{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1748803166222,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"06561b5e-69b2-4936-930a-c5b4b96b8793","title":"Apprentice in Customer Service (Level 2)","employer":"Medway Council","department":"","location":"Gun Wharf","locationType":3,"description":"<p>A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.</p><p>An opportunity has arisen for a motivated and enthusiastic Customer Service Apprentice to join the Customer and Business Support team. This is a great chance to gain the Business Administrator Advanced Apprenticeship whilst working for the CABS team.</p><p>As part of this role, you can expect to undertake the following tasks:</p><ul>\n<li>Data inputting</li>\n<li>Scanning</li>\n<li>Updating of systems</li>\n<li>Email inbox monitoring</li>\n<li>Using the council finance systems</li>\n<li>Dealing with telephone enquiries</li>\n</ul><p>The Customer and Business Support Service at Medway Council is looking for an apprentice in Customer Service. We are offering this opportunity to the right candidate who must be willing and prepared to work hard, with a good standard of education (GCSE in English and mathematics) </p><p>We require someone with an excellent work ethic and good timekeeping who is committed to learning through study and practical work. </p><p>This post is an excellent opportunity to gain a wealth of knowledge and experience and training in the world of customer service and within the council, with support from managers and colleagues service to go on to complete the programme. You will have the opportunity to talk to customers over the phone about a variety of issues they contact us about, this could include waste, social care, libraries, leisure as examples. Full training will be provided to help give you confidence and skills and make sure you are equipped to do this.</p><p>There will be a requirement to commit to study as part of the apprenticeship programme and to undertake an NVQ portfolio of work. Attendance at College for some study sessions is required, whilst the majority of time will be spent in the office. Deadlines for completion of work will be given by the College and time in the office will be provided to undertake this work. Advice and support will be available. </p><p>At the end of the apprenticeship our aim is for all apprentices to feel confident and equipped to apply for permanent jobs with the experience and qualifications they will have gained. The successful candidate will form part of an apprenticeship group for the service and maybe asked to work from different locations or teams. </p><p>All apprentices will be a part of the council’s apprenticeship academy and will have the opportunity to take part in development opportunities as part of this.</p><p>As a Customer and Business Support Service we have an excellent track record of our apprentices having successfully gained permanent employment either with the council (through a competitive interview process) or in other public services, however this cannot be guaranteed.</p><p>Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.</p><p>If this sounds like the role for you, then we would encourage you to apply today.</p><p><strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile. </strong></p><p>As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience</p><p>We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.</p><p>An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.</p><p>Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers. </p><p><strong>In return we offer you: </strong></p><ul>\n<li>23 days paid annual leave</li>\n<li>Generous local government pension </li>\n<li>Access to wider training and development qualifications</li>\n<li>Flexible working scheme</li>\n<li>Free NUS Apprentice Extra Card- student discounts at 100’s of retailers</li>\n<li>Student rates for Medway Council Leisure Centres</li>\n<li>Student rates for Medway Council Libraries plus free e-books</li>\n<li>Discounted Arriva bus travel</li>\n</ul><p><strong>Important Information</strong></p><p>If you would like to have an informal discussion with the recruiting manager call Susan George on 01634 334822.</p><p>Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. </p><p>Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. </p><p>We reserve the right to close this vacancy at any time prior to the closing date.</p>","shortDescription":"","salaryDescription":"Level 2 - £279.35 per week","publishDate":"2025-05-29T23:00:00.000Z","expirationDate":"2025-06-15T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/464074e1-706e-4466-8bd8-15af110bbec6.jpg","score":1,"featured":false,"enhanced":false},{"id":"668ba1a6-bcaa-458b-88a6-f21b44bddb5e","title":"Housing Solutions Officer - 2 Year FTC","employer":"Tonbridge & Malling Borough Council","department":"","location":"Kings Hill, Tonbridge & Malling Council, Opportunity for flexible/home working","locationType":2,"description":"<p><strong>This is an exciting time to be joining the Housing Service at TMBC. We have a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.</strong></p>\n<p>Your role will be as an initial point of contact to those in housing need and provide a high quality, comprehensive personalised advice service which address housing need and empowers people to maximise their income, employment and training opportunities and promotes financial inclusion.</p>\n<p>Particular emphasis will be on making initial assessments of housing need and homelessness to enable improved housing and wellbeing, ensuring that customers have access to appropriate support, guidance and advice on other areas of their lives that may be impacting on their housing situation.</p>\n<p>You will have recent experience of working in a housing advice/options or homeless prevention role with a local authority, Registered Social Landlord, homeless charity or similar.</p>\n<p>Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.</p>\n<p>Closing date: 26/06/2025</p>\n<p>Interview date: 10/07/2025</p>\n<p><strong>Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a class=\"link-external\" href=\"https://www.tmbc.gov.uk/council/working-us\"><span class=\"link-external__orphan\"><span class=\"link-external__text\">https://www.tmbc.gov.uk/council/working-us</span> </span></a></strong></p>\n<p><strong>For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on </strong><a href=\"mailto:claire.keeling@tmbc.gov.uk\">claire.keeling@tmbc.gov.uk</a><strong> (Direct candidates only, strictly no agencies please)</strong></p>","shortDescription":"","salaryDescription":"£28,629 - £34,263","publishDate":"2025-05-29T14:56:00.000Z","expirationDate":"2025-06-29T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/70525198-c47a-455a-bafc-2a97a107b1e5.png","score":1,"featured":false,"enhanced":false},{"id":"0fbbf363-d452-4090-8638-24e87482906b","title":"Housing Solutions Officer","employer":"Tonbridge & Malling Borough Council","department":"","location":"Kings Hill, Tonbridge & Malling Council, Opportunity for flexible/home working","locationType":2,"description":"<p><strong>This is an exciting time to be joining the Housing Service at TMBC. We have a renewed focus on managing our housing challenges particularly around prevention and temporary accommodation and we are seeking highly motivated and enthusiastic individuals who want to get the very best of outcomes for residents of the Borough.