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<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><strong>Overview of the job </strong>Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support.<strong>Summary </strong>To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).<p>To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate.<br>The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p>May be required to participate in out of hours on call rota.<strong>Responsibilities, Activities &amp; Duties </strong>Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. .• Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.<br>• Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.<br>• Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.<br>• Responsible for the professional development of cluster staff<br>• Responsible for developing and deploying the Cluster Training Needs Analysis<br>• Ensure effective cluster employee recruitment and induction<br>• Act as cluster lead for performance &amp; quality<br>• Act as cluster lead for audits and inspections<br>• Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.<br>• Responsible for the management of the Business Manager and the administrative support functions within the cluster<br>• Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy<br>• Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings<br>• In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison<br>• Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary<br>• Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.<br>• Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.<br>• Senior Management responsibility for estates, buildings and maintenance activities within the cluster<br>• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes<br>• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies<br>• Work within the aims and values of NPS and HMPPSThe duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.<h4>Person specification</h4>Please refer to Job Description<h4>Qualifications</h4>A Relevant Qualification in Probation<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Managing a Quality Service</li><li>Changing and Improving</li><li>Leadership</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13919?entityId=13919" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13919?entityId=13919</a>

HM Prison & Probation Service

Complaints Manager (Ref: 13919)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.</p>We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now.<strong>If you are successful in the recruitment process and join the Probation Service, your starting salary will be £23,583. </strong>The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.New entrants are expected to join on the minimum of the pay band.Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.<strong>Overview of the job</strong>This is an administrative job within the Probation Service.<strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.</strong><strong>Right to work in the UK</strong>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).Skilled Worker visa changes from 22 July 2025In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a case administrator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.Civil Service recruitment: nationality rulesCivil ServiceThis guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)<strong>About us:</strong>By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.To find out more about working as a Case Administrator please click <a href="https://prisonandprobationjobs.gov.uk/roles-at-hmpps/overview-of-the-case-administrator-role/life-as-a-case-administrator/" target="_blank">here</a><strong>About the Recruitment Process </strong>To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question.As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours.The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.If you would like more information relating to reasonable adjustments and the CSJT, please see more details <a href="https://www.gov.uk/guidance/reasonable-adjustments-for-online-tests-a-candidate-guide" target="_blank">here</a>. You can also watch a short a video <a href="https://www.youtube.com/watch?app=desktop&amp;v=olval3YPF9U" target="_blank">here</a>.You can find out more about the CSJT and complete a practice test now <a href="https://euauthoring.panpowered.com/DeliveryWeb/Civil_Service_Practice/f93be45c-80f1-4c22-bf5f-5c43956ebcbb?transferToken=vC-i2VXbdaNJPhYQqP0_-dDHJdf7gO4twCnkHoD0ppZ2UkVLN17rKk7IdLASA6750" target="_blank">here</a>.If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview.If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.Take a look at a short video about the Case Administrator Role <a href="https://youtu.be/KZ4LamSuPgw?si=fV2KeUPY9FEBh8ht" target="_blank">here</a><strong>About the role</strong>Case Administrators are required to work within a variety of settings. There may be opportunities for positions within Probation Delivery Units (PDU), Courts, Prisons, etc. depending on business requirements. These posts will be based in PDUs across the region and the following Probation Service functionsCase administrators are based in a wide variety of settings, Listed below:<ul><li>Accredited Programmes, Structured Interventions &amp; Attendance Centres</li><li>Community Integration and Contracts</li><li>Contracts</li><li>Courts</li><li>Integrated