field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

<h4>Job summary</h4>Please refer to Job Description<h4>Job description</h4><p><strong>Job Title: Facilities Manager </strong></p><p><strong>About us</strong></p><p>HM Courts &amp; Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.</p><p><strong>About the role</strong></p><p>The Facilities Manager is responsible for oversight of the Facilities Management (FM) and Security service contract provision within a defined portfolio of properties, supporting the wider business objectives of HMCTS and developing a fit for purpose, safe, secure, and modern sustainable Estate.</p><p>The role is established to provide a remote support function to HMCTS colleagues by performance managing service providers appointed through fixed term-contract arrangements and deliver a high level of personalised care to our customers, stakeholders and court and tribunal users.</p><p>Your role as the Facilities Manager encompasses several key aspects (but not limited to):</p><ul><li>Maintain an established and broad understanding of both the security and facilities management contract arrangements and related supplier responsibilities to swiftly respond to daily user enquiries and resolve problems and issues in a timely manner. This means developing a knowledge of contract framework, specifications, service level agreements and key performance indicators against which supplier’s success can be measured.</li><li>Be the first point of contact for HMCTS Operational Managers and Building Champions to resolve escalated building maintenance and security issues. You will need to be available remotely at short notice to provide contract advice and communicate with supplier colleagues to ensure supplier resources are directed appropriately to resolve critical issues.</li><li>Manage chargeable ad hoc work requests via supplier Computer Aided Facilities Management (CAFM) systems – processing work order approvals within defined financial constraints and ensuring value for money checks are conducted so that agreed costs reflect contract specifications. Approve or reject submitted quotes within two working days to prevent service delays to end users. Complete business case documents to progress chargeable work exceeding financial authority and submit to line manager for review.</li></ul><p><strong>Please refer to the attached role profile for a comprehensive overview of the role</strong>.</p><p><strong>What are we looking for? (Person Specification)</strong></p><p>The ideal candidate for this position should demonstrate:</p><p><strong>Essential</strong></p><ul><li>Strong communication skills. The role requires constant dialogue with your customers, and you will be able to explain key contract processes and expectations as well as explanations of issues to an audience without technical understanding.</li><li>Proven experience working with customers and multiple stakeholders to deliver excellent levels of customer service. You will be able to provide examples in previous experience which demonstrates your exceptional people skills. You will build relationships with your customers and supplier staff that strikes a balance between holding our partners to account and a personable approach that ensures we work as a collective to improve standards, avoiding a purely combative approach.</li><li>Proficient using MS Office, Teams, Word, Excel, and Outlook software. You will be responding to many daily enquiries by email and will be confident of writing in a formal manner, occasionally to senior audiences.</li><li>Base level understanding of Fire Safety, Security and Health &amp; Safety.</li><li>Experience of working within defined policies and procedures for example financial constraints.</li><li>You must hold a full UK Driving License. The nature of the Facilities Management role means that you must possess a valid entitlement to drive unsupervised in the UK, at the point of commencement of your duties. Remuneration will be applied in line with organisational policies.</li><li>Experience working within a Facilities Management and Security environment. The ideal candidate might show a successful track record in managing services, properties and relationships in a multi-site FM and Security environment.</li><li>Qualified to institute of workplace and facilities management standard or comparable level.</li><li>Experience in contract management, understanding of contract process and service level agreements/key performance indicators by which we hold suppliers to account.</li><li>Experience of project management. You will work with supplier Project Managers and will take an oversight of the project process, escalating when projects deviate from scope and progress.