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Lead Technical Architect

Senior Service Designer

Head of Command and Control (Head of IT Service Management)

Associate IT Delivery Manager

User Researcher

<h4>Job summary</h4><p>Homes England has been entrusted with significant increased funding and responsibility and it’s an exciting and pivotal time in Homes England’s journey towards becoming the National Housing Bank. This team will be involved in reviewing the loans the National Housing Bank will make.</p><p>Working in a team with the Head of Risk for Lending Products, this post plays a critical role in ensuring the Lending Products Risk Team deliver high quality assurance, challenge and maintenance of standards across Homes England – and the National Housing Bank.</p><p>You will be joining our small but highly experienced team, who are committed to making positive change by identifying and mitigating risk to allow Homes England to provide funding to developers tackling England’s housing gap.</p><p>The team believes in delivering a first-class customer service, pragmatically resolving risks and challenges collaboratively wherever possible, taking an innovative and creative approach to issues. The team values diversity in experience and perspective to foster good decision making and problem solving within their team – so we welcome applications from a variety of backgrounds.</p><p>This is a great chance to be part of the future of how the Risk Team provides support in a fast growing, national organisation with real social purpose that is looking to help deliver to more complex and impactful projects.</p><p>Working with key stakeholders you will ensure efficient, consistent and effective risk review and challenge to a variety of lending propositions from £500k to £50m to help Homes England deliver on the ambitious objectives Government has set it to help address the Housing Crisis. </p><h4>Job description</h4><p>You'll be comfortable working across multiple workstreams and be able to use your stakeholder and project management skills to quickly adapt to a variety of projects and tasks. You’ll have a great knowledge base, but be keen to learn and deploy your existing expertise and knowledge in a variety of situations.</p><p>Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a team and wider housing delivery agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. You’ll also thrive in dealing with a wide network of colleagues from across the organisation and country – giving you plenty of opportunity build a career which could take you right across the Agency’s activities.</p><p>As an ambitious professional you’ll understand how to manage colleagues who may have different perspectives and priorities to ours and be able to demonstrate you can work with them in a collaborative, constructive and inclusive way.</p><h4>Person specification</h4><ul><li>Degree level qualification or broad ranging equivalent experience. Desirable to hold a post-graduate qualification/ professional qualification.</li><li>Able to demonstrate a detailed knowledge of own area of specialism combined with a broad knowledge of risk and financial matters, honed from previous roles and prior experience.</li><li>Experience and familiarity of promoting sound and commercially focussed risk management principles and practices within a public/ private sector environment.</li><li>Able to solve problems and provide practical solutions and approaches to politically sensitive and complex issues and scenarios.</li><li>Experience in influencing and negotiating with a wide range of internal and external stakeholders who may have conflicting agendas and priorities.</li><li>Able to concisely and clearly present complex information and scenarios to Senior Management within the Agency, and DLUHC and HMT in both written and verbal format.</li><li>Able to make strong and robust decisions under the pressure of short timescales and external and internal expectations.</li><li>Ability to work, negotiate, and deliver to tight deadlines, whilst ensuring that a high-quality output is delivered.</li></ul><h4>Benefits</h4>Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:<br><br>Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.<br><br>Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.<br><br>Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.<br><br>Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.<br><br>We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.<h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p>How to apply?</p><p>To apply please follow the links to our careers page.</p><p>Security</p><p>Successful candidates must pass a disclosure and barring security check.</p><p>Selection process details</p><p>For more information on the role, please see the attached Job Description.</p><p>Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England. <br><br>Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.<br><br>Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.<br><br>Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:<br><br><a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Forganisations%2Fhomes-england%2Fabout%2Fpersonal-information-charter&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709448708%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=pjDFFDlHY7zgFNxx382ALMbJiw90f6DVARZfyZfjizs%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter</a><br><br></p><p>Nationality requirements</p><p>Open to UK, <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fthecommonwealth.org%2Fmember-countries&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709464704%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=r0Rz6b9bvo4%2Fo7AU2d6SMHLXaaVe5%2BWf%2Bv3jjL%2BHYVg%3D&amp;reserved=0" target="_blank">Commonwealth</a> and <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Feu-eea&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709477834%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9afIX7gl80%2BvPO9deAYKN%2Fgy6ByyqFXW1sHolEZTxic%3D&amp;reserved=0" target="_blank">European Economic Area (EEA)</a> and certain non EEA nationals. Further information on whether you are able to apply is available <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fnationality-rules&amp;data=05%7C02%7CEsra.Demirtas%40homesengland.gov.uk%7C7c822f21f3904e27968808dc52f79f69%7Cfaa8e2690811453882e74d29009219bf%7C0%7C0%7C638476470709489987%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=iRgJvWJgZuGR0vW3MsvCQWx9V5KiFAWtqpC0cMqAcdI%3D&amp;reserved=0" target="_blank">here</a>.</p><p>Working for the Civil Service</p><p>Please note this Post is NOT regulated by the Civil Service Commission.</p><p>The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.</p><p>Further information</p><p>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</p><p>Contact point for applicants</p><p>Name: Recruitment Team</p><p>Email: <a href="mailto:recruitmentinfo@homesengland.gov.uk" target="_blank">recruitmentinfo@homesengland.gov.uk</a></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:Recruitmentinfo@homesengland.gov.uk" target="_blank">Recruitmentinfo@homesengland.gov.uk</a></li></ul>

