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Subsidy officer - Housing benefits
London (On-Site)
Permanent, Full time
No DBS check required
£35,000 - £39,999
FULLTIME
Salary: £39,336
Grade: Level 3, Zone 2
Location: 5 Pancras Square, London, N1C 4AG
Contract type: Permanent
Hours per week: 36, Full Time
Closing date: Sunday 1st September 2024; 23:59
About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. We’re not just home to UK’s fast-growing economy, but to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.
What You'll Be Doing/ How You'll Be Involved
The role exists to assist the Senior Subsidy Officer and the Housing Benefits Service Manager to ensure the timely and accurate subsidy claims both directly through the claims themselves and being a key lead with internal and external auditors, as well as indirectly through various quality assurance pieces of work you will do throughout the year.
For around 3 months of the year, the successful candidate will be carrying out tasks that support the annual Subsidy claim audit. The other 9 months of the year will concentrate on identifying risks and errors, and working with the Policy & Training team to implement any risk mitigating activities.
Your existing extensive housing benefits knowledge and experience (ideally also in a subsidy related role), along with ensuring you keep up-to-date knowledge of changes to legislation or case law alongside your excellent IT skills to test out changes to software needed to implement local and national changes to Housing Benefit and Council Tax Reduction schemes are critical to being successful in this position.
In addition to the subsidy related duties around minimising losses through timelines and corrective / preventative action with your peers in the service you will also form part of the process responsible for ensuring access to DWP data through the core Civica system or things like Spotlight are restricted in line with both DWP and Camden IT protocols.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10443787/file/document?inline
All About you
To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.
The successful candidate will have existing multi years’ recent experience in a Housing Benefits service, ideally also in a subsidy role. Your excellent analytical and numerical skills mean you can interpret both legislation and data to spot issues and your problem-solving skills mean you can use your knowledge and experience to deliver effective solutions to changes required. Civica experience is also preferred.
You will have excellent communication skills you can bend and flex dependant on your audience which may range from vulnerable residents to internal and external stakeholders such as housing; audit; DWP; Councillors; peers from other local authorities; etc.
As a key function of the role is around protecting the Council around losses in subsidy, your role is key both in terms of the monitoring and submission of returns in a timely fashion as well as ensuring any issues are addressed such as changes to procedures, identifying quality issues by your peers (group training or individual coaching), identifying best practice (internally and externally) and exploring changes to software needed to ensure timely and accurate assessment of Benefits.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit camdenjobs.co.uk/staff-benefits' for more details.
Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.