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Assistant Support Worker - Verney RoadMake a Real Difference Every Day - Join Our Team at Verney Road!We currently have an opportunities for full time (37.5 hours per week) Assistant Support Worker's at our supported living scheme, Verney Road, in Winslow.Verney Road offers a welcoming and independent environment for three individuals with learning disabilities who require daily support with tasks such as administering medication and managing finances.As an Assistant Support Worker, you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence, this can include lone working</li><li>Promote life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build supportive relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs.</li><li>Be required todo sleep-ins (minimum one per week, paid at £52.78) and work every other weekend.</li></ul>It is essential that you hold a full UK driving licence and have access to a vehicle.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 pa for a 37.5 hour a week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Hightown Housing Association

Assistant Support Worker

Job Title: Statutory Panel Report Writer - Child Protection Conference Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Fixed Term/ Until January 2027 Directorate: Resources<h4>About the team</h4>Our Child Protection Conference Team plays a vital role in supporting Hertfordshire’s statutory child protection processes. We work closely with social workers, the Child Protection Chairs, partner agencies, and families to ensure that every Child Protection Conference (CPC) is run with accuracy, and transparency.<h4>About the role</h4>As a Statutory Child Protection Conference Report Writer, you will attend conferences, produce accurate and impartial reports within statutory timescales, support participation by ensuring the timely distribution of reports, upload reports to LCS, and minute other meetings as required.This role offers significant professional reward and meaningful challenge. As a Statutory Child Protection Conference Report Writer, you will be working at the heart of Children's Services, producing essential reports that directly support decisions about children’s safety and wellbeing. The nature of the work can be emotionally demanding, as it involves handling sensitive, sometimes distressing material, but it also provides a genuine opportunity to contribute to positive outcomes for vulnerable children and families. Your reports ensure that information is clearly communicated, accurately recorded, and understood, supporting informed decision‑making.<h4>About you</h4>Essential:<ul><li>Able to work objectively and with resilience, maintaining professionalism in challenging or pressurised situations.</li><li>Demonstrates strong written communication skills, producing clear, accurate, and well‑structured written work.</li><li>Ability to manage and process sensitive, distressing, intimate, and sexually explicit material appropriately, in line with safeguarding, confidentiality, and data protection requirements.</li><li>Competent in the use of IT systems and standard office software to support effective service delivery.</li><li>Ability to analyse, interpret, and summarise complex information clearly and accurately.</li><li>Works effectively as part of a team, contributing positively to collaborative working and shared objectives.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC8 job profile. Please locate this via:Job profiles - Health and social careFor an informal discussion, please contactIan Drummey or Matthew Cleverly<a href="mailto:Ian.Drummey@hertfordshire.co.uk" target="_blank">Ian.Drummey@hertfordshire.co.uk</a> or <a href="mailto:Matthew.Cleverly@hertfordshire.gov.uk" target="_blank">Matthew.Cleverly@hertfordshire.gov.uk</a>Interview Date: 28 January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Ability to travel independently to various locations as required for the role, using public transport or other appropriate means..English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Hertfordshire County Council

Statutory Panel Report Writer - Child Protection Conference

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Mobile CaretakerAre you practical, reliable, and passionate about keeping communities clean, safe, and well-maintained? Join Hightown Housing Association, a charitable organisation committed to building homes and supporting people across Hertfordshire, Buckinghamshire, and Berkshire.About the Role:As a Mobile Caretaker, you will play a vital role in maintaining our housing schemes and communal areas to a high standard. You will be responsible for:<ul><li>Regular visits to care, supported housing, and general needs sites</li><li>Low-level maintenance tasks and repairs</li><li>Grounds maintenance including grass cutting, strimming, and leaf blowing</li><li>Waste collection and disposal from bin stores and communal areas</li><li>PAT testing and emergency equipment checks</li><li>Supporting estate improvements and working closely with our maintenance and housing teams</li><li>Equipment stock checks</li><li>Clean/unblock drains, gullies, sinks, toilets as necessary.</li></ul>What we are Looking For<ul><li>Experience in maintenance, caretaking, or grounds work</li><li>Confidence in carrying out DIY-level repairs and using garden tools</li><li>A full UK driving licence and willingness to travel between sites</li><li>Ability to work independently and as part of a team</li><li>Commitment to excellent customer service and Hightown’s values</li></ul>Desirable Skills<ul><li>Experience with Housing Associations or Local Authorities</li><li>Knowledge of health and safety requirements</li><li>Experience in the collection and disposal of waste in a work environment</li></ul>Why Join Hightown?At Hightown, we are proud to provide safe, secure, and welcoming homes. As a Maintenance Handyperson, you will play a vital role in maintaining those standards and improving lives every day. We offer:<ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (increasing with service)</li><li>Competitive Salary: £26,034 per annum for a 37.5 hour week.</li><li>Monthly Attendance Bonus</li><li>Yearly Salary Review</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li></ul>Appointment is subject to satisfactory right to work checks and references. We are an Equal Opportunities &amp; Disability Confident Employer

Mobile Caretaker

Job Title: Instrument Coordinator Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0Core Hours – Monday – Friday however some evening and weekend work required throughout the year.Location: CountywideBase location Hatfield however the postholder will be require to travel across Hertfordshire as part of this role.Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire Music Service (HMS) supports children and young people across the county, helping them discover their unique musical voice through lessons, ensembles, and events. Our Musical Voices vision aims to make music accessible and inclusive for all.The Instrument Coordinator sits within the Musical Progression team and works closely with colleagues in working on courses, concerts, and events, as well as regional provision in schools and music centres. You’ll regularly liaise with a range of roles across the service including regional managers, event coordinators, instrumental teachers, and administrative teams.This is an established role but evolving as HMS refreshes its instrument strategy, giving you the opportunity to help shape future processes and improve access to music for thousands of young people.<h4>About the role</h4>You will:<ul><li>Oversee the day-to-day operations of the Access to Instruments hire scheme, ensuring applications are actioned effectively and customer experience remains a priority</li><li>Maintain accurate records of instrument stock, location, and condition using HMS systems.</li><li>Coordinate logistics for instrument transport to schools, music centres, and events across Hertfordshire where relevant.</li><li>Coordinate internal and school-based instrument requests, working closely with colleagues to ensure each request aligns with available stock and that logistics are planned effectively for safe and timely delivery.</li><li>Carry out basic instrument checks and coordinate repairs where needed.</li><li>Ensure safe handling and storage of instruments in line with health and safety standards.</li><li>Work collaboratively with event and progression teams to meet instrument needs for rehearsals and performances.</li><li>Contribute to longer-term planning for instrument stock to support HMS’s strategic goals.</li></ul><h4>About you</h4>Essential:<ul><li>Full UK driving licence (Category B) is essential, along with a willingness to drive a van up to Luton size</li><li>Experience in logistics, stock control, or similar operational roles.</li><li>Strong organisational skills and attention to detail.</li><li>Ability to communicate clearly and professionally with colleagues, schools, and families.</li><li>Competent IT skills, including Microsoft 365.</li></ul>Desirable:<ul><li>Previous experience driving vans up to Luton size</li><li>Knowledge of musical instruments</li><li>Experience in instrument handling or repair.</li><li>Knowledge of music education or similar service environments.</li><li>Experience working with children and young people.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Community Services, level COM7 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Sean Law (<a href="mailto:sean.law@hertfordshire.gov.uk" target="_blank">sean.law@hertfordshire.gov.uk</a>)Interview Date: 4th Feb, 5th Feb and 6th FebBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Instrument Coordinator

