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<h4>Job summary</h4>Britain’s energy system is at a crossroads, and what happens next will affect every energy consumer in the country. Ofgem is now recruiting multiple Senior Policy Managers to help enable consumer-led flexibility and support the transition to an energy system that works for everyone.<br><br>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.<br><br>We’re offering permanent opportunities within the Retail Flexibility and Consumer Experience portfolio, working at the centre of our work to deliver the ambitions set out in the Clean Flexibility Roadmap. This is a chance to contribute to nationally significant policies at a time when flexibility, innovation and consumer participation are central to delivering Clean Power 2030.<br><br>Senior Policy Managers will work across a diverse and fast-moving portfolio, taking ownership of key workstreams, helping shape a policy environment that enables innovation and investment in new products and services, and ensuring consumers are able to participate confidently and benefit fairly from a changing market.<br><br>Operating in a highly collaborative, multi-disciplinary environment, you’ll bring clarity to complexity, champion flexibility and contribute to robust analysis and clear policy direction.<h4>Job description</h4>We’re looking for strong policy professionals who are confident making connections across policy areas. You’ll bring excellent communication skills, the ability to think strategically and critically, and a track record of delivering high-quality work at pace. An understanding of consumer-led flexibility and/or retail energy markets will support your success in the role.<br><br>In return, you’ll join a purpose-driven organisation working on some of the most important challenges facing the energy system today. You’ll contribute to shaping how consumers engage with energy in the future, helping deliver meaningful change that supports fairness, innovation and decarbonisation.<br><br>We have a critical purpose to protect consumers today while building a cleaner, more secure energy system for tomorrow. Join us and help deliver the next phase of consumer-led flexibility across Great Britain.<br><br>Read on and find out more.<h4>Person specification</h4><p>Essential:</p><ul><li>Knowledge or experience of consumer-led flexibility and/or retail market dynamics.<strong> (LEAD)</strong></li><li>Excellent policy development skills, adept at strategic thinking and making connections across policy issues to identify interactions and trade-offs and develop robust direction and solutions.<strong> (LEAD)</strong></li><li>Highly effective at taking initiative to raise the profile of issues and drive forward new areas of policy work. </li><li>Strong written and verbal communication skills, including the ability to communicate complex topics in a compelling and concise way. </li><li>Good time management and prioritisation skills with a strong track record of delivery against challenging deadlines. </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Working Together</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Chloe Baily</li><li>Email : <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNzImdmVyaWZ5PWRjNjFhNzE4Y2M0MWM5ZGZiYzcwMDJhODg3NDRhZDUx" target="_blank">445209 Role Profile Opens in new window</a> (pdf, 102kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNzMmdmVyaWZ5PTQ0MzQyZjhhZTYwNDA3ZmJkOGU5YWNmYjA5ODQyZDYx" target="_blank">445209 Candidate Pack Opens in new window</a> (pdf, 669kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNzQmdmVyaWZ5PWExMWI5YWJhN2I4NzRmNTU5ZTVhNGQxY2RmNGI4MjJi" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

OFGEM

Senior Policy Manager-Retail Flexibility and Consumer Experience

Government Property Agency

Business Analyst SEO

<h4>Job summary</h4><p><strong>This post sits within the Customer Relations Team, which ensures our audience have the best possible experience of the Senedd. The team provides a bilingual and impartial information service to the public. </strong></p><p><strong>The post holder will be responsible for providing a professional and efficient information service, online and in person, and provide support for those visiting to attend and view Senedd business. </strong></p><p><strong>Reporting to the Customer Relations Team Manager, the successful candidate will be corresponding with the public and Members of the Senedd, relating to requests for information on visiting and wayfinding, the agenda of Senedd business, events, and varied engagement opportunities arranged by the Senedd. </strong></p><p><strong>This role requires a good eye for detail, strong communication and customer service skills. The ability to communicate confidently with people at all levels is essential for this role. There is excellent training and support available to help you in your role. </strong></p><h4>Job description</h4><p>Key tasks:</p><ul><li>Provide a welcoming reception service to visitors on the estate, contact the relevant Senedd staff and Members, and support access to the estate; including issuing visitor passes. </li><li>Collaborating with others in the team to create relevant information and content for visitors, such as displays that inform about what is being debated.</li><li>Liaise with Security staff, Welsh Government representatives and Senedd staff, to ensure a seamless entry for School Groups, VIPs and visiting dignitaries.</li><li>Actively keep up to date with Senedd business, current affairs, and political issues via social, digital, and written media.</li><li>Promote and book visits on and off the Senedd estate. Book public attendance to Plenary and Committee meetings ensuring all access requirements are met.</li><li>Work closely with Visitor Engagement to make the visitor experience relevant, trusted, and as engaging as possible.</li><li>Answer enquiries and deal with conflicting requirements and political sensitivities whilst providing the best possible customer service. There will be a mix of replying to emails and inquiries at the reception desk in person. The role will include the need to manage your time and working with your line manager to decide which inquiry to prioritise.</li></ul><h4>Person specification</h4><ol><li>Strong customer service and interpersonal skills: to be able to adapt your style and delivery to meet the visitor’s need; </li><li>To be organised and thorough: to be able to take information from various sources and provide concise, quick, and relevant guidance to visitors;</li><li>To be proficient in using common applications or software, content management systems, and specifically: Microsoft Office 365 (Outlook, Teams, Sharepoint, and Excel).</li></ol><h4>Benefits</h4>Alongside your salary of £25,878, Welsh Parliament contributes £7,496 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.</p><p>29 January 2026.</p><p>Your application must be submitted before midnight on the closing date.</p><p>You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Hope Brown-Tirion</li><li>Email : <a href="mailto:tirion.hopebrown@assembly.wales" target="_blank">tirion.hopebrown@assembly.wales</a></li><li>Telephone : 03002006258</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:jobs@senedd.wales" target="_blank">jobs@senedd.wales</a></li></ul><h4>Further information</h4><a href="https://senedd.wales/work-opportunities/" target="_blank">https://senedd.wales/work-opportunities/</a>

Welsh Parliament

Customer Relations Assistant (Temporary)

<h4>Job summary</h4><p>Help shape the future of energy through impactful digital solutions. Ofgem is looking for a Software Developer to support the delivery of green energy and social schemes, using modern technologies to build services that make a real difference to people's lives. <br><br>We’re offering a permanent role where you’ll contribute to the development of applications that support some of the UK’s most vital public services. This is a high-impact opportunity to influence how digital tools are built and delivered, ensuring the systems behind our schemes are efficient, secure and user-focused. <br><br>You’ll develop and support innovative applications that contribute to green initiatives, as well as taking part in the technical development of projects and implementing new technologies. There’s plenty of scope for application development, process improvement and shaping the way we work within an agile delivery environment. <br><br>This development role will also give you the chance to support junior colleagues, using your expertise to guide and mentor them, and step up and take on management activities for various projects. Collaboration will be at the heart of your approach as you work with other developers, stakeholders and digital experts to create scalable, sustainable solutions that meet Government Digital Service standards. <br><br>We’re looking for someone with strong experience in Microsoft-based development, including C#, Entity Framework Core and SQL Server, along with a solid understanding of Azure. You’ll be familiar with applying design patterns, writing and executing unit tests, and working within microservices architectures. Experience with containerization tools such as Docker and Kubernetes, and the ability to communicate effectively across technical and non-technical audiences, will be key to success in this role. <br><br>At Ofgem, you’ll be part of a collaborative, inclusive environment where your ideas are valued and your expertise can flourish. We support hybrid working, offer an exceptional benefits package and provide the flexibility and development opportunities that will see you advance your career. <br><br>We have a critical purpose to deliver smart, efficient digital services that power the UK’s clean energy future. You will help ensure that essential schemes are built on strong technical foundations, enabling fairer, greener outcomes for consumers and communities across the country.</p><p><strong>SC is required for this role. Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK</strong></p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><ul><li> Development, maintenance, and support of key Ofgem scheme applications.</li><li> Technical documentation of key Ofgem business applications.</li><li> Technical ownership of application requirements.</li></ul><p><strong>Key Outputs and Deliverables</strong></p><ul><li> Ensuring that business applications developed internally and externally are technically and functionally suitable for Ofgem.</li></ul><p><strong>Key Stakeholder Relationships </strong></p><ul><li> To work as part of a team with Developers, Business Analysts, Project Managers, QA Testers, and the IT Infrastructure team to develop and deliver key Ofgem business applications.</li><li> To work with the IT Infrastructure team to resolve issues with Ofgem business applications.</li><li> To work with the IT Service Desk to resolve internal and external customer issues with Ofgem business applications.</li><li> To work with outsourced development partners to transfer technical knowledge of externally developed applications in-house.</li></ul><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li><strong>(Lead)</strong> Essential skills and proven expertise in the following technologies: Microsoft .NET (C#), .NetCore, ASP.Net MVC, API development, Object-Oriented Design, SOLID development techniques and design patterns</li><li>Knowledge and experience of: Entity Framework, Relational database design, SQL Server Development, SQL Stored procedures, Writing unit and integration tests, Unit Test Frameworks and <br>Tools (Nunit, Moq, etc)</li><li>A good working knowledge of some of the following technologies: Version Control tools and workflows (GIT), CI/CD pipelines within Azure Devops, Build and deployment automation, Cloud Technologies (Azure), Microservices.</li><li>Demonstrable expertise of collaborative working with: Business Analysts, Automation Engineers, Delivery Managers, Product Managers, Senior Managers, and Business Customers. </li></ul><p><strong>Desirable Criteria</strong></p><ul><li> Strong work planning, time management, and change management skills across multiple functional groups and departments, and strong skills involving prioritizing and reprioritizing development tasks.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Ability and Experience.<p>When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here <a href="https://www.gov.uk/guidance/civil-service-online-tests" target="_blank">Civil Service online tests - GOV.UK (www.gov.uk).</a> The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), and upload a copy of your anonymised CV. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. </p><p>Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">Artificial intelligence and recruitment , Civil Service Careers</a></p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by </em><em>[</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lucy Dowding</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMjAmdmVyaWZ5PTdjMTgzODIzNGU0M2Y1YmU2NjhiNDNlMTgyYzZmZmU5JnJlcXNpZz0xNzY4NjM3MzQwLTcwNzBmNjdjZTAyZDhmYjUyNzg3ZjZhYjU1ZTE3MjhmMmRiZTViODM=" target="_blank">Role Profile_445230 Software Developer Opens in new window</a> (pdf, 163kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMjEmdmVyaWZ5PWNhYjRkODUyNjE5OWM2OTAxYTIzZGQ2ZDk5ZjhjNjIzJnJlcXNpZz0xNzY4NjM3MzQwLTcwNzBmNjdjZTAyZDhmYjUyNzg3ZjZhYjU1ZTE3MjhmMmRiZTViODM=" target="_blank">Candidate Pack_445230 Software Developer Opens in new window</a> (pdf, 1308kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMjImdmVyaWZ5PTA3ZGFhYmIzM2NiNzEzMjI4YjI5NGUwMThlNjhiNTQxJnJlcXNpZz0xNzY4NjM3MzQwLTcwNzBmNjdjZTAyZDhmYjUyNzg3ZjZhYjU1ZTE3MjhmMmRiZTViODM=" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Software Developer

Department for Environment, Food and Rural Affairs

Project Support Officer

<h4>Job summary</h4><p><strong>Senior Information Access Officer </strong></p><p>Full time/Part Time</p><p><strong>Salary:</strong><strong>£44,297 - £49,813 pa</strong>, with potential for further progression to <strong>£56,082</strong> with our pay progression scheme.</p><p>Location: Hybrid</p><p>Contracted to our Wilmslow, London, Edinburgh, Belfast, or Cardiff office, however, through hybrid working we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need.</p><p><strong>Why work for the ICO?</strong></p><ul><li>Pay progression scheme.</li><li>Hybrid and flexible working options. </li><li>25 days paid holiday per year, plus privilege and public holidays. </li><li>Flexi leave (up to 26 additional days leave per year). </li><li>Pension (employer contribution around 28.9%). </li><li>Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. </li><li>Health Cash Plan. </li><li>Fantastic development opportunities to learn and progress. </li></ul><p>Further details can be found on the benefits section of our <a href="https://ico.org.uk/about-the-ico/jobs/benefits/" target="_blank">website</a></p><h4>Job description</h4><p>The ICO must be a model of good practice in complying with the legislation it regulates. The Senior Information Access Officer is responsible for handling the most complex, high profile or novel requests for information from receipt to completion. They are also responsible for providing advice to colleagues across the business and for making decisions about information access issues, including disclosure. </p><p>The role is central to protecting the ICO’s reputation as the information rights regulator by ensuring that all statutory obligations in relation to information request handling are met and appropriate codes of practice and guidance are followed.</p><p><strong>Key Responsibilities </strong></p><ul><li>Respond to information requests from receipt to completion largely autonomously and in accordance with all statutory obligations, codes of practice and guidance thereby minimising the reputational risk of noncompliance.</li></ul><p></p><ul><li>Maintain an in-depth knowledge of the relevant legislation, regulations/codes of practice and tribunal/court decisions in order to be able to take decisions relating to the interpretation, scope and outcomes of information requests including the application of exemptions.</li></ul><ul><li>Maintain up to date knowledge of internal developments/work going on at the ICO, particularly in relation to high profile areas or corporate challenges.</li></ul><ul><li>Provide trusted advice to senior management about information requests which are sensitive or high profile and need senior management sign off, ensuring that such cases are brought to the attention of relevant senior staff, and others with a need to know.</li></ul><p></p><ul><li>Take decisions relating to information access, and in particular provide cover for the Group Manager when they are unavailable.</li></ul><p></p><ul><li>Exercise discretion and judgement taking into account all relevant factors which might affect the decision-making process.</li></ul><p></p><ul><li>Deal with enquiries from the press office and other colleagues about the disclosure of ICO information.</li></ul><ul><li>Respond to requests for the exercise of other individual’s rights under data protection law.</li></ul><ul><li>When complaints are made, respond to the ICO in its capacity as regulator.</li></ul><ul><li>Build an effective network of contacts including senior staff enabling the smooth processing of requests.</li></ul><p></p><ul><li>Contribute to the development of the ICO’s information governance strategy and business plan for the Group.</li></ul><ul><li>Contribute to the development and implementation of internal request handling procedures for the effective, consistent, and compliant handling of information requests.</li></ul><p></p><ul><li>Conduct internal reviews in line with procedures and guidance.</li></ul><p></p><ul><li>Contribute to quality assurance procedures for request handling.</li></ul><ul><li>Work to encourage a consistent approach to information access across the ICO.</li></ul><ul><li>Contribute and assist in the process of transferring records to The National Archives.</li></ul><ul><li>Contribute to local and cross office strategic projects as required.</li></ul><h4>Person specification</h4><p><strong>Essential criteria assessed at application stage</strong></p><ul><li>Experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience. </li><li>Substantial relevant experience in case handling</li><li>Proven experience of applying information rights legislation or similarly complex legislation</li><li>Around 3 years work experience in an Information Rights role</li><li>Ability to use standard office IT packages.</li></ul><p></p><p><strong>Essential criteria assessed at interview stage</strong></p><ul><li>Excellent intellectual ability in order to analyse complex legislation and to be able to apply it to particular cases and situations</li><li>Ability to rapidly assimilate and digest large volumes of information.</li><li>Strong interpersonal skills including the ability to negotiate and maintain good relationships with senior staff both internally and externally</li><li>Ability to work under pressure, prioritise and meet deadlines, in particular when handling information requests.</li><li>Strong communication skills including excellent written and verbal skills.</li><li>Proven ability to exercise judgement and ability to take high profile decisions.</li></ul><h4>Benefits</h4>Alongside your salary of £44,297, Information Commissioner's Office contributes £12,832 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Please visit <a href="https://ico.org.uk/about-the-ico/jobs/" target="_blank">ico.jobs </a>for full details, including salary and benefits.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>Equality, diversity, and inclusion</strong></p><p>The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website. </p><p>If you have a disability or impairment and require an alternative application method, please email the HR team at <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a> . </p><p></p><p><strong>Closing Date</strong></p><p>Please submit your CV and cover letter by 23:59 on <strong>Sunday 1st February 2026</strong>. Your cover letter should be no more than 1,000 words and should clearly demonstrate how you meet the essential criteria for the role.</p><p>All candidates who meet the minimum criteria and apply in-line with our guaranteed interview scheme for disabled and ethnic minority applicants will be interviewed.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li><li>Email : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li></ul>