</strong></p>\n<p>Your role will be to assess the circumstances of those in housing need in a holistic way providing a high quality, comprehensive personalised advice service which address housing need and empowers people to maximise their income, employment and training opportunities and promotes financial inclusion.</p>\n<p>Particular emphasis will be on the prevention, relief and resolution of housing need and homelessness to enable improved housing and wellbeing, ensuring that customers have access to appropriate support, guidance and advice on other areas of their lives that may be impacting on their housing situation.</p>\n<p>You will have recent experience of working in a housing advice/options or homeless prevention role with a local authority, Registered Social Landlord, homeless charity or similar.</p>\n<p>Above all you will be self-motivated and able to work with minimal supervision, possess excellent communication skills and have the enthusiasm to help others overcome their problems.</p>\n<p>Closing date: 26/06/2025</p>\n<p>Interview date: 10/07/2025</p>\n<p><strong>Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a class=\"link-external\" href=\"https://www.tmbc.gov.uk/council/working-us\"><span class=\"link-external__orphan\"><span class=\"link-external__text\">https://www.tmbc.gov.uk/council/working-us</span> </span></a></strong></p>\n<p><strong>For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager on </strong><a href=\"mailto:claire.keeling@tmbc.gov.uk\">claire.keeling@tmbc.gov.uk</a><strong> (Direct candidates only, strictly no agencies please)</strong></p>","shortDescription":"","salaryDescription":"£28,629 - £34,263","publishDate":"2025-05-29T14:56:00.000Z","expirationDate":"2025-06-29T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/fee6316a-77f6-40e6-a330-609254b10eb1.png","score":1,"featured":false,"enhanced":false},{"id":"a9f86ffe-c877-426c-b107-4f5a591a474b","title":"Housing Allocations Officer - 1 Year FTC","employer":"Tonbridge & Malling Borough Council","department":"","location":"Opportunity for flexible/home working, Kings Hill, Tonbridge & Malling Council","locationType":2,"description":"<p><strong>We have an exciting opportunity to join our Housing Solutions team for 2 Housing Allocations Officers on a fixed term contract for 12 months. </strong></p>\n<p>Your role will be to support the Allocations Service with the implementation of a new housing system and allocations scheme. The role will involve assessing and maintaining housing applications on the housing waiting list.</p>\n<p>We are looking for a highly motivated individual who possesses exceptional organisational skills as well as excellent attention to detail. Applicants will also be required to have good communication skills and will work well alone, but also as part of a team.</p>\n<p>The post holder will be required to work collaboratively with the Housing Solutions Officers to ensure a high-quality customer focused, service is offered to all customers.</p>\n<p>Knowledge of social housing would be helpful, but this may also be an excellent opportunity for someone who would like to enter or develop a career in housing. </p>\n<p>Closing date: 29.06.25</p>\n<p>Interview date: 11.07.25</p>\n<p><strong>Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here: <a class=\"link-external\" href=\"https://www.tmbc.gov.uk/council/working-us\"><span class=\"link-external__orphan\"><span class=\"link-external__text\">https://www.tmbc.gov.uk/council/working-us</span> </span></a></strong></p>\n<p><strong>For an informal discussion about this role please contact Claire Keeling, Housing Solutions Manager by emailing <a href=\"mailto:claire.keeling@tmbc.gov.uk\">claire.keeling@tmbc.gov.uk</a> (direct candidates only, strictly no agencies).</strong></p>","shortDescription":"","salaryDescription":"£28,629 - £34,263","publishDate":"2025-05-29T14:43:00.000Z","expirationDate":"2025-06-29T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/c8428549-606b-47cd-aac5-3d48946433be.png","score":1,"featured":false,"enhanced":false},{"id":"30f738e2-8754-4232-afb4-dbd8372dfbc3","title":"Customer Services Advisor (Full Time)","employer":"Tonbridge & Malling Borough Council","department":"","location":"Tonbridge Castle","locationType":3,"description":"<p class=\"textlead\"><strong>We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle. </strong></p>\n<p class=\"textlead\">Reporting to the Tonbridge Castle, Events & Customer Services Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.</p>\n<p class=\"textlead\">Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service. You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.</p>\n<p class=\"textlead\">There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work. In return we will give you excellent ongoing training and support.</p>\n<p class=\"textlead\">This is a full time vacancy, and our offices are open seven days a week. </p>\n<p>Weekend and bank holiday rotation Approx 1 in 5</p>\n<p>Monday to Thursday 09:00 – 17:00 30min lunch</p>\n<p>Friday 09:00 – 16:30 30min lunch</p>\n<p class=\"textlead\"><strong>For an informal discussion about this role, please contact Laura French on 01732 876271 (direct candidates only, strictly no agencies)</strong></p>\n<p class=\"textlead\">Interviews to take place w/c 16th June 2025.</p>","shortDescription":"","salaryDescription":"£25,206 - £27,948","publishDate":"2025-05-21T15:01:00.000Z","expirationDate":"2025-06-08T22:55:00.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/96ee10ae-bc26-49bd-824d-33dbd4bc7bd3.png","score":1,"featured":false,"enhanced":false},{"id":"2a02a857-6895-4fc6-a36b-d6c7b71dac86","title":"Civil Enforcement Officer","employer":"Tonbridge & Malling Borough Council","department":"","location":"Kings Hill, Tonbridge & Malling Council","locationType":3,"description":"<p><strong>Have you considered being trained as a Civil Enforcement Officer (CEO) and becoming part of Tonbridge & Malling Council’s Parking Services team or perhaps you are a current CEO looking for a new challenge?</strong></p>\n<p>The Civil Enforcement team has recently expanded so we have a number of new opportunities to join us.</p>\n<p>If you possess good communication skills and are well organised with a diplomatic approach, then you could have just the right qualities to undertake the CEO role. You will be based at the Council Offices in Kings Hill but you will work across various locations within the Borough; and as well as assisting members of the public, you’ll patrol parking areas, monitor ticket machines and issue Penalty Charge Notices.</p>\n<p>A full UK driving licence, and the ability to work well as part of a team, are essential as are your excellent customer service skills. Our Civil Enforcement Officers represent the public face of the Council, therefore it is essential that you possess a courteous, helpful and confident manner.</p>\n<p>Patrols are carried out on foot and in vehicles, you will use a hand held capture device, make concise notes and deal tactfully with members of the public. 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Customer Service job vacancies in Maidstone