Job Title: Quality Assurance &amp; Audit Manager Starting Salary: £48,226 progressing to £53,460 per annum (pro rata for part time) Hours: 22.9 hours per weekTuesday and Wednesday and remaining hours flexible.This may be subject to change.Location: Countywide - Hybrid working. Office based in Stevenage&nbsp; Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Practice and Quality is at the heart of this role, placing you in a key position to influence practice across Adult Care Services. Delivering practice guidance to practitioners and overseeing processes for quality assurance which identify themes for learning, this ensures that people we assess receive the highest quality social care interventions and support.The Practice Quality Team is a small team including a business analyst, policy officer, quality monitoring practitioner, a senior admin officer and a part time quality assurance and audit manager.The team work closely with operational colleagues at all levels to support high quality, evidence based and person-centred practice and also have an influence on areas for improvement at a strategic level. The Practice Quality Team also oversee the Research Governance Panel and manage projects that have been identified to support the development of practice.<h4>About the role</h4>You will be a leader in Practice Quality and will apply your own excellent practice knowledge and experience to the quality assurance activities, supporting Adult Care Services to meet its service priorities and national performance requirements.Reporting to the Practice Quality Team Manager you will collaborate with other team members to oversee and manage the quality assurance activities, including the development of new audit tools and the reporting of audit findings for practitioners. You will have the opportunity to deliver presentations and workshops using expert knowledge of legislation, research and practice guidance.The Quality Assurance &amp; Audit Manager (QAAM) role provides leadership in Adult Care Services (ACS) with new innovative projects providing subject matter expertise. Using your experience from practice and understanding of the Local Authorities legal duties, the QAAM also promotes reflection.You will contribute to the initiation of new policy and guidance as well as involved in the writing of new policy and guidance which underpins Care Act duties.<h4>About you</h4>Essential:<ul><li>Qualification: Registered professional. Social Worker, Nurse or Occupational Therapist</li><li>Significant experience of working in Local Authority Adult Care services</li><li>Ability to travel around the county</li><li>Experience of giving guidance and support to staff members, colleagues, other partner agencies</li><li>Leading or contributing to projects</li><li>Knowledge of Care Act Duties and an understanding of Quality Assurance processes and service improvement in adult care services.</li><li>Ability to analyse and interpret new legislation and national guidance and provide an interpretation on the impact and implications for adult care services</li></ul>Desirable:<ul><li>Experience of auditing</li><li>Project management experience</li><li>Delivering presentations</li><li>Experience of using information to produce reports</li><li>Experience in research</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC12 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Hannah Baker (<a href="mailto:hannah.baker@hertfordshire.gov.uk" target="_blank">hannah.baker@hertfordshire.gov.uk</a>)Interview Date: 11th and 12th February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a&nbsp;Disability Confident employer&nbsp;and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).&nbsp;Further information about the legal requirement can be found here.





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Quality Assurance & Audit Manager

Job Title: County Events &amp; Courses Coordinator Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0 Location: Countywide Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>For over 40 years Hertfordshire Music Service (HMS) has delivered musical opportunities for young people throughout the county. The service is now one of the largest in the country, with thousands of young people involved in regular musical activities with hundreds of HMS teachers. The HMS 'Musical Voices' vision for 2020-30 aims to ensure all young people in Hertfordshire can discover their own unique musical voice as well as the service becoming a fully inclusive music service. To achieve the aims of the 'Musical Voices' vision, HMS is now continuing on a journey of transformation to ensure the service is best placed to meet the changing needs of the young people in Hertfordshire over the next decade.Working closely with colleagues within the Hertfordshire Music Service Progression team, the County Events &amp; Courses Coordinator plays a pivotal role in ensuring effective planning and delivery of not only our County Youth Music programme, but a range of Hertfordshire Music Service events, including our bi-annual Hertfordshire Schools’ Gala. In addition, the County Events &amp; Courses Coordinator supports the effective delivery of the Hertfordshire Music Service CPD (Continuing Professional Development) programme, as well as termly exam days.<h4>About the role</h4>The postholder will be responsible for:<ul><li>Supporting the planning and delivery of courses, concerts, and events across Hertfordshire and occasionally at national and international venues, including the Royal Albert Hall and foreign tours. Each activity will be designed to provide a safe, inclusive, and enriching experience for children, young people, and their families.</li><li>Coordinating with a wide range of venues — from schools and community centres to theatres and concert halls — to ensure all logistical and operational aspects are planned and executed effectively.</li><li>Undertaking site visits to assess venue suitability, support on-the-ground logistics, and ensure all safeguarding, accessibility, and technical requirements are effectively considered.</li><li>Preparing detailed course schedules and event itineraries, ensuring all stakeholders — including tutors, conductors, and administrative colleagues — have access to accurate and timely information.</li><li>Liaising with course tutors and freelance conductors to confirm availability, share key event details, and ensure alignment on musical and educational objectives.</li><li>Providing families and participants with clear, concise, and timely communications, keeping them informed of all relevant course and concert details, including dates, locations, and expectations.</li><li>Maintaining and regularly update the Hertfordshire Music Service Events Calendar, ensuring internal and external stakeholders have access to accurate and current information.</li><li>Collaborating with the marketing team to support the creation of concert programmes and the promotion of events through appropriate channels, including social media, newsletters, and printed materials.</li><li>Liaising with the instrument team to identify and coordinate equipment needs, ensuring all instruments and technical resources are available and in working order for each course, event, and concert.</li><li>Working closely with the Progression Administrator and other HMS colleagues to ensure all course, event, and concert information is accurately recorded and shared across systems, supporting effective planning, reporting, and evaluation.</li><li>Collaborating with colleagues in the Musical Progression team to identify staffing needs for each event, managing rotas and briefing teams of between 5 and 20 personnel depending on the scale of the event. This includes HMS staff, tutors, freelance conductors, and other support roles.</li><li>Supporting the planning and delivery of CPD training sessions and exam days throughout the academic year, coordinating logistics, venues, and communications to ensure a smooth experience for both staff and participants. This includes approximately 40 CPD sessions annually — a mix of in-person and online — and 2–5 exam days per term, each involving around 15 students.</li><li>You will play a key role in coordinating the annual County Youth Music audition cycle, ensuring that application processes, audition scheduling, venue arrangements, and communications with families and tutors are managed efficiently and transparently.</li></ul><h4>About you</h4>Essential:<ul><li>Full UK driving licence and access to a vehicle, as travel across Hertfordshire and occasionally further afield is required.</li><li>Evidence of experience in coordinating complex schedules and logistics, ideally across multiple venues and stakeholders.</li><li>Demonstrable skills in clear and professional communication with customers, colleagues, and external partners.</li><li>Experience of working collaboratively within a team, with the ability to manage rotas, brief colleagues, and respond flexibly to changing needs.</li><li>Strong IT skills, including confident use of Microsoft 365 applications and experience with data or customer management systems</li></ul>Desirable:<ul><li>Experience in planning and delivering events, particularly concerts, training days, or educational programmes.</li><li>Experience working with children and young people, ideally in a music or educational context.</li><li>Understanding of safeguarding and accessibility considerations in event planning.</li><li>Experience supporting audition processes or similar selection activities.</li><li>Knowledge of Hertfordshire Music Service or similar music education organisations.</li><li>Experience or willingness to drive a van, particularly for transporting instruments or event equipment.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Sean Law (<a href="mailto:sean.law@hertfordshire.gov.uk" target="_blank">sean.law@hertfordshire.gov.uk</a>)Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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County Events & Courses Coordinator

