{"mutations":[],"queries":[{"state":{"data":{"applicationInsightsConnectionString":"InstrumentationKey=986dca8f-ea1f-417a-a41d-912bfa27aec1;IngestionEndpoint=https://westeurope-5.in.applicationinsights.azure.com/;LiveEndpoint=https://westeurope.livediagnostics.monitor.azure.com/;ApplicationId=b91c4025-ea5a-4c27-a932-6754799efa0c","gtmId":"GTM-NDS7R2","features":{"AppliedJobsView":true,"CandidateRedesign":true,"CvParsing":true,"FullCandidateProfile":true,"HeaderJobsButton":true,"ImageOptimization":true,"JobSearchPreferences":true,"LogosFromSameDomain":true,"MakeWaves":false,"MatchedJobs":true,"NewJobTypes":true,"NewNavbar":true,"NewPlacesAutocomplete":true,"PdfJobDocuments":true,"ReciteMe":true,"UploadCV":false}},"dataUpdateCount":1,"dataUpdatedAt":1746040943764,"error":null,"errorUpdateCount":0,"errorUpdatedAt":0,"fetchFailureCount":0,"fetchFailureReason":null,"fetchMeta":null,"isInvalidated":false,"status":"success","fetchStatus":"idle"},"queryKey":["configuration"],"queryHash":"[\"configuration\"]"},{"state":{"data":{"standard":{"jobs":[{"id":"623b1a42-2537-4894-b4dd-272d73a42186","title":"Debt and Welfare Benefits Officer","employer":"West Northamptonshire Council","department":"","location":"Northampton","locationType":3,"description":"<p>West Northamptonshire Council has been on a dynamic journey of transformation since the change to become a unitary authority in April 2021. We have an exciting opportunity in our Debt and Money Advice team as a Debt and Welfare Benefits Officer. The team offers a full range of debt and benefit support to our residents including maximising income and reduce debt and budgeting advice.</p><p>The successful candidate will be appointed to support the recent increase in demand due to the cost of living crisis to ensure that we can continue to deliver a valuable service to the residents of West Northamptonshire.</p><p>The role is based at One Angel, with work at other offices as required, including offsite home visits.</p><b>Our benefits</b><br><p><span></span>You can also see our full list of employee benefits on our careers site here: <a href=\"https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us\">Why you should work for us | West Northamptonshire Council</a>.</p><b>What will you be doing?</b><br><ul>\n<li>Completing financial assessments to seek opportunities to maximise income and minimise expenditure for residents.</li>\n<li>Assisting with checking eligibility for benefits, completing forms and supporting residents with the appeals process all the way through to court representation where necessary.</li>\n<li>Exploring an extensive range of debt options for residents and support with executing those debt options.</li>\n<li>Negotiating and liaising with creditors</li>\n<li>Liaising with internal and external partners to ensure full support for residents.</li>\n<li>Record outcomes and a comprehensive account of work completed on our software system.</li>\n</ul><b>About you</b><br><p>An in-depth knowledge of welfare benefits and/or debt advice casework as well as the ability to understand and explain complicated government legislation is vital to this role. Excellent communication, negotiation and advocacy skills are essential.</p><p>You will also be able to demonstrate the ability to work both as part of a team and flexibly, on your own initiative.</p><p>Skills and experience needed:</p><ul>\n<li>A suitable recognised qualification in debt advice or welfare benefits or qualified by experience.</li>\n<li>A high degree of numeracy and literacy skills.</li>\n<li>Good interpersonal skills.</li>\n</ul><b>About us</b><br><p> </p><p>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.</p><p>Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. </p><p>Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU  </p><p>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner</p><p>The following film was created by us to communicate our intentions - watch WNC colleagues explain <a href=\"https://youtu.be/16hhIWCZ7xM\"><strong>what DEI means to us</strong></a>.</p><p> </p><p>If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href=\"mailto:careers@westnorthants.gov.uk\">careers@westnorthants.gov.uk</a> for support.</p><p><strong>West Northants Council, where careers thrive.</strong></p>","shortDescription":"","salaryDescription":"£31324 - £33017","publishDate":"2025-04-30T14:49:22.000Z","expirationDate":"2025-05-28T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/ea0b65ca-1008-4512-a2a2-793f79650b58.png","score":1,"featured":false,"enhanced":false},{"id":"c0099a8c-5fab-44ff-bde8-3799979359b9","title":"Pensions Officer - Systems Team","employer":"West Northamptonshire Council","department":"","location":"Northampton","locationType":3,"description":"<p>The Pensions Service are looking for a highly motivated individual who are performance focussed and driven to provide excellent customer service.  You must demonstrate a flexible approach to delivering all aspects of pension administration. This should be achieved whilst meeting the legislative requirements and critical deadlines across the Local Government Pension Scheme.</p><p>Experience of working in a similar environment, where you have shown the ability to be calm under pressure and make timely decisions, would be an advantage. We will provide full and comprehensive training to give you the skills and confidence you need to complete the role. The successful candidates will have excellent attention to detail and be able to communicate effectively through all available channels, to both members and colleagues alike.</p><p>We are a welcoming team who continually support each other in achieving both personal and departmental goals.</p><p>Please note, previous applicants need not apply.