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<h4>Job summary</h4><p>We have a great opportunity for a Head of Cyber Security (2nd Line) to join our Data and Register Integrity Group, within Risk, Assurance and Security. The successful candidate will be part of a security team whose role is to protect HM Land Registry people, assets and information, including the Land Registers for England and Wales valued at circa £8trillion.</p><p>The role reports to the Chief Security Advisor. The Chief Security Advisor is responsible for the delivery of second line security assurance. The Head of Cyber Security is responsible for providing proportionate and effective assurance for cyber security across HMLR.</p><p><strong>If you would like to find out more about the role and what it’s like to work at HMLR, there will be a Hiring Manager Q&amp;A session where you can virtually 'meet the team' will be held via Teams on Wednesday 21st January at 12:30. Please register your interest here:</strong></p><p><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eventbrite.co.uk%2Fe%2Fhiring-manager-qa-head-of-cyber-security-2nd-line-hmlr-tickets-1980072726828%3Faff%3Doddtdtcreator&amp;data=05%7C02%7Cannie.roberts%40landregistry.gov.uk%7C8beed2de3ea44c6b3d9108de4e9bc880%7C236309a8284b4e57a7b3fc767736f69d%7C0%7C0%7C639034628486036013%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=lH%2B9rMHgE02X%2BDiqzGyWH7%2FJr9QGEhpWt1D7S4Cn1Ts%3D&amp;reserved=0" target="_blank">https://www.eventbrite.co.uk/e/hiring-manager-qa-head-of-cyber-security-2nd-line-hmlr-tickets-1980072726828?aff=oddtdtcreator</a></p><h4>Job description</h4><p>In this role you will establish the appropriate Cyber security posture for HMLR, providing senior leaders with assurance on the effectiveness of these controls. Fundamental to this role is the ability to develop and maintain effective working relationships at all grades, including with the senior leadership of the Transformation and Technology Directorate who are a key partner.</p><p>Deliver an effective risk-based approach to manage security of HMLR information, including the Land Register by working across the Protective Security, Information Security Assurance and Cyber Security domains.</p><p>Lead the management of Cyber security risks including a review of cyber controls.</p><h4>Person specification</h4><p>To be successful in this role you will have the technical skills:</p><ul><li>CISSP (or equivalent)</li><li>Level 3 Security Management Qualification (or equivalent)</li><li>A working knowledge of information security principles, standards or frameworks (for example, ISO 27001).</li><li>Familiarity with practical risk assessment approaches and how to apply them to different scenarios.</li><li>An understanding of how to assess whether security measures are proportionate and effective.</li></ul><p>You will have experience of:</p><ul><li>Managing complex cyber security assurance programmes at a strategic level. </li><li> Problem solving in a complex environment, across multiple stakeholders demonstrating significant judgement and the highest briefing standards, both written and face to face.</li><li>Undertaking audit and assurance activity, for example GovAssure.</li><li> Engaging, advising and influencing at all levels of an organisation, including senior managers and proven leadership skills in challenging and complex environments. </li><li>Working with community, considering the impact of your decisions in the broadest of settings. </li><li>Forming excellent relationships at all grades within your department and with the wider security community and the UK Intelligence Community. </li><li>Managing a complex and diverse workload, drawing on multiple teams to complete tasks. </li><li>Contributing to policy development through research and analysing issues, identifying potential issues and determining processes and procedures for policy implementation. </li><li>Delivering effectively to deadlines, maintaining focus in challenging situations and adapting to find solutions that meet the needs of stakeholders.</li><li> Strong leadership and people management, including the ability to get the best outcomes with people you work with.</li></ul><p>(Note: These skills reflect the competencies for the Head of Cyber Security role, as defined within <a href="https://www.gov.uk/government/publications/the-government-security-profession-career-framework" target="_blank">The Government Security Profession career framework.</a> in order to qualify under the Government, Digital and Data Framework. </p><p>Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable. This will not be tested during the application or interview process.</p><p>The role will require travel to other HM Land Registry offices, including over-night stays and to London once a quarter. </p><p>For more information about the role and the full Person Specification, please see the attached Candidate Pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Seeing the Big Picture</li><li>Communicating and Influencing</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £66,200, HM Land Registry contributes £19,178 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong> We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong> We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong> We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong> We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p>You can find <a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank"> more information on our rewards package on our website.