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Please apply online via the link provided.



The role&nbsp;
Reporting to the Executive Director of Adult Social Care (DASS), you will be at the heart of this transformation, working to develop options in the market and commission services that support independence and tailored, outcome-based support.&nbsp;
It is envisaged that the role will change and develop as we look to adopt a more integrated commissioning approach between adult social care, children and young people services, public health, and the Integrated Care Board’s (ICB) requirement for care and support services / prevention.&nbsp;&nbsp;
You will lead a team that manages and develops our local care providers and builds a strong culture of promoting high quality, efficient, innovative and value for money services through effective design, commissioning, and contract management. You will lead that role for Adult Social Care, and where appropriate the ICB, both in the teams you manage and in the local areas with delegated commissioning and contract management responsibilities.&nbsp;
About us&nbsp;
As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.&nbsp;
In Suffolk adult social care, we have recently agreed a new strategic approach looking to use innovation and technology to support independence, sustainability and high-quality care. We know we want to do more to include people who use of services, the people who support them and our front-line staff in the design of services that will be more personalised and better meet need.&nbsp;
We want to increasingly “think system” and we need people who are able to work across the health and social care system in Suffolk. We are building new approaches to integrated commissioning with the NHS integrated care board and working with our NHS provider organisations to deliver joined up care solutions. Our voluntary, community, faith and social enterprise (VCFSE) and independent care sector providers are central to the future model of care required.&nbsp;&nbsp;
About you&nbsp;
This exciting role calls for someone willing to embrace creative and innovative solutions, someone prepared to take risks and a leader who can enable transformation across a wide range of commissioners and most crucially independent care providers.&nbsp;
You will have a clear commitment to co-production and engagement and to enabling highly personalised services for people in Suffolk.&nbsp;
You will also have experience across adult social care, commissioning, and contract management; an in-depth understanding of the health and social care landscape and exceptional relationship-building skills will be required for success.&nbsp;
You can view a full list of requirements in the <a href="https://sccrecruit.blob.core.windows.net/assets/SCC/19812-AD-Integrated-Commissioning-and-Contracts-JPP.docx" target="_blank">Job and Person Profile (docx)</a>. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.&nbsp;
Travel and workplace requirements&nbsp;
We positively encourage the use of technology to communicate, but on occasions, there may be a requirement for you to travel to locations away from your contractual base, using reasonable and suitable means available to you. If you require a reasonable adjustment due to a disability to meet the travel requirements of this role, please speak with the contact detailed below.&nbsp;
This role supports&nbsp;hybrid working, with an expectation to work from the office for three days each week. Please speak with the contact detailed below if you wish to discuss how that might impact your working arrangements. #LI-Hybrid&nbsp;
Empowering Everyone &nbsp;
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our&nbsp;<a href="https://www.suffolk.gov.uk/council-and-democracy/our-aims-and-transformation-programmes/the-councils-equality-and-inclusion-commitment-to-you" target="_blank">Workforce Equality Report</a>.&nbsp;
To find out more:
To find out more please visit our<a href="https://www.careers.suffolk.gov.uk/home/careers/leadership" target="_blank">leadership careers page (careers.suffolk.gov.uk)</a>where you can view a full list of requirements and read the<a href="https://sccrecruit.blob.core.windows.net/assets/SCC/19812-AD-Integrated-Commissioning-and-Contracts-JPP.docx" target="_blank">Job and Person Profile (docx)</a>.&nbsp;
How to apply:
To apply and for further details, please click on the apply link above.
Closing date: 11:30pm, 29 July 2025
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.  #LI-Hybrid&nbsp;

