field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Job Description Salary: £39,027 - £44,463 per annum&nbsp; Grade E Permanent (2 x Positions) 37 Hours per Week&nbsp;The Customer Finance Department is an extremely busy area with high levels of demand and deals with all financial aspects of care delivered to the community, from Homecare, Day-care and Direct Payments to Residential care.&nbsp; It raises invoices in the region of £13 million per annum in client contributions and feeds into and liaises with all areas of Adult Social Care.The post holder will ensure that all service users are given a comprehensive financial assessment and benefits advice to realise their full entitlement to welfare benefits (both working age and retirement). This is delivered by undertaking visits to both Thurrock residents and clients of the Department Of Work &amp; Pensions (DWP).&nbsp;bullet points for the key experience and skills requiredDBS Check: A Disclosure and Barring Service (DBS) check is required, and at basic level. Advert Closing Date <ul> <li>Redeployment Only:&nbsp;11th September 2025</li> <li>Internal &amp; External: 28th September 2025</li> </ul> Interview Date:&nbsp;To Be Confirmed Contact Details: Marie Stepney (Customer Finance Team Manager) 01375 652680 or <a href="mailto:mstepney@thurrock.gov.uk" target="_blank">mstepney@thurrock.gov.uk</a>&nbsp;&nbsp; &nbsp; To view the Job Profile and Person Specification please follow the link below: &nbsp;<a href="https://thurrockc.sharepoint.com/:b:/s/ThurrockCouncilPublicDocuments/ESinzrnEuaJNisYtd13cdfEB7vuAnRYE8IdcBouOyn0ElA?e=8rLoOs" target="_blank">Download Job Profile (PDF Document)</a>About usWhy Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.&nbsp;Our locationThurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000&nbsp;residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road.Staff benefitsWe offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.Further information can be found here <a href="https://www.thurrock.gov.uk/working-for-council/employment-benefits" target="_blank">Employment benefits | Working for the council | Thurrock Council</a>&nbsp; Equality, Diversity &amp; InclusionThurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: <a href="https://www.thurrock.gov.uk/" target="_blank">Thurrock Council</a>





<ul></ul>

Thurrock Council

Senior Financial Assessment and Benefit Officer

<ul></ul>





We have an exciting employment opportunity to recruit a permanent Housing Benefit and Council Tax Reduction Scheme Officer with a minimum of 2 years’ recent experience. 
We are looking for an individual who has an indepth knowledge of processing complex assessments, such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will also help those on low income to sustain their tenancies ensuring their benefits are fully maximised. 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
The Contracted hours are 36 hours a week and we offer a flexible working hours policy which includes hybrid working. 
Contact Details - 
If you would like to know more about the role, please contact Anne-Marie Cover on 0208 132 1751 for an informal discussion or to arrange a visit to the team. 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

2 Benefits And Revenues Jobs in London, UK