Information Commissioner's Office

Senior Information Access Officer

<h4>Job summary</h4><p><strong>Director of Legal (Data Privacy &amp; Advice)</strong></p><p><strong>Full time / Part time</strong></p><p><strong>Salary:</strong><strong>£91,276 pa</strong>- <strong>£104,513 pa</strong>, with potential for further progression to <strong>£117,748 pa</strong> with our pay progression scheme. </p><p><strong>Location:</strong> Hybrid </p><p>Contracted to our Wilmslow, London, Edinburgh, Cardiff or Belfast office, however, we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. Please note, from Autumn 2026 our head office will relocate from Wilmslow to Manchester city centre. </p><p><strong>Why work for the ICO?</strong></p><ul><li>Pay progression scheme.</li><li>Hybrid and flexible working options. </li><li>25 days paid holiday per year, plus privilege and public holidays. </li><li>Flexi leave (up to 26 additional days leave per year). </li><li>Pension (employer contribution around 28.9%). </li><li>Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. </li><li>Health Cash Plan. </li><li>Fantastic development opportunities to learn and progress. </li></ul><p>Further details can be found on the benefits section of our <a href="https://ico.org.uk/about-the-ico/jobs/benefits/" target="_blank">website</a> . </p><p><strong>Job summary</strong></p><p>The Information Commissioner’s Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data.</p><p>As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful.</p><p>The Legal Director (Data Privacy Advice) will play a pivotal role in advising across the full range of legislation that the ICO is responsible for monitoring and enforcing, with a particular focus on data protection and public/administrative law. Ideally, the successful candidate will be an expert in data protection law and have some regulatory or policy making experience. This is a senior and varied position, offering the opportunity for high-profile leadership at the intersection of law, technology, and society, and the chance to make a real impact by delivering the ICO’s strategic priorities</p><h4>Job description</h4><p>The Legal Director will lead a team of six lawyers providing legal support on a wide range of the ICO’s policy work and regulatory interventions. This includes advising as part of multi-disciplinary teams on:</p><ul><li> Implementing reforms following the passage of the Data (Use and Access) Act 2025 and other legislative proposals, such as the Cyber Security and Resilience Bill;</li><li> Regulatory interventions prioritised under the ICO’s strategic causes, including Children, Cyber Security, Online Tracking, and AI and Biometrics;</li><li> Engagement with major stakeholders from the public sector and tech industry;</li><li> The application of the law to emerging technologies, including projects in the ICO’s Regulatory Sandbox.</li></ul><p>The Legal Director will work through matrix-managed teams drawn from policy, technology, and enforcement colleagues. There will be regular engagement with other regulators and central government as we work together to address challenges in the digital environment. The role will involve handling highly sensitive matters requiring DV level security vetting. This is a unique opportunity to provide impactful leadership and to contribute to the ICO’s mission in a dynamic, data-driven environment.</p><p>Reporting to, and supporting, the General Counsel, the Legal Director (Data Privacy Advice) provides strategic leadership to the ICO Legal Service. As a member of the ICO’s Senior Leadership Team, you will contribute to corporate leadership, supporting decision making and delivering change. You will ensure that the ICO is run, managed and governed in line with our corporate vision and values.</p><p><strong>Key Responsibilities</strong></p><ul><li> Provide senior leadership to an effective legal function which provides timely, robust, solutions-focused advice that enables the ICO to meet its strategic objectives and manages risk appropriately. Ensure proper governance, quality and ethical standards are met</li><li> Use initiative, be innovative and seek opportunities for strategic change to deliver world class legal advice and support the ICO’s objectives. Seek, encourage and recognise ideas and have the courage to take risks and change how things are done, challenging the status quo appropriately where required.</li><li> Make effective, confident and timely decisions, involving relevant colleagues and consulting others where needed, articulating options and making recommendations for preferred courses of action.</li><li> Take responsibility and be accountable for achieving the ICO’s strategic priorities, translating these into clear and deliverable objectives within the directorate. Providing the energy and drive to achieve them and deciding when change is necessary to re-align activity to meet the ICO’s objectives.</li><li> Maximise resource efficiency across ICO Legal Service and deliver value for money. This will involve the continual review of activities and opportunities for improvement.</li><li> Work with other senior colleagues to create long and short term strategic business plans and budgets, ensuring that they are joined up across the ICO and contribute to the achievement of the ICO’s goals by making the relevant connections throughout the wider ICO.</li><li> Lead and manage a high performing team, communicating effectively to achieve staff engagement and being a visible and credible leader.</li><li> In collaboration with the other Legal Directors ensure ICO in house legal resources work within a framework which promotes continuous professional development, and are motivated and supported to provide the highest possible standards of service</li><li> Promote team working, knowledge sharing and resource co-ordination across the ICO, working with other senior leaders to achieve these outcomes.</li><li> Champion the development of staff, creating an inclusive environment which values diversity, encourages learning and development and identifies and acts where capabilities need to be improved.</li><li> Develop and manage strategic relationships, both within and external to the ICO, in particular negotiating and influencing others to achieve desired outcomes.</li><li> Represent the ICO and its values effectively at senior level in engagements and presentations nationally and internationally.</li><li> Undertake corporate responsibilities as a senior leader in the ICO, such as leading or participating in steering groups and committees, and leading or chairing internal investigations or panels.</li><li> Support, and where necessary deputise for, the General Counsel or other senior leaders, maintaining a strong insight and understanding of the work of ICO Legal Service, collaborating and supporting senior colleagues effectively.</li><li> Act as Information Asset Owner for your directorate. Provide the Senior Information Risk Owner (SIRO) with assurance that information assets are appropriately managed in line with legal requirements including data protection legislation, and ICO standards and procedures</li></ul><p></p><h4>Person specification</h4><p><strong>Essential criteria assessed at application stage:</strong></p><ul><li> Applicants must be qualified to practise as a Solicitor, Barrister or Chartered Legal Executive in England and Wales or, in respect of Applicants qualified in a jurisdiction outside of England and Wales, must have an appropriate equivalent professional qualification and may be required to undertake the Solicitors’ Qualifying Examinations (or apply and be granted an exemption of one or both parts) within a defined period.</li><li> Substantial experience relevant to the role requirements, as described in the role responsibilities and person specification</li><li> Substantial experience in a senior legal position</li><li> Experience of engaging and negotiating with senior external stakeholders</li><li> Ability to manage and supervise legal staff in inclusive and supportive manner</li><li> Knowledge of the regulatory environment and the public law framework, including the democratic, political and organisational context</li><li> Excellent organisational skills, ability to prioritise and delegate</li></ul><p></p><p></p><p><strong>Essential criteria assessed during interview</strong>:</p><ul><li> Experience of the management and deployment of resources including budgets</li><li> Excellent analytical skills particularly in a data protection context</li><li> Experience of interpreting and applying complex legislation with particular emphasis on the legal framework required to support effective regulation</li><li> Excellent written and verbal communication, negotiation and presentation skills</li><li> Ability to seek out, manage and influence opportunities for continuous improvement and change</li><li> Experience of advising on complex strategic projects.</li><li> Experience of analysing complex operational / statistical information and producing accurate / intelligent forecasts and plans</li></ul><h4>Benefits</h4>Alongside your salary of £91,276, Information Commissioner's Office contributes £26,442 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Please visit <a href="https://ico.org.uk/about-the-ico/jobs/" target="_blank">ico.jobs </a>for full details, including salary and benefits.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>Equality, diversity, and inclusion</strong></p><p></p><p>The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website. </p><p>Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO’s commitment to the Disability Confident Scheme. </p><p>As part of the ICO’s commitment to our EDI objectives and creating a workplace that represents the communities and societies we serve, we guarantee an interview to candidates who declare they identify as belonging from an ethnic minority background and who meet the minimum criteria for this vacancy</p><p>If you are disabled or have an impairment and require an alternative application method, please email the HR team at <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a> </p><p><strong>Closing Date</strong></p><p>Please submit your CV and cover letter by <strong>23:59 on Sunday 1st February 2026</strong>. Your cover letter should be no more than 1,000 words and should clearly demonstrate how you meet the essential criteria for the role.</p><p>We may close this vacancy early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li><li>Email : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ico.org.uk" target="_blank">recruitment@ico.org.uk</a></li></ul>

Director of Legal (Data Privacy & Advice)

<h4>Job summary</h4><p>As an Information Rights Officer, you will be welcomed into a dynamic and inclusive Data Protection team. The IOPC is on a journey to develop its culture, perspectives and ethos to support the organisation’s core outcomes, and this is your opportunity to enter into the varied world of IOPC data protection, allowing you to develop your mindset and approaches to contribute to improving the police complaints system in England and Wales.</p><p>An IOPC Information Rights Officer is part of a wider team that processes freedom of information requests and subject access requests.</p><p>The role is primarily, but not solely, concerned with the compliance of information access requests. The role holder will process subject access requests for the IOPC and must liaise with internal and external stakeholders, at all levels of the business, who have a vested interest in the proposed disclosure in order to provide accurate and timely responses that are compliant with legislation. In addition to this they will be involved in quality assuring correspondence, disseminating best practice, training staff and maintaining records as part of a team charged with responsibility for co-ordinating and assuring the IOPC’s compliance with Information Rights legislation. </p><p>The role is based in the Data Protection and Freedom of Information Team within the Legal Directorate. The job is based in Sale, Birmingham, Cardiff or Wakefield but may involve some travel to the other IOPC’s offices and elsewhere in England and Wales from time to time.</p><h4>Job description</h4><ul><li>Acting as first point of contact for the processing of all subject access requests. Ensuring responses are accurate, compliant and timely.</li><li>Providing high quality advice and support on the application of information rights law through the scoping and draft redacting of subject access request and FOI request responses.</li><li>Providing advice on whether information should be disclosed or refused in compliance with the relevant legislation. With the knowledge and understanding of when to defer to legal for clarification, further understanding, internal and external consultation and guidance in relation to other legislation which may apply to the IOPC’s disclosure. </li><li>Understanding, interpreting and applying any relevant tribunal and Information Commissioner’s Office (ICO) cases and guidance to subject access request and FOI request responses. </li><li>Assessing requests and correspondence to identify the relevant IOPC internal and external stakeholders that may be affected by disclosure</li><li>Working with IAOs and other interested parties, at all levels, so as to identify and understand their concerns about disclosure or exemption application and to provide expert advice on any applicable exemptions from disclosure. </li><li>Responding to requests ensuring that all correspondence and associated disclosures are timely, accurate and compliant with legislation, regulations and policies. </li><li>Providing ongoing advice, training and guidance to the IOPC as whole where required.</li><li>Support the IOPC internal review officers in responding to FOIA and DPA complaints.</li><li>Support the Senior FOI/DPA Advisor and others in undertake internal reviews of responses to subject access requests.</li><li>Provide supporting material to enable representations to information tribunals in respect of FOI cases and the courts in relation to DPA cases.</li><li>Liaising with the Senior FOI/DPA Advisor or the DPO where a disclosure relates to sensitive matters.</li><li>Provide supporting material in regard to requests that potentially attract the exemption under section 36 FOIA.</li><li>Liaising with external stakeholders from where the material originates so as to ensure that their concerns about disclosure are taken into account. </li></ul><ul><li>Ensuring accurate records are kept of requests, responses, disclosures and exemptions and associated correspondence in accordance with FOIA and DPA.</li><li>Support the production of and updating of guidance on the Intranet and support material used by the IOPC in order to promote best practice, in light of the evolving business and legal landscape.</li><li>Support the provision information rights training across the organisation.</li><li>Updating and improving processes within the IOPC to deliver a better information rights service.</li><li>Keeping up to date with statute law, case law and practice relating to information rights legislation, including participating in in-house seminars, and external events. Facilitate knowledge transfer and dissemination to various staff including other FOI &amp; DPA staff.</li><li>Carrying out such other duties and responsibilities of a wider FOI and DPA nature as are required from time to time.</li></ul><h4>Person specification</h4><h4>Essential Experience</h4><ul><li>Professional qualification, equivalent qualification or demonstrable working experience in a similar role</li><li>Proven ability to draft redact documents, and prepare disclosure schedules for proposed disclosures in accordance with Article 15 UK GDPR</li><li>Ability to make evidence-based decisions taking into account the legislation that binds us for example the UK GDPR, the DPA, FOIA, and the PRA</li><li>Good analytical skills in order to assess information disclosures</li><li>Excellent attention to detail.</li><li>Ability to influence colleagues at all levels across the whole organisation.</li><li>Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems.</li><li>Proven ability to provide advice to both internal and external stakeholders on a variety of complex issues (including legal issues), with a keen awareness of sensitivities.</li><li>Excellent organisational skills and the ability to work under pressure to tight deadlines.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proven ability to show initiative and contribute in a changing environment.</li></ul><h4>Essential Technical</h4><ul><li>Theoretical and practical understanding of the Freedom of Information Act and Data Protection law</li><li>A working knowledge of IT applications and systems, with knowledge of redaction tools an advantage.</li></ul><h4>Desirable Technical</h4><ul><li>A knowledge of other pertinent legislation i.e. the Human Rights Act, Police Reform Act, Regulation of Investigatory Powers Act and Police Reform and Social Responsibility Act are desirable.</li></ul><p>This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £34,067, Independent Office for Police Conduct contributes £9,869 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>27.5 days paid annual leave (increasing with service to 32.5 days)</li><li>Options to carry over, buy or sell annual leave</li><li>Voluntary Health Cash Plan provided by BHSF</li><li>Civil Service pension</li><li>Civil Service maternity leave package</li><li>PAM employee assistance programme</li><li>Access to Civil Service Sports Council (CSSC) membership</li><li>Cycle to work scheme</li><li>Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup</li><li>Car Leasing Scheme</li><li>Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network</li><li>Learning and development tailored to your role.</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours.<p>We'll assess you against these Higher Executive Officer (HEO)<strong></strong>Level behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Working Together</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><p>This vacancy is using Success Profiles, to find out more, please click <a href="https://www.gov.uk/government/publications/success-profiles?_ga=2.156185915.1692943174.1578577916-319911383.1576576754" target="_blank">here</a>.</p><p>Throughout the recruitment process we will also assess your Experience, Strengths, Technical Skills and Values. </p><p>As part of the application process, you will be asked to complete 4 Sift Questionsbased on the essential criteria.</p><p>If successful at sift stage, you will be invited to complete a 2 stage process which includes a test. This will assess your technical knowledge specific to the role, followed by a Success Profiles Interview.</p><p>Anticipated assessment and interview dates are estimated to take place<strong></strong>11th - 13th February.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Medical</h4>Successful candidates will be expected to have a medical.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:recruitment@policeconduct.gov.uk" target="_blank">recruitment@policeconduct.gov.uk</a></li><li>Email : <a href="mailto:recruitment@policeconduct.gov.uk" target="_blank">recruitment@policeconduct.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@policeconduct.gov.uk" target="_blank">recruitment@policeconduct.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNjYmdmVyaWZ5PTIwODFlMmZkNzY2Yjg2M2Y4NGI1N2RlMjQyZDc0ZTZjJnJlcXNpZz0xNzY4NjM3MDk1LTQ0ZjJiYmUzNDJiMzRmNDRjMDBmZmVmNzc3OWVjMjhlNzc5OTg3NzA=" target="_blank">Information Rights Officer - JD - 06.01.25 Opens in new window</a> (docx, 570kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwNjcmdmVyaWZ5PTI3ZmU2NjI5MWMwYTMxY2ExMDk4MzEzYzZhMTBmOWZhJnJlcXNpZz0xNzY4NjM3MDk1LTQ0ZjJiYmUzNDJiMzRmNDRjMDBmZmVmNzc3OWVjMjhlNzc5OTg3NzA=" target="_blank">Swyddog Hawliau Gwybodaeth - 15.01.2026 Opens in new window</a> (docx, 543kB)

