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Complaints and Resolution Officer Location: Hemel Hempstead (Hybrid) Salary: £39,822 Hours: Full-timeAre you passionate about making a difference in people's lives? Do you have a knack for resolving issues with empathy and efficiency? If so, Hightown has an exciting opportunity for you to join our newly established Complaints and Resolution team!About Us:Hightown is a charitable housing association dedicated to providing homes and support to those in need across Hertfordshire, Bedfordshire, and Buckinghamshire. With over 9,000 homes and a team of more than 1,000 dedicated staff, we are committed to building new homes and delivering excellent housing and support services.The Role:As a Complaints and Resolution Officer, you will be at the forefront of our mission to provide exceptional customer service. It is important that you have previous complaints handling experience, preferably within the social housing sector. Your role will involve:<ul>
<li>
Listening and Responding: Be the first point of contact for customers expressing dissatisfaction, ensuring their concerns are heard and addressed promptly.</li>
<li>
Investigating and Resolving: Work closely with customers, colleagues, and contractors to investigate complaints, identify service failures, and provide comprehensive responses.</li>
<li>
Building Relationships: Use your excellent communication skills to build constructive relationships with customers, resolving concerns at the earliest opportunity.</li>
<li>
Ensuring Compliance: Follow the Housing Ombudsman Service's Complaints Handling Code, ensuring all deadlines are met and processes are followed meticulously.</li>
<li>
Driving Improvement: Identify and share learning opportunities from complaints to promote continuous service improvement.</li>
</ul>Key Responsibilities:<ul>
<li>Administer Hightown's complaints handling process, including logging, tracking, and recording outcomes.</li>
<li>Engage proactively with colleagues to gather information and respond to complaints effectively.</li>
<li>Provide feedback to customers on changes made due to lessons learned from complaints.</li>
<li>Support the Complaints and Resolution Manager with annual submissions and performance reports.</li>
<li>Liaise with external agencies to ensure successful resolution of complaints.</li>
</ul>About You:<ul>
<li>
Empathetic and Customer-Focused: You understand the importance of listening and responding to customer needs with empathy.</li>
<li>
Detail-Oriented: You have a keen eye for detail and ensure all records and documentation are accurate.</li>
<li>
Proactive and Collaborative: You work well with others and take initiative to resolve issues efficiently.</li>
<li>
Communication: Excellent written and verbal communication</li>
<li>
Knowledgeable: You stay updated on current legislation, regulatory requirements, and best practices and ideally have experience in housing.</li>
<li>
Experience: You have previous experience in investigating complaints and demonstrating your ability to handle complex issues and provide thorough resolutions.</li>
</ul>What We Offer:<ul>
<li>
A Supportive Environment: Join a team that values collaboration and mutual support.</li>
<li>
Professional Growth: Opportunities for training and development to enhance your skills.</li>
<li>
Annual leave: 33 days including Bank Holidays (increasing with service)</li>
<li>
Competitive Salary: £39,822 per annum for a 35-hour week.</li>
<li>Monthly Attendance Bonus</li>
</ul><ul><li>
Flexible working: Hybrid working after 3 months service</li></ul><ul>
<li>
Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li>
<li>
Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li>
<li>
Employee Support: Health &amp; wellbeing services.</li>
<li>Free On-site Gym Access</li>
</ul>Join Us:If you are ready to make a meaningful impact and be part of a team that is dedicated to providing excellent housing and support services, we want to hear from you!Apply now and help us continue to build a better future for our communities.We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

Hightown Housing Association

Complaints and Resolution Officer

<ul><li><a href="https://feeds.jgp.co.uk/public_data/VacancyDocuments/0074/4159/HGV_Driver_Loader__A___post_nos_on_JD_.docx" target="_blank">HGV_Driver_Loader__A___post_nos_on_JD_</a></li>
</ul>

Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Hertsmere Borough Council are looking for HGV Driver/Loaders, to join our efficient street cleansing, waste and recycling collection service within and around Hertsmere.
The job involves driving a HGV refuse collection vehicle, being responsible for routine inspections, maintenance and cleansing of the vehicle.&nbsp; As part of the role you will complete all necessary paperwork and lead and also assist a small team involved in the collection of refuse.&nbsp;
&nbsp;
To apply you will need to have at least 1 years’ experience in a HGV driving role, &nbsp;you will have proven experience of manual handling and be capable of walking long distances and pulling and emptying refuse bins when required.
&nbsp;
This post is offered on a full time, permanent basis (36 hours per week) with opportunities for overtime. &nbsp;
Benefits include 27 – 32 days annual leave (depending on the length of Local Government Service), local government pension scheme, free car parking, free gym membership, cycle scheme, free Beryl Bike scheme, and season ticket loans.&nbsp;