Offender Management</li><li>Performance &amp; Quality</li><li>Personality Disorder Projects</li><li>Prisons</li><li>Public Protection (Custody)</li><li>Public Protection (Community)</li><li>The Homeless Prevention Taskforce</li><li>Unpaid Work (community payback)</li></ul>Case administrators play an important role in the Probation Service, supporting probation staff to work with people on probation.As a case administrator, you’ll ensure:all processes run efficiently<p>systems are maintained properly<br>probation information is collated and prepared for case files<br>You’ll use your strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Working Together</li><li>Managing a Quality Service</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13419?entityId=13419" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13419?entityId=13419</a>

Case Administrator - East Midlands (Ref: 13419)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4>Are you passionate about rehabilitation? Could you help people make meaningful and sustained changes in their lives? If so, then a career as a Programme Facilitator in the Probation Service is for you. If this sounds like you, apply now.Providing interventions to people who engage in harmful behaviour to help reduce their likelihood of reoffending is an important part of our work in HMPPS. Our Programme Facilitators deliver a range of Accredited Programmes and Structured Interventions. You will be delivering groupwork and individual work to people subject to Community Orders or on licence after release from prison. These programmes are designed to support people to desist from crime, help people build on their strengths and lead more fulfilling and pro-social lives. You will be working with people who have perpetrated domestic abuse, sexual abuse and/or committed other violent and acquisitive offences. The majority of our Programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed. <strong>If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475<br></strong><strong>In addition to the base salary, you will be entitled to unsocial hours payments for working in the evenings and/or a Saturday. Working on a Saturday attracts an additional premium of 50% and working evenings an additional 30%.</strong>The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.New entrants are expected to join on the minimum of the pay band.Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.<strong>Overview of the job</strong>The job holder will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of people on probation with a full range of offence types and a full range of levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners.The main objectives of this role are to reduce re-offending, protect the public, prevent future victims and rehabilitation to help people to build constructive and meaningful lives in the community, through the delivery of effective evidence based Accredited Programmes and Structured Interventions.The post holder will be Regionally based and sit in the Interventions Team and report to the Programme Manager. They will deliver interventions across a large regional area where travel will be required. There will be no line management responsibility in this role.There will be a requirement to regularly work unsocial hours (including evenings and weekends).<strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.<br></strong><strong>Right to work in the UK</strong>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).Skilled Worker visa changes from 22 July 2025In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a programme facilitator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.If you apply to be a programme facilitator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.Civil Service recruitment: nationality rulesCivil ServiceThis guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)<strong>About us:</strong>The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people’s lives and our communities. <strong>About the Recruitment Process </strong>To apply to this role you will be required to complete a short application form and detail responses to two Civil Service Behaviour and one Experience based questions. Your application will be sifted once the application deadline has closed. You will then receive further instruction on the outcome of your application. If successful at sift you will be invited to an interview which will include a facilitation exercise.The purpose of the assessment process is to assess the right behaviours and strengths required for the programme facilitator role and to assess your suitability for the training programme that is required for the role.The assessment will consist of two activities: A facilitation exercise with some follow up questions (topic will be emailed to you once interview booked) and an interview relating to the role of a programme facilitatorFor the facilitation exercise you will need to prepare a presentation, the topic of which will be shared with you once you book an interview slot.The facilitation exercise will be measuring you against the behaviours of Communicating and Influencing, Developing Self and Others and Managing a Quality Service. You will have up to 10 minutes to deliver the exercise.If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.