Job Title: Planning Data Monitoring Officer Starting Salary: £25,583 progressing to £28,142 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type:&nbsp;Permanent Directorate: Growth &amp; Environment<h4>About the team</h4>Through the maintenance of a specialised database, containing information on planning permissions across Hertfordshire, the Planning Data Analysis helps to support growth and development across the county by providing the information needed for data-driven decision making.Positioned within the county council’s wider Growth and Infrastructure Unit, our team comprises officers working in data management, with specialisms in geospatial analysis and financial monitoring. Our Planning Data Analysis team plays a vital role in supporting growth and development across Hertfordshire. By maintaining accurate planning permission data, we enable informed, data-driven decisions that shape the county’s future. The team sits within the Growth and Infrastructure Unit and includes colleagues specialising in geospatial analysis and financial monitoring.<h4>About the role</h4>We are looking for a Planning Data Monitoring Officer to help maintain our specialised planning database. This is a detail-oriented role focused on ensuring data accuracy and completeness. Your responsibilities will include:<ul><li>Adding new planning permission entries into the database.</li><li>Updating existing records, including status changes and address details.</li><li>Participating in periodic on-site surveys as part of a small team, visiting locations with planning permission to verify progress.</li></ul>The role is essential for keeping information up to date but does not involve progression into further specialised planning or data analysis.<h4>About you</h4>Essential &nbsp;<ul><li>Experience of data entry or data management skills through either professional or academic experience.</li><li>Strong attention to detail and accuracy.</li></ul>Desirable<ul><li>A basic knowledge of the UK Planning System, focusing on the planning permission process.</li><li>Full-driving UK driving licence.</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact <a href="mailto:hannah.regis@hertfordshire.gov.uk" target="_blank">hannah.regis@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: 27th &amp; 29th January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Planning Data Monitoring Officer

Job Title: Recycling Centre Operative Starting Salary: £27,231 progressing to £27,661 Hours: 40 Location: Hertfordshire - Rickmansworth &amp; Letchworth Directorate: Growth &amp; EnvironmentThis role will include working every weekend<h4>About the team</h4>Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across Adult Care Service, Child Care Service, Community Protection, Environment &amp; Transport, Public Health, Central Resources, and Sustainable Growth.At HCC we are committed to working towards: -<ul><li>A cleaner Greener Environment for all</li><li>Providing Healthy and Fulfilling lives for ALL of our residents</li><li>Sustainable, responsible growth in our county</li><li>Excellent council services for all</li></ul>Whichever part of HCC and whichever role you join us in you will be certain that the role that you do will play a significant part in achieving our goals.Our Recycling Centre service team are looking for self-motivated individuals to work alongside us to achieve our vision to increase recycling rates and divert waste from landfill in Hertfordshire.<h4>About the role</h4>All training is provided including but not limited to First Aid, Fire Marshall, Manual Handling and Plant. You could progress within the team if that is something that you strive to do.The duties include:<ul><li>Show and help service users put their waste in the correct areas as appropriate.</li><li>Check permits for vans and trailers and check for certain types of waste.</li><li>Ensure that the waste streams do not get mixed up.</li><li>Maintain a clean and tidy work environment.</li><li>Look for ways to improve customer service and recycling rates.</li><li>Compaction of waste through use of JCB’s and compactors (training provided)</li></ul><h4>About you</h4>Are you an enthusiastic team player, who wants to join an established team to ensure site operations exceed the standards required.Do you have a proven track record of delivering excellent customer service with the ability to remain calm under pressure you will be tasked in advising residents on how to dispose of their waste, whilst working safely. This role involves working in all types of weather conditions and experience of working under prolonged periods of sustained physical effort would be advantage.This job role is within the Operational Services, level OPS4 job profile. Please locate this via:Job profiles - Operational servicesTo hear more about this opportunity please contact <a href="mailto:Lorna.stump@hertfordshire.gov.uk" target="_blank">Lorna.stump@hertfordshire.gov.uk</a> for an informal discussion about the role.Please be aware this is an ongoing advert; interviews will be arranged as and when.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Recycling Centre Operative

Job Title: Finance Assistant Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time) Hours: 37.0 Location: Stevenage - Farnham House, hybrid working.2 Days in the office 3 days at home or as and when required Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>Central Debt Team deal with the recovery of outstanding care fees for clients who have sadly passed away in the Adult Care Services.You will be part of our friendly, communicative, successful, and efficient team. We have an open and honest approach with a drive to deliver results for the service whilst providing good customer care in a timely and professional manner.Central Debt Team provides support to bereaved family members during a difficult time. Whilst recovering the debt we need to be sensitive; kind, caring and have a good listening ear.You will be committed to delivering a high-quality service in a demanding role.You will need to be fully up to date with all IT skills required or will have the proven ability to learn them very quickly.&nbsp;You will have excellent communication skills demonstrating the ability to communicate either verbally, on the telephone or in writing by email or letter. You will need to be assertive as well as sympathetic, empathetic, and good at listening as this role also requires the ability to be able to deal with difficult telephone conversations.<h4>About the role</h4>The role is very varied and incorporates the following:<ul><li>Investigating clients’ accounts</li><li>Building strong relationships with internal and external stakeholders (verbally and in writing)</li><li>Resolving queries</li><li>Recovering outstanding monies</li><li>Managing caseload of clients who Hertfordshire County Council (HCC) have provided care for.</li><li>Making sure payment is forthcoming, as well as credits.</li><li>Reviewing and monitoring caseloads making sure you are dealing with clients in a timely manner.</li><li>Running reports for your weekly caseload.</li><li>Running payment reports and updating your spreadsheets</li><li>Liaising with different stakeholders to get the results required.</li></ul><h4>About you</h4>Essential:<ul><li>Experience of working in a financial team</li><li>Strong communication skills, both verbally and written with the ability to establish strong relationships.</li><li>Must be self-motivated and able to work in a fast-paced environment.</li><li>Working as part of a team and individually</li><li>Ability to influence and negotiate.</li><li>Ability to communicate effectively with a variety of stakeholders.</li><li>Competent with using Microsoft applications such as excel, word and Outlook</li><li>Accurate and timely record keeping</li><li>Good time and diary management skills</li><li>Good interpersonal skills are a must as we encourage you to challenge and contribute to the identification for service improvement and increased efficiency.</li></ul>Desirable:<ul><li>Knowledge of SAP, and other systems</li><li>Finance experience</li></ul>Central Debt Team is a great team to work within.&nbsp; It is really busy and can be challenging due to difficult conversations, but every day is different, and it is a really rewarding role.&nbsp; Each case is different, and you learn something new every day. We want someone that shares our passion for supporting bereaved families to which we believe is a difficult time.This is an interesting role, which constantly evolves, and you will have the opportunity to develop and progress.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:Job profiles: Business support servicesTo hear more about this opportunity please contact Iqbal Johal (<a href="mailto:iqbal.johal@hertfordshire.gov.uk" target="_blank">iqbal.johal@hertfordshire.gov.uk</a>)Interview Date: 10th and 12th February 2026.Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Finance Assistant

