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As a Customer Service Agent, you will play a vital role in our cross-functional team, providing efficient back-office support and outstanding customer service for our repairs operations. From processing and scheduling repairs to liaising with contractors and handling customer enquiries, you will be at the heart of ensuring our services run like clockwork.You willbe responsible for managing repairs processing, scheduling, and out-of-hours enquiries, along with:Handling online/email requests, officer enquiries, and contractor communicationsUpdating customer records and ensuring accurate data managementTaking incoming calls and service requests with professionalism and careRaising and prioritising repair jobs while meeting KPIs and service standardsSupporting invoicing and customer satisfaction surveys For you to be competent in this role it is essential that you are organised, resilient, and customer-focused, as well as:Being a confident communicator with strong written and verbal skills Skilled in multitasking and managing competing priorities Proficient in Microsoft Office and IT systems Having the ability to work independently and collaboratively within a team Previous experience in an administrative or customer service roleAt Ashford Borough Council, we are committed to delivering high-quality services to our community. You will be part of a supportive team that values your contribution and offers opportunities for growth and development. Click to view a <a href="https://www.ashford.gov.uk/media/murhwuvg/6853b-customer-service-agent-repairs-aug-2025.doc" target="_blank">Job Description </a>For an informal discussion about the role please contact Debbie Phillips on 01233 330596When applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a>Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications form the Armed Forces Community





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Ashford Borough Council

Customer Services Agent - Repairs

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Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.



We are currently looking for a number of experienced Lifeguards to join our team at Hythe Pool to undertake a range of different shifts on a casual basis.
If you’re a qualified Lifeguard (RLSS National Pool Lifeguard Qualification), a team player with excellent customer service skills, have a proactive attitude and are passionate about health &amp; fitness then we want to hear from you! Being flexible and adaptable to cover shifts on a rolling shift pattern is essential.
If you are interested in this exciting opportunity please contact Sharon Punter (Hythe Pool Manager) on 01303 859177 or email <a href="mailto:sharon.punter@folkestone-hythe.gov.uk" target="_blank">sharon.punter@folkestone-hythe.gov.uk</a>
Applications will be considered as they are submitted. We reserve the right to close the vacancy once enough suitable applications are received.

Folkestone & Hythe District Council

Casual Lifeguards (Leisure Attendant)

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Please apply online via the quick apply link provided.
No CV required



Charity Shop Volunteer &nbsp; Be there when it matters as a Sue Ryder Volunteer &nbsp; As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.
The role: Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:
• &nbsp; &nbsp;Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid • &nbsp; &nbsp;Sorting, labelling, pricing of stock • &nbsp; &nbsp;Greeting and helping customers • &nbsp; &nbsp;Serving customers on the till (training provided) • &nbsp; &nbsp;Maintaining shop displays, re-stocking, • &nbsp; &nbsp;Light cleaning/tidying duties to keep the shop inviting and well presented
More bespoke roles may include: • &nbsp; &nbsp;PAT testing • &nbsp; &nbsp;Upcycling • &nbsp; &nbsp;Social media and photography &nbsp; About you: • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Enjoy helping and engaging with customers • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be enthusiastic and pro-active • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Have the ability to work as part of a team • &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Be reliable &nbsp; Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.&nbsp; &nbsp; Please note - we do have a minimum age requirement in our shops of 18.&nbsp;
About Sue Ryder: Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. &nbsp; We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation. &nbsp; *Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin* &nbsp; If you have any questions, please contact our team at&nbsp; <a href="mailto:volunteer.recruitment@sueryder.org" target="_blank">volunteer.recruitment@sueryder.org</a>&nbsp; or visit:&nbsp; <a href="http://www.sueryder.org" target="_blank">www.sueryder.org</a>

3 Customer Service Jobs in Hythe, UK