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We’re looking for an experienced professional to manage our homeowner portfolio across Southeast London.\nWhat You’ll Do:\n<ul>\n<li>\nOwn Your Area: Manage a patch of homeowner accounts while delivering exceptional service.\n</li>\n<li>\nGet the Paperwork Right: Issue clear, compliant S20 notices.\n</li>\n<li>\nHandle Enquiries: Manage service charges, major works, solicitor queries, lease extensions, alterations, Right to Buy/Right to Acquire, and more.\n</li>\n<li>\nBe the Customer Champion: Use your deep knowledge of statutory consultation and legislation to support and advise homeowners.\n</li>\n<li>\nCoordinate & Collaborate: Manage third-party relationships with managing agents effectively.\n</li>\n</ul>\nWhat We’re Looking For:\n<ul>\n<li>\nExperience: Minimum 3 years in a customer-facing leasehold or social housing role.\n</li>\n<li>\nExpertise: Strong customer care skills (face-to-face, phone, and written) and a solid grasp of leases, service charges, and relevant legislation.\n</li>\n<li>\nMindset: A proactive, solution-focused professional with a ‘Can Do’ attitude who thrives under changing priorities and tight deadlines.\n</li>\n<li>\nIndependence & Teamwork: Able to take initiative while also collaborating seamlessly within a diverse team.\n</li>\n</ul>\nBring your expertise and energy to a role that truly makes a difference. If you’re ready to take on challenges and excel, we want to hear from you!\nFor more detailed information, see the Job Description attached. \nPlease apply with your CV and supporting statement outlining why you should be our next Homeownership Officer. \nClosing date: 16 June 2025 at 11:59pm Shortlisting: 17 June 2025 Interviews: Week commencing 23 June 2025 \nInterviews will be held on-site at our office in Central London, and will involve a short written assignment as part of the interview. \nPlease note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.","shortDescription":"Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.","salaryDescription":"Competitive","publishDate":"2025-06-02T12:44:00.000Z","expirationDate":"2025-06-16T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/6fb6316f-e316-471d-b4ca-a3656e9c392f.jpg","score":1,"featured":true,"enhanced":true},{"id":"99ffbd3b-777b-495a-a75a-67e9ece421da","title":"Rent & Service Charge Manager","employer":"Hexagon Housing","department":"","location":"Sydenham, SE26","locationType":2,"description":"Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.\nAs an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.\nWe have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management. \nReporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.\nThe role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.\nOur ideal candidate will have:\n<ul>\n<li>Considerable experience of rent and service charge management in the housing sector.</li>\n<li>AAT or equivalent accounting qualification.</li>\n<li>Experience of using housing management and financial systems (e.g. SUN/CIVICA).</li>\n<li>Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.</li>\n<li>Track record of delivering service improvements and the ability to work across teams.</li>\n<li>Experience of managing and developing staff.</li>\n<li>Excellent verbal and written communication skills.</li>\n<li>A positive “can do” attitude and a commitment to a high standard of service delivery.</li>\n</ul>\nIf you think you have the skills to do all this and more, we want to hear from you.\nThis role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.\nWe will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.\nFor further details and to apply, please click on the apply link above.\nNo agencies.\nClosing date: Sunday 29 June 2025.\nInterviews will be held on Wednesday 9 July 2025. \nWe are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.\nAccessibility and Adjustments\nWe are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk\n ","shortDescription":"","salaryDescription":"£61,358 per annum","publishDate":"2025-06-12T08:33:00.000Z","expirationDate":"2025-06-29T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/b48a3a47-0501-40c9-be78-05ab3bdc52f3.jpg","score":1,"featured":false,"enhanced":false},{"id":"6926c9a8-1977-4d95-b485-21ab2244d123","title":"Neighbourhood Officer","employer":"Hexagon Housing","department":"","location":"Sydenham, SE26","locationType":2,"description":"Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.\nAre you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation. Our ideal candidate will have:\n<ul>\n<li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li>\n<li>A commitment to excellent standards of customer care.</li>\n<li>Good IT and numeracy skills.</li>\n<li>Excellent verbal and written communication skills.</li>\n<li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li>\n<li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li>\n<li>A full driving licence and access to a vehicle.</li>\n</ul>\nWe are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in\nWe are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.\nFor further details and to apply, please click on the apply link above.\nNo agencies. Previous applicants need not apply.\nClosing date: Sunday 22 June 2025.\nInterviews will take place on Wednesday 2 July 2025. \nWe are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.