This role is advertised on an ongoing basis and applications will be assessed on receipt.&nbsp; You will receive a response to your application within 3 weeks of submission.
Closing date for receipt of applications: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 31st March 2026, 10am

Hertsmere Borough Council

HGV Driver/ Loaders

<ul></ul>





Are you an enthusiastic and dedicated educator looking to make a real impact on young minds? We are seeking a motivated and inspiring Teacher to join our dynamic team and help shape the future of our children and young people.
What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li>
<li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li>
<li>Assess and monitor student progress, providing constructive feedback and support.</li>
<li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li>
<li>Participate in school activities, extracurricular programs, and professional development opportunities.</li>
</ul>
What we’re looking for:
<ul>
<li>Qualified Teacher Status (QTS) and a teaching degree or equivalent </li>
<li>A qualification in SEND education is desirable.</li>
<li>Experience of working with children with SEND and ASC is ideal but applications from those working in mainstream primary or secondary settings and ECTs who feel they are ready to take on a challenge are very welcome</li>
<li>Experience in teaching Performing Arts </li>
<li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A commitment to continuous professional development and innovation in teaching methods.</li>
</ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li>
<li>Ongoing professional development opportunities.</li>
<li>A collaborative and dedicated team of professionals.</li>
<li>A rewarding and fulfilling role making a real difference to children's lives.</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Our specialist multi-disciplinary team of leaders, carers, therapists and educationalists work seamlessly together. They teach and proactively support pupils who have been subjected to adverse childhood experiences, including trauma, toxic stress and associated mental wellbeing difficulties, aiming to break the cycle of adversity. Children and young people may also come to us because they are challenged by attention deficit hyperactivity disorder, dyslexia, and dyspraxia or moderate and specific learning difficulties.
High Peak School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Kedleston Group

Teacher - Performing Arts

<ul></ul>





Are you an enthusiastic and dedicated educator looking to make a real impact on young minds? We are seeking a motivated and inspiring teacher to join our dynamic team and help shape the future of our children and young people.
What you’ll be doing:
<ul>
<li>Plan, prepare, and deliver high-quality lessons that engage and challenge children and young people.</li>
<li>Foster a positive learning environment that supports children and young people's educational and personal growth.</li>
<li>Assess and monitor student progress, providing constructive feedback and support.</li>
<li>Work collaboratively with colleagues, parents, and the wider school community to ensure student success.</li>
<li>Participate in school activities, extracurricular programs, and professional development opportunities.</li>
</ul>
What we’re looking for:
<ul>
<li>Qualified Teacher Status (QTS)</li>
<li>A qualification in SEND education is desirable.</li>
<li>Experience of working with children with SEND and ASC</li>
<li>Experience in teaching English</li>
<li>Strong classroom management skills and the ability to inspire and motivate children and young people.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>A commitment to continuous professional development and innovation in teaching methods.</li>
</ul>
Why join us?
<ul>
<li>Annual salary reviews and enhanced pension contributions for qualified teachers.</li>
<li>Ongoing professional development opportunities.</li>
<li>Access to a range of lifestyle and health perks and benefits.</li>
<li>A collaborative and dedicated team of professionals.</li>
<li>A rewarding and fulfilling role making a real difference to children's lives.</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Brookways School is an independent specialist day school in North Cheam, London designed with a state-of-the-art learning environment which has been created to meet the needs of young people with autism.
Our school offers a calm, quiet, safe, positive and nurturing place where young people can learn and grow.
Brookways School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

English Secondary Teacher

<ul></ul>





Are you compassionate, patient, and dedicated to supporting young people? We’re looking for a
Children’s Care Worker to provide a safe, nurturing environment where children can thrive, within our specialist children's home in Buxton, Derbyshire.
What you’ll be doing:
<ul>
<li>Support and care for children in a safe environment</li>
<li>Help build their confidence, independence, and life skills</li>
<li>Work closely with a team to provide emotional and practical support</li>
<li>Ensure every child feels valued and heard </li>
</ul>
What we’re looking for:
<ul>
<li>A caring and empathetic nature</li>
<li>Experience working with children and young people with complex and mental health needs</li>
<li>Resilience, patience, and a positive attitude</li>
<li>A passion for making a difference in young lives </li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly staff team</li>
</ul>
<ul>
<li>Ongoing development and training including the opportunity to gain a level 3 diploma in Residential Childcare (plus £1000 bonus if completed within 12 months!)</li>
</ul>
<ul>
<li>A rewarding role where no two days are the same and you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
At Kedleston we specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.
care1001

