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Health and Safety Executive

HM Specialist Inspector - Process Safety (Band 3/SEO)

<h4>Job summary</h4><p><strong>Compliance Strategy Delivery (CSD) Directorate is a small flexible directorate at the centre of the Customer Compliance Group. We are currently finalising an organisation design exercise to consolidate and focus on our core responsibilities. </strong></p><p><strong>This exercise has limited impact on the SCS1 roles at a high-level and the roles would be expected to maintain some flexibility. It does mean that part of this role in the rest of 2025-26 and through 2026-27 will be dedicated to building the wider directorate to meet new challenges and managing the change for the team and their stakeholders.</strong></p><p>The focus of our CSD objectives is also likely to be consistent in years to come:</p><ul><li>Supporting the implementation of our strategic compliance commitment to deliver: (a) £10bn of additional tax receipts in 2029 to 2030 and (b) shift our compliance approach upstream to “Prevent and Promote” interventions.</li><li>Delivering improved compliance outcomes in the future: (a) developing our approach to close the tax gap further and go beyond £10bn of additional tax and (b) continuing to develop our understanding and supporting others to focus on our future approach to compliance.</li><li>We will shape the Enterprise approach to developing and agreeing compliance plans for 2025 to 2026 and 2026 to 2027 financial year, support colleagues, to understand risks, and embed compliance thinking in our approach.</li><li>We will underpin our approach to delivery by investing in our people: supporting their development, improving the colleague experience, and providing the right business support to meet wider corporate objectives, reporting and risk management requirements.</li></ul><h4>Job description</h4><p><strong>Role Purpose:</strong></p><ul><li>Leading the Strategic Prioritisation and Insight (SP&amp;I) team, turning evidence and analysis into the insight needed to set strategic compliance priorities and ensuring that these drive decisions about what we do to tackle our most significant compliance risks and Close the Tax Gap.</li><li>This means understanding data, its strengths and weaknesses, and making judgements about what that means and how it can support decision making. It also means continuing to develop our tools and approach to asking the right questions, improving the evidence available, and refining how we present key choices.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Developing our approach to strategic prioritisation, setting out clear recommendations to support the CCG Senior Leadership Team and HMRC Executive Committee to set our compliance priorities to Close the Tax Gap.</li><li>Working across HMRC to ensure those priorities are evidence based, building relationships with a wide range of analytical, operational and policy colleagues to understand the information available and synthesise that into actionable decisions.</li><li>Support to colleagues across HMRC, including Accountable Risk Owners and Regimes Owners, to understand the risks they are responsible for managing including understanding longer societal and economic trends, to help prioritise and assess the appropriate approaches to manage those risks.</li><li>Develop our tools to support decision making and insight, including the provision of strategic analysis, and build the evidence base through work with Knowledge, Analysis and Intelligence teams, to establish our key evidence priorities looking across compliance objectives and risks, considering the ease of gathering new data, and understanding how that could impact on CCG activities.</li><li>Lead a small and agile team including analytical and policy capability. Create an inclusive team environment, with a focus on delivering objectives, supporting change and continuous development, encouraging cross-boundary working both across the department and within the Directorate.</li><li>Play an active role in leading the directorate as part of the CSD Senior Leadership team, including taking responsibility for corporate leadership (potentially including things like people group, change lead, or business planning lead) for the Directorate, and providing cover and support to other teams in CSD.</li></ul><h4>Person specification</h4><p><strong>The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria:</strong></p><p><strong>Essential Criteria:</strong></p><ul><li>Strong analytical skills with an ability to use both quantitative and qualitative information to provide insight, identify key issues or risks, and recommend strategic level approaches to address those.​</li><li>Excellent communication and influencing skills, willing to reach clear decisions and recommendations on complex issues and communicate those in a way that both gains very senior support at a strategic level and operational support from delivery colleagues. ​</li><li>An ability to work across organisational boundaries with analysts, operational and policy colleagues from across HMRC, recognising differing views and approaches, tailoring the approach to drive Enterprise objectives.</li><li>Provide clear direction and support to teams, identifying key stages of work, motivating teams to achieve stretching objectives.</li><li>Strong values-based leadership, creating a culture of honesty and openness around change and identifying different approaches through both support and challenge to support individual and team development.</li></ul><p><strong>Desirable Criteria:</strong></p><ul><li>Experience of working in a tax, economic or fiscal policy environment would be beneficial.</li></ul><h4>Benefits</h4>Alongside your salary of £81,000, HM Revenue and Customs contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p><strong>Pension</strong><strong>​</strong></p><p>Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits.</p><p>When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector.</p><p>Please visit <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">Civil Service Pension Scheme </a>for more information.</p><p><strong>Annual Leave and Bank Holiday Allowance</strong><strong>​</strong></p><p>25 days annual leave, increasing to 30 days after 5 years’ service (allowance pro-rata for part-time colleagues).</p><p>This is complemented by one days paid privilege leave to mark the King’s Birthday and is in addition to your public holidays.</p><p><strong>Equality, Diversity &amp; Inclusion </strong><strong>​</strong></p><p>The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all – where there is a strong sense of belonging and community.​</p><p>We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress.</p><p>Our <a href="https://www.gov.uk/government/organisations/hm-revenue-customs/about/equality-and-diversity" target="_blank">HMRC</a><a href="https://www.gov.uk/government/organisations/hm-revenue-customs/about/equality-and-diversity" target="_blank"> equality objectives 2024-2028 </a>describe how we are working to become a more inclusive and representative organisation reflective of our values.</p><br><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4><p><strong>This campaign is being managed by HMRC’s Executive Resourcing team. All applications should be submitted via Civil Service Jobs no later than 23:55 on Monday 2nd February 2026 and must include:</strong></p><ul><li>A CV detailing your career history, key responsibilities and achievements accounting for any employment gaps within the last two years.</li><li>A Statement of Suitability (no longer than 2 pages demonstrating how your experience meets the essential criteria.</li></ul><p>Your CV and suitability statement will be assessed against the criteria set out in the person specification. Please include your full name on both documents.</p><p><strong>Shortlist</strong></p><p>The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview.</p><p><strong>Assessment</strong></p><p>If shortlisted, you will take part in the following assessments:</p><ul><li><strong>Individual Leadership Assessment </strong>– a combination of psychometric assessments</li><li><strong>Staff Engagement Exercise </strong>– a presentation and Q&amp;A with a representative staff group from across HMRC.</li></ul><p>Assessments are designed to support the panel’s decision making and highlight areas for further exploration at interview and do not result in a pass or fail decision.</p><p><strong>Interview</strong></p><p>You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation (further information will be issued in advance).</p><p>Interviews are expected to take place virtually via Microsoft Teams.</p><p></p><p><em>All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.</em></p><br><br>Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. <br><br>As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">security check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Sarah Hawes</li><li>Email : <a href="mailto:scs.resourcing@hmrc.gov.uk" target="_blank">scs.resourcing@hmrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:scs.resourcing@hmrc.gov.uk" target="_blank">scs.resourcing@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: <a href="http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/" target="_blank">http://civilservicecommission.independent.gov.uk/civil-service-recruitm…</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcyMTkmdmVyaWZ5PWU0N2QyNTI2NzJkNTM5NjgzZDkwZjBjMzgwZDI4NDUxJnJlcXNpZz0xNzY4MDE5NzQ2LTU0MWE0MmYxOGFkYjM2MmU5YmRjNmIxMDQ1YTVmNTUxMjIzYjgwODg=" target="_blank">Deputy Director Strategic Prioritisation &amp; Insight Analysis - Candidate Pack Opens in new window</a> (pdf, 1146kB)