\nAccessibility and Adjustments\nWe are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact recruitment@hexagon.org.uk\nConfirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure & Barring Service. Details on the DBS can be found at <a href=\"http://www.gov.uk/disclosure-barring-service-check\">www.gov.uk/disclosure-barring-service-check</a>\n ","shortDescription":"","salaryDescription":"£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User Allowance","publishDate":"2025-06-06T15:12:00.000Z","expirationDate":"2025-06-22T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ad91762a-7cae-4e4f-9f58-8cdf3ad6881a.jpg","score":1,"featured":false,"enhanced":false},{"id":"2adfa08a-9554-4f19-9b92-dcc7c1d7d9c9","title":"Specialist Housing Officer","employer":"Peabody","department":"","location":"Lambeth","locationType":2,"description":"<div class=\"row DynamicLinks\">\n<div class=\"col my-4\">\nThe vacancy\n</div>\n</div>\n<div class=\"container PLACEHOLDER\">\n<div class=\"row PLACEHOLDER\">\n<div class=\"col-sm-12 p-0\">\nYour day might begin with a welcome visit to new tenants who have just moved in, ensuring they feel settled and understand the support available to them. You might then attend a Residents’ Association meeting to listen to concerns about local issues and identify potential solutions. Later, you could be showing residents how to use Peabody’s self-service tools for managing their accounts, before heading out to support a vulnerable resident in need of your assistance.\nAs a Specialist Housing Officer, no two days will be the same. You’ll play a crucial role within your community, supporting residents’ practical needs, promoting their wellbeing, and ensuring community safety. With a focus on helping vulnerable residents who have a history of rough sleeping, you’ll actively work with them to manage their homes and neighbourhoods, improving Peabody’s services and always putting residents’ needs first.\nAbout you:\nYou are a people person who thrives on solving problems and making a positive difference. Collaborative and resourceful, you build strong relationships across teams to find creative solutions. This role will require you to work in the office for 1 day per week, with the flexibility to work remotely for the remaining days.\nYour responsibilities will cover all aspects of housing management, including estate, scheme, and property inspections, signing up new residents, identifying and resolving issues including ASB, and capturing feedback to enhance customer satisfaction. If you are driven by a passion for supporting people and helping them thrive, we want to hear from you.\nThis role will require a full UK Driver’s license and a full enhanced DBS check. You will also need to participate in an out of hours on call rota.\nTo be successful in this role, you’ll need:\n<ul>\n<li>A commitment to delivering first-class customer service.</li>\n<li>Resilience, flexibility, and a positive, compassionate, can-do attitude.</li>\n<li>Strong organisational skills with the ability to self-manage a diverse and varied workload effectively.</li>\n<li>Experience in a customer-facing role, ideally within housing management or the social housing sector.</li>\n</ul>\nHere are just a few of the benefits of working at Peabody: \n<ul>\n<li>30 days’ annual holiday, plus bank holidays</li>\n<li>two additional paid volunteering days each year </li>\n<li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li>\n<li>4 x salary life assurance</li>\n<li>up to 10% pension contribution</li>\n</ul>\nAre you ready to apply? \nIf you have any questions about this role, please email Talent Specialist, Chloe Singleton at chloe.singleton@peabody.org.uk\nInterviews will be ongoing \nPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.\n</div>\n</div>\n</div>","shortDescription":"","salaryDescription":"£38,400","publishDate":"2025-06-05T14:39:00.000Z","expirationDate":"2025-07-03T22:59:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/229733e0-4b11-42fb-8764-b797abadc51d.png","score":1,"featured":false,"enhanced":false},{"id":"4eff75aa-12a3-48b0-aa86-03189d76e0d4","title":"Complaints and Resolution Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"Complaints and Resolution Officer Location: Hemel Hempstead (Hybrid) Salary: £39,822 Hours: Full-timeAre you passionate about making a difference in people's lives? Do you have a knack for resolving issues with empathy and efficiency? If so, Hightown has an exciting opportunity for you to join our newly established Complaints and Resolution team!About Us:Hightown is a charitable housing association dedicated to providing homes and support to those in need across Hertfordshire, Bedfordshire, and Buckinghamshire. With over 9,000 homes and a team of more than 1,000 dedicated staff, we are committed to building new homes and delivering excellent housing and support services.The Role:As a Complaints and Resolution Officer, you will be at the forefront of our mission to provide exceptional customer service. It is important that you have previous complaints handling experience, preferably within the social housing sector. Your role will involve:<ul>\n<li>\nListening and Responding: Be the first point of contact for customers expressing dissatisfaction, ensuring their concerns are heard and addressed promptly.</li>\n<li>\nInvestigating and Resolving: Work closely with customers, colleagues, and contractors to investigate complaints, identify service failures, and provide comprehensive responses.</li>\n<li>\nBuilding Relationships: Use your excellent communication skills to build constructive relationships with customers, resolving concerns at the earliest opportunity.</li>\n<li>\nEnsuring Compliance: Follow the Housing Ombudsman Service's Complaints Handling Code, ensuring all deadlines are met and processes are followed meticulously.</li>\n<li>\nDriving Improvement: Identify and share learning opportunities from complaints to promote continuous service improvement.</li>\n</ul> Key Responsibilities:<ul>\n<li>Administer Hightown's complaints handling process, including logging, tracking, and recording outcomes.</li>\n<li>Engage proactively with colleagues to gather information and respond to complaints effectively.