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We are passionate about what we do, and we will work resourcefully and creatively as one team, going the extra mile to improve the lives and homes of our customers.</p>\n<p>As a Housing Options Advisor, you will be responsible for providing a professional, customer orientated service to individuals who may be homeless or threatened with homelessness. You will work with colleagues across the Housing Service to provide advice on the housing options available and you conduct enquiries into homeless applications ensuring that the Council is fully compliant with statutory homelessness duties under Part 7 of the Housing Act 1996.</p>\n<p>This is a career graded post and candidates will be assessed against both the essential criteria requirements for both Grade F and Grade G detailed in the Person Specification. Candidates will only be considered as appointable to the Grade G position if they fulfil the essential criteria requirements, as detailed below, for both Grade F and Grade G. Candidates who are only able to demonstrate that they meet the Grade F requirements, will have the opportunity to progress to a Grade G through training and develop in post and upon being able to demonstrate they meet the Grade G requirements.</p>\n<p> </p>\n<p><strong>Main Responsibilities:</strong></p>\n<p>Conduct interviews and assessments in line with the Councils’ statutory duties under Part 7 of the Housing Act 1996 (as amended) and write robust statutory S184 homelessness decision letters.</p>\n<p>Carry a caseload of homelessness prevention and relief cases and create Personalised Housing Plans to take reasonable steps to prevent or relieve homelessness, or the threat of homelessness.</p>\n<p>To advise clients on full range of housing options to solve their housing problem, including negotiating with private sector landlords; conciliating between family members and friends to prevent exclusions; identifying suitable move-on options.</p>\n<p>Carry out income and expenditure assessments to access affordable housing options and identify areas where income can be maximised, or expenditure reduced.</p>\n<p>Develop effective working relationships with colleagues both within Tunbridge Wells Borough Council and external partners, service users, landlords as well as voluntary and other housing organisations.</p>\n<p>Be the team lead in specific areas such as domestic abuse, ex-offender, care leavers, mental health or substance misuse.</p>\n<p><strong>About you:</strong></p>\n<p>You should have experience of working in a front-line in a housing environment and able to provide a full range of advice on housing options to prevent and relieve homelessness, including being able to make legally robust statutory decisions.</p>\n<p>Educated to A Level (or equivalent) at grades A to C, or equivalent grading, or demonstrable experience of working within housing options and homelessness.</p>\n<p>Excellent understanding of Housing legislation including the Housing Act 1996 as amended by the Homelessness Act 2002, and the Homelessness Reduction Act</p>\n<p>A good understanding of the welfare benefit system and welfare reform changes</p>\n<p>Excellent influencing and negotiation skills - for example, when working with landlords to prevent evictions</p>\n<p>Ability to work in a team and develop effective and supportive relationships with colleagues.</p>\n<p><strong>In return we offer you:</strong></p>\n<ul>\n<li><strong>22 Days Annual Leave (Grade F) / 24 Days Annual Leave (Grade G), plus bank holidays.</strong></li>\n<li><strong>Membership to Local Government Pension Scheme with 19.7% employer contribution</strong></li>\n<li><strong>Career development and training opportunities</strong></li>\n<li><strong>Access to eye care vouchers and VDU Glasses</strong></li>\n<li><strong>Cycle to Work Scheme</strong></li>\n<li><strong>Access to EAP Services 24/7</strong></li>\n</ul>\n<p> </p>\n<p>To find out more take a look at the Job Description and Person Specification below. <strong>Applicants must be able to demonstrate all essential requirements as listed in the job profile.