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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6833/Customer_Services_Advisor_JD_Jan2025.doc" target="_blank">Customer_Services_Advisor_JD_Jan2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6834/Customer_Services_Advisor_PS_Jan25.doc" target="_blank">Customer_Services_Advisor_PS_Jan25</a></li>
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Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle.&nbsp;
Reporting to the Tonbridge Castle, Events &amp; Customer Services Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.
Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service. &nbsp;You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.
There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work. &nbsp;In return we will give you excellent ongoing training and support.
This is a part time vacancy, and our offices are open seven days a week.&nbsp;
Weekend and bank holiday rotation Approx 1 in 5
Monday 7.5hrs – 9am to 5pm (30min lunch)
Tuesday 7.5hrs – 9am to 5pm (30min lunch)
Wednesday – 9am to 3.45pm (30min lunch)
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
For an informal discussion about this role, please contact Laura French on 01732 876271 (direct candidates only, strictly no agencies)

Tonbridge & Malling Borough Council

Customer Services Advisor (Part Time)

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Please apply online via the quick apply link provided.
No CV required



Charity Shop Volunteer &nbsp; Be there when it matters as a Sue Ryder Volunteer &nbsp; As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.
The role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:
• &nbsp; &nbsp;Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • &nbsp; &nbsp;Sorting, labelling, pricing of stock • &nbsp; &nbsp;Greeting and helping customers • &nbsp; &nbsp;Serving customers on the till (training provided) • &nbsp; &nbsp;Maintaining shop displays, re-stocking, • &nbsp; &nbsp;Light cleaning/tidying duties to keep the shop inviting and well presented
More bespoke roles may include: • &nbsp; &nbsp;PAT testing • &nbsp; &nbsp;Upcycling • &nbsp; &nbsp;Social media and photography &nbsp; About you: • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Enjoy helping and engaging with customers • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be enthusiastic and pro-active • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Have the ability to work as part of a team • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be reliable &nbsp; Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.&nbsp; &nbsp; Please note - we do have a minimum age requirement in our shops of 18.&nbsp;
About Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. &nbsp; We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. &nbsp; *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* &nbsp; If you have any questions, please contact our team at&nbsp; <a href="mailto:volunteer.recruitment@sueryder.org" target="_blank">volunteer.recruitment@sueryder.org</a>&nbsp; or visit:&nbsp; <a href="http://www.sueryder.org" target="_blank">www.sueryder.org</a>

2 Customer Service Jobs in Chatham, UK