Homes England

Senior Manager - Risk, Lending Products (G1418N)

Senior Enterprise Architect (Data Analytics)

<h4>Job summary</h4><p>The Health and Safety Executive (HSE) has established the new Building Safety Regulator (BSR) to ensure high-risk residential buildings (HRBs) are safe and to enable people to feel safe in their homes. </p><p>BSR will oversee changes to the safety and performance of all buildings and raise industry professional standards year after year, working with residents and industry to make sure everybody has a voice in achieving this goal. BSR will serve as a lasting tribute to those who have lost their lives due to poor and substandard buildings and will help ensure tragedies of such proportions as Grenfell are consigned to the past. </p><p>This is an exciting time to join BSR, and as part of this team you will be responsible for shaping an internal culture of high performance and continuous improvement and bringing about cultural change in building safety in your community and in the future. </p><p>Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours over 4 days per week.</p><h4>Job description</h4><p><strong>The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Arm's Length Body (ALB) of Ministry for Housing, Communities, and Local Government (MHCLG) and will be moved out of HSE. This is the natural next step in the development of the regulator and was always a likely outcome once BSR was established. It has been confirmed that the ALB will be a Non-crown, Non-Departmental Public Body (NDPB), and as such its employees will be Public Servants, rather than Civil Servants. </strong></p><p><strong>Any successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new NDBP to be undertaken in due course.</strong></p><p>As one of the Building Safety Regulatory Leads, you will lead and manage Multi Disciplinary Teams (MDTs) of regulatory partners i.e. structural safety, planning and fire risk specialists from local authorities, fire services and the private sector to scrutinise the building control applications, building and management of HRBs.</p><p>Key Responsibilities;</p><ul><li>You will be responsible for assessing compliance against the regulatory requirements and standards and making efficient and effective decisions to ensure compliance within the HRB functions. For roles in both functions, you will report to the Principal Building Safety Regulatory Lead. We are looking for people who are leaders and able to work collaboratively with others to deliver effective regulatory compliance for HRBs. You will have a caseload and you will be responsible for making consistent decisions on regulatory outcomes.</li><li>You will use the technical and specialist analysis by the partner regulators to inform your decision and proposed actions. This will include taking enforcement action where appropriate. </li><li> As the leader of the MDTs, you will determine the level of scrutiny of the property required, including site visits. You will be supported by Building Safety Division Case Officers who will support you and the MDT partners in gathering all relevant material to enable you to make your proportionate and effective decisions. Your performance relies on the delivery from others. You will have a key role in managing and monitoring the performance of MDT members to ensure the business objectives are being met. </li></ul><h4>Person specification</h4><p><strong>Essential Skills and Criteria;</strong></p><ul><li>Experience in Regulation, compliance, construction, building design or property management </li></ul><ul><li>Managing the delivery of multiple workstreams </li></ul><ul><li>Ensuring effective performance of partners and suppliers </li></ul><ul><li>Conducting difficult conversations </li></ul><ul><li>Assessing multiple sources of evidence to determine compliance against a legal standard </li></ul><p>This role offers a hybrid working pattern where your working week can be split between your home and your local HSE office, details of which can be discussed prior to taking up the role.</p><p>This role may involve occasional travel to other HSE offices with some overnight stays, including the potential for some site visits. </p><h4>Qualifications</h4>A level 5 qualification or relevant experience in any of the following: regulatory compliance, health and safety, building and/or facilities design, planning, build or management.<h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Communicating and Influencing</li><li>Delivering at Pace</li><li>Making Effective Decisions</li></ul><h4>Benefits</h4>Alongside your salary of £47,686, Health and Safety Executive contributes £13,814 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li></ul><p><strong>We invest in our people with;</strong></p><ul><li>Competitive rates of pay</li><li>Access to the highly competitive<a href="https://www.civilservicepensionscheme.org.uk/" target="_blank"> Civil Service Pension Scheme</a> to which HSE contribute 28.97%, far more than in the private sector.</li><li>Family friendly policies and working hours to help balance your home life and career</li><li>Carer friendly policies to help create a supportive working culture</li><li>25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave</li><li>Parental leave benefits</li><li>As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application Information </strong></p><p>As part of your application, you will be invited to complete an anonymised CV which should include your career history, experience, and qualifications. Please note your CV will be for information purposes only and you will not receive a score for this. </p><p>You will also be asked to complete an anonymised Personal Statement, of no more than 750 words which demonstrates how you meet the essential skills and criteria listed within the person specification. </p><p><strong>Application Guidance </strong></p><p>Please access the following link for guidance on how to apply and how to complete a Personal Statement <a href="https://www.civil-service-careers.gov.uk/how-to-apply/" target="_blank">https://www.civil-service-careers.gov.uk/how-to-apply/</a></p><p><strong>Sift Information </strong></p><p>The sift will take place week commencing 19th January 2026 where you will be assessed on your Personal Statement.</p><p><strong>Interview Information</strong></p><p>Interviews will take place from week commencing 2nd February 2026 where you will be assessed against the behaviours detailed within the job advert as well as your experience.</p><p>As part of your interview you will be asked to prepare a presentation, details of which will be provided prior to the interview stage. <br><br>Please note the sift and interview dates could be subject to change due to panel availability. </p><p><strong>Sponsorship </strong></p><p>This role is not open to application from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.</p><p><strong>Further Information</strong></p><p>Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.</p><p>HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.</p><p>From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box <a href="mailto:internal.fraud@cabinetoffice.gov.uk" target="_blank">internal.fraud@cabinetoffice.gov.uk</a>.</p><p>Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here <a href="https://www.gov.uk/government/publications/internal-fraud-register-privacy-notice/internal-fraud-register-privacy-notice" target="_blank">Internal Fraud Register privacy notice - GOV.UK</a></p><p>It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.</p><p>Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.</p><p>HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.</p><p>If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a>.</p><p>If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.</p><p>Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility <a href="https://www.childcarechoices.gov.uk/" target="_blank">here</a>.</p><p>Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Jane Carroll</li><li>Email : <a href="mailto:Jane.Carroll@hse.gov.uk" target="_blank">Jane.Carroll@hse.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:hr.resourcing-team@hse.gov.uk" target="_blank">hr.resourcing-team@hse.gov.uk</a></li></ul><h4>Further information</h4>If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: <a href="mailto:HR.Resourcing-Team@hse.gov.uk" target="_blank">HR.Resourcing-Team@hse.gov.uk</a> or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: <a href="https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/" target="_blank">https://civilservicecommission.independent.gov.uk/code/civilservicecode…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzU0NDEmdmVyaWZ5PWEzOGMzYzE2YWZiNTZhOTZlZTMzM2Y3MDhmY2M2NzRiJnJlcXNpZz0xNzY1ODU4OTc4LWExNzQ4YmQ4NTBiZDZiOTgyOTc3NmRmZjc0MmQ0ZWQ2ZThjMWZjNTE=" target="_blank">HSE Terms and Conditions - CSJ Advert Annex Opens in new window</a> (pdf, 116kB)

