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<h4>Job summary</h4><p>The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.</p><p>Our priorities are to drive a modern digital government, by:</p><ol><li> joining up public sector services</li><li> harnessing the power of AI for the public good</li><li> strengthening and extending our digital and data public infrastructure</li><li> elevating leadership and investing in talent</li><li> funding for outcomes and procuring for growth and innovation</li><li> committing to transparency and driving accountability</li></ol><p>We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.</p><p>We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.</p><p>The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.</p><p>Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.</p><p>The GDS IDEA (Insight, Data Science, Economics, and Analysis) Unit is looking for talented data analysts to join our dynamic, high-impact, multidisciplinary team. We combine cutting-edge AI, advanced data science, and analytical expertise to deliver powerful insights, automation efficiency, and build the evidence base that drives smarter, more impactful decisions across DSIT.</p><p>We are responsible for: </p><ul><li>Our priorities are to drive a modern digital government, by: </li><li>Joining up public sector services </li><li>Harnessing the power of AI for the public good </li><li>Strengthening and extending our digital and data public infrastructure </li><li>Elevating leadership and investing in talent </li><li>Funding for outcomes and procuring for growth and innovation </li><li>Committing to transparency and driving accountability</li></ul><h4>Job description</h4><p>As a Data Analyst, you will make sure data is collected, prepared and used in a way that supports clear decision-making and aligns to GDS priorities. You will ingest data from multiple sources and formats, and apply robust validation, cleansing and quality assurance so stakeholders can trust what they are seeing. You will turn analysis into practical outputs, including well-designed reports and interactive dashboards, that help teams understand what is happening, why it matters and what to do next.</p><p>As a Data Analyst you’ll:</p><ol><li>Deliver analytical support and insight - Lead the provision of analytical support across the GDS IDEA Unit, providing timely insight that helps teams make decisions and improve outcomes.</li><li>Manage data-to-insight delivery - Ingest, validate and quality assure data from a range of sources, and apply appropriate analytical methods to generate reliable findings.</li><li>Own workforce/pay framework analysis - Lead ongoing analysis of the Government Digital and Data Pay and Capability Frameworks (delegated and SCS), working with content designers, user researchers and policy/subject matter leads to identify evidence-based improvements using internal and external data.</li><li>Develop reporting and visualisation products - Design, build and iterate interactive dashboards and reports that communicate complex insights clearly to technical and non-technical audiences, aligned to user needs.</li><li>Explore and evaluate AI opportunities - Identify, scope and deliver AI proof-of-concepts, assessing feasibility, business value and practical application, and supporting the transition from concept to use where appropriate.</li><li>Communicate findings for action - Present and communicate insights to senior decision-makers in a clear, accessible and actionable way, setting out implications, limitations and recommended next steps.</li><li>Enable adoption through collaboration and governance - Work with programme leads and stakeholders to ensure analysis is proportionate, methodologically sound and meets end-user expectations, including appropriate documentation and quality controls.</li></ol><h4>Person specification</h4><p>We’re interested in people who have:</p><ul><li>the ability to build interactive dashboards and reports using tools such as Plotly, Dash, Matplotlib or Streamlit</li><li>strong experience with core libraries (pandas, numpy, scikit-learn) and writing clear, modular, reusable code with error handling and logging</li><li>experience on how to apply techniques for analysis of research data and synthesis of findings. You know how to involve your team in analysis and synthesis.</li><li>are able to recognise and identify appropriate ways to collect, collate and prepare data. You can decide if data is accurate and fit for purpose. You know how to do your own data preparation and cleansing with limited guidance</li><li>the ability to translate and communicate accurate information to technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics</li><li>the ability to produce data models and understand where to use different types of data models. You know how to reverse-engineer a data model from a live system. You understand industry-recognised data-modelling patterns and standards</li><li>knowledge and experience of project management methodologies, including tools and techniques. You know how to adopt those most appropriate for the environment</li><li>experience working with cloud tools such AWS ( S3, Lambda, Bedrock, Athena, or SNS.), or other cloud services Azure, or GCP; and familiarity with version control (Git/GitHub), command line, and IDEs</li></ul><p>We encourage you to apply even if you do not believe you meet every single qualification. Applications from candidates who have previously worked as a Data analyst, Performance analyst or Data science type role should feel welcome to apply.</p><h4>Benefits</h4><p>There are many benefits of working at GDS, including:</p><ul><li>flexible hybrid working with flexi-time and the option to work part-time or condensed hours</li><li>a Civil Service Pension with an average employer contribution of 28.97%</li><li>25 days of annual leave, increasing by a day each year up to a maximum of 30 days</li><li>an extra day off for the King’s birthday</li><li>an in-year bonus scheme to recognise high performance</li><li>career progression and coaching, including a training budget for personal development</li><li>a focus on wellbeing with access to an employee assistance programme</li><li>job satisfaction from making government services easier to use and more inclusive for people across the UK</li><li>advances on pay, including for travel season tickets</li><li>death in service benefits</li><li>cycle to work scheme and facilities</li><li>access to an employee discounts scheme</li><li>10 learning days per year</li><li>volunteering opportunities (5 special leave days per year)</li><li>access to a suite of learning activities through Civil Service learning</li></ul><p><br>Any move to Government Digital Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p><strong>Office attendance</strong><br>The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home based location for 40-60% of the time over the accounting period.<br>DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home). </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>The standard selection process for roles at GDS consists of:</p><ul><li>a simple application screening process - We only ask for a CV and cover letter of up to 750 words. Important tip - please ensure that your cover letter includes how you meet the skills and experience listed in the “person specification” section above</li><li>a 45 minute video interview</li></ul><p>Depending on how many applications we get, there might also be an extra stage before the video interview, for example a phone interview or a technical exercise.</p><p>In the event we receive a high volume of applications, we will conduct the initial sift against the lead criteria which is: <strong>the ability to build interactive dashboards and reports using tools such as Plotly, Dash, Matplotlib or Streamlit</strong></p><p>In the Civil Service, we use <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> to evaluate your skills and ability. This gives us the best possible chance of finding the right person for the job, increases performance and improves diversity and inclusivity. We’ll be assessing your technical abilities, skills, experience and behaviours that are relevant to this role.</p><p>For this role we’ll be assessing you against the following <a href="https://www.gov.uk/government/publications/success-profiles/success-profiles-civil-service-behaviours" target="_blank">Civil Service Behaviours</a>:</p><ul><li>working together</li><li>changing and improving</li><li>managing a quality service</li><li>delivering at pace</li></ul><p>We’ll also be assessing your experience and specialist technical skills against the following skills defined in the Government Digital and Data Capability Framework for the Data Analyst role:</p><ul><li>Applying statistical and analytical tools and techniques</li><li>Communicating between the technical and non-technical</li><li>Data visualisation</li><li>Developing code for analysis</li></ul><p>Want to know more about who Government Digital and Data are? <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdsit.pagetiger.com%2Fbzwfhzv%2F1&amp;data=05%7C02%7CKhaitan.Samji%40dsit.gov.uk%7Cde18d021b40f4f03485208de15fa630f%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638972362324010808%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=xQkVZHlVGDaYxsy1XM84wV55nJg1h34DK%2Fxh3eAlHXM%3D&amp;reserved=0" target="_blank">Click Here</a></p><p><strong>Recruitment Timeline</strong></p><p>Sift completion: 3/2/26</p><p>Panel interviews: Starting from 10/2/26</p><p>Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.</p><p>A reserve list will be held for a period of 12 months, from which further appointments can be made.</p><p><strong>Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.</strong></p><p><strong>For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers.</strong></p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027" target="_blank">Civil Service People Plan</a> and <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">the Civil Service D&amp;I Strategy</a>.</p><br><p><strong>Sponsorship</strong></p><p>DSIT cannot offer Visa sponsorship to candidates through this campaign. DSIT holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:gdsrecruitment@dsit.gov.uk" target="_blank">gdsrecruitment@dsit.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href="mailto:gds-complaints@dsit.gov.uk" target="_blank">gds-complaints@dsit.gov.uk</a> in the first instance.<br><br>If you are not satisfied with the response you receive you can contact the Civil Service Commission by email: <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a> Or in writing: Civil Service Commission, Room G/8 1 Horse Guards Road, London, SW1A 2HQ.<br><br>