</p><p>If you have any queries please contact kelly.edge<a href=\"mailto:gemma.smith@westnorthants.gov.uk\">@westnorthants.gov.uk</a></p><b>Our benefits</b><br><p><span></span>You can also see our full list of employee benefits on our careers site here: <a href=\"https://www.westnorthants.gov.uk/jobs-and-careers/why-you-should-work-us\">Why you should work for us | West Northamptonshire Council</a>.</p><b>What will you be doing?</b><br><p>The Pensions Officer role sits within the Systems and Projects team and is responsible for a range of pension administration tasks, including processing benefit calculations, data input and validation, responding to queries from members, employers, pensioners, and dependants, peer-checking colleagues’ casework, and updating member records with the relevant information. This fast-paced, customer-facing role is critical to ensuring that casework is either resolved immediately at the point of contact or efficiently allocated to the appropriate team.</p><p>Please see job description for further information about what this role involves</p><b>About you</b><br><p>Experience of working within the LGPS and ideally experience in a similar role would be advantageous. Your excellent communication skills and confidence with analysing pension issues and offering sound, reliable and professional information will enable you to explain clearly complex pension issues to non-specialists.</p><p>You will be able to pay high attention to detail to ensure all tasks are processed efficiently and accurately in line with the LGPS regulations using a variety of MS Office and IT resources.</p><p>Previous experience using Altair and/or ERP is advantageous.</p><p>We will provide full and comprehensive training to give you the skills and confidence you need to complete the role.</p><p>Please see person specification for a full list of essential and desirable criteria.</p><b>About us</b><br><p> </p><p>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.</p><p>Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. </p><p>Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU  </p><p>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner</p><p>The following film was created by us to communicate our intentions - watch WNC colleagues explain <a href=\"https://youtu.be/16hhIWCZ7xM\"><strong>what DEI means to us</strong></a>.</p><p> </p><p>If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href=\"mailto:careers@westnorthants.gov.uk\">careers@westnorthants.gov.uk</a> for support.</p><p><strong>West Northants Council, where careers thrive.</strong></p>","shortDescription":"","salaryDescription":"£33,369 - £36,163","publishDate":"2025-04-22T15:29:15.000Z","expirationDate":"2025-05-11T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/3015b8d0-a0ca-4071-a992-0f99ae489cb8.png","score":1,"featured":false,"enhanced":false},{"id":"191fb39e-c8f4-49da-8f4a-7a5cc3877a9d","title":"Business Rates Billing Officer","employer":"West Northamptonshire Council","department":"","location":"Northampton","locationType":3,"description":"<p><span>Are you great with numbers, detail-focused, and passionate about making a difference? As a Business Rates Billing Officer, you’ll play a vital role in ensuring that business rates are billed accurately and managed efficiently. You’ll be interpreting complex legislation, maintaining up-to-date records, and working closely with local businesses, colleagues, and external partners to deliver an excellent service. This is a fantastic opportunity to join a committed and supportive Revenues team, where your work will help maximise income for the council and ensure businesses receive fair, consistent, and professional support.</span></p><p><span><strong>Appointment to this post will be subject to the outcome of a Basic Disclosure obtained through the Disclosure and Barring Service.  West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.</strong></span></p><b>Our benefits</b><br><p>We offer a wide range of benefits to our employees, these include:</p><ul>\n<li>\n<strong>Generous annual leave entitlement</strong> starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>\n<li>\n<strong>Cycle to Work</strong> scheme. </li>\n<li>\n<strong>Local Government Pension Scheme plus immediate life cover</strong> (3 times your annual salary from day one) and ill-health protection.</li>\n<li>\n<strong>Employee discounts</strong> with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>\n<li><strong>Car Lease scheme</strong></li>\n<li>\n<strong>Payment of professional subscription / membership </strong>- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li>\n<li>\n<strong>Employee Assistance Programme</strong> - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>\n<li>\n<strong>Commsave-</strong> Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!</li>\n<li>\n<strong>Ongoing training and development</strong> opportunities.</li>\n<li>\n<strong>A variety of flexible working options</strong> to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>\n<li>\n<strong>Our West Ways of Working </strong>– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>\n<li>\n<strong>Making a difference</strong> - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>\n</ul><b>What will you be doing?</b><br><p><span>Day to day, you'll be responsible for managing business rates billing - maintaining accurate account records, issuing bills, applying reliefs and exemptions, and making sure charges are correct and compliant with current legislation.  You'll work closely with other teams, the Valuation Office Agency, and external partners to keep property and billing information up to date.  Alongside this, you'll support recovery efforts by ensuring accounts are progressed through the appropriate stages when needed.  