Deputy Director Strategic Prioritisation & Insight Analysis

Driver and Vehicle Standards Agency

Earned Recognition Mech Maintenance Manager

Direct Tax Specialist

<h4>Job summary</h4><p>The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.</p><p>Are you driven and ready for an exciting opportunity which will make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion. </p><p>IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.</p><p>We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments. </p><p>The multidisciplinary teams within IBCA’s Digital Service Directorate are organised around delivering our mission and priorities:</p><p>• To create a user-centred, empathetic end-to-end service at the heart of IBCA.<br>• To provide the means of paying compensation to those eligible.<br>• To iterate our service through starting small and scaling fast, through a test and learn approach. </p><p><strong>IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.</strong></p><p><strong>Successful applicants will join the Civil Service Pension Scheme.</strong></p><p>Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.</p><h4>Job description</h4><p>The Business Relationship Manager will be a key member of the Infected Blood Compensation Authority’s Digital Delivery ambitions, focusing on delivering the IBCA’s aims and objectives. You’ll be part of a team where your ideas are valued, your expertise is recognised and where you can enhance your business relationship management experience. The defining aspect of this role is delivery, balancing agility and control. We're looking for an individual who is proactive and self-motivated, with a strong sense of ownership and accountability. You’ll thrive in fast-paced, evolving digital environments, demonstrating adaptability and resilience in the face of change.</p><p><strong>Who we’re looking for</strong></p><p>A collaborative mindset and commitment to a user centred approach and continuous improvement are essential, along with strong analytical and problem-solving skills to navigate complex challenges and drive effective relationships and delivery. This role requires strong business partnership working, excellent stakeholder engagement, and the ability to navigate complex challenges to ensure successful outcomes. You will need to be proactive, analytical and confident working with teams and senior stakeholders. You will bring in-depth technical skills, delivery management, judgement, attention to detail and a collaborative approach.</p><p><strong>Responsibilities</strong></p><p>Strategic Partnership &amp; Relationship Management<br>• Build and maintain strong, trust-based, and long-term strategic relationships with business leaders, stakeholders, and external partners across all levels of the IBCA.<br>• Serve as the single point of contact and 'translator' between the business units (their needs, strategy, and challenges) and the IBCA Digital/IT functions (solutions, capabilities, and services).<br>• Proactively collaborate with business stakeholders to understand their strategies, objectives, and pain points, ensuring digital initiatives and service delivery are strategically aligned with the overall IBCA goals.</p><p><br>Demand Shaping &amp; Value Optimisation<br>• Facilitate the process of shaping business demand for digital products and services, working with business partners to create and prioritise a roadmap of change that delivers maximum organisational value.<br>• Lead investigative work into problems, opportunities, and emerging business needs within existing processes and capabilities to identify potential digital solutions and improvements.<br>• Support or preparation of detailed documentation for new ideas, opportunities, and investments, including scoping high-level solutions and developing compelling Business Cases with clear financial and non-financial benefits.</p><p>Digital Service Delivery &amp; Improvement<br>• Work with business and digital teams to establish, agree upon, and monitor solutions to agreed business needs, regularly reviewing performance to ensure services meet or exceed business requirements.<br>• Act as the point of contact for significant digital-related escalations, complaints, and service issues, coordinating resolution across relevant internal teams (Digital, Operations, Corporate Services, etc.) and communicating status clearly to stakeholders.<br>• Proactively lead or contribute to continuous improvement activities that mature the capability and efficiency of business and digital processes, recommending and implementing solutions for optimisation.</p><p>Communication &amp; Influence<br>• Effectively negotiate with and influence stakeholders—often in challenging situations—to manage expectations, mediate conflicting requirements, remove organisational blockers, and drive consensus on strategic decisions.<br>• Ensure clear, regular, and audience-appropriate communication regarding all digital and technology activities, roadmaps, and service updates, translating complex technical information into simple business terms and vice-versa.<br>• Actively promote the value and capabilities of the IBCA Digital services, providing strategic guidance on how technology can support and drive business initiatives and goals.</p><h4>Person specification</h4><p>The ideal candidate would have the following key skills and experience:</p><p><strong>Essential requirements:</strong></p><p>1. Business Acumen and Strategic Thinking<br>• Deep understanding of the specific mission, policies, regulatory framework, and target outcomes of their partnering business directorate (e.g., operations, HR, corporate services).<br>• Strategic Planning &amp; Finance: Ability to participate in strategic planning, understand business roadmaps, and assess investment proposals based on return on public value.</p><p>2. Relationship Management and Consulting Skills<br>• Consulting &amp; Coaching: Ability to move beyond simply taking requirements to coaching the business unit on what is truly possible and necessary.<br>• Stakeholder Management: Expertise in navigating complex stakeholder environments, managing competing priorities between different departments, community representatives and individuals.</p><p>3. Technical Fluency and Digital Leadership<br>• Technical Knowledge: Possess enough knowledge to be credible without needing to be a deep technical specialist.<br>• Agile and Product Management: Understanding of modern delivery methodologies and the ability to champion a product-centric approach focusing on continuous improvement of a service.</p><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Making Effective Decisions</li><li>Communicating and Influencing</li><li>Working Together</li><li>Delivering at Pace</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Digital Fluency and Leadership</li><li>Governance and Frameworks</li><li>Delivery and Change Management</li><li>Stakeholder and Relationship Management</li></ul><h4>Benefits</h4>Alongside your salary of £58,655, Infected Blood Compensation Authority contributes £16,992 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Premium allowance paid monthly after probation </li><li>Learning and development tailored to your role</li><li>An environment with flexible working options</li><li>A culture encouraging inclusion and diversity</li><li>A<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"> Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%</li><li>32.5 days of paid annual leave plus 8 bank holidays</li><li>Family friendly policies to support you and your everyday responsibilities</li><li>Enhanced maternity and paternity leave, up to 12 months shared parental leave</li></ul><p>Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship. </p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>Application process </strong></p><p>As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form.</p><p>You will also be asked to complete Behaviour and Technical statements as part of your application form as listed in the job advert above. </p><p><strong>Selection process</strong></p><p>Candidates who are successful at sift will then be invited for an interview. </p><p>At interview, you will be assessed against Behaviours and Technical skills as listed in the job advert above.</p><p><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – TBC<br>Expected interview date/s – TBC<br>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 3 months from which further appointments can be made.</p><p>Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information<a href="https://www.childcarechoices.gov.uk/" target="_blank"> visit the Childcare Choices website</a>)</p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>PLEASE NOTE: </strong><strong>IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply</strong><strong>. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.</strong></p><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : IBCA Recruitment Team</li><li>Email : <a href="mailto:ibca.recruitment@ibca.org.uk" target="_blank">ibca.recruitment@ibca.org.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at <a href="mailto:IBCA.grs@cabinetoffice.gov.uk" target="_blank">IBCA.grs@cabinetoffice.gov.uk</a><br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzcxMjMmdmVyaWZ5PTgzNDY1MjZiZWM5NjVjNmZkMTU2ZTQwMDU2MTg5ZmVhJnJlcXNpZz0xNzY3OTMzNjA0LWQyODU2ZmVmZmM4MmRjOGJhNjI4ZmQ5YmQzZmIxOTRhMzAwNjQyMGQ=" target="_blank">Employee Offer Opens in new window</a> (pdf, 1851kB)