Health and Safety Executive

Regulatory Lead (Band 3/SEO)

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6438/Guidance_Notes_Completing_an_Application_Form_Oct_2024.docx" target="_blank">Guidance_Notes_Completing_an_Application_Form_Oct_2024</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6439/Alarm_response_centre_officer_JD.docx" target="_blank">Alarm_response_centre_officer_JD</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6440/Alarm_response_centre_officer_person_spec.docx" target="_blank">Alarm_response_centre_officer_person_spec</a></li>
</ul>

<p>Please apply online via the link provided.</p>
<p>Please note, we do not accept CV’s (unless specified on the advert).</p>
<p>Please fully complete the online application form.</p>
<p><br><br>&nbsp;</p>
<p></p>



<p><strong>Sefton Metropolitan Borough Council – Sefton Arc</strong><br><strong>Grade F | Full‑time | 24/7 Shift Rota</strong></p>
<h2><strong>Make a Real Difference in Community Safety</strong></h2>
<p>Sefton Council is looking for a confident and proactive <strong>Alarm response Centre Officer</strong> to help lead the day‑to‑day operations of our Alarm Receiving Centre. This is a vital role supporting residents, coordinating patrols, managing CCTV and alarm monitoring, and ensuring a high‑quality, responsive service 24 hours a day.</p>
<p>If you thrive in a dynamic control‑room environment and have strong people‑management skills, this is an excellent opportunity to play a key part in keeping our communities safe.</p>
<h2><strong>What You’ll Do</strong></h2>
<ul>
<li>Manage the smooth running of ARC operations, including CCTV monitoring, alarm receiving, and communication systems.</li>
<li>Supervise ARC Operators and Patrol staff, ensuring all work meets British Standards, Codes of Practice and Council procedures.</li>
<li>Deploy and oversee patrol staff, ensuring safe and effective service delivery.</li>
<li>Support staff through effective communication, mentoring and performance management.</li>
<li>Monitor and enforce compliance with operational procedures, completing documentation and escalating issues where required.</li>
<li>Ensure vehicles, equipment and resources are maintained, used safely and logged appropriately.</li>
<li>Communicate professionally with the public, council teams and emergency services.</li>
<li>Oversee and support the 24/7 Careline monitoring and response service.</li>
<li>Work flexibly as part of a rotating shift pattern.</li>
</ul>
<h2><strong>What You’ll Bring</strong></h2>
<ul>
<li>Experience in a control room, security, community safety or supervisory role.</li>
<li>Strong leadership, communication and decision‑making skills.</li>
<li>Ability to stay calm, organised and focused under pressure.</li>
<li>A clean driving license and compliance with relevant security licensing requirements.</li>
<li>Commitment to high standards, accuracy and customer care.</li>
<li>Willingness to wear a Council‑issued uniform.</li>
</ul>
<h2><strong>Why Work With Us?</strong></h2>
<ul>
<li>A meaningful role supporting community safety and vulnerable residents</li>
<li>Supportive team environment with opportunities for development</li>
<li>A varied, hands‑on role where every shift makes a difference</li>
</ul>
<p><strong>Closing Date - 25/01/2026</strong></p>
<p><strong>Provisional Interview Date - W/C 02/02/2026</strong></p>
<p>We reserve the right to close this vacancy early if we recieve a sufficient number of applications.&nbsp;</p>

Sefton Metropolitan Borough Council

Sefton Council LGA Peer Review - 2022

Alarm Response Centre Officer

Home Office

Lead Infrastructure Engineer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6337/Information_for_applicants.pdf" target="_blank">Information_for_applicants</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6338/Our_values_in_action.pdf" target="_blank">Our_values_in_action</a></li>
<li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0077/6339/Payroll___Pensions_Officer__Band_F__20-09-2025.docx" target="_blank">Payroll___Pensions_Officer__Band_F__20-09-2025</a></li>
</ul>