You'll also have the chance to make a real impact by helping businesses to understand their charges and access the right support, all while contributing to the smooth and efficient collection of vital local revenue.</span></p><b>About you</b><br><p><span>We're looking for someone with experience in a Revenues environment, ideally with a background in business rates billing and administration.  You'll have a solid understanding of relevant legislation and procedures, and a keen eye for detail when it comes to maintaining accurate records and processing complex information.</span></p><p><span><span>You'll be confident using revenues systems (ideally Capita Academy), applying reliefs and exemptions, and working through account queries in a timely and efficient way.  You'll also have excellent communication skills, enabling you to explain billing information clearly and professionally to a wide range of customers, colleagues, and external partners.</span></span></p><p><span><span>Strong organisational skills and a proactive, analytical approach will help you succeed in this role.  Most importantly, you'll bring a positive, customer-focused attitude and a commitment to delivering fair and accurate services that supports both local businesses and the wider community.</span></span></p><p><span><span>If you're ready to bring your expertise and enthusiasm to a role that really makes an impact, we'd love to hear from you!</span></span></p><b>About us</b><br><p>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.</p><p>Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. </p><p>Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU  </p><p>We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner</p><p>The following film was created by us to communicate our intentions - watch WNC colleagues explain <a href=\"https://youtu.be/16hhIWCZ7xM\"><strong>what DEI means to us</strong></a>.</p><p> </p><p>If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href=\"mailto:careers@westnorthants.gov.uk\">careers@westnorthants.gov.uk</a> for support.</p><p><strong>West Northants Council, where careers thrive.</strong></p>","shortDescription":"","salaryDescription":"£33369 - £36163","publishDate":"2025-04-15T11:48:28.000Z","expirationDate":"2025-05-04T23:59:59.000Z","logoUri":"https://www.jobsgopublic.com/logos/logos/67c23ce3-4e37-40a0-a557-e8b4a6a4a8db.png","score":1,"featured":false,"enhanced":false},{"id":"bac69292-3360-4bd0-9d8e-b48f7a3dedf7","title":"Financial Assessment Team Leader","employer":"West Northamptonshire Council","department":"","location":"One Angel Square, 4 Angel Street","locationType":3,"description":"<p>This is an exciting permanent opportunity within West Northamptonshire Council</p>\n\n<p>The Finance Operations service is seeking to recruit a Financial Assessment Team Leader to join the Financial Assessment Team. The role will be responsible for the day to day operational management of the Financial Assessment Team, for West Northamptonshire Council.</p>\n\n<p>The Financial Assessment Team process the invoicing of care contributions for customers receiving care from Adult Social Care Services.</p>\n\n\n<b>Our benefits</b><br><p>We offer a wide range of benefits to our employees, these include:</p>\n\n<ul>\n\t<li>\n<strong>Generous annual leave entitlement</strong> starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.</li>\n\t<li>\n<strong>Cycle to Work</strong> scheme. </li>\n\t<li>\n<strong>Local Government Pension Scheme plus immediate life cover</strong> (3 times your annual salary from day one) and ill-health protection.</li>\n\t<li>\n<strong>Employee discounts</strong> with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.</li>\n\t<li><strong>Car Lease scheme</strong></li>\n\t<li>\n<strong>Payment of professional subscription / membership </strong>- If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.</li>\n\t<li>\n<strong>Employee Assistance Programme</strong> - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.</li>\n\t<li>\n<strong>Ongoing training and development</strong> opportunities.</li>\n\t<li>\n<strong>A variety of flexible working options</strong> to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).</li>\n\t<li>\n<strong>Our West Ways of Working </strong>– We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.</li>\n\t<li>\n<strong>Making a difference</strong> - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.</li>\n</ul>\n<b>What will you be doing?</b><br><p>The role will be responsible for the line management of a team of Financial Assessment Officers ensuring that an accurate and efficient service is provided within West Northamptonshire Council.</p>\n<b>About you</b><br><p><strong>You will need:</strong></p>\n\n<ul>\n\t<li>To have previous supervisory experience</li>\n\t<li>To be able to make operational changes to processes, implementing future developments.</li>\n\t<li>Significant operational experience in a similar environment.</li>\n\t<li>Knowledge of Welfare Benefits and the Care Act 2014.</li>\n\t<li>Experience of visiting service users and the ability to influence changes, working  with internal/external customers.</li>\n</ul>\n<b>About us</b><br><p>We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.  </p>\n\n<p>Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. </p>\n\n<p>Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU </p>\n\n<p>At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. 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Debt and Welfare Benefits Officer

West Northamptonshire Council

West Northamptonshire Council logo

£31324 - £33017

Northampton (On-Site)

Posted 5 hours ago

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