Independent Office for Police Conduct

Information Rights Officer

<h4>Job summary</h4><p><strong>Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.</strong></p><p>Ofgem’s Delivery &amp; Schemes division administers government renewable energy support schemes, ensuring efficiency, assurance and value for money for UK consumers. With teams across the UK, we operate in a dynamic environment with an ambitious programme of work ahead. </p><p>We’re looking for a talented Delivery Manager with experience in Agile and scrum management. Reporting to a Principal Delivery Manager, you’ll join multidisciplinary teams to deliver technical transformation, new digital products and services and improved policies and processes. Working closely with Product Managers, you’ll drive successful project and product delivery. </p><p>Beyond your core responsibilities, you’ll have opportunities to develop your knowledge and shape how we deliver projects by introducing new ideas and approaches. The ideal candidate will bring good project management experience and a pragmatic balance between governance and flexibility. </p><p>This is an exciting chance to join a motivated team delivering strategically important work for the energy sector. You’ll need to work at pace, adapt to changing priorities and collaborate across diverse disciplines. We use Agile tools to manage fast-moving workstreams. </p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><ul><li> Provide clear leadership and direction on the delivery aspects of a project or product.</li><li> Deliver projects and services using Agile methodologies, leading and co-ordinating agile ceremonies.</li><li> Coach and mentor team members in agile practices to apply the most. appropriate agile methods and techniques for delivery, while helping the team measure and evaluate outcomes.</li><li> Support improvement of the efficiency and effectiveness of the multi-disciplinary delivery team(s).</li><li> Maintain and define the roadmap and project plan, use data to inform planning decisions and manage internal and external dependencies.</li><li> Protect the project team from outside distraction, identify blockers and make sure the team collaborates, communicates and focuses on mutually agreed priorities.</li><li> Actively address project and product risks and issues, escalate as required and remove barriers to delivery.</li><li> Support project governance and contribute to a range of documentation that may include presentations, briefings, business cases, roadmaps, contracts etc.</li><li> Identify and communicate team resource needs to resource managers at governance forums to ensure appropriate level of team resource and skills for successful delivery.</li><li> Ensure project delivery in line with GDS standards through different phases of the delivery lifecycle.</li><li> Establish strong stakeholder relationships and manage expectations both internally and externally.</li><li> Monitor project budget reporting and understand how delivery impacts costs and budgets.</li><li> Follow and understand Ofgem procurement processes and act as point of contact for contracted suppliers. </li></ul><p><strong>Key Outputs and Deliverables</strong></p><ul><li> Continuous Improvement and Innovation: Delivery practices are regularly reviewed and improved to enhance delivery effectiveness and team performance.</li><li> Frequent, Iterative Delivery: Products and services are delivered incrementally and iteratively to maximise value for money.</li><li> Effective Governance and Agile Practice: Governance structures and agile ceremonies (e.g. sprint planning, retrospectives, showcases) are embedded and consistently drive team alignment, transparency, and continuous improvement.</li><li> High-Performing, Motivated Teams: Teams are engaged, collaborative, and consistently meet delivery and organisational objectives.</li><li> Clear, Transparent Delivery Plans: Project and product delivery schedules, milestones, and roadmaps are well-defined, communicated, and continuously updated, with risks, issues, dependencies, and decisions actively tracked and managed.</li><li> Strong Stakeholder Engagement: Stakeholders are well-informed, expectations are managed effectively and delivery decisions are made transparently.</li><li> Effective Communication Across Functions: Clear and timely communication across delivery teams, technical colleagues, and business stakeholders to ensure alignment and shared understanding.</li></ul><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li> Experience in delivering software projects or products with at least one scrum team using an Agile framework.<strong> (Lead Criteria)</strong></li><li> Strong interpersonal and communication skills with the ability to manage internal and external stakeholders and motivate project teams.<strong> (Lead criteria)</strong></li><li> Experience in roadmap definition, project planning and managing project risks, issues and dependencies to support project decision-making.</li><li> Experience in budget management.</li><li> Comfortable using delivery management tools, and an ability to learn and adapt to new tools &amp; techniques, e.g. Azure DevOps.</li></ul><p><strong>Desirable Criteria</strong></p><ul><li> Experience in a policy and/or legislative environment.</li><li> Knowledge of energy industry and renewable energy support schemes.</li><li> Contract management skills</li><li>Government Digital Service (or equivalent) experience.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Leadership</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here <a href="https://www.gov.uk/guidance/civil-service-online-tests" target="_blank">Civil Service online tests - GOV.UK (www.gov.uk).</a> The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your anonymised CV.</p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwODEmdmVyaWZ5PTFjMTRmZDJkMTkwY2U1ZDAzNDc4ODQ4MmZkN2IwNDVkJnJlcXNpZz0xNzY4NjM3MzE5LWJhMjliYmFjZmQ5NWI1ZDI1YmJjZjA4ZGVhZWNlMWFhN2Y4NWE0MTU=" target="_blank">Candidate Pack_Delivery Manager Opens in new window</a> (pdf, 1350kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwODImdmVyaWZ5PTUwYjIxMjY4OWE2Nzk4MDAwNjhlYWM2YmZhMGJkNjk3JnJlcXNpZz0xNzY4NjM3MzE5LWJhMjliYmFjZmQ5NWI1ZDI1YmJjZjA4ZGVhZWNlMWFhN2Y4NWE0MTU=" target="_blank">Role Profile - Delivery Manager Opens in new window</a> (pdf, 138kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwODMmdmVyaWZ5PWE1ZDEzOTRlMzgxNTJiYWYzY2E0MGY0MzE2Y2FiNTkyJnJlcXNpZz0xNzY4NjM3MzE5LWJhMjliYmFjZmQ5NWI1ZDI1YmJjZjA4ZGVhZWNlMWFhN2Y4NWE0MTU=" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Delivery Manager

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers - especially vulnerable people. </p><p>We’re recruiting for two positions; 1 Permanent role &amp; 1 Fixed Term Contract. These posts sit within the Digital Delivery Hub in the Delivery and Schemes directorate. The Digital Delivery Hub is responsible for designing, building, and maintaining digital products and services that support scheme administration. It works closely with Data, Digital and Security Services (DDSS) to leverage infrastructure and tools like Power BI. The Digital Delivery Hub directorate is responsible for Strategic Change initiatives, Product Management, Programme &amp; Project Management, User Centred Design, Business Analysis, Architecture &amp; Technical, Application Support and Business &amp; Portfolio Management Services. </p><p>This is an exciting opportunity for a seasoned Product Manager to join a dynamic team responsible for managing the suite of products that facilitate the government's support schemes. In a fast-paced environment utilizing agile methodology, your ability to deliver swiftly and effectively will be crucial. As an integral member of an innovative and collaborative team, you will be empowered to make key decisions and work alongside colleagues from diverse backgrounds and expertise to ensure the products meet specified needs. You will control and prioritise the product backlog, review user stories to ensure they accurately capture business needs, act as a liaison between developers and end users, and lead user acceptance testing (UAT) activities where necessary. </p><p>We are seeking a highly experienced individual in Agile development and product management who can lead effectively and manage diverse stakeholder expectations. The ideal candidate should demonstrate exceptional organisational skills, a strong ability to prioritise tasks and the capability to address complex challenges. </p><p>This role offers exposure to multiple teams and the chance to collaborate with a variety of stakeholders, enabling you to shape Ofgem's digital journey and gain valuable insights into the broader energy sector. </p><p>We have a critical purpose to deliver best-in-class regulatory solutions that support our industry. By being part of the team managing a product, you’ll help ensure Ofgem meets its statutory obligations. </p><h4>Job description</h4><p><strong>Key Responsibilities </strong></p><ul><li>Own the product strategy and long term vision. </li></ul><ul><li>Manage and prioritise the product backlogs. </li></ul><ul><li>Key liaison between the business and IT teams. </li></ul><ul><li>Change request management and cost/benefit analysis to ensure value for money. </li></ul><ul><li>Contribution to requirements gathering, including review and sign-off. </li></ul><ul><li>Lead the planning execution and management or User Acceptance testing activities. </li></ul><ul><li>Ad hoc internal user assistance and troubleshooting. </li></ul><ul><li>Optimise the value of development work undertaken and ensure all colleagues have sufficient understanding of product backlog items. </li></ul><ul><li>Plan and communicate system cut-overs, business process changes, and user training. Ensure comprehensive support during and after go-live. </li></ul><ul><li>Drive decisions based on data and insight model by defining and monitor KPIs for performance, reliability, and user satisfaction to ensure objectives are achieved. </li></ul><ul><li>Establish and maintain strong stakeholder relationships both internally and externally, communicating the vision and roadmap regularly. </li></ul><p><strong>Key Outputs and Deliverables </strong></p><ul><li>High quality products which are fit for purpose. </li></ul><ul><li>Provision of assurance that products deliver functional, legislative and security needs. </li></ul><ul><li>Tracked and recorded usr needs and functionality requirements. </li></ul><ul><li>Prioritised product backlogs. </li></ul><ul><li>Clear Roadmaps. </li></ul><ul><li>Clear testing plans and fully documented testing scenarios. </li></ul><ul><li>Progress reports for senior management. </li></ul><ul><li>Takes ownership and actively pursues personal growth by identifying development opportunities during regular performance discussions. </li></ul><h4>Person specification</h4><p><strong>Essential Criteria</strong></p><ul><li>Experience of working in an Agile development environment, and knowledge of software development life cycles. <strong>(Lead criteria) </strong></li></ul><ul><li>Drive decisions based on data and insight models by defining and monitoring KPIs for performance, reliability and user satisfaction to ensure objectives are achieved. <strong>(Lead Criteria) </strong></li></ul><ul><li>Proven organisation and prioritisation skills, with the ability to manage stakeholders with conflicting needs and to plan, schedule and execute complex tasks. </li></ul><ul><li>Experience in planning, executing and managing User Acceptance Testing activities. </li></ul><ul><li>Formal Agile or Product Manager qualifications, or Product Manager experience. </li></ul><p><strong>Desirable Criteria</strong></p><ul><li>Knowledge of energy industry and renewable energy or energy efficiency support schemes. </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here <a href="https://www.gov.uk/guidance/civil-service-online-tests" target="_blank">Civil Service online tests - GOV.UK (www.gov.uk).</a> The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwOTImdmVyaWZ5PWFhMmI4YWE4ZGYzZmZlMTNjYWVkNDQ2NGQwZTQ0ZmM4JnJlcXNpZz0xNzY4NjM3MjM2LTVjZTI2OGY1YTgyNzUyZTQ2ZWU1M2E0NjkyNDllYWY5ZGQ2MDlmZmY=" target="_blank">Candidate Pack_Product Manager Opens in new window</a> (pdf, 1349kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwOTMmdmVyaWZ5PTI1MTMxYWUzYWI0MDU4MGQ0ZjUyMTQ0NmFhZDgzZjY1JnJlcXNpZz0xNzY4NjM3MjM2LTVjZTI2OGY1YTgyNzUyZTQ2ZWU1M2E0NjkyNDllYWY5ZGQ2MDlmZmY=" target="_blank">Role Profile_Product Manager Opens in new window</a> (pdf, 119kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgwOTQmdmVyaWZ5PTM0NjNhYzk0NzlhM2M4N2M2N2VmNmE2NmRkY2Q0YzllJnJlcXNpZz0xNzY4NjM3MjM2LTVjZTI2OGY1YTgyNzUyZTQ2ZWU1M2E0NjkyNDllYWY5ZGQ2MDlmZmY=" target="_blank">Terms and Conditions April 2025 Opens in new window</a> (pdf, 335kB)