<p>Please apply online by clicking the link below</p>



<p>There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.</p>
<p>We’re seeking a dedicated Payroll &amp; Pensions Officer to join our Payroll &amp; Pensions Team, ensuring the seamless delivery of payroll and pensions services.</p>
<p><strong>About the Role</strong></p>
<p>As a Payroll and Pensions Officer, you will play a vital role in delivering accurate and timely payroll and pensions administration. You’ll be responsible for calculating, recording, and processing complex business transactions, ensuring compliance with all relevant legislation and Council policies. You will analyse and assess data, resolve queries, and provide expert advice to colleagues and customers on payroll and pensions matters.</p>
<p><strong>About the Candidate</strong></p>
<p>You should have excellent literacy and numeracy skills and be a strong communicator, with a customer-focused approach. The ability to analyse information, make decisions, and resolve issues independently is essential. The successful candidate will have strong administrative skills, with excellent attention to detail and proficiency in data input and analysis on IT systems.</p>
<p>For more information on the role, please contact: <a href="mailto:tracyshaw@wirral.gov.uk" target="_blank">tracyshaw@wirral.gov.uk</a></p>
<p>If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349.</p>
<p>If you’re already a Wirral Council employee, as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a></p>
<p><strong>Working at Wirral</strong></p>
<p>You’ll also want to know what it’s like to work here so, as a start:</p>
<p>Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things and behave.</p>
<p>We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.</p>
<p>We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.</p>
<p>We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.</p>
<p>Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.</p>
<p>We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you’d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a></p>
<p><em>Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.</em></p>
<p><em>It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.</em></p>
<p><em>Applications will be accepted until midnight on the closing date.</em></p>
<p><em>We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.</em></p>
<p><em>Applications can only be accepted through the Jobs page following registration.&nbsp; Forms received via the post will not be processed.</em></p>
<p><em>All applicants invited to interview must evidence their right to work in the UK.&nbsp; Details of required documents can be found by clicking the link at the bottom of the Jobs page.</em></p>
<p><em>The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.</em></p>
<p><em>We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.</em></p>

