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job_organization_name

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6595/Job_Description_Tolls.pdf" target="_blank">Job_Description_Tolls</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
Temporary until 31st March 2027
To deliver a high standard of customer service to all customers using the Mersey Tunnels. You will be required to work in the toll booths and on the plaza at both the Queensway and Kingsway Tunnels, classifying vehicles, taking payment from customers, and offering them advice, information, and general assistance.
You&nbsp;will need to be self-motivated, with cash handling experience and a proven track record in first line contact with the public, in a customer driven service environment. Good communication and numerical skills are also essential for delivering the quality customer service required by the Liverpool City Region Combined Authority. &nbsp;&nbsp;
&nbsp;
About the person
Putting customers at the heart of everything you do.
Anticipating and meeting customer needs and expectations through: -
<ul>
<li>The provision of information, guidance, and assistance to customers.</li>
<li>Ensuring the smooth flow of traffic.</li>
<li>Assisting customers wherever and whenever required.</li>
<li>Assist Team Leader in configuration of lanes during times of customer demand.</li>
<li>Assist Team Leader in provision of a safe route for emergency vehicles.</li>
</ul>
Working within the established procedures in respect of handling cash or cash equivalents including: -
<ul>
<li>Classification of all vehicles using attended lanes.</li>
<li>Operation of concessionary schemes.</li>
<li>Provision of change to customers if applicable.</li>
<li>Ensuring security of cash.</li>
<li>Checking notes for authenticity.</li>
<li>Facilitating card payments.</li>
</ul>
Understanding and meeting health and safety duties and responsibilities.
Operating in a safe way by: -
<ul>
<li>Complying with safe systems of work.</li>
<li>Following health and safety instructions.</li>
<li>Using PPE and other health and safety equipment.</li>
</ul>
Assist in the safe operation of the Mersey Tunnels by: -
<ul>
<li>Relaying messages to and from customers and Team Leader in relation to any hazards.</li>
<li>Assisting the Team Leader in the event of emergencies/evacuations.</li>
</ul>
Having an appropriate level of knowledge of equality legislation and how it affects your service area.
Promoting equality and diversity by: -
<ul>
<li>Recognising and addressing the needs of different customers.</li>
<li>Adapting your approach to meet the needs of different customers.</li>
<li>Recognising, respecting, and valuing the diversity of your colleagues.</li>
</ul>
&nbsp;
If you think you match the job description, and our values, then click on the link to apply.
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria.
The information you provide in your application will be used for shortlisting.
1)&nbsp;Experience of working in a customer-focussed environment.
2)&nbsp;Knowledge and awareness of Health and Safety in the workplace.
3)&nbsp;Communication Skills
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
&nbsp;
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
&nbsp;
Staff benefits
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
&nbsp;
Equality, Diversity &amp; Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Liverpool City Region Combined Authority

Customer Service Officer (Tolls)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6625/Job_Description_PT.pdf" target="_blank">Job_Description_PT</a></li>
</ul>

Please apply online via the link provided.
Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.



About the Role
Temporary until 31st December 2026
The Part-Time-time position works across a roster encompassing 24 hours per day 7 days per week. Generally, 8 hours 20 minutes per day in blocks of 2 or 3 days followed by 5 or 6 Rest Days
&nbsp;
To deliver a high standard of customer service to all customers using the Mersey Tunnels. You will be required to work in the toll booths and on the plaza at both the Queensway and Kingsway Tunnels, classifying vehicles, taking payment from customers, and offering them advice, information, and general assistance.
You&nbsp;will need to be self-motivated, with cash handling experience and a proven track record in first line contact with the public, in a customer driven service environment. Good communication and numerical skills are also essential for delivering the quality customer service required by the Liverpool City Region Combined Authority. &nbsp;&nbsp;
&nbsp;
About the person
Putting customers at the heart of everything you do.
Anticipating and meeting customer needs and expectations through: -
<ul>
<li>The provision of information, guidance, and assistance to customers.</li>
<li>Ensuring the smooth flow of traffic.</li>
<li>Assisting customers wherever and whenever required.</li>
<li>Assist Team Leader in configuration of lanes during times of customer demand.</li>
<li>Assist Team Leader in provision of a safe route for emergency vehicles.</li>
</ul>
Working within the established procedures in respect of handling cash or cash equivalents including: -
<ul>
<li>Classification of all vehicles using attended lanes.</li>
<li>Operation of concessionary schemes.</li>
<li>Provision of change to customers if applicable.</li>
<li>Ensuring security of cash.</li>
<li>Checking notes for authenticity.</li>
<li>Facilitating card payments.</li>
</ul>
Understanding and meeting health and safety duties and responsibilities.
Operating in a safe way by: -
<ul>
<li>Complying with safe systems of work.</li>
<li>Following health and safety instructions.</li>
<li>Using PPE and other health and safety equipment.</li>
</ul>
Assist in the safe operation of the Mersey Tunnels by: -
<ul>
<li>Relaying messages to and from customers and Team Leader in relation to any hazards.</li>
<li>Assisting the Team Leader in the event of emergencies/evacuations.</li>
</ul>
Having an appropriate level of knowledge of equality legislation and how it affects your service area.
Promoting equality and diversity by: -
<ul>
<li>Recognising and addressing the needs of different customers.</li>
<li>Adapting your approach to meet the needs of different customers.</li>
<li>Recognising, respecting, and valuing the diversity of your colleagues.</li>
</ul>
&nbsp;
If you think you match the job description, and our values, then click on the link to apply.
Please ensure that you provide clear examples and evidence in your application of how you meet the below key essential criteria.
The information you provide in your application will be used for shortlisting.
1)&nbsp;Experience of working in a customer-focussed environment.
2)&nbsp;Knowledge and awareness of Health and Safety in the workplace.
3)&nbsp;Communication Skills
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
&nbsp;
About the organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.
The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
&nbsp;
Staff benefits
<ul>
<li>Local Government Pension Scheme contributions between 5.5% and 12.5%</li>
<li>Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days</li>
<li>Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner</li>
<li>Flexible and hybrid working</li>
<li>24/7 access to Employee Assistance Programme for you and your family and Free counselling service</li>
<li>Automatic enrolment to our Westfield Health Programme</li>
<li>Corporate discounts at council-owned gyms</li>
<li>Bike to Work Scheme</li>
<li>Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning</li>
</ul>
&nbsp;
Equality, Diversity &amp; Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.
To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.
Please highlight how you meet the remaining essential criteria outlined in the person specification within your CV.
Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Part Time Customer Service Officer Tolls

