Louth (On-Site)
Permanent, Flexible hours, Full time
Enhanced DBS check required
£25,119 - £27,803
37 hours
Could you be the person we are looking for to undertake one of our more distinctive roles?
We have an exciting and unique opportunity to join the team based within Riverhead House Children's Residential Home in Louth. The vacancy is full-time and permanent.
Our Business Support employees are based full time in our Residential Homes but are not directly involved in the provision of direct support of a personal or social care nature to children and young people. This role is part of our Business Support team who are an integral part of each Residential Home team in making sure everything is running behind the scenes!
A typical day in a Children’s Home (if such a thing exists!) can involve covering reception duties, supporting purchasing activities in the Home, records management tasks and liaising with a wide variety of stakeholders from partner agencies, colleagues from other departments, visiting professionals and most importantly the children and young people themselves. Customer service and communication skills are key in this role!
Business Support work very closely with the Residential Staff team and together it is a friendly, welcoming and supportive environment. You will be supported with all elements of training in this role to provide high quality service to the Home Manager and the team on site, whilst providing occasional cover for other Homes remotely.
There is a high degree of variety, autonomy and independent working in this role to support the site and residents, but you are always part of a wider team on hand to support and advise.
What you'll need to be successful
We need team players, with drive, determination and self-motivation. You'll also have a flexible, can-do positive attitude and a real desire to provide exceptional service.
We are also looking for a people with
- Previous experience of administration within a busy work environment
- Previous experience with working with multiple agencies
- Excellent time management skills
- First class customer service skills including a good telephone manner
- A range of transferrable skills including previous experience with Microsoft Office
What we offer
In return for your skills and experience we offer
- A Contributory local government pension
- Comprehensive benefits package including excellent discount schemes and cycle to work
- Sodexo Discounts and Benefits Scheme
- Flexible working policies
- Career progression opportunities
- A generous leave entitlement of 25 days plus bank holidays (with the option to buy more)
Further details can be found here Rewards and benefits – Lincolnshire County Council
Next steps
If this sounds like the role and place for you, then please read through the full Job Description, ensuring that your application identifies where your skills and experience meet the requirements.
Want to know more? You can contact Kellie Loughlin at Kellie.Loughlin@lincolnshire.gov.uk
Closing Date: Monday 23rd September 2024.
To be considered for this role you must attend a presentation held at Riverhead House, Victoria Road, Louth, LN11 0BX at 10am on Tuesday 01st October 2024, please note this is subject to change.
Interviews will be held on Tuesday 08th October 2024
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
SBSA_Level_4_Job_Brief_-_Children_s_Homes.docx