Children's Care Worker

<ul></ul>





Are you passionate about supporting young minds and making a real difference in the classroom? We’re looking for a dedicated, experienced, energetic, and caring Higher Level Teaching Assistant to join our fantastic team!
What you’ll be doing:
<ul>
<li>Support teachers in planning and delivering engaging lessons tailored to students with Autism Spectrum Condition (ASC) and Social Emotional and Mental Health (SEMH) needs.</li>
<li>Managing pastoral programs.</li>
<li>Planning and delivering learning activities</li>
<li>Monitoring student progress including assessing, recording, and reporting on student achievements.</li>
<li>Assist with classroom management and behaviour support.</li>
<li>Cover lessons in the absence of the class teacher.</li>
<li>Contribute to the assessment and tracking of student progress.</li>
<li>Assist in the preparation of learning materials and classroom resources.</li>
</ul>
What we’re looking for:
<ul>
<li>HLTA qualification or equivalent experience.</li>
<li>Previous experience working as a teaching assistant or in a similar educational support role
</li>
<li>Experience working with students with SEMH and/or ASC needs.</li>
<li>Strong understanding of child development, autism strategies, and trauma-informed approaches.</li>
<li>Strong understanding of child development and the primary/secondary curriculum.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to manage behaviour effectively and support diverse learning needs.</li>
<li>Commitment to safeguarding and promoting the welfare of children.</li>
<li>A proactive and positive approach to supporting student learning.</li>
</ul>
Why work for us?
<ul>
<li>Supportive and friendly school community</li>
<li>Ongoing training and development opportunities</li>
<li>A rewarding role where you’ll make a real impact!</li>
</ul>
We value your hard work and dedication, and we’re committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children in our care.

When you join Kedleston Group, you can be certain that your work will have purpose and meaning. You can also expect a supportive environment which enables you to excel in your role and grow in your career.
You will have access to an attractive benefits package including;
<ul>
<li>Access to health and well-being programmes, including a free and confidential 24/7 helpline and counselling service</li>
<li>Discounts on retail, travel, and leisure through our benefits platform</li>
<li>Cycle to work scheme</li>
<li>Generous life cover</li>
</ul>
Who are we?
Our specialist multi-disciplinary team of leaders, carers, therapists and educationalists work seamlessly together. They teach and proactively support pupils who have been subjected to adverse childhood experiences, including trauma, toxic stress and associated mental wellbeing difficulties, aiming to break the cycle of adversity. Children and young people may also come to us because they are challenged by attention deficit hyperactivity disorder, dyslexia, and dyspraxia or moderate and specific learning difficulties.
High Peak School is part of Kedleston Group. We specialise in providing specialist education and care for children aged 7-19 with a range of special educational needs and disabilities (SEND). These include autistic spectrum condition (ASC), attention deficit hyperactivity disorder (ADHD) and social emotional and mental health needs (SEMH).
We are committed to safeguarding and protecting children and we expect all colleagues to share this commitment. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020 and is subject to a range of vetting checks including a criminal records disclosure.

We are a disability confident committed and equal opportunities employer, welcoming applications from all sections of the community.