Suffolk County Council

Assistant Director, Integrated Commissioning and Contracts

<ul></ul>





Business &amp; Skills ApprenticeshipFixed Term, Full Time£14,567 per annum rising to £23,557 per annum on the second yearLocation: ChelmsfordWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Anywhere worker</a>Closing Date: 7th August 2025Are you interested in business development and skills enhancement? Looking to start a career in this sector? Join our friendly, welcoming, and high-achieving team!Benefits:<ul>
<li>Healthy work life balance; flexible and hybrid working options.</li>
<li>Wide range of learning and development opportunities.</li>
<li>IT equipment and home-working equipment supplied.</li>
<li>26 days annual leave + bank holidays + choice to buy extra.</li>
<li>Generous Local Government Salary related pension scheme.</li>
<li>Access to hundreds of discounts and benefits through Essex Rewards.</li>
<li>Access to our health and wellbeing support platform with LifeWorks.</li>
<li>Disability Confident Leader: we are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.</li>
<li>Up to 4 days per annum volunteering leave.</li>
<li>National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage (currently £23,557 per annum as of 01 April 2025).</li>
<li>A <a href="https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0" target="_blank">Business Administrator</a> Level 3 qualification via Adult Community Learning (ACL).</li>
</ul>Whilst undertaking an apprenticeship within Essex County Council, you can expect to be supported from your first day. You'll be invited to attend a specific onboarding event, have access to exclusive training material via My Learning platform, enrolled in the apprenticeship channel alongside colleagues on similar paths, invited to frequent gatherings, and offered peer-to-peer guidance. Additionally, you will have the chance to showcase your apprenticeship experience to external audiences. Apprenticeships are a valued career pathway to achieving your ambitions within Essex County Council, whilst gaining a qualification.Our Level 2 apprenticeship is an intermediate level apprenticeship - it is the equivalent to 5 GCSE passes. Our Level 3 apprenticeship is an advanced apprenticeship - it is the equivalent to two A Levels or T Level. These apprenticeships are a fantastic steppingstone into your preferred career. You'll work under the guidance of experienced professionals to develop a solid foundation in you chosen profession, while also contributing to the overall goals and objectives of the Essex County Council.There is every opportunity to progress to further roles and training within Essex County Council. You will have the chance to put forward your ideas, grow your skillset and collaborate with an innovative team in a collaborative environment.What our apprentices say:"I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and minimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government""I love the apprenticeship process as you're getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It's a great starting point to anyone who hasn't got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at."The Role:As a Business and Skills Apprentice at Essex County Council, you'll learn the basics of business activities and support skills development. You'll shadow team members to understand various roles within the Business and Skills Team. This is a fantastic opportunity to gain experience in a dynamic environment, working with passionate colleagues dedicated to helping businesses in Essex grow. This role will give you the opportunity to:<ul>
<li>Help businesses in Essex grow and thrive.</li>
<li>Support skills development initiatives.</li>
<li>Create jobs for residents.</li>
<li>Promote green growth, equality, diversity, and inclusion.</li>
<li>Shadow team members and learn about different roles.</li>
<li>Attend training courses and workshops.</li>
</ul>About You:You will be:<ul>
<li>Educated to RQF level 2 (GCSE) or equivalent by experience.</li>
<li>Highly organised and reliable.</li>
<li>Capable of prioritising a demanding workload and have a "can do" attitude.</li>
<li>Able to take ownership of work and achieve the agreed commitments.</li>
<li>Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers.</li>
<li>Proficient in Microsoft Office/Office 365 applications and willing to learn new systems.</li>
<li>Good teamwork skills and a commitment to collaboration.</li>
<li>Experienced in a working environment is helpful, but not essential.</li>
</ul>Essential Requirements for the role:<ul>
<li>You will need to be 16 years of age at the start of the apprenticeship.</li>
<li>You will need to have the right to work and study in England.</li>
<li>You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date.</li>
<li>You cannot have previously completed a qualification that is Level 3 or above in field that is related to Business Administration.</li>
<li>As apprentices have employed status you must have the right to permanently live, work and study in the UK. Apprenticeships are not covered by student visas.</li>
</ul>Please note that we must be provided with your GCSE certificate at the final stage of the recruitment process. If you have international equivalent qualifications a NARIC Statement of Comparability must be provided. If you do not already hold one you can purchase online - you can find more information here <a href="https://enic.org.uk/Qualifications/SOC/Default.aspx" target="_blank">Statement of Comparability (enic.org.uk)</a>.What will you be doing?You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):<ul>
<li>Assist with the delivery of the Sector Development Team.</li>
<li>Help with project planning and monitoring.</li>
<li>Support the operational delivery of business and skills programs.</li>
<li>Assist with marketing campaigns and event organization.</li>
<li>Help with budgetary and financial management.</li>
<li>Assist with data tracking and performance management.</li>
<li>General team administration tasks, including file management, meeting room bookings, capturing actions from meetings, and monitoring the generic email account.</li>
<li>Follow ECC policies and procedures for task completion and our expected standards of behaviours.</li>
</ul>Why Essex? To read more about us please visit:<a href="https://workingforessex.com/role/economy-investment-and-public-health" target="_blank">People, Policy, Economy and Public Health</a><a href="https://www.workingforessex.com/working-here/entry-to-work?source=workingforessex.com" target="_blank">Entry to Work</a>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank">Everyone's Essex</a>. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank">Nolan principles</a>, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.How to apply:Start your journey within the Business and Skills Team by clicking the APPLY button now!If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a>work.placements@essex.gov.uk</a>.As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a>.Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank">The Essex Talent Community</a>.Additional Information:If you have queries on this role or require anything further, please email <a>work.placements@essex.gov.uk</a>Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank">Facebook</a>, <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank">Instagram</a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank">LinkedIn</a>. Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank">careers page</a>.Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank">Pay and Reward</a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank">About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank">Organisation Behaviours</a>