<strong>About the role</strong>Helping offenders turn their lives around isn’t without its challenges. But you’ll play a key role in supporting them through interventions that encourage positive change. As a programme facilitator, you’ll deliver group and one-to-one sessions, creating a safe and structured environment that meets different learning styles and needs. You’ll manage group dynamics, address challenging behaviour, and ensure sessions remain effective. Our team is made up of a strong and inclusive group of colleagues, from all walks of life, who are passionate about helping and motivating people on probation. You will work alongside your fellow team members to ensure that people on probation receive the highest quality input and support, as well as sharing information and providing guidance to members of the wider Probation Service, such as Probation Practitioners and Domestic Abuse Safety Officers. You’ll also: Monitor progress, risk, and wellbeing throughout the intervention <br>Keep accurate records and share insights with relevant teams <br>Work closely with courts and criminal justice agencies to support sentence management <br>Provide workshops and briefings to probation staff and external stakeholders <br>Use pro-social modelling to reinforce positive behaviours <br>With regular feedback and professional development, you’ll have the support you need to grow in your role while making a real difference in people’s lives. Due to the nature of the role extensive training and support is provided to ensure that all Programme Facilitators are confident and competent to succeed. Through the training programme you will learn about all aspects of programme delivery, including the theory behind the interventions we deliver. It is a requirement to successfully complete a 6-month probationary period, including undertaking an assessment centre and passing assessed training.The majority of our programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.<h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Developing Self and Others</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13436?entityId=13436" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13436?entityId=13436</a>

Programme Facilitator - East Midlands (Ref: 13436)

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p>Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?</p><p>We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. </p><p>If this sounds like you, apply now.</p><p><strong>If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475 </strong></p><p>The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.</p><p>New entrants are expected to join on the minimum of the pay band.</p><p>Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.</p><p><strong>Overview of the job</strong></p><p>The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.</p><p><strong>For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.</strong></p><p><strong>Right to work in the UK</strong></p><p>You must have the right to work in the UK and Civil Service (<a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">https://www.gov.uk/government/publications/nationality-rules</a>).</p><p>Skilled Worker visa changes from 22 July 2025</p><p>In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.</p><p>From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:</p><p>HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.</p><p>If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.</p><p>If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.</p><p>Civil Service recruitment: nationality rules</p><p>Civil Service</p><p>This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.</p><p>You can read more about Skilled Worker visas and the eligibility criteria here (<a href="https://www.gov.uk/skilled-worker-visa" target="_blank">https://www.gov.uk/skilled-worker-visa</a>)</p><p><strong>About us:</strong></p><p>By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.</p><p>Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.</p><p>To find out more about working as a Probation Service Officer please click <a href="https://prisonandprobationjobs.gov.uk/probation-service-roles/probation-services-officer/" target="_blank">here</a></p><p><strong>About the Recruitment Process </strong></p><p>To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question.</p><p>As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours.</p><p>The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.</p><p>If you would like more information relating to reasonable adjustments and the CSJT, please see more details <a href="https://www.gov.uk/guidance/reasonable-adjustments-for-online-tests-a-candidate-guide" target="_blank">here</a>. You can also watch a short a video <a href="https://www.youtube.com/watch?app=desktop&amp;v=olval3YPF9U" target="_blank">here</a>.</p><p>You can find out more about the CSJT and complete a practice test now <a href="https://euauthoring.panpowered.com/DeliveryWeb/Civil_Service_Practice/f93be45c-80f1-4c22-bf5f-5c43956ebcbb?transferToken=vC-i2VXbdaNJPhYQqP0_-dDHJdf7gO4twCnkHoD0ppZ2UkVLN17rKk7IdLASA6750" target="_blank">here</a>.</p><p>If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. </p><p>If you are successful in passing both the CSJT and application sift process you will be invited to interview.</p><p>If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.