Job Title: SEND Information Advice Guidance Officer Starting Salary: £53,806 progressing to £59,497 pa per annum (pro rata for part time) Hours: 37.0 Location: Hertfordshire Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>Our team provides a vital early advice and guidance service for professionals working with children and young people with Special Educational Needs and Disabilities (SEND). We create space for reflective conversations, helping professionals explore creative solutions and access support at the earliest opportunity. Using a strengths-based approach, we aim to build confidence in those working with children and young people, ensuring that the child and family remain at the heart of everything we do.<h4>About the role</h4>As a Senior SEND Information, Advice and Guidance Officer, you will play a pivotal role in shaping Hertfordshire’s approach to inclusive education. You will lead on providing expert advice to education settings, empowering professionals to meet the needs of children and young people with SEND as early and effectively as possible.This is a highly influential position within our frontline response, requiring strategic thinking and proactive engagement with schools, multi-disciplinary teams, and community networks. You will be the first point of contact for schools seeking guidance, offering professional insight, navigating complex situations, and connecting them with the right resources and services.Your work will:<ul><li>Drive improvements in inclusive practice across schools and settings.</li><li>Reduce escalation of needs through early intervention.</li><li>Build confidence and capability among professionals.</li><li>Promote a culture of inclusion and collaboration.</li></ul>You will be based locally, working in partnership with schools and agencies, and will actively network with health, social care, and community services to ensure holistic support for children and families.We will support you with comprehensive training, reflective practice sessions, and access to a strong professional network to help you succeed in this senior role. This is also an excellent opportunity to develop leadership skills and strategic thinking, preparing you for future career progression within SEND services or wider education leadership roles.<h4>About you</h4>We are looking for a confident and experienced professional who can combine strategic leadership with hands-on support. You will have:Essential:<ul><li>Proven experience in a leadership role involving SEND.</li><li>In-depth knowledge of inclusive strategies, reasonable adjustments, and child development.</li><li>Strong understanding of SEND statutory processes, including the Children and Families Act 2014 and the SEND Code of Practice 2015.</li><li>Ability to influence and advise senior stakeholders such as Headteachers and SENCOs.</li><li>Excellent communication skills, demonstrating empathy, curiosity, and solution-focused thinking.</li><li>Proactive and creative approach to problem-solving.</li><li>Ability to build and maintain positive networks across schools, local authorities, health, and social care.</li><li>Confidence in using data and intelligence to shape service development and drive improvement.</li><li>Strong administrative and organisational skills.</li><li>Full UK driving licence and regular access to a vehicle.</li></ul>Desirable:<ul><li>Leadership experience within schools or specialist settings.</li><li>Experience in Special Schools or Specialist Resource Provisions.</li><li>Statutory SEND experience at a leadership level.</li></ul>Why Join Us?If you are passionate about making a real difference for children and young people with SEND and want to influence inclusive practice across Hertfordshire, this is an exciting opportunity to lead change. You will be part of a forward-thinking team committed to early intervention and improving outcomes for children and families. Alongside making an impact, you’ll gain valuable leadership experience and transferable skills that will support your future career ambitions.This job role is within the Community Services, level COM13 job profile. Please locate this via:Job profiles - Community servicesTo hear more about this opportunity please contact Sally Glossop (<a href="mailto:sally.glossop@hertfordshire.gov.uk" target="_blank">sally.glossop@hertfordshire.gov.uk</a>) for an informal discussion about the role.Interview Date: 26th and 29th JanuaryBenefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.<h4>Additional information</h4>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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SEND Information Advice Guidance Officer

