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Customer Services Officer

Employer: Spelthorne Borough Council

  • Reference: 680
  • Published on: Thu 10/08/2017 10:37 AM
  • Closing on: Mon 21/08/2017 12:00 PM
  • Working Pattern: Full Time, Permanent
  • Hours: 36 hours per week.
  • Salary: £19,822 to £27,036 depending on experience
  • DBS Check: No
  • Location: Council Offices - Knowle Green

Customer Services Officer

Salary £19,822 to £27,036 depending on experience

We are looking for well-organised, self-motivated, strong team players, who have as the ability to work under pressure and meet deadlines, to join our busy Customer Services team. You will be responsible for the effective and efficient billing, collection and recovery of the Council Tax, NNDR and Sundry Debts adhering to corporate policies on collection and customer care. As part of the role you will act as the initial point of contact for customer enquiries and provide high level of customer services to members of the public and staff.

Excellent communication skills (written and oral) with good numeracy are necessary to deal with internal and external queries. In addition experience in an appropriate customer orientated environment is essential as well as working on a variety of IT systems.

Closing date: 21st August 2017 (Noon)

Interview date: 30th August 2017

For full information and to apply online, go to www.surreyjobs.info or www.spelthorne.gov.uk alternatively, please contact Recruitment Services on (01784 444263 (24hr answer phone) quoting reference number 680

Unfortunately we are unable to reply to all candidates. If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful. Shortlisted candidates will be contacted by email.

CVs can only be accepted in support of a completed application form.

Working towards equal opportunities

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