teaching1002

Cover Supervisor

<h4>Advert Information</h4>Wholetime Transfer Opportunities Firefighters, Crew Commanders, Watch Commanders &amp; Station CommandersHertfordshire Fire and Rescue Service is a dynamic and forward looking organisation seeking expressions of interest from substantive and competent Firefighters, Crew Commanders, Watch Commanders, Station Commanders and Fire Control Operators who are interested in transfer opportunities to equivalent roles in Hertfordshire Fire &amp; Rescue Service.This opportunity is open to personnel wishing to transfer as fully competent firefighters and fire control operators from:<ul><li>Hertfordshire Fire and Rescue OC duty system wishing to transfer to Hertfordshire Fire and Rescue WDS Duty System</li><li>Local Authority Fire and Rescue Service (FRS) WDS</li><li>Local Authority OC FRS wishing to transfer to HFRS OC Duty System</li><li>Ministry of Defence FRS</li><li>UK fire control organisations, including those that fall under a local authority FRS.</li></ul>A career in HFRS is wide and varied and offers excellent development opportunities, by joining us you can expect:<ul><li>Excellent Career Development</li><li>Salary Exchange for Additional Benefits</li><li>Pension Scheme with Employer Contributions</li><li>Shopping Discounts</li><li>Support Groups &amp; Wellbeing Schemes</li></ul>If you are seeking a change and want to play a crucial role in making the communities of Hertfordshire safer, we want to hear from you.&nbsp;Selection Process: To view the Job Outlines, please follow the appropriate document link at the bottom of this page.Following receipt and review of interest received, we expect to be able to provide further information to interested parties as soon as possible and certainly within the next three months.Application &amp; Initial Training: Successful candidates will be required to pass a relevant operational gateway process and complete an Individual Development Plan.General Information: These posts are subject to the provision of the Rehabilitation of Offenders Act 1974; therefore, successful candidates will be subject to a Standard Disclosure record check.Please be advised that travel/relocation costs will not be supported.&nbsp;Hertfordshire Fire &amp; Rescue Service is proud to be an Equal Opportunities employer and encourage applications from all sectors of the community.&nbsp; We are particularly interested to hear from underrepresented groups.<h4>Application Information</h4>To apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be prompted to provide evidence of your Competency in your current role. Failure to provide this information may result in your application not being processed. PLEASE NOTE: All questions marked with a (red) * are mandatory question and must be answered - you will not be able to submit your application until all mandatory questions have been answered. English Fluency: Please Note: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. <h4>Available documents</h4><ul><li>Crew Commander Job Outline.pdf</li><li>Firefighter Job Outline.pdf</li><li>Station Commander Job Outline.pdf</li><li>Watch Commander Job Outline.pdf</li></ul> 