Product Manager

Department for Science, Innovation & Technology

Operational Contract Management Support

<h4>Job summary</h4>At the forefront of the fight to protect energy consumers, Ofgem is strengthening its internal defences because safeguarding our systems against cyber threats is vital to delivering our mission. We’re looking for a Cyber Principal Application Security Architect to join us and lead the charge in shaping secure, resilient digital systems at the heart of our organisation. <br><br>Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving towards Net Zero whilst protecting energy consumers, especially vulnerable people. <br><br>We’re offering a permanent role where you’ll apply your security architecture expertise to projects with strategic impact, influencing decisions at the highest level. This is an opportunity to make a tangible difference by helping us transform our technology landscape while reducing cyber risk across the organisation. Your work will ensure we stay secure by design, resilient by default, and consistently prepared for evolving threats. <br><br>You’ll work at the heart of a multidisciplinary team, collaborating with internal stakeholders and leading national security partners to embed robust security into every stage of the digital lifecycle. As a recognised expert, you’ll play a central role in building long-term cyber strategies and providing guidance that sets standards across our organisation and the wider energy ecosystem. <br><br>We’re looking for someone with a deep understanding of security architecture and a proven track record of influencing complex programmes and senior leaders. Your approach to solving challenges will be methodical and strategic, and you’ll be comfortable operating in fast-paced, high-stakes environments where your guidance truly matters. <br><br>In return, you’ll join a collaborative and inclusive culture that values innovation and supports development. You’ll benefit from flexible working arrangements, excellent civil service benefits, and the opportunity to be part of a high-profile mission that impacts millions of people and the UK’s energy future. <br><br>We have a critical purpose to lead the development of secure digital systems and architecture within our organisation, combating cyber threats and strengthening resilience across the UK’s energy landscape through trusted design, strategic leadership, and expert guidance. <h4>Job description</h4><p><strong>Key Responsibilities </strong></p><ul><li>To support the team deliverables, utilising your expertise to ensure successful outcomes across collaborating teams and strategies that can be used in the long term across the whole organisation. </li></ul><ul><li>Leverage a variety of sources to continuously maintain Ofgem Cyber Reference Architecture with principles, requirements, patterns, anti-patterns, implementation, engineering and operational maintenance options. </li></ul><ul><li>Influence key organisational and architectural decisions and interact with senior stakeholders across organisations to reach and influence a wide range of people across larger teams and communities. </li></ul><ul><li>Security Architecture Design: Develop and maintain secure architecture patterns for applications and services. </li></ul><ul><li>Threat Modelling &amp; Risk Assessment: Conduct threat modelling and risk assessments to identify vulnerabilities and recommend mitigation strategies. </li></ul><ul><li>Secure SDLC Integration: Embed security practices into the software development lifecycle, including code reviews, static analysis, and secure coding standards. </li></ul><ul><li>Stakeholder Engagement: Communicate security risks and solutions effectively to technical and non-technical audiences, influencing secure design decisions. </li></ul><ul><li>Security Testing &amp; Validation: Oversee penetration testing, vulnerability management, scanning, and remediation activities. </li></ul><ul><li>Policy &amp; Compliance Alignment: Ensure application security aligns with organisational policies, GDS standards, and regulatory requirements. </li></ul><ul><li>Innovation &amp; Advisory: Provide expert advice on emerging security technologies and trends, including AI, cloud-native security, and zero-trust architectures. </li></ul><p><strong>Key Outputs and Deliverables </strong></p><ul><li>Use applied security expertise to develop and maintain solutions that align with Ofgem Cyber guidance, to support the improvement of cyber resilience for the organisation. </li></ul><ul><li>Use applied security expertise to identify key programme and technical risks, leading the design of mitigating security architectures. </li></ul><ul><li>Document expert cyber architecture design reviews of operator system architectures to identify security weaknesses, recommend mitigations and ensure security requirements are integrated into product backlogs and user stories. </li></ul><ul><li>Identify and Document Cyber Risks within the Secure by Design lifecycle. </li></ul><ul><li>Provide expert advice on security architecture implications of technological trends when applied to existing systems, and how innovative technologies change the security approach required. </li></ul><ul><li>Effectively communicate difficult risk and security concepts in accessible ways that can be clearly understood by business leaders. Contribute to and develop risk communication strategies. </li></ul><ul><li>Attend, lead and provide expert input to Specialist Interest Groups to share security best practice across the sector. </li></ul><ul><li>Follow a methodical and repeatable approach to reviewing the security of a system architecture and describe that approach. </li></ul><ul><li>Contribute to new and innovative security architecture guidance for others to re-use through architecture blueprints and reusable design patterns. </li></ul><ul><li>Lead and support the development of penetration test scopes, reports, and remediation plans. </li></ul><h4>Person specification</h4><p><strong>Essential Criteria </strong></p><ul><li><strong>Expertise in security architecture and applied security capability. (Lead criteria)</strong></li><li><strong>Certified to one, more or equivalent of CISSP, GICSP, </strong><strong>GRID, SABSA, or TOGAF. (Lead criteria)</strong></li><li>Knowledge of microservices, containerisation, and cloudnative security models</li><li>Practitioner in information risk assessment and risk management. </li><li>Experience in Secure by Design (Cabinet Office Guidance) application security, secure software design, and architecture. </li><li>Experience in the process of developing and managing a range of options and decisions aligning with organisational priorities.</li></ul><p><strong>Desirable Criteria: </strong><br></p><ul><li>Experience of working in the energy sector.</li><li>Experience in automated security testing. </li><li>Experience with frameworks such as OWASP, NIST, ISO 27001, and CAF. </li></ul><h4>Qualifications</h4>Certified to one, more or equivalent of CISSP, GICSP, GRID, SABSA, or TOGAF.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li></ul><h4>Benefits</h4>Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension arrangements</a> which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. </p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. </p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</em><em> [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:Recruitment@ofgem.gov.uk" target="_blank">Recruitment@ofgem.gov.uk</a></li><li>Telephone : N/A</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. <br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMDAmdmVyaWZ5PTk1ZDdiM2UxZTcxNjQ2NWM3ZWYwMjljYTI5OTM2ZjhjJnJlcXNpZz0xNzY4NjM3Mjc1LWJiMmVkNTY4NjI2M2M2OTgyNzMwYmZlNmI2YjU0ZGI2MWFmZTc1NTQ=" target="_blank">Candidate Pack - Application Security Architect Opens in new window</a> (pdf, 824kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMDEmdmVyaWZ5PWY1OTE3NjU0YmFmNmJjZTk0Nzg2ODNiYTAzY2YwNWFlJnJlcXNpZz0xNzY4NjM3Mjc1LWJiMmVkNTY4NjI2M2M2OTgyNzMwYmZlNmI2YjU0ZGI2MWFmZTc1NTQ=" target="_blank">Role Profile_Principal Application Security Architect Opens in new window</a> (pdf, 131kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMDImdmVyaWZ5PTQ2NDQ1NTFjMTQ4ZGVkODRmZmRjNGFlZTE3MjEwY2JmJnJlcXNpZz0xNzY4NjM3Mjc1LWJiMmVkNTY4NjI2M2M2OTgyNzMwYmZlNmI2YjU0ZGI2MWFmZTc1NTQ=" target="_blank">Terms &amp; Conditions April 2025 Opens in new window</a> (pdf, 323kB)

Application Security Architect

<h4>Job summary</h4><p>Ofgem’s Delivery &amp; Schemes directorate delivers some of the UK’s most high-profile low-carbon and social programmes. These schemes support vulnerable consumers, drive decarbonisation and help accelerate the transition to a low carbon energy system. They represent over £13 billion of investment each year, and our ability to report clearly, transparently and consistently on their performance is central to maintaining public trust and demonstrating value for money.</p><p>We are now looking for a Public Reporting &amp; Stakeholder Officer to join our Enquiries &amp; Engagement Centre of Excellence. This is an excellent opportunity for an individual who enjoys crafting high quality written content, engaging with a broad range of stakeholders and contributing to how a major regulator communicates its impact.</p><p>In this role, you will play a pivotal part in coordinating the production of Ofgem’s statutory quarterly and annual scheme reports. These reports are read by government departments, Parliament, industry, consumer groups and the public, and they form a core part of Ofgem’s commitment to openness and accountability. You will work closely with colleagues across Delivery &amp; Schemes to gather information, translate complex evidence into clear and accessible narratives and ensure that all published materials are accurate, compelling and compliant with accessibility requirements.</p><p>Your contribution will extend beyond report production. You will also support Ofgem’s wider stakeholder engagement work, helping to strengthen communication with government partners, regulated companies, charities, consumer bodies and other organisations involved in scheme delivery. This may include preparing briefings, supporting meetings and events and gathering insight that helps refine our engagement approach. Through this, you will help reinforce Ofgem’s reputation for professionalism, transparency and high quality communication.</p><p>To thrive in this role, you will bring strong organisational skills, excellent attention to detail and the ability to manage multiple deadlines in a fast-paced environment. You will be able to see both the detail and the broader context, ensuring every publication is factually robust while also telling a clear, compelling story about the impact of our schemes. You will also be comfortable working collaboratively with colleagues and external partners, adapting your communication style to suit different audiences and situations.</p><p>This is an exciting opportunity for an individual looking to combine analytical thinking, clear writing and meaningful engagement, while supporting programmes that make a real difference to consumers and contribute to the UK’s transition to net zero.</p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><ul><li>Coordinating the production of quarterly and annual reports and being the primary driving force behind report production to ensure deadlines are met</li><li>Collaborating with internal stakeholders across Delivery and Schemes to define content requirements and create high quality content for published Delivery and Schemes reports</li><li>Analysing content and related datasets to ensure that reports are accurate, clearly presented, logical and engaging</li><li>Drafting report content and helping to translate data into something that is accessible, engaging, and informative to a wide audience</li><li>Ensuring style and format consistency across reports, whilst adhering to organisational brand and style guidelines</li><li>Ensuring reports comply with accessibility regulations</li><li>Seeking feedback from internal and external stakeholders and revising content as required</li><li>Maintaining, developing, and improving internal report production processes</li><li>Support colleagues to run effective external stakeholder engagement with tasks that could include – <ul><li>Setting up and administering internal and external meetings</li><li>Supporting development and delivery of virtual and face to face events</li><li>Coordinating creation of briefings</li><li>Using effective channels for communication</li><li>Sharing insights from stakeholder engagement interactions with relevant teams</li><li>Analysing the effectiveness of external engagement to help inform current and future engagement strategies </li></ul></li></ul><p><strong>Key Outputs and Deliverables</strong></p><ul><li>Ensuring reports are successfully delivered to a high standard within given timescales</li><li>Timely and effective engagement with stakeholders to define content requirements and seek feedback to refine report content</li><li>Informative, engaging and concise writing to communicate the story behind the data, in plain English</li><li>Ensuring uniformity of design and identifying and implementing improvements to report designs</li><li>Compliance with accessibility regulations</li><li>Effective support for external stakeholder engagement activities (events, meetings, newsletters, webinars)</li></ul><h4>Person specification</h4><p><strong>Essential Criteria </strong></p><ul><li> An ability to scrutinise and refine written work, verifying that outputs are accurate, well-structured, coherent, professionally presented, and communicate effectively <strong>(Lead Criteria)</strong></li><li>Skilled at planning and coordinating input from a variety of sources to deliver high-quality work on time (sometimes to tight deadlines), with minimal supervision</li><li>Strong interpersonal and collaboration skills with an ability to build and maintain excellent relationships</li><li>Demonstrated ability to work independently as a self-starter, using initiative to identify and drive forward tasks, while managing multiple concurrent projects with <br>resourcefulness and proactivity when issues arise.</li><li>Analytical skills to identify errors and inconsistencies in written content and data</li></ul><p><strong>Desirable Criteria </strong></p><ul><li>Knowledge of or an interest in renewable energy and energy efficiency</li><li>Experience of developing and delivering stakeholder engagement</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Making Effective Decisions</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Ability and Experience.<p>When you press the ‘Apply now’ button, you will be directed to a Civil Service test – guidance for this can be found here <a href="https://www.gov.uk/guidance/civil-service-online-tests" target="_blank">Civil Service online tests - GOV.UK (www.gov.uk).</a> The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.<br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTImdmVyaWZ5PTU4YzkxYjliYWUyNzljOGI4MThjZWM5NTA1MTIyYzc3JnJlcXNpZz0xNzY4NjM2ODE2LWZhZmRjMDVlYTcwYTI0MDE3YzBjMmVmM2VlOTk4NDhjYzQ0YzRlNzA=" target="_blank">Candidate Pack_Public Reporting &amp; Stakeholder Officer_445240 Opens in new window</a> (pdf, 663kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTMmdmVyaWZ5PTVhOGQ3NWFmMTkxZjk4OWUyYTViZTZlMGEwM2ZlZDI0JnJlcXNpZz0xNzY4NjM2ODE2LWZhZmRjMDVlYTcwYTI0MDE3YzBjMmVmM2VlOTk4NDhjYzQ0YzRlNzA=" target="_blank">Role Profile - Public Reporting &amp; Stakeholder Opens in new window</a> (pdf, 163kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTQmdmVyaWZ5PWM2YzViNzc0OTE2MzcwMjhlMDNkMDJjNmM0ZDNjYzY4JnJlcXNpZz0xNzY4NjM2ODE2LWZhZmRjMDVlYTcwYTI0MDE3YzBjMmVmM2VlOTk4NDhjYzQ0YzRlNzA=" target="_blank">Terms &amp; Conditions April 2025 Opens in new window</a> (pdf, 323kB)

