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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7540/Privacy_Notice.pdf" target="_blank">Privacy_Notice</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7541/09082023_Recruitment_Information_Pack_FINAL.pdf" target="_blank">09082023_Recruitment_Information_Pack_FINAL</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/7546/Job_description_and_Person_Specification_Welfare_Benefit_Advisor_Apprentice_June_2025.docx" target="_blank">Job_description_and_Person_Specification_Welfare_Benefit_Advisor_Apprentice_June_2025</a></li>
</ul>

Please apply by clicking the 'Apply Now' button below. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment.
If it is difficult for you to apply online please contact us at Human Resources, Runnymede Borough Council, Civic Centre, Station Road, Addlestone, Surrey, KT15 2AH.
Email: <a href="mailto:humanresources@runnymede.gov.uk" target="_blank">humanresources@runnymede.gov.uk</a>. or Telephone: 01932 425517.



Apprentice Welfare Benefit Advisor
Annual Salary £24,264 - £29,696 for 37 hrs per week
Would you like to complete a Level 4 Revenues and Welfare Benefits apprenticeship whilst working as a Benefit Advisor? Are you enthusiastic, passionate and keen to learn? You will be working with an established team of Welfare Benefit experts and providing an efficient, effective and high quality service, supporting customers across a range of channels.
We are looking for a full-time Apprentice Welfare Benefit Advisor to deliver information, guidance on Housing Benefits and Council Tax Support, Discretionary payments and when necessary, other council and Department for Work and Pensions services.
About the role This role as a Apprentice Welfare Benefit Advisor is varied and an integral part of our team, providing valuable daily support to our fast-paced service. You will be expected to deliver excellent customer service via telephone, in writing and face to face, in order to provide, collect and process information.
You will also be providing support across the Benefits service by:
- Checking new claims and maintaining existing claims
- processing applications for discretionary awards
- providing welfare advice and support
- taking payments and arranging repayments
- working with our Financial Inclusion officer to recover overpayments
- completing ad-hoc administration duties.
About you
The candidate will have a keen sense of accuracy and be adept at learning a wide range of systems in order to be as effective as possible when handling enquiries and making decisions on entitlement.
To be successful in this role we expect you to be a keen learner and willing to learn from colleagues, accept feedback in a positive way, show initiative and contribute to developing processes. Be able to take responsibility of your own work at the same time as being part of the wider team. IT skills such as the use of Microsoft Office (Word, Excel, Outlook and PowerPoint) are essential. Training will be provided on internal systems.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects.&nbsp; We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.&nbsp;
Benefits&nbsp;
<ul>
<li>Hybrid working 3 days in the office, 2 days working from home</li>
<li>Flexible working 7am-7pm (Core hours are 10-11.30am &amp; 2.30pm-4pm) and Flexi-leave</li>
<li>28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas</li>
<li>Excellent Pension Scheme, including access to an Additional Voluntary Contributions</li>
<li>Free Parking</li>
<li>Training and development opportunities</li>
<li>Payment of one professional membership per annum</li>
<li>Cycle to work + further related discounts</li>
<li>Season ticket loan</li>
<li>UK Healthcare plan after 1 years’ service</li>
<li>Dental insurance plan after 3 years’ service</li>
</ul>
How to apply
Please click the Apply Now Button
For more information on the role including the job description please see the extra information section
We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at&nbsp;<a href="https://www.jobsgopublic.com/users/new.js?original_url=http%3A%2F%2Fwww.jobsgopublic.com%2Fvacancies%2F209969%2Fexternal_links%3Findex%3D2" target="_blank">humanresources@runnymede.gov.uk</a> or on 01932 425527 who will be able to assist you.
For an informal chat about this role please contact Ed Bowen,&nbsp;Housing Benefit Technical Manager on 01932 425377 or email <a href="mailto:ed.bowen@runnymede.gov.uk" target="_blank">ed.bowen@runnymede.gov.uk</a>.
Closing date: Sunday, 13th July 2025
Interview date: Thursday, 24th July 2025
If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council.
Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Runnymede Borough Council