Infected Blood Compensation Authority

Business Relationship Manager

Cost Centre Manager

Head of Cyber Capability

Senior Infrastructure Manager

Department for Environment, Food and Rural Affairs

Senior Strategic Finance Analyst

External Customer Insight Officer

Senior HR Business Partner

Platform Owner

Senior Project Lead

Business Officer

<h4>Job summary</h4><p>Are you someone with project management skills and experience of property maintenance and refurbishment projects?</p><p>Do you have experience of working with NEC contracts?</p><p>Would you embrace the opportunity to play a pivotal role in supporting the management of DVSA’s estate portfolio?</p><p>If so, we’d love to hear from you!</p><p>The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. </p><p>We’re working hard to: </p><ul><li>make roads safer </li></ul><ul><li>improve services for our customers </li></ul><ul><li>make road transport greener and healthier </li></ul><ul><li>harness the potential of technology and data </li></ul><ul><li>grow and level up the economy </li></ul><p>Joining our department comes with many benefits, including:</p><ul><li>Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">here</a></li><li>25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday</li><li>Flexible working options where we encourage a great work-life balance.</li></ul><p>Read more in the Benefits section below!</p><p>Find out more about what it's like working at <a href="https://careers.dft.gov.uk/dvsa/" target="_blank">DVSA. </a></p><h4>Job description</h4><p>We're looking for an Estates Project Manager to lead the delivery of small to medium-sized property projects across the DVSA estate. Supporting the Head of Property Investment, you’ll ensure the estate remains efficient, effective, and sustainable. You’ll manage projects from initial brief through to handover, working closely with internal teams, landlords, planning authorities, and external service providers. This role requires strong project management skills and the ability to provide professional and technical advice to a wide range of stakeholders.</p><p>Your responsibilities will include, but aren’t limited to:</p><ul><li>Commission and appoint Contractors to deliver RIBA Stages 0-7 activities and monitor progress against specification, budget and programme.</li><li>Review, analyse and evaluate complex documents and make recommendations for decisions</li><li>Communicate with all key stakeholders, including having responsibility for chairing project meetings</li><li>Engage with internal and external stakeholders to develop best practice processes</li></ul><p>For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.</p><h4>Person specification</h4><p>Required experience:</p><p>To be successful in this role you will need to have the following experience:</p><ol><li>Experience in working within property and therefore has a knowledge of property legislation and estates management.</li><li>You must also have experience of contract management which includes NEC works contracts.</li><li>You will need a proven track record within resource management in such areas as financial, personnel or other property related areas.</li><li>The successful candidate will also have good interpersonal skills to build successful working relationships. </li><li>Hold or willing to work towards a Prince 2 Foundation or Practitioner.</li></ol><p><strong>Additional Information</strong></p><p><strong>Working hours, office attendance and travel requirements</strong></p><p>Full time roles consist of 37 hours per week.</p><p>Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least <strong>20</strong> hours per week.</p><p>This role <strong>is suitable</strong> for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.</p><p>The expectation at present is a minimum of <strong>60%</strong> of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.</p><p>Occasional travel to other offices will be required, which may involve overnight stays. </p><p>If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).</p><p><strong>Visa Sponsorship</strong></p><p>Please note that we do not hold a UK Visa &amp; Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Changing and Improving</li><li>Making Effective Decisions</li><li>Working Together</li><li>Managing a Quality Service</li></ul><h4>Technical skills</h4><p>We'll assess you against these technical skills during the selection process:</p><ul><li>Interpretations and analysis of data to inform decision making</li><li>Understanding and complying with statutory, regulatory and professional requirement.</li></ul><h4>Benefits</h4>Alongside your salary of £35,663, Driver and Vehicle Standards Agency contributes £10,331 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:</p><ul><li>Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions <a href="https://www.civilservicepensionscheme.org.uk/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank">here</a></li><li>25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).</li><li>8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.</li><li>Access to the staff discount portal.</li><li>Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.</li><li>Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.</li><li>24-hour Employee Assistance Programme providing free confidential help and advice for staff.</li><li>Flexible working options where we encourage a great work-life balance.</li></ul><p>Find out more about <a href="https://careers.dft.gov.uk/you-at-dft/benefits/" target="_blank">the benefits of working at DfT and its agencies</a> (opens in a new window).</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours, Experience and Technical skills.<p><strong>How to apply:</strong></p><p>Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation. </p><p>The selection process for this role will be:</p><p>Stage 1: Sift of CV and personal statement</p><p>Stage 2: Interview</p><p>You must be successful at each stage to progress to the next stage.</p><p><strong>Stage 1: Sift</strong></p><p>At sift, you will be assessed against the following Success Profile elements:</p><p>Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:</p><ol><li>Experience in working within property and therefore has a knowledge of property legislation and estates management.</li><li>Experience of contract management which includes NEC works contracts.</li><li>You will need a proven track record within resource management in such areas as financial, personnel or other property related areas.</li><li>The successful candidate will also have good interpersonal skills to build successful working relationships. </li><li>Hold or willing to work towards a Prince 2 Foundation or Practitioner.</li></ol><p>The sift will take place week commencing 19th January 2026.</p><p><strong>Stage 2: Interview</strong></p><p>At interview stage, you will be assessed against the following Success Profile elements:</p><ul><li>Behaviours – Changing and Improving, Making Effective Decisions, Working Together, Managing a Quality Service.</li><li>Technical – Government Property Professional: <ul><li>Interpretations and analysis of data to inform decision making</li><li>Understanding and complying with statutory, regulatory and professional requirement.</li></ul></li><li>Experience</li></ul><p>You will also be required to create and deliver a presentation to assess the Behaviour Changing and Improving and Experience. Guidance will be provided if you are invited to interview.</p><p>Your technical skills will be assessed against the Government Property Profession Framework, which can be found <a href="https://assets.publishing.service.gov.uk/media/62ab0341e90e070391963cc3/GPP_Career_Framework.pdf" target="_blank">here.</a></p><p>The interviews will take place week commencing 2nd February 2026.</p><p>This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.</p><p>You can find out more about <a href="https://careers.dft.gov.uk/how-we-hire/" target="_blank">our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window)</a>.</p><p>Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.</p><p><strong>Further information on the selection process</strong></p><p>Feedback on your application can only be provided if you attend an interview or assessment.</p><p>We will also hold a<strong> 12</strong>-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists <a href="https://careers.dft.gov.uk/how-we-hire/recruitment-in-detail/#outcome" target="_blank">here</a>.</p><p>During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.</p><p><strong>AI Tools and Platforms</strong></p><p>Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href></a> for more information on appropriate and inappropriate use.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Dawn Willock</li><li>Email : <a href="mailto:dawn.willock@dvsa.gov.uk" target="_blank">dawn.willock@dvsa.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:dawn.willock@dvsa.gov.uk" target="_blank">dawn.willock@dvsa.gov.uk</a></li></ul><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY4NzQmdmVyaWZ5PWY4MzhjNjcyOTViMDZkMjFjMzIyOGQwZDgzZDZlZThlJnJlcXNpZz0xNzY3ODQ4NDE2LTA0ZTdmOWQ4Mzc1YmM4ZmZjZjZmMjZlZTQ4NzgzYjAyMzQyNmVkZjc=" target="_blank">Role Profile Opens in new window</a> (pdf, 215kB)

