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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Are you engaging, relationship-focused, and eager to learn?&nbsp;This role could be perfect for you!Join our dynamic Employer Services team. We support over 700 scheme employers within the Cambridgeshire and Northamptonshire Pension Funds by:1. &nbsp; &nbsp;Providing guidance and support&nbsp;to employers on various aspects of the LGPS, ensuring compliance with regulations and assisting with scheme administration.2. &nbsp; &nbsp;Conducting training sessions and workshops&nbsp;to educate employers about their responsibilities and the benefits of the LGPS.3. &nbsp; &nbsp;Acting as a liaison between the pension fund and employers, facilitating effective communication and addressing any queries or concerns.4. &nbsp; &nbsp;Monitoring risk exposure to ensure the Fund and its scheme employers are protected.5. &nbsp; &nbsp;Managing the admission and exit&nbsp;of employers from the Fund in accordance with regulations.As a newly created role, you'll support our team's daily activities in a diverse and fast-paced environment, ideal for a performance-focused individual. Our Employer Services team is highly varied, offering you the chance to work with a wide range of employers and gain a broad knowledge of the LGPS. This exposure will provide you with a comprehensive understanding of the scheme's intricacies and the unique challenges faced by different employers.<h2>Additional information</h2>We are looking for candidates who demonstrate:1.&nbsp; &nbsp;&nbsp;High Attention to Detail: You should be meticulous and thorough in your work, ensuring accuracy in all tasks, from data entry to document management.2.&nbsp; &nbsp;&nbsp;Excellent Communication Skills: You must be able to communicate clearly and effectively, both verbally and in writing, to engage with employers and colleagues.3.&nbsp; &nbsp;&nbsp;Effective Workload Organisation:&nbsp;You should be adept at managing your time and prioritising tasks to meet deadlines and handle multiple responsibilities efficiently.4.&nbsp; &nbsp;&nbsp;Proficiency in MS Office:&nbsp;You need to be skilled in using Microsoft Office applications, including Word, Excel, and Outlook, to perform various administrative tasks.5. &nbsp; &nbsp;Self-Motivation: You should be proactive and driven, with the ability to work independently and as part of a team, taking initiative to solve problems and improve processes. What we can offer youThis is an entry-level role, so previous LGPS experience is not required. We provide comprehensive training to help you excel. You'll have opportunities for continuous professional development through workshops, mentoring, and learning resources.We offer a hybrid work arrangement, starting with office-based training at One Angel Square, then transitioning to a mix of office and remote work.&nbsp;By joining our team, you'll gain valuable experience in the pensions sector and make a meaningful impact on the services we provide to our scheme employers. To discuss the role please contact:Louise Hogan or Nick Percival 01604 526463 Please note, we are not engaging with recruitment agencies for this role. <h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Pensions Clerk (Employer services)

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<h2>Job introduction</h2>You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.<h2>About the role</h2>Join West Northamptonshire Council and help make our community a great place to live, work, and thrive. As a Benefit Assessment Officer, you’ll play a vital role in supporting residents by ensuring Housing Benefit and Council Tax Reduction claims are processed accurately, fairly, and on time. This is a career where your attention to detail and commitment to people will make a real difference every day.<h2>Additional information</h2>You’re a clear and confident communicator who can support people with sensitivity, even in challenging situations. With strong attention to detail and the ability to manage a busy workload, you balance accuracy with empathy, ensuring vulnerable cases are handled with care. You bring sound judgment, initiative, and teamwork to everything you do, while also being comfortable working independently.&nbsp;Ideally, you’ll have experience interpreting complex legislation and assessing Housing Benefit or Council Tax Reduction claims, backed by proven literacy and numeracy skills. Above all, you value fairness, respect, and professionalism in every interaction.<h2>Company information</h2>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

Benefits Assessment Officer

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Join West Northamptonshire Council and help make our community a great place to live, work, and thrive. As a Benefit Assessment Officer, you’ll play a vital role in supporting residents by ensuring Housing Benefit and Council Tax Reduction claims are processed accurately, fairly, and on time. This is a career where your attention to detail and commitment to people will make a real difference every day.Our benefits You can also see our full list of employee benefits on our careers site here: <a href="https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us" target="_blank">Why you should work for us | West Northamptonshire Council</a>.What will you be doing? <ul><li>Assess and process Housing Benefit and Council Tax Reduction claims, including complex cases.</li><li>Provide clear, customer-focused advice on benefits and welfare reform.</li><li>Liaise with landlords, the DWP, and internal teams to ensure entitlements are correct and vulnerable clients are supported.</li><li>Identify and manage overpayments, fraud referrals, and maintain accurate Council Tax records.</li><li>Stay up to date with legislation and use IT systems effectively to deliver a high-quality service.</li></ul>About you You’re a clear and confident communicator who can support people with sensitivity, even in challenging situations. With strong attention to detail and the ability to manage a busy workload, you balance accuracy with empathy, ensuring vulnerable cases are handled with care. You bring sound judgment, initiative, and teamwork to everything you do, while also being comfortable working independently.&nbsp;Ideally, you’ll have experience interpreting complex legislation and assessing Housing Benefit or Council Tax Reduction claims, backed by proven literacy and numeracy skills. Above all, you value fairness, respect, and professionalism in every interaction.About us At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.&nbsp;We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partnerThe following film was created by us to communicate our intentions - watch WNC colleagues explain <a href="https://youtu.be/16hhIWCZ7xM" target="_blank">what DEI means to us</a>.&nbsp;If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support.West Northants Council, where careers thrive.

3 Benefits And Revenues Jobs in West Northamptonshire