Data Analyst

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p></p><p>Visit our <a href="https://www.youtube.com/playlist?list=PL8EcnheDt1zgQYxvMYYtZf732Kp7cGqcC" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential.</p><p>The Planning and Performance Team within the CDIO Finance, Portfolio, Performance and Org Transformation offers a high standard of service to CDIO, driving operational excellence by developing the business plan, associated performance measures and holding the Leadership Team to account for the performance in relation to CDIO Objectives.<br><br>Through the utilisation of established relationships and development of new networks, we deliver continuous improvement in both business performance and delivery, presenting accurate performance information across the business. We analyse information to identify and understand the impact on the business in order to influence stakeholders and challenge outcomes. We work collaboratively and corporately to support the integration of the risk across CDIO; delivering business improvements through continuous planning, utilising real time information to drive performance discussions.</p><h4>Job description</h4>As a Planning and Performance Analyst you will be accountable for developing and maintaining high quality Performance Reporting and working with business areas to understand their requirements and developing needs.<h4>Person specification</h4><ul><li>Maintaining strong relationships with business areas.</li><li>Developing high quality reporting that meets user requirements.</li><li>Resilient Leadership to promote wider understanding of the performance framework and its importance.</li><li>Holding performance hubs with Deputy Directors</li><li>Delivering to time and to the required quality. ensuring assurance processes are embedded.</li><li>Invest in the development of the team to build capability while contributing to making CDIO a great place for a technology career.</li></ul><p><strong>Essential Criteria:</strong></p><ul><li>Strong Technical reporting and data analysis skills including technical skills such Power BI, along with WCAG awareness.</li><li>Experience in delivery of reports to tight timescales and based on user requirements.</li><li>Understanding and manipulating complex data and disparate sets and making them easy to interpret.</li><li>Experience in analytics, using data to identify trends and patterns.</li><li>Challenging and influencing within and externally to own department.</li></ul><p><strong>Transitional Sites</strong></p><p>For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.</p><p>These sites are:</p><ul><li>Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle</li><li>Telford Plaza, Telford - moving to Parkside Court, Telford</li></ul><p>You will be given more information about what this means at the job offer stage</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Managing a Quality Service</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>As part of the interview you will need to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.</li></ul><h4>Benefits</h4>Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.</p><p>We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.</p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.</li><li>Family friendly policies.</li><li>Personal support.</li><li>Coaching and development.</li></ul><p>To find out more about HMRC <a href="https://www.gov.uk/government/publications/working-for-hmrc-information-for-applicants/your-little-extras-and-big-benefits-handbook--2" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmrc-jobs.career-inspiration.com%2Fapp%2Fhome&amp;data=05%7C01%7Cochvinder.sandhu%40hmrc.gov.uk%7C58f2566a4caf4b596c0408dac6e2c1fd%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638040974455103539%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=G2Ks8M3egM5qVREswI94ydHKRzsXUwKpIJpTaRZpDiE%3D&amp;reserved=0" target="_blank">hear from our insiders</a> or visit<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"></a><a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">Thinking of joining the Civil Service</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>How to Apply</strong></p><p>As part of the application process, you will be asked to provide the following:</p><ul><li>A name-blind CV including your job history.</li><li>A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.</li><li>Three separate 250-word statements on the Behaviours - Leadership (Lead Behaviour), Managing a Quality Service, and Changing and Improving.</li></ul><p>Further details around what this will entail are listed on the application form.</p><p><strong>Sift</strong></p><p>In the event of a large number of applications being received, an initial sift may be held on the essential criteria.</p><p>At full sift all behaviour statements, and your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.</p><p>We may also raise the score required at any stage of the process if we receive a high number of applications.</p><p><strong>Interview</strong></p><p>During the panel interview, you will be assessed on Experience, Behaviours and a Technical presentation. As part of the interview you will need to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.</p><p>Interviews will take place via video link. Sift and interview dates to be confirmed.</p><p><strong>Eligibility</strong></p><p>Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – <strong>[insert vacancy ref]</strong> &amp; vacancy closing date <strong>[insert date]’.</strong></p><p>To check that you are eligible to apply for this role, <a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">please review the eligibility information before submitting your application</a>.</p><p><strong>Reserve List</strong></p><p>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.</p><p><strong>Merit List</strong></p><p>After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.</p><p><strong>Criminal Record Check</strong></p><p>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.</p><p><strong>Hybrid working at HMRC</strong></p><p>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).<br></p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.</p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment team via <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li></ul><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Important information for existing HMRC contractual homeworkers:</strong></p><p>This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.</p><p><strong>Terms and Conditions </strong></p><p>Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.</p><p>HMRC has a presence in every region of the UK. For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.</p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.</p><p>Questions relating to an individual application must be emailed as detailed later in this advert.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants will join on the minimum of the pay band.</p><p>Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.</p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fworking-for-hmrc-information-for-applicants&amp;data=05%7C02%7Crecruitmentreportingperformanceunity%40hmrc.gov.uk%7Cbc4ce7d829ea4c87676408dde15791d0%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638914488435915483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W0g4BVqKYKf48jUwISn54Xl15GKbdRh%2F%2Fp%2B3unspNVU%3D&amp;reserved=0" target="_blank">Working for HMRC: information for applicants - GOV.UK</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lauren Taylor</li><li>Email : <a href="mailto:lauren.taylor@hmrc.gov.uk" target="_blank">lauren.taylor@hmrc.gov.uk</a></li><li>Telephone : 03000582969</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:ubsrecruitmentcomplaints@hmrc.gov.uk" target="_blank">ubsrecruitmentcomplaints@hmrc.gov.uk</a>. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.<br><br>

Planning & Performance Analyst

Senior Data Management Professional (Driving Change)