Wirral Metropolitan Borough Council

Payroll & Resources Officer

<h4>Job summary</h4><p><strong>Compliance Strategy Delivery (CSD) Directorate is a small flexible directorate at the centre of the Customer Compliance Group. We are currently finalising an organisation design exercise to consolidate and focus on our core responsibilities. </strong></p><p><strong>This exercise has limited impact on the SCS1 roles at a high-level and the roles would be expected to maintain some flexibility. It does mean that part of this role in the rest of 2025-26 and through 2026-27 will be dedicated to building the wider directorate to meet new challenges and managing the change for the team and their stakeholders.</strong></p><p>The focus of our CSD objectives is also likely to be consistent in years to come:</p><ul><li>Supporting the implementation of our strategic compliance commitment to deliver: (a) £10bn of additional tax receipts in 2029 to 2030 and (b) shift our compliance approach upstream to “Prevent and Promote” interventions.</li><li>Delivering improved compliance outcomes in the future: (a) developing our approach to close the tax gap further and go beyond £10bn of additional tax and (b) continuing to develop our understanding and supporting others to focus on our future approach to compliance.</li><li>We will shape the Enterprise approach to developing and agreeing compliance plans for 2025 to 2026 and 2026 to 2027 financial year, support colleagues, to understand risks, and embed compliance thinking in our approach.</li><li>We will underpin our approach to delivery by investing in our people: supporting their development, improving the colleague experience, and providing the right business support to meet wider corporate objectives, reporting and risk management requirements.</li></ul><h4>Job description</h4><p><strong>Role Purpose:</strong></p><ul><li>Leading the Strategic Prioritisation and Insight (SP&amp;I) team, turning evidence and analysis into the insight needed to set strategic compliance priorities and ensuring that these drive decisions about what we do to tackle our most significant compliance risks and Close the Tax Gap.</li><li>This means understanding data, its strengths and weaknesses, and making judgements about what that means and how it can support decision making. It also means continuing to develop our tools and approach to asking the right questions, improving the evidence available, and refining how we present key choices.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Developing our approach to strategic prioritisation, setting out clear recommendations to support the CCG Senior Leadership Team and HMRC Executive Committee to set our compliance priorities to Close the Tax Gap.</li><li>Working across HMRC to ensure those priorities are evidence based, building relationships with a wide range of analytical, operational and policy colleagues to understand the information available and synthesise that into actionable decisions.</li><li>Support to colleagues across HMRC, including Accountable Risk Owners and Regimes Owners, to understand the risks they are responsible for managing including understanding longer societal and economic trends, to help prioritise and assess the appropriate approaches to manage those risks.</li><li>Develop our tools to support decision making and insight, including the provision of strategic analysis, and build the evidence base through work with Knowledge, Analysis and Intelligence teams, to establish our key evidence priorities looking across compliance objectives and risks, considering the ease of gathering new data, and understanding how that could impact on CCG activities.</li><li>Lead a small and agile team including analytical and policy capability. Create an inclusive team environment, with a focus on delivering objectives, supporting change and continuous development, encouraging cross-boundary working both across the department and within the Directorate.</li><li>Play an active role in leading the directorate as part of the CSD Senior Leadership team, including taking responsibility for corporate leadership (potentially including things like people group, change lead, or business planning lead) for the Directorate, and providing cover and support to other teams in CSD.</li></ul><h4>Person specification</h4><p><strong>The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria:</strong></p><p><strong>Essential Criteria:</strong></p><ul><li>Strong analytical skills with an ability to use both quantitative and qualitative information to provide insight, identify key issues or risks, and recommend strategic level approaches to address those.​</li><li>Excellent communication and influencing skills, willing to reach clear decisions and recommendations on complex issues and communicate those in a way that both gains very senior support at a strategic level and operational support from delivery colleagues. ​</li><li>An ability to work across organisational boundaries with analysts, operational and policy colleagues from across HMRC, recognising differing views and approaches, tailoring the approach to drive Enterprise objectives.</li><li>Provide clear direction and support to teams, identifying key stages of work, motivating teams to achieve stretching objectives.</li><li>Strong values-based leadership, creating a culture of honesty and openness around change and identifying different approaches through both support and challenge to support individual and team development.</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li>Experience of working in a tax, economic or fiscal policy environment would be beneficial.</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, HM Revenue and Customs contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Pension</strong><strong>​</strong></p><p>Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits.</p><p>When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector.</p><p>Please visit <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service Pension Scheme </a>for more information.</p><p><strong>Annual Leave and Bank Holiday Allowance</strong><strong>​</strong></p><p>25 days annual leave, increasing to 30 days after 5 years’ service (allowance pro-rata for part-time colleagues).</p><p>This is complemented by one days paid privilege leave to mark the King’s Birthday and is in addition to your public holidays.</p><p><strong>Equality, Diversity &amp; Inclusion </strong><strong>​</strong></p><p>The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all – where there is a strong sense of belonging and community.​</p><p>We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress.</p><p>Our <a href="https://www.gov.uk/government/organisations/hm-revenue-customs/about/equality-and-diversity" target="_blank">HMRC</a><a href="https://www.gov.uk/government/organisations/hm-revenue-customs/about/equality-and-diversity" target="_blank"> equality objectives 2024-2028 </a>describe how we are working to become a more inclusive and representative organisation reflective of our values.</p><br><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>This campaign is being managed by HMRC’s Executive Resourcing team. All applications should be submitted via Civil Service Jobs no later than 23:55 on Monday 2nd February 2026 and must include:</strong></p><ul><li>A CV detailing your career history, key responsibilities and achievements accounting for any employment gaps within the last two years.</li><li>A Statement of Suitability (no longer than 2 pages demonstrating how your experience meets the essential criteria.</li></ul><p>Your CV and suitability statement will be assessed against the criteria set out in the person specification. Please include your full name on both documents.</p><p><strong>Shortlist</strong></p><p>The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview.</p><p><strong>Assessment</strong></p><p>If shortlisted, you will take part in the following assessments:</p><ul><li><strong>Individual Leadership Assessment </strong>– a combination of psychometric assessments</li><li><strong>Staff Engagement Exercise </strong>– a presentation and Q&amp;A with a representative staff group from across HMRC.</li></ul><p>Assessments are designed to support the panel’s decision making and highlight areas for further exploration at interview and do not result in a pass or fail decision.</p><p><strong>Interview</strong></p><p>You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation (further information will be issued in advance).</p><p>Interviews are expected to take place virtually via Microsoft Teams.</p><p></p><p><em>All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sarah Hawes</li><li>Email : <a href="mailto:scs.resourcing@hmrc.gov.uk" target="_blank">scs.resourcing@hmrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:scs.resourcing@hmrc.gov.uk" target="_blank">scs.resourcing@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTkmdmVyaWZ5PWU0N2QyNTI2NzJkNTM5NjgzZDkwZjBjMzgwZDI4NDUxJnJlcXNpZz0xNzY4MDE5NzQ2LTU0MWE0MmYxOGFkYjM2MmU5YmRjNmIxMDQ1YTVmNTUxMjIzYjgwODg=" target="_blank">Deputy Director Strategic Prioritisation &amp; Insight Analysis - Candidate Pack Opens in new window</a> (pdf, 1146kB)