Estate Project Manager

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p></p><p>Visit our <a href="https://www.youtube.com/playlist?list=PL8EcnheDt1zgQYxvMYYtZf732Kp7cGqcC" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential.</p><p>The SO Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews.<br><br>The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability.<br><br>This is achieved by:<br><br>• Working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering.<br>• Understanding current and future needs and challenges of performance.</p><h4>Job description</h4>• Provide accurate, detailed performance analysis to inform SLT decisions.<br><br>• Take the time to ensure that we fully understand all aspects of performance. When to highlight something quickly and when to invest time and resource into a deep dive. To achieve the above, we undertake site visits, show and tells, investigatory work into understanding processes and fully immerse ourselves in the performance data.<br><br>• Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products.<br><br>• Perform performance deep dives to address risks and offer options for strategic and tactical solutions.<br><br>• Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks.<br><br>• Resilient leadership to promote wider understanding of the performance framework and its importance.<br><br>• Delivering to time and to the required quality ensuring assurance processes are embedded.<br><br>• Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations.<h4>Person specification</h4><p><strong>Essential Criteria</strong><br><br>Experience of working in a performance, quality or governance team.<br><br>Managing effective relationships with senior leaders, effective engagement and strong leadership<br><br>Ability to translate organisational strategy into measurable objectives and performance indicators.<br><br>Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets.<br><br>Ability to create compelling narratives using data visualisation and storytelling techniques.<br><br>Ability to manage competing priorities and deliver high-quality outputs within tight deadlines.</p><p><strong>Desirable Criteria </strong></p><p>A curious mindset.</p><p><strong>Transitional Sites</strong></p><p>For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.</p><p>These sites are:</p><ul><li>Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.</li><li>Telford Plaza, Telford - moving to Parkside Court, Telford.</li></ul><p>You will be given more information about what this means at the job offer stage.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li><li>Making Effective Decisions</li><li>Managing a Quality Service</li></ul><h4>Benefits</h4>Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.</p><p>We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.</p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.</li><li>Family friendly policies.</li><li>Personal support.</li><li>Coaching and development.</li></ul><p>To find out more about HMRC <a href="https://www.gov.uk/government/publications/working-for-hmrc-information-for-applicants/your-little-extras-and-big-benefits-handbook--2" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmrc-jobs.career-inspiration.com%2Fapp%2Fhome&amp;data=05%7C01%7Cochvinder.sandhu%40hmrc.gov.uk%7C58f2566a4caf4b596c0408dac6e2c1fd%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638040974455103539%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=G2Ks8M3egM5qVREswI94ydHKRzsXUwKpIJpTaRZpDiE%3D&amp;reserved=0" target="_blank">hear from our insiders</a> or visit<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"></a><a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">Thinking of joining the Civil Service</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours.<p><strong>How to Apply</strong></p><p>As part of the application process, you will be asked to provide the following:</p><ul><li>Separate 250-word statements for the specified Behaviours: Leadership, Making Effective Decisions and Managing a quality service.</li></ul><p><strong>Sift</strong></p><p>In the event of a large number of applications being received, an initial sift may be held on the lead Behaviour statement (Leadership)</p><p>At full sift all behaviour statements will be assessed, with the successful candidates being invited to interview. </p><p>We may also raise the score required at any stage of the process if we receive a high number of applications.</p><p><strong>Interview</strong></p><p>During the panel interview, you will be asked behaviour-based questions, to explore what you are capable of.</p><p>Interviews will take place via video link. Sift and interview dates to be confirmed.</p><p><strong>Eligibility</strong></p><p>Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – <strong>[insert vacancy ref]</strong> &amp; vacancy closing date <strong>[insert date]’.</strong></p><p>To check that you are eligible to apply for this role, <a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">please review the eligibility information before submitting your application</a>.</p><p><strong>Reserve List</strong><br><br>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.<br><br><strong>Merit List </strong></p><p>After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.<br><br><strong>Criminal Record Check</strong><br><br>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.<br><br><strong>Hybrid working at HMRC</strong><br><br>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). </p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.</p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment team via <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs. </li></ul><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Important information for existing HMRC contractual homeworkers:</strong></p><p>This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.</p><p><strong>Terms and Conditions </strong></p><p>Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.</p><p>HMRC has a presence in every region of the UK. For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.</p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.</p><p>Questions relating to an individual application must be emailed as detailed later in this advert.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants will join on the minimum of the pay band.</p><p>Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.</p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p>For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fworking-for-hmrc-information-for-applicants&amp;data=05%7C02%7Crecruitmentreportingperformanceunity%40hmrc.gov.uk%7Cbc4ce7d829ea4c87676408dde15791d0%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638914488435915483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W0g4BVqKYKf48jUwISn54Xl15GKbdRh%2F%2Fp%2B3unspNVU%3D&amp;reserved=0" target="_blank">Working for HMRC: information for applicants - GOV.UK</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Lauren Taylor</li><li>Email : <a href="mailto:lauren.taylor@hmrc.gov.uk" target="_blank">lauren.taylor@hmrc.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via <a href="mailto:ubsrecruitmentcomplaints@hmrc.gov.uk" target="_blank">ubsrecruitmentcomplaints@hmrc.gov.uk</a>. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.<br><br>

Planning and Performance Partner

People Analytics & Insights Officer (Eval)