</p><p>Take a look at a short video about Probation Service Officer Role <a href="https://youtu.be/e8YKI0Ttgoc?si=Z0L-ewym6vcvbfc66" target="_blank">here</a></p><p><strong>About the role</strong></p><p>Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.</p><p>We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.</p><p>As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk people of probation. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.</p><p>Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.</p><p><strong>About you</strong></p><p>You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.</p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Managing a Quality Service</li><li>Working Together</li><li>Communicating and Influencing</li><li>Developing Self and Others</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths, Ability and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0845 241 5358</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13399?entityId=13399" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13399?entityId=13399</a>

Probation Services Officer - East Midlands (Ref: 13399)

<h4>Job summary</h4><p>We are looking for a Content Designer who is enthusiastic about user-centred design and wants to make a positive impact in helping to protect residents and improve the safety and standard of all buildings in England. Our ambition is to produce a best-in-class web presence that delivers BSR guidance, content and services that meet user needs.</p><p><strong>Working pattern</strong></p><p>Part-time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week. Flexible working is also available.</p><h4>Job description</h4><p>The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Arm's Length Body (ALB) of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established. It has been confirmed that the ALB will be a Non-crown, Non-Departmental Public Body (NDPB), and as such its employees will be Public Servants, rather than Civil Servants. </p><p>Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new NDBP to be undertaken in due course.</p><p>The role requires a practitioner with content design experience who will define and assure best practice, making sure our content aligns to BSR’s strategy and objectives, while meeting the needs of our users. You will work with the content design team, service teams and policy to produce guidance, content and services. This job has been mapped to the <a href="https://ddat-capability-framework.service.gov.uk/" target="_blank">Digital, Data and Technology Profession Capability Framework - GOV.UK</a> and will use the knowledge of <a href="https://www.gov.uk/service-manual/the-team/what-each-role-does-in-service-team%20" target="_blank">Government Digital Service</a> ways of working and design roles.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create, test and iterate user-centred content, making complex language and processes easier to understand</li><li>Use analytics, user feedback, and user research to evaluate and identify issues or opportunities to improve content</li><li>Build relationships with stakeholders (subject matter experts) to understand their goals and work with them to improve user journeys and content maintain relationships with other user-centred design professionals in BSR (Building Safety Regulator), HSE (Health and Safety Executive) and across-government</li><li>Help with quality assuring content design work, undertaking 2nd checks and content 'crits' </li><li>Pitch your concepts and solutions, and negotiate and agree briefs and schedules</li><li>Work with others to identify and agree criteria for monitoring the performance and impact of content </li></ul><br><h4>Person specification</h4><p><strong>Essential Skills and Criteria</strong></p><p> You will have: </p><ul><li>Experience of working as a content designer or in a similar role </li><li>Ability to translate complex or technical concepts into clear and useful content </li><li>Experience of using data, user feedback, and user research to improve content or a product </li><li>Ability to work on multiple projects with numerous stakeholders, and adapt to changing priorities and deadlines </li><li>Experience of digital accessibility standards</li><li>Interpersonal skills, with the ability to adapt your communication style to work in teams with digital and non-digital professionals</li></ul><p><strong>Travel</strong></p><p>This post can be based in any of the advertised locations, although some travel to our Bootle office will be required for collaborative working and meetings. As this position may be based at two different working locations, the successful candidate will be subject to multiple placed working and will therefore be able to claim their travel expenses for commuting to Bootle.