{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1748751915975,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"966b11d8-9561-48ed-a4d0-f80277f87417","title":"Customer Service Adviser (First Line)","employer":"Adur & Worthing Councils","department":"","location":"Worthing Town Hall","locationType":3,"description":"<p><strong>Customer Service Adviser (First Line) - Fixed term Contract until 31st March 2026</strong></p>\n<p><strong>Post No: 43928</strong></p>\n<p><strong>Salary: Starting from £27,711 to £30,060 p.a.</strong></p>\n<p><strong>Grade: Grade 4</strong></p>\n<p><strong>Hours: 37 hours per week - Monday to Friday 8:30am - 17:00pm</strong></p>\n<p><strong>Place of work: Town Hall, Worthing - Primarily Contact Centre based, in the Town Hall. Could be called into any of Adur and Worthing Council’s customer contact locations.</strong></p>\n<p><strong>Closing date: 11th June 2025</strong></p>\n<p><strong>Interviews: TBC</strong></p>\n<p><em>Join Our Dynamic Customer Contact Centre Team – A Challenging and Rewarding Career Opportunity</em></p>\n<p>Are you ready for a fast-paced, rewarding role where every day brings new challenges? We’re looking for a dedicated and resilient individual who thrives in a high-energy environment and is passionate about delivering exceptional service.</p>\n<p>At our Customer Contact Centre, you’ll be at the heart of helping our customers with their most pressing needs. While this role is certainly demanding, it’s also incredibly fulfilling and offers plenty of opportunities for growth, learning, and career advancement.</p>\n<p><strong>What You’ll Be Doing:</strong></p>\n<ul>\n<li>\n<strong>Handling high volumes of customer interactions</strong> through phone, email, and face to face, ensuring each experience is positive, solution-focused, and empathetic.</li>\n<li>\n<strong>Problem-solving</strong> - every day presents a new challenge, and you’ll be the expert our customers rely on.</li>\n<li>\n<strong>Collaborating with an enthusiastic team</strong> that’s committed to helping each other succeed, creating an environment of continuous learning and improvement.</li>\n<li>\n<strong>Being a trusted advisor</strong> - you’ll develop expertise in our services, processes and policies, allowing you to guide customers through complex issues.</li>\n<li>\n<strong>Supporting customers in arrears</strong> - a key part of this role involves working with customers who are behind on payments. You’ll need to approach these situations with care and understanding, negotiating payment solutions in a way that works for both the customer and the Councils’. We believe in offering our customers support and guidance to help them get back on track.</li>\n<li>\n<strong>Adapting to change</strong> in a constantly evolving role, where you’ll gain valuable skills that can propel you into more advanced positions within the Councils’.</li>\n</ul>\n<p><strong>What We’re Looking For:</strong></p>\n<ul>\n<li>\n<strong>Resilience and a can-do attitude</strong> - this is a high-pressure environment, Customers who contact us can be vulnerable, frustrated or distressed so the ability to stay calm, focused, and positive is key. Sophisticated communication skills are essential.</li>\n<li>\n<strong>Excellent communication skills</strong> - clear, empathetic, and effective communication will help you build trust and resolve issues efficiently.</li>\n<li>\n<strong>Problem-solving mindset</strong> - every customer interaction is different, and you’ll need to adapt quickly.</li>\n<li>\n<strong>Team player mentality</strong> - collaborating with others and learning from each other will be essential to your success.</li>\n<li>\n<strong>Experience in customer service</strong> or a similar fast-paced, customer-facing role is a plus, but we’re also open to training the right person who has the right attitude! We are looking for hardworking, adaptable advisers committed to ensuring excellent customer service, even when the council is unable to provide the resolution the customer desires.</li>\n<li>\n<strong>Flexibility</strong> - the role is based within our Contact Centre in Worthing Town Hall, but you will be asked to provide assistance when needed at our face to face offices in Worthing and Shoreham.</li>\n</ul>\n<p><strong>Why This Role Is Worth It:</strong></p>\n<ul>\n<li>\n<strong>Develop your career</strong> - this role provides excellent opportunities for advancement. We love to promote from within, and we’ll support you with the training and resources you need to move up.</li>\n<li>\n<strong>Dynamic environment</strong> - no two days are the same! You’ll face a variety of customer needs, keeping the work exciting and engaging.</li>\n<li>\n<strong>Supportive team culture</strong> - you’ll be part of a close-knit team that encourages collaboration, offers support, and celebrates wins together.</li>\n</ul>\n<p><strong>The Demands:</strong></p>\n<p>This is not your typical customer service role. The pace is fast, and the expectations are high. You’ll need to stay focused, multi-task effectively, and manage customer issues with empathy and professionalism. But the rewards are immense - both in terms of the impact you make on customers and the skills you develop along the way.