</li>\n<li>Provide feedback to customers on changes made due to lessons learned from complaints.</li>\n<li>Support the Complaints and Resolution Manager with annual submissions and performance reports.</li>\n<li>Liaise with external agencies to ensure successful resolution of complaints.</li>\n</ul> About You:<ul>\n<li>\nEmpathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>\n<li>\nDetail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>\n<li>\nProactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>\n<li>\nCommunication: Excellent written and verbal communication</li>\n<li>\nKnowledgeable: You stay updated on current legislation, regulatory requirements, and best practices and ideally have experience in housing.</li>\n<li>\nExperience: You have previous experience in investigating complaints and demonstrating your ability to handle complex issues and provide thorough resolutions.</li>\n</ul> What We Offer:<ul>\n<li>\nA Supportive Environment: Join a team that values collaboration and mutual support.</li>\n<li>\nProfessional Growth: Opportunities for training and development to enhance your skills.</li>\n<li>\nAnnual leave: 33 days including Bank Holidays (increasing with service)</li>\n<li>\nCompetitive Salary: £39,822 per annum for a 35-hour week.</li>\n<li>Monthly Attendance Bonus</li>\n</ul><ul><li>\nFlexible working: Hybrid working after 3 months service</li></ul><ul>\n<li>\nWorkplace Pension Scheme: And life assurance cover of three times your annual salary.</li>\n<li>\nDiscounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>\n<li>\nEmployee Support: Health & wellbeing services.</li>\n<li>Free On-site Gym Access</li>\n</ul> Join Us:If you are ready to make a meaningful impact and be part of a team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities & Disability Confident Employer","shortDescription":"","salaryDescription":"£39822 Per Annum","publishDate":"2025-06-04T13:10:28.000Z","expirationDate":"2025-07-04T13:01:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/7783cc9f-ca01-4e47-9ed1-81bb5f665511.jpg","score":1,"featured":false,"enhanced":false},{"id":"13cc807d-02de-4e7d-976c-7cd79c201eae","title":"Complaints Assistant","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"Complaints Assistant Location: Hemel Hempstead Salary: £27,663 Hours: Full-time (Hybrid)Do you have strong administration skills and would like to be part of a new team that delivers high-quality customer service? If so, Hightown Housing Association has an exciting opportunity for you!About Us:Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services.With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities.The Role:As a Complaints Assistant, you will play a crucial part in supporting the Complaints & Resolution Manager and the wider Complaints & Resolutions Team. Your responsibilities will include:<ul>\n<li>\nAdministrative Support: Provide essential administrative support, including taking calls from customers and acknowledging complaints in writing.</li>\n<li>\nComplaints Log Management: Coordinate and administer the Complaints Log, ensuring it remains up-to-date and accurate.</li>\n<li>\nData Input and Record Keeping: Input data, process information, and maintain the Complaints and Compliments logs with precision.</li>\n<li>\nMonitoring and Follow-Up: Regularly monitor and chase progress on commitments made during and after complaints investigations.</li>\n<li>\nCustomer Engagement: Champion excellent customer service and engagement within the organisation.</li>\n</ul>Key Responsibilities:<ul>\n<li>Support the team to ensure a robust and consistent approach to complaint handling.</li>\n<li>Provide administrative support to the Customer Complaints Scrutiny Panel and Quarterly Complaints Lessons Learnt meetings by taking minutes at meetings and sharing feedback.</li>\n<li>Assist with collating responses to Subject Access Requests.</li>\n<li>Complete complaints closure surveys with customers and support data collection.</li>\n<li>Collaborate across the organisation to gather information and produce reports.</li>\n<li>Promote customer engagement and excellent service within the wider organisation.</li>\n</ul> About You:<ul>\n<li>\nEmpathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>\n<li>\nDetail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>\n<li>\nProactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>\n<li>\nConfident: You will be confident chasing colleagues and customers for information to ensure deadlines are met.</li>\n</ul> What We Offer:<ul>\n<li>\nA Supportive Environment: Join a team that values collaboration and mutual support.</li>\n<li>\nProfessional Growth: Opportunities for training and development to enhance your skills.</li>\n<li>\nAnnual leave: 33 days including Bank Holidays (increasing with service)</li>\n<li>\nCompetitive Salary: £27,663 per annum for a 35-hour week.</li>\n<li>Monthly Attendance Bonus</li>\n<li>\nWorkplace Pension Scheme: And life assurance cover of three times your annual salary.</li>\n<li>\nDiscounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>\n<li>\nEmployee Support: Health & wellbeing services.