</p><p>For details of HSE locations please see here <a href="https://www.hse.gov.uk/contact/maps/" target="_blank">HSE Offices</a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Delivering at Pace</li><li>Communicating and Influencing</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £38,005, Health and Safety Executive contributes £11,010 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li></ul><p><strong>We invest in our people with</strong>;</p><ul><li>Competitive rates of pay</li><li>Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector</li><li>Family friendly policies and working hours to help balance your home life and career</li><li>Carer friendly policies to help create a supportive working culture</li><li>25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave</li><li>Parental leave benefits</li><li>As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application information</strong></p><p>As part of your application, you will be invited to complete an anonymised CV which should include your career history, skills, experience and qualifications. </p><p>You will also be asked to complete an anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the essential skills and criteria of the job advert. </p><p>You will also be asked to complete a statement of no more than 250 words on how you meet the lead behaviour (Making Effective Decisions). </p><p><strong>Application Guidance</strong></p><p>Please access the following link for guidance on how to apply and how to complete a personal statement <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/how-to-apply/</a></p><p><strong>Sift Information </strong></p><p>The sift will take place week commencing 2nd February 2026 when you will be assessed on your CV and Personal Statement which demonstrate how you meet the essential skills and criteria of the job advert.</p><p>In the event of a high number of applications at sift, we will assess on the lead behaviour (Making Effective Decisions). </p><p><strong>Interview Information </strong></p><p>Interviews will take place week commencing 16th February 2026 when you will be assessed against the behaviours detailed within the advert. </p><p><strong>Sponsorship </strong></p><p>This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.</p><p>Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.</p><p>HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.</p><p>From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box <a href="mailto:internal.fraud@cabinetoffice.gov.uk" target="_blank">internal.fraud@cabinetoffice.gov.uk</a> .</p><p>Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register privacy notice - GOV.UK</a></p><p>It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.</p><p>Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.</p><p>HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.</p><p>If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: <a href></a></p><p>If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.</p><p>Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility <a href="https://beststartinlife.gov.uk/" target="_blank">here </a></p><p>Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Emma Groves</li><li>Email : <a href="mailto:emma.groves@hse.gov.uk" target="_blank">emma.groves@hse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.resourcing-team@hse.gov.uk" target="_blank">hr.resourcing-team@hse.gov.uk</a></li></ul><h4>Further information</h4>If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a> or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: <a href="https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/code/civilservicecode…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5NjgmdmVyaWZ5PWZmOTVlZjNhODUwNGJmMWQ2OTIyYzQ4YzlkZjNhYjQ0JnJlcXNpZz0xNzY4NTM3OTY0LTk0Y2QxNzRhY2Y2OWQ5YzIyMTAxYTc4NTFiMTJkNzkyZTY4NmMyN2E=" target="_blank">HSE Terms and Conditions - CSJ Advert Annex Opens in new window</a> (pdf, 116kB)

Health and Safety Executive

Content Designer (Band 4/HEO)

<h4>Job summary</h4><p>At HSE, our mission is protecting people and places and helping everyone lead safer and healthier lives. Our work touches virtually every sector of Great Britain’s industries. We don’t just inspect workplaces and investigate incidents, we campaign for better H&amp;S practice, we craft and review policy, guidance, and regulations, we provide specialist products and services both here and overseas, and we produce crucial research and statistics – all towards our goal of protecting people and places. Combining specialists from numerous fields, we strive to keep people and their working and home environments safe.</p><p>HSE’s Science Division is a world-leading provider of health and safety solutions to industry and government. The scope of our work requires a diversity of talented individuals, and our capabilities encompass a wide range of topics including fire, explosion, process safety and engineering; occupational and environmental health; risk assessment; work environment; and specialist photographic and analytical services.</p><p>This breadth of expertise underpins our strength in creating multidisciplinary teams to support HSE’s work on major incident investigations and policy and regulatory development, as well as undertaking high quality research.</p><p>Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.</p><h4>Job description</h4><p>We are looking for a General Support Technician to join the Technical Support Team. This exciting opportunity will be based at the HSE Science and Research Centre, our research laboratory and unique outdoor testing facilities, in Buxton, Derbyshire.</p><p>The Technical Support Team is part of the Major Hazards Group (MHG) in the Science Division of HSE. The MHG has several teams of scientists and engineers in areas including fire and explosions, hazardous materials, mechanical engineering, and materials science. These teams work on research relating to the safety of new technologies such as green energy and batteries, as well as investigating incidents. The team supports the group and the wider HSE in a range of ways including building test equipment for research projects and incident investigations, and collecting and managing evidence from incident sites. This makes the job varied and interesting.