</a></p><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>How to Apply</strong></p><p>We are working with our recruitment partner (Inspire People) for this campaign. </p><p>Please submit your CV​ through the Inspire People’s website link:</p><p><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmlr.inspirepeople.net%2Fjobs%2Fhead-of-cyber-security%2F&amp;data=05%7C02%7Cannie.roberts%40landregistry.gov.uk%7C8beed2de3ea44c6b3d9108de4e9bc880%7C236309a8284b4e57a7b3fc767736f69d%7C0%7C0%7C639034628486021386%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=VbL5xpS1bpuS8zkvdnCGh56VZoLfRU4p2%2FXyEskTcVo%3D&amp;reserved=0" target="_blank">https://hmlr.inspirepeople.net/jobs/head-of-cyber-security/</a></p><p>Your CV will need to outline how you meet all the <strong>Technical Skills and Essential Experience</strong></p><p>Inspire People will assess your CV and compile a longlist of applications for HM Land Registry to sift.</p><p>If you progress through this stage, you will be asked to complete a short, pre-recorded video with Inspire People on the essential experience, details will be provided on invitation. HM Land Registry will then sift these applications.</p><p>If successful at shortlisting stage, you will be invited to attend a virtual, blended interview and deliver a pre-prepared presentation. Details will be provided on invitation to interview. The blended interview will test the Experience, Behaviours and Technical skills listed in the Candidate Pack</p><p>Candidates can refer to notes within their video interview but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. </p><p>If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application</p><p><strong>Security</strong></p><p><strong>The post will require a Developed Vetting (DV) Check and will therefore be subject to further background checks, including meeting the UK minimum residency requirement of 10 years. Further details of the process and checks can be found here: </strong><br><strong><a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#developed-vetting-dv" target="_blank">National security vetting: clearance levels - GOV.UK</a></strong></p><p><strong>Visa Sponsorship</strong></p><p>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role <strong>does not</strong> meet that category, and <strong>we will not sponsor a skilled worker visa</strong>.</p><p>You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Alison Whitehead - Inspire People</li><li>Email : <a href="mailto:alison@inspirepeople.net" target="_blank">alison@inspirepeople.net</a></li><li>Telephone : 020 7871 8555</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:alison@inspirepeople.net" target="_blank">alison@inspirepeople.net</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcwNzYmdmVyaWZ5PTI5NGYyZjdmM2Y1MjM3MmUwMjJhOWUzNDI2ZGM2ZTY4" target="_blank">Head of Cyber Security (2nd Line) - Candidate Pack Opens in new window</a> (pdf, 2112kB)<h4>Share this page</h4><ul><li><a href="#">Print</a>$(document).ready(function(){$('#print_button').show();});</li><li><a href="mailto:?subject=I%20would%20like%20to%20share%20Head%20of%20Cyber%20Security%20%282nd%20Line%29%20%28reference%20%3A%20443483%29%20with%20you&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk" target="_blank">Email</a></li><li><a href="https://mail.google.com/mail/u/0/?view=cm&amp;source=mailto&amp;body=I%20have%20found%20this%20opportunity%20on%20Civil%20Service%20Jobs%20and%20thought%20you%20might%20be%20interested.%0D%0A%0D%0ACheck%20it%20out%20by%20clicking%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874.%20%0D%0A%0D%0AIf%20you%20are%20interested%20in%20a%20career%20in%20the%20Civil%20Service%20you%20can%20search%20for%20opportunities%20at%20https%3A%2F%2Fwww.civilservicejobs.service.gov.uk&amp;su=I%20would%20like%20to%20share%20Head%20of%20Cyber%20Security%20%282nd%20Line%29%20%28reference%20%3A%20443483%29%20with%20you" target="_blank">Gmail</a></li><li><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874" target="_blank">Facebook</a></li><li><a href="https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.civilservicejobs.service.gov.uk%2Fcsr%2Fjobs.cgi%3Fjcode%3D1982874" target="_blank">LinkedIn</a></li></ul><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a><a href="http://civilservicecommission.independent.gov.uk/" target="_blank"></a><a href="https://www.gov.uk/government/collections/disability-confident-campaign" target="_blank"></a>

HM Land Registry

Head of Cyber Security (2nd Line)

<h4>Job summary</h4><p>The Head of Service Delivery, Customer Service, is a senior leadership role, responsible for providing visible and empowering leadership across multi-site service operations. The post holder will work closely with Service Delivery and Customer and Strategy Leadership teams to deliver efficient, high-quality customer focused service ensuring that the organisation meets its service standards and customer satisfaction targets.</p><p>Passionate about people and public service, the individual will be accountable for the delivery of high quality customer service across all contact points, including customer support centres and complaints resolution teams. The successful candidate will champion customer satisfaction, drive continual improvement initiatives, and foster a culture of excellence through effective coaching and leadership. This role directly supports the HMLR 2025 strategy of creating easy services for everyone. The Head of Customer Service will champion initiatives that streamline processes, enhance service efficiency, and ensure that every customer touchpoint reflects a commitment to excellence and inclusivity.