<h4>Job summary</h4><p></p><p>An exciting opportunity has arisen at HM Land Registry (HMLR) for a Principal Business Analyst. If you want to be instrumental in leading, managing and shaping business analysis activity across programmes and domains within the organisation, we would love to hear from you.</p><p>It is an exciting time to join us as we continue on a major transformation programme. HMLR's ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.</p><h4>Job description</h4><p>Reporting to the Head of Business Analysis, you will lead the business analysis function through programmes and domains, managing a team of analysts across a range of multi-disciplinary and complex outcomes. You will draw on your own business analysis expertise, your developed digital perspective and your understanding of the enterprise arena to ensure that Business Analysts deliver maximum value to the organisation, working both as a leader and a practitioner.</p><p>You will be responsible for ensuring that people within business analysis roles have the appropriate skills and capability to be effective in their role as well as enabling access to learning and development to help them progress. You will support the Head of Practice to lead the Business Analysis Community of Practice, taking responsibility for outcomes and ensure they provide a measurable value to community members and the organisation. As an expert with extensive experience of business analysis in an agile, digital operating environment you will also be a role model, advocate and SME for the practice within HMLR, government and in industry.</p><p><strong>If you would like to find out more about the role, the Business Analysis profession and what it’s like to work at HMLR, a Hiring Manager Q&amp;A session where you can virtually 'meet the team' will be held via Teams on Thursday, 15th of January 12:30. Please register your interest here: </strong><a href="https://www.eventbrite.co.uk/e/hiring-manager-qa-business-analysts-hmlr-tickets-1978616482161?aff=oddtdtcreator" target="_blank">https://www.eventbrite.co.uk/e/hiring-manager-qa-business-analysts-hmlr-tickets-1978616482161?aff=oddtdtcreator</a></p><h4>Person specification</h4><p><strong>Essential Technical Criteria:</strong></p><ul><li>Professional qualification in Business Analysis from a recognised provider (e.g BCS, IIBA, PMI) or working towards it.</li></ul><p><strong>Essential Experience Criteria:</strong></p><ul><li>Significant Technical / IT Business Analysis experience including experience in a leadership role leading teams or<br>programmes of work.</li><li>Extensive and proven business analysis experience across a variety of delivery methodologies including Agile and iterative<br>software development.</li><li>Strong experience of business modelling and business process testing, using a range of industry tools and techniques incl.<br>BPMN.</li><li>Experience of leading domain/programme level business analysis activity.</li><li>Ability to coach and share own experience of being high performing business analyst.</li><li>Experience of working across organisational boundaries, expertly communicating with stakeholders to build influence and<br>credibility.</li><li>Skilled and experienced planner, implementer and leader of change in a complex and evolving environment.</li></ul><p>HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Seeing the Big Picture</li><li>Delivering at Pace</li><li>Changing and Improving</li></ul><h4>Benefits</h4>Alongside your salary of £61,923, HM Land Registry contributes £17,939 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>We are working with our recruitment partner (Inspire People) for this campaign. </p><ol><li>Please submit your CV​ on Inspire People’s website: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmlr.inspirepeople.net%2Fjobs%2Fprincipal-business-analyst%2F&amp;data=05%7C02%7Cclaire.scattergood%40landregistry.gov.uk%7C84b083b4b4ed4585899308de3f11e974%7C236309a8284b4e57a7b3fc767736f69d%7C0%7C0%7C639017543364360879%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=AtUHfpvxq5ZiIXM2jo0hzf%2FJvXG3j1RwvaxASgv8Jvw%3D&amp;reserved=0" target="_blank">https://hmlr.inspirepeople.net/jobs/principal-business-analyst/</a></li><li>Inspire People will assess your CV and compile a longlist of applications for HM Land Registry to sift.</li><li>If you progress through this stage, you will need to complete a short, pre-recorded video with Inspire People. Alternatively, you can provide written answers to the questions​.</li><li>HM Land Registry will then sift these applications.</li></ol><p>Please ensure your CV outlines how you meet the <strong>Essential Technical and Experience Criteria </strong>as listed in the person specification above. </p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a virtual, blended interview which will be take place on Microsoft Teams week commencing 2 February 2026. The blended interview will test the essential experience criteria for the role. </p><p>Candidates can refer to notes within their interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview.</p><p>If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration, they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p><strong>Visa Sponsorship</strong></p><p>Please note, we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.</p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Zymante Gintalaite - Inspire People</li><li>Email : <a href="mailto:zymante@inspirepeople.net" target="_blank">zymante@inspirepeople.net</a></li><li>Telephone : 0207 871 8556</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry, then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwNzUmdmVyaWZ5PTA2ODRmNWZhNDk4ZWZmY2Q1MmEwZWFmZDVhYTYxMWZjJnJlcXNpZz0xNzY2NDY1MzIzLTM5N2QwZTQ4ZDQ1Yjg1MGIyNjg0OWI3YmEzOTk2ZGNhZWVkZjhjNjU=" target="_blank">Principal Business Analyst Candidate Pack Opens in new window</a> (pdf, 1816kB)

HM Land Registry

Principal Business Analyst

<h4>Job summary</h4>We have a great opportunity for a Senior Research Analyst to lead the design, development, and delivery of robust quantitative research programmes that directly address strategic and operational questions from senior stakeholders. This includes managing existing relationship studies across professional (B2B) and citizen (B2C) customer groups, while also identifying opportunities to streamline, improve, and expand HM Land Registry’s (HMLR) suite of quantitative research.<h4>Job description</h4><p>In this role you will report into the Head of Customer Insight and will work as part of an established small, dynamic, and highly effective multi-disciplinary customer and market insight team, collaborating closely to deliver high-impact insight that drives strategic decision-making and service improvement.</p><p>As a hands-on research expert, you will design, manage and expand/improve high-quality surveys, apply advanced analytical techniques, and triangulate findings with existing knowledge and insight as well as other internal data to build compelling, evidence-based narratives that drive change. You will extract actionable insights from customer feedback and performance data, ensuring that customer metrics are embedded into service design and performance management.</p><p>A key part of the role is to communicate findings clearly and persuasively, tailoring messages to different audiences and influencing decision-makers at all levels. You will champion the use of evidence to improve customer experience and support continuous improvement across the organisation.</p><p>Please see the attached Candidate Pack for further information about the role. </p><h4>Person specification</h4><p>To be successful in this role you will be a member of the Government Social Research profession Or have a MRS Advanced Certificate + significant experience or equivalent Or MRS Diploma or equivalent Or Bachelor degree with substantial research related focus.</p><p>You will have experience in:</p><ul><li> Significant experience leading large-scale quantitative customer market research programmes as a practitioner, with hands-on responsibility across the full research lifecycle.</li><li> Synthesising and interpreting quantitative data to build compelling insight stories that drive action. This includes identifying patterns, connecting findings to strategic priorities, and framing insight in a way that resonates with decision-makers.</li><li> Developing and working with structured coding frameworks for survey verbatim. This includes applying thematic analysis techniques to surface key themes, sentiment, and emerging issues, and identifying insight opportunities that inform strategic priorities and service improvements.</li><li> Communicating insight with impact: tailoring messages to different audiences, using storytelling techniques, and influencing senior stakeholders to act on evidence.</li><li> Managing external research suppliers and partnerships.</li></ul><p>Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable. This will not be tested in the application or interview process.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>•Member of Government Social Research professionOr•MRS Advanced Certificate + significant experience or equivalentOr •MRS Diploma or equivalentOr•Bachelor degree with substantial research related focus</li></ul><h4>Benefits</h4>Alongside your salary of £45,514, HM Land Registry contributes £13,185 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p></p><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>To apply please complete your CV to include your work history and qualifications. We will be scoring your CV against the technical criteria and the essential experience - Significant experience leading large-scale quantitative customer market research programmes as a practitioner, with hands-on responsibility across the full research lifecycle.</p><p> Please complete the below technical question (in no more than 250 words):</p><ul><li>Member of Government Social Research profession</li></ul><p>Or</p><ul><li>MRS Advanced Certificate + significant experience or equivalent</li></ul><p>Or</p><ul><li>MRS Diploma or equivalent</li></ul><p>Or</p><ul><li>Bachelor degree with substantial research related focus</li></ul><p>Then complete the Personal Statement section (in no more than 1000 words), please demonstrate how you meet the following essential Experience criteria:</p><ul><li>Significant experience leading large-scale quantitative customer market research programmes as a practitioner, with hands-on responsibility across the full research lifecycle.</li><li>Synthesising and interpreting quantitative data to build compelling insight stories that drive action. This includes identifying patterns, connecting findings to strategic priorities, and framing insight in a way that resonates with decision-makers.</li><li>Developing and working with structured coding frameworks for survey verbatim. This includes applying thematic analysis techniques to surface key themes, sentiment, and emerging issues, and identifying insight opportunities that inform strategic priorities and service improvements.</li><li>Managing external research suppliers and partnerships.</li></ul><p>Please review your application form before clicking ‘submit’ –once you have submitted, you will not be able to amend your application.</p><p>Ensure your application form is received by the closing date for receipt of applications –this is 11:55pm on the advertised date.</p><p>In case of a high volume of applications we may complete a pre-sift on the below technical criteria:</p><ul><li>Member of Government Social Research profession</li></ul><p>Or</p><ul><li>MRS Advanced Certificate + significant experience or equivalent</li></ul><p>Or</p><ul><li>MRS Diploma or equivalent</li></ul><p>Or</p><ul><li>Bachelor degree with substantial research related focus</li></ul><p>And then complete a second pre-sift on the CV.</p><p>The sift will take place shortly after the closing date. </p><p>If successful at shortlisting stage, you will be invited to attend a virtual, blended interview and deliver a pre-prepared presentation. Details will be provided on invitation to interview. The blended interview will test the Experience and Behaviours listed in the Candidate Pack. We expect interviews to take place during the week commencing the 2nd February 2026</p><p>Candidates may refer to notes within their video interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. </p><p>If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement. </p><p><strong>Visa Sponsorship</strong></p><p>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role <strong>does not</strong> meet that category, and <strong>we will not sponsor a skilled worker visa</strong>.</p><p>You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Richard Turner</li><li>Email : <a href="mailto:richard.turner@landregistry.gov.uk" target="_blank">richard.turner@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3ODkmdmVyaWZ5PTExNzRlYWQ1OWE2YjhlZDlhNDM3ODAzY2Y5ZjJhNjczJnJlcXNpZz0xNzY3OTMzNjYwLWVlZTY3ZGRhNTBjODgyYTE5ZDM3M2VhYTRjZTI5MDk2ODQwY2NmZDM=" target="_blank">Senior Customer Research Analyst Candidate Pack Opens in new window</a> (pdf, 1903kB)