</li>\n<li>Free On-site Gym Access</li>\n</ul> Join Us:If you are ready to make a meaningful impact and be part of a new team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities & Disability Confident Employer","shortDescription":"","salaryDescription":"£27663 Per Annum","publishDate":"2025-06-04T12:30:01.000Z","expirationDate":"2025-07-04T12:15:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d3a6681-fd6f-4db5-ad44-978be0eedff4.jpg","score":1,"featured":false,"enhanced":false},{"id":"8c9e9352-9c42-4ea5-822c-b57818447e6e","title":"Complaints and Resolution Officer","employer":"Hightown Housing Association","department":"","location":"Hemel Hempstead","locationType":3,"description":"Complaints and Resolution Officer Location: Hemel Hempstead (Hybrid) Salary: £39,822 Hours: Full-timeAre you passionate about making a difference in people's lives? Do you have a knack for resolving issues with empathy and efficiency? If so, Hightown has an exciting opportunity for you to join our newly established Complaints and Resolution team!About Us:Hightown is a charitable housing association dedicated to providing homes and support to those in need across Hertfordshire, Bedfordshire, and Buckinghamshire. With over 9,000 homes and a team of more than 1,000 dedicated staff, we are committed to building new homes and delivering excellent housing and support services.The Role:As a Complaints and Resolution Officer, you will be at the forefront of our mission to provide exceptional customer service. It is important that you have previous complaints handling experience, preferably within the social housing sector. Your role will involve:<ul>\n<li>\nListening and Responding: Be the first point of contact for customers expressing dissatisfaction, ensuring their concerns are heard and addressed promptly.</li>\n<li>\nInvestigating and Resolving: Work closely with customers, colleagues, and contractors to investigate complaints, identify service failures, and provide comprehensive responses.</li>\n<li>\nBuilding Relationships: Use your excellent communication skills to build constructive relationships with customers, resolving concerns at the earliest opportunity.</li>\n<li>\nEnsuring Compliance: Follow the Housing Ombudsman Service's Complaints Handling Code, ensuring all deadlines are met and processes are followed meticulously.</li>\n<li>\nDriving Improvement: Identify and share learning opportunities from complaints to promote continuous service improvement.</li>\n</ul> Key Responsibilities:<ul>\n<li>Administer Hightown's complaints handling process, including logging, tracking, and recording outcomes.</li>\n<li>Engage proactively with colleagues to gather information and respond to complaints effectively.</li>\n<li>Provide feedback to customers on changes made due to lessons learned from complaints.</li>\n<li>Support the Complaints and Resolution Manager with annual submissions and performance reports.</li>\n<li>Liaise with external agencies to ensure successful resolution of complaints.</li>\n</ul> About You:<ul>\n<li>\nEmpathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>\n<li>\nDetail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>\n<li>\nProactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>\n<li>\nCommunication: Excellent written and verbal communication</li>\n<li>\nKnowledgeable: You stay updated on current legislation, regulatory requirements, and best practices and ideally have experience in housing.</li>\n<li>\nExperience: You have previous experience in investigating complaints and demonstrating your ability to handle complex issues and provide thorough resolutions.</li>\n</ul> What We Offer:<ul>\n<li>\nA Supportive Environment: Join a team that values collaboration and mutual support.</li>\n<li>\nProfessional Growth: Opportunities for training and development to enhance your skills.</li>\n<li>\nAnnual leave: 33 days including Bank Holidays (increasing with service)</li>\n<li>\nCompetitive Salary: £39,822 per annum for a 35-hour week.</li>\n<li>Monthly Attendance Bonus</li>\n</ul><ul><li>\nFlexible working: Hybrid working after 3 months service</li></ul><ul>\n<li>\nWorkplace Pension Scheme: And life assurance cover of three times your annual salary.</li>\n<li>\nDiscounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>\n<li>\nEmployee Support: Health & wellbeing services.</li>\n<li>Free On-site Gym Access</li>\n</ul> Join Us:If you are ready to make a meaningful impact and be part of a team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities & Disability Confident Employer","shortDescription":"","salaryDescription":"£39822 Per Annum","publishDate":"2025-06-04T12:14:48.000Z","expirationDate":"2025-07-04T12:07:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3c5834b0-ede1-45d2-bedd-2a896dd54096.jpg","score":1,"featured":false,"enhanced":false},{"id":"735f6a6a-133d-426e-b79d-589189499638","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"London","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org\n ","shortDescription":"","salaryDescription":"Volunteer position","publishDate":"2025-04-17T12:17:00.000Z","expirationDate":"2025-10-09T11:00:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/2d6857ed-8606-423e-bc9d-2d91ff273adb.png","score":1,"featured":false,"enhanced":false},{"id":"97933acd-7f53-4104-82fb-a4bcddf2bdc6","title":"Charity Shop Volunteer","employer":"Sue Ryder","department":"","location":"Surrey","locationType":3,"description":"Charity Shop Volunteer Be there when it matters as a Sue Ryder Volunteer As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.\nThe role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:\n• Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • Sorting, labelling, pricing of stock • Greeting and helping customers • Serving customers on the till (training provided) • Maintaining shop displays, re-stocking, • Light cleaning/tidying duties to keep the shop inviting and well presented\nMore bespoke roles may include: • PAT testing • Upcycling • Social media and photography About you: • Enjoy helping and engaging with customers • Be enthusiastic and pro-active • Have the ability to work as part of a team • Be reliable Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.\nWe are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop. Please note - we do have a minimum age requirement in our shops of 18. \nAbout Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. 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Customer Service job vacancies in Harrow