Job Title: Herfordshire Keyworker Starting Salary: £38,220 progressing to £41,771 pa per annum (pro rata for part time) Hours: 37.0 (Min 30 hours or job share considered) Location: Stevenage with travel in and out of county Contract Type: Permanent Directorate: Childrens Services<h4>About the team</h4>Hertfordshire’s Keyworker Offer are pleased to be able to recruit a Learning Disability and Autism (LDA) Keyworker to join the first approved and established keyworker offer, joining an award-winning team of innovative practitioners.We offer personalised, informed-consent approaches, to children, young people, and young adults up to age 25, who are on Hertfordshire’s Dynamic Support Register, due to being deemed at risk of an admission to a mental health hospital or already in a mental health hospital.Keyworkers are not led by statutory duties but of course work within the statutory system. We have time to build relationships with those who may be described as ‘disengaged.’ The child, young person, or adult, may be in crisis and as such will need a unique and personalised approach to enable them to make progress.The keyworker role is dynamic, personalised, and led by the goals of the matched child, young person, or adult. We walk alongside the child, young person, or adult, and always aim to ‘do with, and not to.’<h4>About the role</h4>Keyworkers plan their own weekly diaries and visits, and co-produce ideas and approaches with children and young people, working alongside a range of social care, health, and education professionals, to bring those who we work with ‘into the room.’ No day is the same, and you will have matched children, young people, and adults, some of which you will see at the same time every week or fortnight, others whenever you are able. The journey with all the children, young people, and adults is unique, as you walk alongside them to gather a better understanding of individual needs. Although we are not a crisis team, we are dynamic and responsive. Having the skill to build trust with our children, young people, and adults, is key to the role as you will often find yourself lone-working and flexing to meet the needs of the individual. Main Areas of Responsibility: <ul><li>Personalised work with Children, Young People and Young Adults (up to 25) who are on Hertfordshire’s Dynamic Support Register (DSR).</li><li>To co-produce ‘All About Me’ and outcome-based goal personalised plans which are strengths and evidenced based and linked to the DSR personal budget, alongside the existing CETR Action Plan.</li><li>Drive and implement innovative personalised approaches, coordinate Integrated Personal Planning, and s.117 discharge plans encouraging creative solutions to support individual needs.</li><li>To support Children, Young People and their families at Care Education and Treatment Reviews (CETR’s), Care Programme Approach (CPAs) Meetings, and Mental Health Act (MHA) Tribunals, and ward rounds.</li><li>Be part of Education, Health, and Care Plans (EHCPs) where applicable, and be part of Child Protection Strategy discussions, initial/ongoing Child Protection Care Conferences, Core Groups, if applicable, as well as Child in Need Meetings and other multi-agency meetings. As well as supporting with any youth offending meetings and processes, if applicable.</li><li>To work collaboratively and challenge the system, while demonstrating a high level of professional practice.</li></ul>Please see the attached ‘Hertfordshire Keyworker Learning Disability and keyworker offer/ additional information for applicants’ for further details about this innovative and exciting role.<h4>About you</h4>This is an exciting opportunity for the right person, and we are accepting applications from those who have a professional qualification and/or alternative qualifications and skills. Keyworkers may be a Social Worker, Mental Health Nurse and or Learning Disability Nurse, Clinical/Counselling/Educational Psychologist, Teacher, Family Therapist, Occupational Therapist, Child Psychotherapist, or other relevant equivalent qualification. Keyworkers may also be alternatively qualified professionals, who have significant relevant skills and experience for this challenging dynamic role and are also welcome and encouraged to apply. This role calls for innovative ways of working and to show an ability to work in a personalised way. The role also involves a significant amount of lone working, although it is not clinical or statutory, the LDA Keyworker is often the professional the matched CYP/Adult confides in. Although risk(s) are held by statutory teams and networks, LDA keyworkers often hold the relevant information and need to share all safety information with networks and follow all statutory processes. As the professional with the positive relationship with the CYP/Adult, this role can be satisfying, as well as intense, and sometimes, frustrating. You'll need to be resilient, be able to share information and seek support from the team through the various support systems in place within the team. Essential:<ul><li>Hold a Professional Qualification or be alternatively qualified with significant relevant skills and experience in personalised approaches and working with CYP/Adults &amp; their families with a diagnosis of Autism from age 9 onwards.</li><li>The ability to demonstrate high levels of professional practice, be resilient, reflective, and be open to positive risk taking with CYP and young adults.</li><li>LDA Keyworkers need to be able to build relationships and trust with those who may struggle to engage with professionals.</li><li>Experience of chairing and minuting multi agency meetings.</li><li>Hold a UK driving licence, have access to a vehicle for work purposes with the relevant insurance as this role includes driving countywide with some out of county driving, as required.</li></ul>Desirable:<ul><li>Some awareness of locally available provision and how to apply for this.</li><li>A level of understanding of the education, health, and care process and system.</li><li>Some understanding of children’s mental health and human rights and a willingness to learn and undertake further training, as required.</li><li>An understanding of child development, Autism, learning disabilities, attachment, trauma, and personalised and co-produced care planning.</li><li>Knowledge of children’s related legislation, DOH guidance, including Children Act 1989 and 2004, disability and carer’s legislation, Working Together, Assessment Framework, Adoption and Children Act 2002, Leaving Care Act 2000. Knowledge of the Mental Health Act 1989.</li></ul>To apply for this role please ensure you outline in your application:<ul><li>How you meet each of the essential criteria, and how you meet the desirable criteria.</li><li>Tell us why you would make a dynamic and innovative LDA Keyworker and what you will bring to the team that is dynamic.</li><li>Give a full rounded overview of your current experience.</li></ul>We will be shortlisting based on how you evidence meeting the essential criteria and the points above, so please ensure you make this clear with the use of headings. We welcome applications from all groups, particularly males, ethnic minorities and young adults who are underrepresented in our service.This job role is within the&nbsp;Health and Social Care Services, level HSC10&nbsp;job profile. Please locate this via:Job profiles - Health and social careThe main aim of this role is pulling networks together, chairing meetings and or taking minutes.&nbsp; Identifying themes, blocks and gaps in service offers and bringing these to the attention of the DSR. Whilst at the same time ‘thinking together’ to overcome these and provide a personalised approach to meet need, reduce risk, prevent crisis, and further escalation.&nbsp;Keyworkers are unique, and do not replace or emulate a support worker or carer role. They navigate statutory systems for both children, young people, and adults, and offer support, personalised planning, and communication support, and in most instances advocate for their matched individual.&nbsp; They need to be skilled in relationship building, ‘thinking together’ with multidisciplinary teams to problem solve and reduce risks and improve support for their matched young people and adults. The role offers variation and is always interesting and challenging.&nbsp;Previous LDA Keyworkers have moved into Senior Keyworker role, moved on to manage other keyworker services or completed their social work apprenticeship. If this sounds like the right role for you, we would welcome your application.To hear more about this opportunity please contact Vicki Jeffery – Team Manager<a href="mailto:Vick..jeffery1@hertfordshire.gov.uk" target="_blank">Vick..jeffery1@hertfordshire.gov.uk</a> Telephone: 01438 844069 for an informal discussion about the role.Interview Date: 3rd February at our Stevenage offices.Please note we reserve the right to close the advert early if we receive sufficient applications - please apply early to avoid disappointment. Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.To apply for this role please ensure you outline in your application:<ul><li>How you meet each of the essential criteria, and how you meet the desirable criteria.</li><li>Tell us why you would make a dynamic and innovative LDA Keyworker and what you will bring to the team that is dynamic.</li><li>Give a full rounded overview of your current experience.</li></ul>We will be shortlisting based on how you evidence meeting the essential criteria and the points above, so please ensure you make this clear with the use of headings.<h4>Additional information</h4>We welcome applications from all groups, particularly males, ethnic minorities and young adults who are underrepresented in our service, who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.<h4>Available documents</h4><ul><li>Keyworker Additional Information Jan 26.pdf</li></ul> 





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Herfordshire Keyworker

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Support Worker - Aylesbury, BuckinghamshireWe currently have an opportunity for a full time (37.5 hours) Support Worker at our registered care home, Trinity Court 4, in Aylesbury.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.As a Support Worker, you will:<ul><li>Provide tailored support to individuals in their own homes</li><li>Provide personal care with sensitivity and respect</li><li>Encourage life skills such as budgeting, shopping, cooking, and cleaning</li><li>Draft personalised support plans and risk assessments</li><li>Empower people to achieve their goals and live fulfilling lives</li></ul>About YouWe are looking for people who are:<ul><li>Caring, reliable, and proactive, with a genuine desire to help others</li><li>Able to communicate effectively and adapt to different needs</li><li>Comfortable working shifts, including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li><li>Experienced in a similar role</li></ul> It is essential that you have a Full UK Driving Licence.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li><li>£25,857pa for a 37.5 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker

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Senior SurveyorLocation:Hemel Hempstead Salary: £64,101 Contract Type: PermanentAre you RICS qualified and ready to lead a team that transforms homes and inspires healthier, safer living for every resident?AtHightown, we are on a mission shape the future of housing standards, where resident wellbeing is already a top priority and we are committed to raising that standard even higher.As our Senior Surveyor, you will head up the Healthy Homes Team, driving excellence in property maintenance, tackling damp and mould issues, and delivering major works that transform homes and lives.What You Will Be Doing<ul><li>Leading a team of six surveyors and operatives to deliver high-quality inspections and remedial works in line with Awaab’s Law.</li><li>Overseeing our Stock Condition Survey programme, ensuring accurate asset data and compliance with housing standards.</li><li>Managing major works projects such as roof replacements and component upgrades.</li><li>Providing expert technical advice on building defects, disrepair cases, and regulatory compliance.</li><li>Collaborating across departments to deliver a seamless, customer-focused service.</li></ul>What You Will Bring<ul><li>Proven experience in surveying, asset management, or property maintenance.</li><li>Strong leadership skills with the ability to motivate and develop a team.</li><li>Excellent knowledge of housing regulations, building safety, and disrepair legislation.</li><li>A proactive, solution-focused mindset with a passion for improving homes and services.</li></ul>What You Will Need<ul><li>RICS Qualified</li><li>Knowledge and experience of operating Awaabs Law</li><li>Relevant and up to date knowledge of building construction, surveying and building regulations.</li><li>Housing Health and Safety Rating qualified inspector</li></ul>Why Join Hightown?<ul><li>Be part of a forward-thinking organisation committed to resident wellbeing and housing quality.</li><li>Enjoy opportunities for professional development, including support for qualifications.</li><li>33 days of annual leave including Bank Holidays.</li><li>Hybrid working with minimum 2 days onsite after induction period.</li><li>Competitive Salary £64,100 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Life Assurance: Cover three times your annual salary.</li><li>Discounts and Savings with High Street and online retailers.</li><li>Free On-site Gym Access</li></ul>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.Hightown is an Equal Opportunities &amp; Disability Confident Employer

