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ARC Rapid Response Worker

Hertfordshire County Council

Hertfordshire County Council logo

Welwyn Garden City (On-Site)

Permanent, Full time

No DBS check required

£29,269 progressing to £32,076




Job Title: ARC Rapid Response Worker
Starting Salary: £29,269 progressing to £32,076 per annum plus 6% market enhancement - Pay Increase pending
Hours: 37.0
Location: Welwyn Garden City
Contract Type: Permanent
Directorate: Childrens Services

About the team

We are seeking a dynamic individual with the ability to "think on their feet", manage risk and deliver creative interventions to come and join us in our Rapid Response part of ARC Services.

Our Rapid Response Team is part funded by the NHS so we work in partnership with our health colleagues, and liaise closely with the police to support families in crisis.

About the role

We aim to ensure that families receive appropriate, joined up and timely interventions, when they need it most and as such you will need to be flexible and work on a rota system, covering some unsociable hours, weekends, evenings and bank holidays, as well as some regular office-based hours.

Shift hours include 4:30pm - midnight, 9:30am - 5pm and occasional mid shifts to cover activities etc. There may also be a requirement to sleep in at our residential home to support young people that we offer overnight stays to.

This role includes a 6% MUSHA payment due to unsociable hours.

In return you will be supported to develop your professional knowledge and skills through supervision, training and other development opportunities in areas relevant to the work of the ARC, specifically in working with complex trauma.

No two days are the same; they can range from supportive phone calls to families, working alongside the police to deescalate a situation, supporting a young person home from hospital, to running group activities for the young people including geocaching, bike rides, festive events, sporting activities, arts and crafts.

Our team is diverse, with a rich range of experiences and specialisms, along with a passion for supporting families at risk of breakdown.

About you

Essential:
  • Experience of working with children and/or families
  • Trauma informed outlook
  • Full UK manual driving licence and access to a vehicle
  • Ability to record concise detailed reports
  • Experience in competently using Microsoft packages
  • Ability to remain calm under pressure.
Desirable:
  • A NVQ Level 4 in Residential Care Qualification is desirable however if you don't have this we will fund and support you getting this. You will attend your taught college days during your working time to assist your studies.



This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:

Job profiles - Health and social care



This role is suitable for those that do not want a mundane, repetitive job with the ability to adapt to whatever is required on the day.

To hear more about this opportunity please contact Joanne Harris on 07812 271044 for an informal discussion about the role.

Interview Date: w/c 2nd September 2024

Benefits of working for us


How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
,{"title":"Additional information","content":"
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Closing date: Wed 21/08/2024 at 01:00
Job reference: HCC25453
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