Public Reporting & Stakeholder Officer

<h4>Job summary</h4><p>Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers, and drive economic growth.</p><p>The Infrastructure Group plays a key role in delivering one of the UK’s most important national priorities: achieving a clean power system by 2030. This major transition requires new generation, storage and network infrastructure, alongside an energy system that works efficiently for consumers. As part of this work, we collaborate extensively with industry, government and wider energy partners.</p><p>This is an excellent opportunity, which we’re looking for a Part-Time Private Secretary (up to 0.6) to join another Part-Time Private Secretary in the Infrastructure Private Office, a small team that provides strategic, policy and operational support to a member of our senior leadership team. This is an opportunity to work at the centre of varied and meaningful priorities, ensuring your Director is well supported, well informed and able to deliver their priorities effectively.</p><p>You’ll act as a reliable and trusted point of coordination, providing accurate and timely briefing, anticipating upcoming needs and managing the flow of information to and from the Director’s office. Working closely with colleagues across Ofgem and with some external stakeholders, helping to maintain progress on key areas of work, support collaborative problem solving and ensure alignment across the organisation.</p><p>Responsible for delivering organised and effective administrative and logistical support, acting as a central coordination point, helping teams understand priorities, supporting clear communication and monitoring progress so that emerging issues and opportunities are identified early.</p><p>Supporting policy and strategy activity within the directorate, helping ensure that advice is well drafted, clear, practical and aligned with organisational goals. Working collaboratively across teams, professions and evidence sources to support understanding of proposals and their implications.</p><p>Building positive relationships with other Private Offices to support consistency and shared learning across the function, while providing day-to-day management to EAs and PAs in the directorate, supporting resourcing activity where needed and contributing to a culture of professionalism and continuous improvement.</p><p>We’re looking for someone who is well organised, able to manage multiple priorities and comfortable working alongside senior colleagues. You’ll enjoy working in a collaborative environment, be proactive in anticipating needs and help bring clarity to busy or complex situations.</p><h4>Job description</h4><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the delivery of excellent administrative and logistical support, making sure that your Director has first class diary and IT support; taking responsibility for getting them in the right place, at the right time, with the right papers.</li><li>Act as an interface between your Director and the wider organisation, supporting the senior team in delivering your Director’s priorities and provide steers to teams and ensuring they are fully actioned.</li><li>Work with the relevant team to ensure plans are in place, they are clear and transparent for execution of the directorate and work internal stakeholders to ensure that there is regular reporting and monitoring of progress in place, recommending remedial action as required. Make opportunities to strengthen or accelerate progress and support the communication of Director’s goals. </li><li>Scan ahead and take action to further opportunities and mitigate potential risks against Directors area to deliver and proactively ensure the organisation provides briefings and other information required by and for your Director in a timely way to a high standard.</li><li>Attend internal and external meetings with my Director as needed. Ensuring your Director is briefed as needed and you allocate necessary actions arising to teams with clarity.</li><li>Work flexibly to support the wider team and form effective relationships with other Private Offices to ensure consistency and a commitment to excellence across the PO function.</li><li>Provide direct management to the related EA and PAs in the directorate and support/lead on resourcing requirements where needed.</li></ul><p><strong>Flexible Resourcing</strong></p><p>Operates a Flexible Resourcing model where you will have the opportunity to work flexibly across Ofgem supporting on a range of projects or may have a longer deployment within a team where you have in-demand specialist skills, knowledge, and expertise. We will support you to learn and develop the Policy &amp; Strategy skills and knowledge you need to build your career.<br><br></p><p><strong>Key Responsibilities and Outputs</strong></p><p><strong>Policy Development</strong></p><ul><li> Ensuring the advice produced for your Principal and from your directorate is well-drafted, concise and action-oriented.</li><li> Supporting the directorate in directing key workstreams and projects, including contributing to effective internal and external stakeholder engagement by prioritising, scoping and delivering work.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li> Effectively communicating the benefits, challenges and trade-offs of policy proposals to senior colleagues and partners</li><li>Ensuring delivery by effective collaboration across teams, supporting professions and other sources of evidence and expertise to understand and manage risks and issues</li></ul><h4>Person specification</h4><p><strong>Essential Criteria </strong></p><ul><li>Excellent written and verbal communication skills <strong>(LEAD)</strong></li><li> Strong analytical and problem solving skills <strong>(LEAD)</strong></li><li> Demonstrable interest and/ or experience in public policy/energy/net zero</li><li> Demonstrative experience in engaging with/managing multiple stakeholders.</li><li> Ability to manage different work activities or workstreams to keep projects on track</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.</p><p>You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.</p><p><em>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [</em><a href="https://www.cifas.org.uk/fpn" target="_blank"><em>https://www.cifas.org.uk/fpn</em></a><em>].</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lisa Buchanan</li><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.<br><br>In the first instance, you should raise the matter directly via <a href="mailto:recruitment@ofgem.gov.uk" target="_blank">recruitment@ofgem.gov.uk</a>. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTcmdmVyaWZ5PTVhZWI2ZGEyZjI0ZWJjODUxOTUyZjFhMzIxMzQ0ODM1JnJlcXNpZz0xNzY4NjM3MTEzLWRlYjI4MDc0YTYxMjhiN2M2Y2NmMjE2MmMxNmY1MDcwMDBlYWI1NGI=" target="_blank">Candidate Pack_Private Secretary_445147 Opens in new window</a> (pdf, 662kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTgmdmVyaWZ5PWQ1MmEyNDNjY2QzMTQ2MzQzZjRjZTU0MTJmMjFhNGRjJnJlcXNpZz0xNzY4NjM3MTEzLWRlYjI4MDc0YTYxMjhiN2M2Y2NmMjE2MmMxNmY1MDcwMDBlYWI1NGI=" target="_blank">Role Profile_Private Secretary_445147 Opens in new window</a> (pdf, 107kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzgxMTkmdmVyaWZ5PTJjYTkwYjQ3NWRhOWJiOTg4NTk3ZDRmYmRmZDdmZTAzJnJlcXNpZz0xNzY4NjM3MTEzLWRlYjI4MDc0YTYxMjhiN2M2Y2NmMjE2MmMxNmY1MDcwMDBlYWI1NGI=" target="_blank">Terms &amp; Conditions April 2025 Opens in new window</a> (pdf, 323kB)

Private Secretary

<h4>Job summary</h4><p>We are looking for a Content Designer who is enthusiastic about user-centred design and wants to make a positive impact in helping to protect residents and improve the safety and standard of all buildings in England. Our ambition is to produce a best-in-class web presence that delivers BSR guidance, content and services that meet user needs.</p><p><strong>Working pattern</strong></p><p>Part-time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week. Flexible working is also available.</p><h4>Job description</h4><p>The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Arm's Length Body (ALB) of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established. It has been confirmed that the ALB will be a Non-crown, Non-Departmental Public Body (NDPB), and as such its employees will be Public Servants, rather than Civil Servants. </p><p>Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new NDBP to be undertaken in due course.</p><p>The role requires a practitioner with content design experience who will define and assure best practice, making sure our content aligns to BSR’s strategy and objectives, while meeting the needs of our users. You will work with the content design team, service teams and policy to produce guidance, content and services. This job has been mapped to the <a href="https://ddat-capability-framework.service.gov.uk/" target="_blank">Digital, Data and Technology Profession Capability Framework - GOV.UK</a> and will use the knowledge of <a href="https://www.gov.uk/service-manual/the-team/what-each-role-does-in-service-team%20" target="_blank">Government Digital Service</a> ways of working and design roles.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create, test and iterate user-centred content, making complex language and processes easier to understand</li><li>Use analytics, user feedback, and user research to evaluate and identify issues or opportunities to improve content</li><li>Build relationships with stakeholders (subject matter experts) to understand their goals and work with them to improve user journeys and content maintain relationships with other user-centred design professionals in BSR (Building Safety Regulator), HSE (Health and Safety Executive) and across-government</li><li>Help with quality assuring content design work, undertaking 2nd checks and content 'crits' </li><li>Pitch your concepts and solutions, and negotiate and agree briefs and schedules</li><li>Work with others to identify and agree criteria for monitoring the performance and impact of content </li></ul><br><h4>Person specification</h4><p><strong>Essential Skills and Criteria</strong></p><p> You will have: </p><ul><li>Experience of working as a content designer or in a similar role </li><li>Ability to translate complex or technical concepts into clear and useful content </li><li>Experience of using data, user feedback, and user research to improve content or a product </li><li>Ability to work on multiple projects with numerous stakeholders, and adapt to changing priorities and deadlines </li><li>Experience of digital accessibility standards</li><li>Interpersonal skills, with the ability to adapt your communication style to work in teams with digital and non-digital professionals</li></ul><p><strong>Travel</strong></p><p>This post can be based in any of the advertised locations, although some travel to our Bootle office will be required for collaborative working and meetings. As this position may be based at two different working locations, the successful candidate will be subject to multiple placed working and will therefore be able to claim their travel expenses for commuting to Bootle.</p><p>For details of HSE locations please see here <a href="https://www.hse.gov.uk/contact/maps/" target="_blank">HSE Offices</a></p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Delivering at Pace</li><li>Communicating and Influencing</li></ul><p>We only ask for evidence of these behaviours on your application form:</p><ul><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £38,005, Health and Safety Executive contributes £11,010 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li></ul><p><strong>We invest in our people with</strong>;</p><ul><li>Competitive rates of pay</li><li>Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector</li><li>Family friendly policies and working hours to help balance your home life and career</li><li>Carer friendly policies to help create a supportive working culture</li><li>25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave</li><li>Parental leave benefits</li><li>As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application information</strong></p><p>As part of your application, you will be invited to complete an anonymised CV which should include your career history, skills, experience and qualifications. </p><p>You will also be asked to complete an anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the essential skills and criteria of the job advert. </p><p>You will also be asked to complete a statement of no more than 250 words on how you meet the lead behaviour (Making Effective Decisions). </p><p><strong>Application Guidance</strong></p><p>Please access the following link for guidance on how to apply and how to complete a personal statement <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/how-to-apply/</a></p><p><strong>Sift Information </strong></p><p>The sift will take place week commencing 2nd February 2026 when you will be assessed on your CV and Personal Statement which demonstrate how you meet the essential skills and criteria of the job advert.</p><p>In the event of a high number of applications at sift, we will assess on the lead behaviour (Making Effective Decisions). </p><p><strong>Interview Information </strong></p><p>Interviews will take place week commencing 16th February 2026 when you will be assessed against the behaviours detailed within the advert. </p><p><strong>Sponsorship </strong></p><p>This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.</p><p>Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.</p><p>HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.</p><p>From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box <a href="mailto:internal.fraud@cabinetoffice.gov.uk" target="_blank">internal.fraud@cabinetoffice.gov.uk</a> .</p><p>Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register privacy notice - GOV.UK</a></p><p>It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.</p><p>Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.</p><p>HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.</p><p>If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: <a href></a></p><p>If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.</p><p>Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility <a href="https://beststartinlife.gov.uk/" target="_blank">here </a></p><p>Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Emma Groves</li><li>Email : <a href="mailto:emma.groves@hse.gov.uk" target="_blank">emma.groves@hse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.resourcing-team@hse.gov.uk" target="_blank">hr.resourcing-team@hse.gov.uk</a></li></ul><h4>Further information</h4>If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a> or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: <a href="https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/code/civilservicecode…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5NjgmdmVyaWZ5PWZmOTVlZjNhODUwNGJmMWQ2OTIyYzQ4YzlkZjNhYjQ0JnJlcXNpZz0xNzY4NTM3OTY0LTk0Y2QxNzRhY2Y2OWQ5YzIyMTAxYTc4NTFiMTJkNzkyZTY4NmMyN2E=" target="_blank">HSE Terms and Conditions - CSJ Advert Annex Opens in new window</a> (pdf, 116kB)

Health and Safety Executive

Content Designer (Band 4/HEO)

Senior Enterprise Architect - Data

<h4>Job summary</h4><p><strong>Content Designer, Digital Team.</strong></p><p><strong>4 Fixed-term contract roles: 2 contracts of 23 months, 2 contracts of 12 months.</strong></p><p>This is an exciting opportunity to join The National Lottery Community Fund as a Content Designer.</p><p>You’ll mostly work on content to help people understand and apply for funding. This includes content for our website, as well as for application forms, emails and other guidance. You’ll also have the opportunity to help improve our content and user experience across the whole service.</p><h4>Job description</h4><p>You'll be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You’ll work with other designers, researchers, developers, and colleagues from the rest of the Fund to design content that meets user needs and reflects our values.</p><p>You’ll join a thriving group of designers who love sharing knowledge and experience. We’ll offer you support to widen your design skills, and opportunities to take part in training and communities of practice.</p><p>The responsibilities of the job include:</p><ul><li>designing and writing clear, user-focused content</li><li>using research, feedback, and analytics to inform and improve content</li><li>working collaboratively with designers, developers, and researchers</li><li>collaborating with colleagues outside our team who do not have a user-centred design background</li><li>making sure content meets accessibility standards</li><li>building and deploying content on our website content management system</li><li>contributing to our design community</li></ul><p><strong>Interview Details</strong></p><p><strong>Interview Date: </strong>25, 26 February and 2, 4 March 2026</p><p><strong>Format: </strong>Virtual interview</p><p><strong>Location: </strong>Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.</p><p>We’ll talk to you about where you are based and your working pattern if you get the job.</p><p>We will be hosting a <strong>briefing session on: Wednesday 21 January 2026, from 11am to 11:45am.</strong> To register or ask any questions please email: <a href="mailto:recruitment@tnlcommunityfund.org.uk" target="_blank">recruitment@tnlcommunityfund.org.uk</a></p><h4>Person specification</h4><p><strong>How to apply</strong></p><p>Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.</p><p><strong>Essential Criteria:</strong></p><ul><li>Design content to meet user needs and make complex language and processes easy to understand.</li><li>Formulate hypotheses and gain insights from data and user research.</li><li>Have a strong practical understanding of accessibility and inclusive design.</li><li>Work collaboratively in an agile or fast-paced environment.</li><li>Strong attention to detail and ability to follow content standards and style guides.</li><li>Tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs.</li></ul>​<strong>Desirable Criteria:</strong><strong>​</strong><ul><li><strong>​</strong>Create prototypes (in software like Figma) and use content management systems (like Umbraco).</li><li>​Contribute to content strategies and policies.</li></ul><p><strong>Equity, Diversity and Inclusion </strong>​</p><p>Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. </p><p>We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. </p><p>As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) </p><h4>Benefits</h4>Alongside your salary of £45,000, The National Lottery Community Fund contributes £13,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>A full list of our benefits can be found on our website using the link below:</p><p>Generous Civil Service Pension Scheme<br>Flexible working<br>Enhanced paid maternity/ paternity leave<br>Paid volunteering leave<br>Season ticket loan</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.<br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:recruitment@tnlcommunityfund.org.uk" target="_blank">recruitment@tnlcommunityfund.org.uk</a></li><li>Email : <a href="mailto:recruitment@tnlcommunityfund.org.uk" target="_blank">recruitment@tnlcommunityfund.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@tnlcommunityfund.org.uk" target="_blank">recruitment@tnlcommunityfund.org.uk</a></li></ul><h4>Further information</h4><a href="https://www.tnlcommunityfund.org.uk/about-us/working-for-us/benefits-of-working-with-us" target="_blank">https://www.tnlcommunityfund.org.uk/about-us/working-for-us/benefits-of-working-with-us</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc4NjYmdmVyaWZ5PWM3MDI3ZjdmNjExMGY4YTAxMDFjNDc3NGZkNzE4M2I0JnJlcXNpZz0xNzY4NTM4MTExLWVmNTJiNWZmMjJhNGIyNzExYWI5N2ZmMTFkMDg1YzE5YzBlODUxYTQ=" target="_blank">Digital Content Designer (1) Opens in new window</a> (pdf, 1035kB)