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10
Customer Service job vacancies in Harrow

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Homeownership Officer

Wandle Housing Association

Competitive

Southwark (Hybrid)

Posted 11 days ago

Home Ownership Officer role in Southeast London: Manage homeowner portfolio, handle inquiries, and collaborate with third parties.

Rent & Service Charge Manager

Hexagon Housing

£61,358 per annum

Sydenham, SE26 (Hybrid)

Posted 1 day ago

Neighbourhood Officer

Hexagon Housing

£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User Allowance

Sydenham, SE26 (Hybrid)

Posted 7 days ago

Specialist Housing Officer

Peabody

£38,400

Lambeth (Hybrid)

Posted 8 days ago

Complaints and Resolution Officer

Hightown Housing Association

£39822 Per Annum

Hemel Hempstead (On-Site)

Posted 9 days ago

Complaints Assistant

Hightown Housing Association

£27663 Per Annum

Hemel Hempstead (On-Site)

Posted 9 days ago

Complaints and Resolution Officer

Hightown Housing Association

£39822 Per Annum

Hemel Hempstead (On-Site)

Posted 9 days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

London (On-Site)

Posted 30+ days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Surrey (On-Site)

Posted 30+ days ago

Charity Shop Volunteer

Sue Ryder

Volunteer position

Hertfordshire (On-Site)

Posted 30+ days ago

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Registered in England & Wales as Jobsgopublic Limited Registration no. 07750971 Registered Office: Unit 205, Cervantes House, 5-9 Headstone Road, Harrow, Middlesex, HA1 1PD

10 Customer Service job vacancies in Harrow

Job alerts

Get ahead of new opportunities. To save a search to receive email alerts when employers post similar jobs, please enter search criteria or filters.

Homeownership Officer

Rent & Service Charge Manager

Neighbourhood Officer

Specialist Housing Officer

Complaints and Resolution Officer

Complaints Assistant

Complaints and Resolution Officer

Charity Shop Volunteer

Charity Shop Volunteer

Charity Shop Volunteer

10
Customer Service job vacancies in Harrow