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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0076/7602/M423_Town_Hall_Assistant.pdf" target="_blank">M423_Town_Hall_Assistant</a></li>
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Please apply online via the link provided.
Please note, we do not accept CV’s submitted without a fully completed online application form.



Working Hours: Part-time minimum 4 hrs per month, variable hours. Loughborough Town Hall is a multi-purpose receiving house theatre, Art gallery and venue, set in the heart of Charnwood in Leicestershire and welcoming over 100,000 people per year. Hosting over 250 performances and events per year, including an award-winning annual pantomime, Loughborough Town Hall has a varied programme attracting nationally acclaimed acts and productions across the world of comedy, drama, musical theatre, and beyond. Loughborough Town Hall was also honoured to receive the Best Entertainment Venue as part of the Leicestershire Tourism Awards 2023. Working as part of the Operations team, you will be the welcoming face of Loughborough Town Hall for our audience members, ensuring they receive excellent customer service throughout their visit. On any given day, you could be serving drinks and snacks at the main bar or at an event upstairs; ushering audiences into our auditorium; or assisting with a ticketing query through the Box Office. Preference will be given to candidates with previous experience in the bar or hospitality trade although full training will still be provided.
Due to this role requiring the serving of alcohol, all candidates will need to be over the age of 18 years old as of 30th October 2025. You will need a friendly and approachable manner and excellent communication skills. Working as part of an enthusiastic an industrious team, you will have good problem-solving skills and the ability to multi-task in a busy and bustling environment. The nature of the work will require flexibility across a busy programme of shows and events, involving evening and weekend working. Closing date: Wednesday 15th October 2025 @ 23:59 For any questions regarding the role, please contact Helen Whysall and Craig Martin via email <a href="mailto:LTH.FOH@charnwood.gov.uk" target="_blank">LTH.FOH@charnwood.gov.uk</a> 
No agency enquiries please. Recently unsuccessful candidates need not apply.
Interviews week commencing 20 October 2025.
No agencies please.

Charnwood Borough Council

Town Hall Assistant M423

Customer Service Advisor37 hours per week, Full time Permanent NS7 £28,598 - £30,024 per annum Why work for us?The Council is a fabulous place to work… We offer a competitive salary, an excellent pension scheme, flexible hours, hybrid working, a generous annual leave entitlement that increases with service, a whole host of family-friendly benefits, 1 days’ paid volunteering leave, free staff car parking* and £10 gym membership at one of our four gyms in the district. All of this in a fabulous modern office environment centrally located in Newark.Its more than all the great benefits above though; as an organisation we are welcoming, caring and invest in our employees. If you want to work for a professional and dedicated organisation who are all about providing excellent services to all of our residents and customers then come join our Customer Service Team. What does the job involve?We are looking for a focused individual who is interested in being part of our busy Customer Services Team. You will need to have excellent communication skills, the ability to use your own initiative, the desire and motivation to make a difference to our customers and the stamina to work in an ever-changing and constantly busy environment.You will work at Castle House, Newark, or at one of our outreach centres, dealing with a wide range of customer enquiries. This includes face to face enquiries and answering calls in our contact centre which includes webchat and social media. You need to have a flexible approach with the ability to prioritise your work and react to a changing workload. Types of enquires we deal with are very varied - one minute you may be dealing with a waste enquiry then the next minute providing advice relating to planning or homelessness.All about youExcellent communication, keyboard and numeracy skills are required. In addition, experience of working in an appropriate customer orientated environment is essential as well as working on a variety of ICT systems to record, monitor and extract customer service information.You will have the ability to meet targets, experience of working with on-line computer systems and will be educated to GCSE Grade C, or equivalent, in English and Mathematics. You must also have the ability to travel to the outreach stations within the district.You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.You will have good attention to detail and a professional approach.What is crucial is that you have a positive attitude and can embrace change, that you put the customer at the heart of what you do. We need employees that are helpful, friendly and great at communicating.If this sounds like you and you want to join our friendly team please contact Clare Ashley 01636 655891 or Tracey Streeter on 01636 655208. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing date: Friday 17th October 2025Tests and Interviews: Week Commencing 27th October 2025 <ul></ul>