</p>\n<p><em>The successful candidate will be subject to a Basic DBS clearance and three years employment referencing. </em></p>\n<p><strong>At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the \"Showing how you meet the person specification and job description\" section of the application form. <br> </strong></p>\n<p><strong>As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. </strong></p>\n<p><em>Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:</em></p>\n<ul>\n<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>\n<li>Local Government Pension</li>\n<li>Training & development</li>\n<li>Occupational Health</li>\n<li>Employee Assistance Programme (EAP)</li>\n<li>Employee resource groups/networks </li>\n<li>Buddy Support Programme </li>\n<li>Flexible working options</li>\n</ul>\n<p>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.</p>","shortDescription":"","salaryDescription":"Starting from £27,711 to £30,060 p.a.","publishDate":"2025-05-28T11:12:00.000Z","expirationDate":"2025-06-11T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/0b0918f8-d98f-4a01-a723-98eda0b6d8fd.png","score":1,"featured":false,"enhanced":false},{"id":"0d5b40f7-8b26-4132-92cc-0de1a2b282a1","title":"Trainee Wellbeing Advisor","employer":"Adur & Worthing Councils","department":"","location":"Worthing Town Hall","locationType":2,"description":"<p><strong>Trainee Wellbeing Advisor <em>- </em>Fixed term contract until 31st March 2026</strong></p>\n<p><strong>Post No: </strong><strong>44550</strong></p>\n<p><strong>Salary: </strong><strong>Starting from £27,711 to £30,060 per annum</strong></p>\n<p><strong>Grade: </strong><strong>Grade 4</strong></p>\n<p><strong>Hours: </strong><strong>37 hours per week</strong></p>\n<p><strong>Place of work: </strong><strong>Worthing Town Hall</strong></p>\n<p><strong>Closing date: </strong><strong>8th June 2025</strong></p>\n<p><strong>Interviews: </strong><strong>TBC</strong></p>\n<p>This is an exciting opportunity to join the Adur & Worthing Wellbeing Team and play your part in promoting and supporting local people to live healthier lifestyles.</p>\n<p>Adur and Worthing Wellbeing are looking for a highly motivated person to work as part of the team working with adults to provide advice and guidance to individuals and groups to enable long term lifestyle behaviour change. </p>\n<p>This role is a dual role which is part administration which will involve using behaviour change techniques, to triage and assess individuals accessing the service suitability for the service, data inputting and other administrative duties. The second part of this role will involve training to become a wellbeing advisor with on the job training and experience to support individuals to reduce their risk of long term health conditions: heart disease / stroke, cancer and type 2 diabetes. This will include one-to-one sessions and group work with clients and promotional work such as giving talks, attending events and taking an active role in health promotion campaigns. </p>\n<p>Referring/signposting people to relevant organisations will be key to this role and full training will be provided to the successful candidate.</p>\n<p><em>The successful postholder is subject to an Enhanced with Adults Barred List DBS check.</em></p>\n<p><strong>At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver in the \"Showing how you meet the person specification and job description\" section of the application form. </strong></p>\n<p><strong>As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. </strong></p>\n<p><em>Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:</em></p>\n<ul>\n<li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li>\n<li>Local Government Pension</li>\n<li>Training & development</li>\n<li>Occupational Health</li>\n<li>Employee Assistance Programme (EAP)</li>\n<li>Employee resource groups/networks </li>\n<li>Buddy Support Programme </li>\n<li>Flexible working options</li>\n</ul>\n<p>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.</p>","shortDescription":"","salaryDescription":"Starting from £27,711 to £30,060 per annum","publishDate":"2025-05-23T08:56:00.000Z","expirationDate":"2025-06-08T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/e1ed77b8-cfae-4963-a87f-10abc01b3212.png","score":1,"featured":false,"enhanced":false},{"id":"4db46299-b507-451a-b298-928c48b35bde","title":"Community Protection Officer","employer":"Arun District Council","department":"","location":"Arun Civic Centre, Littlehampton, West Sussex, West Sussex","locationType":3,"description":"<p><strong>We are hiring! Scroll down to find the role profile for our permanent Community Protection Officer and read more about Arun……</strong></p>\n<p><strong>The Community Protection Officer </strong>will provide a visible and pro-active presence to make Arun a safer place to live, work and visit. Working as part of the Arun Community Safety Team, the role will be all about getting to know the community, building trust and resilience and supporting those in need. This role will carry enforcement powers to actively work with the community and wider partners to reduce crime and anti-social behaviour. The role is active, providing patrol across the District and will be required to work shifts, with evenings and weekends as part of the rota.