Business & Skills Apprenticeship

<ul></ul>





Business Support AssistantFixed Term, Full Time£25,081 per annumLocation: HarlowWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Anywhere worker</a>Closing Date: 27th July 2025Please note that this is a fixed term contract/secondment opportunity until 31st December 2025 and will involve working on-site 5 days a week at the main reception desk at Goodman House, Harlow, providing face to face customer service. Days and Hours are: 9am to 5.30pm Monday to Thursday and 9am to 4.30pm Friday. Occasional flexible working when approved in advance.About Us:This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs; providing a wide variety of support to high volume processes and tasks such as data input and management, minute taking, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line social care teams that require a more integrated approach to support.We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.Benefits:<ul>
<li>Healthy work life balance.</li>
<li>Wide range of learning and development opportunities.</li>
<li>IT equipment and home-working equipment supplied.</li>
<li>26 days annual leave + bank holidays + choice to buy extra.</li>
<li>Generous Local Government Salary related pension scheme.</li>
<li>Access to hundreds of discounts and benefits through Essex Rewards.</li>
<li>Access to our health and wellbeing support platform with LifeWorks.</li>
<li>Up to 4 days per year Volunteering leave.</li>
</ul>Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank">pay and reward</a>.The Role:This role will involve working on-site at the main reception desk at Goodman House, Harlow providing face to face customer service.This role involves working as part of a wider business support team to deliver effective, routine administrative support within a business centre; learning and developing an understanding of existing processes and systems and develop knowledge of all functions across ECC.As a Business Support Assistant, you may also provide general administrative support to ECC, dealing with day to day work instructed from the Business Centre Manager or others. Great customer service skills are required as this is a customer facing role. Accurate and efficient data entry onto ECC systems is also required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.ECC provide a minute taking service as requested in some areas, however full training would be provided if requested to support this.About You:You will:<ul>
<li>Have a good standard of basic education - 5 GCSEs grade C and above (including Maths and English) or a minimum of 6 months office experience.</li>
<li>Have excellent face to face customer service skills, communication and conflict management skills.</li>
<li>Have the ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases.</li>
<li>Have previous experience of managing electronic or hard copy filing systems.</li>
<li>Be able to communicate in a manner which is easily understood and tailored to meet the needs of the audience.</li>
<li>As part of the role, you may have access to sensitive and/or personal information, therefore you will need to understand and follow GDPR regulations.</li>
<li>Have the ability to think about alternative ways of doing things and being open to new work practices and responsive to change.</li>
<li>Have the ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.</li>
<li>Be reliable for on-site working.</li>
<li>Strong telephony and IT skills are desirable.</li>
</ul>What will you be doing?<ul>
<li>Provide assistance to colleagues and members of the public that arrive at the main reception desk</li>
<li>Providing high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).</li>
<li>Responding to customer requests and queries in a timely and efficient way.</li>
<li>Acting as a professional representative of the Business Support service and ECC .</li>
<li>Delivering the required activities of the respective business centre(s).</li>
<li>Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.</li>
<li>Maintaining confidential records according to Essex County Council guidance.</li>
<li>Dealing with correspondence for the team or service in a timely, consistent and professional manner.</li>
<li>Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.</li>
<li>Specific individual and shared targets and objectives are defined annually within the performance management framework.</li>
</ul>Why Essex? To read more about us please visit:<a href="https://www.workingforessex.com/role/corporate-services?source=workingforessex.com" target="_blank">Corporate Services</a><a href="https://workingforessex.com/working-here/entry-to-work" target="_blank">Entry to work - Working for Essex</a>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank">Everyone's Essex</a>. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank">Nolan principles</a>, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.How to apply:Start your journey within Business Support by clicking the APPLY button now!If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a>work.placements@essex.gov.uk</a>. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a>.Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank">The Essex Talent Community</a>.Additional Information:If you have queries on this role or require anything further, please email <a>work.placements@essex.gov.uk</a>Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank">Facebook</a>, <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank">Instagram</a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank">LinkedIn</a>. Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank">careers page</a>.Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank">Pay and Reward</a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank">About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank">Organisation Behaviours</a>

