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Provider Quality Officer - The Contracts and Quality (Commissioning) Team
Reading (On-Site)
Permanent, Full time
No DBS check required
£36,648 to £47,420 Per year
37.00
We are looking to appoint a Provider Quality Officer to join the Contracts and Quality (Commissioning) Team with a passion for improving outcomes for/promoting the safety of vulnerable adults residing in Reading.
This role will require a mix of reactive and proactive quality monitoring and visits across care homes, home care, and supported living. As a Provider Quality Officer you will play a key role in screening care quality concerns, completing due diligence and quality related checks, and contributing to risk management-reduction efforts.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the Role
As a Provider Quality Officer you will have opportunities to work collaboratively with key stakeholders across health and social care, as well as work closely with commissioners and the safeguarding team to ensure a robust and coordinated approach.
We foster a positive working culture where Providers are reinforced and supported to achieve high standards of care in conjunction with best practice industry standards and contractual requirements.
We are looking for candidates with a background in health and/or social care commensurate to the role; with a good knowledge base of the relevant legislation (including The Care Act 2014), policies, and insights governing the sector.
You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.
Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
Our offer
Flexible/Hybrid working – you will be able to work from home or at the Civic Offices. You will be required to travel around Reading from time to time as you will need to do face to face visits. You may occasionally be required to work with Providers commissioned outside of the Reading area.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted
- Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
To learn more, please contact: Eloise Cromwell, Contracts and Quality (Commissioning) Manager - eloise.cromwell@reading.gov.uk or 07866 128 219
Closing date: Sunday 18th August 2024
Interview date: To be confirmed
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.