<br><br>This is a prime opportunity for an experienced customer service leader to shape customer experience and drive service excellence in a multi-site hybrid environment. The Head of Customer Service plays a vital role in defining the organisation’s reputation by delivering effective, customer-centric solutions.<br><br>Success in this position requires strong stakeholder engagement skills, influence at all organisational levels, and a dedication to high service quality and accessibility.</p><p>Check out the video below to see what it is like working for our Service Delivery directorate.</p><h4>Job description</h4><p>The successful candidate will embed a culture of empowerment through a coaching approach to leadership, driving high performance, operational excellence, and strong leadership capability across the service. They will deliver improved outcomes for customers by ensuring effective performance across Customer Support Centres, Complaints, and Resolution Teams, promoting customer focus and continuous improvement at every opportunity.</p><p>They will champion innovation and efficiency by evolving the customer support framework, leveraging technology and customer insight, and enabling teams to identify and implement creative solutions to service delivery challenges.</p><p>Working collaboratively with multi-disciplinary teams, they will design and deliver services that meet customer needs, ensuring performance against agreed Key Performance Indicators and Critical Success Factors. They will provide clarity and leadership through organisational change, supporting colleagues through transformation while maintaining service standards and adopting best practice and industry developments.</p><p>The successful candidate will collaborate effectively with senior leaders and stakeholders, using data and business intelligence to drive measurable improvements and influence service design, whilst creating an environment that supports capability development, talent management, and succession planning, fostering high-performing teams across multiple sites.</p><p>They will align strategies and policies with organisational objectives and customer needs, advocate for the customer voice in service improvement initiatives, and ensure robust governance and accountability by setting and monitoring Service Level Agreements and Key Performance Indicators, while managing budgets and resources to deliver value for money.</p><h4>Person specification</h4><ul><li>Proven experience in a large multi-site and channel contact centre management, including complaint teams, demonstrating delivery of improved customer-focused outcomes. </li><li>Delivery of an improved customer experience at an organisational level</li><li>Proficient in analysing the Voice of the Customer; data, identifying trends, and using insights from customer feedback, complaints, and service metrics to drive evidence-based improvements and inform service enhancements</li><li>Ability to lead a high-performing culture and inspire teams to embrace new ways of working and continuous improvements. </li></ul><p>Due to the nature of the role regular travel to other HM Land Registry offices will be required, including some overnight stays. </p><p>Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.</p><p>For more information about the role and the full Person Specification, please see the attached Job Description.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Leadership</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £75,731, HM Land Registry contributes £21,939 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.</p><ul><li><strong>We have integrity </strong>– we value honesty, trust and doing the right thing in the right way.</li><li><strong>We drive innovation </strong>– we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong>We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong>We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<p>To apply, you will need to complete the short application form and copy and paste your CV onto the online application form detailing your qualifications and work history.</p><p>Your CV will be assessed against the essential experience criteria detailed in the attached Job Description.</p><p>The Personal Statement section (in no more than 1,000 words) should be used to outline your wider skills and experience for the role and detail how you meet the essential experience criteria listed below:</p><ul><li>Proven experience in a large multi-site and channel contact centre management, including complaint teams, demonstrating delivery of improved customer-focused outcomes. </li><li>Delivery of an improved customer experience at an organisational level</li><li>Proficient in analysing the Voice of the Customer; data, identifying trends, and using insights from customer feedback, complaints, and service metrics to drive evidence-based improvements and inform service enhancements </li><li>Ability to lead a high-performing culture and inspire teams to embrace new ways of working and continuous improvements. </li></ul><p>In the event of a high volume of applications for this vacancy, an initial sift will be conducted on your CV and a full sift only carried out on those applications that pass the initial sift stage.