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<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9874/JD_-_Housing_Options_Advisor_July_2025.pdf" target="_blank">JD_-_Housing_Options_Advisor_July_2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/9875/PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25.pdf" target="_blank">PS_-_Housing_Options_Adviser_Career_Grade_4-5_July_25</a></li>
</ul>

We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.
Please follow the link below to submit your application.
Equal Opportunities
Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.
Safeguarding
The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.



Are you a confident, customer-focused individual with a passion for theatre and live events?
We’re looking for a&nbsp;Box Office Assistant&nbsp;to join our dynamic team at the heart of the Assembly Hall Theatre. This is a fantastic opportunity to deliver exceptional customer service while contributing to the commercial success of our venue.
What You’ll Be Doing:
<ul>
<li>Providing outstanding customer service via phone, email, and in-person</li>
<li>Supporting sales targets through upselling and proactive engagement</li>
<li>Encouraging and assisting customers in using digital platforms</li>
<li>Delivering accurate reporting to support the wider Culture team</li>
<li>Promoting offerings across TWBC venues including the Literary Festival and Ice Rink</li>
</ul>
&nbsp;What We’re Looking For:
<ul>
<li>Experience or understanding of working in a customer-facing role</li>
<li>A proactive, solutions-oriented team player</li>
<li>Proficiency in IT, especially Microsoft Office</li>
<li>Awareness of current and upcoming events at our venues</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to quickly build rapport with customers</li>
<li>Confidence, tact, diplomacy, and empathy in customer interactions</li>
<li>A positive, “can-do” attitude and excellent interpersonal skills</li>
<li>Self-motivated and resilient under pressure</li>
<li>Available to work evening and weekends across a 7-day working pattern</li>
</ul>
Benefits
<ul>
<li>22 days per year, increases to 27 days after 5 years of continuous Local Government service</li>
<li>
Plus&nbsp;3 extra days off in December</li>
<li>Generous Local Government Pension Scheme with 19.7% employer contribution</li>
<li>
Free parking&nbsp;near the Town Hall</li>
<li>
Free tea, coffee and wellbeing perks&nbsp;like an EAP, flu jabs, eyecare vouchers and more</li>
</ul>
If you would like to have an informal caht about the role, please contact Beth Calder, Box Officer Manager by email on <a href="mailto:beth.calder@tunbridgewells.gov.uk" target="_blank">beth.calder@tunbridgewells.gov.uk</a> or on 01892 554299
Closing date: Sunday 3 August 2025&nbsp;
Interview date: Friday 8 August 2025

Tunbridge Wells Borough Council

Box Office Assistant

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8561/Parking_Support_Manager_-_Person_Spec_0425.doc" target="_blank">Parking_Support_Manager_-_Person_Spec_0425</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/8562/Parking_Support_Manager_Job_description_-_April_2025.docx" target="_blank">Parking_Support_Manager_Job_description_-_April_2025</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



In this role you will enable and manage a high-quality customer support service to the public covering a number of parking related issues. You will also support professional and technical officers from the parking team. You will need to undertake a wide range of clerical and administrative tasks including some guided legal processes and financial processing using various IT based systems.
Your main responsibilities will include answering telephone and online enquiries, entering data into IT systems, preparing service requests including parking permits and parking challenges, liaising with established software solution providers, liaison with Enforcement Agents and the day-to-day management of a small team.
Educated to at least GCSE standard or equivalent, you will have excellent communication skills complemented by office experience in a customer service environment. It is essential that you are accurate, well organised, and have a customer orientated and flexible approach to work.
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer:&nbsp;<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
Closing date for applications: Sunday 03 August 2025
Interview date: week commencing Monday 11 August 2025.&nbsp;
For an informal discussion about this role, please contact Andy Bracey, Parking Manager at <a href="mailto:andy.bracey@tmbc.gov.uk" target="_blank">andy.bracey@tmbc.gov.uk</a>.&nbsp;

Tonbridge & Malling Borough Council

Parking Support Manager

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6833/Customer_Services_Advisor_JD_Jan2025.doc" target="_blank">Customer_Services_Advisor_JD_Jan2025</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0075/6834/Customer_Services_Advisor_PS_Jan25.doc" target="_blank">Customer_Services_Advisor_PS_Jan25</a></li>
</ul>

Please apply online. If this is not possible, please contact a member of the HR team by emailing <a href="mailto:personnel.services@tmbc.gov.uk" target="_blank">personnel.services@tmbc.gov.uk</a>



We currently have an exciting opportunity for a Customer Services Advisor to join our team based at Tonbridge Castle.&nbsp;
Reporting to the Tonbridge Castle, Events &amp; Customer Services Manager, you will undertake a customer facing role supporting our telephony service to residents providing excellent multi skilled customer service across all access channels as well as Tonbridge Tourist Information Centre, Castle Attraction and Conference Centre.
Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service. &nbsp;You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.
There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a “can-do” approach to your work. &nbsp;In return we will give you excellent ongoing training and support.
This is a part time vacancy, and our offices are open seven days a week.&nbsp;
Weekend and bank holiday rotation Approx 1 in 5
Monday 7.5hrs – 9am to 5pm (30min lunch)
Tuesday 7.5hrs – 9am to 5pm (30min lunch)
Wednesday – 9am to 3.45pm (30min lunch)
Discover what it’s like to work at Tonbridge and Malling Borough Council and explore the benefits we offer by clicking here:&nbsp;
<a href="https://www.tmbc.gov.uk/council/working-us" target="_blank">Tonbridge and Malling Borough Council - Working for Us </a>
For an informal discussion about this role, please contact Laura French on 01732 876271 (direct candidates only, strictly no agencies)

3 Customer Service Jobs in Tonbridge, UK