</p>\n<p>At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.</p>\n<p>We love to invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements. Please see <a href=\"https://www.arun.gov.uk/why-work-for-arun\"><strong>Why work for Arun</strong></a> for more information on what Arun offers their employees.</p>\n<p>For more information about the Community Protection Officer, the role profile is located at the bottom of this advert. It details the main duties of the job as well as the behaviours and competencies (evaluated at interview stage). </p>\n<p>We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.</p>\n<p>For support with your application and CV writing, please visit <a href=\"https://www.arun.gov.uk/applying-for-adc-job\"><strong>Applying for a job with us</strong></a>. If you need further support with the application process, please contact Askhr, regarding alternative ways to apply.</p>","shortDescription":"","salaryDescription":"£33,366 - £35,235 per annum","publishDate":"2025-05-23T08:00:00.000Z","expirationDate":"2025-06-08T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/9f065cf2-da6e-48a5-acb6-10c09c1e29cb.jpg","score":1,"featured":false,"enhanced":false},{"id":"5fe55d1e-5a65-4118-9293-c3efac09f4c6","title":"Affordable Housing Enabling Officer","employer":"Adur & Worthing Councils","department":"","location":"Worthing Town Hall","locationType":2,"description":"<p><strong>Affordable Housing Enabling Officer </strong></p>\n<p><strong>Post Number: TBC</strong></p>\n<p><strong>Salary: Starting from £41,511 to 44,711 per annum</strong></p>\n<p><strong>Grade: Grade 7</strong></p>\n<p><strong>Hours: 37 hours per week</strong></p>\n<p><strong>Place of Work: Worthing Town Hall</strong></p>\n<p><strong>Closing Date: 3rd June 2025</strong></p>\n<p><strong>Interviews: TBC</strong></p>\n<p><strong>Join us to drive affordable housing delivery, by working with developers, housing associations, and local communities to meet housing needs. </strong></p>\n<p>We’re looking to recruit an Affordable Housing Enabling Officer, based in the Planning Policy & Specialists Team. </p>\n<p>You will support the Regenerative Development and the Housing directorates to enable and optimise the delivery of affordable housing to meet the needs of communities across Adur District and Worthing Borough Councils. Bringing together your knowledge of housing, planning and viability, you will provide a key link between Registered Providers and the Council and between Housing and Planning services in relation to affordable housing delivery through the planning and asset process.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Proactively and effectively engage with housing providers, developers, funders and landowners to facilitate the delivering of affordable housing to meet local needs.</li>\n<li>Support the effective delivery of the planning application process, including identifying barriers to delivering affordable housing and solutions to overcome these.</li>\n<li>Develop effective working relationships with Registered Providers and other affordable housing providers. </li>\n</ul>\n<p><strong>The successful candidate will need to have:</strong></p>\n<ul>\n<li>a degree in an appropriate discipline or relevant proven experience in delivering affordable housing in the public or private sectors. </li>\n<li>experience of working in the field of housing, planning or development. </li>\n<li>experience of Section 106 negotiations, preferably for the delivery of affordable housing.</li>\n<li>experience of working in partnership with other organisations. </li>\n<li>good knowledge of the Government’s requirements for the provision and development of affordable housing and an understanding of Registered Social Landlord (RSL)/Housing Association activity and procedures.</li>\n<li>a detailed understanding of the strategic housing role of local authorities.</li>\n</ul>\n<p>You will also need to be adaptable and IT literate as the Council extensively uses digital platforms to provide its services.</p>\n<p>If this sounds like the role for you, we look forward to receiving your application!</p>\n<p>For an informal discussion about this role, please contact:</p>\n<p>Moira Hayes (Tel:01273-263247), Stephen Cantwell (Tel:01903-221274) or </p>\n<p>Rob Jarvis (rob.jarvis@adur-worthing.gov.uk).</p>\n<p><strong>At Adur & Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. 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Community job vacancies in Littlehampton

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Customer Service Adviser (First Line)

Adur & Worthing Councils

Starting from £27,711 to £30,060 p.a.

Worthing Town Hall (On-Site)

Posted 4 days ago

Trainee Wellbeing Advisor

Adur & Worthing Councils

Starting from £27,711 to £30,060 per annum

Worthing Town Hall (Hybrid)

Posted 9 days ago

Community Protection Officer

Arun District Council

£33,366 - £35,235 per annum

Arun Civic Centre, Littlehampton, West Sussex, West Sussex (On-Site)

Posted 9 days ago

Closing in 2 days

Affordable Housing Enabling Officer

Adur & Worthing Councils

Starting from £41,511 to 44,711 per annum

Worthing Town Hall (Hybrid)

Posted 12 days ago

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