</li><li>Basic understanding of Asbestos and Legionella Management – although training will be provided. </li></ul><p><strong>Desirable</strong></p><p>The below criteria are desirable only. These will not be assessed throughout the recruitment process but will be used in the event of tied scores between candidates.</p><p><strong>Application Process:</strong></p><p>Please submit:</p><p>An anonymised <strong>CV.</strong> Please ensure your CV is uploaded in a simple format to prevent any formatting issues when it's downloaded or reviewed.</p><p>Your CV should:</p><ul><li>Be succinct and clear.</li><li>Be factually accurate – You must ensure that any evidence submitted as part of your application is truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</li><li>Include your qualifications, highlighting any modules or accreditation relevant to the role.</li><li>Include your relevant experience, providing dates.</li><li>Provide details – we are interested in how your knowledge, skills, and experience demonstrate the capabilities we are looking for in this role.</li></ul><p>Statement of suitability demonstrating how you meet the essential criteria (up to <strong>500 words</strong>). </p><p>Your Statement of Suitability should be no more than <strong>500 words</strong> and should give us real-life examples of how your skills and experience match those needed for this role. Consider addressing particular points in the person specification requirements and key responsibilities. We recommend following the <a href="https://nationalcareers.service.gov.uk/careers-advice/interview-advice/the-star-method" target="_blank"><strong>STAR</strong></a> format.</p><p>You must ensure that any evidence submitted as part of your application are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. </p><p>We will aim to sift all criteria but, in the event of a large number of applicants, an initial short sift may be conducted on the <strong>CV</strong> only. Candidates who pass the initial sift of the <strong>CV</strong> will progress to a full sift where all application assessment criteria is then assessed.</p><p><strong>Interview</strong></p><p>If successful at sift you will be invited to attend a remote interview via MS Teams.</p><p>During your interview, you will be assessed against the following Civil Service Success Profiles which will include:</p><ul><li>A presentation &amp; follow up questions from the panel, the presentation brief will be sent to you in advance.</li><li>Two experience questions in relation to the person specification.</li><li>One behaviour question on “Managing a Quality Service” (at HEO Grade)</li><li>Strengths will also be assessed however these are not shared in advance. </li></ul><p><strong>Further Details</strong></p><p>Once probation has been completed you will be eligible to apply for a vehicle under our corporate leasing scheme. This is only applicable if you have a full UK driving license.</p><p><strong>Opportunities for development</strong></p><p>HMCTS is committed to staff development and offers an extensive range of training and development opportunities. </p><p><strong>About our benefits</strong></p><p>We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.</p><p><strong>Proud to Serve. Proud to keep justice going.</strong></p><h4>Person specification</h4>Please refer to Job Description<h4>Licences</h4>Full UK Driving Licence<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £35,335, HM Courts and Tribunals Service contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Access to learning and development</li><li>A working environment that supports a range of flexible working options to enhance your work life balance</li><li>A working culture which encourages inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li><li>Annual Leave</li><li>Public Holidays</li><li>Season Ticket Advance</li></ul><p>For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. <br><br>Link: <a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a></p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Strengths and Experience.<a href="https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ" target="_blank">https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ</a><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : SSCL Recruitment Enquiries Team</li><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li><li>Telephone : 0345 241 5359</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk" target="_blank">moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (<a href="mailto:Moj-recruitment-vetting-enquiries@gov.sscl.com" target="_blank">Moj-recruitment-vetting-enquiries@gov.sscl.com</a>) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><a href="https://jobs.justice.gov.uk/careers/JobDetail/13349?entityId=13349" target="_blank">https://jobs.justice.gov.uk/careers/JobDetail/13349?entityId=13349</a>