Senior Customer Research Analyst

<h4>Job summary</h4><p>Working in the team with Michael our Lead Business Analyst, Ollie and Carol our Senior Business Analysts and our community of Business Analysts you will play a critical role in Digital Delivery. You will be joining our small but friendly team, which is committed to making positive changes for all our users. Michael believes in working in a Collaborative and flexible way to foster good decision-making and problem-solving within the team.</p><p>We believe that it’s critical that people continue to learn and develop, we align our roles to the Digital Data and Technology (DDAT) framework and have career pathways in place to ensure you will always understand your next step, and, we have a training plan in place to make sure that it happens.</p><p>We are looking for an experienced business analyst to join our team to help us meet our ambitions of ensuring Homes England has a strong basic infrastructure supported by good governance; and our digital services are genuinely modern, agile and eﬀective drivers in the housing market.</p><p>This is an exciting opportunity in our business analysis profession making a real difference in our Digital Delivery team. These are exciting times in Digital Delivery at Homes England. We have a clear vision - to develop digitally enabled systems and services that work more simply for users - and we’re looking for talented people to help us achieve it.</p><h4>Job description</h4><p>As an experienced Business Analyst and an IT professional, you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. You will be able to work with senior stakeholders.</p><p>We will support you ensuring you will be comfortable supporting a multi-disciplinary team’s complex backlog delivering user-focused products through collaboratively developed user stories. You will be flexible, able to switch between agile and waterfall projects, and self-assured supporting Homes England with procuring and adopting new products and services.</p><p>As a Business Analyst, joining us on this you will be expected to demonstrate you meet the skills and expertise required of the Digital Data and Technology frameworks specification for a business analyst as laid out in the attached job description.</p><h4>Person specification</h4><ul><li>Business analysis qualification, ideally and BCS Diploma.</li><li>Experienced in business analysis, working both collaboratively within a multi-disciplinary agile team and alone.</li><li>Experience of working with the user centred design profession and their methods and techniques.</li><li>Experience of Agile development methodologies, particularly Scrum.</li><li>Experience of working with a backlog of user stories and acceptance criteria using Behaviour Driven Development.</li><li>Experience of waterfall projects, producing High Level, Functional and Non-Functional requirements.</li><li>Knowledge of the GDS development approach / digital standards.</li><li>Awareness of public sector Information Security issues.</li><li>Awareness of public sector finances e.g. Departmental Expenditure Limit (DEL).</li></ul><h4>Benefits</h4>Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:<br><br>Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.<br><br>Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.<br><br>Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.<br><br>Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.<br><br>We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>How to apply?</p><p>To apply please follow the links to our careers page.</p><p>Security</p><p>Successful candidates must pass a disclosure and barring security check.</p><p>Selection process details</p><p>For more information on the role, please see the attached Job Description.</p><p>Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England. <br><br>Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.<br><br>Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.<br><br>Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:<br><br><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Forganisations%2Fhomes-england%2Fabout%2Fpersonal-information-charter&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709448708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=pjDFFDlHY7zgFNxx382ALMbJiw90f6DVARZfyZfjizs%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter</a><br><br></p><p>Nationality requirements</p><p>Open to UK, <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fthecommonwealth.org%2Fmember-countries&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709464704%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=r0Rz6b9bvo4%2Fo7AU2d6SMHLXaaVe5%2BWf%2Bv3jjL%2BHYVg%3D&amp;reserved=0" target="_blank">Commonwealth</a> and <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Feu-eea&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709477834%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9afIX7gl80%2BvPO9deAYKN%2Fgy6ByyqFXW1sHolEZTxic%3D&amp;reserved=0" target="_blank">European Economic Area (EEA)</a> and certain non EEA nationals. Further information on whether you are able to apply is available <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fnationality-rules&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709489987%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=iRgJvWJgZuGR0vW3MsvCQWx9V5KiFAWtqpC0cMqAcdI%3D&amp;reserved=0" target="_blank">here</a>.</p><p>Working for the Civil Service</p><p>Please note this Post is NOT regulated by the Civil Service Commission.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul>

Homes England

Analyst - Business (T2065N &T2066N)