Business Change Manager

Senior Performance Analyst

Project Manager

Valuation Office Agency

Caseworker

Senior Team Leader - Redundancy Payments Service

<h4>Job summary</h4><p>Rewiring the state and delivering the Government’s missions needs high-quality, well-connected leaders. The role of public sector leaders is more important than ever in the context of the government's ambitions for an activist but not expansionist state and because of their place-based leadership role in the delivery of missions.</p><p>Within the Cabinet Office, the Public Sector Leadership team runs programmes and events for the most senior officials across the UK public sector, aimed at increasing their capability and networks for systems leadership. The team brings the community of public service leaders together through formal and informal learning, community and network building and large-scale events. As part of a new skills model, this work is growing over the next two years to increase impact and quality of what is delivered.</p><h4>Job description</h4><p>One of our main interventions is the Public Leaders Programme. It brings 60 CEO-level leaders together for a 12-month programme to improve the skills and relationships needed for the systems challenges and opportunities facing the public sector today and in the future.</p><p>This is a significant investment in the individuals, designed to make the most of every day they spend away from their organisations. Across the year, they will meet in person several times for residential training and be supported virtually by the whole public sector leadership team.</p><p>You will join us as our Programme Support Officer, with responsibility for the logistical planning of our programme events and driving innovation and continuous improvements to how we deliver. This will require you to work alongside partners, both within and outside of the Civil Service.</p><p>There is a reasonable amount of travel required for these roles to attend event delivery, get to know the leaders we support, and to meet in person with geographically spread team members. </p><p>We embrace flexibility and adaptability in our roles, responding to Government priorities, the needs of our leaders, and the programmes that we deliver. We also want to create opportunities for you to engage in work that interests you and that supports your development. </p><p>Within this context you can expect a mix of the following responsibilities: </p><ul><li>Support the delivery of high-impact programmes and events tailored for CEO leaders.</li><li>Support the preparation of programme materials such as speaker briefings and joining instructions for delegates.</li><li>Work closely with our venues and suppliers to make sure our delivery plans are well organised and high quality.</li><li>Maintaining accurate and up-to-date audience records and physical event supplies to support effective event logistics and stakeholder engagement.</li><li>Support procurement activity during design phases.</li><li>Work with stakeholders across the UK public sector to incorporate best practices and insights into our programmes.</li></ul><h4>Person specification</h4><p><strong>Essential criteria</strong></p><ul><li>A focus on improvement and innovation, effectively troubleshooting challenges and advocating for how to deliver the best service possible.</li><li>Strong administration skills are preferred over experience delivering programmes for a senior audience - full support will be given to understand how we work, but it’s more important that you're able to keep track of deadlines, manage inboxes, and prioritise your own workload.</li><li>Efficient and effective management of suppliers collaborating closely with expert teams to ensure excellent service and value for money.</li><li>Good written and verbal communication skills, particularly writing for different audiences including executive level leaders.</li></ul><p><strong>Desirable criteria</strong></p><ul><li>Understanding of the public sector audience and organisations.</li><li>Experience working in a fast-paced environment, with the ability to build trust quickly with a range of stakeholders.</li></ul><p>We are a part of the Government Skills directorate and so we hope you have a desire to learn and provide evidence of investing in your own development - applying for this role is a great start!</p><p><strong>Additional information:</strong></p><p>A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Delivering at Pace</li><li>Developing Self and Others</li><li>Managing a Quality Service</li><li>Working Together</li></ul><h4>Benefits</h4>Alongside your salary of £29,727, Cabinet Office contributes £8,611 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><ul><li>Learning and development tailored to your role.</li><li>An environment with flexible working options.</li><li>A culture encouraging inclusion and diversity.</li><li>A <a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank">Civil Service Pension</a> which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.</li><li>A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.</li></ul><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>Application process</strong></p><p>To apply for this role you will be asked to submit a CV and statement of suitability.</p><p>Further details around what this will entail are listed on the application form.</p><p>Please use your statement of suitability to (in no more than 500 words words) outline how you meet the key skills and experience required for the role as set out in the job advert.