</strong></p>\n<p>For an informal discussion about this post, you can contact Sabrina Goacher, Housing Options Team Leader, on 01892 554417 or <a href=\"{{SIGN-IN-REQUIRED}}\">sabrina.goacher@tunbridgewells.gov.uk</a></p>\n<p>Our competency framework describes what's expected from our employees in terms of attitudes and behaviors. To view our core competencies, click <a href=\"{{SIGN-IN-REQUIRED}}\">here</a></p>\n<p>To stay up to date with our latest vacancies and what it’s like to work here you can follow us on twitter @TWBC_Jobs and LinkedIn @TWellsCouncil</p>","shortDescription":"","jobType":"Housing","employerType":"Local Government","howToApplyText":"<p>We only accept online applications. If you require access to a computer and/or the internet, you can use our facilities free of charge at The Amelia Scott. Please call ahead to book an appointment Tel. 01892 554171.</p>\n<p> </p>\n<p>Please follow the link below to submit your application.</p>\n<p> </p>\n<p><strong>Equal Opportunities</strong></p>\n<p> </p>\n<p>Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.</p>\n<p> </p>\n<p><strong>Safeguarding</strong></p>\n<p> </p>\n<p>The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.</p>","employer":"Tunbridge Wells Borough Council","employerId":"b74ef8aa-748f-4f74-b5b0-3fde3e520c57","department":"","departmentId":"","location":"Tunbridge Wells - Town Hall","locationHierarchy":[{"types":["postal_code"],"value":"TN1 1RS"},{"types":["locality","political"],"value":"Royal Tunbridge Wells"},{"types":["postal_town"],"value":"Tunbridge Wells"},{"types":["administrative_area_level_2","political"],"value":"Kent"},{"types":["administrative_area_level_1","political"],"value":"England"},{"types":["country","political"],"value":"United Kingdom"}],"locationType":2,"salaryDescription":"Career Grade F-£30,077 / G-£33,535","salaryFrom":30077,"salaryTo":33535,"exactSalary":null,"salaryFrequency":"year","workingPatterns":[1],"workingHoursDescription":"(12 Month FTC)","contractType":2,"dbsCheckRequired":true,"dbsType":2,"publishDate":"2024-08-15T14:12:00.000Z","expirationDate":"2024-09-15T22:55:00.000Z","applicationMethod":1,"applicationUrl":null,"documents":[{"fileId":"2cf78178-bb3f-4ad9-bd07-67a821528c79.pdf","fileName":"JD_-_Housing_Options_Advisor.pdf"},{"fileId":"0d734da3-2f10-40c7-ab62-3eb1e9095921.pdf","fileName":"PS_-_Housing_Options_Adviser_Career_Grade_F-G_August_2024.pdf"}],"logoUri":"https://www.jobsgopublic.com/logos/logos/2a3cc880-3a19-46f6-b6c8-7a5c7eab9ffc.jpg","awardLogoUris":[],"canonicalUrl":"https://www.jobsgopublic.com/jobs/f2b2187b-45ce-44b0-842f-954a652c9188","createdDate":"2024-08-15T14:12:45.000Z","applicationFormName":"","onHold":false,"expired":false,"featuredJob":false,"featuredJobRefreshed":false,"enhanced":false},"dataUpdateCount":1,"dataUpdatedAt":1725863678556,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["jobDetails","f2b2187b-45ce-44b0-842f-954a652c9188"],"queryHash":"[\"jobDetails\",\"f2b2187b-45ce-44b0-842f-954a652c9188\"]"},{"state":{"data":[{"jobId":"5986a8d7-a55f-46e4-9a97-8d461d033109","jobTitle":"Building Safety Case Manager","employerName":"Brent Council"},{"jobId":"21c05b47-d9d6-4328-ab26-1cd0007c4455","jobTitle":"Clerk of Works: Retrofit and New Homes","employerName":"Winchester City Council"},{"jobId":"1717b6e4-fa75-43c8-b4c9-e454ac764ac3","jobTitle":"Negotiator","employerName":"Brighton & Hove City Council"}],"dataUpdateCount":1,"dataUpdatedAt":1725863678545,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["similarJobs","f2b2187b-45ce-44b0-842f-954a652c9188"],"queryHash":"[\"similarJobs\",\"f2b2187b-45ce-44b0-842f-954a652c9188\"]"}]}