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6012/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6016/JD37_Golf_Shop_Assistant_C_-_UPDATED_2024.docx" target="_blank">JD37_Golf_Shop_Assistant_C_-_UPDATED_2024</a></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 &nbsp;




Sefton Council‘s Green Sefton Team is recruiting for a Full Time Golf Shop Assistant to join our busy team. 
Green Sefton provides our communities with a clean, green Borough (including parks, playing fields, allotments, municipal golf courses, highway trees and woodlands, play and recreational facilities, and our coast and countryside, which include specially protected sites) to the benefit of residents, visitors, investors, and nature. 
Successful applicants will be required to provide excellent customer care to players, club members and non-members using the Council’s two municipal golf courses, undertaking a range of duties including general shop duties, ticket checking, taking payment and accounting for cash, giving advice, taking phone calls.
Applicants should have good literacy and numeracy skills and be computer literate. Experience of working in a shop or other similar environment would be useful and experience in the use of computerised cash register would be desirable.
Applicants will be required to undertake general day to day maintenace and cleansing activities to ensure the facilities and equipment are clean, safe and well presented for clients.&nbsp;
Applicants should have good interpersonal and communication skills. Experience of working with members of the public both face to face and in handling telephone and email enquiries would be beneficial. Experience of working in the leisure or golf industry would be desirable but not essential. Knowledge of till systems and booking systems is a desirable.
The Post holder will be expected to work shifts, (early &amp; late) and weekends in accordance with the opening hours of the Golf Courses.
This is an exciting opportunity to join a new, varied and busy team at the heart of Sefton’s 2030 vision.
Closing date for applications: 6th February 2026
Provisional interview date: W/C 23rd February 2026

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Golf Shop Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/8670/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/8689/Job_Description_for_Leisure_attendant__2_.doc" target="_blank">Job_Description_for_Leisure_attendant__2_</a></li>
<li></li>
<li></li>
<li></li></ul>

Please apply online via the link provided.
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.
 



An opportunity has arisen within Sefton Council for a casual leisure attendant post based at Bootle Leisure Centre, to work in the role of a lifeguard.
You are required to hold a full - current lifeguarding certificate and will be expected to provide poolside as well as dry-side area supervision. You will be required to work as part of a team, ensuring customer safety and high standards of service and customer care at all times.&nbsp; This role requires constant supervision of the poolside; you will need to be fully focused with the ability to remain vigilant, alert, and attentive at all times.&nbsp; This position also involves the setting up of equipment to meet the needs of the programmed activities and to undertake cleaning tasks to ensure the centre is well presented to the highest standard.&nbsp;
Ideal candidates will need to be available to work throughout the summer holiday period June to September inclusive.
Candidates will have a friendly and approachable manner to always maintain a high level of customer service.&nbsp; Candidates must attend monthly training sessions to demonstrate competency and maintain a valid qualification.
Qualifications
It is essential you have a current Royal Lifesaving Society National Pool Lifeguard Qualification. A first aid at work qualification, AED and pool plant operator’s certificate are also desirable.
Skills and Experience
The Leisure Attendant should ideally be able to demonstrate a level of experience and knowledge commensurate with the position.
<ul>
<li>Ability to remain vigilant, alert and attentive.</li>
<li>Ability to be calm and in control in pressurised situations such as emergencies.</li>
<li>Customer care skills</li>
<li>Communication skills</li>
<li>The ability to set and achieve high standards of centre cleanliness and presentation.</li>
<li>Health &amp; Safety awareness</li>
</ul>
This position requires an enhanced Criminal Records Bureau check.
ONLY OPEN TO CANDIDATES WITH THE RLSS LIFEGUARDING QUALIFICATION OR EQUIVALENT
*Applications will be reviewed at regular intervals*
&nbsp;

4 Customer Service Jobs in Liverpool, UK