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Performance and Information Support Officer
About this job
We are seeking to recruit a Performance and Information Support Officer and the role will focus on children’s social care. You will report to the Senior Performance and Information Officer and the key responsibilities will include extracting information from databases through tools such as Business Objects and interpretation of this information through data analysis and performance management, as well as report building and the design and maintenance of comprehensive performance frameworks.
The Performance and Intelligence Unit comprises two sub-teams: a performance and intelligence team responsible for performance data and data analysis/intelligence across children’s and adults’ social care, crime/community safety and a systems team responsible for the implementation and development of social care databases, such as Liquidlogic.
The unit is led by the Head of Data Insight and Intelligence, with two principal managers managing the two sub-teams. We are a team of specialists that use our skills to understand and inform demand, outcomes and improve the commissioning of services for our most vulnerable residents.
About you
We are looking for a highly-skilled candidate with strong IT skills and ideally knowledge of children’s social care.
You will have proven experience of working with performance and reporting functions. In addition to this, the ability to work cooperatively and effectively within and across teams with internal and external stakeholders, as well as excellent communication and organisational skills is essential.
About us
Barking & Dagenham is changing. It Starts Here.
Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.
Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.
We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.
Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.
We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.
#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.
As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.
Our values, known as
- DRIVE, shape how we work: Deliver our best every day – and do what we promise
- Respond in a prompt, positive way to our community’s needs
- Inspire others with our attitudes and actions
- Value people for who they are and what they can do
- Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.
Additional Information
To discuss this role, please contact: Gareth Crane (Senior Performance and Information Officer) by emailing gareth.crane@lbbd.gov.uk
Salary range
- £40,182 per year