Apprentice Benefit Advisor

<ul></ul>





Salary: £40,911 Grade: Level 3, Zone 2&nbsp; Location: 5 Pancras Square, London, N1C 4AG Contract Type: Permanent Hours: 36, Full Time&nbsp;&nbsp; &nbsp; Closing date: Sunday 13th July 2025; 23:55 Online interviews will take place on: Thursday 17th July between 9am and 5pm and Friday 18th July between 9am and 5pm &nbsp; About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. &nbsp;Here’s where you can help decide a better future for us all.&nbsp; What You’ll Be Doing As a Welfare Rights Adviser at Money Advice Camden, you'll provide high-quality support to residents in need, helping them claim the benefits they're entitled to. You'll work collaboratively with your team to manage complex cases, conduct benefit checks and appeals, and build strong relationships with colleagues. You'll be part of a team that prioritizes customer-centric service and continuous improvement, working together to reflect on approaches and propose new ones when needed. This role will make an immediate difference for vulnerable members of our community, and you'll be part of a dynamic team that works openly and collaboratively to drive positive change. This post is exempt from the Rehabilitation of Offenders Act and will require a DBS. To view the Job Profile, please&nbsp;copy and paste the below URL into your browser:&nbsp; <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11016972/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11016972/file/documen…</a> If you want more information about the role, please feel free to email Constance Attlee –&nbsp;<a href="mailto:constance.attlee@camden.gov.uk" target="_blank">constance.attlee@camden.gov.uk</a> to book an informal chat.&nbsp; All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. As a highly experienced welfare rights adviser, you'll bring a deep understanding of benefits, welfare reform, and related laws to the role. With strong analytical and numeracy skills, you'll be able to assess entitlement, conduct better off calculations, and make informed decisions. You'll be trained by a reputable organization and motivated to support vulnerable individuals with empathy and a desire to make a difference. You'll also have a strong understanding of community resources, including statutory and VCS provision, and existing relationships with Camden VCS groups will be an asset. With the ability to make decisive judgments under pressure and lead in sensitive situations with empathy and integrity, you'll be an invaluable asset to the team. What We Offer At Camden, you’ll receive a host of benefits including: <ul>
<li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities;</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li> </ul> Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity&nbsp; We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit&nbsp;<a href="https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity&amp;nbsp</a>; Anonymised Application&nbsp;–&nbsp;in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments&nbsp; Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Camden Council

Welfare Rights Adviser

<ul></ul>





We have an exciting employment opportunity to recruit an experienced Officer to work in the Housing Benefit and Council Tax Support Team. 
 
You will be part of a committed enthusiastic team, focused on high performance and working to challenging financial and operational targets. You will need a minimum of 2 years’ experience in processing Housing Benefit, Council Tax Reduction scheme, this includes complex assessments such as Universal Credit, Self-Employed, Students, and Persons from Abroad. You will help those on low income to sustain their tenancies ensuring their benefits are maximised. 
 
You will work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills. You will need a good standard of numeracy and literacy, effectively responding to enquiries received by letter, telephone and e-mail. 
 
You will need to understand and be responsive to customer’s needs, always presenting a positive and professional image to the customer, whilst ensuring effective engagement with vulnerable and challenging customers. 
 
We offer hybrid working, however we are flexible taking into consideration personal circumstances. The Contracted hours are 36 hours a week and we offer a flexible working hours policy. 
 
Contact Details - 
 
If you would like to know more about the role, please contact Lorna Mann on 02081322391 for an informal discussion or to arrange a visit to the team. 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month's paid sabbatical for registered Social Workers working in Children's Social Care. 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

London Borough of Enfield

Assessment Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6654/Recruitment_pack_generic_April_2025.pdf" target="_blank">Recruitment_pack_generic_April_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6671/Revenues_Benefits_Quality_Assurance_Officer_-_JDPS.pdf" target="_blank">Revenues_Benefits_Quality_Assurance_Officer_-_JDPS</a></li>
</ul>

Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete&nbsp;but we have prepared some guidelines to help you with the application as it’s such an important part of the process.
&nbsp;&nbsp;<a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form</a>
To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer.