<br><br>Should a large number of applications be received, an initial sift may be undertaken using your personal statement. </p><p>Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. </p><p><strong>Selection process</strong></p><p>If selected for interview you will be assessed on the behaviours for this role, Delivering at pace, Developing self and others, Managing a quality service and Working together, as well as your relevant skills and experience for the role.<br><br><strong>Expected timeline (subject to change)</strong></p><p>Expected sift date – week commencing 19/01/2026.</p><p>Expected interview date/s – TBC.</p><p>Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.<br><br>Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.</p><p><strong>Further Information</strong></p><p>A reserve list may be held for a period of 12 months from which further appointments can be made.</p><p>Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information <a href="https://www.childcarechoices.gov.uk/" target="_blank">visit the Childcare Choices website</a>.</p><p>If successful and transferring from another Government Department a criminal record check may be carried out. </p><p>In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.</p><p>However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing <a href="mailto:Pre-EmploymentChecks.grs@cabinetoffice.gov.uk" target="_blank">Pre-EmploymentChecks.grs@cabinetoffice.gov.uk</a> stating the job reference number in the subject heading. </p><p>For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email <a href="mailto:Info@disclosurescotland.co.uk" target="_blank">Info@disclosurescotland.co.uk</a></p><p>New entrants are expected to join on the minimum of the pay band.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.</p><p>Please note that this role requires CTC clearance, which would normally need 3 years’ UK residency in the past 3 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. </p><p>Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please <a href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fvetting-explained-and-our-vetting-charter%2Fthe-vetting-charter&amp;data=05%7C01%7CStewart.Crook%40homeoffice.gov.uk%7C11d121afdedc4b66f0db08db02a2c67c%7Cf24d93ecb2914192a08af182245945c2%7C0%7C0%7C638106670938846538%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=DLMFEFWkLHuoVftzsYqu0LeN6MLyJyfsWhgTWBGwHFo%3D&amp;reserved=0" target="_blank">See our vetting charter</a></p><p>For further information on National Security Vetting please <a href="https://www.gov.uk/government/publications/demystifying-vetting" target="_blank">visit the Demystifying Vetting website</a>.</p><p><strong>Reasonable Adjustment</strong></p><p>If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. </p><p>If you need a change to be made so that you can make your application, you should: </p><p>Contact Government Recruitment Service via <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a> as soon as possible before the closing date to discuss your needs. </p><p>Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. </p><p>If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p><strong>Feedback </strong></p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is <a href="https://www.gov.uk/government/publications/national-security-vetting-advice-for-people-who-are-being-vetted" target="_blank">counter-terrorist check (opens in a new window)</a>.<br><br><a href="https://www.gov.uk/government/publications/vetting-explained-and-our-vetting-charter/the-vetting-charter" target="_blank">See our vetting charter (opens in a new window)</a>.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4><p>This job is broadly open to the following groups:</p><ul><li>UK nationals</li><li>nationals of the Republic of Ireland</li><li>nationals of Commonwealth countries who have the right to work in the UK</li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the <a href="https://www.gov.uk/settled-status-eu-citizens-families" target="_blank">European Union Settlement Scheme (EUSS) (opens in a new window)</a></li><li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li><li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li><li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li></ul><a href="https://www.gov.uk/government/publications/nationality-rules" target="_blank">Further information on nationality requirements (opens in a new window)</a><h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. <a href="https://www.civil-service-careers.gov.uk/prison-leaver-recruitment/" target="_blank">Read more about prison leaver recruitment (opens in new window)</a>.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Billy Street</li><li>Email : <a href="mailto:billy.street@cabinetoffice.gov.uk" target="_blank">billy.street@cabinetoffice.gov.uk</a></li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at: <a href="mailto:cabinetofficerecruitment.grs@cabinetoffice.gov.uk" target="_blank">cabinetofficerecruitment.grs@cabinetoffice.gov.uk</a><br>If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at <a href="mailto:info@csc.gov.uk" target="_blank">info@csc.gov.uk</a>. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: <a href="https://civilservicecommission.independent.gov.uk" target="_blank">https://civilservicecommission.independent.gov.uk</a>.<br><br><h4>Attachments</h4><a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3MjgmdmVyaWZ5PTcxZTZhMjliNWU4Y2JkOGZkNGJmODA0ZGU2NGU0MjEz" target="_blank">Cabinet Office Terms and Conditions - External 2025-02-20 (2) Opens in new window</a> (docx, 94kB)<a href="https://files.civilservicejobs.service.gov.uk/admin/fairs/apptrack/download.cgi?SID=b3duZXI9NTA3MDAwMCZvd25lcnR5cGU9ZmFpciZkb2NfdHlwZT12YWMmZG9jX2lkPTEyNzY3MjkmdmVyaWZ5PTcyMDEyNzc4NzgxYzNjMDhmZjI3ZjBhZjUzN2Q4YWE1" target="_blank">Cabinet Office Employee Offer (2) Opens in new window</a> (pdf, 302kB)