Senior Surveyor

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Make a Real Impact - Join Our Team at Stainton Court!Position:Support Worker Location: Bushey, Watford Salary: £10,344 per annum Hours: Part-time (15 hours per week)Are you passionate about making a real difference in people’s lives? We are looking for a caring and enthusiastic Support Worker to join our dedicated team at Stainton Court, a supported living service for individuals with learning disabilities in Bushey.As a Support Worker, you will play a vital role in helping people live independently and with dignity. You will work closely with each individual to:<ul><li>Assess needs and develop personalised support plans</li><li>Aid with the daily administration of medication</li><li>Promote independence through life skills such as cooking, cleaning, and budgeting</li><li>Follow and contribute to risk assessments and management plans</li><li>Support aspirations and help individuals achieve their goals</li></ul>About you:We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul><li>Communicate effectively and adapt to different needs and preferences</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Work well as part of a team and independently</li><li>Be committed to equality, diversity, and person-centred care</li><li>Hold a full UK driving licence and have access to a vehicle for work</li></ul>We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£10,344pa for a 15 hour a week contract (£13.26 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Mileage paid for car usage</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Job Title: Adult Socal Care Service Manager Starting Salary: £61,443 progressing to £68,775 per annum (pro rata for part time) Hours: 37 Location: Stevenage Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>East and North Older People’s Service operate four locality teams covering North Herts, Stevenage, Broxbourne/Welwyn/Hatfield, and East Herts. Each team includes managers, advanced practitioners, social workers, occupational therapists, and community care officers. They provide longer-term support in community and care home settings, carrying out Connected Lives assessments and reviews, and assisting individuals with complex needs, including safeguarding.Alongside these, our Community and Residential Review Teams deliver scheduled reviews and offer extra support during unforeseen situations. Integrated services include the Early Intervention Vehicle (EIV), a joint health initiative providing timely support; Continuing Healthcare Team, supporting assessments for CHC, and the Safeguarding Out of Hours Service (SOOHS), offering emergency care evenings and weekends. We also have a Mental Health Inpatient Team ensuring safe discharges.All teams collaborate under the Area Management Team to deliver a cohesive, high-quality service.<h4>About the role</h4>This senior level professional role offers an excellent opportunity for an experienced frontline manager to showcase their inspirational leadership skills and contribute to the strategic direction and high performance of the East and North Older People’s Service.Embedding the change in management structure, you will work closely with other Service Managers and the Deputy Heads of Service to provide senior operational oversight and management support to the Team Managers in the locality and review teams.You will be responsible for supporting and developing our staff to deliver excellent professional practice, embracing empowerment, tackling isolation, promoting independence choice and control, and helping people to make the most of the services in their local community. Alongside championing integrated working with health partners and assisting in service management across the community.Your role will be to support the drive-in establishing equity and equality in service delivery across the area, ensuring good practice and creative approaches in line with the Department’s Connected Lives principles and EEDI Framework leading to positive outcomes for the people of Hertfordshire.<h4>About you</h4>Essential: • Degree in Social Work or Occupational Therapy • Registration with SWE or HCPC Desirable: • Experience of supervising other managers We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC14 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Melanie.Hobbs@hertfordshire,gov,uk for an informal discussion about the role.Interview Date: 11 February 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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Adult Socal Care Service Manager

Neighbourhood ManagerDunstable or Essex (Pitsea)Are you a people person who loves getting things done and making a real difference in your community? Do you believe in doing the right thing, keeping promises, and celebrating diversity? If so, we’d love to hear from you.We’re looking for a Neighbourhood Manager to be the face of our organisation across our operational patch, which includes Waltham Cross, Waltham Abbey, Cheshunt, Bishops Stortford, Thurrock, and Purfleet. You’ll work closely with residents in these neighbourhoods, supporting them with everything from tenancy management to wellbeing and community safety. No two days are the same, and you’ll need to be comfortable having your photo displayed locally so residents know exactly who to go to for support.This is a field-based operational role where you’ll be meeting residents in the areas above, with flexibility to manage your own diary. The successful applicant must be able to work every Tuesday in Dunstable or every Wednesday in Essex (Pitsea) and attend team meetings at either office once or twice per month.Your typical day might include:<ul><li>Welcoming new tenants and helping them settle in.</li><li>Attending a Residents’ Association meeting to listen and respond to local concerns.</li><li>Inspecting estates with colleagues from Repairs or Estates Services.</li><li>Supporting a vulnerable resident who needs your help.</li></ul>You’ll actively work with residents in the management of their homes and neighbourhoods, developing and improving our services and ensuring we take full account of their needs.What you’ll be doing:<ul><li>Be the single point of contact for customers in your area, managing everything from complaints to lettings and community safety.</li><li>Create and deliver costed Neighbourhood Plans that improve satisfaction and performance.</li><li>Carry out estate, scheme and property inspections, identifying issues and capturing feedback to continuously improve services.</li><li>Champion customer engagement and ensure our services are accessible, high quality and value for money.</li><li>Collaborate with internal teams and external partners to build safe, inclusive and vibrant neighbourhoods.</li></ul>What we’re looking for:<ul><li>Someone who embodies our values: Be kind. Do the right thing. Love new ideas. Celebrate diversity. Keep our promises. Pull together.</li><li>Experienced in a customer-facing role, ideally in housing management and preferably within the social housing sector.</li><li>Knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding.</li><li>Resilient, compassionate and flexible with a positive, can-do approach.</li><li>Organised and able to self-manage a varied caseload, prioritising effectively.</li><li>Prepared to undertake a Level 3 qualification in Housing Management (if not already held).</li></ul>Why join us?You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>What to expect from our recruitment process:We’re committed to a fair, inclusive, and transparent recruitment process.First stage interviews will be held on MS Teams on the 28 January (or 30 January).Second stage interviews will be held in person at our Pitsea Office (Essex) on the 4 February. Please read before you apply:<ul><li>You must have the right to work in the UK; we are unable to provide visa sponsorship.</li><li>We reserve the right to close this advert early if we receive a high volume of suitable applications.</li><li>This role will require a Basic DBS check.</li><li>A full UK driving licence and access to a vehicle is required.</li></ul>If you’re a proactive, values-led housing professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a> <ul></ul>