Business Analyst – Organisation Development and Workforce

<h4>Job summary</h4><p>The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty. </p><p>Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group. </p><p>We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities. </p><p>The Insolvency Service is a great place to work, learn and grow your career! </p><p>We are seeking an experienced, influential and forward-thinking Head of Business Analysis to lead, develop and professionalise the Business Analysis capability across the organisation. This is a senior strategic role with enterprise-wide reach, shaping how we deliver technology-enabled change, improve business processes, and support critical national services.</p><p>The successful candidate will set the direction for the BA profession, lead a high-performing community, assure major transformation initiatives, and act as a trusted adviser to senior leaders. You will bring deep experience of business analysis excellence from any sector — public or private — and have the credibility to influence executive decision-making.</p><p>We welcome applications from candidates who have not previously worked in Government. Experience in large-scale, regulated, complex, or multi-supplier environments is highly valuable</p><h4>Job description</h4><p>Why This Role Is Unique:</p><p>This role aligns with the Government Digital &amp; Data (DDaT) profession, but welcomes cross-sector applicants. The post holder will report directly to the Chief Technology Officer (CTO) and lead the BA community across the organisation. Pay and allowances follow Government G6 policy and relevant DDaT market allowances.</p><p><strong>Responsibilities:</strong></p><ul><li>lead business analysis across an organisation delivering essential public services with real social impact</li><li>shape enterprise processes, digital transformation, and technology strategy at scale</li><li>build, professionalise, and uplift a BA community using modern standards and industry best practice</li><li>influence Board-level decisions and drive change across multiple directorates</li><li>operate in a hybrid legacy-to-cloud environment where strong analysis and modelling skills genuinely shape outcomes</li><li>a consistent BA standards and modelling framework embedded across major transformation initiatives</li><li>a clear enterprise-wide view of key business processes, ownership and dependencies</li><li>introduced a robust requirements assurance model trusted by governance forums</li><li>evidenced uplift in BA capability, skills development and community maturity</li><li>strengthened alignment between BA, product, architecture and delivery teams</li></ul><h4>Person specification</h4><ul><li>strong strategic thinking with the ability to see the enterprise-level picture</li><li>excellent communication, negotiation and stakeholder influence</li><li>confidence to lead, challenge and drive clarity in ambiguous environments</li><li>strong analytical and problem-solving abilities</li><li>commitment to professional development and modern analysis practices</li><li>resilience, political awareness and the ability to operate effectively at pace</li></ul><p><strong>Essential Experience:</strong></p><ul><li>significant senior leadership experience as a Business Analyst, including leading teams or communities of practice</li><li>proven ability to deliver complex, multi-million-pound transformation programmes in medium or large organisations (public or private)</li><li>deep expertise in business process modelling, including advanced use of BPMN or equivalent notations</li><li>demonstrated ability to influence and challenge senior stakeholders, including at executive or board level</li><li>experience operating in complex, regulated or multi-supplier environments</li><li>experience building frameworks, methodologies and quality assurance processes for BA deliverables</li></ul><p>Government experience is not required.</p><p>Experience in sectors such as financial services, utilities, telecoms, consultancy, or other regulated industries is highly transferable.</p><p><strong>Desirable</strong>: Experience in criminal or civil investigation, enforcement, or compliance-driven environments.</p><h4>Qualifications</h4>BCS Practitioner Certificates or Equivalent<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Seeing the Big Picture</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Business Process modelling BPMN</li><li>Technical Architecture</li></ul><h4>Benefits</h4>Alongside your salary of £72,113, Insolvency Service contributes £20,891 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including: </li><li>flexible working arrangements and flexi-time</li><li>full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service </li><li>in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave</li><li>competitive maternity, paternity and parental leave</li><li>5 days paid leave for learning and development</li><li>5 days paid for volunteering</li><li>a Cycle to work scheme</li><li>staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life</li></ul><p>Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.civilservicepensionscheme.org.uk%2F&amp;data=05%7C02%7CGary.Wilson%40insolvency.gov.uk%7C8fcd45c6caf54558cca208dcc1ff17f0%7C9a18d34af01e4c31ad16523150b47949%7C0%7C0%7C638598548576274493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=NNv5CFVnpZywBlTz6D%2BMVco6Ow2LiWPjX%2BA%2Bu%2FRVXKM%3D&amp;reserved=0" target="_blank">www.civilservicepensionscheme.org.uk</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>As part of the sift process, you will be asked to complete: </strong></p><ul><li><strong>CV </strong></li></ul><p>Further details around what this will entail are listed on the application form.</p><p>Your CV should provide a clear overview of your employment history, key responsibilities, relevant qualifications, and the skills and experience you’ve gained throughout your career including any notable achievements. </p><p><strong>Note</strong>: Your CV will be scored as part of the assessment process and will be assessed against the criteria outlined in the job advert. </p><p><strong>If successful at the sift stage, at interview, you will be assessed on the following: </strong></p><ul><li><strong>Experience</strong></li><li><strong>Behaviours </strong>- assessed through<strong>: </strong><ul><li>Behaviour 1 - Leadership</li><li>Behaviour 2 - Communicating and Influencing</li><li>Behaviour 3 - Seeing the Big Picture</li></ul></li></ul><ul><li><strong>Technical Skills </strong></li></ul><p><strong>Expected timeline (subject to change) </strong></p><p><strong>Sift – week commencing </strong>26th January 2026</p><p><strong>Interview – week commencing</strong> 16th February 2026 </p><p><strong>Location</strong> - Birmingham</p><p>Your interview will be conducted face to face. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process. </p><p><strong>Visa Applicants</strong></p><p>To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants. </p><p><strong>Hybrid Working</strong></p><p>Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.</p><p>Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>. </p><p>If successful and transferring from another Government Department a criminal record check may be carried out.</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p>New entrants are expected to join on the minimum of the pay band.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:InsolvencyRecruitment.grs@cabinetoffice.gov.uk" target="_blank">InsolvencyRecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>Feedback</strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Bryan Evans</li><li>Email : <a href="mailto:Bryan.Evans@insolvency.gov.uk" target="_blank">Bryan.Evans@insolvency.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:InsolvencyRecruitment.grs@cabinetoffice.gov.uk" target="_blank">InsolvencyRecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>If you feel there have been procedural irregularities at any stage of the recruitment process or that your application has not been treated in accordance with the Civil Service Commission’s Recruitment Principles, and wish to make a complaint, then in the first instance you should contact <a href="mailto:hr.recruitment@insolvency.gov.uk" target="_blank">hr.recruitment@insolvency.gov.uk</a>. If you are not satisfied with the response that you receive you can then contact the Civil Service Commission.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc3MTkmdmVyaWZ5PTliYzkyMzdkMzczY2Q3MzFlYWY2ZjRmMGMwYmYxNzQ1JnJlcXNpZz0xNzY4NDUxNzg0LWFlOWYzMmQyZWY1ZTIwY2UyNmM3Y2IyNjk4NzcwNTg4MWFiODZhODk=" target="_blank">Applying for a Job - A Candidate Guide (1) Opens in new window</a> (pdf, 3061kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc3MjAmdmVyaWZ5PTg4YjdlN2ZjZTdmMWRjMmY0NGRjMWQ4ZWI5YWNmZmI0JnJlcXNpZz0xNzY4NDUxNzg0LWFlOWYzMmQyZWY1ZTIwY2UyNmM3Y2IyNjk4NzcwNTg4MWFiODZhODk=" target="_blank">Insolvency Service Candidate Information Pack (Sept 2025) Opens in new window</a> (pdf, 6459kB)

