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An exciting opportunity to join our Revenue and Debt Service…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
An exciting opportunity within Brent Customer Access has arisen in our Revenues &amp; Debt service. The successful post holder will be responsible for ensuring that all Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments is billed, collected and recovered in accordance with prevailing legislation, case law, local policy and procedures.
Billing activities include for all lines of debt; identification of the correct liable parties and liability dates, nature of service provided, assessing entitlement to discounts exemptions, reduction and refunds, the maintenance of accurate billing and invoicing records for all customers, database management across all lines of revenue and debt. The successful candidate is one who can work effectively as part of a team and takes pride in their work. The Person You need to possess some knowledge and understanding of Council Tax, Business Rates, Adult Social Care Debt, Parking and Road Traffic, Sundry Debt and Housing Benefit Overpayments regulations. You need to have energy, be well organised, be positive and passionate in your approach and be able to work effectively as part of a team.
The successful candidate will need to be able to prioritise and manage their workload and ensure that team targets are achieved. Candidates need to have excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records. This is a rewarding role and offers an exciting opportunity for the right candidate.
When making your application, please ensure that you have addressed each point detailed in the person specification in the job description and provide examples that demonstrate that you have the skills and experience for the job.
Closing date: 5 October 2025 (23:59)
Anticipated interview dates – week commencing 27 October 2025
Anticipated start date - 01 December 2025. &nbsp;
Additional Information&nbsp;
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Location: Civic centre and other locations from time to time

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.


Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
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The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found&nbsp;<a href="https://www.cifas.org.uk/fpn" target="_blank">here</a>. &nbsp;
Brent has a positive approach to flexible working. &nbsp;
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on&nbsp;<a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a>&nbsp;

Brent Council

This is Brent

Billing and Collection Officer

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Lead the way in delivering fair, efficient, and customer-focused financial assessments that support Brent’s diverse community.
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Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.&nbsp;&nbsp;&nbsp; &nbsp;
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
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The Post
We are seeking a highly skilled and strategically minded Service Manager to lead Brent Council’s Financial Assessments service. This pivotal role is responsible for overseeing the delivery of accurate, timely, and customer-focused financial assessments that support&nbsp;Housing Benefits, Council tax/Support, Adult social care-Financial Assessments, Appointee/Deputyship and Independent Travel.&nbsp;
You will manage a team of Team Leaders, ensuring compliance with legislation and council policies, while driving continuous improvement and operational efficiency. The post holder will play a key role in shaping service delivery, implementing digital solutions, and using data to inform decision-making and performance monitoring.
This is an exciting opportunity to contribute to Brent’s transformation agenda by enhancing financial transparency, supporting vulnerable residents, and ensuring the sustainability of council services.
The Person
We are looking for a confident and experienced leader with a strong understanding of financial assessment processes within Housing Benefits Council tax Support and Council Tax. Knowledge and understanding of the Adult social care-Financial Assessments, Appointee/Deputy functions and Independent Travel team are desirable.&nbsp;
You will be analytical, detail-oriented, and committed to delivering high-quality services that meet statutory requirements and support vulnerable residents.
 The ideal candidate will demonstrate: •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in managing Housing Benefits, Council tax Support, Financial assessments or income-related services in a local authority or similar setting. •&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership and people management skills, with the ability to motivate and develop teams. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent understanding of relevant legislation, policies, and procedures. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to interpret complex financial information and use data to drive service improvements. •&nbsp;&nbsp;&nbsp;&nbsp;A collaborative approach to working with internal and external stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;High standards of integrity, professionalism and compliance. •&nbsp;&nbsp;&nbsp;&nbsp;A proactive mindset with the ability to manage change and deliver results in a fast-paced environment •&nbsp;&nbsp;&nbsp;&nbsp;Embrace the Council’s Change portfolio and its values in all interactions

Closing date:&nbsp;Sunday 28 September 2025 (23:59)
Interviews:&nbsp;w/c-6 October 2025

Service Manager Financial Assessments

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Corporate Accountant (RP0033)Starting salary £50,696pa with potential progression to £53,953pa on achieving designated skills and experience37 hours per week (Hybrid working)The Borough of Welwyn Hatfield has entered an exciting new era following the appointment of a brand-new senior management team.We are looking for inspiring new people to bring new and innovative ideas to build a better future for everyone – including you!We have an exciting opportunity for an enthusiastic and motivated finance professional toreview and improve existing financial controls, lead on budget setting, the production of the statement of accounts, and provide financial advice.. You will be a fully qualified or part qualified accountant actively studying towards full qualification.In this critical role, you will be responsible for co-ordinating the annual budget setting process, as well as co-ordinating and contributing to the preparation of the council’s annual statement of accounts. You will work closely with the Finance Business Partner Team and Financial Processes Team to monitor and improve existing financial processes and controls, complete key government returns and provide advice and support on capital accounting. Your strong technical knowledge will enable you to interpret and advise on the application of relevant legislation, accounting standards, financial regulations and internal processes and procedures and undertake financial analysis and modelling to support the Council’s decision-making process.You will need to be comfortable liaising with and advising officers at all levels across the organisation.We are committed to flexible working and achieving a good work-life balance with a mix of office and homeworking available. Our full list of employee benefits can be found here: <a href="https://careers.welhat.gov.uk/homepage/8/my-rewards" target="_blank">My Rewards – Careers</a>We pride ourselves on our commitment to our employees– striving to ensure that each and every employee feels valued and happy in their work. Employees are empowered to influence and transform the services they deliver, no matter what level they’re at.Our COREvalues—Collaborative, Open, Responsible, Excellent—guide everything we do.For an informal chat about the role, please contact Jenny Howell, Senior Finance Business Partner, at <a href="mailto:j.howell@welhat.gov.uk" target="_blank">j.howell@welhat.gov.uk</a>Please note we do not provide sponsorship for employment in the UK.Closing date for applications is 21 September 2025.Remote assessments will take place on 25 September 2025Interviews will be held on 30 September 2025. Keywords: Finance, Business Partner, Accounting, Budgets, Controls, Accountant, Local Government, Accounts, Hybrid, Working, Hertfordshire, Welwyn Hatfield.

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