Cabinet Office

Programme Support Officer

<h4>Job summary</h4><p>Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.</p><p></p><p>Visit our <a href="https://www.youtube.com/playlist?list=PL8EcnheDt1zgQYxvMYYtZf732Kp7cGqcC" target="_blank">YouTube channel</a> to watch the full series and come and discover your potential.</p><br><p>Join HMRC as Head of Internal Accessibility in the Centre of Excellence (CoE) and make a real impact by transforming HMRC’s digital experiences and ensure accessibility for everyone. HMRC is searching for a dynamic and passionate individual to lead Accessibility in the workplace.<br><br>In this pivotal role, you'll be the driving force behind making HMRC's digital landscape accessible for all. Your work will directly align with our unwavering commitment to diversity and inclusion, ensuring that everyone, regardless of ability, can access and benefit from our internal IT services. This is more than a job - it's a mission to create a truly inclusive digital environment.</p><h4>Job description</h4><p><strong>About the Role</strong></p><p>This is a business-critical strategic leadership role, driving HMRC’s Accessibility commitment across our internal IT Estate. You will lead a passionate and diverse team of Accessibility Specialists in the Internal Accessibility Centre of Excellence. Who ensure HMRC meets its legal obligations through robust Governance, adherence to Compliance Standards and provision of tools, software and guidance to support all staff.</p><h4>Person specification</h4><p><strong>Key Responsibilities</strong></p><p>You will be a strong strategic leader:</p><p>• Bringing to life HMRC’s vision of making HMRC a great place to work.<br>• Championed by HMRC ExCom, actively move forward Accessibility improvements that align to strategy and organisational objectives.<br>• Providing clear direction and building capability of your Internal Accessibility CoE. <br>• With a record of excellent stakeholder engagement ideally including Disability communities, be the internal Accessibility interface for all staff. <br>• Using your exceptional communication skills to influence Accessibility culture change of wide-reaching stakeholders throughout HMRC, Private Sector and other Government Departments.</p><p>Accountable for:<br>• Accessibility Governance and Compliance of all internal services, products and tools.<br>• Robust Accessibility business and finance planning.<br>• Oversight and full resolution in key areas such as customer escalations and complaint.<br>• Contract Management and Accessibility Service Lines.<br>• Assistive Technology supply chain including piloting and implementation of new ground breaking products.<br>• Culture Change and User Experience/supp.</p><p>Please note: This role requires regular travel and over-night stays across the UK.</p><p><strong>Essential Criteria:</strong></p><p>• Proven strong strategic leadership in a large complex, diverse organisation.<br>• Deep understanding of the Equality Act 2010, The Public Sector Bodies Accessibility Regulations 2018 and Web Content Accessibility Guidelines (WCAG).<br>• A record of excellent stakeholder engagement ideally including Disability communities.<br>• Demonstrable knowledge of Agile delivery.</p><p><strong>Additional Location information - Transitional sites:</strong></p><p>For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.</p><p>These sites are:</p><ul><li> Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.</li><li>Telford Plaza, Telford - moving to Parkside Court, Telford.</li></ul><p>You will be given more information about what this means at the job offer stage.</p><h4>Behaviours</h4><p>We'll assess you against these behaviours during the selection process:</p><ul><li>Leadership</li></ul><h4>Benefits</h4>Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. <a href="https://www.civilservicepensionscheme.org.uk/memberhub/joining-the-pension-scheme/benefits-of-the-pension-scheme/" target="_blank"> Find out what benefits a Civil Service Pension provides.</a><p>HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.</p><p>We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.</p><ul><li>Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.</li><li>Family friendly policies.</li><li>Personal support.</li><li>Coaching and development.</li></ul><p>To find out more about HMRC <a href="https://www.gov.uk/government/publications/working-for-hmrc-information-for-applicants/your-little-extras-and-big-benefits-handbook--2" target="_blank">benefits</a> and find out what it’s really like to work for HMRC<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhmrc-jobs.career-inspiration.com%2Fapp%2Fhome&amp;data=05%7C01%7Cochvinder.sandhu%40hmrc.gov.uk%7C58f2566a4caf4b596c0408dac6e2c1fd%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638040974455103539%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=G2Ks8M3egM5qVREswI94ydHKRzsXUwKpIJpTaRZpDiE%3D&amp;reserved=0" target="_blank">hear from our insiders</a> or visit<a href="https://www.civilservicepensionscheme.org.uk/members/thinking-of-joining-the-civil-service/" target="_blank"></a><a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">Thinking of joining the Civil Service</a>.</p><h4>Things you need to know</h4><h4>Artificial intelligence</h4>Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our <a href="https://www.civil-service-careers.gov.uk/artificial-intelligence-and-recruitment/" target="_blank">candidate guidance (opens in a new window)</a> for more information on appropriate and inappropriate use.<h4>Selection process details</h4>This vacancy is using <a href="https://www.gov.uk/government/publications/success-profiles" target="_blank">Success Profiles (opens in a new window)</a>, and will assess your Behaviours and Experience.<p><strong>How to Apply</strong></p><p>As part of the application process, you will be asked to provide the following:</p><ul><li>A name-blind CV, to include your Job History, with a short description of your jobs/roles, duties and any key achievements.</li><li>A 750-word Personal Statement, describing how your skills, attributes and experience would make you suitable for the role, referring to the Person Specification, and how you meet the Essential Criteria. </li><li>A 250-word statement for the Lead Behaviour: Leadership.