Business Support Assistant

<ul></ul>





Business Support AssistantFixed Term, Full Time£25,081 per annumLocation: Clacton on SeaWorking Style: <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Anywhere worker</a>Closing Date: 29th July 2025Please note that this is a fixed term contract/secondment opportunity until 31st March 2026.About Us:We are seeking a candidate with strong minute-taking skills and general administration experience. As an 'anywhere' worker, you will have the flexibility to work from home when this meets business need. However, there will be occasions when you are required to work on-site at Magnet House, Clacton On Sea, or other locations when required, so flexibility is essential.This is an exciting opportunity to work as part of Essex County Council's large, dynamic and highly valued Business Support Team who work in specialised Business Centres across Essex promoting specialised knowledge and improving service and efficiencies.Business Support teams deliver outstanding administration and customer service to all Essex County Council (ECC) functional areas. Our multi skilled teams deliver services from Business Centre hubs; providing a wide variety of support to high volume processes and tasks such as data input and management, minute taking, finance tasks, managing high volume calls, receptions and requests for assistance. We also support front line social care teams that require a more integrated approach to support.We are proactive, forward-thinking and solution focused; we streamline processes and maximise digital opportunities. In doing so, we help increase the effectiveness of ECC to deliver better outcomes for the people of Essex than it could without our support.We value our people and help them strive to deliver their potential and walk their career pathways within our organisation, giving them the tools and learning to get there.Benefits:<ul>
<li>Healthy work life balance.</li>
<li>Wide range of learning and development opportunities.</li>
<li>IT equipment and home-working equipment supplied.</li>
<li>26 days annual leave + bank holidays + choice to buy extra.</li>
<li>Generous Local Government Salary related pension scheme.</li>
<li>Access to hundreds of discounts and benefits through Essex Rewards.</li>
<li>Access to our health and wellbeing support platform with LifeWorks.</li>
<li>Up to 4 days per year Volunteering leave.</li>
</ul>Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here <a href="https://www.workingforessex.com/working-here/pay-reward/" target="_blank">pay and reward</a>.The Role:This is a varied and challenging role, as a minute taker within our team, you will be supporting a variety of ECC meetings varying from social care meetings for Adults &amp; Children, through to Corporate and HR meetings.As a Business Support Assistant, you may also provide general administrative support to ECC, dealing with day to day work instructed from the Business Centre Manager. Great customer service skills are required as this is a customer facing role. Accurate and efficient data entry onto ECC systems is also required, to ensure that all customer service requests are met within a specified time frame and are in line with data protection policies.About You:You will:<ul>
<li>Have a good standard of basic education - 5 GCSEs grade C and above (including Maths and English) or a minimum of 6 months office experience.</li>
<li>Have minute taking experience - however full training will be provided.</li>
<li>Have excellent face to face customer service skills, communication and conflict management skills.</li>
<li>Have the ability to use computerised systems with a high level of speed and accuracy - including Microsoft Office applications and internal ECC databases.</li>
<li>Have previous experience of managing electronic or hard copy filing systems.</li>
<li>Be able to communicate in a manner which is easily understood and tailored to meet the needs of the audience.</li>
<li>As part of the role, you may have access to sensitive and/or personal information, therefore you will need to understand and follow GDPR regulations.</li>
<li>Have the ability to think about alternative ways of doing things and being open to new work practices and responsive to change.</li>
<li>Have the ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.</li>
<li>Be reliable for on-site working.</li>
<li>Strong telephony and IT skills are desirable.</li>
</ul>What will you be doing?<ul>
<li>Provide note/minute taking support to various function across ECC.</li>
<li>Provide high quality, efficient and effective Business Support services to internal and external customers within agreed timescales and Service Level Agreements (SLAs).</li>
<li>Responding to customer requests and queries in a timely and efficient way.</li>
<li>Act as a professional representative of the Business Support service at a local level, dealing with customers face to face and via telephone or redirecting in line with Essex customer standards.</li>
<li>Delivering the required activities of the respective business centre(s).</li>
<li>Providing high quality self-directed administrative support, checking own work and proactively looking to raise standards.</li>
<li>Maintaining confidential records according to Essex County Council guidance.</li>
<li>Dealing with correspondence for the team or service in a timely, consistent and professional manner.</li>
<li>Sharing knowledge and good practice with colleagues and highlighting more efficient ways of doing tasks.</li>
<li>Covering Essex County Council building receptions.</li>
<li>Specific individual and shared targets and objectives are defined annually within the performance management framework.</li>
</ul>Why Essex? To read more about us please visit:<a href="https://www.workingforessex.com/role/corporate-services?source=workingforessex.com" target="_blank">Corporate Services</a><a href="https://workingforessex.com/working-here/entry-to-work" target="_blank">Entry to work - Working for Essex</a>As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in <a href="https://www.essex.gov.uk/about-council/plans-and-strategies/our-vision-essex/everyones-essex" target="_blank">Everyone's Essex</a>. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the <a href="https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-principles-of-public-life--2" target="_blank">Nolan principles</a>, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.How to apply:Start your journey within Business Support by clicking the APPLY button now!If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email: <a>work.placements@essex.gov.uk</a>.As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to <a href="https://www.gov.uk/dbs-update-service" target="_blank">https://www.gov.uk/dbs-update-service</a>.Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join <a href="https://essex.talentpool.com/sign-up?utm_source=Cornerstone&amp;utm_medium=Advert&amp;utm_content=Job_Advert" target="_blank">The Essex Talent Community</a>.Additional Information:If you have queries on this role or require anything further, please email <a>work.placements@essex.gov.uk</a>Follow us on <a href="https://www.facebook.com/essexcountycouncil" target="_blank">Facebook</a>, <a href="https://twitter.com/essex_cc" target="_blank">X</a>, <a href="https://www.instagram.com/essex_cc" target="_blank">Instagram</a> and <a href="https://www.linkedin.com/company/essex-county-council/" target="_blank">LinkedIn</a>. Further details can be found on our <a href="https://www.workingforessex.com/" target="_blank">careers page</a>.Downloads<a href="https://www.workingforessex.com/working-here/pay-reward" target="_blank">Pay and Reward</a> <a href="https://www.workingforessex.com/working-here/our-ways-of-working" target="_blank">Our Ways of Working </a> <a href="https://www.workingforessex.com/about-us" target="_blank">About Us </a> <a href="https://www.workingforessex.com/organisational-behaviours" target="_blank">Organisation Behaviours</a>