Revenues &amp; Benefits Quality Assurance Officer
Working Pattern: Full Time Hours: 36 hours per week Salary: £30,032 - £41,084 DBS Check: Yes Location: Civic Centre, High Street, Esher, Surrey KT10 9SD/Hybrid working
Do you have experience of working in a Local Taxation or Benefits section? If so, we want to hear from you. An exciting opportunity has become available to join the Revenues and Benefits Quality Assurance team at Elmbridge Borough Council.
 About the Role You will be responsible for assisting the Revenues &amp; Benefits Quality Assurance Manager in providing quality assurance on the Local Taxation and Benefits functions (Council Tax, Business Rates, BID’s and Benefits). We will provide you with the necessary support and training so you may grow and develop your career. You will work closely with colleagues, customers, and external agencies to provide a high-quality service.
Regular inspections will be required for sites that have been given planning permission, be it new builds, alterations or developments, where you will need to monitor their progression to establish an effective date of entry, for when they can be brought into the valuation/rating list. Please note that it is a requirement of this role to have a full UK driving licence and access to a car that can be driven for Council business purposes.
About the Person
•You will have experience in Local Taxation or Housing Benefits administration. •You will be decisive and confident in your decision-making ability. •Have the ability to work independently and as part of a team. •Good IT skills and previous experience using Revenues and Benefits software (preferably on the Capita Academy system) would be advantageous.
Benefit of working for us •28 days annual leave after 5 years’ continuous service •Flexi-time •Free employee parking •Between Christmas and New Year off!
Additional Information
For an informal discussion about the role, please call Jack Bolas, Revenues &amp; Benefits Quality Assurance Manager on 01372 474 678 or email <a href="mailto:jbolas@elmbridge.gov.uk" target="_blank">jbolas@elmbridge.gov.uk</a>
Interviews will be held on Thursday 31 July 2025.

Elmbridge Borough Council

Revenues & Benefits Quality Assurance Officer

<ul></ul>





We are looking to appoint 3 Assessment Officers in the Council Tax Team within the Income &amp; Debt department. 2 permanent positions and 1 fixed term contract for a year, maternity leave cover. 
 
Please state on your application if you are interested in the Permanent post, Fixed Term (1 year Maternity cover), or both. 
 
The successful candidates will work as part of a team and be responsible for the administration of Council Tax accounts in line with current legislation, ensuring all necessary action is taken to collect revenue efficiently and effectively. They will process applications for reliefs and exemptions, effectively responding to enquiries received by letter, telephone and electronically, as well as undertaking proactive work to improve collection. 
 
If you have experience in a debt collection environment and enjoy working with the public then this is an exciting opportunity to join a busy team focused on high performance and working to challenging financial and operational targets. 
 
You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in debt collection. You will be able to demonstrate a good standard of numeracy and literacy, work using your own initiative and prioritise conflicting deadlines, and manage your time efficiently with good communication skills. 
 
If you would like to know more about the role, please contact Philip Roberts on 020 8132 2600 for an informal discussion 
 
If you have any difficulties accessing this information, please contact Andrea Walkerdine at <a href="mailto:andrea.walkerdine@enfield.gov.uk" target="_blank">andrea.walkerdine@enfield.gov.uk</a> or on 020 8132 1022. 
 
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. 
 
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. 
 
Why it's great to work for Enfield Council: 
 
 - An excellent pension through the Local Government Pension Scheme (LGPS). 
 - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. 
 - A blend of remote and office based working for most roles. 
 - Interest free season ticket loan repayable over three or ten months. 
 - Career development and learning experiences from a range of training courses and learning methods. 
 - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. 
 - Health and leisure discounts and tax-free bikes for work. 
 - 1 month paid sabbatical for Children’s Social Workers 
 
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. 
 