HM Courts and Tribunals Service

Facilities Manager (Ref: 13349)

<h4>Job summary</h4><p>The Print room form part of the Estates and Facilities Management (EFM) team and are responsible for supporting the Commission’s objective to provide outstanding parliamentary service through effective management and delivery of support services to Senedd Members, their staff and Commission staff.</p><p>The Print Room are a combined Support Services responsible for providing a full reprographic service and the daily collection and delivery of all mail/goods to all stakeholders within the Welsh Parliament.</p><p>The postholder’s role will be to assist a busy team to provide a full range of printing and finishing on demand, along with sorting and delivering mail and packaging and preparing outward going mail for collection.</p><h4>Job description</h4><p><strong>Key tasks (Printing):</strong></p><ul><li>Daily replenishment of consumables (toner, paper etc) for the MFDs across the estate</li><li>Carry out routine minor maintenance on production printers</li><li>Create, edit and produce documents in electronic format</li><li>Maintain electronic filing system for printed documents and requests</li><li>Provide a high quality printing service to all departments and members offices across the estate</li><li>Request and log service calls for repair/maintenance of machines</li><li>Operate high volume production colour printers, a range of mono printers, large format colour printer, and associated finishing equipment including guillotines, laminators, booklet makers, perfect binder, cutter / slitter / creaser equipment and other ancillary print finishing equipment.</li><li>Provide advanced digital editing of documents to meet customer requirements</li><li>Recording statistical print information on spreadsheets and databases for monitoring purposes.</li></ul><p><strong>Key tasks (</strong><strong>Mail Services):</strong></p><ul><li>Sorting and distribution of all incoming and outgoing internal and external mail in accordance with all current safety and security requirements.</li><li>Have responsibility for the delivery of mail to and from all mail collection points.</li><li>Have responsibility for recording and delivering all incoming mail and parcels from a range of companies including Royal Mail, Parcelforce, and various couriers.</li><li>Receive, record and deliver deliveries from suppliers to customers throughout the estate.</li><li>Responsibility for the weighing and franking of outgoing mail, parcels, etc.</li><li>Providing advice and guidance to customers on the full range of mail services available.</li><li>Recording statistical mail services information on spreadsheets and databases for monitoring purposes.</li><li>Any other duties commensurate with the role to support the wider responsibilities of the team.</li></ul><h4>Person specification</h4><h4>Job Specific criteria:</h4><ol><li>Effective IT skills - with the ability to use and print from a range of software packages such as Adobe Acrobat Pro, Adobe InDesign and Microsoft Office.</li><li>Experience of working within a busy digital print room environment with familiarity of operating high volume production printers/copiers and large format printers.</li><li>Organisational Skills – be able to manage own time, in order to meet deadlines.</li></ol><h4>Benefits</h4>Alongside your salary of £25,878, Welsh Parliament contributes £7,496 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service pension</a> with an employer contribution of 28.97%</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><h4>Details of the Selection Process:</h4><p>Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.</p><h4>Closing Date for applications:</h4><p>23:59 27 January 2026.</p><p>Your application must be submitted before midnight on the closing date.</p><p>You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.</p><p>Interviews will be held on: 13 February 2026.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Recruitment Team</li><li>Email : <a href="mailto:jobs@senedd.wales" target="_blank">jobs@senedd.wales</a></li><li>Telephone : 03002007588</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:jobs@senedd.wales" target="_blank">jobs@senedd.wales</a></li></ul><h4>Further information</h4><a href="https://senedd.wales/commission/work-for-the-senedd-commission/" target="_blank">https://senedd.wales/commission/work-for-the-senedd-commission/</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1OTImdmVyaWZ5PTgwYjA0Y2ZjOGEyZDA2YzhmY2U1NDBhOWZmMDBlMjgz" target="_blank">SC-056-25_JD_EN Opens in new window</a> (pdf, 621kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1OTMmdmVyaWZ5PWMyNTBiYjE0ZjFhYTQ1NWU4Nzk0M2FhYjU3NWY4MTBj" target="_blank">Quick Application Guidance Opens in new window</a> (pdf, 78kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1OTQmdmVyaWZ5PWUzYjU2YTUyZTU1ZGQ3YWIyZWRiMmYxNGI4MzBkYzE2" target="_blank">SC-056-25_JD_CY Opens in new window</a> (pdf, 635kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzc1OTUmdmVyaWZ5PTA5YTIwNTAzZDEzNjg2MDM4MmY2YmM4OGUxZGIxNTIz" target="_blank">Canllaw cyflym ar Wneud Cais Opens in new window</a> (pdf, 79kB)

3 Facilities Jobs in Wales