The National Lottery Community Fund

Content Designer/ Dylunydd Cynnwys

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Proud to Serve. Proud to keep justice going.</strong></p><p>Our Crown Court Clerks are essential to ensure Crown Court hearings run smoothly. They have the self-assurance to communicate confidently with the Judge and all participants and the skill to produce accurate and timely Court documents. Our Crown Court Clerk training programme provides a structured yet flexible approach to building the skills required to perform this vital role. </p><p>It is a unique position at the heart of justice which requires you to have high emotional resilience and be able to understand and be sensitive to many, sometimes difficult, cases and take a non-judgmental approach to our service users.</p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. </p><p><strong>About you</strong></p><p>You’re a confident communicator; able to speak publicly, with the self-assurance to confidently liaise with the Judge, the defence, prosecution, media, members of the public and more, regarding complex and sensitive matters in a calm and professional manner. </p><p>A real team player, working with the clerking team, you’ll ensure the smooth running of all the Crown Courts sitting daily, able to intervene in Court when required and maximise judicial sitting time. With experience in producing exact and time critical documentation, your ability to focus will be key in taking verdicts, conducting arraignments, producing Court orders and recording hearing outcomes accurately and efficiently. </p><p>Resilient and keen to learn, you’re familiar with working within process and have the IT skills to adapt to new systems and technologies as we’re constantly investing in digital solutions to improve the way we deliver the justice people deserve in today’s world. </p><p><strong>Your skills and experience</strong></p><ul><li>Able to speak publicly and within a court room environment.</li><li>Excellent communication, organisational and prioritisation skills </li><li>Effective listening skills and the ability to multitask</li><li>Ability to complete documents accurately and to deadlines.</li><li>IT proficient with the ability to learn and adapt to different technologies and software packages. </li></ul><p>Cardiff Crown Court is a busy 9 Court centre and lists for courts at Newport and Merthyr Tydfil. The court clerk team comprises of 20 plus clerks who all work closely together as a team to provide court cover and support across all three sites.</p><p>This is a court room-based role and therefore hybrid working cannot be accommodated.</p><p>This role gives you the opportunity to make a difference in delivery Justice and gives you the benefits developing your career in the Civil Service. </p><p><strong>Skilled worker Visa</strong></p><p>From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.</p><p>The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.</p><p>If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.</p><p>The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><strong>You can read more about Skilled Worker visas and the eligibility criteria here.</strong></a></p><p><strong>Further details:</strong></p><p>These operational roles involve dealing with customers, which requires successful applicants to be in the office to provide HMCTS services to the public. The standard full-time working hours are 37 hours per week. HMCTS welcomes applications for part-time work, flexible working, and job sharing, where this meets the requirements of the role and the needs of the business, and provided this is agreed before you are appointed. All part-time, flexible, and job-share applications will be considered in accordance with the Ministry of Justice’s Flexible Working policy.</p><p>New recruits to the Civil Service joining MoJ are expected to join at the band minimum. </p><p>Base location - Cardiff Crown Court, The Law Courts, Cathays Park, Cardiff CF10 3PG</p><p>For this post, occasional travel to Newport Crown Court, NP20 4PR and Merthyr Tydfil Combined Court Centre, CF47 8BH will be required for cover when needed.</p><p>This is a business-critical role requiring full time hours only.</p><p>For a full job description, please read the supporting document included below before applying</p><p>Welsh Version</p><p><strong>Yn Falch o Wasanaethu. Yn falch o gynnal cyfiawnder.</strong></p><p>Mae ein Clercod Llys y Goron yn hanfodol i sicrhau bod gwrandawiadau Llys y Goron yn rhedeg yn ddidrafferth. Mae ganddynt yr hyder i gyfathrebu’n effeithiol â’r Barnwr a phawb sy’n cymryd rhan yn yr achos ac yn meddu ar y sgiliau i gynhyrchu dogfennau llys yn gywir ac yn amserol. Mae ein rhaglen hyfforddiant i Glercod Llys y Goron yn darparu dull strwythuredig ond hyblyg i ddatblygu’r sgiliau sydd eu hangen i gyflawni’r rôl hanfodol hon. </p><p><strong>Amdanom ni</strong></p><p>Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein gwasanaethau a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch. </p><p><strong>Amdanoch chi</strong></p><p>Rydych yn gyfathrebwr hyderus sy’n gallu siarad yn gyhoeddus, gyda’r hyder i gysylltu â’r Barnwr, yr Amddiffyniad, yr Erlyniad, y cyfryngau, aelodau’r cyhoedd a mwy, ynghylch materion cymhleth a sensitif mewn ffordd ddigynnwrf a phroffesiynol. </p><p>Byddwch yn chwaraewr tîm go iawn, gan weithio o fewn Tîm Cyfreithiol a gyda Barnwr, byddwch yn sicrhau bod yr holl Lysoedd Ynadon yn rhedeg yn ddidrafferth yn ddyddiol, yn gallu ymyrryd yn y Llys lle bo’r angen a gwneud y gorau o amser eistedd barnwyr. Gyda phrofiad mewn cynhyrchu dogfennaeth gywir a dan terfynau amser tynn, bydd eich gallu i ganolbwyntio yn allweddol wrth gymryd pledion, cynhyrchu gorchmynion llys a chofnodi canlyniadau gwrandawiadau yn gywir ac yn effeithlon. </p><p>Gan fod yn wydn ac yn awyddus i ddysgu, byddwch yn gyfarwydd â gweithio o fewn proses a bydd gennych y sgiliau TG i addasu i systemau a thechnolegau newydd gan ei bod wastad yn buddsoddi mewn datrysiadau digidol i wella’r ffordd rydym yn darparu’r cyfiawnder y mae pobl yn ei haeddu yn y byd heddiw. </p><p><strong>Eich sgiliau a phrofiadau</strong></p><ul><li>Gallu siarad yn gyhoeddus ac o fewn amgylchedd ystafell llys. </li><li>Sgiliau cyfathrebu, trefnu a blaenoriaethu ardderchog. </li><li>Gallu cynhyrchu a chwblhau dogfennau yn gywir ac o fewn terfynau amser. </li><li>Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol. </li></ul><p>Mae Llys y Goron Caerdydd yn Ganolfan Llysoedd prysur gyda 9 llys i gyd, ac mae’n rhestru achosion ar gyfer llysoedd yng Nghasnewydd a Merthyr Tudful hefyd. Mae tîm clercod y llys yn cynnwys dros 20 o glercod, sy’n gweithio’n agos gyda’i gilydd fel tîm i ddarparu gwasanaethau a chymorth ar draws y tri safle hyn. </p><p>Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried.</p><p>Mae’r rôl hon yn rhoi cyfle ichi wneud gwahaniaeth wrth weinyddu cyfiawnder ac mae’n darparu’r buddion a gewch wrth ddatblygu eich gyrfa yn y Gwasanaeth Sifil.</p><p><strong>Fisa gweithiwr medrus</strong></p><p>O 22 Gorffennaf 2025, cynyddodd y Llywodraeth y trothwy cyflog a’r lefel sgiliau ar gyfer fisâu Gweithwyr Medrus. Nid yw'r rôl hon yn bodloni'r meini prawf cymhwysedd ar gyfer nawdd yn unol â'r rheolau mewnfudo cyfredol os ydych chi'n edrych i wneud cais am fisa gweithiwr medrus am y tro cyntaf.</p><p>Ni all yr Adran ystyried eich noddi ar gyfer y rôl hon oni bai eich bod wedi meddu ar fisa Gweithiwr Medrus yn barhaus ers cyn 22 Gorffennaf 2025. Os ydych wedi meddu ar fisa Gweithiwr Medrus yn barhaus, codwch hyn yn ystod eich gwiriadau fetio a bydd cymhwysedd yn cael ei asesu yn unol â’r rheolau mewnfudo a’r darpariaethau trosiannol sydd ar waith.</p><p>Os ydych yn gwneud cais am y rôl hon ac nad ydych yn bodloni’r meini prawf cymhwysedd newydd ar gyfer nawdd (neu’r darpariaethau pontio), bydd angen i chi ystyried eich opsiynau ar gyfer cael a/neu gynnal eich hawl i weithio yn y DU yng ngoleuni’r newidiadau hyn. Rhaid i ymgeiswyr llwyddiannus sicrhau bod ganddynt yr hawl gyfreithiol i fyw a gweithio yn y Gwasanaeth Sifil ac yn y Deyrnas Unedig a’u bod yn cynnal yr hawl honno.</p><p>Bydd yr Adran yn parhau i gydymffurfio â Rheolau Mewnfudo’r DU sydd ar waith yn y DU a’r Gwasanaeth Sifil. <a href="https://www.gov.uk/skilled-worker-visa" target="_blank"><strong>Gallwch ddarllen mwy am fisâu Gweithwyr Medrus a’r meini prawf cymhwyster yma.</strong></a></p><p><strong>Rhagor o fanylion:</strong></p><p>Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, yn hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder. </p><p>Bydd disgwyl i recriwtiaid newydd i'r Gwasanaeth Sifil sy’n ymuno â’r Weinyddiaeth Gyfiawnder gychwyn ar waelod y band cyflog. </p><p>Lleoliad cartref - Llys y Goron Caerdydd, Y Llysoedd Barn, Parc Cathays, Caerdydd, CF10 3PG</p><p>Ar gyfer y swydd hon, bydd gofyn i deithio i Lys y Goron Casnewydd, NP20 4PR a Llys Cyfun Merthyr Tudful, CF47 8BH yn achlysurol yn ôl yr angen pan fydd staff yn brin y safleoedd hyn.</p><p>Mae hwn yn rôl hollbwysig i fusnes sy'n gofyn am oriau llawn amser yn unig</p><p>Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais. </p><h4>Person specification</h4>Please refer to Job Description<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £29,303, HM Courts and Tribunals Service contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p><br><br>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13523?entityId=13523" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13523?entityId=13523</a>

HM Courts and Tribunals Service

Crown Court Clerk - Cardiff (Ref: 13523)

<h4>Job summary</h4><p>Companies House is an executive agency of the Department for Business and Trade (DBT). We maintain the public register of companies for the UK and provide corporate transparency, making the public register available online, free of charge, allowing individuals and businesses to make effective decisions about engaging with a company.</p><p>As a <strong>Outreach and Early Talent Manager</strong> you will be reporting to the Head of Outreach &amp; Innovation, is key in shaping a diverse, skilled workforce to meet our organisation's needs. You'll play a crucial role in future-proofing strategies, aligning with our data and technology vision, and supporting our overall workforce strategy. You'll stay ahead of industry trends, attract top talent, and collaborate across business functions to deliver a cohesive outreach programme. </p><p>Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. </p><p><a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP?utm_source=jobads&amp;utm_medium=HR&amp;utm_campaign=DRD23" target="_blank">Find out more about what a great place Companies House is to work</a></p><p><strong>Please note</strong> - Companies House cannot offer Visa sponsorship to candidates through this campaign. </p><h4>Job description</h4><p>Our <strong>Outreach and Early Talent Manager</strong> will have the opportunity to:</p><ul><li>Work with the Head of Outreach and senior stakeholders, to deliver the agreed outreach strategy and plans for Companies House, and have oversight of sub-strategies/plans for areas of the business to ensure a targeted approach.</li><li>Plan, build and run early talent pipelines into business-critical areas, such as apprenticeship, graduate and career changer programmes.</li><li>Monitor impact and success metrics in each area, and ensure they are reported on to inform the overall effectiveness and analyse data effectively to identify areas of low participation and inform the overall outreach strategy.</li><li>Identify new opportunities in line with our strategy; developing relationships with key partners.</li><li>Lead on large scale plans and independently implement outreach activities (e.g., fairs, events, networking opportunities).</li><li>Independently lead meetings with executive level stakeholders to gain support for campaigns and events.</li><li>Manage the co-ordination with local businesses, community leaders, and other organisations to plan special events and programs that support the organisation’s mission – working closely with our comms teams; advising on online presence and blogs to achieve the outreach strategy. Industrial trends and partner / candidate management.</li><li>Manage existing partner relationships to ensure the provision of high-quality engagement, delegating as required depending on the best fit for the organisation.</li><li>Take the lead in the collaboration for new engagement strategies with recruitment and communication teams.</li><li>Take charge of monitoring industry trends and current events to identify opportunities for collaboration.</li></ul><h4>Person specification</h4><p>As a <strong>Outreach and Early Talent Manager </strong>We are looking for the following:</p><ul><li>Proven experience leading in outreach, community engagement, or a related field.</li><li>Strong skills in strategic planning, stakeholder engagement, and event management.</li><li>Experience in leading the monitoring and reporting on impact and success metrics.</li><li>Experience in creating early talent programmes within a large organisation.</li><li>Demonstrated success in stakeholder mapping and engagement.</li><li>Experience leading event planning and coordination.</li><li>Experience of Office 365, including Teams, SharePoint, Outlook, OneNote, and Excel.</li><li>Experience of budget management.</li><li>Experience in monitoring industry trends.</li><li>Experience of working in, or with, education, learning &amp; development or recruitment.</li><li>CIPD Level 5 or equivalent experience.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Seeing the Big Picture</li><li>Changing and Improving</li><li>Communicating and Influencing</li><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £46,744, Companies House contributes £13,541 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. </p><p>Head to <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/working-for-us#/our-benefits" target="_blank">Our benefits - Working for us - Recruitment (companieshouse.gov.uk)</a> to find out more about the fantastic benefits package we have at Companies House. </p><p><strong>We celebrate diversity... </strong></p><p>As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. </p><p>We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. </p><p>If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing <a href="mailto:recruitmentCH@companieshouse.gov.uk" target="_blank">recruitmentCH@companieshouse.gov.uk</a>.</p><p>Read our <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/opportunities-and-how-to-apply#/-/applying-under-the-disability-confident-scheme-dcs" target="_blank">'Applying under the Disability Confidence Scheme (DCS)</a>' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). </p><p><strong>Where will you be working?</strong></p><p>You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>In your application form we’d like you to:</strong></p><ol><li>Tell us about your employment history, including key responsibilities and achievements.</li><li>We’d like you to write a personal statement of 1000 words. We'd encourage you to use the full word count and to make it clear as you're giving us examples and evidence of the different elements of the essential minimum criteria.</li><li>We will be sifting looking through your employment history and personal statement for evidence of the essential minimum criteria - as this is what we're assessing at sift stage - which is: </li></ol><p><strong>Please note:</strong> we would like you to use 250 words paragraphs per criteria:</p><ul><li><strong>Proven experience leading in outreach, community engagement, or a related field.</strong></li><li><strong>Strong skills in strategic planning, stakeholder engagement, and event management.</strong></li><li><strong>Experience in leading the monitoring and reporting on impact and success metrics.</strong></li><li><strong>Experience in creating early talent programmes within a large organisation.</strong></li></ul><p>Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours and experience listed in the advert. </p><p>We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as your name and age) from your personal statement.</p><p><strong>What will the process look like?</strong></p><ul><li>We’ll carry out a sift of applications. We may raise the score required at sift stage to progress to interview if we receive a high number of applications.</li><li>At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview. </li><li>Successful candidates at sift will be invited to a virtual interview.</li><li>There will be an activity as part of the interview - This will be assessing your outreach and early talent management skills. You'll be asked to create an Early Talent Strategy Proposal. This will be delivered as a 10 minute presentation which you'll be asked to prepare in advance. More details will be shared with candidates invited to interview.</li><li>The lead criteria to distinguish between tied candidates will be: Making Effective Decisions.</li><li>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.</li><li>If after interview you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit order.</li></ul><p>Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. </p><p><strong>Key dates </strong>(dates are indicative only and could be subject to change)</p><ul><li>Closing date: 8th February 2026</li><li>Sifting: w/c 9th February 2026</li><li>Interviews: w/c 23rd February 2026</li></ul><p><strong>Sponsorship</strong></p><p>Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Ieuan Pewtner</li><li>Email : <a href="mailto:ipewtner1@companieshouse.gov.uk" target="_blank">ipewtner1@companieshouse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitmentch@companieshouse.gov.uk" target="_blank">recruitmentch@companieshouse.gov.uk</a></li></ul><h4>Further information</h4>We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href>infopoint@companieshouse.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the <a href="//civilservicecommission.independent.gov.uk/”" target="_blank"> Civil Service Commission </a>. <br><br><a href="info@csc.gov.uk”">info@csc.gov.uk</a><br><br>Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ<br><br>