</li></ul><p>Further details around what this will entail are listed on the application form.</p><p><strong>Sift</strong></p><p>In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.</p><p>At full sift the Behaviour statement, your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.</p><p>We may also raise the score required at any stage of the process if we receive a high number of applications.</p><p><strong>Interview</strong></p><p>During the panel interview, you will be asked a Behaviour-based question, and Experience-based questions to further explore your abilities and relevant skills.</p><p>Interviews will take place via video link (Microsoft Teams).</p><p>Sift and interview dates to be confirmed.</p><p><strong>Eligibility</strong></p><p>Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – <strong>[insert vacancy ref]</strong> &amp; vacancy closing date <strong>[insert date]’</strong></p><p>To check that you are eligible to apply for this role, <a href="https://www.civil-service-careers.gov.uk/hmrc-applying-to-work-at-hmrc/" target="_blank">please review the eligibility information before submitting your application</a>.</p><p><strong>Reserve List </strong></p><p>A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account. <br><br><strong>Criminal Record Check </strong></p><p>Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. <br><br><strong>Merit List</strong></p><p>After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.</p><p><strong>Hybrid working at HMRC</strong></p><p>HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).</p><p><strong>Reasonable Adjustments</strong></p><p>We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.<br></p><p>If you need a change to be made so that you can make your application, you should: </p><ul><li>Contact the UBS Recruitment Team via <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a> as soon as possible before the closing date to discuss your needs.</li></ul><p>Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.</p><p><strong>Important information for existing HMRC contractual homeworkers</strong></p><p>This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.</p><p><strong>Terms and Conditions</strong></p><p>Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.</p><p>HMRC has a presence in every region of the UK. For more information on where you might be working, <a href="https://www.civil-service-careers.gov.uk/hmrc-locations/" target="_blank">review this information on our locations</a>.</p><p>The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.</p><p>Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. </p><p>Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.</p><p>Questions relating to an individual application must be emailed as detailed later in this advert.</p><p>Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. </p><p>A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.</p><p>New entrants will join on the minimum of the pay band.</p><p>Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.</p><p>If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.</p><p>For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fworking-for-hmrc-information-for-applicants&amp;data=05%7C02%7Crecruitmentreportingperformanceunity%40hmrc.gov.uk%7Cbc4ce7d829ea4c87676408dde15791d0%7Cac52f73cfd1a4a9a8e7a4a248f3139e1%7C0%7C0%7C638914488435915483%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=W0g4BVqKYKf48jUwISn54Xl15GKbdRh%2F%2Fp%2B3unspNVU%3D&amp;reserved=0" target="_blank">Working for HMRC: information for applicants - GOV.UK</a>.</p><br><br>Feedback will only be provided if you attend an interview or assessment.<h4>Security</h4>Successful candidates must undergo a criminal record check.People working with government assets must complete <a href="https://www.gov.uk/government/publications/government-baseline-personnel-security-standard" target="_blank">baseline personnel security standard (opens in new window)</a> checks.<h4>Nationality requirements</h4>Open to UK nationals only.<h4>Working for the Civil Service</h4>The <a href="http://civilservicecommission.independent.gov.uk/code/" target="_blank">Civil Service Code (opens in a new window)</a> sets out the standards of behaviour expected of civil servants.<br><br>We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's <a href="https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/" target="_blank">recruitment principles (opens in a new window)</a>.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.<h4>Diversity and Inclusion</h4>The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the<a href="https://www.gov.uk/government/publications/civil-service-people-plan-2024-2027/civil-service-people-plan-2024-2027-html" target="_blank">Civil Service People Plan (opens in a new window)</a> and the <a href="https://www.gov.uk/government/publications/civil-service-diversity-and-inclusion-strategy-2022-to-2025" target="_blank">Civil Service Diversity and Inclusion Strategy (opens in a new window)</a>.<h4>Apply and further information</h4>This vacancy is part of the <a href="https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans" target="_blank">Great Place to Work for Veterans (opens in a new window)</a> initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.<h4>Contact point for applicants</h4><h4>Job contact : </h4><ul><li>Name : Gill Bell</li><li>Email : <a href="mailto:gill.bell@hmrc.gov.uk" target="_blank">gill.bell@hmrc.gov.uk</a></li><li>Telephone : 07920757581</li></ul><h4>Recruitment team</h4><ul><li>Email : <a href="mailto:unitybusinessservicesrecruitmentresults@hmrc.gov.uk" target="_blank">unitybusinessservicesrecruitmentresults@hmrc.gov.uk</a></li></ul><h4>Further information</h4>Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.<br><br>In the first instance, you should raise the matter directly via <a href="mailto:ubsrecruitmentcomplaints@hmrc.gov.uk" target="_blank">ubsrecruitmentcomplaints@hmrc.gov.uk</a>. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.<br><br>If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.<br><br>

Head of Internal Accessibility

Lead Platform Operations Manager

41 Flexible Jobs in Tyne and Wear