Head of Business Analysis

<h4>Job summary</h4><p><strong>The Independent Football Regulator</strong></p><p>The Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. </p><p>The IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime; set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection.</p><p>The IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football.</p><h4>Job description</h4><p>The role of Intelligence is to focus resources in the most effective way. As an intelligence analyst in the IFR you will support IFR supervision cases to develop and implement intelligence collection plans to enable them to apply the IFR's functions.</p><p><strong>Responsibilities Include:</strong></p><ul><li>Progressing intelligence development and identifying opportunities to exploit intelligence opportunities</li><li>Confidently engaging with other government organisations, including law enforcement and other regulators</li><li>Accessing and developing intelligence records from all available intelligence sources</li><li>Advising IFR supervisors on appropriate intelligence collection plans</li><li>Briefing IFR senior leadership team on identified opportunities and risks</li></ul><p>This is a sensitive and high-profile role due to the nature of the work. The position is suited towards an individual who has intelligence experience, including material above OFFICIAL-SENSITIVE classification, and the ability to work flexibly in a dynamic and changing environment.</p><h4>Person specification</h4><p><strong>Essential Requirements</strong></p><ul><li>You should hold either:<ul><li>an appropriate intelligence certification, such as the Intelligence Professionalism Programme (IPP) or similar or</li><li>equivalent experience gained from performing intelligence analyst functions in either a law enforcement or regulatory experience</li></ul></li><li>Experience of using systems and processes for intelligence collection, development and dissemination</li><li>Be able to identify and manage risk across intelligence development work, implementing enhanced security practices</li><li>Collaborative and able to work effectively with a wide range of colleagues and stakeholders</li><li>Able to work well on your own initiative (a self-starter)</li><li>You must meet the required security clearance level (see later)</li></ul><p><strong>Desirable Skills </strong></p><ul><li>IPP Supervisor qualification or similar level qualification</li><li>Experience in the use of the National Intelligence Model</li><li>Experienced in the use and application of open-source intelligence</li></ul><p>We are running an information session where prospective applicants can find out more about the role. This will be hosted by David Liebscher, and will take place on:</p><ul><li><strong>Wednesday 21st January at 6pm</strong></li></ul><p>The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.</p><p>Please register your interest by filling out this <a href="https://forms.office.com/Pages/ResponsePage.aspx?id=i4whCv6m402E_74v03iyVODY9YWEEldMi1-l0L13zVNUNzUzOVhTMVU2M0hESkpOVVg3WVAxVVlETy4u" target="_blank">form</a> and and you will be sent an invitation. The invites will be sent the night before the session. <strong>The sessions are not recorded.</strong></p><p>Please note that the session will not focus on the IFR recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, on-boarding etc) to <strong><a href="mailto:careers@footballregulator.org.uk" target="_blank">careers@footballregulator.org.uk</a></strong></p><h4>Benefits</h4><p>If successful you will join a <strong>Non Departmental Public Body </strong>and will be employed as a <strong>Public Servant.</strong></p><p><strong>If you are an existing Civil Servant or a DCMS employee you will no longer have access to Civil Service benefits including the Civil Service pension. </strong></p><p>The terms and conditions of employment include:</p><ul><li><ul><li><strong>Pension 12%</strong> An employee contribution of 5%, with an employer contribution of 7%. </li><li><strong>Flexible Benefit 8%</strong> Employees can choose to invest 8% of their base salary into their pension, or take as cash (post tax)</li><li><strong>Reward</strong> we will have a performance based reward programme. </li><li><strong>31.5</strong> days annual leave</li><li><strong>Flexible </strong>and hybrid working, <strong>40%</strong> in office attendance</li><li>Occupational sick pay</li><li><strong>9 </strong>months paid Maternity Leave + generous paternity and adoption leave.</li><li>A bespoke L&amp;D programme to help you achieve your personal CPD, including paid membership fees</li><li>Cycle-to-work scheme and much more!</li></ul></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>To apply for this vacancy, you will need to submit the following documents which will assessed against your experience.</p><ul><li>A <strong>CV</strong> setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on Civil Service Jobs on the Civil Service Jobs application form.</li><li>A <strong>Statement of Suitability</strong> (max <strong>750 </strong>words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates. </li></ul><p>For the <strong>shortlist</strong>, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.In the event of a large number of applicants, an initial sift will be conducted on the <strong>statement of suitability. </strong>Those who are successful in the initial sift will then be scored on all elements of the application.</p><p><strong>The Interview</strong></p><p>The interview process will assess <strong>experience</strong> through competency questions and a presentation. Full details of this, including the topic, length of time, and whether or not you will need to use visual aids, will be sent to you prior to your interview. </p><p><strong>Prior to the interview you will be sent the competency questions in advance. The questions will be based on </strong><strong>the essential criteria listed on slide 7</strong></p><p>Your interview will take place remotely via Teams.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">developed vetting (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Joe Alford</li><li>Email : <a href="mailto:careers@footballregulator.org.uk" target="_blank">careers@footballregulator.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:careers@footballregulator.org.uk" target="_blank">careers@footballregulator.org.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxMzEmdmVyaWZ5PTQwMWMwZTU0ODA1NDJjOTYyMDQ0NWVkNGFmY2I2NGNmJnJlcXNpZz0xNzY3OTMzNTE4LTU5MWVkMDZlYTg0MmNjZDA5Zjc3MTUwZjliNzlmNzhjYzc2MTExZTM=" target="_blank">Senior Intelligence Analyst CIP Opens in new window</a> (pdf, 1866kB)

Independent Football Regulator – Senior Intelligence Analyst

<h4>Job summary</h4><p><strong>Junior Performance Analyst job advert</strong></p><p>Do you have a keen eye for spotting and understanding trends in information and data?</p><p>Do you enjoy working with others to understand why things happen the way they do?</p><p>Are you an innovator with a passion for efficiency and improvement?</p><p>We are looking for a Junior Performance Analyst to join our Operational Performance Team, a critical part of our Intelligence &amp; Tasking sub-directorate. This team provides essential insights into how the Commission performs against its Key Performance Indicators (KPIs), helping us improve efficiency and deliver better services.</p><p>This is a varied role requiring strong analytical skills, attention to detail, and the ability to communicate complex information clearly.</p><h4>Job description</h4><p>The main things you will be doing are:</p><ul><li>Interrogating data systems (including SQL databases) to monitor performance and generate insights.</li><li>Producing clear, accessible reports for internal and external audiences using data from sources such as the Register of Charities and our Case Management system.</li><li>Contributing to forecasting and analysis that informs strategic and operational decisions.</li><li>Creating compelling data visualisations using tools like Power BI.</li><li>Working collaboratively across the organisation to ensure business information meets strategic needs.</li></ul><h4>Person specification</h4><p><strong>Key skills and experience and knowledge you will need are:</strong></p><p>Essential Skills &amp; Experience:</p><ul><li>Strong written and verbal communication skills.</li><li>Good analytical and judgement skills to evaluate complex information.</li><li>Ability to plan, prioritise and work collaboratively to meet deadlines.</li><li>Experience using data to inform decisions and monitor actions.</li><li>Working knowledge of Microsoft Office applications.</li></ul><p>Desirable:</p><ul><li>Experience with Excel, SQL, or BI tools (e.g., Power BI, Tableau).</li><li>Previous experience in a Management Information or Performance Team.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £28,867, Charity Commission contributes £8,362 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Alongside your salary, Charity Commission contributes towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Find out what benefits a Civil Service Pension provides.</a></p><p>This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.</p><p>Watch this <a href="https://www.youtube.com/watch?v=qTmNjusudKU" target="_blank">short video</a> to find out more about us.</p><p>We operate a flexible hybrid working policy where office attendance is combined with at least 3 days homeworking per week dependent on role requirements.</p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.</p><p>We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.</p><p>We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document. </p><p>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in the February of that year.</p><p>The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is <strong>fair</strong>, <strong>balanced</strong>, and <strong>independent</strong>, which works in a way that is <strong>supportive</strong>, <strong>collaborative</strong>, and i<strong>nnovative</strong> to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public. </p><p>Work at the Charity Commission and you’ll make a difference every day to:</p><ul><li>The 170,000 charities of all shapes and sizes that we regulate across England and Wales.</li><li>The trustees we partner with and advise.</li><li>The people and causes that benefit from the £10bn generously donated each year by the public.</li></ul><p>Find out more about working for us<a href="https://www.gov.uk/government/organisations/charity-commission/about/recruitment" target="_blank"> here</a>.</p><p>To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<p>To apply for this post, you must complete the following: </p><ul><li>An online numerical test at application stage</li><li>An online verbal reasoning test at application stage</li><li>A blind CV setting out your Job History/Full Qualifications/Previous skill and experiences.</li><li>A Personal Statement (maximum 750 words) demonstrating how you meet the essential criteria for the role outlined on the Job Description.</li></ul><p><strong>Online Test:</strong></p><p>After submission of the first stage of your application you will be invited to complete a Civil Service Verbal and Numerical Test. If you successfully pass the tests, you will be invited to complete the final stage of the application. </p><p>Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 25/01/2026 on 23:55. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.</p><p>In addition, we will assess your experience, strengths and the following Behaviours at Interview stage:</p><ul><li>Making Effective Decisions</li><li>Communicating and influencing</li><li>Managing a quality service</li><li>Delivering at pace</li></ul><p><strong>Interview Arrangements</strong></p><p>Interviews will be taking place over Teams</p><p>The sift is due to take place during the week commencing 2nd February 2026.</p><p>Interviews will be held during the week commencing 23rd February 2026.</p><p>We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates. </p><p>At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills. </p><p>We reserve the right to raise the score required at any stage of the process to manage numbers. </p><p><strong>Behaviours:</strong></p><p>The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>)) and should be referred to when making this application. </p><p>You are required, under the Behaviours approach, to describe how you have dealt with a specific situation. </p><p>You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people. </p><p>When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result. </p><p><strong>Reasonable Adjustment:</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact Government Recruitment Service via <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li><li>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional. </li></ul><p><strong>Reserve Lists</strong></p><p>If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard. </p><p>During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order. </p><p><strong>Applying</strong></p><p>We recognise everyone as an individual, accepting people for who they are and treating everyone fairly </p><p>All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email <a href="mailto:Charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">Charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a> </p><p>Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions. </p><p>Please note that late applications will not be accepted. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>New entrants are expected to join on the minimum of the pay band. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Svetlana Lutchmaya</li><li>Email : <a href="mailto:Recruitment@charitycommission.gov.uk" target="_blank">Recruitment@charitycommission.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:charitycommissionrecruitment.grs@cabinetoffice.gov.uk" target="_blank">charitycommissionrecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. <br><br>If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance <a href="mailto:hrselfservice@charitycommission.gov.uk" target="_blank">hrselfservice@charitycommission.gov.uk</a>.<br><br> If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page <a href="https://civilservicecommission.independent.gov.uk/" target="_blank">here</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjgmdmVyaWZ5PTE5NzNhMWY3MGJjOTM4YzdjOTA3ODU4NzEyZDIyYTJmJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">EO Junior Performance Analyst - Job Description Opens in new window</a> (pdf, 195kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMjkmdmVyaWZ5PTk4MTQxYzU1NTk0MzgwZTYyNWE3OGFmYTMwNDk4YTFlJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">EO Junior Performance Analyst - Job Description - Welsh Version Opens in new window</a> (pdf, 221kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMzAmdmVyaWZ5PWExNGM5ZDM2M2JkNGVlMjdjNzVhYzNmZTc5NzQ3NmM3JnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">Charity Commission Benefits Opens in new window</a> (pdf, 167kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYyMzEmdmVyaWZ5PWJmMTQyMTEwZGZiODA2ZjE1YzU4YjBmNzM3ZmVmNjhlJnJlcXNpZz0xNzY2NjM2NTU1LTk2YTBkNzNlMDg5OGZjYTdiMDEzMjllN2U0ODA2YjMwNzBmYjIzNmE=" target="_blank">Comisiwn Elusennau - Benefits Opens in new window</a> (pdf, 167kB)