</p><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at shortlisting stage, you will be invited to attend a face to face interview at one of our HMLR offices and deliver a pre-prepared presentation, from week commencing 26th January 2026. Further details will be provided on invitation to interview.</p><p>The blended interview will assess the essential experience and behaviours listed in the Job Description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">strengths questions</a> is to reflect on what you identify as your own personal strengths, and your preferred ways of working.</p><p>Please note that we will not be testing any of the desirable criteria throughout this process.</p><p>Candidates may refer to notes within their interview, but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p><strong>Visa Sponsorship</strong></p><p>Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role <strong>does not </strong>meet that category, and <strong>we will not sponsor a skilled worker visa.</strong></p><p>You must ensure you have the appropriate right to work in the UK before applying. </p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Emma Ellis</li><li>Email : <a href="mailto:Emma.Ellis@landregistry.gov.uk" target="_blank">Emma.Ellis@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY0OTQmdmVyaWZ5PTU3NjhlZjk0MGRkMWNlYjk1ZDhmMjkxZWJhMjAxNzNi" target="_blank">Head of Service Delivery - Customer Service Opens in new window</a> (pdf, 154kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY0OTUmdmVyaWZ5PWYyZjQ1YWVjNTFlM2NkNmEyZDM1MzY4YzFiNWY4ZGVj" target="_blank">Service Delivery Candidate Pack 2026 Opens in new window</a> (pdf, 1677kB)

Head of Service Delivery - Customer Service

<h4>Job summary</h4><p>Have you completed the 2nd year of a relevant IT-related degree programme by the start date September 2025 and are you looking for a placement year in industry? If so, we would love to hear from you. </p><p>HM Land Registry (HMLR) are looking for four enthusiastic undergraduates to join a forward thinking organisation that recognises talent and encourages personal development. </p><p>It's an exciting time to join us as we continue on a major digital transformation programme. Our existing software systems form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales.</p><h4>Job description</h4><p>You will be joining HM Land Registry in September 2026, for a 12 month placement within our Transformation and Technology directorate in the vibrant, waterfront city of Plymouth. There are four posts available for a Junior DevOps Engineer, Infrastructure Engineer Server Management, Infrastructure Engineer Security and Infrastructure Engineer Databases. </p><p><strong>Main duties: </strong></p><ul><li>Provide technical support for maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community.</li><li>Assist in the planning and management of technical changes related to your IT Operations specialism.</li><li>Pro-actively support live services. Taking the responsibility for the resolution of live incidents or escalation, as appropriate. Support continuous enhancements to live services and systems to prevent service outage.</li><li>Take responsibility for assimilating and developing own knowledge base, keeping up to date with emerging technologies and sharing this across the wider infrastructure community.</li><li>Produce and maintain technical team documentation.</li><li>Share knowledge and experience with others, in line with the continuous improvement agenda and to help build capability within the IT Operations Practice</li></ul><p><strong>What will you get from us?</strong><br><br>A year tailored to meet your development needs and experience in a variety of different areas. We will work with you to ensure that you get the most out of your time working with us. We will support your development aspirations and offer flexibility in your working week, to enable you to achieve a positive work life balance.</p><p>HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to typically spend at least 60% of their working time in the office. Please note in the training period, for the first 2 to 4 weeks, it will be expected that you spend 100% of your time in the office. </p><p>Please see the attached candidate pack for further information.</p><h4>Person specification</h4><p>You must have completed the 2nd year of a relevant (IT-related) degree programme by the start of September 2026 and are looking for a placement year in industry. </p><p>You have the following Essential Experience: </p><ul><li>Effective communication skills, including ability to interact and build working relation with engineers and other stakeholders.</li><li>Technical information gathering, analysis and problem solving.</li></ul><p>Please refer to the Desirable Technical Skills required for the role you are applying for. </p><p>Please note that these posts are not available for those that have completed a Masters degree. </p><p>For more information about the role and HMLR, please see the attached candidate pack.