</p><p>You will work within the Technical Support Team supporting the work of the team and the wider MHG to enable them to deliver their research and incident investigations. You will work with a wide range of people inside and outside of HSE including scientists, engineers, HSE Inspectors and project managers. Consequently, you will have good interpersonal skills so that you can build effective relationships quickly. This is an entry-level role, and full training will be provided.</p><p>As a General Support Technician, you will provide a range of support including:</p><ul><li>Practical tasks such as moving, constructing, and decommissioning large-scale test equipment. </li><li>Operation of plant machinery including the use of lifting equipment such as overhead cranes, forklift trucks, telehandlers, and mobile elevated work platforms (MEWPs).</li><li>Attending incident sites across Great Britain primarily to collect and escort evidence but this can involve other support on site. This will involve driving cars/vans to locations across Great Britain to collect and/or deliver evidence that may be used as part of a criminal investigation. This will require travel and overnight stays (approximately 2-3 times per month) and taking responsibility for maintaining the chain of custody of evidence including keeping accurate records.</li><li>General maintenance and upkeep of our facilities and equipment.</li><li>Acting as a safety lookout during experimental testing.</li></ul><h4>Person specification</h4><p><strong>Essential skills and criteria.</strong></p><ul><li>An aptitude for practical work, such as the use of tools and machinery, and the ability to learn to undertake this work safely.</li><li>Good interpersonal and communication skills that allow you to interact professionally and constructively with your team and their customers using both written and verbal communication.</li><li>The ability to plan, organise, and prioritise your work effectively.</li><li>The ability to use IT at a basic level, including some experience of Microsoft Office/Microsoft365 and the ability to learn to use bespoke databases.</li><li>The ability to work well independently and within a team.</li><li>The ability to work constructively towards your own personal and professional development.</li><li>A willingness to work in a range of environments including outdoors, warehouse, workshops, and within an office environment.</li></ul><h4>Licences</h4>A full driving licence that permits driving within the UK is required.<h4>Qualifications</h4>Essential – Level 2 Qualifications e.g., GCSEs, including Maths and English at grades A-C or 9-4.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £28,499, Health and Safety Executive contributes £8,256 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li></ul><p><strong>We invest in our people with;</strong></p><ul><li>Competitive rates of pay </li><li> Access to the highly competitive <a href="https://www.civilservicepensionscheme.org.uk/" target="_blank">Civil Service Pension Scheme </a>to which HSE contribute 28.97% far more than in the private sector</li><li>Family friendly policies and working hours to help balance your home life and career</li><li>Carer friendly policies to help create a supportive working culture</li><li>25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave</li><li>Parental leave benefits</li><li>As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards, and Vouchers via our partner EdenRed.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p><strong>Application Information</strong></p><p>As part of your application, you will be asked to complete an anonymised CV detailing your experience, qualifications, and relevant skills. <strong>Please note that your CV will be used for information purposes only and will not be scored.</strong></p><p>You will also be asked to complete an anonymised Personal Statement, of no more than 500 words, that demonstrates how you meet the essential skills and criteria in the job description and person specification, highlighting any experience, skills and relevant knowledge. If you have not worked in a similar environment before, please explain why you think you have an aptitude for the tasks required in the job description. The use of examples is welcomed.</p><p><strong>Application Guidance</strong></p><p>Please access the following link for guidance on how to apply and how to complete a personal statement <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">How to apply</a></p><p><strong>Sift information</strong></p><p>The sift will take place during week commencing 16th February 2026 where you will be assessed on your Personal Statement.</p><p><strong>Interview information</strong></p><p>Interviews will take place in person at our Buxton office during week commencing 2nd March 2026 where you will be assessed against the Behaviours detailed within the job advert as well as Strength based questions.</p><p>These dates may be subject to change, and we will try to accommodate any planned annual leave.</p><p><strong>Sponsorship</strong></p><p>This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.