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Apprentice and Employer Engagement OfficerPermanent, Full Time£26,061 to £30,660 per annumLocation: ColchesterClosing Date: Thursday 31st July 2025 at 11.59pmThe position, while based from Colchester will be expected to cover the whole county.OverviewACL Essex is the largest provider of adult education in the county. Our aim is to provide learners with as many ways to flourish as possible, to be there in communities across Essex, to make a difference to residents and businesses, so they can make a difference for themselves and to the places that they live in.The RoleAdult Community Learning (ACL) is ECC's provider of lifelong learning experiences for Essex residents. ACL offers qualifications to help people move nearer to, enter or progress within the workplace or gain skills to enhance life chances. The service focuses many of its programmes and activities on the hardest to reach communities within Essex. ACL learners have access to a diverse range of accredited and non-accredited courses which encourage creativity, healthy lifestyles, social inclusion and engagement.The Employer Engagement Officer is tasked with generating and sustaining new business for ACL. Proactively working to maximise opportunities, the role involves increasing the number of learners and apprenticeships across all programs. Excellent sales skills are required, along with demonstrable evidence of meeting targets.With excellent account management, ability to build strong working relationships with both internal and external stakeholders that increases Apprenticeship take up and new business opportunities.Accountabilities:<ul>
<li>Responsible for generating good quality leads, from both new and existing customer bases, through a range of proactive sales activities that increase apprenticeship uptake and generate new income streams.</li>
<li>Responsible for providing excellent account management, that maintains and increases the take up of apprenticeships from a wide range of small/medium businesses across Essex</li>
<li>Identify and attend careers events across the county to promote and increase uptake of ACL apprenticeships and training programmes to individuals</li>
<li>Identify and attend regular business networking events to build employer base and increase uptake of ACL apprenticeships and training programmes</li>
<li>Accurately complete relevant paperwork and ensure that records are kept up to date on the ACL CRM system.</li>
<li>Responsible for carrying out key tasks, as directed by the Apprentice &amp; Employer Engagement Lead, to ensure targets are met, delivered on time, and within budget.</li>
<li>Specific individual and shared targets and objectives are defined annually within the performance management framework.</li>
</ul>The Experience You Will Bring:<ul>
<li>Educated to level 3 or by experience</li>
<li>A qualification in Information, Advice and Guidance</li>
<li>Proven track record of successfully delivering against challenging targets in an education setting or similar.</li>
<li>Experience of building and maintaining strong relationships and partnerships with both internal and external stakeholders that lead to positive outcomes. Specifically those that increase apprenticeship take up.</li>
<li>Excellent communicator with a proven ability to always deliver outstanding customer service.</li>
<li>Good working knowledge of Education and Skills Funding Agency rules</li>
</ul>

