Canary Wharf, London (Hybrid)
Permanent, Full time
Enhanced DBS check required
£29,244 up to £38,992 dependent upon experience
We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
We are at the cutting edge of the exciting and ever-changing aviation environment. Never standing still our work includes diverse activities such as:
- Driving world-class safety standards.
- Managing security risks, safeguarding passengers, and the general public.
- Minimising the environmental impact of aviation on local communities.
- Running the ATOL holiday financial protection scheme.
- Making sure consumers have choice and protection when they fly.
The Role
Identifying and managing risks to consumers from firms who are trading in breach of consumer protection legislation, including the ATOL Regulations.
Core Accountabilities
- Conducting reviews, inspections, and audits as part of a programme of effective regulatory oversight of businesses who make available flight accommodation to consumers in the UK.
- presenting evidenced based recommendations to senior managers and lawyers.
- ensuring appropriate enforcement action is carried out, ranging from the provision of education/ training to being actively involved in the process for refusing or taking someone’s licence away or the prosecution of a business for unlawful trading.
- acting as a subject matter expert in respect of the enforcement of ATOL regulatory requirements, as well as other general consumer protection legislation.
- co-operating with other areas of Consumers and Markets Group/ CAA, as well as external organisations and other regulators or enforcement bodies, to achieve optimum level of oversight and regulation.
About You
If you have a compliance/ enforcement background (preferably at a regulator) or an internal audit/ audit background, have a high attention to detail and have a passion for protecting consumers, then this is a fantastic opportunity.
To be considered for the role you must have:
• Experience in carrying out inspections/ audits, preferably in a regulatory enforcement or assessment context.
• Understanding of regulatory policy or legal frameworks, preferably in an aviation or consumer protection environment.
• Strong written and verbal communication skills with a proven track record of interpreting complex information and producing easily understandable communications, using standard IT packages such as Word, Excel and PowerPoint.
• A methodical, analytical, and detail-focussed approach to the administration, analysis, and evidencing of a case.
• Effective relationship management and influencing capability with an open, diplomatic, and respectful approach to dealing with people.
What Can We Offer You?
You’ll be working within a great team and will benefit from a supportive working environment. We build a friendly atmosphere and have a genuine skills diversity across our team (technical experts, regulatory experts, auditors). We’ll assist you in being able to take pride in producing your best work.
This role will give you the opportunity to develop your investigative skills and broaden your experience of different regulatory approaches, as well as build relationships with internal and external stakeholders.
The role offers variety as in addition to desk based reviews of tour operators’ compliance, there will be visits to businesses to carry out reviews of their processes and procedures.
If you are a person for whom the idea of equality and fairness are a key part of your personality and are driven towards doing the right thing for consumers, then this is an excellent opportunity for you.
Additional Information
For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.
To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.
If you do not meet these requirements, we may not be able to accept your application.
For more information on BPSS clearance please visit - BPSS clearance
The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.
Inclusive Recruitment
We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.
Working With Us
We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.
We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.
We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!
Our Values
Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here
Closing Date: 26th September 2024
Interview Date: w/c 7th and 14th October 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
No recruitment agencies please.