<ul></ul>

Hertfordshire County Council

Fire Transferee Talentpool

Job Title: Waste Partnership Manager Starting Salary: £70,027 progressing to £77,579 per annum - pay award pending Hours: 37 Location: Stevenage - some travel across the county will be required Contract Type: Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>The Hertfordshire Waste Partnership (HWP) was formed in 1992 bringing together the ten borough and district councils in their capacity as waste collection authorities and the county council as Hertfordshire’s waste disposal authority (referred to as the ‘partner authorities’) and is one of 50 such partnerships throughout the UK.The HWP makes recommendations about the long-term development of waste services in pursuit of targets, objectives and principles detailed in the Hertfordshire Waste Partnership Agreement and in response to legislative changes, such as those being implemented as part of the Government’s Resources &amp; Waste Strategy.The HWP unit is jointly funded by the partners and employs a Partnership Manager and a Partnership &amp; Policy Officer. ‘WasteAware’ is the public face of the HWP and concentrates on changing ‘waste behaviour’ by focusing on the 4Rs: reduction, reuse, recycling and recovery. With emphasis on actions before waste is generated the HWP is working to reduce the amount of waste that needs to be recycled or disposed of.In 2016 the HWP’s remit was expanded to cover operation of the award-winning Hertfordshire Fly Tipping Group, a multiagency task force which, in addition to Hertfordshire’s local authorities, also includes the Office of the Police and Crime Commissioner, the Hertfordshire Constabulary, the Environment Agency and the National Farmers’ Union.<h4>About the role</h4>This senior post leads programmes of work to develop both the Hertfordshire Waste Partnership (HWP) and the Hertfordshire Fly Tipping Group (FTG) with an emphasis on joint working solutions to common problems to arrive at multi agency solutions where possible with a heavy emphasis on securing efficiencies and added value.As such the post holder works at numerous stages with high levels of personal responsibility and accountability supporting colleagues ranging from frontline officers working directly on service delivery up to and including Heads of Service, Directors, Chief Executives, Portfolio Holders and Council Leaders.You will also:<ul><li>Manage a programme of integrated work to harmonise contracts for collection, recycling/composting, treatment and disposal of waste through better procurement and integrated contract management. This also includes leading discussions over joint decision-making by the 11 local authorities, including the formation of new governance arrangements for Hertfordshire liaising with senior officers and elected Members.</li><li>Responsible for the operation and membership of the Hertfordshire Fly Tipping Group, including the facilitation of the quarterly meetings, production of the relevant agendas and supporting papers, as well as designing, implementing and monitoring the annual work programme.</li><li>Responsible for providing effective support, communication and co-ordination between other officers and Members in the county council and the 10 borough and district councils. This includes providing advice on the interpretation of the HWP’s constitution and various Terms of Reference relating to the HWP’s meetings and democratic processes, using knowledge of those areas and employing political sensitivity.</li><li>Responsible for the work and performance of the HWP’s Partnership &amp; Policy Officer and linked to this Chairmanship of the HWP’s WasteAware team which is the main public face of the HWP responsible for the conception, design and delivery of the HWP’s public relations / behavioural change campaigns covering all aspects of waste management.</li><li>Responsible for ensuring proper and effective arrangements for a range of formal HWP meetings. This will normally include meetings of the main Member Group, the Directors’ Group and the Heads of Waste Group. Duties include the preparation of agendas, as well as the lead author on reports and minutes, liaison with attendees, organisation of the meeting, giving advice to the Chairmen and other Members and officers at the meetings.</li><li>Represent the Partnership to stakeholders including public and government agencies and commercial interests, promoting the aims and objectives of the Partnership and HWP waste strategy. This also includes representing the Partnership on all relevant professional groups including but not limited to the Chartered Institution of Wastes Management, the Eastern Waste Alliance, the National Association of Waste Disposal Officers, and the Waste Partnership Forum.</li></ul><ul><li>Responsible for providing senior level support as needed to each of the working groups that form part of the HWP with a particular focus on procurement work including tender preparation, promotion, assessment and post tendering reporting as well as being the lead officer responsible for the HWP’s risk register supported by appropriate reporting to all officer groups and the main HWP Member group with respect to proposed changes to the register.</li><li>Responsible for prompt and effective action following meetings to implement any decisions taken at those meetings and to deal with all correspondence relating to HWP matters.</li><li>Co-ordinate implementation of and continue to develop Hertfordshire’s Joint Municipal Waste Management Strategy ensuring action plans are followed, responsibilities allocated and performance kept under review</li></ul><h4>About you</h4>Essential <ul><li>A track record in programme management, including the ability to lead complex projects, to time and budget.</li><li>Experience of working in a politically sensitive environment.</li><li>Good level of knowledge and understanding of local government, its waste management functions and the general legislative framework in which it operates.</li><li>Ability to communicate effectively by a variety of means to difference audiences including politicians, government officials, senior colleagues, staff and the public.</li><li>Knowledge and understanding of the statutory responsibilities of other public and private sector organisations including district councils and the Environment Agency.</li><li>Strong commercial and political skills, including an ability to influence and negotiate with private companies, councillors and other public representatives.</li><li>Excellent communications skills, demonstrable in a variety of media and range of audiences</li></ul>Desirable <ul><li>A commitment to HCC’s values &amp; behaviours.</li><li>Experience of leading multi-functional teams, persuading and influencing others to produce results.</li><li>Ability to draw together resources for projects from a range of sources.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Organisational Leadership, level 15 job profile. Please locate this via:Job profiles - Organisational LeadershipTo hear more about this opportunity please contact <a href="mailto:Matthew.King@hertfordshire.gov.uk" target="_blank">Matthew.King@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 21st JulyBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post