Outreach and Early Talent Manager

<h4>Job summary</h4><p>The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. </p><p>Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. </p><p>Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. </p><p>Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. </p><p>The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the <a href="https://www.womenintechemployerawards.co.uk/shortlist-2024" target="_blank">Women in Tech awards</a> and won the award in 2025! </p><h4>Job description</h4><p>We are looking for a dynamic Application Support Engineer. The service desk will support various applications such as the Atlassian Suite, Zendesk, Google Workspace, Intune and other productivity applications in use across the department. In this role, you’ll not only contribute to the design of the support process of these vital applications, but also ensure their stability, robustness, and resilience to help us keep our digital services running smoothly and efficiently. </p><p><strong>About you </strong></p><p>As an Application Support Engineer, you will work in a dynamic, agile environment, reporting to the Application Support Lead, and working alongside other application engineers and other roles in DDaT, such as Delivery Managers, Business Analysts, DevOps engineers, Architects and Testers. You will be responsible for managing the 1st and 2nd line technical support for various SaaS Applications across the department. </p><p>You’ll look for opportunities to improve process efficiency, identify new available features, make use of automations where possible and work with various teams when onboarding new applications. You’ll also be actively participating in improving the capability of the Application Support team, as well as presenting at Show and Tells to share new features to the team and stakeholders. </p><p><strong>Main responsibilities </strong></p><p>You will be: </p><ul><li>Manage the Application Support service desk to ensure that issues are being resolved in a timely manner within the SLA </li><li>Work with stakeholders to identify new solutions based on upcoming requirements </li><li>Participate in testing and validation of solution designs, using automation where possible </li><li>Organise training sessions for users and junior staff members </li><li>Liaise with SaaS suppliers for any outages and escalations </li></ul><h4>Person specification</h4><p>It is essential that you have: </p><ul><li><strong>Experience supporting tools such as Atlassian, Zendesk, Google Workspace (Lead Criteria)</strong></li><li>Experience on a Service Desk </li><li>Experience in working in agile/rapid application development teams, contributing to solution delivery and decision making throughout the full agile delivery lifecycle</li><li>Experience of recommending and assessing tooling standards to be used for application engineering</li><li>Experience of collaborating with stakeholders to improve application usability and performance</li><li>Problem-solving skills </li></ul><p>It is desirable that you have: </p><ul><li>Experience with Microsoft 365 </li><li>Experience with ServiceNow </li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Working Together</li><li>Delivering at Pace</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Technical Understanding</li><li>User focus</li><li>Technical Specialism</li><li>Ownership and Initiative</li><li>Continual Service Improvement</li></ul><h4>Benefits</h4><ul><li>Learning and development tailored to your role</li><li>A flexible, hybrid working environment with options like condensed hours </li><li>A culture encouraging inclusion and diversity </li><li>A Civil Service pension with an average employer contribution of 28.97%</li><li>Annual leave starting at 25 days rising to 30 days with service </li><li>Three paid volunteering days a year </li><li>An employee benefits programme including cycle to work</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>As part of the <a href="https://digitaltrade.blog.gov.uk/2022/10/20/the-civil-service-recruitment-process-explained-part-1/" target="_blank">application process</a> you will be asked to upload a two-page CV and complete a 750 word personal statement outlining how you meet the essential skills and experience listed above. You can use bullet points and subheadings if you prefer. </p><p>Sift will be from week commencing 2/02/2026 </p><p>Interviews will be from week commencing 16/02/2026 </p><p>Please note these dates are indicative and may be subject to change. </p><p>If there is a high volume of applications, we will sift looking at your <strong>first essential criterion only</strong>. You may then be progressed to full sift or straight to interview. </p><p><strong>How we interview </strong></p><p>At the <a href="https://digitaltrade.blog.gov.uk/2020/10/05/what-does-a-good-interview-look-like/" target="_blank">interview stage</a> for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles</a> framework. These are role specific and in line with the <a href="https://ddat-capability-framework.service.gov.uk/" target="_blank">DDaT Capability Framework</a>. </p><p><strong>How we offer </strong></p><p>Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for. </p><p>This role requires <a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc" target="_blank">SC clearance</a>. DBT’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn. </p><p>Checks will also be made against: </p><ul><li>departmental or company records (personnel files, staff reports, sick leave reports and security records) </li><li>UK criminal records covering both spent and unspent criminal records </li><li>your credit and financial history with a credit reference agency </li><li>security services record </li><li>location details </li></ul><p><strong>More about us </strong></p><p>This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. DBT employees are contracted to work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office. Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered. </p><p>You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure in the candidate pack attached to this advert. </p><p>Find out more about life at DBT, our benefits and meet the team by watching our <a href="https://www.youtube.com/watch?v=O2PJ26zIZwk" target="_blank">video</a> or reading <a href="https://digitaltrade.blog.gov.uk/" target="_blank">our blog!</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : DDaT Recruitment</li><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Ddat.recruitment@businessandtrade.gov.uk" target="_blank">Ddat.recruitment@businessandtrade.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance <a href="mailto:Resourcing@trade.gov.uk" target="_blank">contact DBT by email at Resourcing@trade.gov.uk.</a> If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/08/Complaints_Handling_Procedure-AUGUST-2018.docx.pdf”" target="_blank">Civil Service Commission Complaints</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc5NTQmdmVyaWZ5PTJiODIwZWZmZDllNzMwZDMwY2Y5YzM3ZTc5N2E1ZGRmJnJlcXNpZz0xNzY4NTM3OTY0LTk0Y2QxNzRhY2Y2OWQ5YzIyMTAxYTc4NTFiMTJkNzkyZTY4NmMyN2E=" target="_blank">DDaT Candidate Pack Opens in new window</a> (pdf, 506kB)

Department for Business and Trade

Application Support Engineer

<h4>Job summary</h4><p>Do you have a strong financial background, analytical mindset, and great people skills? Are you interested in driving great business results and enabling wise investment decisions for Companies House, facilitating meaningful policy outcomes? If so, we would love to hear from you. This is an exciting opportunity to join Companies House within our Finance and Commercial Directorate.</p><p>As a <strong>Financial Planning and Analysis (‘FP&amp;A’) Manager</strong>, you will ensure investment decisions are appropriately evidenced and that our highest-value investments achieve value for money. You will also be involved in leading the analysis that supports our medium to long-term funding. In doing so, you will play a critical role in ensuring the organisation can continue to offer brilliant services, achieve our ambitious transformation and legislative reform agenda, and meet the highest standards for public expenditure.</p><p>You will have the opportunity to apply your financial and analytical skills to creative problem-solving every day. You will use modern tools and platforms such as Power Query, PowerBI and Alteryx to develop and maintain complex financial models and communicate insights to stakeholders. You will have the opportunity to develop your stakeholder management skills, with extensive engagement with teams across Companies House.</p><p>You will be part of a dynamic, high-performing, curious and supportive team of circa. 10 FP&amp;A and Economics experts. Collectively, we are Companies House’s centre of excellence on complex financial modelling and medium to long-term forecasting, long-term affordability and funding advice, and value for money. We work closely alongside Finance Business Partners, Technical Accountants, Finance Operations and Commercial experts to offer a cohesive, end-end Finance and Commercial service to the organisation.</p><p><a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP?utm_source=jobads&amp;utm_medium=HR&amp;utm_campaign=DRD23" target="_blank">Find out more about what a great place Companies House is to work</a></p><p><strong>Please note</strong> - </p><ul><li>Companies House cannot offer Visa sponsorship to candidates through this campaign. </li><li>We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days).</li></ul><h4>Job description</h4><p>This role is one of two <strong>Financial Planning and Analysis (‘FP&amp;A’) Manager</strong> within Companies House, and one of four Financial Planning and Analysis experts in total. The team are collectively responsible for three main analytical outputs:</p><ul><li>Modelling to identify medium and long-term costs of our major investments.</li><li>Long-term costing to inform Spending Review bids.</li><li>Development and maintenance of our ABC based business-critical fee model, which informs the prices of our services.</li></ul><p>It is expected that the postholder will initially focus on should-cost modelling for major investments, however the role will also support both the fee model and Spending Review bids.</p><p>While this is an analytical role, it is customer-facing, with a significant amount of proactive stakeholder engagement.</p><p>Specific responsibilities and day to day tasks include:</p><ul><li>Cost modelling and forecasting for major investments and projects. Recent examples have included a full re-tender and technical modernisation of our customer contact centre contract and implementation of digital identity verification processes for those setting up, running and controlling companies.</li><li>Providing analysis and insight on technical topics including risk quantification and contingency, contract pricing design, modelling assumptions, efficiency quantification and sensitivity testing of model outputs.</li><li>Iteration, development and maintenance of should cost model templates and the business-critical fees and funding model.</li><li>Communicating analysis, findings and insight to internal and external stakeholders of all levels in an accessible way, ensuring the team’s work has impact and drives evidence-based decision making. This includes both oral and written briefing.</li><li>Continuous improvement within the FP&amp;A function and supporting broader organisational development and financial maturity. This is likely to include upskilling on analytical software packages, delivering training across the organisation, and continuously improving our quality assurance and automation processes.</li></ul><h4>Person specification</h4><p>The successful candidate must demonstrate the following essential criteria:</p><ul><li>CCAB/CIMA (or equivalent) qualified accountant with evidence of ongoing continuing professional development.</li><li>Excellent written and verbal communication skills with an ability to explain financial and analytical information to a non-technical audience.</li><li>Ability to analyse and interpret financial and non-financial information and impact assess the relevance of findings for a commercial context.</li><li>Demonstrated experience in modelling principles and techniques, including quality assurance, risk analysis, and sensitivity testing.</li><li>Ability to work on own initiative and under pressure with competing demands, to tight deadlines.</li><li>Intermediate to advanced level Microsoft Excel skills.</li></ul><p>The successful may demonstrate the following desirable characteristics:</p><ul><li>Experience within the civil service and handling of government budgetary arrangements, including Managing Public Money.</li><li>An understanding of the purpose and development of should cost models.</li><li>Knowledge or experience of options appraisal.</li><li>Knowledge of activity-based costing methodology.</li><li>Experience in a financial planning or financial analyst role.</li><li>Experience using data analytics tools (e.g. Alteryx).</li><li>Experience using data visualisation tools (e.g. Power BI).</li></ul><h4>Qualifications</h4>CCAB/CIMA (or equivalent) qualified accountant with evidence of ongoing continuing professional development.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Making Effective Decisions</li><li>Communicating and Influencing</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Presentation based activity based on financial planning and analysis.</li></ul><h4>Benefits</h4>Alongside your salary of £46,744, Companies House contributes £13,541 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. </p><p>Head to <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/working-for-us#/our-benefits" target="_blank">Our benefits - Working for us - Recruitment (companieshouse.gov.uk)</a> to find out more about the fantastic benefits package we have at Companies House. </p><p><strong>We celebrate diversity... </strong></p><p>As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. </p><p>We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. </p><p>If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing <a href="mailto:recruitmentCH@companieshouse.gov.uk" target="_blank">recruitmentCH@companieshouse.gov.uk</a>.</p><p>Read our <a href="https://brand.companieshouse.gov.uk/d/kdFcWAdRRJUP/opportunities-and-how-to-apply#/-/applying-under-the-disability-confident-scheme-dcs" target="_blank">'Applying under the Disability Confidence Scheme (DCS)</a>' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). </p><p><strong>Where will you be working?</strong></p><p>You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>In your application form we’d like you to:</strong></p><ol><li>Tell us about your employment history, including key responsibilities and achievements.</li><li>We’d like you to write a personal statement of 1250 words. We'd encourage you to use the full word count and to make it clear as you're giving us examples and evidence of the different elements of the essential minimum criteria.</li><li>We will be sifting looking through your employment history and personal statement for evidence of the essential minimum criteria - as this is what we're assessing at sift stage - which is: </li></ol><ul><li>CCAB/CIMA (or equivalent) qualified accountant with evidence of ongoing continuing professional development.</li><li>Excellent written and verbal communication skills with an ability to explain financial and analytical information to a non-technical audience.</li><li>Ability to analyse and interpret financial and non-financial information and impact assess the relevance of findings for a commercial context.</li><li>Demonstrated experience in modelling principles and techniques, including quality assurance, risk analysis, and sensitivity testing.</li><li>Ability to work on own initiative and under pressure with competing demands, to tight deadlines.</li></ul><p>Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, experience and Technical Skills listed in the advert.</p><p>We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as your name and age) from your personal statement.</p><p><strong>Sift Stage:</strong></p><ul><li>We’ll carry out a sift of applications. We may raise the score required at sift stage to progress to interview if we receive a high number of applications.</li><li>At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview. </li><li>Successful candidates at sift will be invited to a virtual interview.</li></ul><p><strong>Interview Stage:</strong></p><ul><li>There will be an activity as part of the interview - this will be assessing your skills and experience in financial planning. You will be asked to create a presentation using financial, panning and analysis on a case study. More information will be provided on this if invited to interview.</li><li>The lead criteria to distinguish between tied candidates will be: Communicating and Influencing.</li><li>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.</li><li>If after interview you are not found appointable at the advertised grade you may be offered the lower grade role if you are considered to meet the skills, experience and behaviours for the lower level. The benchmark for appointing to the lower grade is set at the start of each campaign. All offers will be made in merit order.</li></ul><p>Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. </p><p><strong>Key Dates:</strong></p><p>(dates are indicative only and could be subject to change)</p><ul><li>Closing date: 1st February 2026</li><li>Sift/shortlist: w/c 2nd February 2026</li><li>Interview dates: 12th February onwards</li></ul><p><strong>Sponsorship</strong></p><p>Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn. </p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Ieuan Pewtner</li><li>Email : <a href="mailto:ipewtner1@companieshouse.gov.uk" target="_blank">ipewtner1@companieshouse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitmentch@companieshouse.gov.uk" target="_blank">recruitmentch@companieshouse.gov.uk</a></li></ul><h4>Further information</h4>We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact <a href>infopoint@companieshouse.gov.uk</a> in the first instance. If you are not satisfied with the response you receive you can contact the <a href="//civilservicecommission.independent.gov.uk/”" target="_blank"> Civil Service Commission </a>. <br><br><a href="info@csc.gov.uk”">info@csc.gov.uk</a><br><br>Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ<br><br>