</p><p><strong>Further Information</strong></p><p>Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.</p><p>HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.</p><p>From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment<strong>. </strong>If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box <a href="mailto:internal.fraud@cabinetoffice.gov.uk" target="_blank">internal.fraud@cabinetoffice.gov.uk</a></p><p>Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register privacy notice - GOV.UK</a></p><p>It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.</p><p>Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.</p><p>HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.</p><p>If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a></p><p>If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.</p><p>Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility <a href="https://www.childcarechoices.gov.uk/" target="_blank">here.</a></p><p>Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Seb Spain</li><li>Email : <a href="mailto:seb.spain@hse.gov.uk" target="_blank">seb.spain@hse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a></li></ul><h4>Further information</h4>If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a> or by writing to HSE at the following address: <br>HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: <a href="https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/code/civilservicecode…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4NjcmdmVyaWZ5PTk0MzY0ZWY2ZjExOGZhODEwYTJiMTM1MjFmNjJhNTg5JnJlcXNpZz0xNzY4NTM4MTExLWVmNTJiNWZmMjJhNGIyNzExYWI5N2ZmMTFkMDg1YzE5YzBlODUxYTQ=" target="_blank">HSE Terms and Conditions - CSJ Advert Annex Opens in new window</a> (pdf, 116kB)

General Support Technician (Band 6/AO)

<h4>Job summary</h4><p>Engagement and Policy Division (EPD) is at the heart of how HSE reduces risk and protects people and places – it leads on HSE’s communications and business insight interventions and helps shape our policy and frontline inspection interventions.</p><p>The strength of EPD is our ability to bring to bear our collective capability on policy, operational strategy, insight and communications, to support HSE’s prevention mission on such important issues as promoting proportionality in health and safety management and our better regulation work.</p><p>These are operational delivery posts within a product safety team in the Technical Support and Engagement Group (TSEG), one part of EPD, responsible for providing technical, regulatory, and industries-related skills and knowledge.</p><p>The posts sit in TSEGs Operational Delivery Unit and requires the successful candidates to be able to bring experience of the regulation and investigation of product safety issues.</p><p>Our work protects the GB marketplace from unsafe and substandard work equipment and machinery, which risks the health and safety of users, undermines standards and puts businesses at a competitive disadvantage. You will undertake a range of investigative activities to support HSE’s role as a Market Surveillance Authority (MSA) responsible for effective regulation of work equipment and machinery.</p><p><strong>Part time working hours are available for 1 of the 4 roles. For this role we can accept part time applicants who can commit to working a minimum of 30 hours per week.</strong></p><h4>Job description</h4><p>We are looking for candidates who have experience of product safety and/or market surveillance activities, to work as part of a busy frontline operations team.</p><p>Applications from Trading Standards professionals, product safety policy professionals, as well as from those with experience of other product safety regimes would be welcomed.<br><br>In these roles you will directly influence economic operators, work with Inspectors and Specialists across HSE Divisions, colleagues in EPD, other Market Surveillance Authorities and a variety of external stakeholders. There is a need to possess or rapidly acquire an understanding and working knowledge of product safety legislation associated with GB Regulation on Accreditation and Market Surveillance (RAMS). The posts offer significant development opportunities, providing experience of operational interventions and in working collaboratively with a range of internal and external partners and stakeholders. <br><br>The post holders will require flexibility to adapt to new challenges – as HSEs product safety and market surveillance functions evolve and develop new investigation tools and techniques. <br><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Specifically, you will:</strong><br><br></p><ul><li>Investigate product safety concerns and support other HSE Divisions in the investigation of incidents where the design or manufacture of the product is a relevant line of enquiry.</li><li>Gather and analyse information from multiple sources to make robust, complex and sensitive regulatory decisions, dealing with broader issues such as public and media concern and political interest.</li><li>Work as part of a multi-disciplinary team, using enforcement or operational policy skills, to inform regulatory decision making in product safety matters.</li><li>Work closely with staff in supporting roles and with specialist knowledge.