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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7677/HR_Recruitment_Pack_2024.pdf" target="_blank">HR_Recruitment_Pack_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7678/Income_Officer_JD_Oct_2024.pdf" target="_blank">Income_Officer_JD_Oct_2024</a></li>
</ul>

To apply for this vacancy, click the “Apply Online” link.
If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.&nbsp; Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.
You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.&nbsp;&nbsp;
If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.



Are you good with numbers and people?
Do you want to make a difference to the lives of people in our local community?
Do your skills currently include: Excellent customer service, good communication and a can-do attitude?
We have an exciting opportunity to join the Waverley Rent Accounts team, to maximise Waverley’s income and minimise the risk of bad debts, evictions, and homelessness.
The successful candidate will work with tenants, other Council teams and stator agencies. They will provide support, advice, and signposting to tenants, to maximise their income and make payment.
This is the perfect opportunity to use your customer service and negotiation skills, deliver a responsive service and acquire new knowledge.
We are looking for candidates with the ability to understand the needs of our local community, tenacity to pursue targets and the enthusiasm and ability to learn.
This post is a full-time role, 37 hours per week.
For an informal discussion about the post, please contact Deborah Harding (Rent Account Manager) on 01483 523 137.
We do not accept CV’s without a completed application form. Strictly no agencies please.
Closing date for applications: Monday 27th October 2025 at 9.00am.
Interview date: Thursday 6th November 2025.
In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting -&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">Working at Waverley Borough Council | Waverley Borough Council</a>
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility&nbsp;<a href="https://www.waverley.gov.uk/Services/Jobs-at-Waverley/Working-at-Waverley" target="_blank">here</a>
Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.

Income Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6870/Disclosure_of_Criminal_Background_Form_v2.0.0.doc" target="_blank">Disclosure_of_Criminal_Background_Form_v2.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6871/Application_Guidance_Notes__General__v_3.0.0.doc" target="_blank">Application_Guidance_Notes__General__v_3.0.0</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/6872/Benefit_Officer_Job_Description_new_format.docx" target="_blank">Benefit_Officer_Job_Description_new_format</a></li>
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We have an exciting opportunity for a Benefit Officer to join us!
This is a full-time, permanent role with hybrid working, and a salary of £28,193 - £32,104 per annum.&nbsp;
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas&nbsp;of the country.&nbsp;&nbsp;The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Benefit Officer to join our Revenues and Benefits team.
The Role:
As part of the wider&nbsp;Revenues and Benefits Service&nbsp;you will have a key role in&nbsp;providing a high-quality service to its residents, who need financial assistance with their rental liability and/or Council Tax.
Your role will involve:
<ul>
<li>You will be responsible for accurate and effective processing of both Housing Benefit and Council Tax Support using the Capita Academy processing system and Civica document management system.</li>
<li>The primary focus of the Benefits Service is the administration of Housing Benefit and Council Tax Support. The service also deals with application for discretionary housing payments.</li>
</ul>
What we are looking for:
<ul>
<li>You will have proven skills and experience in a customer facing environment, with the ability to meet demanding performance targets.</li>
<li>Knowledge of Housing Benefit and Council Tax Support.</li>
<li>Excellent communications skills, both written and verbal and be able to manage your own workload.</li>
<li>Ability to work accurately and to tight deadlines and able to work on your own and as part of a team.</li>
<li>Ability to keep up to date with relevant legislative changes.</li>
<li>Conscientious attitude and attention to detail</li>
<li>Ability to remain calm and focused under pressure.</li>
<li>Enthusiastic about doing an excellent job and delivering results.</li>
<li>Flexible approach to work to accommodate changing priorities.</li>
</ul>
What we offer:
<ul>
<li>32 days annual leave</li>
<li>Flexible working including a hybrid working pattern for a better work-life balance.</li>
<li>Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.</li>
<li>Free employee parking close to the offices.</li>
<li>Give As You Earn scheme.</li>
<li>Instant Reward Scheme to recognise and reward innovative achievement.</li>
<li>Employee Assistance Programme providing counselling, advice and information.</li>
<li>Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.</li>
</ul>
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.&nbsp;
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: week commencing 27 October 2025
If you wish to discuss this position informally, please contact sarah&nbsp;<a href="mailto:sneyd@rbwm.gov.uk" target="_blank">sneyd@rbwm.gov.uk</a>

2 Benefits And Revenues Jobs in Guildford, UK