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Delivering at Pace</li><li>Working Together</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Please see 'Essential Technical Skills' under each job description</li></ul><h4>Benefits</h4>Alongside your salary of £32,114, HM Land Registry contributes £9,303 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p>Please cut and paste an anonymous CV into the online application form and include your qualifications and career history. </p><p>You will be asked to complete a personal statement (in no more than 1000 words). This will be used to provide details of how you meet the 'Essential Experience' criteria listed under each description</p><p><strong>Essential Experience </strong><strong>Infrastructure Engineer </strong><strong>Criteria</strong><strong>: Security, Databases, Server </strong><strong>Management </strong>​</p><ul><li>An interest in learning how IT operating systems, IT security, databases or programmes work​</li><li>Coding experience, whether from university, personal projects or self-teaching, along with a passion for solving problems. ​</li><li>Testing ideas and working with others and being open to learning ​</li><li>Developing technical skills​</li><li>An interest in Operating Systems i.e. Windows, Linux​</li></ul><p><strong>Essential Experience </strong><strong>Junior DevOps Engineer </strong><strong>Criteria</strong>​</p><ul><li>Experience of programming skills (e.g. Python, PHP, Ruby, Java)​</li><li>Basic knowledge of using Linux operating systems​</li><li>Awareness and interest in working in a DevOps environment.​</li><li>Awareness of Cloud Hosting provider and understanding the benefits they provide</li></ul><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by 23:55 on Monday 2 February 2026.</p><p>The sift will take place once we have received your application and if successful at shortlisting stage, you will be invited to attend a blended interview, in our Plymouth office. Interviews will take place shortly after shortlisting stage. </p><p>The blended interview will assess your technical skills, essential experience and strengths associated with the role. We want to hear your first, unrehearsed, natural response to the strength questions, and so we don’t advertise which strengths are being tested. The best way to prepare for <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">strengths questions</a> is to reflect on what you identify as your own personal strengths, and your preferred ways of working.<br><br>Candidates may refer to notes within their interview but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.<br>If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information" target="_blank"> find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Chris Hatton</li><li>Email : <a href="mailto:christopher.hatton@landregistry.gov.uk" target="_blank">christopher.hatton@landregistry.gov.uk</a></li><li>Telephone : .</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzYwMjQmdmVyaWZ5PWYzYzdmODIyYzFlZjBmODY5ZGNjM2M2ZjEyMDNiYjMxJnJlcXNpZz0xNzY2NDY1NTAzLTQzN2Y1NDYzNTVlYzBiOTUwYzk4NmJlOGU3MWQ0NDNiYTFmYzA1NDI=" target="_blank">Student Placement Candidate Pack Opens in new window</a> (pdf, 2744kB)

IT Ops Student Placement

<h4>Job summary</h4><br><p>Supporting the Head of Performance Analysis and Senior Performance Analysts, you will be involved in HM Land Registry's (HMLR) leading digital transformation projects. You will be part of a highly skilled analytical team that provides data, analysis and insight to a wide range of stakeholders.</p><h4>Job description</h4><h4><strong>Role Overview</strong></h4><p>In this role, you will draw on your knowledge and experience of analytical techniques to identify, source and analyse the most appropriate data, providing clear, actionable insight that informs decision-making. You will present your findings both within the team and, importantly, to digital product teams and a range of stakeholders to support the effective development of digital services.</p><p>You will contribute to the creation of performance measurement frameworks for product development teams, supporting informed decisions throughout each product’s lifecycle. Working alongside Senior Performance Analysts, you will help shape and influence the “what does good look like” agenda and support the identification and application of meaningful KPIs.</p><p>Attendance at meetings and conferences across the HMLR estate and at other locations will be a feature of this role, including occasional overnight stays. You will need to be flexible with your working hours to meet business requirements.</p><p>HMLR expect everyone to spend at least 60% of their working time in the office. Success in this role is not defined by the hours worked so we can consider a range of working hours and patterns.</p><h4><strong>About the Team</strong></h4><p>You will gain in-depth knowledge of HM Land Registry’s processes and digital products, developing expertise in how the organisation operates. This understanding, combined with your analytical capability, will enable you to work collaboratively with colleagues across professions including data science, user research, account management and customer insight.</p><h4><strong>Key Responsibilities</strong></h4><ul><li><p>Identifying, sourcing and analysing appropriate data using robust analytical techniques.</p></li><li><p>Communicating findings clearly and confidently to digital product teams and key stakeholders to support evidence-based decision-making.</p></li><li><p>Supporting the development of performance measurement frameworks that guide product decisions across the lifecycle.</p></li><li><p>Working closely with Senior Performance Analysts to influence the development and application of meaningful KPIs.</p></li><li><p>Developing high-quality data visualisation skills using Power BI.