Peabody

Neighbourhood Manager 

Are you a customer focused individual who would enjoy working as part of a team in a front line service?We are looking for someone like you to join our team! If we are a good fit for you, you will have the opportunity to advise residents across a range of our different services, such as benefits, council tax, parking and waste. What will you be doing?<ul><li>Providing customers with prompt, effective and courteous front-line services via telephone, email and in person </li><li>Promoting and supporting East Herts online services, whilst offering assisted self-service for customers without the means or ability to use online self-service applications without support</li><li>Using technology; including CRM, service-specific case management systems, the internet, intranet and social media to access information in order to respond to customer queries</li></ul> As an ideal candidate, you will have:<ul><li>NVQ Level 2 in Customer Service or equivalent experience</li><li>Ability to multi-task whilst remaining calm and professional in a pressurised, fast-paced customer service environment</li><li>Experience of dealing with difficult customers and sensitive information</li><li>Competency in using IT systems, including Microsoft Office</li><li>Strong communication and interpersonal skills</li></ul> What can we offer you?<ul><li>A stimulating and supportive work environment</li><li>Flexible working arrangements, including flexi-time</li><li>26-29 days annual leave rising to 34 days with 5 years' local government service</li><li>Employee well-being programme</li></ul>Please note that working up to two days per week in the Hertford and/ or Bishop’s Stortford office is essential. Part time working will be considered. Optional part-time home-working is available following training and performance review. How to applyFor an informal discussion about the role and to find out more about East Herts Councils ambition please contact Alex Cook, Customer Services Manager, on 01992 531412.Closing date: 25 January 2026Interviews will be held on: TBC We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.





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East Hertfordshire District Council

Customer Service Advisors

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Assistant Support Worker - 223 College RoadPart-time - 15 hours per weekHourly Rate:£12.60Are you passionate about making a real difference in people’s lives? 223 College Road, a warm and welcoming 3-bedrooms supported living service, is currently home to two adults with learning disabilities and social care needs. We provide 24-hour care tailored to individuals with a range of support requirements, including epilepsy, dementia, autistic tendencies, and behaviours that may challenge.We are currently seeking a compassionate, confident, and competent Assistant Support Worker to join our dedicated team. In this vital role, you will assist people we support with personal hygiene, medication administration, attending health appointments, cooking, cleaning, shopping, and engaging with the local community. You will also play a key role in managing and escalating emergency situations with calm professionalism.About YouNo previous experience in care? No problem! We provide a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.We are looking for people who are:<ul><li>Passionate, with a can-do attitude and a genuine desire to make a difference</li><li>Able to communicate effectively and adapt to different needs</li><li>Flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li></ul>It is essential that you hold a full UK driving licence (manual).Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (pro rata)</li><li>Life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul> Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Female Waking Night Project WorkerDo you want to make a real difference in people’s lives? Join our dedicated team at Haselwood Avenue We currently have part time positions (18 hours per week) &amp; (27 hours per week) for a Female Waking Night Project Worker at our scheme, Haselwood Avenue, our registered care home in Hoddesdon, where we support adults with learning disabilities with day to day care. We’re looking for compassionate and reliable individuals to provide overnight care and support that truly makes a difference. Key responsibilities as a Female Waking Night Project Worker:<ul><li>Supporting vulnerable adults during night hours, ensuring their safety and wellbeing.</li><li>Communicating effectively using various methods tailored to individual needs.</li><li>Working as part of a team to deliver high-quality, person-centred care.</li><li>Promoting independence and respecting the wishes of the people we support.</li><li>Maintaining accurate records and reporting any concerns promptly whilst ensuring the safety of the property</li><li>Offering emotional support as needed</li><li>Responding to and documenting any crisis events that may occur during the night</li><li>Administering medication if required and completing household tasks</li><li>Providing personal care support during the night when required, ensuring residents’ dignity, safety, and well-being are upheld</li></ul>Ideal candidates will have:<ul><li>Strong communication skills and the ability to adapt to different needs.</li><li>A team-focused mindset and a willingness to learn and grow.</li><li>A commitment to delivering excellent care and support.</li><li>An understanding of equality, diversity, and safeguarding principles.</li><li>Previous experience is helpful but not essential-we provide full training.</li></ul>We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year (pro rata), including statutory bank holidays, rising to 35 days with service</li><li>£12.93 per hour salary</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Waking Night Project Worker

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Assistant Support Worker - 234A College RoadFull-time (35 hours) availableSalary: £22,932 per annumAre you passionate about making a real difference in people’s lives? 234A College Road, a warm and welcoming 3-bedroom supported living service, is home to three adults with learning disabilities and social care needs. We provide 24-hour care tailored to individuals with a range of support requirements, including Down syndromes, dementia, autistic tendencies, and behaviours that may challenge.We are currently seeking acompassionate, confident, and competent Assistant Support Worker to join our dedicated team. In this vital role, you will assist the people we support with personal hygiene, medication administration, attending health appointments, cooking, cleaning, shopping, and engaging with the local community. You will also play a key role in managing and escalating emergency situations with calm professionalism.About YouNo previous experience in care? No problem! We provide a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.We are looking for people who are:<ul><li>Passionate, with a can-do attitude and a genuine desire to make a difference</li><li>Able to communicate effectively and adapt to different needs</li><li>Flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Committed to equality, diversity, and person-centred support</li></ul>It is essential that you hold a Full UK Driving Licence.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

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Care Assistant - 4 Trinity Court 4 (£19,656)We currently have an opportunity for a part time (30 hours per week) Care Assistant at our registered care home, Trinity Court 4, in Aylesbury. We are looking for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.What You will Do:As a Care Assistant, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Aid with the daily administration of medication</li><li>Supporting with personal care in a dignified and respectful way</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping the people we support achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul> As a Care Assistant you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs. </li></ul>It is essential that you have a Full UK Driving Licence and can commit to a rolling 4-week rota.You don’t need previous experience in the care sector to thrive with us. We offer a structured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£19,656 for a 30 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Care Assistant

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Care Assistant - 4 Trinity Court 4 (£24,570)We currently have an opportunity for a full time (37.5 hours per week) Care Assistant at our registered care home, Trinity Court 4, in Aylesbury. We are looking for a caring, enthusiastic person who enjoys helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.4 Trinity Court is a registered residential care home supporting 6 individuals with learning disabilities, providing 24/7 care across a wide range of support needs in all aspects of the individuals lives. The service is ideally suited to those looking to gain valuable experience in full residential care.What You will Do:As a Care Assistant, you will play a vital role in helping individuals live as independently as possible. Your day-to-day responsibilities will include:<ul><li>Aid with the daily administration of medication</li><li>Supporting with personal care in a dignified and respectful way</li><li>Encouraging life skills such as cooking, cleaning, shopping, and budgeting</li><li>Organise trips to local amenities</li><li>Promoting independence and helping the people we support achieve their personal goals</li><li>Following tailored support plans and risk assessments to ensure safety and wellbeing</li></ul>As a Care Assistant you will;<ul><li>Provide appropriate support to individuals who are living in their own homes or in a supported housing setting to enable them to support their aspirations and maximise their independence.</li><li>Provide personal care but your role will also involve promoting life skills such as shopping, managing budgets and supporting with domestic tasks such as cooking and cleaning.</li><li>Build long lasting support relationships with people who will benefit from you "being the difference".</li><li>Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual’s needs. </li></ul>It is essential that you have a Full UK Driving Licence.You don’t need previous experience in the care sector to thrive with us. We offer astructured induction, comprehensive training, and ongoing on-the-job support to help you succeed and grow in your role. You’ll also have the chance to gain an accredited vocational qualification, opening doors to further opportunities within Hightown’s wider care and support network.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£24,570 for a 37.5 hour per week contract</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

