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Business Support Assistant

Employer: Oxford City Council

  • Reference: 001188
  • Published on: Wed 02/08/2017 15:50 PM
  • Closing on: Sun 27/08/2017 23:55 PM
  • Working Pattern: Full Time, Permanent
  • Hours: 37 hours per week.
  • Salary: G4: £21,137 with possible progression to £22,469 per annum - (pro rata for part time)
  • DBS Check: No
  • Location: Oxfordshire

The role

The post will be working within the Pest Control Team at the Horspath Depot. The team are responsible for carrying out inspections and treatments of various pests citywide for both commercial and domestic customers. This team are also involved with returning and rehoming dogs that become lost.

This role involves raising works orders, booking in appointments, raising invoice requests for private works orders and assisting with the Pest Control Team with various administrative duties. You will also be involved with the Service Support Team as a whole to provide support to other areas of the business.

We are looking for an enthusiastic individual who has good customer service skills and enjoys telephone interaction. The successful applicant will be responsible to the Service Support Team Leader to mainly provide support to the Pest Control Team and supporting other areas within Building Services when required.

About us

Oxford City Council prides itself on delivering high quality, cost effective public services. Oxford is a world class city and the Council has high aspirations for its services and employees. We are a multi award winning Council and in 2015 we secured Champion IiP status along with Overall IiP Employer of the Year 2015, demonstrating our commitment to our employees and their wellbeing. We also scooped the Association of Public Sector Excellence Council of the Year award in 2015 and the Municipal Journal Best Achieving Council prize in 2014.

With over 1,200 staff dedicated to delivering the best service possible to our communities now is a truly exciting time to be working in Local Government. We are all about going above and beyond to improve outcomes for local people, and you might be surprised at the range and quality of services we provide.

We offer a great range of benefits which include generous holiday from 28 days per year plus bank holidays, Local Government defined benefit pension scheme, subsidised leisure membership, discounted travel and the ability to work flexibly in many of our roles. We offer well defined opportunities through our learning and development programme. We also support our staff through the employee wellbeing programme with a range of services including resilience training, an employee assistance programme and support via our dedicated occupational health service.

How to apply

More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.

Applications should be made via our online application system (no CVs please).

For further information and how to apply online, please visit www.oxford.gov.uk

If you are unable to access our website please call 01865 252848 or 07483 011151 for Direct Services roles.

Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. Please ensure you explain any gaps in your work history.

Closing Date:

27 August 2017

Late applications will not be processed

Interview Date(s):

06 September 2017

For an informal discussion about the post please contact, Tracy Rockett on 01865 529088 or email

We want our workforce to reflect the diversity of the community we serve so we welcome applicants from all communities. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for any vacancies.

Oxford City Council is not currently licensed as a sponsor and cannot employ migrant workers outside the European Economic Area and Switzerland under the Point Based System rules, issued by the UK Border Agency.

Vacancy Location

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