Deputy Director Strategic Prioritisation & Insight Analysis

Child Maintenance Service - Deputy Senior Operational Leader

<h4>Job summary</h4><p><a href="https://www.youtube.com/watch?v=wvskd7njnwc" target="_blank"><strong>Insight into CCS - Webinar</strong></a></p><p><em>Watch our Webinar on the above link and gain valuable insight into CCS and our recruitment processes! </em></p><br><p><em><strong>Would you like to use your energy trading knowledge for public good and become part of the expert team within Crown Commercial Service (CCS) managing one of the biggest portfolios outside the industry itself? Come and help us manage our multi billion-pound commodity exposure for the central government and wider public sector.</strong></em></p><br><p><strong>Job Summary</strong></p><p>You and your team of traders will be hedging ~£1.5bn/annum power and gas commodity exposure for our Central Government and Wider Public Sector customers. Keeping energy costs down for our customers frees up money to be used to deliver vital services to the public. You will be part of a team who is helping our customers transition to net zero and help achieve the UK’s climate ambitions.</p><br><p><strong>Directorate Overview</strong></p><p>Commercial is the largest directorate in CCS and is responsible for the design, development, implementation and management of our commercial agreements, which are used by our customers across the public sector. We have delivered value to the public sector and helped our customers spend more than £34 billion through the agreements we create and enjoy more than £3.5 billion in commercial benefits annually through our agreements.</p><br><p>Category management sits at the heart of CCS. We use our in-depth knowledge and expertise of public sector suppliers, to create market and category strategies. These strategies are used within CCS to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Our skills are also used in carrying out commercial policy, development of new products and services and supplier relationship management.</p><br><p><strong>Team Summary</strong></p><p>The 8-person Trading team sits within the wider Energy team. Trading manages market exposure in line with agreed strategies. Trading is conducted for both aggregated portfolios and for individual organisations with considerable volume and bespoke needs. Trading also performs back-office functions to support trading activities.</p><h4>Job description</h4><p><strong>Key Accountabilities:</strong></p><ul><li><p>Lead and coach team members, manage performance to ensure a high-performing team, and support staff development through regular feedback</p></li><li><p>Contribute to the ongoing development of the energy category and category strategies as a proactive leader within the energy senior management team</p></li><li><p>Provide expert challenge and advice to Senior Traders and Risk team in management of CCS portfolio ensuring hedging in accordance with relevant risk strategies and controls</p></li><li><p>Oversee and be responsible for the team’s delivery of all back office processes and report writing</p></li><li><p>Lead on new product development for Trading products including integration of Power Purchase Agreements to hedging approach </p></li><li><p>Be the go to expert for UK power and gas markets and related market drivers</p></li><li><p>Be the go to expert on energy industry policy impacting CCS Trading and inputting on related energy industry policy engagement</p></li><li><p>Contribute to the wider team understanding of market fundamentals and technical analysis and execute forward hedging strategies</p></li><li><p>Lead on annual performance report reviewing team performance</p></li><li><p>Lead on internal and external engagement with customers and suppliers including governance boards, customer and supplier events</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p>Energy trading experience</p></li><li><p>Demonstrable understanding of the workings of European gas, power, carbon commodity markets and experience of modelling commodity markets/drivers.</p></li><li><p>Proven understanding of energy policy and wholesale markets</p></li><li><p>Proven ability to lead, motivate and develop individuals or teams</p></li></ul><br><p><strong>Desirable criteria:</strong></p><ul><li><p>Experience of successfully transferring specialist knowledge to team members and customer groups</p></li></ul><br><p>In the event of a high number of applications, the desirable criteria will be used as a second sift.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Making Effective Decisions</li><li>Seeing the Big Picture</li><li>Delivering at Pace</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Trading and risk management knowledge and understanding of energy markets particularly UK power &amp; gas</li><li>Developing and/or delivering solutions for stakeholders</li></ul><h4>Benefits</h4>Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><br><p><em><strong>Explore fully how we will</strong></em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"><strong> reward</strong></a><strong></strong><em><strong>your work.</strong></em></p><br><p><strong>Want to make a difference? Find out more about the rewarding work that we do in our </strong><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v3.pdf" target="_blank"><strong>candidate pack</strong></a><strong>.</strong></p><br><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><br><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence on 26th January and interviews will be held WC 9th February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><br><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><br><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><p>A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a> in the first instance.<br>If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTUmdmVyaWZ5PWRiNGQxYTNlZmFlYTM4MzExMmMwNTQ2YmE2YTlkNDhlJnJlcXNpZz0xNzY4MDE5NjU5LTk5OTFmMDFkMmFmMzZkY2JiMTAwOWFjMzdjODU0NDBhNGIxNTg0NmE=" target="_blank">Crown Commercial Service candidate pack (Accessible version) Opens in new window</a> (docx, 33kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzczMTYmdmVyaWZ5PThmMzMzMTdiODdlOWUyM2YwZGE4ODI0NzBkMWRhNmVjJnJlcXNpZz0xNzY4MDE5NjU5LTk5OTFmMDFkMmFmMzZkY2JiMTAwOWFjMzdjODU0NDBhNGIxNTg0NmE=" target="_blank">Crown Commercial Service Benefits Brochure Accessible version Opens in new window</a> (docx, 29kB)

