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Call Care Night Control Operator x 2

Employer: Northampton Borough Council

  • Reference: NBC201726
  • Published on: Mon 11/09/2017 12:05 PM
  • Closing on: Thu 05/10/2017 12:00 PM
  • Working Pattern: Part Time, Permanent
  • Hours: 16 hours per week. 3 week rolling rota.
  • Salary: £20,660- £24,174
  • DBS Check: Yes
  • Location: Northamptonshire

Salary: £20,660- £24,174 plus Sunday and night shift enhancements (approximate salary £24,792 to

£29,009 plus Sunday enhancement ) pro-rata .

Attractive holiday allowance and government pension scheme.

  1. Job Specific Information

We are looking to recruit x2 Part Time Night Operators. Working Nights and Evening shifts in a busy alarm receiving control room.

Please note that, once the training is completed the succesful candidate will be working on their own throughout the night.

We provide a 24-hour telephone alarm receiving service to our vulnerable, elderly and disabled customers. They rely on us to assist them to get the help they need in a wide range of situations and in emergencies.

Applicants will need to demonstrate that they have, good communication and ICT skills. That they are self motivated and have the ability to work night shifts. We also require that they demonstrate that they have empathy for our customers.

Employees are required to be flexible and comply with reasonable requirement to cover extra shifts. Initial training will be carried out during normal office hours.

To be considered for the role please send a personal statement with your completed application form, clearly demonstrating how you meet the essential criteria, attached you will find the job description, person specification and rota.

To apply please complete and return application form tto CPicanza@northampton.gov.uk

Please send any questions or queries via email to teamleaderscallcare@northampton.gov.uk

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How To Apply

Closing date: Thursday 5th October 2017, 12 Noon

Interview Date/Assessment Day: Monday 23rd October or Tuesday 24th October 2017

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