Apprentice and Employer Engagement Officer

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Programme Engagement OfficerPermanent, Full Time£26,485 to £31,158 per annumLocation: ChelmsfordClosing Date: Tuesday 29th July 2025 at 11.59pmThe Opportunity Essex has a number of key employment and skills challenges including low productivity, low wages and lower than average workforce skills levels. Whilst the unemployment claimant count is low, Essex suffers from high levels of economic inactivity and significant pockets of deprivation in communities and cohorts To resolve these challenges, Essex County Council delivers the Connect to Work Programme which supports residents with facing barriers or challenges to get into and maintain meaningful employment, social inclusion and engagement. Engagement Officers play a key role in ensuring that the opportunities in the Connect to Work programme reach as many people as possible. Working across Greater Essex the role will engaging residents and a range organisations including Voluntary Sector, Health Care, Prison Service, probation, Job Centre Plus to raise awareness of the programme, working proactively to promote opportunities and increase numbers of participants. Engagement Officers will also be instrumental in working with employers to secure employment opportunities for programme participants, ensuring the programme has the greatest impact. Accountabilities<ul>
<li>Raise awareness and stimulate interest in the Connect to Work Programme, acting as the principle point of contact for public, private and voluntary sector organisations seeking information on the programme.</li>
<li>Responsible for ensuring access to information about the programme through social, online, and print media, including devising accessible formats suitable for those with additional support needs.</li>
<li>Build and maintain relationships with professional third parties including, educational institutions, Job Centre Plus, Local Authorities, health and voluntary sector bodies to generate actionable referrals to the Programme, overseeing a vibrant referral network of partners.</li>
<li>Support the development of, deliver and attend events, workshops and training sessions to promote the project, building the community base to drive direct and indirect Expressions of Interest to the programme.</li>
<li>Responsible for working with employers to secure suitable work opportunities for programme participants, maintaining a register of opportunities.</li>
<li>Work with Marketing Executives to design and deliver targeted marketing campaigns to increase engagement in the Connect to Work Programme.</li>
<li>Support the implementation of the Connect to Work account management approach, accurately completing relevant paperwork and ensuring that records are kept up to date on the programme CRM / MIS system.</li>
<li>Gather, analyse, and report data related to programme performance and workforce trends to inform action plans. </li>
</ul>The Experience You Will Bring<ul>
<li>Educated to level 3 or by experience</li>
<li>Demonstrable track record of generating leads that generate new and sustainable business.</li>
<li>Experience in project coordination, economic growth, workforce development, or a related area. Preferably within a public sector or local government context.</li>
<li>Experience of working with businesses and/or partner organisations on economic development issues.</li>
<li>Able to work as part of a motivated multi-disciplinary team from diverse backgrounds, achieving strategic objectives and a flexible approach.</li>
<li>Experience of building and maintaining strong relationships and partnerships with both internal and external stakeholders</li>
<li>Excellent communicator with a proven ability to deliver outstanding customer service at all times. </li>
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Programme Engagement Officer