Trading Manager

UK Health Security Agency

Senior DevOps Engineer

Senior Executive Support Manager

<h4>Job summary</h4><p><em>Ready to deliver digital transformation with a national impact? Crown Commercial Service (CCS) is the UK's largest public procurement organisation. In 2023/24, we delivered £4.9 billion in commercial benefits for the taxpayer. Join our Digital and Data Services team to lead on high-impact digital products, implement our Data Strategy, and influence the adoption of new technologies like AI. We are a Top 50 Inclusive Employer with significant opportunities for career growth. Make your mark on public services. Apply today</em></p><p><strong>Job Summary</strong></p><p>As Head of UCD, you will be crucial in leading CCS’s shift to being a customer-focused organisation. You will recruit, inspire and develop a team of UCD professionals, set best practices, influence organisational priorities, and collaborate across CCS and wider government to deliver for our customers.</p><p><strong>Directorate Overview</strong></p><p>The Digital &amp; Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.</p><p><strong>Team Summary</strong></p><p>You will be heading up an expanding User Centred Design team that, when fully resourced, will include service designers, user researchers, interaction designers and accessibility specialists. We are building a culture that values user-centricity, experimentation and agility where team members will work closely with Digital and Commercial colleagues.</p><h4>Job description</h4><p><strong>Key Accountabilities</strong></p><ul><li><p><strong>Visionary Leadership</strong>: Provide strategic direction to the UCD community, fostering a culture of excellence in product and service development while championing uncompromising standards for inclusivity and accessibility.</p></li><li><p><strong>Strategic Governance: </strong>Establish and lead robust design assurance frameworks and cross-portfolio governance, clarifying accountabilities and streamlining workflows to ensure all products align with unified standards and organisational goals.</p></li><li><p><strong>Stakeholder Influence</strong>: Build high-impact partnerships with senior leaders and stakeholders, positioning UCD as a strategic driver to ensure all activities are directly aligned with broader organisational objectives.</p></li><li><p><strong>Talent &amp; Capability Building:</strong> Oversee the full talent lifecycle for the UCD profession—including recruitment, performance management, and career progression—while providing high-level coaching and mentorship to empower practitioners at all levels.</p></li><li><p><strong>Community &amp; Advocacy</strong>: Cultivate a culture of continuous learning and innovation; collaborate with government and industry peers to advocate for UCD standards and ensure a relentless focus on customer-centricity across the organisation.</p></li><li><p><strong>Performance &amp; Standards:</strong> Set and elevate the benchmark for UCD excellence by implementing policies, frameworks, and performance metrics that ensure the consistent delivery of high-quality work that meets both user needs and business outcomes.</p></li></ul><h4>Person specification</h4><p><strong>Essential Criteria (to be assessed at application stage):</strong></p><ul><li><p><strong>Strategic Influence: </strong>Proven experience in shaping both design and organisational strategy, with the ability to navigate complex environments to align user-centered priorities with overarching business goals.</p></li><li><p><strong>Professional Leadership &amp; People Management:</strong> A track record of coaching and mentoring UCD professionals at all levels, with expert ability to manage the full talent lifecycle—from recruitment and performance management to career progression.</p></li><li><p><strong>Excellence in UCD Standards:</strong> Deep expertise in translating user insights into inclusive, accessible products, with a demonstrated mastery of applying government digital standards and the <a href="https://www.google.com/url?q=http://GOV.UK&amp;sa=D&amp;source=docs&amp;ust=1767624467584631&amp;usg=AOvVaw3ns9IN6bM_YlsA-UOTVEsp" target="_blank">GOV.UK</a> Service Standard at scale.</p></li><li><p><strong>Senior Stakeholder Engagement:</strong> Highly skilled in building and sustaining influential relationships with senior leaders and diverse professional communities to advocate for UCD interests and secure buy-in for design-led initiatives.</p></li><li><p><strong>Governance &amp; Quality Assurance:</strong> Substantial experience in establishing organisational frameworks, governance structures, and performance metrics that raise design standards and guarantee the delivery of quality, outcome-driven services.</p></li></ul><br><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Communicating and Influencing</li><li>Developing Self and Others</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Designing strategically</li><li>Applying user centred insights</li><li>Stakeholder relationship management</li><li>Agile research practices</li></ul><h4>Benefits</h4>Alongside your salary of £72,771, Crown Commercial Service contributes £21,081 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li><p><strong>What we will offer you, here are some of the benefits you can expect:</strong></p><ul><li><p>Competitive salary </p></li><li><p>Generous pension scheme</p></li><li><p>A discretionary non-contractual performance related bonus </p></li><li><p>Working remotely in addition to working in advertised office location</p></li><li><p>Flexi time scheme (available for B1-B6)</p></li><li><p>Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays</p></li></ul><p><strong><em>Explore fully how we will</em><a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7404-23-CCS-Benefit-pack_May24-2.pdf" target="_blank"> reward</a><em>your work.</em></strong></p><p>Want to make a difference? Find out more about the rewarding work that we do in our <a href="https://assets.crowncommercial.gov.uk/wp-content/uploads/7403-23-CCS-Generic-Candidate-pack_SU_v2-1.pdf" target="_blank">candidate pack</a>.</p><p>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the <a href="https://drive.google.com/drive/folders/19Cqusz8FEHTaHOfPlWvrqgTl11iIOldR" target="_blank">Civil Service People Plan</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025/civil-service-diversity-and-inclusion-strategy-2022-to-2025-html" target="_blank">Civil ServiceD&amp;I Strategy.</a></p><p>We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></p><p><strong>Working flexibly, delivering outcomes</strong></p><p>CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.</p></li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Technical skills.<p><strong>Assessment </strong></p><p>If you are shortlisted, you will be asked to take part in an alternative leadership assessmen<strong>t</strong>. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.</p><p><em>Please note that as part of this recruitment process, if you are unsuccessful at interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.</em></p><p><strong>Selection Process</strong></p><p>Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift will commence WC 26th January and interviews will be held WC 23rd February either at one of our offices or via video with interview times and dates to be confirmed. (Subject to change)</p><br><p><em>To find out more about our recruitment process please click</em><a href="https://www.crowncommercial.gov.uk/careers-with-ccs/recruitment-process/" target="_blank"> here</a></p><p>Please note: <em>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our </em><a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance</a><em> for more information on appropriate and inappropriate use.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : The Recruitment Team</li><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at <a href="http://civilservicecommission.independent.gov.uk" target="_blank">http://civilservicecommission.independent.gov.uk</a><br>If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact <a href="mailto:recruitment@crowncommercial.gov.uk" target="_blank">recruitment@crowncommercial.gov.uk</a> in the first instance.<br>If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a><br><br><a href="https://www.crowncommercial.gov.uk/careers-with-ccs" target="_blank">https://www.crowncommercial.gov.uk/careers-with-ccs</a>

