobSearchPreferences

LogosFromSameDomain

MatchedJobs

NewJobTypes

NewNavbar

NewPlacesAutocomplete

PdfJobDocuments

ReciteMe

2
Benefits and Revenues job vacancies in Guildford

Sort by:

Date posted

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Closing in 1 day

Caseworker Revenue and Benefits - Grade 3

Guildford Borough Council

£28,724 - £31,724

Millmead House Offices, Millmead, Guildford GU2 4BB (On-Site)

Posted 6 days ago

Revenues & Benefits Quality Assurance Officer

Elmbridge Borough Council

£30,032 - £41,084

Elmbridge Borough Council, Civic Centre, High Street, Esher, Surrey, KT10 9SD (On-Site)

Posted 10 days ago

Page 1 of 1

Find a job Post a job

Explore

Are you recruiting?

Let's talk

Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

Terms & conditions Privacy & cookie policy Cookie settings©Jobsgopublic Limited 2025