</p></li><li><p>Enhancing your presentation skills alongside senior colleagues to deliver insight effectively to non-analytical and non-technical audiences.</p></li></ul><h4><strong>Why Join Us?</strong></h4><p>This role offers the opportunity to champion the use of data and analysis in driving digital transformation across HMLR. You will contribute to high-profile areas of work, providing high-quality analytical insight to senior leaders and helping to ensure our services deliver real value for users and the public.</p><p>For more information about this role, please see attached candidate pack. </p><h4>Person specification</h4><p>To be successful in this role, you will need to demonstrate the following throughout the recruitment process.</p><p><strong>Essential Technical Skills and Qualifications:</strong></p><ul><li>Degree in a numerate subject (including, but not limited to maths, physics or engineering) or substantial, relevant work experience.</li><li>Experience of developing (often innovative) high quality data visualisation and analytical/modelling insights in support of operational decision-making in a delivery organisation, with an understanding of analytical/modelling techniques and data manipulation, data cleansing and quality assurance.</li></ul><p><strong>Essential Experience:</strong></p><ul><li><strong>Undertaking analysis and providing insight</strong>: Has experience of applying a range of techniques to analyse data and provide insight.</li><li><strong>Communicating analysis and insight</strong>: Can turn complex data into compelling, clear and actionable stories. Has communicated negative and positive information to stakeholders of a range of seniority. Can use and is willing to learn Power BI.</li><li><strong>Performance measurement:</strong> Experience of determining which performance measurements are appropriate, with guidance from more experienced colleagues.</li><li><strong>Using appropriate data</strong>: Has experience of specifying and setting data collection systems and ensuring quality of others’ analysis.</li></ul><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Managing a Quality Service</li><li>Delivering at Pace</li></ul><h4>Benefits</h4>Alongside your salary of £39,849, HM Land Registry contributes £11,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>#WeAreHMLR</p><p>At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.</p><p>We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits. </p><ul><li><strong>We have integrity</strong> – we value honesty, trust and doing the right thing in the right way.</li><li><strong>We drive innovation</strong> – we are forward-thinking, embrace change and are continually improving our processes.</li><li><strong>We are professional</strong> – we value and grow our knowledge and professional expertise.</li><li><strong>We give assurance</strong> – we guarantee our services and provide confidence to the property market.</li></ul><p><a href="https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you" target="_blank">https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p>Please attach an anonymous CV when prompted and be sure to cover the essential technical skill which has been provided:</p><ul><li>Degree in a numerate subject (including, but not limited to maths, physics or engineering) or substantial, relevant work experience.</li></ul><p>The personal statement section (in no more than 500 words) must be used to provide details of how you meet the essential technical criteria listed below: </p><ul><li>Provide examples of how you have used analytical and/or modelling techniques to support operational decision-making. </li></ul><p>Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 23:55pm on the advertised date.</p><p>The sift will take place shortly after the closing date. If successful at the shortlisting stage, you will be invited to attend a blended interview via Microsoft Teams. You will be asked to deliver a short presentation as part of the interview. Full details will be provided in to those successful at sift to support your preparation.</p><p>The blended interview will assess the behaviours and experience listed in the candidate pack. <br><br>Candidates may refer to notes within their video interview but they should be used as a prompt only.</p><p>HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.</p><p>You can <a href="https://www.gov.uk/government/publications/hm-land-registry-job-applicant-personal-information?_ga=2.124788874.1062660723.1726825734-1074528045.1700830133" target="_blank">find more information on how we use your personal data on our website.</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lee Greenhill</li><li>Email : <a href="mailto:Lee.Greenhill@landregistry.gov.uk" target="_blank">Lee.Greenhill@landregistry.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a></li></ul><h4>Further information</h4>If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email <a href="mailto:hrresourcingteam2@landregistry.gov.uk" target="_blank">hrresourcingteam2@landregistry.gov.uk</a> in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: <a href="http://civilservicecommission.independent.gov.uk/making-complaint/" target="_blank">http://civilservicecommission.independent.gov.uk/making-complaint/</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzUzODUmdmVyaWZ5PTA3NTIyMWUwNWUyMDlkZDdlNDIwZDk1ZDBlOTJjM2U0JnJlcXNpZz0xNzY1ODU4OTIyLWJiZDI1ODVlMTM0NWI5ZGNhNDRmNmI2MTllZjAwOGUyYmQzNzI0MDc=" target="_blank">Candidate Pack Opens in new window</a> (pdf, 1254kB)

4 Jobs in Devon