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7
Customer Service job vacancies in Maidstone

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Apprentice in Customer Service (Level 2)

Medway Council

Level 2 - £279.35 per week

Gun Wharf (On-Site)

Posted 2 days ago

Housing Solutions Officer - 2 Year FTC

Tonbridge & Malling Borough Council

£28,629 - £34,263

Kings Hill, Tonbridge & Malling Council, Opportunity for flexible/home working (Hybrid)

Posted 3 days ago

Housing Solutions Officer

Tonbridge & Malling Borough Council

£28,629 - £34,263

Kings Hill, Tonbridge & Malling Council, Opportunity for flexible/home working (Hybrid)

Posted 3 days ago

Housing Allocations Officer - 1 Year FTC

Tonbridge & Malling Borough Council

£28,629 - £34,263

Opportunity for flexible/home working, Kings Hill, Tonbridge & Malling Council (Hybrid)

Posted 3 days ago

Customer Services Advisor (Full Time)

Tonbridge & Malling Borough Council

£25,206 - £27,948

Tonbridge Castle (On-Site)

Posted 11 days ago

Civil Enforcement Officer

Tonbridge & Malling Borough Council

£25,206 - £27,948 (plus additional payment for unsocial hours worked, circa 9% of base salary)

Kings Hill, Tonbridge & Malling Council (On-Site)

Posted 12 days ago

Office Cleaner

Tonbridge & Malling Borough Council

£7,554 pro rata salary (£12.60 per hour)

Kings Hill, West Malling (On-Site)

Posted 17 days ago

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