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
 
Fixed Term post/Secondment Opportunity 
An external candidate, including Enfield Council agency workers, would be appointed on a fixed term contract, whilst internal candidates who are Council employees, would normally be expected to take up the post on a secondment basis.  
To be eligible to apply for a secondment, Enfield Council employees must have completed probation and must have discussed/agreed the proposed secondment with their line manager. Fixed term contracts may be considered where a secondment is not possible. 
Secondments are the temporary loan of an employee from one part of the organisation to another part of the organisation and rely on the secondee to return to their substantive position on completion of the secondment.

Council Tax Officer

<ul></ul>





An Excellent Opportunity Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp; The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.&nbsp;
The Post
An exciting opportunity within Brent Customer Access has arisen in our Revenues &amp; Debt service. The successful post holder will be responsible for inspecting new and altered dwellings and hereditaments to ensure that the Council Tax and Business Rates Lists are accurately maintained, and the accurate valuation requests are raised to the Valuation Office.
The successful candidate is one who can work effectively as part of a team, be able to effectively manage the day-to-day work and actively contribute to the achieving the team’s objectives.
As an Inspector you need to be able to travel around the borough and work as a ‘lone worker’.
A full clean driving licence is desirable.
The Person
You need to possess good knowledge of the Council Tax, NNDR and Valuation regulations; being familiar with the Brent area and experience with inspecting is desirable. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team and independently.
The successful candidate will need to be able to prioritise and manage their inspection workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records for Council Tax and Business Rates.
When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples of how you have the skills and experience for the job.
This is a rewarding role and offers an exciting opportunity for the right candidate.
Our Offer to You
In addition to your salary, you will also get to enjoy the following benefits:
•&nbsp;&nbsp;&nbsp;&nbsp;27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service •&nbsp;&nbsp;&nbsp;&nbsp;Very generous employer pension contribution •&nbsp;&nbsp;&nbsp;&nbsp;Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) •&nbsp;&nbsp;&nbsp;&nbsp;A wide range of family friendly policies such as parental leave •&nbsp;&nbsp;&nbsp;&nbsp;Access to affordable parking nearby •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Zipcar scheme&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Access to our Employee Assistance programme for free confidential counselling •&nbsp;&nbsp;&nbsp;&nbsp;Season ticket loan for public transport •&nbsp;&nbsp;&nbsp;&nbsp;Cycle to work scheme and good onsite facilities •&nbsp;&nbsp;&nbsp;&nbsp;Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Brent Council

This is Brent

Revenues Inspection Officer

<ul></ul>





Permanent (4 vacancies) Ref: F1029 The Revenues and Benefits Service provides the statutory functions of collecting Council Tax and Business Rates, alongside administering applications for Housing Benefit and Council Tax Support. Following a review of the Service, an exciting opportunity has arisen to join the Revenues and Benefits Team.&nbsp; The Council are seeking four customer focused individuals who will be able to help us deliver the Service in a new way by working across all the areas that we deliver to residents. You will have good written and verbal communication skills and should be&nbsp; able to communicate with a wide range of people.&nbsp; You should have patience with customers and good listening skills that can be used to resolve residents’ queries. You will have the ability to complete tasks in a pressurised environment and work with little supervision. You will be required to work on a wide range of tasks including the processing of Housing Benefit applications, Council Tax Support applications and the collection of Council Tax and Business Rates. In return, the Service will offer full training, access to flexible working (including hybrid working) and the opportunity to study for professional qualifications in Revenues and Benefits with the Institute of Revenues, Rating and Valuation. While previous experience in a similar role is desirable, we welcome applications from candidates with transferable skills and a strong willingness to learn. A Standard check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Due to a high volume of applications we may close the advert prior to the stated closing date.&nbsp;

7 Benefits And Revenues Jobs in London, UK