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Assistant Urban Design InternFixed Term, Full Time£25,081 per annumLocation: ChelmsfordClosing Date: Sunday 27th July 2025 at 11.59pmWorking Style: Anywhere WorkerAre you an Architecture Graduate who is looking for a year in practice between your Part 1 and Part 2 courses, or an Urban Design Graduate looking for a year in practice in a friendly and high achieving team? Do you have an interest in shaping the quality of the built environment through Urban Design and are looking to start a career in this sector? This could be the opportunity you are looking for!Interviews will take place in person at County Hall, Chelmsford the week commencing 11th August 2025. Benefits: <ul>
<li>Healthy work life balance with flexible and hybrid working options</li>
<li>Wide range of learning and development opportunities</li>
<li>26 days annual leave + bank holidays + choice to buy extra</li>
<li>Generous Local Government Salary related pension scheme</li>
<li>Access to hundreds of discounts and benefits through Essex Rewards</li>
<li>Access to our health and wellbeing support platform with Vita Health Group</li>
<li>A range of employee networks and communities to support staff and promote change, including, LGBTQ+ Employee Network, Ethnically Diverse Employee Network (EDEN), Differently Adept Working Network (DAWN), Young Person's Network &amp; Many more!</li>
</ul>What our Interns say: "I have thoroughly enjoyed my time at place services. The team and staff are welcoming and very willing to share their wealth of knowledge. I have especially appreciated the opportunities presented to me to complete different forms of work. My involvement in all sorts of projects has given me valuable exposure to the industry as a whole". Kieran Sullivan, Assistant Urban Design Intern. The Role: Place Services is a multi-disciplinary consultancy within Essex County Council providing environmental and planning services to the Council, local authorities and other public bodies. Our purpose is to support the public sector to deliver sustainable development. The Assistant Urban Design Intern will support the effective delivery of urban design services to our clients across the UK. The post holder will provide urban design support, including development management and policy advice; context appraisal and master planning; design guides and codes; assisting with design reviews; helping to prepare design briefs; and undertaking supervised specialist tasks on multi-disciplinary projects. The role requires a graduate level practitioner with knowledge of development management processes, legislation, policy, standards, and guidance; information management and communication skills; and a collaborative, enterprising, and client focused approach. About You: <ul>
<li>Previous work or volunteer experience working within a similar environment would be beneficial, but not essential as full training and support will be provided.</li>
<li>Builds effective working relationships with colleagues and customers across the functional area and wider organisation, which are collaborative to deliver effective customer service.</li>
<li>An interest in improving the built environment </li>
</ul>Essential Requirements for the role: <ul>
<li>Educated to Graduate Level in Architecture (RIBA Part 1 Eligible Course) or Urban Design (Urban Design Group Recognised Course) or studying either BA or Bsc in Architecture (Graduating 2025) OR MA or Msc in Urban Design (Graduating 2025)</li>
<li>Experience of working with IT systems including Microsoft Office, Adobe Photoshop, Illustrator, and InDesign, Autocad, SketchUp, and Rhino, and willingness to learn new systems.</li>
<li>A high level of written and oral communication skills.</li>
<li>Please note - if your application is progressed to interview stage, there is a requirement to bring a portfolio of work to discuss at the interview</li>
</ul>What will you be doing? <h4>Contributing to effective delivery of a range of urban design services including:</h4><ul>
<li>Downloading and registering Application documents for consideration by the team.</li>
<li>Assisting with a case load of straightforward and minor development management consultations at all stages of the planning/consent process including Preapplication, Full, Outline, and Reserved Matters Applications and discharge of Conditions (RIBA stages 2 to 4).</li>
<li>Supporting the evaluation and preparation of design codes and design briefs (RIBA Stages 1 to 3).</li>
<li>Drafting new parameter plans and diagrams for Design Codes using AutoCAD, SketchUP, Photoshop, Illustrator and Rhino under the direction of Seniors and Principals. 3D Modelling and sketching (RIBA Stages 1 to 3).</li>
<li>Assisting with context appraisal and master planning including desk top publishing and 3D modelling and sketching (RIBA stages 1 to 3).</li>
<li>Assisting with and minuting design reviews (RIBA Stages 2 to 3).</li>
<li>To undertake work shadowing for site visits, and consultation feedback meetings with applicants and local authorities (RIBA stages 1 to 3).</li>
<li>To write, publish and distribute minutes for the above meetings.</li>
<li>Work shadowing other disciplines as required including Heritage and Landscape consultants.</li>
<li>Assisting the development and delivery of learning and promotional material, training activities and events, and engaging with networks, to enhance the recognition and reputation of Place Services.</li>
<li>Helping to maintain a collaborative, high-performance culture and improve personal competency continually seeking to enhance personal performance and practice, securing feedback, and building knowledge and skills.</li>
<li>Completion of RIBA <a href="http://www.pedr.co.uk/" target="_blank">Professional Education and Development Record (PEDR)</a> </li>
</ul>

7 Full time Jobs in Colchester, UK