<ul></ul>

Waste Partnership Manager

Job Title: Residential Childcare Workers Starting Salary: £30,559 progressing to £33,366 per annum plus 6% market enhancement* *Sleep In allowances are paid at £40 per night. There are opportunities to work additional hours and overtime across the Service. Hours: 37.0 Contract Type: Permanent <h4>About the team</h4>Hertfordshire County Council believes in keeping young people close, to enable them to maintain their identity, and to maintain links with the community to which they belong, this in turn allows us to support these young people, their families, and friends.We understand the impact of trauma on children and are passionate about helping these young people find their strengths and explore what they want to achieve with their lives. We believe in nurturing positive relationships and are wholly dedicated to never giving up on a child.<h4>About the role</h4>Below are some of the things you could say about your role on a day-to-day basis working in our Residential Care homes:“It’s the best job in the World” “The work life balance is brilliant” “I am at home more than I am at work – both families benefit” “’Thanks for running me a bath’ – is what made me smile today – win/win”.If you really want to make a difference to a young person’s life then read on……It is hard to put a job title on a role where you are mentor, teacher, coach, deliverer of parental guidance, role model, therapist, councillor, and family liaison, often all in the same day.Daily you will be liaising with a host of individuals and services, from our young person’s family to schools and education authorities, social workers, police and a whole range of other internal and external contacts.The essence of the role is to support, almost as an extension of the family, one young person to help them develop into adulthood as effectively as possible, establishing routine, boundaries and consistency in a calm, non-judgemental manner. You will work with children and young people who display challenging behaviour due to early life trauma.No two days are the same in our Residential Service - on your working days you could be taking your young person horse riding, painting, for a drive, for a walk, out shopping, or attending virtual schools. You will support children to achieve and grow through positive experiences.“You are there when I rise, when I eat, when I play, and you are there to put me to bed at the end of my day”.Our commitment to young people in our care is to be there around the clock for them. As part of your role you will complete relevant paperwork and work within relevant legislation.You will be part of a team working on a shift/rota basis; you will work together with the rest of the team, and your senior, to organise this in advance.&nbsp;&nbsp; Due to the nature of our care, there may be occasions where you need to swap shifts and working together with your team we can achieve this flexibility.<h4>About you</h4>Essential:<ul><li>Full UK Driving Licence (including business insurance) and regular access to a car.</li><li>Passion for working with children.</li><li>Ability to learn and implement training.</li><li>Flexible and innovative to meet the challenge.</li><li>Willing to work shifts, including evening/ weekend/ bank holidays and sleeping duties.</li></ul> Desirable:<ul><li>Hold Diploma level 3/ 4 Health and social care.</li><li>Experience of working with children or caring for children and young people</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the&nbsp;Health and Social Care, level &nbsp;job profile. Please locate this via:&nbsp;Job profiles - Health and social careFor an informal discussion and more information please contact: Sabika Sabeen&nbsp;<a href="mailto:Sabika.Sabeen@hertfordshire.gov.uk" target="_blank">Sabika.Sabeen@hertfordshire.gov.uk</a>&nbsp;- 07515 663033.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Sponsorship:&nbsp;We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Residential Childcare Workers

Job Title: Senior Business Support Officer Starting Salary: £26,835 opportunity to progress to £30,060 pa (pro-rata for part-time) pay award pending Hours: up to 37 hours Location: Hertfordshire Contract Type: Permanent Directorate: Resources<h4>About the team</h4>Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently?Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments.Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.<h4>About the role</h4>Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises.All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.Children’s ServicesYou will be supporting services across Childrens Safeguarding, Specialist, Education, Skills &amp; Inclusion who ensure Hertfordshire families, children &amp; young people have the right support, guidance and advice, some roles may involve exposure to sensitive information &amp; a DBS may be required for roles working in buildings where children or young people may be present.Adult Care ServicesACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning &amp; Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services and a DBS may be required in these settings.Public HealthYou’ll be supporting our statutory Public Health teams dealing with confidential and sensitive matters and undertaking a range of administrative duties such as meeting support, creating agendas, note and minute taking, answering telephone calls, managing surveys and providing information as a first point of contact.Hertfordshire Fire &amp; Rescue ServiceYou’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.Growth &amp; Environment / Resources DepartmentsYou’ll be supporting services such as Passenger Transport, Libraries, Property undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.<h4>About you</h4>Essential:<ul><li>Experience of working in a previous administrative or support role</li><li>Organisational and multitasking skills</li><li>Strong communication and interpersonal abilities with a range of audiences</li><li>Proficiency in Microsoft Office Suite and other relevant software</li><li>Experience in working as part of a team in a fast-paced environment.</li><li>Understanding of specialised processes and methods gained through relevant training and experience.</li><li>Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.</li><li>GCSE or Vocational equivalent, strong numeracy and literacy skills</li><li>Enthusiasm and pride in your work are qualities we welcome.</li><li>You will be used to working to tight deadlines and with high accuracy in written correspondence.</li><li>Experience in minute or note taking </li></ul>Desirable:<ul><li>Support with coaching and training others</li><li>Experience in processing invoices and handling financial transactions</li></ul>This job role is within the Business Support, level BUS07 job profile. Please locate this via:Job profiles: Business support servicesClosing Date: This is an ongoing advert and you may be required to start work before the closing date specified.Interview Date: Please note interviews will be arranged as and when applications are received.Vacancies are being progressed regularly which may mean that a vacancy in a particular team may be filled before a candidate is put forward, however there are ongoing vacancies.Benefits of working for usWe welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Secondment This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the&nbsp;Secondment Form&nbsp;as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.<h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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121 Full time Jobs in Luton, UK