Charity Commission

Junior Performance Analyst, EO, Perm, Liverpool / Newport

Home Office

Senior Data Analyst – Enterprise Services

Senior Performance Analyst

Senior Business Analyst

Driver and Vehicle Standards Agency

Senior Data Analyst

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4987/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/4988/Business_Growth_Adviser_JD_-Spec_Final__15.12.25.docx" target="_blank">Business_Growth_Adviser_JD_-Spec_Final__15.12.25</a></li>
<li></li>
<li></li>
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<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CV’s (unless specified on the advert).</p>
<p>Please fully complete the online application form.</p>
<p><br><br>&nbsp;</p>
<p></p>



<p><strong>Fixed term until 31 March 2027</strong></p>
<p>InvestSefton is Sefton Council’s Business Support and Investment service. There are over 8,000 businesses based in Sefton and we receive over 1,000 enquiries per year from a wide range of businesses from sole traders, micros to larger SMEs who are looking for advice and support. We provide FREE support to those businesses.&nbsp;</p>
<p>If you are a business adviser or mentor with a proven track record of delivering quality advice and providing direct support to businesses, then we would love to hear from you.&nbsp; You should have extensive experience in delivering support to businesses on a 1:1 basis which must include business plan writing, cashflow forecasting, marketing plans and bid writing support.&nbsp;</p>
<p>&nbsp;You need to be adept at building relationships quickly, have the ability to source your own leads, whilst managing a busy case load and delivering results in a target driven environment. You need to be versatile and able to respond to a wide range of needs from businesses.&nbsp; &nbsp;&nbsp;</p>
<p>You will be joining an established team who enjoy working together and will always go the extra mile to help Sefton businesses.</p>
<p>If this is you, we look forward to hearing from you.&nbsp;</p>
<p>Applicants invited to interview will be asked to submit an example of a business plan they have previously written. Full details of this requirement will be provided to those applicants when they are invited to interview.</p>
<p><strong>We can also consider two part-time roles for this post where applicable.</strong></p>
<p>Closing date - 9th February 2026</p>
<p>Interview date - 10th - 13th March 2026</p>

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Business Growth Adviser

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5785/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5786/JD__PS_Data_Analyst_2024.docx" target="_blank">JD__PS_Data_Analyst_2024</a></li>
<li></li>
<li></li>
<li></li></ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CV’s (unless specified on the advert).</p>
<p>Please fully complete the online application form.</p>
<p><br><br>&nbsp;</p>
<p></p>



<p><strong>Fixed Term – Two Years</strong></p>
<p><strong>Location: Sefton Council (Bootle) / Agile</strong></p>
<p><strong>Business Intelligence &amp; Performance Team, Strategic Support Service, Sefton Council, Bootle, Merseyside</strong></p>
<p>Sefton Council is seeking to recruit a fixed term Data Analyst for two years to join its central Business Intelligence &amp; Performance Team, supporting data analysis and reporting for the Adult Social Care service.</p>
<p>Technical experience and practical ability to analyse and report data using MS Excel, T-SQL, and Microsoft Power BI, are pre-requisite essentials. Importantly, we are looking for someone with prior experience of local government and data analysis that includes Adult Social Care.</p>
<p>You will be required to analyse data from the Council’s Adult Social Care case management system, LiquidLogic (System C Software) and other data sources; assist with statutory government returns; produce monthly performance reports; and respond to ad-hoc requests for data. Experience of using the LiquidLogic and or ContrOCC systems is highly desirable. You will also need to demonstrate effective communication and interpersonal skills, to work closely with others in the Council’s Adult Social Care service area to help to drive data analysis and performance management.</p>
<p>We are looking for a candidate who is passionate about data and analytics and enjoys problem solving. A degree or equivalent in an analytical discipline such as Mathematics, Statistics, or equivalent practical experience would be advantageous.</p>
<p>This is a great opportunity to develop your expertise, working on high profile issues as part of a dynamic and supportive professional team.</p>
<p>Sefton Council is committed to equal opportunities and welcome applications from all sections of the community. Disabled and Care Experienced individuals will be offered an interview where they meet all essential criteria on the person specification.</p>
<p>Please do not submit AI generated applications and note this post is not suitable for visa support.</p>
<p><strong>Closing Date: 8th February 2026, interviews are likely to be held in the week commencing the 16th February.</strong></p>

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5470/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/5472/JD_PS_Perfromance_Manager_v1.docx" target="_blank">JD_PS_Perfromance_Manager_v1</a></li>
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<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CV’s (unless specified on the advert).</p>
<p>Please fully complete the online application form.</p>
<p><br><br>&nbsp;</p>
<p></p>