Newark & Sherwood District Council

Customer Service Advisor

<h4> Location </h4> Force Headquarters <h4> Agile working – work style </h4> Fixed Base Worker <h4> Business Area </h4> Call Centre (Contact Management) <h4> Department </h4> Contact Management <h4> Rank </h4> N/A <h4> Grade </h4> E <h4>Salary</h4>£25,626 - £31,296<h4> Part/Full Time </h4> Full Time <h4> Hours per Week </h4> 37 <h4> Additional Working Conditions </h4> Suitable for Job Share, Part Time, Shift Work, Weekend Working <h4> Type of Contract </h4> Permanent <h4> Vetting Level Required </h4> MV <h4> Description </h4>Every second counts, be the calm voice that makes all the difference.As a Contact Management Operator, you’re the public’s lifeline in their most critical moments, responding to emergencies, assessing risks, protecting the vulnerable, and helping prevent harm. From life-threatening incidents to deeply distressing situations, your composure and adaptability will be essential.No two days are the same, whether it’s a missing person, a road traffic collision, or a crime in progress, you’ll be trained, resilient, and ready to act.This is more than a job, it’s a chance to be the voice that brings help, hope, and safety when it matters most.What you’ll be doing<ul><li>Working across the Force Control Room with police officers and staff, you will ensure that all 999/101 emergency/non-emergency calls are answered and professionally and accurately recorded.</li><li> You will be talking to people in potentially dangerous or vulnerable situations, staying calm and providing the most appropriate response.</li><li>You will be effectively managing operational policing incidents ensuring that resources are deployed as quickly as possible.</li><li>Talking to callers so you can establish the severity and nature of incidents</li></ul>The must haves<ul><li>An excellent communicator, able to listen and extract information quickly</li><li>Able to deal with conflict, emergency, or stressful situations, remaining calm under pressure</li><li>Experience of customer service or in a customer facing role; however, your attitude and experiences will help you to excel in this position.</li></ul>What’s in it for you?At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What’s more, we have a range of <a href="https://careers.derbyshire.police.uk/what-we-can-offer-you" target="_blank">reward and benefits </a>that if you join us you could enjoy.Salary: circa £35,000 pro rata including allowances and enhancements.<ul><li>This is made up of a basic salary of £25,626 and shift and weekend allowances ranging from 14% to 20%, depending on the shifts worked.</li></ul>Shift Patterns and TrainingWhat’s Next?<ul><li>To support you with your application we have provided some <a href="https://view.pagetiger.com/Leadership-and-Talent/application-guidance" target="_blank">application guidance</a> and <a href="https://careers.derbyshire.police.uk/find-job/our-recruitment-process" target="_blank">our recruitment process</a>.</li></ul>Who we areAt Derbyshire Constabulary, policing isn’t just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional support staff working behind the scenes. It’s these skilled people; people like you who contribute to the policing of Derbyshire.To understand how you can make Derbyshire safer together visit our <a href="https://careers.derbyshire.police.uk/" target="_blank">careers website</a>.We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.<h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/xf-66f8655ca511/candidate/download_file_opp/9024/56782/1/0/a093bd4d2bbb35506330b7c901a5ea81471f0dba" target="_blank"> Contact Management Operator.pdf – 168KB </a><h4> Document Attachment </h4><a href="https://shrsc.tal.net/vx/lang-en-GB/mobile-0/channel-1/appcentre-3/brand-5/xf-66f8655ca511/candidate/download_file_opp/9024/56782/2/0/22fee22a9e0528a8aad8410d623204965d185b38" target="_blank"> Contact Management Operator Recruitment and Training Information.pdf – 145KB </a> 





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