Job Title: ARC Team Manager Starting Salary: £53,806 progressing to £59,497 per annum (pro rata for part time) Hours: 37.0 Location: Welwyn Garden City Contract Type:&nbsp;Permanent Directorate: Childrens Services<h4>About the team</h4>ARC (Attachment, Regulation &amp; Competency) Services is a countywide therapeutic trauma-based service run by Hertfordshire County Council.The ARC Short Breaks and Rapid Response teams fit within those Services alongside 2 other teams.Our focus is to support families to prevent a child entering the care system through our Short Breaks offer (for young people aged 11-17 under Section 17) and crisis response.The Lakes is the residential element of the services and provides 3 beds for planned admissions into the Short Breaks and 1 Rapid Response bed to be used for 24 hours in a crisis.Since 2009 we have grown and developed our services, and will continue to by introducing new therapeutic interventions to meet the needs of the families of Hertfordshire.<h4>About the role</h4>This role is unique in that it not only requires Ofsted registration for our Short Break service but also to have oversight and management of our Rapid Response team and bed, who respond to families in crisis out of hours.As ARC Team Manager you will oversee and manage both teams being responsible for recruitment, training and development of new staff as well as managing, supervision, performance and sickness.You will be required to provide a cost-effective service by ensuring you keep within budgets, consideration of staffing and managing occupancy levels.You will be required to assess, manage and mitigate risks when looking at compatibility of admissions into Short Breaks alongside the use of our Rapid Response bed in emergencies.Safeguarding will be at your forefront throughout to ensure the safety of young people and their families.As an holistic service you will be required to work in partnership with other agencies including social teams, health, education, CAMHS, police, Ofsted.You will be expected to communicate directly with families to develop / review / adapt the service they are receiving.You will be required to provide monthly data and information to the Service Manager presenting outcomes / stats and predictions.This role also includes being part of a Management on-call rota to provide advice and reassurance to teams out of hours, weekends and Bank holidays.<h4>About you</h4>Essential:<ul><li>Social Work Degree or residential management equivalent.</li><li>Experience of working in the residential sector.</li><li>Knowledge of Quality Standards and Ofsted Regulations.</li><li>Advanced knowledge of Safeguarding.</li><li>Ability to assess, manage and mitigate risk.</li><li>Leadership skills.</li><li>Experience in managing and supervising a staff team.</li><li>Confident communication skills to ensure an open holistic approach to the service offered.</li><li>Understanding of trauma · Flexibility with working hours is required to support teams and families during evening and weekends where needed. </li><li>Driving Licence and access to a vehicle. Desirable:</li><li>Understanding of budgets – training will be provided.</li><li>Ability to gather / present data.</li><li>Knowledge and experience working within ARC Framework / NVR or other therapeutic approaches</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC13 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact Joanne Harris <a href="mailto:joanne.harris@hertfordshire.gov.uk" target="_blank">joanne.harris@hertfordshire.gov.uk</a>.Interview Date: 11th, 12th and 13th February.&nbsp;Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.Driving required You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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ARC Team Manager

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Homelessness Support Worker - Kent HouseAre you passionate about making a difference in the lives of those in need? As a support worker at Kent House, you will provide vital assistance to homeless individuals with diverse needs, including those dealing with substance misuse, helping them maintain their tenancies and address their personal challenges.Kent House is dedicated to offering medium to high levels of support, ensuring our residents can transition into appropriate long-term accommodation.Join us in creating a safe and empowering environment where stability and independence are within reach for everyone.As a Support Worker, you will play a vital role in helping people live independently and with dignity. You will work closely with each individual to:<ul><li>Assess needs and develop personalised support plans</li><li>Promote independence through life skills such as cooking, cleaning, and budgeting</li><li>Follow and contribute to risk assessments and management plans</li><li>Support aspirations and help individuals achieve their goals</li></ul>About you:We are looking for someone with experience in the care or support sector, who brings a can-do attitude and a genuine desire to help others thrive.You will also need to:<ul><li>Communicate effectively and adapt to different needs and preferences</li><li>Be flexible and reliable, able to work shifts including weekends and bank holidays</li><li>Work well as part of a team and independently</li><li>Be committed to equality, diversity, and person-centred care</li></ul>We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.Hightown Benefits:<ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,857 pa / 37.5 hour per week contract (£13.26 per hour)</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Fully paid DBS</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus and annual salary and cost of living review</li><li>Ongoing professional development and training to help you deliver outstanding support</li><li>Employee assistance helpline</li></ul>Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are consideredAppointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.We are an Equal Opportunities &amp; Disability Confident Employer.

<h4>Field1</h4>Job Title: Customer Coordinator Starting Salary: £27,693 progressing to £31,021 per annum Hours: 37 Location: Stevenage with hybrid working Contract Type: Permanent Directorate: Adult Care Services<h4>About the team</h4>The Gateway Connections team is a hybrid office/home working telephone and virtual contact team all about working preventatively with adults who need information, advice, and support to stay independent in their own homes for longer. The multi-disciplinary team works with Social Workers and Occupational Therapists and other professionals to achieve the best outcomes for people of Hertfordshire.We are a flexible team that promotes HCCs Ways of Working protocols.<h4>About the role</h4>You will promote and support a strength-based approach to all interventions to maximise independence, health, and well-being by offering opportunities to prevent, delay or reduce the need for Adult Social Care. This will require you to apply your creativity working with residents to ensure their safety and continued independence. Your knowledge of local services to support people to access appropriate community resources is also crucial as will working alongside our visiting CCOs, Social Workers and Occupational therapists.You will work successfully with partners and many other agencies for the benefit of citizens.We have excellent training opportunities to support your continuing professional development, and a comprehensive benefits package offered through Herts Rewards.<h4>About you</h4>Essential<ul><li>Previous experience in a Social Care setting</li><li>Ability to work autonomously as well as part of a team</li><li>Previous experience communicating with vulnerable adults</li><li>Previous experience in customer services involving vulnerable adults</li><li>Empathic and patient when dealing with vulnerable adults</li></ul>Desirable:<ul><li>Knowledge of Social Care legislation such as Care Act 2014 and Mental Capacity Act 2005</li></ul>We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is within the Health and Social Care Services, level HSC7 job profile. Please locate this via:Job profiles - Health and social careTo hear more about this opportunity please contact <a href="mailto:yvonne.odita@hertfordshire.gov.uk" target="_blank">yvonne.odita@hertfordshire.gov.uk</a> for an informal discussion about the role.Interview Date: week commencing 26 January 2026Benefits of working for us<h4>How to apply</h4>As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. <h4>Additional information</h4>Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure &amp; Barring Service (DBS) check.English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.





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98 Jobs in Hertfordshire