Head of User Centred Design

Senior Service Manager - Metis Live Services

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p></p><p>Visit our <a href="https://www.youtube.com/playlist?list=PL8EcnheDt1zgQYxvMYYtZf732Kp7cGqcC" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential.</p><p>The SO Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews.<br><br>The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability.<br><br>This is achieved by:<br><br>• Working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering.<br>• Understanding current and future needs and challenges of performance.</p><h4>Job description</h4>• Provide accurate, detailed performance analysis to inform SLT decisions.<br><br>• Take the time to ensure that we fully understand all aspects of performance. When to highlight something quickly and when to invest time and resource into a deep dive. To achieve the above, we undertake site visits, show and tells, investigatory work into understanding processes and fully immerse ourselves in the performance data.<br><br>• Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products.<br><br>• Perform performance deep dives to address risks and offer options for strategic and tactical solutions.<br><br>• Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks.<br><br>• Resilient leadership to promote wider understanding of the performance framework and its importance.<br><br>• Delivering to time and to the required quality ensuring assurance processes are embedded.<br><br>• Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations.<h4>Person specification</h4><p><strong>Essential Criteria</strong><br><br>Experience of working in a performance, quality or governance team.<br><br>Managing effective relationships with senior leaders, effective engagement and strong leadership<br><br>Ability to translate organisational strategy into measurable objectives and performance indicators.<br><br>Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets.<br><br>Ability to create compelling narratives using data visualisation and storytelling techniques.<br><br>Ability to manage competing priorities and deliver high-quality outputs within tight deadlines.</p><p><strong>Desirable Criteria </strong></p><p>A curious mindset.</p><p><strong>Transitional Sites</strong></p><p>For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.</p><p>These sites are:</p><ul><li>Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.</li><li>Telford Plaza, Telford - moving to Parkside Court, Telford.</li></ul><p>You will be given more information about what this means at the job offer stage.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Making Effective Decisions</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.</p><p>We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.</p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.</li><li>Family friendly policies.</li><li>Personal support.</li><li>Coaching and development.</li></ul><p>To find out more about HMRC <a href="https://www.gov.uk/government/publications/working-for-hmrc-information-for-applicants/your-little-extras-and-big-benefits-handbook--2" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmrc-jobs.career-inspiration.com%2Fapp%2Fhome&amp;data=05%7C01%7Cochvinder.sandhu%40hmrc.gov.uk%7C58f2566a4caf4b596c0408dac6e2c1fd%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638040974455103539%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=G2Ks8M3egM5qVREswI94ydHKRzsXUwKpIJpTaRZpDiE%3D&amp;reserved=0" target="_blank">hear from our insiders</a> or visit<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"></a><a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">Thinking of joining the Civil Service</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours.<p><strong>How to Apply</strong></p><p>As part of the application process, you will be asked to provide the following:</p><ul><li>Separate 250-word statements for the specified Behaviours: Leadership, Making Effective Decisions and Managing a quality service.</li></ul><p><strong>Sift</strong></p><p>In the event of a large number of applications being received, an initial sift may be held on the lead Behaviour statement (Leadership)</p><p>At full sift all behaviour statements will be assessed, with the successful candidates being invited to interview. </p><p>We may also raise the score required at any stage of the process if we receive a high number of applications.</p><p><strong>Interview</strong></p><p>During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of.</p><p>Interviews will take place via video link. Sift and interview dates to be confirmed.</p><p><strong>Eligibility</strong></p><p>Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – <strong>[insert vacancy ref]</strong> &amp; vacancy closing date <strong>[insert date]’.</strong></p><p>To check that you are eligible to apply for this role, <a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">please review the eligibility information before submitting your application</a>.</p><p><strong>Reserve List</strong><br><br>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.<br><br><strong>Merit List </strong></p><p>After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.<br><br><strong>Criminal Record Check</strong><br><br>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.<br><br><strong>Hybrid working at HMRC</strong><br><br>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). </p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.</p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment team via <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li></ul><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Important information for existing HMRC contractual homeworkers:</strong></p><p>This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.</p><p><strong>Terms and Conditions </strong></p><p>Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.</p><p>HMRC has a presence in every region of the UK. For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.</p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.</p><p>Questions relating to an individual application must be emailed as detailed later in this advert.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants will join on the minimum of the pay band.</p><p>Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.</p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p>For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fworking-for-hmrc-information-for-applicants&amp;data=05%7C02%7Crecruitmentreportingperformanceunity%40hmrc.gov.uk%7Cbc4ce7d829ea4c87676408dde15791d0%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638914488435915483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W0g4BVqKYKf48jUwISn54Xl15GKbdRh%2F%2Fp%2B3unspNVU%3D&amp;reserved=0" target="_blank">Working for HMRC: information for applicants - GOV.UK</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lauren Taylor</li><li>Email : <a href="mailto:lauren.taylor@hmrc.gov.uk" target="_blank">lauren.taylor@hmrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:ubsrecruitmentcomplaints@hmrc.gov.uk" target="_blank">ubsrecruitmentcomplaints@hmrc.gov.uk</a>. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.<br><br>

96 Flexible Jobs in Liverpool, UK