</li><li>Evaluate products and take appropriate action in line with the product safety regulatory framework (RAMS) – including overseeing the withdrawal and recall of products from the GB market.</li><li>Input accurate records to the product safety database (PSD), as well as HSE’s internal systems.</li><li>Prepare reports and correspondence to a high standard.</li><li>Work with other regulators, stakeholders and government departments to maintain an effective network.<br><br></li></ul><p>The post holders will need to be self-motivated and able to work independently to contribute to a busy and supportive team, working flexibly across the Unit, the wider Division and with other disciplines. Travel and overnight stays may be required as part of regulatory interventions, for training, or for meetings within the UK.</p><p>These roles offer a hybrid working pattern where your working week can be split between your home and your local HSE office, details of which can be discussed prior to taking up the role. </p><h4>Person specification</h4><p><strong>Essential Skills &amp; Criteria;</strong></p><ul><li>An understanding of product safety regulation and market surveillance activity (or experience of working in a similar regulatory environment).</li><li>Ability to manage competing priorities and delivering results at pace in a dynamic environment.</li><li>Ability to quickly gain knowledge and understanding of policy, procedures and guidance; and experience of applying these in your work.</li><li>Demonstrate the confidence to lead meetings and show a strong ability to collaborate with colleagues and stakeholders.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Making Effective Decisions</li><li>Working Together</li><li>Seeing the Big Picture</li></ul><h4>Benefits</h4>Alongside your salary of £47,686, Health and Safety Executive contributes £13,814 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li> Learning and development tailored to your role</li><li> An environment with flexible working options</li><li> A culture encouraging inclusion and diversity</li></ul><p><strong>We invest in our people with;</strong></p><ul><li>Competitive rates of pay</li><li>Access to the highly competitive <a href="https://www.civilservicepensionscheme.org.uk/" target="_blank">Civil Service Pension Scheme</a> to which HSE contribute 28.97%, far more than in the private sector.</li><li>Family friendly policies and working hours to help balance your home life and career</li><li>Carer friendly policies to help create a supportive working culture</li><li>25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave</li><li>Parental leave benefits</li><li>As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application Information</strong></p><p>As part of your application, you will be invited to complete an anonymised CV which should include your career history, experience, and qualifications. You will also be asked to complete an anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the <strong>essential skills and criteria</strong> listed within the person specification. </p><p><strong>Application Guidance </strong></p><p>Please access the following link for guidance on how to apply and how to complete a Personal Statement <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/how-to-apply/</a><a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank"></a></p><p><strong>Sift Information</strong></p><p>The sift will take place during week commencing 26th January 2026 where you will be assessed on your CV and Personal Statement.</p><p>In the event of a high number of applications you will be sifted on your personal statement only. </p><p><strong>Interview Information</strong><br><br>Interviews will take place during week commencing 16th February 2026 where you will be assessed against the behaviours listed within the job advert as well as your experience.<br><br>Interviews will take place virtually via Microsoft Teams. </p><p><strong>Sponsorship </strong></p><p>This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.</p><p><strong>Further Information</strong></p><p>Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.</p><p>HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.</p><p>From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box <a href="mailto:internal.fraud@cabinetoffice.gov.uk" target="_blank">internal.fraud@cabinetoffice.gov.uk</a>.</p><p>Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register privacy notice - GOV.UK</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Rachel Bradshaw</li><li>Email : <a href="mailto:Rachel.Bradshaw@hse.gov.uk" target="_blank">Rachel.Bradshaw@hse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a></li></ul><h4>Further information</h4>If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met you can raise a complaint by emailing: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a> or by writing to HSE at the following address: HSE Resourcing Team 2.3 Redgrave Court Merton Road Bootle Merseyside L20 7HS If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: <a href="https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/code/civilservicecode…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY2NTgmdmVyaWZ5PWY2ZTIyMTZhNjZkYjNjYWU3NGQ1Y2Q2ZTBhYzI3MDcyJnJlcXNpZz0xNzY3NjczNDkwLWM3YWJhZGUxNDQzZmMxODg0MzMwM2EzYTFjM2UwMWNjZDM0NThlMWU=" target="_blank">HSE Terms and Conditions - CSJ Advert Annex (2) Opens in new window</a> (pdf, 116kB)

7 Jobs in Buxton SK17, UK