<p><strong>Business Intelligence &amp; Performance Team, Strategic Support Service, Sefton Council, Bootle, Merseyside</strong></p>
<p>Sefton Council is seeking to recruit an experienced Performance Manager to join its central Business Intelligence &amp; Performance Team, to lead performance, data analysis and reporting in support of the Corporate Transformation Programme, providing timely and accurate data to inform strategic decision making, and indirectly help contribute to positive outcomes for Sefton’s citizens. We welcome applications from those with significant experience of working within a Local Government (especially Social Care) setting with strong data analysis/ICT skills and experience of influencing change.</p>
<p><strong>Key Role Responsibilities</strong></p>
<ul>
<li>Build and maintain relationships with a wide variety of stakeholders across all levels of management ensuring clear and effective lines of communication.</li>
<li>Advise and support others to perform in-depth data analysis, and to produce detailed and concise written performance reports, to get the greatest insight from the Council’s data and to inform strategic decisions.</li>
<li>Provide advice and technical support to maintain a focus on continual improvement of Council services while demonstrating continued improvements in value for money.</li>
<li>Produce high quality analysis, diagnosis and outputs to support informed decision making helping the delivery of improved service performance and outcomes, across the Council, and for the citizens and residents of Sefton.</li>
<li>Support the team in the production of accessible, well-presented performance assessment reports that will enable identification of significant trends and variations from agreed targets and relevant benchmarks and that will be scrutinised at all levels of the organisation.</li>
<li>Work with services to develop Key Performance Indicators (KPIs) and performance frameworks to assist with their business insight and decision making.</li>
<li>Support further development of the corporate performance framework and reporting.</li>
<li>Take responsibility for adapting, designing, and developing systems for service insight.</li>
<li>Act independently, decisively, and effectively in sensitive and political situations</li>
</ul>
<p>&nbsp;</p>
<p><strong>Ideal Candidate</strong></p>
<ul>
<li>A degree qualification in a data analytical related discipline, such as data science, data analysis, statistics, mathematics or any related disciplines.</li>
<li>Experience of developing and implementing performance frameworks within a local government or equivalent setting.</li>
<li>Considerable experience of working within a performance management and analysis team and supervising and supporting others.</li>
<li>Extensive experience of collaborating with partners, the community, and Councillors as well as other directorates.</li>
<li>Extensive experience in building data visualisations, performing in depth data analysis and answering questions on performance data for key stakeholders.</li>
<li>In-depth broach knowledge of local government functions and data, especially Social Care and Health.</li>
<li>Highly technically proficient in SQL and Power BI, or other reporting/visualisation tools; and practical experience of using, storing and manipulating data with Azure Data Factory would be advantageous</li>
<li>Demonstrable experience of working, influencing, persuading, and encouraging participation by diverse stakeholders and partners.</li>
<li>Excellent communication and interpersonal skills to build &amp; nurture relationships across the business, then effectively advise and support senior officers, with the confidence to challenge where appropriate, based on evidence.</li>
<li>You should have the skills to prioritise workload, in a fast paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.</li>
</ul>
<p>&nbsp;</p>
<p>We are looking for an enthusiastic and detail-oriented person who is readily able to take responsibility for creating management information that helps drive strong performance. This is a great opportunity to develop your expertise, working on high profile priorities as part of a dynamic and supportive professional team.</p>
<p>Sefton Council is committed to equal opportunities and welcome applications from all sections of the community. Disabled and Care Experienced individuals will be offered an interview where they meet all essential criteria on the person specification.</p>
<p>Please do not submit AI generated applications. Note this post is not suitable for visa sponsorship.</p>
<p>Closing Date: 1st February 2026 with virtual interviews likely to be held between 9th and 12th of February 2026.</p>

Performance Manager

<h4>Job summary</h4><p></p><br><p>Supporting the Head of Performance Analysis and Senior Performance Analysts, you will be involved in HM Land Registry's (HMLR) leading digital transformation projects. You will be part of a highly skilled analytical team that provides data, analysis and insight to a wide range of stakeholders.</p><h4>Job description</h4><h4><strong>Role Overview</strong></h4><p>In this role, you will draw on your knowledge and experience of analytical techniques to identify, source and analyse the most appropriate data, providing clear, actionable insight that informs decision-making. You will present your findings both within the team and, importantly, to digital product teams and a range of stakeholders to support the effective development of digital services.</p><p>You will contribute to the creation of performance measurement frameworks for product development teams, supporting informed decisions throughout each product’s lifecycle. Working alongside Senior Performance Analysts, you will help shape and influence the “what does good look like” agenda and support the identification and application of meaningful KPIs.</p><p>Attendance at meetings and conferences across the HMLR estate and at other locations will be a feature of this role, including occasional overnight stays. You will need to be flexible with your working hours to meet business requirements.</p><p>HMLR expect everyone to spend at least 60% of their working time in the office. Success in this role is not defined by the hours worked so we can consider a range of working hours and patterns.</p><h4><strong>About the Team</strong></h4><p>You will gain in-depth knowledge of HM Land Registry’s processes and digital products, developing expertise in how the organisation operates. This understanding, combined with your analytical capability, will enable you to work collaboratively with colleagues across professions including data science, user research, account management and customer insight.</p><h4><strong>Key Responsibilities</strong></h4><ul><li><p>Identifying, sourcing and analysing appropriate data using robust analytical techniques.</p></li><li><p>Communicating findings clearly and confidently to digital product teams and key stakeholders to support evidence-based decision-making.</p></li><li><p>Supporting the development of performance measurement frameworks that guide product decisions across the lifecycle.</p></li><li><p>Working closely with Senior Performance Analysts to influence the development and application of meaningful KPIs.</p></li><li><p>Developing high-quality data visualisation skills using Power BI.</p></li><li><p>Enhancing your presentation skills alongside senior colleagues to deliver insight effectively to non-analytical and non-technical audiences.</p></li></ul><h4><strong>Why Join Us?</strong></h4><p>This role offers the opportunity to champion the use of data and analysis in driving digital transformation across HMLR. You will contribute to high-profile areas of work, providing high-quality analytical insight to senior leaders and helping to ensure our services deliver real value for users and the public.</p><p>For more information about this role, please see attached candidate pack. </p><h4>Person specification</h4><p>To be successful in this role, you will need to demonstrate the following throughout the recruitment process.</p><p><strong>Essential Technical Skills and Qualifications:</strong></p><ul><li>Degree in a numerate subject (including, but not limited to maths, physics or engineering) or substantial, relevant work experience.</li><li>Experience of developing (often innovative) high quality data visualisation and analytical/modelling insights in support of operational decision-making in a delivery organisation, with an understanding of analytical/modelling techniques and data manipulation, data cleansing and quality assurance.</li></ul><p><strong>Essential Experience:</strong></p><ul><li><strong>Undertaking analysis and providing insight</strong>: Has experience of applying a range of techniques to analyse data and provide insight.</li><li><strong>Communicating analysis and insight</strong>: Can turn complex data into compelling, clear and actionable stories. Has communicated negative and positive information to stakeholders of a range of seniority. Can use and is willing to learn Power BI.</li><li><strong>Performance measurement:</strong> Experience of determining which performance measurements are appropriate, with guidance from more experienced colleagues.</li><li><strong>Using appropriate data</strong>: Has experience of specifying and setting data collection systems and ensuring quality of others’ analysis.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. </p><ul><li><strong>We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong>We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong>We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong>We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Please attach an anonymous CV when prompted and be sure to cover the essential technical skill which has been provided:</p><ul><li>Degree in a numerate subject (including, but not limited to maths, physics or engineering) or substantial, relevant work experience.</li></ul><p>The personal statement section (in no more than 500 words) must be used to provide details of how you meet the essential technical criteria listed below: </p><ul><li>Provide examples of how you have used analytical and/or modelling techniques to support operational decision-making. </li></ul><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview via Microsoft Teams. You will be asked to deliver a short presentation as part of the interview. Full details will be provided in to those successful at sift to support your preparation.</p><p>The blended interview will assess the behaviours and experience listed in the candidate pack. <br><br>Candidates may refer to notes within their video interview but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information?_ga=2.124788874.1062660723.1726825734-1074528045.1700830133" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lee Greenhill</li><li>Email : <a href="mailto:Lee.Greenhill@landregistry.gov.uk" target="_blank">Lee.Greenhill@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzUzODUmdmVyaWZ5PTA3NTIyMWUwNWUyMDlkZDdlNDIwZDk1ZDBlOTJjM2U0JnJlcXNpZz0xNzY1ODU4OTIyLWJiZDI1ODVlMTM0NWI5ZGNhNDRmNmI2MTllZjAwOGUyYmQzNzI0MDc=" target="_blank">Candidate Pack Opens in new window</a> (pdf, 1254kB)

19 Business Intelligence Jobs in North West