Financial Planning and Analysis Manager

<h4>Job summary</h4><p>Are you able to analyse a range of complex information to make evidence-based decisions and recommendations?</p><p>Can you establish and maintain productive relationships with a wide variety of stakeholders?</p><p>If so, this is an exciting opportunity to join the Food Standards Agency (FSA) as our Shellfish and Food Hygiene Official Controls Advisor, and we’d love to hear from you!</p><p></p><h4>Job description</h4><p>This post is part of the Regulatory Compliance Division that has responsibility for regulatory standards, compliance with these standards and delivery support. This relates to official feed and food controls delivered by local authorities, the FSA itself and by other delivery partners on the FSA’s behalf.</p><p>The Division plays a leading role in delivering the FSA’s ambitions to devise and implement new approaches to the delivery of official controls for food and feed alongside other key strategic aims. The role will therefore require a strong and effective performer who is able to work in a challenging and fast paced environment.</p><p>The Food Hygiene and Shellfish team provide a centralised, comprehensive source of expertise and advice on the delivery of hygiene official controls. The advisor roles monitor hygiene controls at primary production level for Live Bivalve Molluscs (LBMs) delivered through monitoring programmes. The post holder will also support general food hygiene delivery. Engagement with a wide range of stakeholders including delivery partners, Local Authorities (LAs) and other Government Departments (OGD’s) to ensure compliance with the regulatory framework is a primary function of the role. The team lead on exploring new and innovative approaches to improve the efficiency and robustness of the control system, to meet FSA strategic objectives of “food is safe and what it says it is”; and “gathering and using science, evidence and information” to improve the Agency’s ability to respond to emerging challenges. The post holder will represent the FSA at meetings and attend events and may be required to prepare and deliver presentations.</p><p>Continuous improvements in the delivery of official controls are fundamental to delivering the FSAs programme of work to modernise the way food production is regulated. In addition, there are excellent opportunities across the wide remit of the Regulatory Compliance Division, and we encourage and expect our staff to undertake training and development.</p><h4>Person specification</h4><p>Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.</p><p>We look forward to receiving your application and wish you every success.</p><h4>Qualifications</h4>A Science-based degree or significant experience of data analysis or interpretation<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £34,955, Food Standards Agency contributes £10,126 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a>Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Full details of the selection process are detailed in the attached candidate pack. </p><p><strong>Application and shortlisting</strong></p><p>You will be asked to provide personal details (not seen by the Panel) and to confirm your eligibility to apply for the role. </p><p><strong>Technical:</strong> You will be asked a question to confirm that you meet the Technical requirements of the role. </p><p>· A Science-based degree or significant experience of data analysis or interpretation</p><p>If you cannot answer yes to this question – you will not be able to proceed further with your application.</p><p>You will then be asked to complete an application which will be used to assess you against the following essential and desirable criteria. (Desirable criteria will only be assessed in the event of a tie between candidates).</p><p><strong>Essential criteria</strong></p><p><strong>Experience</strong></p><ul><li><strong>Lead criteria: </strong>Proven ability to analyse a range of complex information and datasets to identify and assess options to make evidence-based decisions and recommendations </li><li>Experience of establishing and maintaining productive relationships working collaboratively with a range of internal and external stakeholders</li><li>Excellent organisational skills including the ability to deliver quality outputs to agreed timeframes, managing competing priorities effectively and working to tight deadlines</li><li>Excellent communication skills with the ability to explain complex information and analysis – both written and verbal – to different audiences using different methods</li></ul><p><strong>Desirable criteria</strong> (Desirable criteria will only be assessed in the event of a tie between candidates).</p><p><strong>Experience </strong></p><p>· Knowledge and understanding of the regulatory delivery landscape for food and feed in the UK</p><p>· Experience of delivering formal presentations to both peers and senior managers</p><p><strong>Lead Criteria</strong></p><p>An initial sift will take place on the Lead Criteria.</p><p>In the event that we receive a large number of applications, the minimum pass mark for the Lead Criteria may be raised at shortlisting stage. Candidates who apply under the DCS, GPTW or RIS schemes and meet the minimum requirements will be unaffected by the pass mark raise.</p><p><strong>Interview</strong></p><p>If successful at shortlisting stage, you will be invited to a final<strong> interview</strong> in which we will assess you against the following Experience requirements of the role and Civil Service Behaviours.</p><p><strong>Behaviours</strong></p><ul><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Working Together</li></ul><p>Full details of the positive indicators being assessed for each Behaviour can be found in the Candidate Pack.</p><p><strong>Experience</strong></p><p>· Proven ability to analyse a range of complex information and datasets to identify and assess options to make evidence-based decisions and recommendations </p><p><strong>Use of Artificial Intelligence (AI)</strong></p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.civil-service-careers.gov.uk%2Fartificial-intelligence-and-recruitment%2F&amp;data=05%7C02%7C%7C4a2f727a20cc4858f52a08ddb88718cc%7C8a1c50f901b74c8aa6fa90eb906f18e9%7C0%7C0%7C638869612620197046%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=ghddJl6Qu0jqBMteBBz1FUJTtmdxo4u1arOd14SQggc%3D&amp;reserved=0" target="_blank">candidate guidance</a> for more information on appropriate and inappropriate use. </p><p><strong>Expected Timeline</strong></p><p>Advert closes: 20/01/26</p><p>Sift: Expected to take place from 21/01/26</p><p>Final panel interview: Expected to take place w/c 02/02/26</p><p>Interviews will be held remotely via MS Teams. (If you do not have the Microsoft Teams application installed on your computer, you can join on the web without installing the application).</p><p><strong>Please note that indicated dates may be subject to change.</strong></p><p><strong>Childcare Vouchers</strong></p><p>Any move to the Food Standards Agency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.</p><p>Determine your eligibility at <a href="https://www.childcarechoices.gov.uk" target="_blank">https://www.childcarechoices.gov.uk</a></p><p><strong>Reserve List</strong></p><p>A reserve list will be held for a period of up to 12 months from which further appointment may be made.</p><p>Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade.</p><p><strong>Visa Sponsorship</strong></p><p>Please note that the FSA does not hold a licence to sponsor any visa applications and we are unable to provide any advice about visas.</p><p><strong>Eligibility</strong></p><p>Current Civil Servants (all contract types) will need to ensure that they are still employed as a civil servant at the point of starting in the relevant new post. If their contract ends (e.g. end of FTA contract or resignation) at any point during the recruitment/onboarding process for the advertised role, they will no longer be eligible and will be withdrawn.</p><p><strong>Making a complaint</strong></p><p>The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.</p><p>If you feel your application has not been treated fairly in accordance with the principles, and you wish to make a complaint, you should email the FSA’s Director of People at <a href="mailto:jo.bushnell@food.gov.uk" target="_blank">jo.bushnell@food.gov.uk</a>. If you are not satisfied with the response, you can contact the Civil Service Commission.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Mariam Aleem</li><li>Email : <a href="mailto:mariam.aleem@food.gov.uk" target="_blank">mariam.aleem@food.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.recruitment.campaigns@food.gov.uk" target="_blank">hr.recruitment.campaigns@food.gov.uk</a></li></ul><h4>Further information</h4>If you wish to raise a complaint then please email <a href="mailto:hr.recruitment.campaigns@food.gov.uk" target="_blank">hr.recruitment.campaigns@food.gov.uk</a> in the first instance.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY5NjkmdmVyaWZ5PWU0NTNiN2M5ZmYwOWM2MmUwYzU0MGE3OWZhODgxM2YwJnJlcXNpZz0xNzY3ODQ4NDE5LTZjNDAzOWY2ZjYzYTE3N2MxMmE3MzIzOGNkMjQxZDM3NmU1MGEyODA=" target="_blank">Shellfish and Food Hygiene - Candidate Pack Opens in new window</a> (pdf, 1007kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY5NzAmdmVyaWZ5PTllY2Y5MTQ2OWI1M2VjODAyOWQ2MDllNmQ5Yzc4NzUzJnJlcXNpZz0xNzY3ODQ4NDE5LTZjNDAzOWY2ZjYzYTE3N2MxMmE3MzIzOGNkMjQxZDM3NmU1MGEyODA=" target="_blank">Terms and Conditions as at April 2020 Opens in new window</a> (pdf, 42kB)

Food Standards Agency

Shellfish and Food Hygiene Official Controls Adviser

Animal and Plant Health Agency

IT Operations and Change Senior Analyst

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p></p><p>Visit our <a href="https://www.youtube.com/playlist?list=PL8EcnheDt1zgQYxvMYYtZf732Kp7cGqcC" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential.</p><p>The Planning and Performance Team within the CDIO Finance, Portfolio, Performance and Org Transformation offers a high standard of service to CDIO, driving operational excellence by developing the business plan, associated performance measures and holding the Leadership Team to account for the performance in relation to CDIO Objectives.<br><br>Through the utilisation of established relationships and development of new networks, we deliver continuous improvement in both business performance and delivery, presenting accurate performance information across the business. We analyse information to identify and understand the impact on the business in order to influence stakeholders and challenge outcomes. We work collaboratively and corporately to support the integration of the risk across CDIO; delivering business improvements through continuous planning, utilising real time information to drive performance discussions.</p><h4>Job description</h4>As a Planning and Performance Analyst you will be accountable for developing and maintaining high quality Performance Reporting and working with business areas to understand their requirements and developing needs.<h4>Person specification</h4><ul><li>Maintaining strong relationships with business areas.</li><li>Developing high quality reporting that meets user requirements.</li><li>Resilient Leadership to promote wider understanding of the performance framework and its importance.</li><li>Holding performance hubs with Deputy Directors</li><li>Delivering to time and to the required quality. ensuring assurance processes are embedded.</li><li>Invest in the development of the team to build capability while contributing to making CDIO a great place for a technology career.</li></ul><p><strong>Essential Criteria:</strong></p><ul><li>Strong Technical reporting and data analysis skills including technical skills such Power BI, along with WCAG awareness.</li><li>Experience in delivery of reports to tight timescales and based on user requirements.</li><li>Understanding and manipulating complex data and disparate sets and making them easy to interpret.</li><li>Experience in analytics, using data to identify trends and patterns.</li><li>Challenging and influencing within and externally to own department.</li></ul><p><strong>Transitional Sites</strong></p><p>For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.</p><p>These sites are:</p><ul><li>Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle</li><li>Telford Plaza, Telford - moving to Parkside Court, Telford</li></ul><p>You will be given more information about what this means at the job offer stage</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Managing a Quality Service</li><li>Changing and Improving</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>As part of the interview you will need to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.</li></ul><h4>Benefits</h4>Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.</p><p>We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.</p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.</li><li>Family friendly policies.</li><li>Personal support.</li><li>Coaching and development.</li></ul><p>To find out more about HMRC <a href="https://www.gov.uk/government/publications/working-for-hmrc-information-for-applicants/your-little-extras-and-big-benefits-handbook--2" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmrc-jobs.career-inspiration.com%2Fapp%2Fhome&amp;data=05%7C01%7Cochvinder.sandhu%40hmrc.gov.uk%7C58f2566a4caf4b596c0408dac6e2c1fd%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638040974455103539%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=G2Ks8M3egM5qVREswI94ydHKRzsXUwKpIJpTaRZpDiE%3D&amp;reserved=0" target="_blank">hear from our insiders</a> or visit<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"></a><a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">Thinking of joining the Civil Service</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>How to Apply</strong></p><p>As part of the application process, you will be asked to provide the following:</p><ul><li>A name-blind CV including your job history.</li><li>A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.</li><li>Three separate 250-word statements on the Behaviours - Leadership (Lead Behaviour), Managing a Quality Service, and Changing and Improving.</li></ul><p>Further details around what this will entail are listed on the application form.</p><p><strong>Sift</strong></p><p>In the event of a large number of applications being received, an initial sift may be held on the essential criteria.</p><p>At full sift all behaviour statements, and your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.</p><p>We may also raise the score required at any stage of the process if we receive a high number of applications.</p><p><strong>Interview</strong></p><p>During the panel interview, you will be assessed on Experience, Behaviours and a Technical presentation. As part of the interview you will need to present a Power BI report of your choice and explain how you created it. The presentation should last no more than 10 minutes.</p><p>Interviews will take place via video link. Sift and interview dates to be confirmed.</p><p><strong>Eligibility</strong></p><p>Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – <strong>[insert vacancy ref]</strong> &amp; vacancy closing date <strong>[insert date]’.</strong></p><p>To check that you are eligible to apply for this role, <a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">please review the eligibility information before submitting your application</a>.</p><p><strong>Reserve List</strong></p><p>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.</p><p><strong>Merit List</strong></p><p>After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.</p><p><strong>Criminal Record Check</strong></p><p>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.</p><p><strong>Hybrid working at HMRC</strong></p><p>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).<br></p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.</p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment team via <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li></ul><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Important information for existing HMRC contractual homeworkers:</strong></p><p>This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.</p><p><strong>Terms and Conditions </strong></p><p>Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.</p><p>HMRC has a presence in every region of the UK. For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.</p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.</p><p>Questions relating to an individual application must be emailed as detailed later in this advert.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants will join on the minimum of the pay band.</p><p>Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.</p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. </p><p>For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fworking-for-hmrc-information-for-applicants&amp;data=05%7C02%7Crecruitmentreportingperformanceunity%40hmrc.gov.uk%7Cbc4ce7d829ea4c87676408dde15791d0%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638914488435915483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W0g4BVqKYKf48jUwISn54Xl15GKbdRh%2F%2Fp%2B3unspNVU%3D&amp;reserved=0" target="_blank">Working for HMRC: information for applicants - GOV.UK</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lauren Taylor</li><li>Email : <a href="mailto:lauren.taylor@hmrc.gov.uk" target="_blank">lauren.taylor@hmrc.gov.uk</a></li><li>Telephone : 03000582969</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:ubsrecruitmentcomplaints@hmrc.gov.uk" target="_blank">ubsrecruitmentcomplaints@hmrc.gov.uk</a>. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.<br><br>

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